Public Storage Self-Storage Units at 7921 Eden Prairie Road, Eden Prairie, MN

Craig@publicstorage was great and very helpful. I had a great experience during my move and this was a very easy way to help with the move.

Very helpful! Clean!

Dan was phenomenal in his customer service skills. 👏

Very friendly staff. Grounds are clean.

Stony is a great employee! Has helped me twice and always with a smile!

They’re just great here! Super place to store your stuff. And they call you if you forget to pay!

Great service, easy access, clean grounds.

My lady friend passed away last November and I was forced to move her things out of her apartment into a storage locker in mid-December 2022. I picked Public Storage in Eden Prairie because it was close and they had a 10x20 climate-controlled unit available for $207 per month. The first issue was that the florescent light was flickering and almost out. I repeatedly asked Dan, the property manager, to have it replaced before I moved things in. He repeatedly promised that he would take care of it, but that never happened. Then he told me to bring a power cord and my own lighting, so I did. Last week I met a different Public Storage man in the hallway and asked about the light. He said that they had been permanently turned off all storage locker lights, and added that it was against their policy to let customers use power cords and electric lights. He told me to use a flashlight, which is ridiculous. It’s April 28th 2023 today, just about 4½ months since I rented the storage locker, and yesterday I received an email stating that my rent is going up 35% to $280 as of June 1st. I called and complained, but no one cared. I was told it’s a month-to-month rental and that they can do anything they want to with the price. Public Storage is the worst company I have ever dealt with. In my opinion they are completely unreliable and corrupt with greed. Once the probate court allows me to clear out the locker, I will never use Public Storage again.

Just wanted to say Dan was a BIG HELP to me as I was trying to figure out the best way to get started and then ramp up to store what will be an entire household worth of stuff. Dan answered all my questions and offered some excellent advice given his experience. Bravo, Dan & Eden Prairie Public Storage...Thank You!!

The process to pick out a storage space was seemless.

Their business model is horrible. I see so many empty storage units and yet they keep increasing our monthly rate. I will cancel very soon. Keep it up until you have zero occupancy.

Dan and Craig were so awesome we I visited

Dan had excellent customer service.

Excelente seguridas

Horrible experience. Customer service completely useless. Made a reservation to move in. Day of move, no one was there to let me in or give me any info. After trying to locate someone for about 45 minutes, customer service over the phone told me to go online and make an e-reservation instead. I did so. Finally got a unit number and gate code. Typed in the gate code and the gate got stuck partially open. I call customer service for the 5th or 6th time. Get put on hold, again. All this time my movers are waiting and charging me by the hour. No one comes to fix it. I am forced to find a different storage company. I call to get a refund and they won't give a full refund because its, "in my contract" that the initial $29 fee is nonrefundable. So basically, I paid $29 to spend two hours chasing my tail and to reserve a storage unit I never even got to lay eyes on. Not to mention the extra $ I had to pay the movers for their time. Avoid this company if you can.

Good service 👍

Awesome experience signing up! Bill was awesome to work with!

I am in the process of moving states, so I am honestly stressed and overwhelmed. I came to this location and met with a rep name Jessica! Who provided A1 customer service! Quick! knowledgeable , and professional! Great asset to the company for sure.

Bill is a good guy

They were the nicest people i have dealt with..and I have been l looking for storage.

Disappointed and surprised at how quickly my rent increased. The increase was so abrupt and severe that on-site staff felt compelled to try to negotiate a compromise on this long-time-multiple-unit customer's behalf, to no avail. Upper management knew demand was strong, they could get a lot more, and they squeezed me out.

Andrea was knowledgeable, friendly, and well versed. She made my first time getting a storage unit and breeze.

Andrea is amazing and has been extremely helpful.

Working with Andrea was fantastic. She was clear and professional with any questions/concerns that I had and was able to quickly find a larger locker that I desperately needed. Always smiling and cheerful, she made the experience enjoyable; a definite plus. Eden Prairie Rd, Eden Prairie location.

Nice facility. Friendly staff. Close to me.

I had a great experience! Andrea is great!

Convenient storage. Clean, easy access and fair rates. Stored for a total of 7 months and the whole experience was great; the signup, move-in, and move out process were all smooth and easy.

