Public Storage Self-Storage Units at 2300 Winnetka Ave N, Golden Valley, MN

Michelle is the best! Highly recommend!

Very pleasant experience

Amazing and prompt service top of line. Michelle was professional and prepared with all of the information I needed to make a smooth transition into the storage unit.

They raised our rental rates by $40 per month just two months after renting the unit. They lure you in with low pricing and then immediately raise your rates. Shady. Do not rent here.

Michelle was helpful and service was fantastic!

The reps were friendly and helpful when I needed to move from one stor a ge place to another.

Very nice and helpful. Also very understanding 😊

Michelle is always on top of her game and provides competent service with a smile.

Thanks Michelle for taking the time to show us the units today. We really appreciate your time and help. You're Awesome!!

Michelle came through like Wonder Woman and saved the day! Thanks for your help!

I really appreciated renting here at the storage you’ll was very helpful made it really easy for me especially Michelle she is the best🙂

5 star service

It is a very nice and convenient location. Michelle at the receptlon desk is very nice and effective at customer service.

Michelle provided excellent service she was professional and thorough

Michelle was just phenomenal and I just

These people have been just wonderful. We spend alot of time there. It is a 1 and 40 min. Bus ride. Which is not always fun. But it works.

Michelle is FABULOUS!!! She will go out of her way to help you!!!

Michelle helped me quickly find the storage unit that fit my needs. Process was very fast.

Is this Public Storage at Winneka in Golden Valley 24hr access?

Lisa did a fantastic job!!

great service, thank you

Michelle was so good and helpful to me

Terrible experience.

Lisa was great assisting me

Super and very quick

They have good customer service .

Thank you Michelle for your service

I’ve been dealing with Michele for a decade and she has always been super helpful to me and my family!!

Michelle was awesome! Took care of all my needs.

Person on site showed up late and smelt like alcohol.. other then that Storage unit is clean and in a nice area.. when the person showed up finally they where nice and helped me through what I needed..

Michelle Truly delivered 5 Star service!

I'm a disabled Minnesota man who rented a storage unit in Golden Valley,MN to store my stuff coming back home from T from Texas. I was shocked they way Lisa greeted me Monday,listened to my issue of not needing the storage unit anymore as well as showing compassion for my situation. Something this world needs more of. She took care of everything. It was the same way when I rented the unit ahead of schedule. Unfortunately I dont remember her name. It was just refreshing to deal with people that good at customer service. I highly recommend Public storage.

Michelle was very helpful.Glad to have trusted them for the last five years

Received 5 star service from Michelle

Was GREAT helping me find the proper storage space needed

Lisa was fantastic!!

Michelle was kind, helpful and wonderful!

I think herr name is Ruth Ann where I 1st set up my storage. She was awesome. I was in such a bad bad mood when I walked in and walked out smiling. That says it ALL Loved her😍😍😍😍

Michelle was great! We needed to change our storage to another unit and she walked us through every detail and then, even demonstrated how to use the access code using the app! She is awesome!! And we came back a week later and she resolved a payment question we had even after she had punched out for break and punched right back in to help us! Michelle Rocks!

Michelle was so helpful when we needed to change our space! She clearly knew what she was doing and explained the details clearly to us. Michelle was so kind and went above and beyond to make sure that we were satisfied. We’re looking forward to working with her during our rental period which will likely be for a long time. Thank you Michelle!! Michelle was very helpful a 2nd time when our bill was not as expected! She investigated the details, had us pay the amount on the receipt and requested a credit, all in only a few minutes! In addition, she was kind enough to forego her lunch break to help us on the spot. It’s so wonderful to work with such a dedicated person; she has customers as her priority!

MICHELLE was superb in tour and helping me with the sign up process.

Great service! Thanks Michelle!

Day one, and disappointed so far. Rented an outside unit online. Downloaded the app. Went to the location. Was able to access the facility via app. Storage unit was locked and I had no access. Returned at 9:30am when the office was supposed to be open. It wasn't. Called twice, got voicemail. Still no answer. Guess this won't be my scheduled "move in" date since I work overnight shift and can't wait for someone to get around to answering my call or showing up at the facility. Lift handles on unit door are rusted out and could cause injury if used. The only positive is that the online process was smooth and the app worked to get me inside the fence. Hope it improves soon.

Michelle took time to come meet me so I could see the possibilities. Even when it wasn’t her location , she took the extra time! I appreciated her willingness!!

