Public Storage Self-Storage Units at 2000 Old County Rd, 34th Place, Burnsville, MN
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
5'x5'Online only price$ 29/moSmall 5'x5'
$ 29/mo $38Best Price Label
- Inside unit
- 1st Floor
5'x10'Online only price$ 40/moSmall 5'x10'
$ 40/mo $53Best Price Label
- Inside unit
- 1st Floor
7.5'x10'Online only price$ 65/moMedium 7.5'x10'
$ 65/mo $86Best Price Label
- Inside unit
- 1st Floor
10'x10'Online only price$ 80/moMedium 10'x10'
$ 80/mo $107Best Price Label
- Inside unit
- 1st Floor
10'x10'Online only price$ 84/moMedium 10'x10'
$ 84/mo $112Best Price Label
- Outside unit
- Drive-up access
10'x15'Online only price$ 111/moLarge 10'x15'
$ 111/mo $147Best Price Label
- Outside unit
- Drive-up access
10'x20'Online only price$ 161/moLarge 10'x20'
$ 161/mo $215Best Price Label
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Self-Storage Near Burnsville
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At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 328)
Very welcoming Fall Sale. Good customer service.
Unable to access when need work 2nd 3rd shift complained when had to leave car in parking lot said would tow my car then charged a cleaning fee of 70 on something that wasnt clean when got locker Nothing good about this place istorage a better deal for same money every month got twice the size at istorage then here for lesser amount every month 175 here for 8x15 Istorage 147 for 10x20 You do the math on a better deal with someone else and able to come and go as please along with park if have too. Public storage a rip off
I would not use this location as the gate is open all the time so your paying for secure location when it is really not. I HAD AN ISSUE WHERE IT LOOKED LIKE SOMEONE TRIED TO PRY INTO MY UNIT. I CALLED THE OFFICE NO ONE WAS THERE AND LEFT A MESSEGE BUT NO ONE EVER RETURNED MY CALL. I had to get someone to fix the door to my storage before I could get I to it. There is suppose to be someone on site but they are never there.
Kenny was amazing! We had an issue with my grandmas unit and Kenny was very professional with handling the issue! She needs a raise!
Very helpful staff. Needed more space was able to transfer from a 5x5 to a 5x10 for literally $1. Only complaint this place needs a magnet run through the entire place i picked up 7 screws in about a 15ft radius :/
They should actually have someone to come chop the thick ice in front of the outside storage.. it's been like that for about a month now.. the office have different hours and they are lazy..
They could plow and shovel better. The hours could be better.
The manager is professional and the facility is always nice and clean
I Have had only an amazing time since I have moved into this area. Kenny is so nice and extremely helpful with all of my moving needs
Great Experience. Kenny was so kind and helpful!
It's a storage place
Great property manager! Well kept property and great prices!
Horrible! Waited outside for an hour at 1:30pm on a weekday, no one was around. No signs. Just a website that says there open. I needed a unit but wanted to take advantage of the 1st month for $1 promotion that was available only online, well until you get to check out, where the total due includes full rental costs. I tried calling customer service who "took care of it" for me by sending me a confirmation email with a receipt that included over $70 in charges that were not agreed on. My boyfriend is now shopping units due to his experience as a current customer so don't think it ends after signing up!! Needless to say I took my business elsewhere and I would strongly recommend doing the same.
Perfect for my needs. They were very helpful. All of the staff was great!
Great customer service, asparagus gives courtesy call
Kenny was amazing she helped me throughout the process of moving in as well as moving out of my unit 10/10 highly recommend.
kenny and the manager were great
Nice people had some problems talked with the manager nice guy hope to keep doing business with them
Unable to access my unit. This location is not great at infrastructure upkeep causing a lot of water pooling. The wall between my unit and my neighbor's is damaged allowing access to my unit through their's. The weather has caused so much shifting in the foundation the lock doesn't line up with the slot properly. It has to be forced into submission.
