Public Storage Self-Storage Units at 150 W 81st Street, Bloomington, MN

I had some communication problems with public storage- but the property manager here (Erica) really made the process quick, easy, and efficient! Really appreciate the help! The world needs more managers like this! (Corporate - if you see this please ignore my angry voicemails - Erica deescalated the situation).

Erica was very helpful and did a great job explaining how to access the facility and where everything was. Excellent customer service!!

If I could give this place a zero I would. Horrible customer service. Nobody will answer the phone! Countless attempts to access my account online and add a person to my account has failed for 4 weeks. Manager refuses to help or return phone calls! The app SUCKS! My car window is down and wasn't when I left. I talked to a local who knows the place. Didn't have anything positive to say. Endless circle jerk! Go anywhere else 💯👍

Tashawna. Absolute fabulous experience with toshana she was very helpful she guided me through everything and highly recommend her she was great.

Ty

Wonderful experience! I was helped by tashawna. Quick and easy check in. Tashawna was friendly, and her communications skill was excellent. She made sure I had proper knowledge of what to expect.

Someone clearly tried to enter my unit by the damage to the door and sliding lock. Rates went up after about five months.

Excellent experience, Tasawanna was very helpful . Space is clean well

Very friendly and great customer service. She know her stuff. Thank you so much!

Wish it was still open 24 other then that would have been 5 star

I stopped in to get a storage today it was met with Stellar service by tashana help me with everything I needed I recommend giving her a raise

Very clean, building manager is awesome!

Racially profiled. The desk attendant did a walkthrough pretty much only in the area I was in while I was @ my unit.

I don’t know how I could have accomplished this rental without Erica’s help.

Tashawna is very nice and helpful and gave me a tour. She’s amazing and deserves a notice 10/10

I had a great experience at the location in Bloomington on 81st street. I was helped by Erica. She was very nice and extremely helpful. She explained all the sizes of lockers showed me a few and even found me a really great price. I would highly recommend this location and that is totally based on my experience with Erica.

Super helpful staff very clean facility seems to be heated and equipped with electricity

Clean facility, reasonable rates, friendly employees, I appreciate all that Tashawna has done for me.

Tashawna was the best. She was very helpful, very knowledgeable. She's very friendly and personable. Kept her composure when police showed up becauseof other customers. Very good multi tasker. Deserves a raise or promotion! Thank you Tashawna so much!

Tasawanna really helped me to stay at public storage Very Helpful up beat Employee your lucky to have representing your facility

Tasha wan was great! Super helpful, kind, and efficient! Location is clean!

Tashawna was extremely astonishing and helpful in every aspect in helping me and others

Tashawna made my last terrible visit a good experience. Even though I moving out due to Linda's awful service, Tashawna rocks! I found a newer place around the corner for far less money, but she really has great customer service skills.

Tashawna from Bloomington mn public storage provided super service

We rented a new storage unit today at the Bloomington location and we were assisted by Tashawna Miles (sorry if incorrect spelling). Tashawna went above and beyond— she was friendly, efficient, thorough and went out of her way to make sure we knew our options and were satisfied with our choice. She made the whole experience quick and easy. Thank you for your excellent customer service!

Tashawna was great! She was friendly and made my first time signing up for a unit at public storage easy. Recommend this location!

Thank you Tashanna for all your help the other day. You explained everything beautifully!

Randy from the 9033 Lyndale Ave location saved the day for me!! He was very helpful in finding me another unit at a different location with the size I was looking for. The drove to the new location as there was no one there to help me. He also fixed the broken door of the new storage unit! All location managers should be like him, top notch customer service. Angela

I have had 3-5 units since Oct 2013 since my mom passed away & now I have 7 from a fire we had in our home Jan 2020 I've seen only a few great employees come & go & many horrible ones that shouldn't even be hired mowing lawns . All my units are at Lyndale location but 84th st one is closer so I pay there. Tashawna is a breath of fresh air & is so friendly & helpful. It almost seems unreal but it's not fake at ALL. She should be treated good & paid excellent as that is what she is giving out to their customers. Corp companies rather pay crumbs & keep paying to train those that leave within a month than to pay great to keep them. I never understand this consept. Tashawna deserves all raises before it's raise time. Just look at all the good reviews about her none bad Mr Big wig that reads this. & $25 she should get for every good review. That's what my son gets where he works. That's how you keep great employees. ( Review about one of my units. The one that's in my name)Thanks Tashawna if you read this YOU ROCK & Maybe saved a customer with now 7 units I pay on monthly. Im sick of them raising rent so idk if I'm moving to other storage yet or not butTY for helping me .

