Public Storage Self-Storage Units at 2825 Hedberg Drive, Minnetonka, MN

We were very happy to meet with TAYLOR to obtain a locker.We found him to be very knowledgeable and professional. He is also Very likeable. We wish all people would be as kind.

It is impossible to get help here if you have a problem. I paid for a unit that I was never able to get into as they gave me the wrong codes twice. Even though I never got into the unit I was charged 227 for the month which they will not refund. There’s never a person on site, no one to call and the only “help” is via an automated text tree. Avoid at all costs!

Clean, and Taylor provided outstanding service!

Tayler is very nice to work with and he helped us out a lot.

Tayler is the best of the best and don’t settle for anything less.

I have tried to contact property management multiple times. I have called and left 3 messages - each asking management to call back. I have never received a call back. I drove 20 minutes to the site to try and find them with no luck.

Tayler was incredibly helpful and super explanatory. I’m coming back just to hang out :)

This was the easiest process! Taylor was fantastic and super helpful and polite.

Tayler is so friendly, helpful, and efficient! Even on a busy day, we were in and out with questions answered and payment made all in 15 minutes! Chatted about service industry too :)

The manager Sam was incredibly helpful, and explained everything I needed to know. Also super upbeat and very friendly!!

Mary Ann was absolutely great! She was so helpful and made the process so easy. I recommend this place highly.

Great experience at this Minnetonka public storage. Taylor did a great job- excellent customer service- was prompt and showed me choices of storage units Gave me great info - highly recommend

Good place. Convenient.

Taylor is absolutely awesome. Would definitely rent from him again.

Totally disappointed... They let people live in the units. My mother passed away so I rented a storage until I could sort her stiff. Only to find out someone 2 units over was using a propane heater and it blew up. My moms new bed and livingroom furniture had to be thrown away because of smoke damage. The owner did not apologise just said you could sue the guy. Why he was living in a storage unit. Which is against the law. He proceeded to say I could make a claim on my homeowners insurance. What a bunch of hooky. I will make sure I tell everyone what a bunch of crooks

Taylor was very helpful, honest, and friendly! Only took a brief amount of time to view our unit and get signed up. Thank you!!

Tayler was great!

Tayler was amazing! I came to rent a few months ago and there was no space available. I asked him to call me when one opened and he ACTUALLy did!! Because of him, my husband is home 30 minutes earlier every night. Thank you Tayler you are the best and truly made a difference in my family’s life.

Fantastic customer service with Tayler! Thank you!

Tayler is a very welcoming professional manager. He took the time to find and orient me to the space, gave me advice on the storage and helped me install the lock. Excellent customer service! Thank you.

Tayler was absolutely phenomenal! He was incredibly informative, entertaining, down to Earth, and just a very real individual. Great vibe and wonderful customer service.

Tayler was very attentive and so helpful! He made our experience great and is a definite asset to the team. We would highly recommend the Minnetonka Public Storage on Hedberg Drive.

Tayler is an excellent asset. He has gone above and beyond!

The Minnetonka staff are very professional. Exceptional experience. Highly Recommend. Thank You

My unit became infested with mice, it also leaked water from the roof. I have called for the manger of the Hedburg office and gotten no answer or return phone call for a week straight. I then called their corporate office and was sent to a voicemail of a district manager who called me once but then never got back to me. I’ve been trying to reach someone for three days again. I would NEVER rent at this facility. I am taking my issue to the city next.

Brittney did an amazing job and greeted me with a smile and an attitude of “how can I help you?” Highly recommend!

I had a great storage experience for 1.5 years. Thanks, Brittney!

Ashley is the best help ! I highly recommend renting a storage unit here

The staff were so friendly and helpful, the unit was clean. I highly recommend these folks.

Ashley was absolutely so helpful and flexible. She did great due diligence in following up with me the last few days to make sure my unit was in place and that I was ready for move in day. 🙌🏻

I have rented a few different units in this building over the last couple years, and Michelle has been really easy to work with over there and very accommodating. I have had second floor, interior units and have had no problems.

Best time to go for least foot traffic?

Ashanti was super nice and informative.

I would give this place zero stars if I could, our sectional couch 2 queen size mattresses and box springs, and a futon mattress got completely ruined by mice and water. At least half of our boxes were covered with mice pee and poop droppings. They forced us to get insurance through them and said we couldn't rent unless we did insurance through them. Since something happened they won't do anything to fix the situation. That's thousands of dollars they won't cover. Don't bother with public storage. They won't help when they should.