I've previously used a Public Storage locker in the Como area and had a good experience there as well. Great company, committed to keeping customers' possessions safe. As for this specific location, I've had my unit for a month now and have had a great experience! On move-in day, Kenny met me in the office and walked me over to the unit I reserved to make sure the size would work for me. She walked me through the app process, insurance, etc. Super helpful and personable! Accessing the gate through the app is fantastic. So nice not getting out of my car to type in a code. Driving up to the door my unit is located in is super easy. 10/10 would use this location again (and will continue to do so until I move into a larger house that can fit all my stuff!)
Kenny was great and helped me with my app!!
Good location to rent a storage unit. Reasonable rate also. Andres is nice and helpful. Thanks!
Andres did a great job Thank you Andres 😊👍🙏
Andres good guy
Andres is amazing and is incredibly helpful to make sure my storage needs are met. He sincerely thinks of the customer needs and offers up the best solutions. Highly recommend this location solely due to his outstanding customer service!!
Nice customer service
This is the best storage place I have seen! The manager is great! He helped me with the move in and with the move out! Clean place too
Great place! They have been great to us so far!
So easy to rent from Public Storage - online set up, easy move-out. Was the easiest rental unit I have ever had. Andres was so nice and friendly when we moved out. Very happy with my experience here!!
We had a great experience storing our belongings here for several months while we searched for a home. They checked in with us when they were on site and while we were loading and PS made vacating really easy and straightforward. Definitely would store here again if needed.
Andres did a awesome job I was more than satisfied with the service provided.
Very pleasant people to deal with
Andres made the process very easy and understandable. Great communication and would recommend this place!
I worked with Andres on a dire situation where I had a delayed closing on my home and thought I needed a storage but could not get a straight answer from my lender. Andres worked with me so I could reserve the space yet if needed cancel and not be charged for the reservation knowing that I was falling on hard times. Andres went above and beyond to help my family and I and during a very tough time reminded me that there are good people out there! Thanks Andres!!
Andres was very helpful and professional. Thank you sir! Love the storage space, good deal.
Andres did good job.
Very clean, easy to use app. Friendly manager (Andres). Suited our needs well for short term storage!
Great job Andres! You rock!
Andres was more than helpful!!
Andrés did great service!
Andres helped with my move much appreciated very helpful.
Andres was awesome
When I got there to pay my bill. It was locked. Hours posted M-F 9:30-5. Called to make payment wanted to charge over $10. Finally talked to someone she was rude and told me this storage office is closed Tuesday and Wednesday. Nice they didn't have to notify customers or change the sign on their door
I love this public storage! Andres is very kind and very knowledgeable! He has great customer service and helps me with everything I had questions to. I’ll be recommending this location to everyone I know! Keep up the good work! Thank you again for helping me and for being so kind to me!
I was very impressed with the service I received from andres every time I come there he’s asking if everything ok if there enough space... very great service I would definitely recommend this public storage ♥️
Good check in from Andreas
I’ve been with this public storage for a few years now and they’ve complied to me wonderfully things got a little tough moneywise and they help me out and lowered my rent a little bit with the Covid and everything you know the very friendly people the guy who lives there right now I forget his name is wonderful good guy asset to the company that’s for sure professional down to business but very friendly and very helpful
Everything went very smoothly! They called me to make sure that I was understanding the application process and if I had any questions. The lock was all ready for me in my locker when I got to my locker on move in day. The gentleman also called to make sure everything went smoothly after I moved my stuff in which it did. The price is right, the employees are friendly and helpful, and my space is clean. I would recommend to anyone!
Andres was great.
Nice place when you need storage.
My second review. After 2020 and all the Covid-19 dysfunctional year we have all experienced Public Storage has stood out as the most positive company of the year for me. Alex and his team have bent over backwards on the maintenance of my parking spot and have made a difficult year a better place for me.
Guy there was pretty cool
Thank you so much for last minute help!! :) great service!!!
Great service andres helped alot
Awesome experience! Andres helped me get a unit very fast and at an affordable rate! He was very professional and helped me step by step. Highly recommend!
Andres I was very impressed how he explained to me everything. In the way that its was understandable. And mostly the way he was very patient with me I really appreciate 🙏 the way he traits me Thanks again
Great manager onsite August 2020, Andrus, easy access and clean storage unit. Would rent again if needed.
Andres manager was si cortious and flexible to work with. I highly recommend him... Kudos
Nice, clean, and secure location. Very easy to move in and out to access!