Michelle was very polite and easy to talk with about arranging a payment plan. Thank you 😊💕

Literally the worst experience of my life from a service perspective. Give your money to any other storage company -- even if you have to travel miles further. Jim is awful, John is awful. Here's my extremely frustrating tale: When my wife and I signed up for this storage location, it was the newly opened 123-Storage. This company and their reps were particularly helpful. They were responsive and professional. The second Public Storage snatched up this company and claimed this property as one of their own, every single KPI a renter would care about about plummeted. There are a lot of complaints re: when Public Storage took over this property -- and there are a lot -- I will cut to the chase because I want to save the time of anyone who might be considering giving this company your money -- don't do it. They do not care about you. Jim, the property manager, lied to my face multiple times. John, the district manager, could not be bothered to call me back on multiple occasions, all while knowing the multitude of issues his company had caused. Story time: Our move out date was February 24th, 2022. Movers were scheduled as such. After loading up our house, our movers showed up to this Public Storage facility at 4pm on the 24th, which is 2+ hours before the office closes, let alone access hours. My code doesn't work. I enter it again -- again, it says "invalid access request." Normally, this isn't an issue since you can just walk into the office and get this fixed. But, office door is locked and lights are off. No one is there. I get it, things happen, but no one was present to help me 2+ hours before the office was supposed to close. I called the main office line: no answer. I called the regional contact number: no answer. I called alternate numbers for Public Storage: no answer. App for customer support: no options. Main customer support line: automated system. Left voicemails each time. It wasn't until I called the main corporate line, posing like I wanted to rent a unit that I could actually talk to a live human being. At this point, this was an hour+ after our movers had arrived so we had already burned $100s. The service rep was less than helpful. She was rude, short, unsympathetic, unhelpful. At this point, we decided to call stop hemorrhaging money and continued with the move. Move finishes and I called this Public Storage location the first thing the next day. No answer. Left another voicemail. Called again a couple hours later; left another voicemail. Rinse and repeat. All day. Then my wife and I drive down to the facility the next day after not being called back for 36+ hours and were still experiencing the same problem. Had to go through the same procedure again: couldn't get a live person on the phone unless we were acting like we were ready to give them money.. after being transferred around, the customer service rep told us that someone was on staff and within the facility and we should have access. But alas, we did not have it. We kept telling the rep that we're stuck and the office door is locked and there's no one in there. She made some calls and then whoa, someone comes to the office door, unlocks it and opens it up, albeit he (who I've come to know as Jim) was wiping sleep out of his eyes -- dude was legit sleeping on the job, I'm convinced of it. Told my story, he said he'd be mad too, I asked him if he was gonna make it right and he said "Yep, you'll hear from me." "Today?" "Yes, I promise." "Jim, do I have your word?" "Yes, you'll hear from me." Never heard from him. Company cost me $600+ in extra moving fees due to their incompetence and lied to my face multiple times. Truly awful and I hope they go out of business. I ended up getting one month comped as a result (as confirmed by online chat (not Jim or John). $59 + no phone calls in place of $600+ in lost moving fees. Hard pass on this company. Never again. Jim will look you in the eyes, lie and then cash your check. Do not give this company your money. The extra moving fees they directly caused totaled more than 10+ months in storage fees.

Office hours are not full time. Overall a good facility.

Michelle is the nicest worker at public storage on 2300 Winnetka Avenue She's a great helpful person and I appreciate it thank you

Michelle is such a wonderful Property Manager! She makes me feel special and always reminds me when theirs a problem with my automatic payments . She slices all my problems with my stroke age. She’s awesome!

Michelle is amazing! Stop in and she can inform you of all your storage needs and options!

Hey we had Sam help us today at your new location on 10th Ave. in Golden Valley fantastic 18 stars… Nice facility

Ive worked with Michelle for 5 years and I trust her with my beli.gings.

Michelle was Awesome very efficient and helpful. Great attitude.

Michelle is wonderful, extreamly helpful and alwas happy to help.

Has always been clean and well kept. Friendly and helpful staff, which is to say Mary Rose and Michelle are gems, well and truly. Quiet neighborhood that is easily accessible. Would recommend.

They were so helpful with our reservation! The storage unit we booked on-line wasn’t configured as we expected. Jon and his team not only found us a unit that worked for us, but they also matched our initial price! Would highly recommend!

Michelle was perfect, help thro every step.

Michelle was very helpful and explained everything throughly. Very happy she helped us today with her great customer service!

Michelle was helpful and friendly. She helped me a lot!

