The whole crew is great. I love them. Return the shovel. Thanks. Have a great Day
Great service at public storage from Sam today at Eden Prairie Public Storage!!! I’m driving a rental car today because my car is in the shop. I stopped at Public storage to check on some things at my unit and realized I didn’t have my gate entry code with me, as it’s in my car car! Sam showed me how to send a text to Public Storage from my cell phone which then sends you a return text with your gate code info and hours of operation for the facility. I didn’t realize this feature existed and this would be extremely helpful especially if it were after hours and no one in the office and you forgot or didn’t have access to your gate code!
Craig and Charlie at the Eden Prairie Public Storage are absolutely top-notch! From the moment I walked in, they were professional, friendly, and incredibly helpful. They took the time to explain all my options, made the entire process smooth and stress-free, and genuinely went above and beyond with their customer service. The facility is clean, secure, and well-managed, but Craig and Charlie are what truly made the experience exceptional. I highly recommend this location and these two if you’re looking for great service and peace of mind!
Luna was very helpful and excellent to work with
Awesome customer service! Tom was attentive and listened to our needs and was vey through! Keep up the great work!
Cringe and Charlie are the best! Awesome and thorough
Tom was amazing. I came in with an erental and it had assigned me a non climate controlled unit despite picking a climate controlled one. He helped me get the right unit. even though it was almost time for him to go. I appreciate Tom! He’s super helpful.
Craig was extremely helpful and knowledgeable, if you’re going to use a storage facility, use Public Storage.
Craig was great. Highly recommend this location for storage!
Craig was very helpful. Made the whole transaction extremely easy!
Luna & Craig did a fantastic job!!!
Ashley and Craig were amazing! They helped me out with my storage unit and made the whole process super easy. Both were friendly, professional, and went above and beyond to make sure everything was taken care of. Highly recommend this location!
Convenient location. Easy in and out. Clean storage lockers. Could use more light but bring a flashlight helps. Loved the app on the phone, wireless entry through the security gate.
Kae was wonderful and went out of her way to help me. That kind of service is always appreciated.
Creg, Kae, Ashley were excellent help!
Craig was very helpful with my move in process and answered all my questions and fixed anything that needed to be fixed VERY quick! Thank you!
Chris helped me get my new unit and made it sooo easy… thanks guys!!!
Craig AGAIN….helped me when my rent went up! Thanks again!
Have had a great experience renting from this great location for a long time. Friendly & very helpful staff especially Craig and Tom. Clean facility with great security. Act fast so you don't loose renting a unit they go fast!
Updating my post from a few years back with another excellent experience with Public Storage. This time Tom helped me look at rental options to fit my storage needs. Again, I’m appreciative of the quick response, thorough help and clear information that helped me make a decision!
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Excellent experience! Colby went above and beyond to help me work through my rental situation. Her readiness to take the time to provide answers/options to figure out a solution made my day! I’m very appreciative of her top notch communication and customer service. Thank you again, Colby!
Friendly and helpful. Nice temp controlled units!
Craig was great! Super knowledgeable and personable.
Craig was very helpful! Appreciate hi time!
Tom, at Public Storage off of Eden Prairie Road, called me today. The last time I was in my storage unit, I didn’t lock it correctly. Thank you Tom for checking all the units and noticing mine was unlocked. I went there, locked it correctly, and all is good! I appreciate it!!
Super handy and great service! Thank you Craig!
Stony was great! So helpful & patient with all our questions and concerns.
Chris and Tom were great helpers on making my move smooth. They got me out of on unit and into bigger one. Very friendly guys!! Thank you
Tom was professional, friendly, and very helpful in explaining the rental options and answering all my questions. The office was clean and organized, and the whole process was smooth and efficient. Highly recommend if you’re looking for reliable storage with excellent customer service!
Chris was amazingly helpful and professional. Kind and accommodating. Highly recommend!!
I had an excellent experience at Public Storage. Craig in the office was incredibly helpful and friendly. Highly recommend their service!
