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Address

14250 W Burnsville Parkway
Burnsville, MN 55306
  • Rent and pay for your space online – today.

  • Move in during gate access hours.

Phone

952-232-1978

952-232-1978

800-688-8057

800-688-8057

Move-In & Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Boat Storage
  • Car Storage
  • RV Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Phone

952-232-1978

952-232-1978

800-688-8057

800-688-8057

Move-In & Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Boat Storage
  • Car Storage
  • RV Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    5'x5'
    Online only price
    $ 29/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 29/mo $38
    Online only price
    $1 first month rent

    No Obligation

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    5'x5'
    Online only price
    $ 39/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 39/mo $51
    Online only price
    $1 first month rent

    No Obligation

  • New

    Public Storage eRental Online Payment & Contract So You Can Limit Your Contact 
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    Public Storage App Promo Use YOUR PHONEto Open Gates Doors & Elevators
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    5'x10'
    Online only price
    $ 45/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 45/mo $59
    Online only price
    S A L E
    $1 first month rent

    No Obligation

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    12'x30'
    Online only price
    $ 87/mo
    Online only price
    $1 first month rent
    Parking 12'x30'
    • Uncovered parking
    $ 87/mo $116
    Online only price
    $1 first month rent

    No Obligation

    Vehicle Parking Only But we've got storage unit for everything else!
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    10'x10'
    Online only price
    $ 98/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 98/mo $131
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 103/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Inside unit
    • 1st Floor
    $ 103/mo $137
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 125/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 125/mo $166
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 132/mo
    Online only price
    $1 first month rent
    Large 10'x20'
    • Climate Controlled
    • Upstairs/elevator
    $ 132/mo $176
    Online only price
    S A L E
    $1 first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 166/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Climate Controlled
    • Reduced height
    • Upstairs/elevator
    $ 166/mo $222
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 170/mo
    Online only price
    $1 first month rent
    Large 10'x20'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 170/mo $227
    Online only price
    S A L E
    $1 first month rent

    No Obligation

  • Save Impression

    10'x25'
    Online only price
    $ 173/mo
    Online only price
    2nd Month Free
    Large 10'x25'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 173/mo $231
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 174/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 174/mo $232
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    15'x15'
    Online only price
    $ 239/mo
    Online only price
    $1 first month rent
    Large 15'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 239/mo $319
    Online only price
    $1 first month rent

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Burnsville Storage Units Near Route 13 and I-35

Find Burnsville storage units near Route 13 and I-35 for a convenient storage solution in the Twin Cities suburbs.
Store your stuff in the shadow of lovely Sunset Pond and get organized once and for all! Stash sports equipment like skates and hockey gear, bulky winter coats, and small tools in one of our handy 5x5 storage units and commit to keeping your car trunk clean.
Get your home organized from basement to attic with a 10x10 storage unit, perfect for larger items like couches, dining sets, and dressers, as well as appliances like fridges and air conditioners.
For large projects like moves and home renovations, our 10x20 storage units can give you the temporary or long-term storage you need to get the job done.
When you're finished storing, you're just a short drive away from Minneapolis and St Paul, where you can enjoy the Science Center of Minnesota and Fort Snelling State Park, or take advantage of your newfound space and spend the day shopping at the Mall of America.
Enjoy an indoor climate controlled storage unit, or book an outdoor storage unit to drive up to your unit. No matter what you choose, use our eRental program to book a contactless move-in today.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 389)