O had a good experience with Michelle at Public Storage you got to me through everything and explained everything to me perfect ,I moved out, I had a good experience while I kept storage there with Michelle.

No one ever in the office, place is a joke. But storage is nice otherwise 🤷🏾‍♀️🤦🏾‍♀️

Michelle was incredible with assisting my move from 1 unit to another. Def would recommend to friends and family

I recently rented a storage in a Golden Valley, MN. I want to tell you how wonderful my experience was. Michelle helped me. She was great. Very helpful. Great customer service. She went out of her way to find me the best deal she could. She is truly an asset to your company. She needs a raise. I wish everyone in customer service was as great as she is. Cathy Lester

Michelle was super helpful and helped with everything I needed!!

Great experience, clean units!

Price is competitive. Lots of room to swing around. Great staff. Great space, it's hard to come by.

Nice place, simple setup, good price. App is great for gate entry.

Michelle and Mary Rose work very well as a team and appreciate them working hard to get me the space/storage I needed!

Michelle was fantastic

Michelle displayed the best customer service. She was so polite and professional. Thank you again for the help!

Great facility! Reasonably priced and wonderful customer service by Ashaunti

Brittany was so helpful getting my rental completed. She is very friendly and knowledgeable!

It's was a great. Easy to work with.

Michelle has great customer service skills, very knowledgeable, efficient & friendly.

Long time customer.. Michelle always helps me with what i need and fully explains everything. In detail. Thank you Michelle!

Numerous, massive spiders on ALL the doors! I checked every door and they were covered in spiders on all sides and hanging from the ceiling. I couldn’t even bring myself to the door to go in. Neither could the men I was with. I’m terrified to think about the inside and my unit. Needs immediate attention.

Clean and secure, staff is professional.

Michelle at the 2300 location was awesome she was very helpful and very welcoming.. I would definitely refer to a friend.

Brittany helped us so much

Michelle is really helpful and cares about providing excellent service to customers.

Michelle and her weekend employee did a great job helping me navigate the online reservation portal to Rent a unit without physically having to go in to sign anything! I ended up having to change units due to location within the storage lot & Michele made the process seamless. Great customer service! Highly recommend the Golden Valley Public Storage!

Dorothy is amazing. iIf you get the chance to work with her, I highly recommend it. Great location. Nice and easy for all your storage needs!

Michelle is the woman who helped me get my unit! She is an absolute delight!!! She's very helpful, clear and personable! She treated me as a friend and not just customer. Took the time to make sure that my space would fit my need. I got a 5x5, which is enough space for all my boxes before I move across country. I'm so grateful for the help and the space that is cheap, so on move day, it will be an easy loading up of the vehicle. There is a a upstairs for the 5x5s, which has both an elevator and stairs for access. Also there are carts that you can utilize for moving your stuff upstairs and downstairs.Thanks Michelle for your help!

I just moved my stuff into storage for a reasonably discounted price. It was quick, easy, and straightforward thanks to the help of the lovely Michelle. I would definitely recommend this location, especially since they have a friendly staff.

Eron was great today! Helped me find the perfect space for my Appliances!!!

Excellent and friendly staff willing to go the extra mile. Eron was super cool and very helpful. Definitely going to keep my business here!

Jim was very helpful, showed me everything and explained thoroughly. Property22005

jim is awesome to work with!!

Jim was more than amazing and helpful today!

Michele was great very helpful!

Sam was great today, thank you for helping me out

Great customer service. Make sure you ask for Michaela and Michelle!!

Friendly staff, quick set-up

Mary rose rocks

Great service Jim is awesome 👍

Michelle is easy to work with

Jim helped me get into the unit quickly with no issues and explained everything well. Would recommend.

Appreciate the prompt and professional service! Jim’s customer service skills are top notch, would highly recommend

Pleasant experience with Michelle

Mary Rose was so helpful at the New Hope location. She greeted us with a smile from the time we walked in till we left. She addressed all our concerns and questions. And this was such a close facility to our home!

Great Grandpa I lov this oldman really educative. #Jim

Michelle was gracious and helpful.She listens to my needs and my concerns and went up and beyond to make sure that I was taken well care of. Thank you Michelle!

Michelle was very helpful with selecting the appropriate size unit for my needs.

Great staff, good value

Michelle is a beast

Michelle made my day. She goes out of her way to help. Best I’ve seen!

Just paid my bill, glad my manager gave me a discount! Happy with the service... no problems ever after two years.