Alex was very helpful and friendly and he got us in and out in a jiffy. Thank you sir 👌🏼
Andres did a good job. He help me a lot!
It was a very great experience, Andres was helpful in answering all my questions and he helped me with any difficulties i had. Will be using this place again!
Mandatory face masks, not cool.
It was a very smooth and quick transaction. Andres was super helpful and informative with all of my questions. Made the whole process very easy. I Highly recommend.
Andres was a big help and very polite!
Andres is wonderful!
Katelyn was great at answering all my questions, and getting me in my unit quickly and efficiently! She got me set up and right in immediately. Thank you!! Let Andres know you did great!!
Great place so far. Andres was really nice, even with a pandemic going on.
Very secure. Had it 20 months with no issues. Checked out today and the attendant was great. Kind, helpful and very efficient. I recommend him and Public storage anytime. I will definitely use them again if I need to.
Andres was Very helpful and super nice to talk to, definitely a good associate for here.
Very helpful considering we went to the wrong location Andres helped us get situated and got us all set up with what we needed!!!
Andres did great!
Andres was a great help! Highly recommend
Andres was very informative.
Andres great job
Andres...Did a good job
Very helpful. Thank you.
Andres did a great job
If I could give a 6th star I would.. My mother and I have been using them for about 2 and half years now. I have NEVER had any issues with anything. Recently I had to downsize my moms stuff and move into a smaller unit and the service I received was so painless. Even was able to get her into a unit in the same building so I did not have to ttedge the snow!! Everyone I have met working here over the past 2 years are all very kind and compassionate. I'd recommend this location to anyone!
Andrés really great job thank you so much!
Excelente doctrina es una Bonita y gran familia cristiana DIOS LOS VENDIGA Y A ESE GRAN CIERVO EL PASTOR ARNULFO Y A LA GRAN CIERVA LA PASTORA
Andres you did a great job
Andre's was good at getting everything set up. Hoping this is a good storage experience
Andres did a great job!
Está muy seselente
Andres is always helpful when I forget my gate code. Snow removal is good and unit is looking good.
Andrea did a great job
Andres was super helpful on getting us a locker today instead of us waiting for the reserve date (which we messed up on, not him!) And answered all questions with direct answer and not beat around the bush! Thanks Andres!
Andres was great! Very helpful.
Andrea was cool to work with, great h Guy
Andres was great and gave me all the info I needed made it very easy. Great employee!
Great customer service, Andre's helped me out. had no issues while using my space, friendly staff. Definitely recommend!
Andres was awesome and very detailed with the process. Awesome service.
Andre's did an awesome job helping me.
Andres was professional and informative
Very good Andres is so kind! He is awesome!
Andres did great!
After weeks of research, I came here last week to rent a storage and Andres helped me getting a right unit with right monthly rate. I highly recommend stop wasting time and stop by the office let Andres find you the right unit.
Andres is awesome! He was tremendous and extremely helpful.... He listened to my issue and tried to help and problem solve. I'm in a different unit now and a very happy customer. Whatever you're paying Andres, it isn't enough!
Andres was friendly and welcoming
Nice tour by Andres! I'm sure my sons belongings will be very happy here.
Andres did super!
Andres did very good job and help us a lot.
Andre's did a great job today!
Andres did a great job with excellent service!
Andres did amazing
Andres did a great job! highly recommend!
I rented a storage locker here for over a year. While it was the right size for everything I needed to store, everything about this entire place turned out to be a NIGHTMARE. Before renting a storage locker, I was informed by Jessica that there were working cameras on the premises as well as them doing a walk through of the property three times a day to ensure that it was secure. Turns out that isn't true AT ALL. There are NO WORKING CAMERAS ON THE PREMISES. Their "three times a day walk-through" is not done all of the time. Many storage lockers have been broken into. Including mine, not once but twice. Did they call me to inform me that my brother's tools worth thousands of dollars were stolen? No. Did they call to let me know a $300 collectors fireman's helmet and my grandmother's jewelry from the late 1800s to the 1940s were stolen? No. Not one call or email to inform me that my stuff had been stolen out of a locked storage locker. And don't get me started on their insurance program. It doesn't actually exist. Unless you have receipts for hundred year old heirlooms and other things, along with serial numbers... A police report does no good nor does the insurance coverage you pay for. Upon multiple visits, I also noticed that the gate was stuck/broken open multiple times. Why do we need a code to enter if everyone has access? Public storage is right... Its definitely PUBLIC. Everyone has access. I spoke with Mr. Gardner, area supervisor over the district manager, and he informed me that the bill would be taken care of when I informed him that all of this occurred amongst informing him that when I went to close out on the locker when I was no longer using it, their online way to end services did not work. Leaving me "owing" on a locker no longer being used for two months. Now, I have Allied Interstate LLC, a collections agency, calling me 17 times a day over a bill I was not and am not accountable for. DO NOT RENT HERE!!!!!!!!!!