November 10, 2023
Google Public Storage Warehouse33 K
Excellent staff!
October 21, 2023
Google Public Storage Sergey
Pros: - Clean Units - Good location in central Burnsville - Staff can be reached during operating hours - Nice mobile app Cons: - Needs medium and large carts. Only 2 isn't enough during busy hours.
September 22, 2023
Google Public Storage Kathryn Ranfranz
Extremely helpful and clearly went out of their way to help out.
August 26, 2023
Google Public Storage Andrew E
Kenny was very helpful and made the rental experience easy.
August 26, 2023
Google Public Storage Keke Ohara
August 6, 2023
Google Public Storage Sai Friend
July 2, 2023
Google Public Storage Elizabeth Ravet
Very clean units. The rental process is very easy and our unit was ready to go for us within 24 hours. Gaining access to the building is easy using the app, though sometimes the remote access chooses not to work. Not a big deal - you can always enter using your access code. I wish I could give 5 stars, but they only have two carts for people to use. If one (or both) goes missing you are in big trouble if you need to move things up to the second floor. This has happened on multiple occasions which has been frustrating. Seems like there should be more than just two.
June 21, 2023
Google Public Storage Maliak Dixon
May 30, 2023
Google Public Storage Sean Sexton
Managed decently, but prices are constantly going up, once you have a unit. They end up higher than other places, or what you'd pay getting a new unit. [Edit] Manager of one of my units called today and canceled my rate increase for 6 mos, for my two units. This was a considerate thing to do and likely brings the rent closer to market rates for an equivalent size unit.
May 17, 2023
Google Public Storage Erica Beebe
May 3, 2023
Google Public Storage Tom Durda
Lacey is incredible! She called me...she set me up...she showed me different spaces to choose and even helped me set up my gate entrance app on my cell! She is fantastic!!!!!
April 28, 2023
Google Public Storage Faith Girma Lee
March 27, 2023
Google Public Storage Charlie Davis
We've been utilizing the parking storage at this location for over 20 years. We've had excellent managers (since then), and our current manager Lacey hands down has been the best. She's customer service oriented, thoughtful and professional.There's no need to shop around when you're in need of a storage space if a respectful relationship and professionalism is your premier reason for renting a unit at this location.
March 10, 2023
Google Public Storage Lamont Jacobs
February 24, 2023
Google Public Storage Arfon Janetkhan
I was in a tight spot to get into my storage and needed urgent access and Lacey was able to help me out quickly and efficiently! She was so helpful I am very grateful for her flexibility! Thanks again Lacey
February 22, 2023
Google Public Storage Morgan
After unexpectedly losing my housing stability, I was relieved to find an affordable unit that would be the right size to store all of my things, including a lot of art supplies, until I was back on my feet. A year later, I moved and was able to begin removing things from the unit, including these art supplies. They advertise these units as "climate-controlled", but when I walked into my unit it was like walking into a meat locker. All of my tubes of acrylic paint were ruined by the freezing temperatures. My art is my livelihood, and with the moving expenses I just went through I cannot afford to replace these paints. I can't believe a unit advertised as climate-controlled would allow the belongings of people to freeze in the Minnesotan winter.
January 15, 2023
Google Public Storage Jami Morris
December 24, 2022
Google Public Storage Murphy B
The on-site manager, Lacey, is very helpful and resourceful. I’ve always had a very pleasant experience at this location. Thank you very much, Lacey!
October 12, 2022
Google Public Storage R ZC
Horrible service, got a chair stolen they did nothing about it even with insurance. Tried to call Lacey never picked up. Don’t come here
September 15, 2022
Google Public Storage Laurie Boeser
Friendly and informative. Have used this location in the past so returning due to great experience.
August 10, 2022
Google Public Storage Manuel Barczak
July 5, 2022
Google Public Storage Carrie Partridge
So I vacated my storage unit & gave notification via the Public Storage app & i also talked to management on June 25th/June 26th. However, they did not get around to actually vacating me out of the system. So I called back & spoke again with someone who eventually vacated me in their system on July 4th. Its a total scam so they can send me a bill for another month of $131. Because I'm there and I wasn't vacated until July 4th. It's a good thing I took pictures of my vacated unit on June 25th and screenshots for these crooks. Horrible business ethics I do not recommend trusting anyone working @this facility.
May 31, 2022
Google Public Storage A. Mallory
Above & beyond!!! Lacey is absolutely amazing. Very seamless process, she's great!! I wouldn't trust my boat anywhere else! Thank you, Lacey!!
May 12, 2022
Google Public Storage Brandon W
May 7, 2022
Google Public Storage Robert Farias
April 28, 2022
Google Public Storage Katelyn Hopper
April 27, 2022
Google Public Storage Nichole Mahle
The customer service is great validated my needs and made me an apt on the spot no waiting for a unit
April 16, 2022
Google Public Storage Alyssa Johnson
April 1, 2022
Google Public Storage Jesus Bernardo
Lacey was great, the space was safe, secure, and clean. Highly recommend
March 22, 2022
Google Public Storage jasilyn harris
March 9, 2022
Google Public Storage Abdimahad Hassan
February 15, 2022
Google Public Storage Judith Kunze
Been there for awhile. Sadly to say the prices keep going up without notice. Im packing to move 🤔
February 3, 2022
Google Public Storage Elizabeth Mendoza
January 29, 2022
Google Public Storage Sandra Griffey
What storage company does not have a garbage dumpster for their customers to dispose of things in? This storage is the only one I've ever had that didn't have a trash for the customers.
January 20, 2022
Google Public Storage Bill Anderson
I really appreciated the good costumer, I was helped by a young lady named lacey harris
January 12, 2022
Google Public Storage Kevin Harris
Always clean and quiet!
December 26, 2021
Google Public Storage Tom McCurry
Andrew was incredible. He made everything so easy
December 7, 2021
Google Public Storage Jason Bale
November 12, 2021
Google Public Storage Charles Allen
Andrew did a great job explaining my options.
October 10, 2021
Google Public Storage Dan Germscheid
September 4, 2021
Google Public Storage Jazzy Hurkman
Andrew was very helpful with finding my storage unit and getting it set up. It’s a very secure and I feel very comfortable leaving my things there
August 17, 2021
Google Public Storage Kay Nelson
Andrew was awesome, efficient and fully prepared as well as respectful and friendly! Glad I'm here!
August 15, 2021
Google Public Storage Keshea Pegross
July 29, 2021
Google Public Storage Barbara Brick
I worked with Alex at this facility and he was so helpful! I rented the first unit but was unsure if I needed a second and at the last minute I found out I did need the second unit and Alex went above and beyond to make sure I got the second unit before he left for the day. He saved me stress, more money, and made sure I had a safe clean place to store my items. Thanks Alex!!
July 13, 2021
Public Storage Fred Berg
Do you have a heated space for a 2014 Mustang convertible? If so, cost?
July 10, 2021
Google Public Storage Luis
Great customer service. Alex is awesome!
July 1, 2021
Google Public Storage Paul Matthews
Great location for storage. Convenient, accessible, and secure. The manager Alex is awesome to work with and is all about creating a great experience for all customers.
July 1, 2021
Google Public Storage Nicholas Christensen
Absolutely amazing. Clean welcoming environment, very affordable. The staff are amazing especially Alex. He is one of if not the best I’ve ever worked with at Public Storage. I would highly recommend this location specifically. #loveit #publicstorage
June 30, 2021
Google Public Storage Gabriel Flaum
I rented this 15x25 unit on the top floor and unfortunately I was not satisfied with it because of the lighting and I needed a unit with better light coming in. I vacated the next day because of this. Usually PS does not give refunds, but Alex provided me a full refund because he understood my situation. I am very grateful.
June 4, 2021
Google Public Storage Rick Klingberg
Alex has always taken the best care of the facility and his clients, he has a great attitude and care for his clients as well as great work ethics. I would never hesitate to recommend him or the facility.
May 18, 2021
Google Public Storage Brooke Pauley-Bobinsky
This location is awesome. Alex is very friendly and knowledgeable and made the whole process extremely easy! I would definitely recommend this location for your storage unit needs!
May 11, 2021
Google Public Storage Heather LeGrand
This place is very clean and safe and also very helpful. I had an airbud fall under someone’s else’s storage door and Alex at the front desk is so great. And thank you to the other customer who came in to retrieve it for me. All around great experience.
May 6, 2021
Google Public Storage Eva Marie
We have been renting a storage unit at this location for over 3 years. I never write reviews but Alex is so deserving that I must. Alex is incredibly professional and polite. And the storage facility is always spotless. I actually enjoy going there to drop things off, knowing that it is secure and clean.
April 17, 2021
Google Public Storage Justyn Hardwick
Alex did a great job and getting me started at a public storage in Burnsville appreciate his kindness and his professionalism thank you very much Alex
April 15, 2021
Google Public Storage Vendetta Ikpe
Alex did outstanding job today.He deserves a raise and paid vacation time.Yours Truly Vincent Lee
April 13, 2021
Google Public Storage Tara Harris
My family and I have had storage in Boston, Sarasota florida, Brooklyn New York, Richmond, VA, Milwaukee WI and San Diego CA. MANY companies! MANY experiences! ...AND Alex and the three managers I have worked with in THIS location since 2007, Have been the very very best, on all levels. You name the storage situation, we have faced it. Many many horror stories in all those states. But Alex has physically lived in his apartment ON this property for many years and takes great great pride in the outstanding work he has done: 1. Top quality customer service 2. Excellent well trained staff 3. Immaculate always — hallways, driveways, rest rooms, office, drive up corridors year round! 4. NO security problems! 5. Excellent billing system. No problems ever. Alex is also a hard working, HONEST, decent, fair human being as well. He has been a true joy to work with ALL these years. We now have three 30 foot deep X 13 ft high units, and plan to continue to stay here.
March 20, 2021
Google Public Storage Wendy Osterberg
Janice was awesome to work with. If your need to store something this is the place to go.
March 15, 2021
Google Public Storage Dayna Railton
Great facility, I’ve been a long time customer. The office is always more than helpful which I’m certain comes from the exemplary leadership of Alex, great customer service!
March 9, 2021
Google Public Storage Anna Nguyen
This Public Storage would not be what it is without its property manager, Alex. Alex is kind, professional, yet personable. He has helped me and my family numerous times throughout the years of renting a storage unit here. I really cannot say enough great words about Alex. He was always timely with helping me and always went above and beyond whenever servicing others. His customer service is exceptional and is the reason I continue to recommend this specific public storage to others. Thank you Alex for all your help!
February 18, 2021
Google Public Storage Ali mohamed
Alex was very outstanding.. helped with all the the items I needed for the storage.. just outstanding customer service.. definitely will be recommending family members to this location because of Alex ...
February 18, 2021
Google Public Storage thesevenneedles
This is my first time renting a Storage locker and im lucky I found this one! The manager Alex helped me understand every detail and answered all my questions. 10/10
February 9, 2021