Easy access location. Good service and staff walked me through the facility so I knew what I would be getting

I've used this location for just over 3 years, and have been very pleased with the service. It's kept clean, in great condition, and is easily accessible. The staff, especially Andrea, is a pleasure to work with!

Andrea, went the extra mile for. clean place

Andrea was a great help to my wife and me. She was personable, knowledgeable, and professional. This is the second time I’ve had to use the services at this location and I’d recommend it to others.

Was able to get a unit at the last minute. Andrea was so personable and helpful. Good price. Great customer service.

We are were so happy with the wonderful service we had today! Thank you Public Storage for helping us out with a short storage timetable!! The facility was clean and the customer service the best!

Excellent help and service from manager Craig.

Elliot provided great customer service. Seemed thoughtful and eager to meet our needs. Facility is very clean and seems to be well maintained.

I really like working with Craig. He so nice and so friendly. He is a credit to your company.

Craig and Lacey were very accommodating and got us fixed up with a spot quickly. Thanks!

Craig is always very helpful and professional. I have had a storage unit since 2014 and Craig was the person who signed me up. He is one of the main reasons I stay.

Amazing customer service! The staff is extremely friendly. They called before my move-in date to ensure everything is correct and to see if I had any questions. Upon arriving to move in to our storage unit. Craig showed us our unit and gave us a tour before filling out any paper work. During the paperwork process, Craig was quick and efficient, explaining things that made it very easy to understand. I also would like to add that when I had a small issue with my unit, Craig immediately returned my call and solved my problem! This is a great public storage and I highly recommend anyone looking for a storage unit to come here! Very happy and satisfied customer.

Great customer service! I was concerned I would be wandering around looking for my spot, but someone showed me how everything worked and showed me to my locker. It's really quick and convenient to get in and out of the property, and I genuinely feel like my property is safe in my locker. And getting a contract is quick and easy, I needed to move out of my house and was able to get most of my stuff moved into my locker the same day I paid for it.

They did a wonderful job! They were very accommodating and the units were very clean!

GREAT CUSTOMER SERVICE. I recently cleared out my unit and did not have a chance to call and let them know that I would like to end my month to month contract, and instead of seeing my unit empty and continuing to charge me until I cancelled they actually reached out to me. Amazing, just the thoughtfulness of that would make me rent a storage unit here again even though I moved 20 minutes away!

10/10 would recommend. I bought a storage unit that was too small and then Reed got me a larger unit at a sale price.

Excellent experience! At Public Storage in Eden Prairie. Rees went above and beyond to help find the size storage unit I needed, Fantastic customer service from Rees, he made my experience pleasant. Definitely recommend to my friends !

Craig is the best

If I could rate it 0 starts I would. I have been trying to get them to repair a massive roof leak in our storage unit for over 4 years. Spoken to on-site management over and over. I have spoken to the regional managers as well nothing has been done.

Craig and Mage were wonderful in getting a unit rented and everything set up. Very helpful and friendly. Fast and easy. Thanks! Here again for another rental in 10/20. Sara was friendly, efficient and very helpful. Highly recommend this business.

Easy to sign up and reasonable prices

Colby from Chanhassen and Tom from Eden Prairie were extremely pleasant to work with. Colby follow up with multiple calls to make sure I get it setup correctly. Thanks much

Great service thanks for everything

Great customer service by Jackie & Tom.

Excellent experience! Colby went above and beyond to help me work through my rental situation. Her readiness to take the time to provide answers/options to figure out a solution made my day! I’m very appreciative of her top notch communication and customer service. Thank you again, Colby!

Colby at public storage 08305 was very friendly and helpful.

I am in the middle of a major (& stressful) move and downsize. I was in a bind to find a large storage place literally "within the hour"...on a Sunday! Most places I called were either not there or did not return my message. However, I should have just called CRAIG at Public Storage first. He not only called my back immediately, but once he found that he did not have a unit available to meet my needs, her started searching all other Public Storage locations. He was able to find me another location at a super low price! He does not receive credit or commission for other locations, but did it just to help me. He is obviously a true professional and just a great guy to go the extra mile for me. I will definitely call Craig for any future needs and I HIGHLY recommend Craig.