Ashley M was very helpful and knowledgeable. There should be more employees like her

Friendly, helpful, and efficient service every time I've needed assistance from the office team. Easy online setup and account management is a plus, too. We have 3 units on the property, and I would recommend to anyone looking for a simple storage solution- big or small.

The paper work was fast. Easy access storage unit, with built in lock. Friendly, courteous and professional staff.

Ashaunti was fantastic, easy, quick and informative, plus I got a good deal.

Ashley was very helpful and nice

They are great but rental prices keep on going up up and up

I went in to determine prices and best value on a storage unit while I am in between places during move out and move in from one apartment to another. Eric was absolutely phenomenal, courteous, and accommodating. Thank you!

Great customer service!! 5 stars definitely recommend

Ashley was tremendous help on snowy day

Quick check in, friendly staff, clean unit!

I was here yesterday, and I had the greatest experience thanks to Ashley! She was incredibly helpful, knowledgeable and friendly to me, and answered all of my questions right away. I highly recommend this place to anyone who needs extra storage space, it is well worth it!

Eric and Ashley helped me with everything I needed quickly and efficiently thanks guys.

Ashley did a great job of getting my storage done! Thanks bob

Dayle was friendly and very helpful.

Ashley was very quick and to the point. She answered all my questions and was very politely.

Ashley is absolutely incredible. I'm in a wheelchair, I know if I need her help, she will help me asap. If she is with other customers, I know if I wait patiently she will help me, again asap. She is very enthusiastic to help. I never feel like she has a negative attitude about helping me. I wish more people had her great attitude. Sincerely Patrick

Thank you Ashley

Ashley is Wonderful to work with. Thanks for years. Scott

Ashley is AMAZING. Moving can be extremely stressful! She always does what she can to make the process as easy and smooth as possible. PS Minnetonka is VERY lucky to have her! She is one of the main reasons I come back to this location, I know I will be treated with excellent customer service!!

Ashley made getting a locker easy and simplified the process. She has a smile on her face no matter what the problem is and her attitude is contagious. She is a wonderful person and appreciate her very much!

BEWARE - I have had a unit in the Climate Controlled building since July of 2015, and until this summer never had an issue with mold. A couple of weeks ago, I discovered the all of the contents in my storage unit with some level of mold. In speaking with the property manager, I was told that there had been several complaints made by other tenants in the storage building over the past several weeks, and that requests for service has gone unanswered. I have been in the building in the past couple of weeks and the humidity level was unbearable. Not only is there damage to my stored items but it’s health issue for anyone who sensitive to mold spoors. The storage insurance coverage offered by Public Storage has a maximum payable limit of $250 when mold is not a result of “water damage”, which is an amount that won’t even cover the items damaged. My other concern is there was no notification to other tenants, that a mold problem had been reported and that they might want to check their storage unit. I have tried reaching out to the district manager, and also the corporate office to find out why the humidity problems in the building had not been addressed, and I have yet to get a response. It’s Public Storage responsibility to be sure that their climate controlled buildings are well maintained, and at the Hedberg Dr facility in Minnetonka they are not.

Sam did a great job showing the space and helping me get boxes

Asheley very helpful and professional, good run storage facility.

Great service. I was all set up and ready to go very quickly. The space is perfect for my needs.

Excellent service

The property is very clean and Alexander has been a great help to any questions I needed answered.

Ashley is very professional manager, helpful, resourceful, kind person. The lighting is good with climate control!

Ashley was wonderful! She answered all of my questions and was very knowledgeable about the unit I intended to rent. I will definitely be recommending this location to friends and family in the area who are in need of extra storage space.

First time renting a unit and I was walked through the process perfectly. Seems like a well run and clean facility. Thanks!

Wish the temp control was an option. No lights in storage so I bring a flash flight. But it is drive up to the unit if you get one outdoors!!

Great facility! Very clean, secure and in an excellent location. Ashley was very helpful during the move in, making the entire process super easy. Highly recommended!

Ashley was awesome! Very helpful!!

Ashley, as well as the rest of the Public Storage employees at a different site and call center, were very helpful in finding a storage unit that suited our needs. Signing up for a storage unit was quick and easy.

Reserved a storage unit in the morning and had it by early afternoon. Ashley made the process super easy and fast to get a unit when I needed one immediately!