The two gals who worked with me were awesome. They know their job and do it well. Tashawna at the Bloomington office and Laquoia(sp?) at the Hiawatha office went out of their way to help me. Thank you.

This is a very nice, clean facility! Tashawna was fantastic! Super knowledgeable, amazingly friendly, and extremely helpful! Thank you, Tashawna!

Tashawna was amazing today! We had a very complicated transaction, and she guided us through it with a smile and professionalism. I would highly recommend this location for your storage needs.

I was at Public Storage and met Tashawna she was very helpful. She is very good at explaining instructions. I definitely will be referencing this place to someone in need.

Tashawna was the absolute best at handling our situation. She was professional, courteous, and straight forward. I give this place the highest rating and recommend this location to anyone.

Tashawna was extremely helpful from beginning to end. She called me to confirm my reservation and answered all my questions. When I needed a larger space quickly, she helped me with the transition process. She is so super friendly and helpful. Thank you Tashawna!

More businesses should have employees with the customer service skills that Tashawna has. Professional, helpful, went the extra mile and made sure everything was right before she was done. That kind of service is not seen as much as it should be seen now a days.

Tashawna was amazing and upbeat! I’m so grateful for her assistance changing units and finding carts to move our things into storage! Thank you so much!

Tashawna was amazing. She helped me in whatever was needed and answered all questions promptly. Thank you!

Drive in Easy...after the code gate..has an elevator. N karts as needed

Stopped into office and got great customer service from Tashawna. She was nice and funny

I waited too long to post this, and now I can’t remember the name of the AMAZING woman who came outside to help me with my entrance code, and later helped us roll our piano up the U-Haul truck ramp. She is tall, and her name starts with a “T”. (TaShawna?) Give her a raise, because she was SUCH a dear!!!! :)

Tashawna was very helpful and made my rental experience easy and enjoyable.

Tashawna was so helpful in helping me find the most cost effective lockers for my situation . She is very knowledgeable, friendly and welcoming . I’m glad I found this public storage location. The access technology is very user friendly .

Thanks to the nice young lady named Tashawna for helping me out!

Omg so greatful for the care and customer service ❤️. I came to pick up something out of my shed. I thought I locked my door. Tashawna checked all the doors that night and found my mistake of putting the lock on but the door wasn't closed. She called me the next day. What an awesome save. I so appreciate her. Such a sweet person 💕

Tashawna was a great help for us !

My experience with Tashawna at Public Storage property #26662, Bloomington has been amazing beyond belief! She is super helpful like no other! She has a very positive attitude and patience thats just awesome! And I'm not just saying that, I mean she has been really awesome! Thanks Tashawna for being a super great person and new friend!

In business there is a term called being on point with your customers and training your employees In this action. Public storage staff has the most unprofessional untrained staff I have ever dealt with as a moving company company and as a professional moving company I will tell you to go elsewhere.

Edit: (5/31/22): Her name was Teshawna. She rules, great service, very helpful. 5 stars Edit (5/15/22): Shout out to the worker there, I believe her name is Deshawn (didn't have great service at the time so I could be wrong on that name!). I've called with questions all week regarding move out and the elevators not working, and she has been very helpful. Would recommend this location. Zoe Anne was very helpful! Clear instructions, focused, and took care to maintain social distancing practices

Very easy to deal with.

Thank you tashawna for your great customer service. It was an awesome experience.

I went to visit today to check out a storage unit and Tashawna was so helpful and kind and answered and all my questions perfectly! 10/10 would recommend this place!

Tori is on of the best public storage customer employees I've ever met! She is very sweet, friendly and find you the exact storage unit you need! She was so professional I thought she was the Manager. Hope one day she owns one!! Thank you again Tori

Excellent service! Happy to have used them.

Linda was very helpful and polite. I would recommend this place.

I really appreciate the time that Linda spent help me get the storage I feel comfortable and confident that I don't have to worry about any problems at the storage facility I appreciate your time and patience dealing with me she has a lot of patience dealing with person like me I must say.😁😄😃😀

Zoe Ann was an amazing help this morning! She went above and beyond in her assistance to me. My favorite storage facility especially with the units being indoors and heated! Highly recommend!!