I was having one heck of a moving day - my movers did not show up. But Ms Jessica MADE my day by telling me my first month's rental was only going to be $1. Something went right :) And Jessica was so proficient in her paperwork and one kind lady. I say give her a raise - she deserves it. Linda W. Andreas was a huge help lately for me with my storage unit. Congrats on the naming you manager of the Burnsville Public Stor. I am internally grateful you were!
Moving has been very stressful but the guy working there, Andres, was very amazing. He explained everything well and I left happy.
Good hours, clean, nice staff
Andres did a great job with explaining and offering different storage options.
Just a good place to store your stuff
Katelyn made everything smooth! Don’t hesitate coming to this location!
I rented at this location for a few years was very happy with the security and site
Stopped in today and met Joann and Katelyn some very nice ladies, showed me the property and helped me with my needs
Just stopped in to this location and Katelyn let me in early and helped me through my questions I had about public storage and showed me the closest location to me as well as the best price I would recommend stopping in to this location for good honest information! Will definitely be renting from Public storage
Office lady is super helpful and clean storage units
Great job very fast to get my keys and worked around my schedule
Joann was quick, efficient, friendly and very helpful. Thank you! 😊
Stopped by and spoke with Katelyn she told me exactly what I needed to know for storing and she had such a chipper attitude love public storage
I was completely satisfied with the staff on this complex. I would give them a 5 star rating, JoAnn was always smiling and helpful. Thank you for your service.
Clean, well maintained, and gated.
Joann was very nice at service and very nice person i give5 stars for her and hope shes there for along time shes so nice very yood service
Had a great experience setting up my storage unit with Joann. It was swift, easy, and I got a great unit in a great place. I look forward to working with her in the future.
Today I went and visited this location to learn more about storage units and how the renting works and Katelyn helped me by figuring out what size I needed and working with my price range to help find a store that will work for me very helpful!
Joann was extremely helpful -- She explained all the stuff really well -- And she was always smiling -- A really great Public Storage employee --- Thanks to Joann
Sheila is absolutely awesome and I highly recommend this location if you ever need storage, she gives the best customer service.
Sheila is the best customer service person ever. Is so personal service. We just love her.
Their website is down constantly. Can’t log in to pay my monthly bill. Called there national number on a Tuesday morning because their system would not let me log in, and was somehow patched through to the “office manager” at my storage location. She proceeds to tell me that there is no IT person and their “headquarters” that can assist me. Said I can pay by phone but there is a service charge assessed. Unacceptable. This is the second time this has happened in the 6 months I’ve rented from them. I will be moving my property from Public Storage and will never rent space from them again. With the number of storage facilities available, I would warn you not to rent from this company. They try their damndest to get free and penalties from you at what ever cost. Also, measure your unit. They advertise sizes and the units you get are smaller. By at least a foot in both directions. Buyer beware. Peace out
Joanne was the best and most helpful manager for my company's needs. Very professional.
First Time getting a storage. Joann at public storage went above and beyond with customer service/ satisfaction. She answered all of my questions with great detail. I highly recommend this location for storage, best price, excellent condition, and purfecper secured.
As an active duty service member, Joann made renting a unit fast and easy. She was very professional and friendly. I can easily access my things when I'm back from my orders and can rest easy knowing my items are safe. I highly recommend this location.
Sheila was absolutely wonderful and very helpful explaining how to use public storage, great for a first timer. Very kind and funny! I highly recommend them!
Great location clean garage ,and friendly and good service.