Google Public Storage Jasmine Lamb
amazing service from alex
January 20, 2021
Google Public Storage john peterson
Janice was very helpful!
January 17, 2021
Google Public Storage Nicole Knudson
Alex was the best. I hadn't visited my storage unit in 3 years. I couldn't find my key and he helped me with the paperwork to get my key replaced. Once that was done, I found my key in my purse! Alex laughed it off, was very pleasant, and it didn't bother him at all that I just wasted the past 30 minutes of his time. Thanks Alex, for not being annoyed with me and being the most helpful! I highly recommend this location, pleasant employees and very clean.
January 5, 2021
Google Public Storage Yessi Ortiz
Alex showed my everything! Positive attitude is appreciated, highly recommended
January 3, 2021
Google Public Storage Linda Eilen
We are so happy with our storage unit. Janice was incredibly helpful. She found us the perfect unit for our needs and at a better price than we could find on our own.
January 1, 2021
Google Public Storage Joelle Moe
December 20, 2020
Google Public Storage KyAnn Anderson
I've been storing things at Public Storage - Burnsville for many years, but visit my space very rarely, as I live out of town. After losing my key and needing to gain access this holiday, Alex was incredibly helpful in guiding me through the process and connecting me to a locksmith to get to my unit. Even during these Covid-19 times, he went above and beyond to make sure I got what I needed and was very capable and pleasant to deal with. Highly recommend, thanks Alex!
December 18, 2020
Google Public Storage Jon Buyck
After leasing my third parking and storage locker from Alex over the past several years I have to give a five star rating to both Alex and this Burnsville Public Storage facility. Alex has worked out a solution to every special request and has kept me informed with exceptional followup on every detail.
December 17, 2020
Google Public Storage Kyle Stevens
We were very happy with the location and the service we received at this storage from Alex. We were only here for a short time as it was temporary, but I would recommend this to others.
December 16, 2020
Google Public Storage Unfiltered With Adebuea
My visit went very smooth . Alex made everything easy and understandable . Very professional. Will definitely recommend this location to anyone looking to rent a public storage . 👍🏾
December 7, 2020
Google Public Storage Sandy Taylor
Alex saved my day, secured great unit, fabulous follow thru, he checked all over for the best unit and kept me posted, fast, easy, nice, great customer service and follow thru, my hero on short botic. It has been 2 years with Public Storage and I just moved out. Very pleasant experience, place was always clean, carts were always available both Alex and Janice were always friendly and nice when I had questions and when I moved out. Great experience, highly recommend using Public Storage, over 2 years safe, clean, easy location to store my parents house items
November 12, 2020
Google Public Storage Sackda Dejvongsa
Great storage place
November 12, 2020
Google Public Storage Daniel Peters [Property Management]
I had a pleasant experience throughout my use of storage at Public Storage. Alex, the property manager was a pleasure to work with too. The property is well kept with staff on site. The location is secured inside and out. This was a big deal for me. My storage needs were specifically outside storage. If and when the time comes for the need of extra storage. I would definitely be a return customer. Thanks again Alex.
November 6, 2020
Google Public Storage Seth Andrews
Great place, supportive and polite employees. Thanks, Alex
October 26, 2020
Google Public Storage Heidi Metz
October 3, 2020
Google Public Storage Jada CN
Alex returned my call within 10 minutes which I highly appreciated. I used to work at ps a few years back & policies have been changing before I left so I called to verify there is NO PRORATE. you must move out at the end of the month to not be charged the full month's rent. Hopefully this review can help save some people the $ and stress when they vacate ON TIME (:
October 2, 2020
Google Public Storage Dou Potter
Alex did a very professional job was very thorough. It did not take very long to sign in and do the contract at all. He was very personable as well. Very nice transaction from my side. Thank you very much.
October 1, 2020
Google Public Storage Josie Nielsen
Rented space for 4 years from this location, Alex was always friendly and willing to help! Highly recommend this location to anyone looking to rent storage space! 🌟🌟🌟🌟🌟
September 30, 2020
Google Public Storage Nathan Rein
September 16, 2020
Google Public Storage Will N
Alex and Deb are great to work with.....trouble free storage
September 15, 2020
Google Public Storage Fatima Yusuf
Alex and Janice are awesome!!! They were both very professional and answered all my questions making my storage rental transaction stress free and smooth. They both went above and beyond to accommodate my need for a bigger space. Thank you so much!!!
September 12, 2020
Google Public Storage ABUBAKAR BOOKSTORE
Alex did good job and help me kindly thank you Alex
September 4, 2020
Google Public Storage DeborahK Cheney
I recently worked with both Tim and Alexander in the Burnsville Public Storage location and they were very helpful. As a long-time renter, it means a great deal to me to have the support of the onsite staff.
August 31, 2020
Google Public Storage Laura W
good people, friendly, helpful. My only issue is that the website mentions a military discount that they don't actually offer.
August 26, 2020
Google Public Storage Jessica Sauck
Fast service. Clean facility. Easy access to units.
August 26, 2020
Google Public Storage Tyler Buffie
Alex was great to work with and explained everything very clearly!
August 25, 2020
Google Public Storage Mark Scheffert
August 2020 Alex consistently does a great job of taking care of the customer. I have been a customer for about 12 years and plan on staying there. It is a great location. Great location clean and convenient. Alex does a great job taking care of what you need.
August 22, 2020
Google Public Storage waleed Don
Thanks for the great customer service Alex. This is the location if you want to store anything. Great customer service and clean environment!!!
August 20, 2020
Google Public Storage David Lenne
Alex was wonderful and informative. Thank you very much
August 20, 2020
Google Public Storage Gerry Alland
Alex, is a Great Manager his customer service is subperb! Thank you Alex for your service..Appreciate you again working hard, to get my account taken care of, again really appreciate that.
August 18, 2020
Google Public Storage Leyla Arias
Alexander was so helpful and very friendly. Thank you for the customer satisfaction!!:
July 28, 2020
Google Public Storage Kendall Stevens
Alex was amazing at Public Storage. Extremely friendly, efficient, and helpful! Highly recommend this location!
July 26, 2020
Google Public Storage Tom Grund
July 18, 2020
Google Public Storage Lester Dowdell
Alex is a Great person to work with.
July 9, 2020
Google Public Storage Josh Dolney
Have had a storage unit here for a little over a year now and has been a very good facility to use for your storage needs, Alex was extremely helpful when I was downsizing units and got me the best deal possible would definitely recommend them to anyone needing a storage unit.
July 7, 2020
Google Public Storage Mary Halverson
June 11, 2020
Google Public Storage Super Truck
It was good to be here and it was great and I had fun and alex was great.
June 9, 2020
Google Public Storage Debra Randa
We have used this Public Storage location for several years and are so happy that we chose this location. It's always well-maintained, and Alex offers great customer service. He has helped us move from a larger space to a smaller space as we reduced our storage needs, and has always been friendly and more than helpful.
June 9, 2020
Google Public Storage Karen Lynn
We have had a storage unit for the past 8 months. Alex has been so incredibly friendly and helpful. He has been a huge help getting us into a larger unit when we needed it and he helped us time it so we weren't spending double. He's also been extremely helpful with our packing needs - offering suggestions on what to buy for packing without over buying extra boxes and supplies we didn't actually need.
June 9, 2020
Google Public Storage Scott Schreier
Alex is so easy to work with! He made helpful suggestions so we weren't spending extra money on moving supplies we didn't need. He is always so polite and respectful. We never feel rushed when we are in the office asking questions and he goes that extra mile to make sure we have everything we need.
May 30, 2020
Google Public Storage Valeria Sentillo
Alex's customer service was extraordinary! Explained everything in detail.
April 26, 2020
Google Public Storage lol lol
March 14, 2020
Google Public Storage roger johannsen
Alex did a great job getting us set up for our summer storage spot. Would absolutely use again.
March 13, 2020
Google Public Storage Sonny Morning
Spend place to store your stuff.
March 12, 2020
Google Public Storage Milgo Ali
Alex was very good and helpful so I highly recommended to everyone to check him out! Very good costumer service 👍🏽
March 5, 2020
Google Public Storage Irving Romero
Very helpful.and outstanding service Mr.Alexander has provided .
March 3, 2020
Google Public Storage Ron Larsen
Alex is awesome!!
March 1, 2020
Google Public Storage Minnie Winfrey
the staff were super friendly!
February 27, 2020
Google Public Storage Olayinka Adebanjo
Nice experience with Alex and Dean they were so helpful. Awesome guys!!!
February 18, 2020
Google Public Storage James Hoffman
Very informative polite and patient with me.
February 11, 2020
Google Public Storage Bernice Berry
Alex and Amanda gave great service to me, perfect space for exactly on what need! Definitely recommend this place!
February 7, 2020
Google Public Storage Kevin
Alex was extremely helpful and made the whole experience very easy. Pleased with the facility and good value for the unit size.
February 6, 2020
Google Public Storage Tom Wallace
Alex did a great job. Very happy.
February 6, 2020
Google Public Storage JG Fongv
Alex and Amanda gave great service parkway public storage is the best☺️
January 29, 2020
Google Public Storage long live ogadania
Customer service was excellent! Alex rented me a parking spot Thankyou Alex
January 24, 2020
Google Public Storage wilian nascimento
Thanks Alex, for you good service today and thanks to answer all my questions. Is my first time renting unit I don’t know anything about. I’m so thankful had work with guy like you .
January 21, 2020
Google Public Storage Luz Anleu
Alex gave us the best of the customer service! Thank you so much.
January 14, 2020
Google Public Storage Daniel Moen
Alex was friendly and very helpful.
January 14, 2020
Google Public Storage Lindsay
Good experience with Public Storage in Burnsville. I am on month two there and have appreciated the service, the size of my unit, price and the climate control! Today when I was there the door to my unit got stuck so I stayed near it and called the main office to get help. Alex was out within minutes to help fix the door and show me how to make sure it doesn’t get stuck again. So thankful I didn’t have to leave my unit or wait long for help! Alex is a friendly and helpful manager! When I was in doing the paper work last month I appreciated how friendly and helpful he was along with the other office staff.
January 7, 2020
Google Public Storage Abdisamad Yasin
Alex did good job
January 4, 2020
Google Public Storage Nicole
ALEX IS GREAT!! SUPER NICE UNDERSTANDING HE IS THE ONLY REASON WHY I GAVE 5 STAR!! I would give it no stars bc one of the employees was super rude showed no empathy at all gave me a late fee and I was in the parking lot getting ready to come in and pay! And I told them I was in the lot smh.. other than that it's great
January 2, 2020
Google Public Storage John Bauer
Excellent all around. Alex is a good dude and will take care of anything you need.
December 31, 2019
Google Public Storage Elizabeth Hiveley
I’ll be honest, I was dreading filling out all the paperwork and the whole process in general however, I was pleasantly surprised! The lady was friendly and helpful and made the process easy! Great facility, couldn’t be happier!
December 30, 2019
Google Public Storage Daniel Swanson