Great Service! Carol!

Great storage unit! Staff very friendly and helpful.

Carrol was vary informative. Thorough and an all around plesent women. Great manegment. Im glad i chose this provider and not the other guys. Whom i might add. Were not even on the same level of customer service as public storage. Thank you and your team there at public storage!

Michelle is very informative and helpful, she knows a lot about her job, which makes it easier for me. Thanks Michelle.

Just rented a larger unit and Michelle, the front deck person, was very helpful and nice. She answered all my questions, showed me the units.This last winter when I got the first smaller unit, the parking lot was very icy - slipped and fell a couple of times. Otherwise good storage place.

If I could give a negative 5 star rating I would. They just increased the rent by 30%. Thirty percent! When asked what is the deal , I received a sarcastic because we can. Stay FAR AWAY from this company. My next call is to the Attorney General.

Very good customer service I also had a over do balance from when I stayed with them previously Michelle was able to get that waved for me they call and check on you make sure everThing is going smooth I definitely recommend this place if your needing storage!!! 🤗

I only needed a storage unit for 2 weeks but overall I’m happy with the price and location. Good experience and would recommend to friends and family. Carol was great to work with!

Michelle was the best! She helped me out a lot

Very convenient, priced right, and live the new asphalt!

Mary is awesome!!

Mary Rose is a rock star .. great customer service is why I refer EVERYBODY to see her

Thanks Mary rose!

Had to put some things in storage for a bit. My apartment wasn't ready at the time. I got a good deal. The staff is very friendly and kind. Would go back if 8 need the service again.

Michelle was very helpful

Michelle was excellent. She showed me several options of units and helped me make the right choice. I feel as if they really care here.

Mary Rose is the best customer service person I met

Always great customer service from Michelle and Mary Rose. Highly recommended.

Michelle is great and beautiful :)

Mary Rose and Michelle are awesome!

Michelle is awesome!

Elliot has great customer service was very welcoming

Love It

Very good customer service. Helped me at the last minute.

Elliot is an awesome employee!

Michelle is great!!!! Thanks for prompt easy service....

Friendly, good quality for a good price. Everywhere else was at least $50 more for the size I needed. Michelle was friendly and willing to help in anyway possible.

I am relocating to the area and shopping around for storage. Calling around I talked with Michelle about your facilities. Highly professional and customer oriented. I will be stopping in when I chose a location. Thanks Michelle

Michelle helped us find the best deal, thank you!,

Michelle was great to work with

michelle is a champ. great service!

Very helpful

Michelle is fantastic! Highly recommended.

Awesome service.

Went to check on getting a small storage space. Moving and needed one. I spoke to Michelle, she was really friendly, and gave me all the information I need. Thanks!

Michelle was friendly and super helpful! I definitely recommend this storage facility.

Great to work with!

Michelle helped me find the best size unit for me, was very knowledgeable and answered all of my questions! Best customer service experience I've had for a long time!

Great customer service

Great customer service

Fairly priced and accommodating. Had no issues with pests or moisture. Would recommend a tarp on the cement floor.

I had an amazing experience at this Public Storage. One of the workers Chino did an awesome job explaining everything from how to lock the gate, to using the gate, the best ways to get my things upstairs, etc. The process was very easy. Michelle did help me originally from the beginning when I was potentially looking for a space to keep my property. She did an amazing job of showing me the space and giving me options as far as taking a look online as far as the prices were concerned. Different people, but the customer service was amazing from both parties! Definitely would recommend this storage. Employees take time to answer all your questions and are very professionals! As far as prices go, everyone is not the same depending on what you’re going to store. But I would say the prices are reasonable.

I need a small storage unit and I was able to get exactly what I needed for a good price. And the property manager, Melissa is awesome. She explained everything and was there to help. And the move out was easy as well.

I have been very happy with Joann at the 2000 old county rd, Burnsville location. She's always cheerful and helpful. Area always clean.

Melissa was very helpful. Great person to work with. Awesome n quick service

Ashaunti and Michelle are pretty great the both are friendly and keep this property looking great #GiveMeAHigh5ive

Sheila is awesome!! Super friendly and easy to work with!!!

I know I can pay my bill online, but I love to come in when Michele is working!! She is always so pleasant and full of info!! Thanks for making this location so awesome!!!

Michelle is so helpful!

Friendly service. Took time for orientation.

There are lots of potholes on the property Drive careful, Driving after rain or in the winter can be tricky.