Joann she is great person she give me a great service
Very nice Joann
Andres was very friendly and helpful.
Alex was very helpful in making sure I had a good experience. Highly recommend this storage place.
Not happy at all have my notice of move out as stated in rental agreement and they were closed on that date which was new years day and they are charging me for a month's rent when I was completely moved out on 1st they just were not there to inspect the storage ...
I stopped in a couple days ago and spoke with Joann and then Katelyn a couple days later they explained everything I needed to know about renting at this location and answered every question I had! I will definitely be renting here once I move out! Loved how friendly the staff was as well!
Joann made the move in process so smooth and easy to understand! I had to downsize my unit and she helped me once again making everything very very easy! I give this place 5 stars! Great customer service! I recommend this place to everyone!! Thanks!!!
Very organized signup process and friendly service! Great experience.
I have rented from Sheila for years and I absolutely love her!! I highly recommend this location to everone who is in need storage!! I would give 20 stars if i could!!
Really clean! Sheila helped out so much, she’s such a sweetheart. I appreciate her help, she really made me feel comfortable with having my things in this storage. She’s Highly recommended!
Joanne was very helpful and professional! Recommendation well earned.
Thanks Julie she did wonderful and made everything easy for I can’t thank enough
Andres did a great job!
Joann is an amazing person was very good and help full amazing employee
Jessica was awesome explaining everything.
Andres did a great job with check in!
This place is amazing!! Joann is very helpful!!!
Joann she’s really so kind and amazing customer service also she’s really Helpful
Joann was super helpful with all my questions!! So sweet!!! Would highly recommend this place!!!
Joanna was amazing
Joann a great and wonderful help in all of my needs with Public Storage. Thank you so much!
Very nice and so very helpful!!
Fantastic staff, super friendly. Extremely satisfied with my renting experience.
Joanne is awesome, always very nice and keeps you up to date on when your balance is due! Great customer service!!
Great staff excellent customer service. Would recommend to a friend for shore.
Joann is always so friendly! Always smiling!! Always helpful!
Joann was great providing excellent customer service. She was awesome!
Shiela was very professional. Amazing storage facility.
I often have gone to public storage but this time is very unique I was serviced by a pleasant helpful young lady Joann, who is very patient, I'm one of these old folks that uses my phone mainly for talking and get stuck when written anything on technology. I very much appreciate the time she has spent with me!!
Dave was very cheery and helfull.
Good place,good attention, very friendly service ....I love this place .
Fantastic Customer Service. Joann was very personable and helpful. We were very impressed.
Always very helpful
They told us we don’t have to pay if we move out before 25th of the month. We moved out even before that but they still charged.Called them 4 times and they said they would take care of it but they never did. Better to use somewhere else!!!
They don't tell you about the insurance fee and don't give you an option.
Joann was an amazing help! She even helped me with account issues. Definetly recommend this place.
Great service from Joann
They are lier. They promised me that they won’t charge me for another month if I move out before them month end. I did in 21st of the month but they still charhed me for the next month. Don’t go there again. There are way better and cheaper ones. Plus they keep their promises...
Rented a storage unit today the process was extremely smooth and efficient. Heather did a great job showing the unit and processing the paperwork.
Heather was extremely helpful and made my move in so easy. She's always extremely upbeat and keeps that property looking beautiful! If you need storage this is the place to go!
Just got a storage unit here. Heather was very helpful and funny! Units looked amazing. Very easy and fast process. Easy access.
Our storage was broken into very easily along with others, there’s no security cameras and the gate is wide open alot of the time. There’s no security at all,they broke the gate, took things and moved our things Would not recommend, We’re moving out of it.
Heather is amazing! She made my move in super easy and is always extremely friendly. Would recommend this location to everyone! 10 stars!
Heather was super nice and helpful...thank you for putting a smile on my Face......I will definitely be recommending your services
Poorly maintained self-storage. You have to get out of your vehicle to enter gate code. Snow was not cleared from doors making inside hallways to storage units very slippery, multiple light switches we're loose and half hanging out of the box, ceiling sheetrock was starting to fall in several places. Might be the least expensive, but you get what you pay for...
I give 5 stars Heather was very friendly and extremely helpful!!