Zoe Ann was so great! Very knowledgeable, so nice and helpful. She definitely made the whole process so easy! I recommend this PS location just because of her!

Was at Public Storage this evening and had a small accident (broken items) however I didn't have a broom/pan to clean up the mess. On my way to the rental office I spotted Zoe doing her rounds, I asked if I could borrow a broom/pan, she was more than willing to help. I recieved the broom/pan and she handed me two thick trash liners (safety reasons) I cleaned up the mess in my storage unit and 10 feet in each direction so nobody else had any problems. Thank You Zoe for A-1 customer service!😀

They raise the rent every 6 months any amount they choose. The floor is never swept and mopped. There isn't even a garbage can on site. You can never find a cart & they don't shovel so it's treacherous using the keypad or bringing your stuff in and out.

They changed their prices too high not good quality I wish I'd never rented out this space hated it never again and I would never ever recommend no one absolutely no one rent at this place and management total rip off

lovely service, Linda is the best!

Linda has good customer service ,place is clean, she always has service with smile, always kind , will miss her, reason I'm leaving is because rent went up and can't afford to stay

Zoe is the best!

Garage doors are ALWAYS broken. You have to hop put of your car , run outside and put in your code , and run back inside and back out before the door closes. And it's like that ALL the time. Also the staff is very rude and impatient . And often park there Car in the closest spot when you pull in, making it hard to get around. Just so they can have the prime parking spot. Facility is also old and smells. They are the cheapest for a reason

Linda was a great help.

I was there to pay my storage bill, however no one was at the front desk. After a short 5 minute wait. Zoe Ann came and let me in. She began to apologize for the wait, she was making her rounds doing lock checks .I explained to her that I was only wanting for about 5 minutes if that. I paid my bill. Then she began to tell me about some of the services that Pubkic Storage has to offer, auto pay and the Pubkic Storage App. She walked me through the process of the Pubkic Storage App. And explained the difference features of the app.. I really appreciated her customer service. Zoe Ann was kind,friendly and very knowledgeable. Thanks Zoe Ann

Linda is super friendly and helpful. Excellent place to rent space at.

Linda was great to work with renting out a unit

Super awesome manager helped me with a situation out of my hands and made it possible to conduct real business and have a hand to help when there’s a problem we’ll Eric helped me to the best of his ability and I appreciate him much !!!

Linda was great and knowledgeable. Units appear clean and the property looks well taken care of.

worst storage facility ive ever been to, manager is rude, lazy, and hostile.

Linda was very professional and courteous.answered all my questions and very kind. Rate my experience at a 10 out of 10

Best location ever

Linda is superb in customer service she was very attentive to my needs best in the business

Linda and Zoe Ann were incredibly friendly, professional and helpful

Zoe Ann is a wonderful person full of great energy. I appreciate her help with everything!!

Linda had the most amazing customer service and was beyond wonderful. She was able to answer all my questions and helped me out with a smile on her face the whole time.

Zoe is still a nice lady and very helpfull

LINDA was super helpful with getting me set up!! She was very knowledgeable and helpful, and was patient with me when I needed things explained to me more than once. The only reason I’m leaving 4 stars is because I wasn’t able to figure out how to leave out the back door and we were there when the office was closed. We had to back up the car out the front entrance and leave that way haha.

Had a great experience with this property for multiple years

Linda has rented three units to me this summer. I have also been in the office when she has served other customers. On every occasion I’ve been here, and I have been here multiple times, in and out, she has been helpful, polite and friendly. I have rented units elsewhere, and this is a much better experience.

I have been with this storage place before it became a public storage. Linda has been a great help in this whole process.

I had a very pleasant experience with Zoe Ann. She was extremely helpful with how to operate the elevators I thought it would have been simple haha..🤦🏽‍♀️😂. She was overall very accommodating! The facility is very clean as well

Beware! After 5 months, I was notified that the rate for my 5x15 unit would be going up from $59 a month to $103 a month. When I decided to fly into town from Florida for a weekend to clean the unit out, Zoe Ann (at the Bloomington, MN location) came up to the unit I was clearing out and got very upset because I had been spending quite a bit of time sorting through things and she said renters were only allowed to spend "30 minutes there at a time"... I was in town from Florida getting rid of everything, not moving it to somewhere nearby, but in anycase - wow, I will certainly never do business with a Public Storage again.

Why does person whom rents a unit from you and had to pay for insurance they don't want or need to have.