Very kind management

Sharon was exceptional in her customer service. Cordial and knowledgeable on the company, procedure, and policies. Getting setup was easy

Ashley is the reason I chose Public Storage over the nearby competition. Not only is she a true professional and knowledgeable about my needs, but she has great tattoos. Over the past year, Ashley has guided me to the most economical use of her facilities, always keeping me within my budget.

Very friendly and helpful

I stopped in today to get a quote on a 10x10 unit. I am moving in June, and will be looking for storage in a few months. Ashley was informative, and even showed me a few different sized units! I will be back, thanks Ashley!

Thank you Ashley for the easy breezy process to lease my unit. Thank you for the detailed attention and your professionalism.

Outstanding customer service at this location. The staff was friendly and knowledgeable and the property looks great!

The staff at this facility are on point and very friendly. A special thanks to Alexander who occasionally works at this property and the wonderful property manager Ashley. Well managed facility!

Fantastic staff! Keep up the great work guys!

Clean facility, reasonable price.

Management did an amazing job!!! Super nice and very helpful!!!!

Manager is the best

Ordered and reserved a unit conveniently and easily online. Checked in with Emily who was very friendly, knowkedgeable, and helpful. Just be aware that you will be required to buy insurance which will cost an additional $13 to $15 per month in addition to the monthly rent amount stated online. It would be nice if the required insurance cost was clearly disclosed online and included in your monthly rate when the reservation is made.

Ashley M was great. She is the sweetest thing EVER!! Units are good too

Ashley was extremely pleasant and helpful with showing up units and getting every thing set up in a timely manner!

Great place, friendly service

Very convenient and great service! Recommend!

Ashley at the Public Storage in Minnetonka was so helpful and awesome during my first appointment and rental! She made it easy and streamlined to get my unit rented. The facility itself is clean and tidy. What a great deal!

Tequila was super nice and helpful!

Great experience!!!

I had a great experience today at public storage Ashley the property manager was very helpful she went out of her way to help us when she had to leave at 5pm and we walked in at 445pm she is very great . Great customer service will definitely refer all my friends and family to this location. Thanks Ashley you are a miracle worker!

I had great experience! She went out of her way to help and spent extra time than needed! She was kind friendly and willing to help! She made us feel welcome! Thanks Ashley!!! You’re awesome! And I would recommend her getting a raise and I will for sure tell others to rent from here!

Management did a great job thank you

Management did a great job

Management was great

Tequila Hollins is a very good rep. Made my experience very pleasant.

TeQuila has great customer service.

I had great customer service from the employee Tequila, she made sure to answer all of my questions and did it with a smile.

TeQuila Hollins gives The BEST Customer Service-Care Anywhere!!!! Unmatched service!!! Beautiful personality and genuinely caring.

Donna the manager did a great job! Very helpful!

Perfect management

I got great customer service and management does a great job here thank you and then

Had a great start to my morning working with Ashley! Very Helpful, thanks again ❤️

ZERO STARS NEEDS TO BE AN OPTION!!!!! VERY EXPENSIVE!!!! UPDATE 8/21/18 NEVER in all my years of renting storage have I dealt with a company full of bigger crooks than this place!!! Through NO FAULT OF MY OWN I was forced to put ALL of my belongings into storage. ONE month I'm late because of a glitch with my bank, that I'm STILL working out, and they add and KEEP adding on one astronomical fee after another! I paid my bill then HOURS later call to tell me there is NO lock on my unit because THEY CUT IT!!! PLUS you HAVE to buy THEIR OUTRAGEOUSLY PRICED LOCK TO PUT ON IT!! I CANNOT WAIT TO BE RID OF THESE CROOKS!!!!!

Price increase after enrolling.

Excellent customer service. Rental was quick, easy & professionally done

Great place! And great service! Bryan was very helpful.

Great customer service and extremely helpful and patient This girl needs to be recognized and a promotion to go with it! Awsome job and a big thank you for your service! Your fortunste to have her for an emoloyee!

Ezy to open an account. Ashley was very efficient and helpful. Just as ezy to terminate. Helen took care of it in 5 minutes. Units were clean and dry and pest free. Only drawbacks was the large increase in rent around 45% which was excessive.

Safe, secure, and clean. Staff friendly and efficient.

Great service. Ashley was very helpful

Helpful and professional staff. The storage units felt very clean and safe.

Awesome service!

good storage big room and nice people

Clean

Ashley is great to work with!

Ashley was super helpful!