Secure
December 18, 2019
Google Public Storage Daniel Laughlin
Katelyn and Alex made the experience worthy of 10 stars, but I can only give 5. Awesome customer service! Thank you!
December 17, 2019
Google Public Storage Bob Gardner
Alex has always been friendly and super helpful each and every time I am in the office! Highly recommended!!!
December 10, 2019
Google Public Storage Evolution carreno
Alejandro and Michelle is very friendly and both treated me very well and quickly. Great place to store!!!
December 6, 2019
Google Public Storage ivyfireblue
Alex was great!
December 3, 2019
Google Public Storage cornelius bishop
The service of the property manager has been professional and dependable.
December 1, 2019
Google Public Storage Lavonne Thunberg
The staff here were very helpful in attaining my needs. Got me exactly what I needed. Not too big, not too small. Very customer driven. Alex was great!
November 21, 2019
Google Public Storage yendis munguia
Alex is the best!!!!! He is so helpful with the move in process! Thank you Alex for making this process to simple and fast!!!!
November 16, 2019
Google Public Storage Ashley Bremer
Great service from Alex thank you so much
November 14, 2019
Google Public Storage Licia G
Alex has great customer service skills even gave me some water when he seen that I was moving my whole household into a storage made the whole process a little bit less harsh
November 13, 2019
Google Public Storage Tyler Ackmann
Alex did a great job setting up my unit!
November 7, 2019
Google Public Storage Holly Sellner
I had a great experience with them. I would highly recommend! Alex helped me out tremendously!
November 7, 2019
Google Public Storage Big Tez
Great service very friendly and easy to deal the only storage place for me
November 2, 2019
Google Public Storage Woodman HU
Alex and Tim did a good job for us.
November 1, 2019
Google Public Storage Jacob Mascorro
Alex has done it again! I selected this public storage facility because of the reviews that Alex has. I believe in customer satisfaction because I work in the customer service world. Alex and his partner provided me top-notch customer service, it was above my expectations. I highly recommend this place to anyone looking to store their valuables.
October 28, 2019
Google Public Storage cordell castleman
Alex and his wife are delightful as people and very helpful as managers. This facility is not only climate controlled, but has a large heated space into which you can drive your vehicle to load or unload in comfort. Hands down, this is the best facility and the best manager I have ever encountered!
October 25, 2019
Google Public Storage K B
Perfect experience! Alex was great!
October 23, 2019
Google Public Storage Collaborate with Cady - Ryan Cady
Alex has been great from the start. Great place.
October 18, 2019
Google Public Storage Lynn Hoffman
Alex great guy. Smooth rental
October 17, 2019
Google Public Storage Laura Thomas
Very friendly and helpful service.
October 8, 2019
Google Public Storage Dan Bakke Jr
Clean place. Manager Alex was very helpful. Good price.
October 8, 2019
Google Public Storage Brian Bassett
Alexander is always very professional and helpful with all my storage concerns
October 3, 2019
Google Public Storage Shaquila Whitfield
This place is clean, professional and i recommend this location. Thank you Alex for all your kindness, knowledge and assistance with my storage unit from start to finish.
September 22, 2019
Google Public Storage 3johnsonj
Great service! Katelyn was awesome to work with, offered helpful advice and really friendly :)
September 14, 2019
Google Public Storage Taylor Huether
Alex does a great job!
September 12, 2019
Google Public Storage Irina Telelyuyeva
Rented a unit for a month and had a wonderful experience here. Alex and the staff were very friendly and helpful. Would highly recommend.
September 12, 2019
Google Public Storage Zack Peterson
Great experience! Clean storage and Alex was very helpful and super easy to get a hold of! Thanks!
September 11, 2019
Google Public Storage Robert Maloney
Alex amazing gentleman and very helpful. Very quick and effective.
September 6, 2019
Google Public Storage Cynthia Vedeen
I rented from this location for 18 months while living in another state Alex and his staff were helpful and considerate when making arrangements for me to get my stuff out of storage. Nice clean well staffed storage facility
September 6, 2019
Google Public Storage Aubrey Pudwill
Alex was super helpful, Professional and pleasant to work with! He did a fantastic job finding us the right unit and we will continue doing because with public storage because of Alex!
August 31, 2019
Google Public Storage Jack Green
August 24, 2019
Google Public Storage Timothy Geer
Alexander/Mgr is awesome! Exceptional Manager and the true representation of Public Service!
August 15, 2019
Google Public Storage John S
Best facility around
August 9, 2019
Google Public Storage David Phothirath
Alex the manager there, was very helpful. Highly recommend!
August 7, 2019
Google Public Storage Barbara Dahl
I am on my second storage rental. Alex has been the best to work with making sure that everything is working as it should be. He is a professional in all aspects. Most pleasant and delightful to work with.
August 7, 2019
Google Public Storage K. Calhoun
Alex stayed late to help me, very friendly, and patient. Thank you!!
August 6, 2019
Google Public Storage Carol Lohrey
In the process of moving. Alex helped me to find the right size unit and took the time necessary to explain the pricing and policies. A good guy!
August 5, 2019
Google Public Storage Megan Fossum
I had paid my first and last month up front as well as paid the last month I had my unit. This money was not refunded, disappointing as it was an expensive unit.
August 2, 2019
Google Public Storage ali Ibrahim
I highly recommend this place I’ve been a customer for couple years it is very nice clean and secure the staff are wonderful specially the manager Alex.
August 2, 2019
Google Public Storage Lari Anne Ball
About 5-6 years ago I used Public Storage in Burnsville because they were the most cost effective option for a climate controlled unit for business products. The staff there are all so very helpful and friendly. Alex was especially wonderful to work with!! I rented space for about a year. They were very helpful to set up auto-pays, understand rate options, ensuring I got the website’s rate discount. Etc... Four years later I checked into storage again to store household items leading into a move. I immediately thought of Alex in the PS Burnsville location!! But it was about 45 min away with many storage units between Roseville and Burnsville. I kept going back to the staff and how clean and safe the Burnsville area is. Then I checked prices. Burnsville had a larger, climate controlled unit for less than other, closer PS and competitor rentals. I must admit. It was always worth the drive to see Alex’s smile and welcome down in Burnsville! I will rent there again. Can’t recommend that location enough!! A big thank you to the staff, and shout out to Alex for all his help over the years.
July 31, 2019
Google Public Storage alicia helling
Alexander and everyone else I have worked with have been AMAZING. I really appreciate all the help patience along with the professional customer service. I will absolutely use this location again. Awesome note great place for moving supplies too.
July 28, 2019
Public Storage Andrea Avery
Are these units climate controlled?
July 10, 2019
Google Public Storage Elise Tarnowski
I have been using Public Storage on Burnsville Parkway in Burnsville for 2 and a half years. Alex manages the place and keeps it clean and secure. I use the locker for work products so stop in at least once a week. Alex provides friendly excellent service!
July 9, 2019
Google Public Storage Toy keo
Alex did Awesome job today, this my 3rd time renting here I won’t go any place else! Keep the great customer service!!
July 8, 2019
Google Public Storage Nathan Venema
Nice clean and well ran facility. Alex is a friendly guy and worked great with us!
July 8, 2019
Google Public Storage ashlee welch
Amazing Customer service coming from Alex 10/10 would recommend this Public Storage
July 5, 2019
Google Public Storage George Brown
Alex was a great man he was very easy to deal with I hope I get to know him better in the next year very good man can’t now
July 2, 2019
Google Public Storage Chris Gaiters
Alex is an excellent manager and a better person.
June 11, 2019
Google Public Storage Chantelle Romine
Today I worked with Katelyn and she did an absolutely awesome job. I recommend working with her and Alex as they show tons of respect and do fantastic at their jobs! This place is very welcoming even when you bring your two crazy kiddos! Thanks!
June 8, 2019
Google Public Storage M Gavino
Alex, Sheila and Joanne from Burnsville and Apple Valley were very professional helping me go through my first experience in renting a storage space. Highly recommended.
June 6, 2019
Google Public Storage Lasonya Taylor
Alex was professional, helpful, thorough, and nice.
June 2, 2019
Google Public Storage Brent Bair
Andres was excellent!
June 1, 2019
Google Public Storage Victoria Lanners
Alex he’s was excellent! Super helpful! Great place to get your first storage unit!
June 1, 2019
Google Public Storage Delora Mckinney
Alex was great !!! He was very patient and explained everything and answered all my questions. Great experience and customer service . I would definitely recommend this location .
May 14, 2019
Google Public Storage Jessica Grier
I just have to say that Alex is great! He was so very helpful when my father and I came in to rent a storage locker on very short notice. He was polite and very eager to help us in any way that he could, I had limited time to move all of my things and he made it very easy for me to get all of my stuff moved by the deadline. Being in the customer service industry I appreciated his hard work and willingness to help out a costumer in any way possible. Thanks again Alex! Keep up the great work!
May 12, 2019
Google Public Storage Jessica Pearson-Patel
Great service from Sharon!
May 5, 2019
Google Public Storage T P
First time using storage. Alex was great in explaining things and talking me through stuff. One thing I did not like however was being told I had to use their insurance, I was ready to walk out the door and find a different place, only then was I told it was ok to decline the insurance. I have rental insurance, so there was no need for me to buy theirs and it was ridiculously expensive for minimal coverage. I have only been in the unit for a few days, so I can not review property maintenance, but it looked clean and well maintained and as stated, except for the insurance issue, Alex did a great job walking me through the process, he was friendly, patient, kind and enthusiastic.
May 2, 2019
Google Public Storage South Side Productions
May 2, 2019
Google Public Storage Nicole Minea
Great experience and Alex was extremely helpful, knowledgeable and friendly.
May 1, 2019
Google Public Storage Traci Kubisiak
Great team to work with! Sharon and Alex provide outstanding customer service! Highly recommend!
April 13, 2019
Google Public Storage Tenisha Watkins
April 9, 2019
Google Public Storage Debi Welch
Alex was very helpful and friendly. Great place 👍
April 9, 2019
Google Public Storage Rory Merlino
Great customer service
April 5, 2019
Google Public Storage ALANA Mounger
My experience here with public storage In burnsville mn Alex has ALWAYS HAD GREAT CUSTOMER SERVICE..always willing to break things down so I can better understand....and and always welcoming... Thanks to him..keep up the GREAT work ethics
April 5, 2019
Google Public Storage Kinkel Kinkel
Alex and public storage have been fantastic!!! Amazing service, clean facilities, well light and safe!! Highly recommend coming here for your storage needs
April 3, 2019
Google Public Storage Vern Simpson
Alex has always been great. We have used this facility 2 times and have never had any problems.
April 3, 2019
Google Public Storage Mark Smith
Alex did an awesome job signing me up!
March 28, 2019
Google Public Storage Sierra Christopher
Alex was very helpful and very good at explaining everything also very polite. Definitely recommend if you need a storage!
March 7, 2019
Google Public Storage rachel langdon