Craig and Emilio were awesome

The staff was very friendly and accommodating given the circumstances! Great facility as well that has great security.

Very convenient location and easy to get to. The manager (Craig) was super helpful in getting the unit. He went way above and beyond in helping me make sure my item would fit in the storage unit. Test fit it to confirm fit before we even went through the paperwork. Definitely recommend and will use again if the need arises!

I rented a space at this location. The people working there are always very pleasant and nice. However, today we dealt with publix corporate, which is completely different. My girlfriend was late on payment, so she arrived there yesterday to get something from the storage unit, the payment must not have been accounted for yet, so the machine said to call the manager. The national number was called and a man that had an eastern accent harassed my girlfriend, who has a Scottish accent and told her he had no idea what she was saying and hung up on her. She has an accent, but is totally understandable. When I called back, a man named Ron answered 23:27 on 5-11-20 and i explained to him about the situation and he continuously interrupted me and said that he did not understand what my complaint was and proceeded to tell me he couldn't help me and then hung up. Finally i called again and got some woman and she was laughing at me and transferred me to leave a message on the executive help line!!! Wow, talk about a bunch of racist condescending customer service people representing your company. I would rather have not spoke to anyone than be harassed and waste my time. Im excited for us to close our account and say good by to you all. Good luck

The staff was very kind and covered every base. They actually laughed at my jokes too. It means they are in a positive place during these difficult times. Highly recommend. Thanks guys

Craig was very helpful In a search for a storage unit for my Harley being in Minnesota as a contractor. Great business guy very helpful. Thanks again

Craig was quick and thorough setting up my account and letting me know everything that I needed. Facilities seem to be well maintained and clean. Hoping for a good ongoing relationship with PS, very close to home and convenient on and off of hwy 5.

Craig did a great job!

Omg! Cara was amazing!!!! Great service!!!! Super helpful!!!!

Craig did a great job!

Craig helped me rent a space and it was super easy. He was also super nice and friendly we had a very nice conversation.

Professional, clean garage. Prompt service.

Craig was great in showing me my options for storage at the Eden Prairie location. He was very thorough and made it very easy for me to make my decision and sign up for my storage facility!

I found out today that the size storage unit i'm renting is less than half the price I am currently paying. They told me there was nothing they could do to help me. Ridiculous

Was very easy to rent a space, reasonable rates, clean facility. Craig and Cara were both great. Craig made the rental process very easy to understand, Cara was great when I checked out. Clean and well maintained, I definitely recommend this facility.

Cara was very helpful and professional. I would recommend Public Storage to anyone. Especially if Cara is assisting you!

My 1 1/2 year experience with a climate controlled 5 X 10 unit was excellent. Unit was clean, and the area seemed safe. Staff is very helpful, prompt and friendly. The only con was how fast they rattle off all of the instructions, etc. Slow down a bit for a new customer! :)

The staff was very helpful, and understanding in a difficult 5 day stretch where I had to switch storage spaces a couple of times. Thank you, Danny and Craig!...and an update. I cam back to do yet more work a couple of weeks back, and again Craig and the crew were there to assist me. I am now in the perfect storage spot, and at a competitive price! Thanks again!!

I was helped by Russ and Craig, both of whom were super friendly and frighteningly efficient. I was shown my space (pre-reserved online for a lower price, purchased a lock, and got through the paperwork in about 15 minutes flat. The space was clean, well-monitored, and easy to find.

Craig and Russ "the new guy" are AMAZING!! Craig has helped me multiple times and has always been very helpful.

Friendly, efficient and easy to get in and out.

I rented a storage unit at Public Storage for a year. Craig and Jackie were great to work with. Our storage unit was easy to access. We would rent from this location again.

Jackie was terrific. Everything was clearly explained. The location was clean. I only wish they access hours were slightly extended.

Jackie did a great job helping me find a storage unit on Labor day morning. Thank you Nate

Craig was very knowledgeable, friendly and helpful with my recent rental.

Friendly staff, easy process.

I was at Public storage to lease a unit. The clerk Jackie was wonderful. She made the whole experience very quick, easy, and painless. Highly recommend this place for all your storage needs.