This facility is not secure. Anyone can climb over the gate or the fence, or crawl right under the fence. The back abuts the railroad tracks and Minnehaha Creek making it vulnerable to easy attacks. Our RV was broken into, damaged and cleaned out costing us thousands of dollars. I was shocked to learn at the front desk that they have NO security cameras therefore no film to show the police. We moved out immediately.

The property manager here is the Bomd

Fast and easy! Customer service is the best

The management did an excellent job. Very helpful and friendly!!

Quick and easy to set up service. Ashley was great to work with.

This place went above and beyond to help me with my moving. We had to park a semi trailer there over a weekend. The staff was very accommodating.

Ashley was awesome! Great customer care. Easy transaction to open my unit. Highly recommend!

Alexander has always given us superior service - efficient, clear, friendly and always helpful.

Your standard public storage.

We are long time customers. This facility is the best! We have a climate controlled unit - always clean and well lighted - carts are always accessible. Elevator has always been in working order. Janice in the office is a pleasure to work with - always friendly while still be professional. Stays on top of what is needed to make this property this best and to retain your clientele.

Good coumster service great attitude positive feeling around the store

Minnetonka has great property managers appreciate the work that they do

I had a great experience at the hedberg dr location in Minnetonka. Alexander is a customer service professional. He was great to work with and helped me get the best possible unit that fit my needs. Awesome experience. I highly recommend this place.

Reserved online. Got a call within 5 minutes from Helen at the facility. Set appointment, came in and a quick and easy check in for an outdoor space. Price is great, autopay is easy to setup at office. Helen is the latest in a line of PS employees who have exceptional customer service skills. This is my 4th time leasing from PS in 4 facilities, all great!!!

I am happy with the service from Ashley, the company representative who helped me with several problems. Now, I am happy.

Great person

I could not describe the customer service Ashley provided to us. We went in a little frustrated because our move was stressful. Ashley knew this, and she cared. She helped with every single aspect from giving her knowledge to her best suggestions to saving us as much money as possible. I'm very happy we went to public storage! Thanks Ashley so much! Your awesome!!

The property managers does excellent work.

If they're on lunch, computers are down, forget about service.

Carol was amazing, she was very friendly and knowledgeable. She helped my wife and I figure out what size unit we needed to transfer into. She knows her way around the property. Carol made the process very easy. I appreciated her help. Carol was wonderful. Keep up the good work Carol! YOU ROCK!!

We came in looking at areas for storage in the area and talked with Ashley and loved it! she was very knowledgable and easy to talk to, She answered all our questions and made it a great experience!

Awesome customer service! Greatly recommend!

Corporate was great at getting me connected with this local place. Janice at the office was helpful in answering my questions and even got me a different unit when my lock caused problems.

Great office staff. Janice and Ashley were very helpful and friendly. We had 3 units. Great operation!

The clerk Ashley was very kind and knowledgeable.

Ashley was extremely helpful and got everything I needed. You were so helpful!!!

Janice helped us out today and she was very helpful with choosing what locker we really needed. Would definitely recommend this location!

Ashley was very informational about prices, and how the public storage thing is. She is very friendly and professional, I will so back back to see her again. She was very helpful! Great employee.

Went in to get prices and know a little more about public storage. Ashley was very helpful and professional! I will see you soon again!

Great customer service

This is a very nice, clean & convenient facility. I rented a storage space yesterday from Janice. She was very professional and went out of her way to make sure I got a unit that really fit my needs. At her suggestion, I ended up with a more suitable space than the one I'd originally reserved. Well done Janice, thank you.

Love this place! People are wonderful to deal with, safe and secure area.

Ashley was very helpful and professional.

I was helping my friend move her stuff into her unit. Although I am not storing here Ashley was very professional and helpful with helping us get our gate code and help us find our unit and went above and beyond the help we expected.

The young lady who helped me was extremely professional, & made things easy to understand & finally made me feel very welcome! Couldn't say enough nice things about Ashley, &the units were very nice as well!

Alexander provided great service today! It was easy and seamless!

Ashley was very helpful and professional

Ashley was very knowledgeable and all around AWESOME! Definitely a asset to your company

Wonderful person very helpful and everything was done and taken care in a matter of time

Jan was extremely knowledgable and very helpful. My experiences with Public Storage have been very pleasant.

Ashley gave very good customer service. Thanks for all your help.

Alexander was very helpful with determining the size and type of unit i would need to store my family's belongings. The service was quick, simple, and very thorough. He cared about my business and storage needs, and worked hard to fulfill them. I am very satisfied and would recommend this location to others.