Jessica very helpful
Nice place... thanks for the service from Jessika
Jessica was very professional and very nice.
Service attendant Jessica was so helpful!
Just got my first storage locker ever, and Jessica was amazing at answering all of my questions and making sure I had the right size locker to fit my needs! Will be recommending here to others!
This place is very nice and clean! Jessica got me right in and out . The process was very smooth .
Jessica was fantastic to work with..
Had a great experience there. Jessica went over everything with me. She is so friendly i would definitely recommend this place
Hi im shelia and the moment i meet lauri i felt at home. She assured me that all of my belongings would be safe she did a walk-through with me to show me many of the other units it was a very pleasurable experience Laurie is great
Lauri was so helpful and answered all the questions we asked. made it easy to sigh up and know our things are protected thanks Judy Doble
Friendly staff that has been nothing but exceedingly accommodating every time I need them for anything. When i signed up they even recommend that i do it online to dave myself some money. A great place for your storage needs.
Unbelievable customer service in an age where it is hard to find!
Lauri is amazing. Best customer service ever!!!
Laurie was nice
I would like to give this place a 5 stars! Lauri was so awesome! I originally asked for a 20x10 storage unit, but as soon as I informed her I only needed the storage unit for a month, she immediately told me she could get me into a 30x10 storage unit for less money due to a special they had going on. Lauri was so friendly and helpful and I can't thank her enough for making the process so simple and for saving me money! I would highly recommend this place to anyone! I also want to mention the lady working at the Savage Public Storage location was extremely helpful as well.
Lauri was very helpful and nice
lauri is nice!! Very nice. We had a nice experience . And we got to ride the golf car😝 plus storage prices are very very cheap👍
Lauri is awesome!
Rent here if you want safe and secure storage from Lauri.
Lauri was very helpful and friendly!
Friendly and helpful!
Lauri is helpful and friendly
Lauri is awesome... she is friendly sociable and makes the process simply n easy.
Just moved in today. Loved Lauri (Property Manager)! Love the deal I got. Thank you!
Lauri made it really easy and simple to get my storage unit! She was nice and friendly, definitely won't anywhere else!
While the manager is cool, the customer service helpline sucks. Make sure u know that they will raise your rent every 6 months. Mine was raised $25 a month. Thats why i left. The guy i spoke to on the phone when this happened was a sockcucker and told me if i want to stay i have to deal with it. I not only recommend against this place, i recommend not using public storage at all, no matter where you are.
Alex is very helpful and I will recommend it to everyone
Overall great place. I reserved a unit online, when I got there it wasn't quite as big as I was thinking, so they let me get a larger unit and still gave the the discounted online price. Also, it was great that the first months rent was only $1, the staff was also very helpful and friendly. The only sort of downside was that there were a couple of fees that weren't prominently displayed on the website. When checking out their website gave me a total move in cost, but left out that they require insurance ($11 / month) and you have to buy one of their lock cores ($20) that will really only work if I rent from Public storage again (unlike other storage places that let me provide a regular padlock). I'm sure those fees were mentioned somewhere in the fine print, but it would have been nice if that was listed more prominently. Even with that I still give them 5 stars.
Lauri took incredibly good care of us, above and beyond every time.
Lauri is friendly and helpful!
Renting from Public Storage was great! We got a larger unit than what we had found at other companies - and it was much less expensive. Jessica was wonderful to work with - very knowledgeable, friendly, and efficient. Good customer service skills!
Laurie was awesome and very helpful.
Stores your things. Pretty hard to be dissatisfied.
Lauri was awesome to deal with. Super friendly.
Super helpful with obtaining the unit. Everything was fast and easy!
Property manager was very courteous and helpful
My experience has been great! Lauri is helpful and friendly. Highly recommend this location!
Friendly and fast
Lauri and Ruth are great - so helpful and friendly
My time in store with Laurie was totally awesome She was very efficient knowledgeable and friendly Process went very smooth considering the fact I experienced issues at another location This location was a great choice I was even able to make my flight Thanks Laurie You are awesome
Its a great and friendly place Lauri makes it easy and she very professional. Thanks Uhaul and Lauri!
Super nice! She upgraded us and gave us a discount; very personable too. Great service.