No Complaints as a renter here. I have had my unit for over a year and the manager Alex has been very helpful. Always willing to work with you regarding payments. Good customer service, I would recommend this location to those looking for a larger unit. Clean and quiet unit and location.
March 6, 2019
Google Public Storage Kelsey W
I had an AMAZING experience with Katelyn at this location!! She was beyond friendly, professional, knowledgeable about product, and completely guided me through the process of renting at this facility. I have never rented a storage unit before- and she truly went above and beyond to make my experience positive. Would absolutely recommend working with Katelyn, if you are thinking about renting a unit here. She truly made it a great experience!
March 5, 2019
Google Public Storage Tiffani Iverson
So far excellent service! Alex was very friendly and easily approachable! He was extremely helpful in guiding us to the proper size storage unit and making sure we had everything we need to keep our belongings safe. Alex was very informative, letting us now about the spring thaw and making sure we were prepared for it, good thing too because we had no idea that could affect our belongings! Great customer service with a smile!
March 5, 2019
Google Public Storage Timothy Olson
Alex was great with making sure I had a positive experience. Everything you could want for storing your stuff. The inside was toasty warm as well.
March 1, 2019
Google Public Storage mike gigstad
Alex was great. Made everything go quick and easy. Thanks
February 17, 2019
Google Public Storage Ryan Cady
Alex was helpful in getting everything setup for me. Great place.
February 17, 2019
Google Public Storage Richard Jensen
Rented a unit there last week. Met with Alex. He was wonderful. Took us to the actual unit we would get and showed us a round. Explained EVERYTHING to us in a fast and friendly manner. So far very happy with the unit and the facility.
February 15, 2019
Google Public Storage Julie Wolk
Alex is always very friendly and accommodating. Whenever I need any help he is always willing to do anything he can to go the extra mile. I have used this storage area for over 2 years and would highly recommend!
February 14, 2019
Google Public Storage Jeremy Crow
Absolute worst customer service ever, very rude! Not only that, one night I was late getting to our storage by one minute. The following day they called leaving a very rude message accusing us of trying to vacate our storage, which was not the case at all. I have had several storage units with public storage (and pay way more here for less)until now was very happy. However, due to the service at this location I will be going elsewhere. Just adding to this review tonight I stopped in quick, to grab some tools after work. When I went to leave the driveway around the building is yet to be plowed from any of the snow in the past week. It is ice with a thick layer of packed snow. I broke through the top layer while trying to enter my code to leave. It took me over an hour of digging to get out of the lot. Couldn’t even leave on foot to get a shovel as I would not be able to get back in. I am the maintenance manager for a large manufacturer that has locations in three countries, I am an expert in facilities maintenance and this is not how you maintain a property!
February 14, 2019
Google Public Storage Ashley Crowe
I have had several different storage units in both MN and in AZ. This is by far the worst one ever and I would never recommend this place to anyone. First time I tried to come visit this place to get a unit, the girl was rude. I told her I could come after 1pm. She told me in a very rude tone that I could come at 1:30 not a second later bc that was her lunch time and she couldn't waste her time on showing a unit. (Her exact words) I should have never gone but due to the locarion, I still went. As I was there she hurried me through the unit and informed me I couldn't use my own renters insurance even though I have at every other place I have ever rented from. 2 weeks later they told me I had to come up with another $148 even though they had a $1 first months special going on. When I went in to pay my rent the next month, the girl was there again. She was about to show another unit and I told her I just needed to pay my rent. The lady who was seeing a unit told her she could help me first. The girl said no she can wait then told me I needed to get out of the building while she did so. The lady left and it still took the girl 30 mins to come back and help me. I went one afternoon to the storage unit and there were no parking spots available so I had to park in the back where RVs and cars are stored. I was told I could get in the back door if needed but none of them would open so I needed to walk around the front and try that door, it didn't work as well. Multiple times I have tried to enter and exit the building, the parking lot was not plowed and my car got stuck. This had been several days after it had snowed so there is no reason it shouldn't have been done. Needless to say, taking the time to find another storage unit facility, moving all our stuff and getting it out of there was better than staying! Never waste your time at this place!!
February 5, 2019
Google Public Storage Marysia Parks
Alexander was a great help as always... I've been dealing with this place for a few years and always a good experience
February 5, 2019
Google Public Storage Kofi Ofei
Alex is just awesome & great staff. I have been coming here more than 3x & each time he's attended to me with smiles & joy. He's a great asset to Public Storage....
February 3, 2019
Google Public Storage C Moore
Andres did a great job helping me today with my storage needs.
January 20, 2019
Google Public Storage Mary Munoz
Storing again, the property is clean and accessible.
January 15, 2019
Google Public Storage Pat Shaw
My experience with this facility was great! Alex was very helpful, going out of his way to show me the facility and going over any concerns I had. I had a lot of packages delivered there and was confident that everything was always secured.
January 14, 2019
Google Public Storage Cheryl Swenson
Friendly is the first thing I thought. Tenisha greeted me by name, walked me through the paperwork, to my unit, and then made sure my code worked before I left. The place is clean and well kept, and I am pleased with the unit. I'd recommend them if you are looking for someplace to store your items!
January 9, 2019
Google Public Storage Jerry Akinnola
Alex was extremely helpful. He patiently walked me through what I needed and provided support throughout. Thanks Alex!!!
January 3, 2019
Google Public Storage Cassandra Hawk
Public storage was a wonderful business thank you Josh and tenesh for your wonderful experience with us we thank you happy new years
December 18, 2018
Google Public Storage Tammy Nelson
Thank you "Tenisha" your awesome!
December 17, 2018
Google Public Storage James Benton
December 7, 2018
Google Public Storage Austin Whitaker
Alex did an awesome job. Knew what do, quick an easy!
December 7, 2018
Google Public Storage Scott Buus
Alexander was great today. Will rent again
December 6, 2018
Google Public Storage Scott Hofschulte
Alex was great to work with thank you
December 5, 2018
Google Public Storage Jamal Abdulahi
Fantastic service
November 24, 2018
Google Public Storage Tad Ronane
Was dreary rainy evening and I arrived to rent a storage unit at almost closing time. No problem there. Manager Tenisha stayed late and helped me secure a unit. Great customer service and she made me feel like a family member. Hope this young lady climbs the corporate ladder in the customer service department. Moving this time is very difficult for me, but Tenisha made the experience much better.
November 24, 2018
Google Public Storage Sheila Wilcox
This facility is clean, bright, and I always felt safe all the times I was there alone. Tasha was wonderful with setting me up in my unit and explaining everything to me. Alex was wonderful with checking me out when I was done using my storage unit. The website was easy to use for paying my bill and looking at additional service options.
November 11, 2018
Google Public Storage the cool family
I went in to get a unit, my experience from the first call was smooth, I found front desk staff call Alex and his manager a professional courteous and welcoming people.
November 8, 2018
Google Public Storage Rik Krohn
Alex was super helpful and knowledgeable when we went there to rent storage units. It was a lot easier than I expected. Very satisfied with the service and cost. Ive already recommended them to several friends
October 18, 2018
Google Public Storage Jeff Paulson
Tenisha gets a 10, her service was very detailed and professional. I will definatley send more people her way. Hard to find good employees like her.
October 10, 2018
Google Public Storage Megan Campbell
Alex was so helpful and friendly! Made the process very easy and effortless!
October 5, 2018
Google Public Storage Barbara Valantine
Clean and neat friendly staff
October 4, 2018
Google Public Storage Michael Lesh
Alex is awesome; he's a great guy who will listen and understand your priorities. Highly recommend using Public Storage, they fit your needs! Great location, service, and storage. I'll actually miss it when I move!
September 27, 2018
Google Public Storage Shaun Tierney
September 8, 2018
Google Public Storage Sheila Garlie
I had my storage unit for 2 years. Customer service was always fantastic and the process to set up and cancel was extremely fast and easy. Alex took the time to answer all my questions and made sure I had the right size unit for what I needed. The facility was always very clean and all of my belongings were safe while in storage.
September 7, 2018
Google Public Storage Jillian Sutherland
Wonderful and caring! Alex was very understanding and saved my stuff from going into auction a few times if it wasn't for him my things would be gone. He always reminded me when my bill was due or would call and warn me of a upcoming auction. Good people that understand situations can get hard and are willing to help you are so rare these days . I was very fortunate and blessed this time. Thank you again Alex !
September 7, 2018
Google Public Storage Greg E
Being a first time storage user, katelyn did a great job explaining the process from start to finish. I would highly recommend this location for their friendly and professional service.
August 23, 2018
Google Public Storage Jim Sirek
Awesome job Alexander I stopped by in a panic Saturday and you fixed everything!!!
August 23, 2018
Google Public Storage Mesfin Bentiba
Alex a very easy guy to work with I suggest everyone to go this place and he will take care of you without any doubt
August 15, 2018
Google Public Storage JaxKillz
Alex was great! Told me to put some tarp down so moisture wouldn’t cause mold to my sofa set! This guy knows what he’s talking about. One of the best places to go for storage. Would come here again! Don’t hesitate to give them a call!
August 11, 2018
Google Public Storage Dale Dugan
Have rented 2 storage units since April 2018. Been very pleased with the customer service. Friendly and professional. Alex and staff do a great job! Would recommend this location.
August 8, 2018
Google Public Storage Tim Warner
Alex is great to work with, storage units are spacious and well-maintained, would highly recommend!
July 8, 2018
Google Public Storage Brian Kuhlmey
July 7, 2018
Google Public Storage Zenndellia Brantley
Alex went out of his way to make sure my family was taken care of and had an excellent experience. Facility is very clean also which is a plus. Would recommend in a heartbeat.
July 6, 2018
Google Public Storage Judson M
I would give them zero stars if I could. DO NOT RENT FROM PUBLIC STORAGE. First, they advertise low rental prices, but when you sign the paperwork, they lead you to believe that you must purchase their insurance, which is about double the price of any other insurance company you could use. Turns out, Public storage is using their insurance plan as a way to scam money out of customer's. They're n a Lawsuit now because of it. They also raise your rates without notifying you! I have my account on automatic withdrawal, and noticed they started taking an extra $10 out of my account every month. They claim they sent me a letter- which I never received. Very very shady way to do business. We've had this storage unit for 5 months, and we're already paying 23$ more than we were quoted when we signed up.
July 3, 2018