Polite manager secure location

Ashley was great and very helpful. Quick professional and friendly. Well done.

Great experience !

Ashley was great and easy to work with!

Ashley M is really helpful and knowledgeable. There should be more employees like her.

Cuz Donna and Ashley are the best!

Ashley was very helpful!

very clean. friendly staff

I want to say public storage for when I stopped in there to try to find a unit I was helped to the full extent Thank You public storage for the great customer service and I received

Great ... Thanks for the good service

Everything was taken care of quickly and efficiently. I came in and within an hour had my storage unit set up and ready to go! Suzanne was a big help.

The service is fantastic! Suzanne showed me several options to meet my needs. We found the unit that would work best. My transition was smooth and easy. I was able to save a lot of time and money with the assistance of Suzanne. She is a total professional and I wouldn't hesitate to send my friends and family to see her for their storage needs.

I love public storage customer service!!!!!

I had a wonderful experience at the Public Storage in Minnetonka - thanks to Vanessa for assisting me with all my needs!

Needed a large space to store my vehicle. Suzanne was great. She was helpful, honest, friendly and showed integrity and fairness to all on the waiting list. She took a personal interest and followed up with me. Very professional. Very, very nice. PS is lucky to have her representing them. Definitely would recommend this location.

Thanks Vanessa for helping me figure out what boxes and other packing items I would need for my upcoming move!

My needs were met, and Suzanne very wonderful ...

Suzanne was very helpful and the process easy!

I recently rented a storage unit at this Minnetonka facility. Chuck Prine was very helpful and professional! The facility is super clean and secure. I passed along his information and a company brochure to my family members who will be moving soon. They plan on renting there when they put their house on the market. I would recommend this facility and working with Chuck to anyone who asks!

I went to this location for some information regarding renting a unit for my father in law. Chuck P. was extremely helpful and knowledgeable. Chuck was super professional and if my father in law decides he wants a rental unit we will definitely choose Public Storage because of Chuck.

Excellent! She was Godsent

Chuck has always been extremely helpful and kind, I always have a good experience working with him.

I loved my experience, I had the most professional and sincere young lady show me a storage space. Her name was Vanessa she really helped me narrow down which size and level would work best for my needs. I appreciated the affordable pricing as well

I had a problem with miscommunication about my bill. Suzanne listened to me and rather than just " go by the book" advocated my case to her manager which saved me a lot of money. She is the consummate professional and provided excellent customer service and would use her facility again!

Suzanne very good person. I personally she is good worker

Excellent service from Suzanne. She explained the details, gave me the tour and offered some very helpful advice about storage. The prices were competitive. I really appreciate the location.

All good! Suzanne did great!

Suzanne is very cheerful and happy to work with the customer.

Excellent service very nice

The rate for the unit was by far the best for a climate controlled unit and that was the only reason I contacted this facility, even though it wasn't the most convenient one. I have used storage facilities numerous times and have the feeling that there isn't much difference from one facility to another. Once, I was contacted by the on-site staff that thinking changed. What impressed me the most was the customer service provided by Suzanne. I'm assisting my sister who is downsizing due to health issues that require a lengthy recovery. First, Suzanne immediately contacted me the next morning after I inquired, online, about the available units the night before. She changed her schedule/lunch to meet with my sister and me. My sister is a strong individual but is temporarily slowed in many areas. Suzanne exhibited wonderful understanding, communication skills and compassion with her. I can't imagine that she takes or extends this much time and effort with everyone, it was clearly above and beyond what my sister or I expected. He sincerity she exhibited with mys sister, the entire time was deeply appreciated. It was also obvious that she is proud of her facility and what I observed she should be. Over the last week I visited 7 different facilities and this one, by far, is the nicest and offered the best rate. It presented wonderfully from the time we pulled into the lot. Be assured that I will share my experience with my family and friends; thank you Suzanne!

Do not trust the personnel running the Public Storage, Inc. located at 2825 Hedberg Drive Minnetonka, MN 55305. Suzanne, the Manager, will tell you one thing, but the lease states the opposite. I was verbally told by Suzanne no written notice for cancellation or 30 day notice was required to vacate the unit. However, I was charged for the full month lease of my unit after it was vacated. Suzanne, the Manager, left me a voice-mail after I called inquiring why I was charged for the full month stating "she could not leave me specifics over a voice-mail." I have turned over the voice-mail to the Better Business Bureau and the Minnesota Department of Commerce in addition to a formal written complaint.