Jackie was very efficient and knowledgeable, well trained by Craig who's been with Public Storage for many years. I feel my storage will be in good hands.

My first storage unit and Jackie was super knowledgeable and made the entire process very easy!

Nice air conditioning inside.

Recently had to get a storage unit to move a lot of things on very short notice. I was attended quickly and got my storage unit in no time at all. Craig’s customer service was excellent and I’m glad I chose this location for my storage needs. Thanks again

Craig was really helpful, thanks

Great service with straight forward explanation of storage rental. Thanks Craig for all your help!

Great experience all around. Tina was very helpful!

Jackie was Great! Even while very busy and computer problems she figured it all out with a smile back to work now I got to go downstairs

Andi was very helpful and took the time to answer all my questions! The location is so convenient and seems clean, safe and secure.

great service and location for me, Zoe was very patient with me had to look at 3 different storage for me needs

Everything was super smooth from the initial call to schedule to moving-in. They called me within a minute of putting in my online request to schedule a time to come in. When I got in, Craig took me on a tour and walked me through the paperwork process. He was super friendly and helpful the entire time. Signing up for automatic payments was a breeze. The facility is very nice and in a great area.

Craig was such a great help! Super quick and easy to work with!

Michelle and Craig took great care helping me find the correct space for me at the price that works best!

Fantastic service very friendly and knowledgeable

Taylor and Craig were great. Easy and efficient. Clean unit in good shape.

Craig and the staff were very helpful. Easy access. Clean facility

AndI did a perfect job

Jan was great!

Friendly service

Both Janet and Craig were very helpful and courteous, even amid a very busy day. They are highly organized and made the move in process very easy.

Thank you Craig! Our storage unit was frozen shut after the heavy snow and rain. He generously brought picks and ice choppers and assisted us in freeing the door. We love the service as much as location.

With the incredible amount of snow and then the melt and freeze, our unit was completely frozen over by about 6" of ice. After chopping away with our tools, Craig saw we were in need and jumped in to help with a pickaxe and a heavy duty ice chopper. He went out of his way making sure that our stuff was in good shape and even had a copy of our insurance info (thru them) that we could call if anything was in need of making a claim. Our experience here has been second to none! Thanks to Craig and the rest of the facility management - they are top notch!

Janet was great. Nice place

Stopped to pay my bill for a different property and Jan helped me. She has a very pleasant personality. Great service.

Rented my 2nd unit, Craig was excellent assisting me with both the larger unit and how to manage to my current unit. Great customer focus!

Had a great experience with Craig and Mage!! Super convenient, definitely the best deal around locally - we’ve tried a bunch of different storage places and this was enjoyable, friendly, and they explained everything well without keeping me around too long! Definitely recommend - as I told Craig, “this was actually not horrible!”

Craig was super helpful!

We weren’t sure what to expect when renting a storage unit as it’s our first time. We were greeted straightaway with smiling faces. Craig and Mage were great! Very efficient, quick and courteous.

Great experience from Sarah. Very quick setup and demo of how everything works!

Craig was awesome! Very helpful and easy!

Craig is an absolutely shining example of customer service. In a stressful month, I would not have expected a trip to Public Storage to be the most compassionate experience, but it was. Due to my father undergoing intense chemotherapy, he was not able to come in himself to get our lock replaced and Craig did whatever he could, including having his manager come in off schedule to accommodate us, in order to make sure this was a seamless process. My entire family really appreciates how he went above and beyond to help us during a stressful time. Thank you Craig!

Super helpful and friendly staff. Help made moving a breeze!

Ms. Donna gave us terrible customer service! Very rude and impolite when we were trying to move out. And made a comment about gay people getting married being “not right”. 15/10 never coming back. She was very nice as we were signing up to get us to write a positive review about her and after that she completely changed. Very disappointed.

Craig was outstanding and extremely helpful!!

Great facility and Craig is a great operator.

Great property with great service! Tina, who helped me, was exceptionally knowledgeable and customer service oriented! Got me to my locker and processed me all in about 15 minutes. Truly appreciated the experience!

Easy and fast setup. Had the space I needed and Craig was easy to work with. All documentation went quickly and the whole process including looking at the space took about 10 minutes. Very impressed with the professionalism displayed.