Google Public Storage Scarlet Lund
Bobbi was wonderful she is very detailed and Knowledgeable. She has great customer relations skills way to go Bobbi! Thanks for everything !
July 1, 2018
Google Public Storage kutoma5
Had a wonderful experience with Alex at the storage facility. Moving can be very overwhelming but he was available to give advice even on which packaging supplies to buy for my belongings. I highly recommend storing your property here. Sibongile Lubasi is my name!
June 26, 2018
Google Public Storage Luke Williams
Smooth and easy renting g of a storage unit I was in an out within 20 minutes.
June 15, 2018
Google Public Storage Bernadette Ambrose
Alex was very helpful! Provided me a great customer service!
June 8, 2018
Google Public Storage Dawn Gunia
Alex is a great help to me and has always look out for my best interests. He's s keeper!
May 23, 2018
Google Public Storage jafar moh
May 15, 2018
Google Public Storage Mary Skuza
I had 1 storage unit here for 10 years. Yes I was a gypsy for quite some time. I had a 2nd one also but a little less than that. Alex and the previous lady manager are awesome. My items were safe and in temperature control. I would highly recommend Public Storage in your area. Mary
May 4, 2018
Google Public Storage Jack Johnson
Alex I have always had great customer service in the 5-6 yrs that I have used storage lockers.
May 4, 2018
Google Public Storage Sarah Bratsch
This public storage site is great. Alex gives excellent service he’s super nice and friendly I would highly recommend renting a storage unit here I would give 10 stars if I could 💯💯
May 3, 2018
Google Public Storage robin lillevold
Alex was great and everything worked out like he explained to me!
April 29, 2018
Google Public Storage Jodi Tonsager
Alex was amazing, he help us every time we needed it. Our stuff was safe and nothing got damage in the many years we had it. More animals or weather got to it. I will say it was always clean around the grounds and Alex was a really nice guy. Elvin, Bryan, Jodi thank you for taking care of us for all these years.
April 28, 2018
Google Public Storage Bonnie Wiech
Thank you for the courtesy.
April 13, 2018
Google Public Storage Koreena Eckert
Very helpful & knowledgeable staff. Clean & spacious units! Alex was very accommodating and I would recommend working with him anytime.
April 13, 2018
Google Public Storage Muna J
Great service, wonderful staff member Alex help me thru out the whole process.
April 4, 2018
Google Public Storage Jen Pruszinske
I reached out to Public Storage because I needed a short term storage unit. I first spoke to Alex and he guided me through the process of renting a unit. He was very friendly and courteous to work with, he is always willing to help answer your questions and if you have any concerns. The overall experience with PS is great.
March 29, 2018
Google Public Storage Mark Phillips
Alex was very professional! He made it a very smooth process.
March 18, 2018
Google Public Storage Morning Schoon
I needed a very last minute storage unit and a quick google search lead me here. I have never had a storage unit before so I wasn’t too sure how it all worked. Alex was very friendly and accommodating to my needs. He explained everything in detail and always had a smile on his face! The units are clean, well lit and very accessible. I’m very happy with my choice to rent from this location!
March 15, 2018
Google Public Storage Marla Lindner
Alex was amazing! He showed me all my options with unit sizes and was very patient with me. I highly recommend Public Storage in Burnsville. We will definitely use them again if needed.
March 3, 2018
Public Storage Jenny
does the price change monthly?
February 27, 2018
Google Public Storage Valeria Garibay Villarruel
I recently rented a 5X10 from Alex at this location. He was nothing but friendly and highly informed. The unit was a perfect fit for my queen bed, dresser and a few boxes/ misc. I recommend this location as it is easily accessible and heated! I want to thank Alex for all of his help.
February 16, 2018
Google Public Storage Davis Powell
I loved the customer service and cleanliness of the location
February 11, 2018
Google Public Storage alizaee avalo
Alex helped a lot and the customer service was great 😊
February 7, 2018
Google Public Storage Sleeping Angels Charity
If you love storing things. This is the spot. You will be living storqge large. No you cannot store your dog, or your fish and bring your girfriend home.
January 29, 2018
Google Public Storage romalee droba
Tasha was tremendous! She was so helpful and friendly! She deserves a raise :-)
January 28, 2018
Google Public Storage Lisa D
Tashsa was extremely patient and helpful.
January 27, 2018
Google Public Storage Rob Stanfield
Alex is a good man, that cares about what he does and the people that he takes care of. Public Storage is a great place to use. The place is clean and seems very safe.
December 2, 2017
Google Public Storage Lauren Noyes
Very friendly.
November 27, 2017
Google Public Storage Mitchell Lovitt
Very nice place
November 22, 2017
Google Public Storage Stephani Lovo
Alex is the best! He's been nothing but awesome to work with and was so nice and flexible with my work schedule! Thanks Alex!
November 17, 2017
Google Public Storage Corey Casey
Great place, easy smooth to get unit. Thanks Alexander for such great service!!!😊
October 30, 2017
Google Public Storage Preferred Limousine MN
Convenient
September 20, 2017
Google Public Storage Rhonda Nau (PL gal)
Alex was amazing! Made us feel welcome! Very professional and kind!
September 9, 2017
Google Public Storage Maqualin Galmore
Very good service!! Thanks for your help Alex!
August 16, 2017
Public Storage Michaela Giancarlo Kotek
It all started 4 years ago, we needed to get the biggest unit (moving overseas for few years). After a crazy amount of issues with having it set up correctly, we get the biggest unit in a deep back corner on the 2nd floor. So a long way to get all of our stuff, but OK the only one available. We get there and this biggest unit has the smallest door??? Ok we move everything in, leave the states and over the next 4 years pay with auto pay and on time each month. Of course the ra...te grows higher and higher each year and with us being overseas we cannot move stuff to a cheaper place. We move back to the US and start going in and out the corner unit, that has no working light and if you ask them to fix it, you have to clear it out for them to get to it??? You also have to be there at special time or give them the key to your whole life inside!! As we unpacked the whole unit, everything was great except ONE piece of furniture- the newest piece of course bedroom dresser. It was stored properly with blankets around it, however sitting in a wrong spot under the vent. As the vent dripped over the 4 years the whole dresser got mold all over it. When the manager came to look at it - his explanation was that it is the condensation that caused this.... this whole property is climate controlled!!!! Needles to say that he stated the unit was repaired before we moved in and there is no issue from his side... ceiling repairs was TAPE all over it! We do have an insurance on our items but this issue is clearly the property's problem, and the customer service or the lack of will NEVER EVER make me public storage customer ever again!!! See more
August 10, 2017
Google Public Storage Becky Bowar
Alex was great help! Very informative and made the process very easy! Thank you!
August 1, 2017
Google Public Storage Janine Steffer
Alex was very thorough, informative, helpful, and pleasant. I enjoyed working with him.
July 30, 2017
Google Public Storage Amy Andrews
Manager was very helpful with storage needs
July 5, 2017
Google Public Storage Daryl Wilson
Axex did A Sensar Tion Job for me I could not be more Pleased!!!! Alex is simply the Best!!!
July 3, 2017
Google Public Storage Brian Weber
Great customer service!
July 1, 2017
Google Public Storage Keniesha Harris
Went really well, he explained everything to me.as a first time renter.
June 27, 2017
Google Public Storage Dean Iten
The manager Alex was always professional, curtiuse and always in a good mood.
June 7, 2017
Google Public Storage Ala Kreme Channel
Amazing Workers and Help!! You guys rock !!!!
May 20, 2017
Google Public Storage Heather Hawkins
Tasha was very helpful and patient with me getting my storage unit. She was professional with all customers. This is a busy time of year and she handle the chaos with grace!
May 13, 2017
Google Public Storage Vincent Jaryan
I was here for 6mths. Alex gave me superb place. I parked my car here and was sure my car would be safe. Thanks Alex keep up the Great work you do!
May 6, 2017
Google Public Storage Jesse Wolf
I was one hour late to my scheduling but AMBER refuse to reschedule my appointment While she claimed she had no openings but I found out she did, and I was 2 minutes away from her location ...,So I ended up taking my business elsewhere to the same company and customer-service there was great!! Normally I don't give negative reviews but There was a Big difference in customer-service
April 28, 2017
Google Public Storage Geri Gerry
The property manager, Alex, was very helpful, friendly, and willing to answer any of our questions and concerns. Our storage unit was empty and clean. Alex was able to give us a very reasonable rate and we totally appreciated that.
April 15, 2017
Google Public Storage David Simon
After reserving a storage unit online, the property manager Alex reached out to me to schedule a good time for us to come out and tour the facility. Alex got us all set up with our unit and made sure any of our questions were completely answered, which helped us decide to pass a few closer storage options. Then after completely filling our unit he assisted us with another unit. With that, the way he takes care of the facility and his guests makes this complex worth checking out. You will not be let down!
April 13, 2017
Google Public Storage nicole hegwood
Alex was such a big help. He answered all my questions and is very accommidating.
March 17, 2017
Google Public Storage Weenoka Chavers
March 16, 2017
Google Public Storage Gayo
Convenient! Safe! Alex is always helpful and courteous. He is one of the reasons I came back.
March 8, 2017
Google Public Storage Tara Harris
I have used major storage facilities for over 30 years in Connecticut Massachusetts Virginia and two cities outside of Minneapolis. Alex the long time RESIDING ( apartment is on the property) Manager is by FAR the very very best of all site managers I have ever worked with. I have total 100 % peace of mind trust confidence in his rare ability as (1) a very noble and fine human being (2) an amazingly efficient extremely hard working AND professionally firm manager. He is also fair and judicious -- an extremely RARE trait in the highly profitable storage industry. I moved out of our long time home into a modest apartment and spent 3 years organizing everything into " sell" " keep ". Needless to say my monthly bill with Public Storage is very high, but I moved to this location in 2007 after being one of the first tenants in the new facility they purchased in Woodbury ( started as Minnesota Mini Storage in 2000) so yes 17 year of storage just in Minnesota. One last essential point no one realizes as extremely high risk when using storage facilities: ... anyone can call a locksmith from inside a storage facility and guide them once they let them into the gates to " their " storage unit and within seconds hire the locksmith to drill out the lock. And there goes all your property. So it is essential your facility have a residentially living manager on the premises BEHIND the front gate and one like Alex who takes rare sincere deep pride and responsibility for the safety security and preservation ( fire tornado wind water damage ) of your beloved or vital-to-your- business, property.
February 7, 2017
Google Public Storage Anish Dharmasiri
February 1, 2017
Google Public Storage j w
I worked with Alex and he has great customer service. The actually building was neat and kept clean not like some of the others I've been to before. I would recommend coming to thus public storage verses any other one especially becuse you get yo deal with Alex there. His always concerned about any problem you have plus when I went over paperwork he walked me through line by line and made sure that I understood everything I was singing, just overall great experience. Thanks Alex for all your help 👌👌👌👏👏👏