A few weeks ago while going to open my storage space I mistakenly locked my keys in my car as well as my phone. I went to the front desk for help and Lauri who was working at the time went above and beyond to help me. Since I had hardly any numbers memorized she let me use her tablet to get on my facebook account and get a hold of someone who was able to bring a set of spare keys. It was a frustrating situation but Lauri helped save the day. It was a fantastic example of great customer service!
Lauri was great! She was very helpful, friendly, & very informative.
I have had a great experience at the Burnsville Public Storage location. I have been renting for about 10 months. I have worked with both Lauri and Ruth and they both have been very nice, friendly and just easy to talk to. These ladies have been great! I have had no problems with my rental and I would recommend this location to anyone. Thanks Lauri & Ruth for making my experience smooth and easy.
Lauri is super nice to me and helps to get the unit
Hello My name is LeAnn I have been with Public Storage since November and it was the first place I called. When I talked with Lauri she was incredibly nice - she knew all my questions - easy to talk with - I didn't have to call another place (seriously). When we met to look at the different units she was very detailed, she also helped me get setup on the internet. I usually have to google reviews, call different places to compare etc etc etc. I think it was because she knew what she was talking and I valued it. --- I also like your location - it is clean - I never have any problems with snow - other tenants (which is another plus) I have felt safe using your facilities. Thank you.
Lauri was awesome
Very convenient for me, always letting me know when payment is due before late charge set in.
Latasha did a great job!!Took good care of the situation that I had at the public storage.
Convenient location and Lauri is very nice and great to work with.
Great Location! Prices Very Reasonable Very Friendly, Courteous And Helpful Staff. Everything At Site Was Clean And Easy To Access. I have Recommended To Several Friends Looking For Local Storage In The Area
I highly recommend this location. The gal that runs the office is wonderful. She went over and above to make sure she provided excellent customer service, which can be rare these days. I have almost never taken the time to write a review on anybody before but she deserves it. I rented here May - July of this year. I was so very impressed with that experience that I didn't think twice about where to go when I needed storage again last month. She made renting a storage unit an easy and pleasant experience. Thank you!!
Best Staff! I chose PS the first time because of price. I chose PS the second time because of the staff. Lauri is always friendly and helpful. She keeps the area clean and well maintained. I would certainly recommend this particular location because of her.
Lauri saved us some money by letting us know about the bigger unit deal!
I have been very happy with the service at this location. Both Lauri and Ruth have been pleasant and helpful every time I have interacted with them.
Ruth was very helpful in helping me get the right unit.
My storage is ok. What is not ok is that it closes at 6pm. My last storage location in Bloomington stayed open till 9pm. The hours are horrible.....They need to stay open later.
Clean secure site to store all your personal belongings! Great customer service Laurie is very accommodating thanks again for the great customer service! I would recommend this particular storage site to anyone
I have been using this storage facility for many years, Lauri is always helpful, I have changed different units a few times and have been happy with the service.
Lauri has been great! I'm a returning customer, and she is always available and always easy to get a hold of.
Great staff, really friendly and helpful. Thank you again for everything Lauri.
This place was great! Walking in, I was greeted by Laurie. She is probably one of the friendliest, most down to earth person I have ever met. You could tell she wasn't there for the money, she was there because she loves to interact with people and bring smiles to their faces, which is hard to come by now days. Upon first arriving, since I had reserved online, she brought me straight to the locker that I was going to be renting to make sure it was gonna work for me. After that, everything was explained and I was on my way. She was very insightful and answered all my questions without a problem. As for the facility, its very well taken care of and you can tell it is managed very well. I would absolutely recommend this place to anyone, and they should definitely make sure Laurie is there.
Extremely friendly staff, I would recommend this place to anyone in need of storage. Great deals on units of all sizes.
I had a wonderful experience and would suggest this location to anyone needing storage. I sold my house a month before I was able to move into the next one and got to take advantage of the $1 for the first month deal. Everything was just the way I left it a month later and Lauri (the friendly person at the front desk) was extremely easy to work with...she really made a stressful process seem easy!
Lauri was wonderful...very polite and helped me with everything i needed...will definitely come back and see her!