Sara was awesome! And everyone here is so amazing to work with.

Sara was great and not only was eas extremely protective of my confidentiality, she made sure she took the time to show me every aspect of the facilty and my unit itself. We plan on a short stay but mini storages never end up that way, they become an extention of your home and life!

Great storage place!

Fun time in checking in

Kenzie and Craig were very helpful. However, I was told that my homeowner's insurance wouldn't cover my belongings in storage and they require it to be insured. I was pretty sure my policy covered it (most homeowners policies do) bit it was Sunday so couldn't check. They had buy their $11 month policy. I checked on Monday and my homeowner's does cover storage. Call them to get a refund but still waiting.

Donna is great to work with.

Donna was great! Supurb customer service and very personable.

Rented a small unit with McKenzie on Monday. Got home and decided we needed a bigger unit. Called and spoke with someone about the change. Drove back up to EP to pay for the change. Craig and McKenzie were very helpful and friendly. Craig made our unit transfer smooth and without headache. Thanks !

Craig is awesome!

Absolutely excellent! We had a unit booked at another location and they had closed for the day before we arrived. Luckily we happened to be here dropping things off at a company unit. The front desk woman (can’t remember her name) got us a great unit for cheaper than the original place we had! Paperwork took 5 minutes and she was wonderful the entire time. Definitely recommend!

Convenient location with a good selection of unit sizes to meet my needs. Bryan was very helpful in getting my unit rental set up.

Cindy she was amazing

Craig and Brian were extremely helpful/friendly when I checked in, and also very accommodating of my cross country move!

Got me all set up and in a unit promptly. Nice, clean and secure facility.

Craig was awesome!!!! Great customer service!

Frank and Craig were very knowledgeable and helpful! I appreciate the positivity and kindness, keep up the good work! Thanks for your help!

Is there a grace period for your payment?

Craig and Frank did a great job!! You made renting a storage unit actually sort of fun!!

Bryan and Carol were very helpful.

Great customer service

Donna was extremely helpful. She ensured that the process was done with the greatest attention to detail.

Bryan was most helpful getting setup.

Donna gave me an amazing experience!

Clean

Perfect! Thank you!!!

Great staff, especially Janice.

She's the bomb

The manager is great!

Rented cover car storage stall for a year. No complaints. Craig made it super easy to rent the unit, make payments and move-in. Great access daily using keypad code. Website made it easy to manage my account, pay rent online, and setup a move out date. Sharon completed the moveout in person. Just let her know out of unit, and she took care of the rest. Very professional service from all.

Sharon was very accommodating and friendly. We had a good experience at this location!

Management was excellent, always friendly and helpful

Honestly facility is ok but Carol and the dm are horrible apparently if you talk to customer service or corporate office what they tell you doesn't matter Carol apparently thinks that since she runs it she can do whatever she wants regardless of what customer service or corporate office says also gets frustrating when you try to go make a payment nobody is ever there and then they call you at work constantly because payment is late and then tell me I just need to wait from half hour or more for them to get back to office with my three toddlers in the car

office not always open

Easy to get in and out.

Janice is so helpful! I went in today to check out the spaces and prices. Janice delayed her lunch break and voluntarily showed me multiple spaces so that I could compare their sizes and features for my needs. After doing some comparisons online, Public Storage will work best for my situation in all areas including pricing. So convenient and easy! Thanks Public Storage!

Very professional manager, great to work with, knowledgeable from beginning to end👍

Staff is awsome

Janice was very helpful and was thorough through the process. Friendly, and fast. Lots of moving supplies on hand, which she suggested several great options, but I already had it covered.

Great consumer service!!!!

Management gives great Customer service

Management gave me great customer service!!

Receive great customer service from the managers

One of the nicer and more secure storages in the cities. Manager is nice and pretty funny. Stored my business tools over the winter and had no issues with moisture or water like I've had at other companies. Will store here again next winter.

Craig and Janice were very helpful and especially Janice during the transaction. She spent a great deal of time going over everything, including the billing cycle, best door to park by, hours of operation, insurance, etc. The facility is also very clean, convenient and neat. Top notch all the way through.