January 31, 2017
Google Public Storage Jason Vogen
Alex is extremely helpful every time I come into the office. Thanks for the great service.
December 7, 2016
Google Public Storage Said Muhammad
Alexander was real good in getting me a good spot for my truck. Excellent servixe
November 22, 2016
Google Public Storage Viviana Villalobos
November 18, 2016
Google Public Storage Francis Bioh
Great place to rent. Alex is an excellent Manager he always have the property clean i am loving my experience here!. I have rented with Public Storage for last 5 years.
October 12, 2016
Google Public Storage Steven Jungbluth (sjungbluth85)
We gave our 7 day notice and had moved everything out. Went in to turn in our keys and were told that we needed to pay the next months rent for a unit we no longer were using, despite the fact that we gave our notice. Alex provided no help in trying to resolve the billing issue. Alex stated that he would email his regional manager and try and correct the situation. Never got copied on the email, like I asked, and never heard a word from Alex or his Regional manager Chuck. I called Alex last week to see where we were at with correcting this but was told he couldn't do anything. He gave me his regional manager phone number so I tried him direct. Its been about a week now and still no word from Chuck. Very disappointed in how they handled this and their customer service! I have never witnessed someone in a customer service/sales position raise his voice and speak to and treat a customer the way Alex did to me on the day we turned in our keys. I would never refer a friend to this Public Storage location! There are plenty of other options in the Burnsville/Savage MN area.
October 4, 2016
Google Public Storage Willa Hansen
Alex is very easy to work with and did a great job for me. The facilities are clean, well maintained and personnel are friendly. I highly recommend this facility.
September 9, 2016
Google Public Storage Alexander Wildar
September 7, 2016
Google Public Storage Stuart Miller
Alex was a ton of help, thanks for making it easy!
August 29, 2016
Google Public Storage jason lindsey
Great place. Alex is a great person to work with
August 12, 2016
Google Public Storage Jennifer Callander
Alex is the best customer rep! 2nd time using this facility. Love its accessibility, its cleanliness and affordability!
August 11, 2016
Google Public Storage Michelle Howard
This was the first time I have rented a climate controlled storage unit and I have to say I was very impressed by the clean organized appearance of the facility. Alex was amazing! He made the rental process seamless. He is very friendly, knowledgeable and made this experience pleasant. A lot of the time when I am happy with something I will say "That was worth the price of admission!" I can say that about the Burnsville Public Storage. Thanks!
August 11, 2016
Google Public Storage Adan Ayaanle
I enjoyed my stay here where i parked my car temporarily. I forgot to call that i was done with spot. Alex great customer service worked it out to refund me my rent that was charged. Thank you so much! Alex.. I will definitely refer this location!!😃
August 6, 2016
Google Public Storage Gabriel Benson
Alex and the team helped in a pinch and were quick to get us setup with the right amount of space. They were accommodating every step of the way. The facility is clean, secure and reasonable. Everything one could want in a storage facility.
July 6, 2016
Google Public Storage Kate Dunklee
Alex is awesome! Super helpful and explained everything. Jessica at the PS on Hwy 13 helped us by referring us over here when they isn't have a unit that met our needs
July 6, 2016
Google Public Storage Khristian Adams
Alex is really an amazing manager. He has excellent customer service skills and very understanding and very outgoing 😏
June 27, 2016
Google Public Storage Lisa Sternat
Nothing negative to say. Top notch customer service. I initially started with the call center to find a storage unit that I thought would meet my needs and then Alex followed up via phone call to confirm an appointment time to see the storage unit. Alex was ready and waiting at the appointment time - positive attitude and friendly. Facility was clean, well lit, and all security measures (gates, codes) working - couldn't ask for more. When I was moving my belongings into the unit, he was very responsive and helpful when I realized the unit I had was not going to be large enough; he quickly identified a larger unit for me and I had minimal delays for the movers. Moving can be stressful, but working with Alex for storage made the process a whole lot easier.
June 3, 2016
Google Public Storage Lee Berg
We needed storage space quickly. We called Public Storage and the contact person found a space in their Burnsville facility. I met Alex and he was the best guy to do business with. He guided us through the whole process, explained everything in detail and gave us a guided tour. Problem solved.
June 3, 2016
Google Public Storage Tracy Hardy
Alex is awesome: Knowledgeable, helpful, and proactive when payment method changes so that I am not billed unnecessary fees. I have witnessed his interactions with other customers and I see the same commitment to offering the best service possible.
May 11, 2016
Google Public Storage Arthur Brynteson
Fast and easy process to rent a unit!
May 5, 2016
Google Public Storage Michael Naumann
Excellent facility with wonderful service received from Alex!
April 14, 2016
Google Public Storage Kimalisa Wildar
Alexander welder I stopped in to buy some merchandise and I'm telling you this man knows his stuff he told me about every merchandise and peace that I bought if I had more money I could have bought the store out
April 13, 2016
Google Public Storage Mark HAnson
Excellent service would definitely recommend it!!
April 7, 2016
Google Public Storage Ali Haghighi
Alex of course... This is a great facility. Great place to store your stuff.
March 29, 2016
Google Public Storage josh michel
Very nice guy! Got me all signed up and ready to go in no time
March 10, 2016
Google Public Storage Clayton Vanfleet
Great place to store your Vehicle. Alex is great,Excellent service appreciate.See you next winter!
March 4, 2016
Google Public Storage Frank Wilson
Alex was a great help in getting me set up with a storage space and made me feel comfortable and right at home... Very enjoyable experience.
February 2, 2016
Google Public Storage Ron Larsen
Great service.
January 31, 2016
Google Public Storage Emily Dornfeld
Alex was very helpful with figuring out what i needed and made sure i had what i needed and my options for other things i might need.
January 18, 2016
Google Public Storage Alan Baldwin
I am a first time client of Public Storage and was impressed with the friendly service and knowledge Joann showed. The temperature was well below 0 but she still took the time to walk me through the unit and show me how to use the key entrance pad. I will recommend Public Storage to family and friends.
January 7, 2016
Google Public Storage shewolf 3030
Alex is a fabulous manager and I love this storage facility. I've had my unit here for over five years, and these guys are great!!
January 5, 2016
Google Public Storage sara olsonoski
Great customer service!!! Alex is so nice and wonderful to work with! Will return when the need to there again.
December 28, 2015
Google Public Storage Phil Driscoll
Alex was great to work with, if I need a storage unit again I'll be back.
December 28, 2015
Google Public Storage Shannon Purcell
December 15, 2015
Google Public Storage Kingsley Adjei
Alex always does good job. Always finding a spot for me,great property and Manager great place rent.
December 14, 2015
Google Public Storage Katie Fisher
The facility is great! I had no trouble moving in, and even transferring units as we downsized. Alex did a wonderful job helping me and took time to make sure I had the appropriate sized unit for my storage needs. I am very impressed with the good communication from all staff. Great storage experience and reasonable rates!!
December 3, 2015
Public Storage Charlene Lawler
I spoke with Alex. He is a wonderful man. Even when I leaving he let me know you can't get out without a car. So I had a great experience. Thanks
November 24, 2015
Google Public Storage Brandon Meegan
Alex was vary helpful and answered all my questions. I would recommend this property to anyone looking for storage. :)
November 16, 2015
Google Public Storage Patrick Craft
Alex is always helpful and accommodating he always finds me a good space for a great rate. Thanks!
October 30, 2015
Google Public Storage Randall Eppert
Great place to Rent Storage. Alex is just a down right nice guy and very knowledgeable had a lot of great ideas on how to store my stuff. I definitely be back when and if I need storage!
October 23, 2015
Google Public Storage Ryan Berg
Alex did a nice job showing me the options and walking around with me. They are a very clean and oganized facility.
September 30, 2015
Google Public Storage Mark Roitenberg
Alex always gave great service. Great place to rent storage clean,accessible and we'll managed. I recommend this place!
September 22, 2015
Google Public Storage Mike Haberlack
Alex gave us great service when we rented a storage unit and followed up with a call to make sure things were going well
September 6, 2015
Google Public Storage AJ
I've had a great experience so far. Angie was very and professional as she explained everything to me. She was also very personalable and made sure that all of my concerns were addressed. I've never used a storage facility before, and I'm glad I chose Public Storage.
August 6, 2015
Google Public Storage Shyla Schwartz
I had the most amazing experience getting a storage unit with Alex. I was nervous and scared about putting my belongings in storage and Alex made it easy and non-stressful. I also won the $500.00 contest through Public Storage! It was truly a win/win. Shyla Prior Lake
August 3, 2015
Google Public Storage Tony Wentworth
Service from start to finish was top notch. Will be renting at this location again.
August 3, 2015
Google Public Storage Jake Hodges
Angie has gone above and beyond to help us in our situation. There should be more people like her in other stores customer service. Good job!
July 29, 2015
Google Public Storage Jeanette Reichman
Alex has been so helpful and so professional. Great Facility and so Well-managed.
July 6, 2015
Google Public Storage Theresa Enzenauer
I had a great experience! Friendly welcoming staff especially Angie! I left with a big smile on my face. Very clean property! I'm glad I chose this facility to store my belongings!
June 23, 2015
Google Public Storage Sheila T
Really great experience here for storage of a 5th wheel RV. Alex was very helpful even when I had limited time over lunch to check in, he understood and hurried himself. He was accommodating and pleasant when I was no longer needing the storage. Would go back there in the future for storage needs.
June 22, 2015
Google Public Storage Isaac Dahlvang (BarnacleBrown)
Very nice customer service. They were willing to help me out with a tight spot i was in with my car. I don't have any complaints or improvements i can think of.
June 15, 2015
Google Public Storage mabel koroma
I was at the storage. And. Angie. Was wonder
June 11, 2015
Google Public Storage Greg Fitschen
Wonderful, very helpful
June 2, 2015
Google Public Storage Shanell Chavers
My Experience is good. Alex is great manager got me good unit at GREAT price! He also has a lot of Passion for his job!,he called me multiple times to put out about my experience here even took time to help me.Keep it up Alex ....☆.
May 12, 2015
Google Public Storage Teddy Teddy
Good Place to Store and Location. I appreciate Your Help this morning Alex. I also want to thank Angie for her great customer service on Sunday!
April 29, 2015
Google Public Storage Brad Anderson
Alex and Angie were great to work with in the process of getting my storage unit. I have been moving lot of stuff in and out, and they are always courteous and friendly whenever I see them. It's been a great experience! I would definitely recommend this location.
April 29, 2015
Google Public Storage entertainment and gaming
I came in to rent a space. I had never rented a storage unit before. Not sure on what to do. Sheila was more than glad to help me and get the right unit that I needed. She is very nice and helpful.. I would recommend this storage facility to anyone and everyone. Great job Sheila.