Michelle was so helpful in getting me set up! Location is easy access and very clean units. I would recommend this location!

Michelle was very helpful and pleasant.

Mary was so nice and every helpful...

This place is great! Michelle did a great job at customer service! 😄

Was awesome Michelle was very helpful

Really good I had an issue with the elevator, the district manager called me back made an adjustment. Everything has worked out well.

Michelle has always been very helpful. I would always recommend this storage. I had to relocate to Georgia so I had storage here for about 4 months. I would recommend this facility. Thanks

MARY ROSE AND CHRISTIN ARE JUST TO AWESOME THEY FREAKIN ROCK 🔱

Public Storage Golden Valley was really flexible and helpful throughout my moving process. Michelle was a great front desk assistant and I would definitely come back to use them. Actually, I am planning on doing so and recommending them to other people. The facilities were clean and there were never any issues with any amenities (gate, elevators).

Michelle was very friendly and helpful!

Good security

Rachel was awesome! She was really thorough and super friendly! I would recommend this location to my friends and family.

What a fantastic storage facility! Clean units, good prices and professional management!

Mary Rose ROCKS!!! GREAT CUSTOMER SERVICE

Horrible customer service. The Lady that was working when me and my wife were there was extremely rude. She called us to set up a n appointment and we were a few minuets away, from the second I answered the phone I could tell that she had a really horrible attitude. I will never go back to this place nor would I recommend anyone else too. Horrible, horrible service. The lady's name was Michelle.

Had amazing customer service from Lori and Michelle

Auto appointment did you give me right away good business

Awesome! So much space!!

Michelle was fast and made my experience easy to understand. I loved it. Thanks Michelle.

The customer service representative Michelle was very helpful, & service was excellent

Easy and convenient! Michelle helped us find a space that would fit our needs and made the process very quick and easy.

Researched available rental unit online and reserved a unit; within moments Michelle called back to confirm an appointment that same day and get everything finalized. Great support and a quick turn around process.

Mary Rose provided great service!

Great location! Michelle was super helpful and nice

It's over priced and no way to catch a break

Awesome. Great help

Michelle was awesome!

Michelle made the process easy and fast. :)

Decent price and enough space

Mary Rose is very nice and goes through everything very carefully she's outstanding she rocks😁😁

Mary Rose is awesome. Very accommodating and helpful.

Very good service; always helpful; would use this location for storage again

Mary Rose went above and beyond to help us.

Mary Rose gave me great and pleasant lady who also gave excellent customer service. More like Mary Rose

The property manager was great. Super informative and helped out alot. She even told me to apply if I needed a job.

Very nice people

My experience was very positive. Mary Rose the store manager was very personable and explained every thing in a clear understandable manner. I would rate her service as a 5.

Mary Rose needs a raise!!!! ASAP!

The manager Ms. Rose was always so nice to me!!!

I have been at this storage unit since I found out I had one which was probably 5 maybe six. I know I paid for it. Once my grandparents died I paid for it for a awhile and got my own and the transition was so easy! Mary Rose could have made it hard but she didn't! I stayed there for about 3 months and the rent was getting to high and I needed a non expensive one. So when we dragged everything out and tried to leave we had some trouble and was going to have to pay the whole month but after me and my husband talked to Mary Rose, she took upon it herself to help us only pay for six days and explained everything clearly. My husband was upset with her but she was so helpful and explained everything. If you try and move out make sure you talk to her and DO NOT do it online. It's a pain in the a**. Talk to MARY ROSE! Sweet and wonderful lady! Helps and works with you and what you need! Thank you Mary Rose for making it so easy!!!

I really enjoyed signing up for my storage garage. I was thinking about going to a different competitor until my meeting with Mary Rose. She was very knowledgeable and right to the point. I felt right at home. The experience was comforting. Thanks Mary you Rock!!! Thank You, Scott Lunden

It was fiendly and a nice place

Great customer service

Thank you Mary Rose for being so efficient, friendly, and knowledgeable. You made my move in with my girlfriend a ton easier by having a space available so quickly.

My boyfriend and I were moving from renting a large home to a small apartment. Needless to say we had too much stuff and no where to put it. It was a last minute decision to get a storage unit and Mary Rose's place was very accommodating. We got the unit we needed that day. It was so quick and easy which is what we needed. Thanks Mary Rose for being so accommodating and knowledgeable. You made life much EASIER for us!