This is my second Public Storage facility to use. I like this one because I can drive into the facility, and not worry about weather conditions. I am very pleased with the staff, and with the facility cleanliness.

Helpful staff and clean spaces

My customer service experience was great. Thanks for taking your time to put me through.

Slow... Slower than a slug gates. The rolling fence takes forever to open and you have to enter your code 3 different times to get in and out... Did I mention slow gates and garage doors. . . Easily add 10 minutes to your trip.

Accessible for all types of travelers specifically walkers or bus riders. Large with move in and move out room, and drive in available for car and such to get closer access to storage unit

Amazing customer service (thank you Manager Sara), super clean and well maintained. I enjoyed the entire process from viewing different units to signing the paperwork.

Great location. Sara is the best!

Very thankful for Sara at the location in Bloomington very helpful and friendly. Glad to have bought the unit here!!

I just rented a unit today, and was unfamiliar with the process as I've never rented a storage unit before. Sara was very patient and thorough in making sure I understood everything. When I had a problem with the first unit she showed me, she quickly came up with another one that works perfectly for me. After working with Sara, I had total confidence that I had chosen the right facility for storage. Thanks!

This Public Storage facility is physically much like others: clean, secure storage at a fair market price. What sets this gem on 81st in Bloomington apart is the wonderful staff and I have given them many opportunities already to test their customer service mettle. Sara was thorough, efficient, and welcoming upon my arrival and setting up the contract. I met Zoe when my car died in the unloading bay just in front of her’s. Zoe loaned me her jumper cables, encouraged my success, and was very kind when the car still wouldn’t start. It sat for a full day until it was towed out by Wes at Chief’s (also offering great customer service) and the whole staff could not have been nicer nor more accommodating. I met Carol as I came back to explain the next day that the vehicle WOULD be moved shortly. She calmed my chagrined nerves, as well. Matthew helped me look for lost carts as we walked every corridor of this maze-like complex. I figured out that if a facility had as many carts as we customers would like, the elevators and aisles would be mayhem on weekends, but I’ve had no trouble finding carts during non-peak hours. Also, I learned that “Gates Close at 9:00pm” means exit by then. I came late one evening just planning to grab a few items and ended up unloading the 10x20 unit all the way to the rear wall. When I left at around 2:30am, I needed to call a Public Storage answering service, answer security questions, tell her how embarrassed I was (that part wasn’t required to exit, I was just really embarrassed) and have the gate opened remotely. This woman was pleasant, too. Sara called to remind me of policy and I assured her I understood and wouldn’t be sneaking in after hours, sleeping in the unit. We shared a little chuckle over how well the staff has come to know me in such a short time. However, when you’ve moved from your childhood house after being your late mother’s caregiver, are staying in motels until you and the lapdog you inherited secure a new home, and every material thing you cherish, what you will sit on, sleep on, cook with, wear, hang on a wall, your hobbies and pastimes, what you clean and bathe with, everything not in your car or your suitcase, is stored away, it means the world that such a professional and empathetic staff secures your world and has your back. Thank you Sara, Zoe, Carol, and Matthew.

Indoor storage with good rates. Only problem is the regular rate hikes. (They adjusted this month's rate increase back down, thanks!)

I’m really satisfied with the service from Sara, excellent service!!!!

Sara and Matt did an excellent job! Valued employees that were very professional and courteous!

We stopped in with a few questions about our upcoming storage rental and Zoe helped us with everything! She was friendly, knowledgeable and provided us a great experience. Thanks Zoe!

Zoe Ann has excellent customer service..

ZOE ANN was awsome in honoring the price I reserved for the size unit i needed she went out of her way to make sure I was satisfied

Zoe helped me find the space I needed and was very personable. Very easy to get setup and the facility is super clean. 5 Stars!

Sara is nice one and help full

Fantastic customer service at this location. If you ever have any issues, contact Zoe. She will help you out!

On a Sunday I locked my keys in the car in the facility. I am very grateful for Sara and the kindness she showed me. She is an awesome employee. This is a wonderful place to rent.

I researched/toured this area of storage facilities and ended up choosing this location because of Sara. She listened to what I planned to place into the unit, based on weight/size and guided me to the best option. With so many options she narrowed down exactly what I needed and provided the best service of all the locations in the area. With most locations within a few dollars a month of each other, I would choose this location based on service alone. Technology has surpassed me with how most things have shifted to online and she was very patient with me in my reservation of the unit. Walking me through step by step to reserve the unit I needed. Thank you again!