Staff was amazing! Units were clean and secure! Would recommend to anyone!

We recently moved and to list our house we needed a 5x5 storage option to help with decluttering. The process to rent a storage locker was quick and easy. The location was hard to beat with easy access to highway 5 and 212. We only needed the storage locker for 3 months and when I went to check out, it was also quick and easy. If you are looking for a storage facility, I highly recommend this public storage location due to the friendly staff and great location.

Great and clean space. Friendly staff. Craig was great. Thanks for everything!

Very friendly and helpful staff and the location and units were clean and secure. I'd recommend it to anyone.

Good customer services

Management was extremely helpful , 💯Donna was absolutely wonderful

Craig was helpful and knowledgable about all my questions.

Always friendly and helpful! They carry the boxes to my car.

Love that man!!

Clean storage units

Have had a storage unit here for 6 years and have been very happy. Affordable, clean and safe with friendly staff. Highly recommend.

Great customer service. Will be back again.

I have been a renter here for a long time. Craig is always upbeat and friendly when I come in to pay.

Craig and Helen are the best! This is a,great facility... thanks again!

craig has great customer service. i had some questions about storage for my business and he answered all of them.

Worked with Carol, she was very polite and respectful. She new exactly what she was talking about .

Great and friendly service upon our initial rental to the checkout process, Janice was very patient with all of my questions and made the experience very easy amid the chaos of a move! Customer service on the phone was helpful in first booking the unit. Only needed the space for a month but it was a perfect for us to use in the short-term.

Craig's awesome! I've rented three units with him and he is always pleasant, helpful and knowledgeable!

I really appreciate the customer service I get here I enjoy coming in and talk to Donna and thank you for having such a great property manager

Did they give me very good service I like public storage

Super fair prices and even better customer service. Craig and Tamica were really helpful, nice, informative, and patient. From the beginning to the end of our lease they were there and made the experience more enjoyable. Overall satisfied with my service.

Craig,was great! I was communicating with Craig because I was running a bit late and he stayed after closing time to make sure I had what I needed and understood everything, as this was my first time using a storage unit. Craig was patient with me and communicated to me exactly what was needed.

Easy to work with and clean. Staff did a solid job getting me into a storage unit.

Came in to get some info about storing and craig was very helpful. Had some great advice About storing my stuff.

Alexander was a great help and easy to work with. He explained things very well!

Craig did a fantastic job!!!

Friendly staff, helpful and knowledgeable! Worked with my mom and I to accommodate both our storage needs during a tricky move and major life change! Love the policy of month to month because sometimes you never know how long exactly you'll need to store stuff. Great hours to be able to access the lockers!

Great staff! Leeraya is the best. Friendly and professional. The leasing process was so easy.

I've rented a number of storage units over the years moving and/or needing extra storage space when downsizing. This is the most pleasant experience I've had. Craig was helpful, friendly, and obviously cares about what he's doing ...rare and refreshing. Thanks!

I went online to secure my reservation for a storage unit. When I got to this location on the date of my appointment, Craig informed me that the unit I reserved was not available. Rather than turn me away, Craig asked me how far I was willing to drive to another Public Storage location and proceeded to call around to the closest location that had the unit I needed. Within 5 minutes, Craig had spoken to the manager of the new location and secured the unit that I had originally reserved. My online reservation was transferred to the new location and the unit was available within 24 hours. Thank you Craig for going over and beyond to make sure I got the unit I needed. And the new location was perfect!

Ashley is awesome!

I had great customer service!!!

Worked with Kiaya in getting my unit setup, she is great in helping me out.

Needed a box for shipping, the staff helped me find the exact box I needed Thank You! I will be back

It's a very clean property and you get great customer service.

They were really helpful getting a space quick and easy. I'd recomend.

Craig is awesome! Informative and fast!!

Marguerite was awesome and so helpful!

Craig was great, he helped make the setup and closeout of the unit rental quick and painless. Was able to use PS EP to store all our stuff during a move. Unit was outside but covered which made getting things in and out during the normal march snowstorms easy. We will be back in the future if we have any need for additional storage space.

Marguerite was extremely helpful to me when i came in to make my last payment. Good experience with Public Storage.