Previous tenant at this location Rsesident Property Manager Craig, provides excellent service and keeps property very clean. He's even called me back before when he saw he my missed call and I didn't even leave a voicemail - that's going above and beyond!!
Good service and staff was very helpful.
Personal. Good listen on needs for the space
Craig and Coral were great
Very nice & clean storage site; very helpful individuals.
Craig and the rest of the staff are always very thorough and friendly. We have rented several storage units at this location for many years and have always had a great experience working with them.
Craig is freakn phenomenal i really appreciate this guys attitude and how informational he is he help me big time with my move.
Craig is extremely helpful and got me into the space I needed quickly and easily. Highly recommended!
Tom was absolutely amazing in assisting us find the right storage unit. He was very helpful with the process and would recommend Tom anytime you stop by public storage.
Craig and John helped rent my storage space. Very knowledgeable, professional, and personable, these two guys. We had a unique situation and the ability to make it happen is to Craig and John's credit.
Craig is very friendly and helpful. Thanks!
Craig provided great service!! Highly recommended.
For the entire time we rented space from Public Storage we never worried about theft or damage to our items due to weather conditions or climate change. Stony, the property manager, always provided excellent service. Answered all our inquiries promptly and handled all situations with tack and courtesy. I highly recommend Public Storage as a facility to safe guard whatever it is you need stored.
Craig was very professional, personable, and knowledgeable!! He answered all of my questions, and made me feel at ease with the process. He even went above and beyond to find me a space that would fit my needs at a different location. He’s a great asset and he’s the BOMB!!!
Staff was great, helpful and informative. Very clean and secure place
Nice facilities great staff
Need storage for a move. Quick sign up online. Storage unit was ideally located within the complex. Easy in and out. Felt secure.
Great customer service as well amicable welcome back. Fun to talk & made my day
Rented a space here for over a year. Great experience all around! Personnel. In particular, Craig, treated us right and we always found someone available when needed. But rarely needed anyone because the setup is really self-sufficient. Everything we needed, including good lighting everywhere!!!
Will use this place again if the need arises.
Craig and Amanda were very helpful.
Stony was a HUGE help for me!!!
Much appreciated!!!
John is amazing & helpful!!
Rented at EP Minnesota to store a car for winter. 1 week before end of term i started my car so I knew I would be able to get out before end of month. Sure enough, car didn't start one week later! Craig the on site guy helped me navigate my situation and was super reasonable with me. I will absolutely rent here again.
Craig was very helpful & welcoming!
Craig did an amazing job explaining and I'm looking forward to the experience with public storage.
This location is AWESOME! Craig went above and beyond to help me with NY needs and a transfer to another unit to save money!!!! Top notch service!
I really like working with Craig. He so nice and so friendly. He is a credit to your company.
Craig is absolutely the best at custom service and made getting an additional unit painless and easy. Only took me about 5 minutes. Very pleasant and professional with a great demeanor. Highly recommend this location!! Couldn’t be happier. Thanks Craig!
Craig@publicstorage was great and very helpful. I had a great experience during my move and this was a very easy way to help with the move.
Dan was phenomenal in his customer service skills. 👏
Very friendly staff. Grounds are clean.
Stony is a great employee! Has helped me twice and always with a smile!
They’re just great here! Super place to store your stuff. And they call you if you forget to pay!
Great service, easy access, clean grounds.
The process to pick out a storage space was seemless.
Just wanted to say Dan was a BIG HELP to me as I was trying to figure out the best way to get started and then ramp up to store what will be an entire household worth of stuff. Dan answered all my questions and offered some excellent advice given his experience. Bravo, Dan & Eden Prairie Public Storage...Thank You!!
Dan and Craig were so awesome we I visited
Dan had excellent customer service.
Awesome experience signing up! Bill was awesome to work with!
I am in the process of moving states, so I am honestly stressed and overwhelmed. I came to this location and met with a rep name Jessica! Who provided A1 customer service! Quick! knowledgeable , and professional! Great asset to the company for sure.
They were the nicest people i have dealt with..and I have been l looking for storage.