This is not the first time that Sarah has come through for me several times that I have needed help on renting either of our two units Her customer service has been Exceptional always delivering more than I expected....I recommend this company, Location, make sure you ask for Sarah.

I have rented a space there since May and the staff has been excellent to deal with

Sara was very helpful with my transition from Hudson location to here . Everything was explain well and with kindness

Matthew was great to work with and he was very patient. Highly recommend

It's kool I get in I get out 😊

Matt did a wonderful job. I enjoyed my visit and it looks like it will be a pleasure doing business with you!!!!

Excellent customer service.

A great outdoor storage for our RV - clean, secure, and well managed! Sara’s customer service was most appreciated!

Sara was an excellent employee. I had movers there before the office was even opened. I need boxes, and she was willing to open up and sell me some, then she was doing her lock check and came to check and see how the move was going. Wonderful customer service. Also, it is the nicest and cleanest storage place I’ve been to.

Excellent service clean facility and affordable price!

Sara did a phenomenal job with everything. Walked me through the the whole process with a great attitude. Great storage place and great price. Place a was super clean and neat. Would definitely recommend.

Zoe Ann was very kind and helpful with closing out my unit. Great staff here!

We walked in looking for some sort of direction on how to rent out a unit. We had no idea on what to do. Zoe patiently talked us through all the details and steps while answering all our questions. We found the perfect unit that fit all our needs for a very good price! I am very happy with this location!

Very nice storage. Good customer service. Emilio explained me everything. Thank you very much!

Very friendly place. Emilio is respectable and knows how to leave you satisfied with picking this location. Would recommend this place to anyone. Thanks for hook in it up.

Very nice facility, amazing staff! (Zoe & Sara) Would recommend to anybody in need of a secure storage. 😁

Sara is awesome, we’ve been storing here for a year and the facilities are clean and top notch.

5-star service. Zoe and Sarah were very helpful with my questions , and the unit was clean.

Sarah & Zoe were very kind and helpful!

Zoe was very helpful managing multiple units for my company. Nice clean building and Zoe was very friendly!

Very professional service - Zoe and Sarah were very helpful with questions I had and the unit was clean. Can't ask for much else for storage!

Zoe, super helpful. Made a stressful time little easier.

Sara was very helpful and did a great job setting me up with what I wanted for a storage unit. She walked me through everything I needed to do. Very nice lady, I'd recomend my friends and family members to go to her for help getting the right storage space.

Sara was excellent! I was able to walk in and get a unit with 10 minutes! The space is clean and HUGE! Highly recommend.

Zoe is a great person to have around; I really felt like you are supposed to when buying something for the first time (from a customer perspective) - she had walked me through everything I needed to know about the building, the unit itself, parking, hours of use, flatbeds. Told me all about how the billing would work and the rates. I ended up purchasing a lock, a dehumidifier solvent, and insurance. Realistically, I honestly didn't need any of the 3 because all of the stuff I have stored wouldn't be an astronomical loss if something happened and I already had a lock. But because Zoe put such an effort in making this experience great for me I had no problem buying them. Thank you Zoe. -Paul

Everyone was very helpful, offered clear information on options and pricing. From the first interaction with Sara to signing the rental agreement with Tee, we felt we were making the right choice. Thanks all!

Great customer service!!!! Highly recommended

I had the best experience with associate Sara at the Bloomington, Minnesota Public Storage today. She understood my storage needs for my vehicle and my personal property right off the bat. She was very honest and sincere with my questions and concerns. She was very fair and honored my internet discount pricing by making a reservation online. She gave me a full tour of the grounds and showed me how to utilize the entrances and exits. She offered me additional moving supplies to protect my property and explained their importance. She set up my online account at the store to help manage my billing and online payments. We laughed and joked and make lots of conversation. She is what I consider top of the line in customer service! Most importantly Sara treated me as an individual and showed me sincere kindness. You could tell she loved her job and took pride in helping others. I am a federal employee who is about about to be deployed for several months. I came to Public Storage as a walk customer today in a panic looking for solutions to my storage needs and Ms. Sara was my super hero today!!! Lastly, Sara followed up with a phone call as she promised within 1 hour to confirm my 24 hour access was approved for my military status. Today was a great day!! 😊 Thank you Sara. It's truly people like you who keep us all connected in this world. Sincerely, Karin Ferrell

Tee/Sara, were awesome. They went above and beyond to help me with my storage issues. I will recommend public storage.Thanks for the great service.