March 11, 2015
Google Public Storage Jonathan Drewes
Alex and Angie have both been very helpful. I couldn't be more pleased. Management must be proud of these two. Give them both a raise, Chip!
January 30, 2015
Google Public Storage Caroline Schmidt
Alex was very pleasant and friendly to work with, very knowledgeable with great suggestions. We are very pleased with our storage unit and the location is very clean and secure.
January 30, 2015
Google Public Storage Sj M
i have two units at this location and Alex was awesome in making sure I got the units that met all my needs! Awesome location, clean, and secure.
January 27, 2015
Google Public Storage Mark Scheffert
I have been a customer at this location for quite a few years. The customer service Alex provides is excellent. He is always helpful. The facility is always clean and secure. The location is convenient and is easy to get to. There is always plenty of supplies available at competitive prices too.
January 24, 2015
Google Public Storage Martha Stewart
I absolutely loved the costumer service. Sheila and cole were awesome!
January 2, 2015
Google Public Storage Jeff Berens
Extremely professional, I've been storing things at places for years and this is the best and most professionally run place I've been at.
December 10, 2014
Google Public Storage Robert Benton
today's visit was at and above all my expectations, Alex, was excellent with all details and touring the facility, which was spotless
November 23, 2014
Google Public Storage Bill Hurley
Alex was great and extremely helpful! I will always do business with Public Storage!!
November 16, 2014
Google Public Storage Sally Reigel
Great facility. Alex is super friendly and it's clear customer service is a priority.
November 12, 2014
Google Public Storage Heidi Briggs
This facility is always clean, and well maintained. Additionally, the ability to drive inside to access the storage is great considering the Minnesota weather. I use the storage for business and access it several times a week. The property manager Alex has been exceedingly helpful in assisting me with receiving supplies, and other special needs for business. I highly recommend this facility for any storage needs.
October 27, 2014
Google Public Storage Takeisha Burton
Alex was very pleasant and treated me with respect the entire time and was very helpful at all times
September 22, 2014
Google Public Storage Michael Marek
I really appreciate the outstanding service provided at a reasonable rate.
September 2, 2014
Google Public Storage Mark Annexstad
Always clean, accessible, Alex provides excellent customer service. Been a customer for about 18 months.
August 24, 2014
Google Public Storage Kristine Lambert
The biggest reason I like this particular Public Storage facility is because of property manager, Alex. He is always personable, calls me back immediately, and takes pride in the cleanliness of his Public Storage property. There are many Public Storage locations, but, I would highly recommend this one because Alex is so easy to deal with and always has a smile.
August 14, 2014
Google Public Storage Roberto Cazarez
It's a great place, very good service.
August 13, 2014
Google Public Storage Jack Brady
John was extremely helpful and courteous. Would recommend this place to anyone. Very convenient location.
July 29, 2014
Google Public Storage Brent Lundeen
I've received exceptional service from Alex at this storage location. I've had a lot of experience with storage units over the years, in a number of places and cities. But I've never had the convenient availability and responsiveness provided here. You may not need it often at a storage facility, but when you do its important. Much appreciated!
July 25, 2014
Google Public Storage Susan Stockinger
Alex provided excellent customer service. He helped us out in so many ways by getting us boxes and supplies, as well as the storage unit that met our needs. I agree that the facility is well maintained and operated in a professional manner. We will certainly recommend this business to our friends and family.
June 27, 2014
Google Public Storage Steve Behnke
Awesome service from Alex and Jessi
June 6, 2014
Google Public Storage mohamed ibrahim
Alexander he was great helper He show me unit and great price also Laurie Also great and sending. Me to parkway I Recommend ether public storage. In Burnsville
May 21, 2014
Google Public Storage cindy Jones
Alex was excellent. Very helpful
May 13, 2014
Google Public Storage Greg Keener
Alex helped up and was very nice and efficient. never a hassle or any problems when we are there
May 5, 2014
Google Public Storage Liz Bjorlin
Angie was very prompt in calling me following my online reservation. She accomodated our schedule and was thorough in her review of the facility answering our many questions and providing sound advice on the unit size we required. The building is clean, easily accessible and obviously well cared for. I would recommend this location!
May 2, 2014
Google Public Storage Shannon Domrose
Alex was friendly, knowledgeable, personable, and extremely helpful in my experience at public storage. He can read people which is an important part of any job and could tell i was in a hurry. He got me my storage unit quick and informed me about a mattress bag and the importance of one. He worked great with me even when i was the difficult customer. I was given better options and solutions to my problems then i thought were possible. Alex made my moving and storing experience go smoothly. Public storage should hire more people like Alex!
April 26, 2014
Google Public Storage Marie Atkinson
I had to work and was running late, and Alex and Phil stayed to make sure that I would get everything situated. They were both great, and would definitely recommend this place to anyone for the great customer service!
April 16, 2014
Google Public Storage Tim Russell
Alex provided great service and the facility is well maintained and operated in a professional manner. I wasn't paying a king's ransom to store my car onsite, so my service expectations were modest. However, Alex delivered exceptional communications and service that made for a great customer experience that far exceeded my expectations. I will be back as a customer for any future storage needs.
April 14, 2014
Google Public Storage John Boruff
Alex was so helpful and professional. He explained everything thoroughly but with a very personal touch. We really appreciated his suggestions on boxes and items we would need for moving - things we didn't even think of! I'd also like to say that Alex seems to take great pride in his location. We mentioned there was a gate that needed some attention and when we returned he was already out there fixing it. You don't see this kind of service these days; how refreshing.
April 3, 2014
Google Public Storage Kim Hall
Alex has great customer service skills..he was very helpful with storing vehicle. When ever I come in he always on the ball with any answers I need
April 1, 2014
Google Public Storage Marlene Johnson
We have rented 2 storage units in the past year. Alex has been helpful and conscientious in sharing our options, tour of facility and completion of necessary paperwork. Thanks for your great customer service.
March 25, 2014
Google Public Storage Todd Lindsey
Angie is very careful to ensure you get the best rate, and explains all terms clearly.
March 18, 2014
Google Public Storage Envy Alakye
I have had nothing but great service from Public Storage both times I have used their company. Its quick, easy, and has great customer service. Ramiro was no exception, he was friendly and we got along great, I enjoyed dealing with him as he showed me the Unit and aided me with all the paper work. I would definitely use this service again, and hopefully he will be around again the next time I need something from there. Thank you Ramiro!!!
March 15, 2014
Google Public Storage Janice Holman
This facility is lovely and the staff is great. We applied for a unit online, they called us the next day to verify a time that worked for both of us. Angie and Alex were friendly and helpful on the phone and in person. We would recommend this facility and experience to anyone.
March 6, 2014
Google Public Storage Kevin Anderson
Great facility. Clean and the management is very customer focused. I'd highly recommend it if you're looking for a secure storage facility.
March 4, 2014
Google Public Storage William Peltzman
Great facility and great on-site staff. Love the place. That said, don't pay late. And I don't mean 30 days, I mean don't be 5 days late, or they'll start HOUNDING you on the phone (multiple times a days even). By the time 30 days rolls around, they'll already have an auction date scheduled to sell your stuff. I know because I had a stretch of financial difficulties for a while. Glad I got that all straightened out now, because I do like the place, but dealing with their billing dept was VERY off-putting.
March 3, 2014
Google Public Storage Michael Ramos
The overall experience was easy and hassle free from start to finish.
January 22, 2014
Google Public Storage Lind Sinjem
I had a wonderful experience. Alex was not only very helpful, but he was very patient and showed us a few options without hesitation. I was very impressed with the cleanliness and security at Public Storage. Alex is a great asset and is extremely helpful and genuine. Thank you for your help Alex! Linda
January 20, 2014
Google Public Storage Dionne Hollins
Angie and Alex make a great team . Angie really took her time to explain the procedures and policies .Alex was not involved directly but he listened in and give me a unit that would accommodate my needs. Im a single mom and he recommended a unit easily accessible and close to the entrance which made me feel safe . Angie was easy to talk to and really warm in her welcoming. I felt like i was with old friends. Angie was quick and efficient I was in and out in less than 30 mins. Excellent service.
December 29, 2013
Google Public Storage Todd Amerman
Very nice facility and Angie did a wonderful job getting us setup in the best unit for our needs, Very professional.
November 7, 2013
Google Public Storage George Allard
First all i want say, the manager at this location Alex was great, he was so patient with me.. i had to continue to push back my rental day due to so many family things going on. when i finally came to property Alex showed me my unit and within 20 minutes i was done, great size and location. I would definetly recommend this storage place to my family and friends. Thanks Alex for all your help!
November 1, 2013
Google Public Storage Wayne Olson
I have used this storage facility since 2006 when I downsized to a townhome. I initially had both an outdoor unit and a climate-controlled unit. I have finally found room for everything at my home. I have been pleased both with the quality of my space and the office staff. They have always been friendly and helpful. I hope that I do not have to use the space again; but if I do I would chose the Burnsville Public Storage again. Wayne
October 19, 2013
Google Public Storage Dave Wagener
I needed a storage Facility and I needed one quick,, so I pulled into you facility at 14250 Burnsville Parkway,, where I met your Professional.. Storage Employee ALEX.. I was Impressed with his talent and acknowledgement as to what I was looking for,, and within 15 minutes I had the keys to a 10x10 storage unit!,, Good people are hard to find and I believe you found one with Alex,, My Hats off to you at Storage Facility corporation!! for the outstanding employee. I'd recommend it to all my Friends and family. Great Service!!!!!!!!!!!! :-)
October 11, 2013
Google Public Storage BayPoint “Bay Point Lake Apartments”
I rented a storage at this facility for 1 year. I was very pleased with the professionalism and outstanding customer service of Alex and his team members, they help make my rental experience tolerable. I have to commend Alex, who has gone beyond the call of duty to help me out when I was totally frustrated and needed answers. Thank you Alex for your all that you do! Felicia
October 8, 2013
Public Storage Edi Hssr
DO NOT RENT ANY STORAGE UNITS FROM THIS PLACE! YOU WILL NEVER SEE IT AGAIN! THEY WILL SELL IT WITHOUT PROPER NOTICE!!!!
October 7, 2013
Google Public Storage T Bruhn
Helped make a the moving experience much easier. Used this facility before and always been very satisfied. Angie helped me move in without a hitch