Went to the wrong location in Excesior. Didn't know the lock would be in the unit. Entry code didnt work at first. Got stuck in the snow piled in front of the unit door. Next time I'll bring a sheval. All good!
Easy and affordable storage option. Offer $1 first month rent when ordering online. Do not have an employee on site, but after calling, someone did meet me out there to show me the space before renting.
I ran into Luna when arriving to access my unit. She was very friendly and inquired if I was satisfied and if she could help me in any way. I appreciate her customer-focysed attitude.
Have had a very good experience at the Excelsior location. Easy checkin and clean facilities. Luna was friendly and helpful!
Luna has been very helpful getting my keys and supporting me when I have questions. This is a huge place and she is always helpful. Thanks Luna
Great space. I accidentally rented an incorrect unit and the property manager, Chris was incredibly helpful in resolving the issue and finding a more appropriate space for me.
Great location for my storage needs! Ashley was a great help and made sure we had everything we needed! A+
Ashley was very helpful on getting me the perfect storage unit, for my things. She was making sure that my friends and I were good, when moving my things. She also help me download the public storage app. She told me to call anytime if I had any issues, also very nice and clean place.
Thank you!!
Excellent service. Thank you Scott! An actual person answered the phone, called me back, met me on site. Back to the future!
Scott was very helpful. Great service!
Michelle was amazing. She was so knowledgeable throughout the entire process. I will definitely be recommending this public storage facility within my network.
Michelle was excellent! She went above and beyond explaining the storage information and handling my account transfer. She followed up with me to make sure everything was taken care of.
Great customer service from Michelle and Nicole
Michelle was very helpful and patient…I’m older😊.
Very easy, & fast to get a storage space!! I used there app & I was good to go! Very easy! Would recommend to anybody!
Staff is very helpful & friendly as well!
I can not express how thorough and helpful Michelle is. Excellent service!!!
Michelle was really helpful when I needed someone to show me where the storage was and she was really nice and helpful when I left my vending machine outside.
Good customer service from Michelle 😊
Michelle shows a great deal of dedication and commitment to Public Storage! Without her, I wouldn’t be able to understand what to do to move in and vacate it. Awesome experience with Michelle and Mark, too. Thanks!!
Michelle was great !! Wonderful service !
Michelle has been excellent to work with! We love the connivence of the storage unit.
Michelle knows her stuff and walked me thru the checkin, apps, billing, and more. Great service!
Michelle shows a great deal of dedication and commitment to Public Storage I look forward to working with Michelle again
very helpful. michelle and scott were awesome. Needed a last minute change in space and took care of it immediately. Very helpful with everything
Michelle was amazing and helped me a lot!! Very nice and respectful
I received some of the kindest and most patient customer service from Michelle at Excelsior office. Highly recommend the facility is clean and well managed and people is extremely well trained and nice.
Michelle is so informative and helpful!
Michelle gave great and informative service. Will recommend working with her to anyone needing storage.
Your team was exceptional- friendly, knowledgeable, patient and helped me set up a 10x10 unit in prompt fashion.
Michelle was wonderful! Very easy process and excellent customer service.
Great service from Michele and her crew!
Michelle is awesome. Helped me with my Minnetonka Tempe and Excelsior storage units. She also helped me to gain access to the Public Storage app. After three years of help from others, Michelle was the one that was successful.
Michelle was awesome! Friendly fast and informative. Thank you for making this so easy.
Michelle has been so wonderful. She has answered all of our questions and extremely helpful. I highly recommend this location.
Michelle is awesome, great customer service.
Michelle was fabulous! Excellent customer service, super knowledgeable. Highly recommend.
Michelle was a superstar when it comes to her outstanding professionalism. I highly recommend her!!!
Thank You Michelle!!
Michelle is very professional & knowledgeable. She cover in detail all I needed to make a decision to so with Public Storage. Michelle is a great asset for you!
Great customer service, Michelle was great
Great service from Michelle.
Wonderful facility and great staff. Michelle was extremely helpful and professional!
Michelle is extremely helpful
I am impressed by friendliness and easiness from Michelle🙂
Michelle is the best!!! We love public storage! We will use them again!!
Michelle was very patient and helpful and very clear with all the instructions when it came to the storage unit. Also had very positive attitude!
I have been impressed with the excellent customer service, response time and mostly, the authentic kindness shown by the manager Michele at the Public Storage in Excelsior. She has gone above and beyond. Honestly, they are lucky to have her. I have used this Public Storage for several years now during moves out of state and back again, through Covid and winters. I am amazed Michele is always so steady, professional and loyal. Thank you Michele.