Great place to store my stuff (used for about a year). Lauri was super awesome at helping me pick the right locker and always provided the best service. Lockers were in great condition and easy to get to. Payment was easy (auto pay and used online services), lockers were reasonably priced.
Was treated very well, from the customer servive on the telephone that set me up with my initial appointment. Then I met with Angie and she was very kind, courteous, thoughtful, and attentive to my concerns and needs. I would recommend the Public Storage in Burnsville on Old county RD 34 and especially Angie who made what I thaught was gonna be a hassle into a enjoyable experience.
Accommodating, friendly and a good value. Lauri knows the business and can assist you in finding labor or equipment should you require it. Very pleased with the experience.
I stopped in for prices and Lauri is the best! I will be storing here when the time comes for my storing needs! 😊
Went in to check prices for storage. Manager Lori was very helpful. Wish it was a bit closer to my work tho thx
Lauri is always super friendly and helps whenever she can its a great place and easy to work with would totally recommend it to anyone
Alisha and Skip are the most help helpful people I have ever met. They truly care about their customers and they prove it all the time. Alisha's help in getting me the right size unit and helping me not waste my money and time was awesome. I highly recommend this PS Location and thank you both for making my life a lot easier!
Ive only had a unit for 1-2 months, Lauri helped me get a great price on the unit I have. She is the reason I rented from Public Storage. I looked a few others places near by, she listened to my needs and happened to have a unit that fit my needs at a very good cost. Im in and out of the of the yard quite often. I see Lauri on the way in and out, she always smiles and waves. I pay my bill on site just so I can stop and chat with her.
Super friendly staff, extremely helpful, fabulous to work with! Highly recommended!
Lauri was a pleasure to work with and extremely helpful. I would refer this place to anyone!
Lauri was very accommodating and the property was neat and tidy.
Lauri was helpful and friendly! Highly recommend!
Angie is always a pleasure to work with and addresses any issues, good or bad immediately with a positive attitude
Angie was super helpful and friendly today. My wife and I really appreciate the help we received.
Great people. .. love their service
Stopped in for some information and supplies. Lauri was very pleasant and helpful. Answered all my questions and gave me all the information I was looking for. Thanks!!
I reserved a unit today and my experience with this location was Grreat! I dealt with Lauri. She was very patient yet provided me with fast service. Very friendly and excellent interpersonal skills. I would recommend this location to everyone. Overall experience was awesome :-)
Completely satisfied with the service I've received renting at this location. Alway come to make payments at the site, Lauri & Alisha remember me & always have me laughing.
My company has had storage here for years, I'm here at least 3 times a week. Lauri is super funny, helpful and manages a great property.
Lauri was awesome! She got me a locker fast and the process was easy.
Lauri is AMAZING. she gives excellent service every time I am there.
My dad is storing at this Burnsville Public Storage, likes Lauri. She always remembers him & both can give as well as take jokes. Site is taken care of well too.
Lauri was very helpful and knowledgeable and made our cross-country move more pleasant. Lauri is top notch in customer service and I would recommend her and this facility to anyone looking for a quality storage experience.
I've rented at the Public Storage Burnsville for a number of years now and the outstanding customer service from Lauri is a huge contributing factor for my continued tenancy. Highly recommended!
The facility manager, Lauri, was quick to provide exemplary service. She also provided me with local movers to locate and to relocate my storage items. I was concerned with the pricing on this facility after the move in deal ended abruptly, but decided to continue to store my items with Public Storage because of the inviting atmosphere provided by the property manager. I would recommend this facility to others!
i give this place 5 stars the best customer service ever from the manager.
It's a quick and easy process. Lauri is very helpful and the prices were quite reasonable.
Lauri is always very helpful and prompt. I.have dealt with her several times and she is very consistent and friendly.
I've rented at Burnsville public storage for a couple years and Lauri is always helpful and friendly. I would DEFINITELY recommend this place!!
Great place and friendly service. Laurie helped us figure out what size unit was best for all our needs. She was very helpful and always come up to talk when we are there if she is outside. She makes u feel comfortable there.
Great place to store your things. Friendly and courteous staff with clean facilities. I would not hesitate to rent from this Public Storage site again in the future. Five Stars!!!