My name is Natasha Garcia and I got to say the lovely ladies at the golden valley off winneca location. Are the most terrifivc ladies they are in and out to the point but spunky at the same time I love coming to my storage they keep me laughing.... Keep up the good work ladies..

The process of was the unit was quick. Reserving the space was easy because Mary Rose made sure to work around my busy schedule. She was incredibly helpful even when I just dropped in two weeks before my reservation expired. Mary Rose gave me a tour of the place that was thorough and the paperwork was a breeze. The entire process was phenomenal.

Mary was very professional, informative and a pleasure doing business with her.

Jan was extremely helpful. Couldn't have asked for better service!

I was needing storage for my belongings and looked public storage i found one close to my place so I fill out the reservation and Janice call ne back within minutes of completion. She was opened and i came in.she was very friendly and polite with everything and answered all questions without me having to ask any. Great customer experience

Janice was awesome and went above and beyond to help me. Thank you!!

Great customer service - great location ! Mary Rose runs a tight ship, which is exactly what I want ! I highly recommend this place !

Mary Rose has been very helpful! I have enjoy her friendly customer service & expertise.

I really appreciate Mary Rose and Michelle, they provided great service and represented the company real well. Great sales skills!

Mary Rose is a very wonderful person. I came in with questions and left satisfied. I had storage here and she is the best

Mary was wonderful to work with!

Mary Rocks! They broke the mold when creating her!

I've been using public storage for almost a year now. I an totally satisfied with this storage company. The customer service is great. Mary Rose is always kind and helpful. She never get frustrated with me forgetting the codes. Lol and reminding me to pay my storage before a late charge is added. Thank you public storage and Mary Rose.

Mary rose rocks! :-) :-) :-) She is hands down the best very patient and understand...public storage golden valley is the best!

I've had my stuff stored here for over a year and Mary Rose has been awesome every time I've stopped by with questions. She has a great attitude and is so friendly! Thank you!

My unit manager Mary Rose continues to help be stay up to date with my Representative Payee company and asks me to mind the rules and I respect her to see that it's more then "a I'm just a number, but the human aspect

Nice facility and safe. Mary Rose was more than wonderful to deal with. Have no problem recommending this place.

Mary Rose did a very professional job.

Mary Rose Rocks!!!

Teresa did a great job providing me an overview of the offering explaining everything. While I had other choices to choose from, the next day we did business which helped me out a lot. Great representation of the company. Thanks!!

Truly professional people. Teresa went very far in helping me get a perfect unit, although she didn't have the unit I was looking for. She called other locations and made sure my needs were met. Thanks, Teresa!

I went to public storage and was helped by Janice! She was so awesome. She was very honest and helped me find the perfect unit! She also got me a great deal since I'm fresh out of college and am tight on cash. I'll always come back here and see her!

Mary Rose is awesome. So glad that I chose this Public Storage to use.

Mary Rose rocks!

mary rose was a HOOT and very kind

Mary rose is great!

Very good service. Mary Rose rules!

Mary Rose was very knowledgeable and helpful. She helps to take some if the stress out of moving. Thank you!

Thanks Mary a big shout out! She was so helpful, professional, fast, and sweet I would totally recommend going there to anyone!

I found this storage place very nice. Mary Rise was great and very helpful, very informative. Great place to rent for storage.😄😄😄😄😄😄😄😄😄😄😄

Great experience stepping into an appointment with Mary Rose at the Golden Valley location.

Mary Rose was so helpful! Everything was so easy.

Mary Rose is pleasant, kind, and professional public storage professional. I always enjoy seeing her and speaking with her when I visit my storage locker. Thanks Mary.

I would like to thank Mary Rose, for her patience and excellent customer service. I was having a difficult time due to some personal losses and she made me feel comfortable and guided me to the right choice. I will be a customer for life simply from an act of kindness and understanding. As a business owner I know employees such as Mary are hard to find.

Great service.

Thanks to the Manger at public storage, Mary Rose for her wonderful help and friendly best experience in customer service".

Mary Rose was super friendly and helpful ! Highly reccomend this to anyone !

Very nice facility and Mary Rose was beyond helpful and friendly!

Mary Rose was the most helpful in my 1year of having storage she's an amazing person in your establishment. Keep up the good work Maryrose.

MARY ROSE is so AMAZING so PROFESSIONAL how she go into detail step by step my wife and i so please with the unit

Mary Rose was awesome. I appreciate all her help with my move out. She made it so easy.

I stopped in and spoke with Allison, she was kind, helpful and informative.