Very Helpful staff. Marguerite was great! We've got two units here and anytime we need help they are always willing.

Marguerite and Craig were very helpful!

great service!

Excellent service at public storage would highly recommend !

I STOP IN A ND GOT SO MUCH GOOD INFORMATION THAT FOR NOW ON I will go there

Best to go on-line to reserve and register, first. Prices sometimes are less on-line. Completing the one-line registration makes it easier when checking-in, especially if it's busy. Staff is efficient, knowledgeable, and helpful. Ask for Chuck!

Unsafe Went again today and the gates were all open. The door to the building was wide open again. Keep getting told the lock breaks so they just leave it open. Opened my unit and someone had gine threw everything. All boxes open and tossed all around the unit. Drum set thrown every where. Guns stolen. So much for secure. Evidently Feb 15. Someone wnlent through picking locks and stealing things. They were caught. Asked why we were not notified and its company policy not to let people no about breaches in security. If your in the licked building go check your stuff.

No issues at all with this establishment.

Get help. Easy to do. Thank you.

Donna is outstanding and has been a great help o me time and time again. I love that she is always positive and optimistic. Great people skills

Donna is excellent. professional.

The check-in process was very easy and Marguerite was very friendly and helpful. The most pleasant renting experience I have ever had!

We've rented a lot of storage units over the years during various moves or needing extra storage space. So far this is the most pleasant experience we've had. Craig was helpful, friendly, and obviously cares about what he's doing. We got a good deal on our unit, and found something that will fit our needs perfectly! If you're looking for storage, you should definitely check them out.

Quick and through. Explained everything.

This storage facility met out needs. The service was great and the staff was helpful.

Craig was very friendly and was very concerned that we have everything we need and are happy with our unit

Very helpful Craig had lots of info and was very clear

The entire staff was great to work with. We researched a number of places online including other Public Storage sites. This one was the most economical but also offered great service. We reserved a unit online and got a phone call from Craig within 30 minutes to confirm! The entire staff was helpful, efficient and friendly. Craig has been awesome to deal with, responding to questions thoroughly. Given I live in a different state than the storage unit, it's nice to know my things are in good hands. The unit itself was clean, indoors, climate controlled and felt very secure. Thank you!

Been doing business with for 10+ years. Management team always polite and friendly. Simply a pleasure to deal with.

Craig was awesome!! Great website too! Excellent experience.

Very professional. Quick and simple explanations.

Good job Craig and Tatianna!

Craig was very helpful! He was interested and comitted to getting me the best storage for my money! He was fantastic!

So far, a fantastic experience. The set up was quick and easy, and the property staff did an excellent job of explaining the services and lease details. Craig (the Property Manager) is the man!

Craig was awesome to work with. I searched facilities online and found Public Storage to be the best deal. I reserved a space online and Craig called me to follow up about an hour later. I dropped by the facility later that day and within 20 minutes Craig had me signed up and ready to move in. Unbelievably easy!

Ashley and Craig were fantastic at the Eden Prairie Public Storage location! My experience with them and the location was outstanding. They were wonderful to work with and made my move so much easier being a safe friendly place to store my things. Thanks Guys!

I first used the Eden Prairie Public Storage as a place to purchase boxes for a local move a few years ago. They were very helpful in helping me choose just the type of boxes, etc. we needed. This last summer we needed to buy a significant number of boxes/packing materials for a long distance move. Again, the helpful staff was there to help me. The best part came when I had to call them from another state a few weeks later to rent storage space back in Eden Prairie. Soon we will be needing to upgrade our current storage space. I know Craig and the staff will be there, again, to work with us. Thanks so much, Eden Prairie Public Storage!

I thought I would need a climate controlled storage space moving into a small town home from our larger house. As it turned out I did not. Working with Craig and Dan Peterson, Craig's manager, they gave me a full refund for the space. They didn't have to do that, but they did. This is truly service that deserves a positive comment. I will certainly recommend this Public Storage to my friends and will certainly use them if I need in the future. Wonderful customer service!

Craig and Sheela made an "move to MN" moving experience seamless. They had quick response to web inquiries, accommodated my schedule, and even allowed us to switch units to a larger one when we filled it unexpectedly. I would highly recommend using this facility.