This is a recommendation letter in reference to Susan at the Heidelberg Dr storage center in Hopkins. First, suzanne is an exceptionally delightful person and comes across as really enjoying her work. Moving is a very stressful time and she made it as seamless as it could possibly be. She was extremely professional while at the same time accommodating our needs in every way possible possible. I would highly recommend this facility how clean it is how well kept it is and how well managed it is especially Suzanne. We could not have picked a better place to have stored our stuff or moving it back to where it belongs. Gradulations to Suzanne and self storage for such an excellent operation. Francis are

Very friendly facility. Suzanne, in particular, has been so incredibly friendly and helpful. She has consistantly gone out of her way to give suggestions and find solutions to any and all concerns we have had. She has a very friendly demeanor, and she has made us feel at home...so very much appreciated, given we were under time limits and 1000 miles from home!

Donna was a great help to me

I can't say this enough, and I never write reviews, but I had to say that this is the best public storage location. Suzanne was amazing. My storage unit was clean, secure and the right size. Suzanne was extremely helpful. Not only did she know me and my unit number every time I came in, but she called me one month before payment was due when she realized I had forgot to pay (I paid every month around mid month when money was due end of the month). Thanks to her diligence i paid on time and avoided late fees. If you are deciding where to store your belongings, come here, you won't regret it.

Great customer service, their manager Suzanne is super nice. Clean and safe location to store.

Great Customer Service Suzanne!

I have been looking for a parking storage for my car I checked some places but me not satisfied with poor service. at the last minute I end up at public storage in Minnetonka I talked to Bill the guy at the front desk and tell him what I need and he explain to me step by step how that works before I sign the paperwork. English is my second languish if I do not understand clear or the other person try to ignore what I ask and what I say I will never sign any paperwork. Bill really do a good job I gave him 10 stars I really recommend minnetonka public storage. don't forget ask for Bill... I hope the boss give him a decent wages he really deserved. ...... sincerely Frank0

Loved my stay at the location.

Nice property but too far.

I went in to public storage met Susan and she was wonderful and helpful.

Suzanne was extremely friendly and helpful! A pleasure to work with:)

Suzanne is very professional, yet friendly and wants to make sure the customer is totally happy with the rental space and facilities. I was impressed by her dedication. The storage space is clean, well lit and the overall grounds and facilitiy are kept up and also clean. Very happy with everything.

Very good!

could not be more pleased with this storage facility. Suzanne and her staff were wonderful to me, and I will definitely use this facility again. I walk in the door and they know who i am and even the storage unit i am using. I've used storage facilities in the minneapolis area before and have not had the attentiveness or personal care that i received from this establishment. Thank you Suzanne!~ Chuck ~ and Bill!. See you in the future!

Suzanne is the best! she has efficiently and cheerfully helped me with everything from opening a sticky lock to measuring a potential new unit to helping me evaluate least cost options.

Excellent facility, professional staff, extremely helpful to specific needs of the storage for this particular business storage. Will use this again as needed

Outstanding service. Suzanne helped us pick out the right size of unit, without her help it would have been a disaster. She even remember our unit number a week later without looking it up when I had forgotten it. Thank you so much, Suzanne.

Great facility- very clean and well kept- Suzanne has been a great help for us assisting with our needs and wants! THANKS!!

This is a five-star location with five-star management! The storage area is clean and well-lit; I feel very comfortable storing the treasured items my late mother-in-law left me and my son. More importantly, Suzanne does a wonderful job managing this property. She is friendly, knowledgeable and always asking how she can be of service to my family and me. She even remembers the little things (which are really not little) about my life and follows up to see how things are going for me. How great it is to be more than just a number or account to a business! Finally, I trust that if there is something I need to know, Suzanne will make sure that I know it. I am very glad to have this resource so conveniently located to my home. Thank you, Minnetonka Public Storage.

Having this storage unit was very helpful to get through a difficult time when I needed to reorganize my house, and didn't have room to get my stuff out of the way to do the reorganizing! Suzanne and Bill were friendly, ready to help in whatever way possible, and made sure I knew that they appreciated my business. I will definitely return for any storage needs my family may have in the future! It's clean, well-lit, convenient, and well-managed-- great to do business here!

Very clean and well lit climate controlled facility. Easily accessible, convenient location and hours (office hours everyday). Rent is comparable to similar facilities. The on-site manager, Suzanne, was very friendly and helpful in the selection of the appropriate storage unit for our needs. She showed us different options and explained the benefits of each and helped us visualize the space and how to best organize it.