Ive had my storage for about 2 years. Since Mary Rose started here May 1st 2015 she has provided me with INCREDIBLE service with her polite reminder phone calls. She always seemed very concerned not wanting me to lose my storage when I was late every month. - Steve Berg

Mary Rose helped me find the packing supplies I needed, picked up 10 lbs of paper.

Mary is extremely friendly and helpful. She does a great job at keeping the property clean and well maintained.

Mary Rose is very helpful. She helped us rent a large unit for our needs at a good price.

Mary Rose she rocks.

Very impressed with the ease of access and the cleanliness of the storage units. The manager, Mary Rose, was professional and most helpful in suggesting the right size for our items. She made the entire process easy and seamless. I would highly recommend the Golden Valley Public Storage.

I have to say I have never experienced the exceptional personal customer service that I have received from Mary. I hope Public Storage realizes what an awesome employee they have.

Mary is awesome. Very informative.

Moving stuff to storage is a draining exercise and believe you me, it is at such moment that one needs someone to give encouragement and a little smile. Mary was just that someone I needed and a super stranger/friend of the moment. Thanx Mary, I give you 5+++++ accolades for the wonderful customer service.

I needed boxes to pack several rooms and Mary was extremely helpful in selecting exactly what I needed to get the job done. Moving /Packing is stressful enough. Thank you Mary for making it easier with the right box selections!

Mary rocks! Made finding and using a storage facility great for us!

Mary is a great manager! She really knows her job well and cares about doing a good job. I wish other locations had her attitude and knowledge about the company.

Marguerite was very helpful!

We are very happy with the storage unit. Mary Rose, the manager, of this property was very thorough on explaining everything. We are glad that we picked this location, because Mary was very helpful. I d give it a 5 star.

Mary rock best person in the world.great helper A+++++

Great customer service and I really got great customer

Great location and great service. Thanks Marguerite!

Margnerite was very helpful on giving me information on my uncle's storages. Hope to see her again when I come back.

Not very good service, gate broke and it took them over 2 months to fix it-leaving all of our stuff unsecured. When the get was finally fixed the code to get in didn't work, I got here before office hour so had to wait over an hour just for the office to open just so I could get in. Make sure to check what you get charged, they tried to over charge us every month we rented a storage. One day we went in and our locker had 2 locks on it for no reason. Considering we rented for just 3 months and all of this happened, I would NEVER rent from this Public Storage again!!

Crystal is AMAZING!!! From the moment I stepped into the office and through the 5 times I called her to change our scheduled reservation she always wore a smile. Crystal was pleasant and willing to go that extra mile to make sure that I had everything I needed. By far the best customer service I've ever had!!

Mary was great. She was very kind and more than willing to help. The world needs more Mary's.

Mary was INCREDIBLE! she made the process so easy! she's so warm and friendly, made the stressful moving process fun!

I've been doing customer service for at least 15 years... And I've seen a lot of people with and without good customer service, but so far... Mary, over at this public storage has the best customer service that I have ever experienced; within my top 3 in the United states. Number one in MN, she's fast paced, easy to work with and always willing to help. Without her being up beat and positive all the time, she would still be within my top 3. I'll tell you right now, I will recruit her when I start my business for she has something that all businesses need!

Mary is a fun manager to deal with. She was also very thorough and walked me step by step through all the things I needed to know and do to start the storage process. I wish all the people I deal with were this helpful and cheerful. Thanks Mary for making my first storage experience a good one.

Mary rocks very gd Manger

Great service and nice facility! Mary was very helpful in finding us the right sized unit for the right price. I look forward to moving my stuff in!

I had a great experience with Mary she was wonderful she showed me the safest and cheapest way to store my stuff. Thank you Mary!!! :-)

Mary was great - friendly and really cared we got the correct unit for what we needed. She did a great job explaining everything to us. Facility is close, convenient, and clean.

mary was very helpful with meeting my needs and trying to get me the best deal i enjoyed being their i knew for sure my items where in safe hands thanks alot mary

I needed a last minute storage unit when moving home after graduate school. We went to this Public Storage, where Mary was very helpful. She was able to get me a storage space right by the entrance. The building is clean and well lit. Everything was explained to me clearly by Mary and I feel very comfortable leaving my things there!