Easy, clean, kind people

Sara doesn't seems care about customer...I went to Extra Space Storage with better price and care :)

Great customer service 👍.. Sara was very informative and very professional!! I would highly recommend!!

My experience with the Public Storage was a good one. They were very helpful and patient. Thank you very much Sara you are the best.

Not good. I had an appointment. I was on time. A man was ahead of me. I waited 20 minutes then left to get some lunch. The woman at the counter then cancelled my reservation. Don't risk it! Go somewhere else.

Sara was very helpful and made the whole process of renting a space super simple! Great job. Nice facility!

The best experience I’ve had in quite sometime.... Zoe and Sara are the quintessential of the consummate professionals... Very informative, pleasant, warm and great spirits.. I felt very welcome in this environment.. Thank you Linda for your assistance today and the referral as well! 💯

Sara it totally awesome. My first time renting a storage space, and she made it professional and simple. Give her a raise.

The most poorly run storage unit I have ever seen!!!

Great customer service. Sara and her crew were knowledgable and very helpful. I have nothing but great things to say. The facility is really nice, very clean and well maintained as well.

Sara was awesome! Great place, great service.

Thanks to Sara and Nicole for all your help you did a great job I chose the wrong unit size and you moved me to a better unit with no complaints

Been dealing with this company for years. Sara, the manager there recently assisted me in getting a larger unit. Excellent customer service, friendly staff. They are perfect for those just looking for a couple of months or longer storage. Very flexible.

Nicole did a fabulous job!!

Adjusting because this place went down the dumps quick. If your looking to get storage from a company that could care less about anything except a quick buck then this is the place to go. If you want a storage facility that has working Gates and managers that have taken customer service 101, then there are plenty of other choices in the surroundings. I personally will never use any public storage for any of my needs again

I have been renting here for a while and I'm very happy with the staff, especially Sara and Megan. If there was ever anything wrong, which is not very often, they would always resolve it for me in a very professional, friendly, and understanding way. Thank you so much you guys!

Sara help me out and was awesome.

Sara is really friendly and helpful, thank you Sara

Somo los q la contru imos

Sara was excellent and provided great service

We now have 2 spaces we are renting. We never have any problems and love it at this location. Sara and Riley were very friendly and gave great customer service.

I just moved in today, so far i have been very impressed with the facility. Both staff in the office (Cara and Riley) have been very helpful with a smile and cheerful mood. The facility itself is clean and well kept.

Sara was great and made checking in extremely easy! Clean facility and very friendly.

Cara & Sara. Great help. Made it easy.

Customers service was excellent!!!

Clean

Grest customer service. Sara is very helpful and pleasant

I came back to this location a couple of times in my search for a storage unit. Both times Sara was very helpful and provided excellent service to win me over. Unit is clean and warm. Would totally recommend this place.

Great employees in the office

Super happy with the service I received at this public storage! Sara was there and she was very nice and helpful. If you are looking for a great place to store your belongings, I highly recommend this public storage!

Riley has been super helpful made sure all my needs were met and explained the gate codes I love how secure my things are!!!

Customer service was great thank you Andrew for helping us get into a unit for a great price. I recommend !!!!

Friendly staff, property manager Sara was very helpful in answering all my questions I had. Thank you

Awesome customer service, nice location..A++

Sara was super friendly and super efficient. Clean facility and super helpful staff, answered all my questions. Excited to have this unit.

Great customer service!!

Best service!

I had a great experience at this location.Zoe was so great with me. She had great customer service .

Facility is great. Sara at front desk is super helpful and conscientious. This is my third storage facility in the past year, and it’s by far the best. Thanks for an easy transaction, Sara!!!

Great place to store things. Linda does a great job! And Sara is extremely helpful and on top of things.

Great space easy access. Sara is great

Sara is absolutely awesome! She goes above and beyond for her customers to be happy. The facility is clean and kept up nicely.

I needed a storage on very short notice. I did a reservation online and when I arrived, my reservation was locked! But Sara helped out right away and was amazing!! I thank her so much for her great customer service and the energy to help me!! And she had nice pink hair too!!

What is the cost & size of the storage units??

Sara the property manager was very professional and efficient. You definitely need more people like her.