I was just looking for a non musty smelling place to store some stuff for a bit. Crystal and Mariah were very helpful. I first looked at the place and asked Crystal if i could smell the spot. She let me and it smell good. after i signed up online, i was assigned a different spot then what was shown to me. i showed up again and asked Crystal if i could smell that spot too. She took it all in stride and understood where i was coming from. i was even able to move rooms (not because of smell, just a closer location). Easy access and still smelling like wood in there.

very professional and easy to deal with. great online specials!

Customers service was great will come again

Very helpful setting up!

Marissa was a great help to me very good person

Easy to work with. Thorough directions and explanations.

I received service from Marissa. Really great service! She was very helpful and answered all my questions.

Good communication friendly and good service will come back again

Marissa was very helpful in choosing, viewing, and reserving a unit!

Mary was great. Helped us through everything we needed.

Very clean and snow free. Mary was great both in getting us set up and checking us out. Will use again.

Marissa was so awesome and friendly! She was very professional and courteous!

Anthony was fantastic at the st louis park location. thanks

I like how Anthony has the office smellig...very nice and great customer service.

Anthony was very helpful I really appreciate the hospitality he gave to me

Very friendly service and very professional employee from Anthony

My experience with this facility was fabulous. Dan Donette and Heather provided great customer service and the 1$ for one month perfectly fit my needs. Heather even offered to sweep out my space right after I moved. Thanks again Public Storage!

I stopped in to pay my rent and Donette greeted me with a smile! Shes always made me feel very welcome. Donette is very informative and friendly!

Great service

I was looking for a storage to store my staff. I Looked around and found this place. I walked in got my storage same day with excellent service from Donette. I just told her what I was looking for and she helped me right the way. I am happy with service and Donette got good customer service. Thanks MoMo

I've stopped by a few times to buy boxes the employees there are so knowledgeable about their products and always a great help! Donette always has a great smile on her face and this last weekend was no different even being open Memorial Day!

Great people! Friendly, courteous service!

Donnette is awesome! She is super helpful and very friendly! Great service!

Always helpful in all my locker needs

Omg donette is so amazing my storage facility dreams came true!

I needed some boxes for my move and Nicole was very helpful and friendly!

Donette have been very helpful.

Dinette is fantastic

I had a good experience here for 9 months. The Staff was really nice and helpful. I was able to rest assured my items were safe, warm, and dry this long harsh winter!

I got grear information from Nikki, she had all the answers I needed and was real friendly... great job! Thank you!

Really helpful and nice service ^_^

Positives: The staff at Public Storage I’ve encountered were Donette and Marissa. Both were very helpful in the transitioning from of storage spaces, and the overall experience was great. Donette followed up after moving in originally with a “How is everything going” phone call to make sure I didn’t need anything more. I really appreciated that. And Marissa who was also helpful and patient with me in answering all questions, showing me around the property, showing me different options and most of all being very clear about the billing and offering that I take advantage of whatever offers were available to me for the materials I needed to store. The storage units are kept up well. I recommend the Golden Valley Public Storage and the employees there are very helpful. You won't be disappointed. Negatives: would be how extremely cold the units are inside during the cold months, and the lack of platform deck dolly’s available if multiple people are moving in and or out.

I am disabled and was very ill the day I came to their office. I had to go to the hospital in an ambulance and she called for me and made sure I made it ok. She was the best Public Storage person I have interacted with. Thank you for your outstanding compassion and help that day. I am recommending you to everyone. A.

I like how they manage on keeping me on my toes, by reminding me that i can go on line to pay or a different location when I can't make it out to Golden Valley. and when my paid date run a day after my due date your associates are so friendly and understanding just call and let them know thats all they ask and Donette alway make you feel welcome when i come in the store she know me by name I feel good and glad that I pick (Public Storage Golden Valley) long time customer.

I had done quite a bit of research online and over the phone to find a good place for storage. I went to this location in Golden Valley as I live close by but I thought that walking in rather than just calling would be better. I was fortunate to be assisted by Marissa who is one of the managers there. She was most helpful and patient with me in answering all questions, showing me around the property, different options and most of all being very clear about the billing and making me take advantage of whatever offers were on the table. She even assisted me and coordinated the arrival of our PODS container to be dropped and picked up with the most willing attitude. If you go to this location either Marissa or Donette will be wonderful to deal with. They make you feel comfortable and will answer all your questions in a timely manner. Marissa has been of great help and I command her for great customer service approach. This company is lucky to have her on board.

Today I purchased some boxes from a girl named marissa. Even though I wasn't in the most pleasant mood, she made my experience very delightful. Not to mention she helped me selcet the right size boxes & they were cost effective. Thanks!