Look for Andrew when you come in.. Hes a hard working funny guy.... Seriously he was actually dusting the lockers when I met him...

Great service! Sara and Andrew were very helpful! Second time we used Public Storage and would recommend them!

Everyone here is very friendly, professional, and helpful. Manager Sara genuinely cares about your experience, and made a great decision when she hired Andrew. He was knowledgeable, polite, and helpful. I’m very happy I chose this Public Storage.

Sara is amazing! She goes out of her way to ensure the place is in top working order and the facility is clean and ready.

Very clean good prices for storage.

Excellent service! Great prices! Danny and Sarah were amazing throughout the entire process and were there ready with a smile. Seem less process and if I ever need another storage unit I will definitely come here again. ❤️

Nice employee. Dirty building.👓

Jackie was awesome.. She was very nice answered all my questions. Great customer service.

Best facility around

They moved our trailer and damaged it. They took no responsibility for the damage they did. The manager never returned phone calls concerning this incident. I will never consider storing something that matters to me at this site again.

Was helped by Jan tonight. She was fast, competent, and friendly. What more could you ask for. The grounds are nice and new and clean. Neighbourhood feels safe.

If it's possible to double the number of stars I would. Sarah was so nice and helpful. I needed outdoor storage upgrade and she explained my options and took me on a tour to make sure it work for my needs before renting. Why would you go anywhere else!

Sarah provided us with great service and made sure all of our needs were met. I would definitely use this storage facility again as long as sarah was still there

Sara was awesome and very helpful!

I was in a hurry and moving fast and really had a time crunch and Tee was very helpful and made sure I got the best storage for the best price! I’m so happy with the positive energy and how helpful she was in helping me get my storage unit so fast! Highly recommend this location 😊😊😊

Very friendly and accommodating. The size of storage was bigger than that I thought it would be and the price was reasonable.

Sara was fabulous! Awesome customer service. Super safe facility and climate controlled.

Sara was amazing anf very helpful

Management was very helpful and everything went smoothly

Had specific time i needed storage and pre-purchased those months letting them know exactly when I would be moving out. I did indeed move out by that time but apparently the meter keep running and they are trying to collect additional money from me now and at a rate higher than the contracted months (late fee added). I will find other storage options in the future and suggest you consider the same. 5 hours later - just increased my rating from 2 to 3 stars in appreciation for the charges being reversed. Viewers however need to be informed that it took a great deal of time to communicate through various channels of the situation in order to get this resolved. During that process, customer service perception was of minimal importance but in the end they did the right thing. With appreciation but still with bitterness over the time it cost me, you get one extra star.

☀Linda is wonderful!!!☀ So helpful. I was in a huge hurry to obtain a locker. She helped expedite the process with ease. Exceptional customer service with a smile. 😊👍

Sara got me a spot when I was in a time crunch and was really helpful.

Sara was extremely helpful and informative I will be recommending a raise for her 😊

We had two lockers here. One for a couple years and then another for under two months. Within a month of moving into the second locker we were told we had to leave because they were doing construction on our floor. It takes over a month to plan something like that, meaning when we moved in they already knew they were going to be kicking us out soon. Basically we had to spend time and hundreds of dollars to move. Also they keep their carts locked up, which is very annoying.

Linda the manager at this location is great, she is accommodating, friendly and professional. She made doing business here a pleasure.

Great Services, I happy to that Linda is back!! R T.

Zoe make the best job ever Thanks so much Zoe.

Worst place ever they rip you off and try to sell your stuff off the management doesn't care he's a awful person

My experience with public storage was 5 star. Linda had great customer service skills and I would recommend public storage to all my friends and family.

very customer service oriented

First time buying a storage space Linda's a great help explained everything very well and made things easy to follow.

Can only use their carts during office hours. They have a bathroom which not many do for customers but only during office hours. Also only open to 9 👎

Linda the manager has help me understand the responsibility of being true to myself while having my property in the storage locker at this location she has been kind and pleasant every time I had to come and make a payment under some distress in having my property here She always have made me feel that things were going to be ok I’m grateful that her face was there when I had to show up here to pay my bill you are so lucky to have hired a wonderful person to serve us. Thanks Linda

Laronda was amazing and really helped us out! Excellent customer service, very friendly and efficient and very good at creative problem solving. We have been with Public Storage for years and highly recommend this location! Thank you!

First experience with a storage facility. Moving and downsizing and needed temporary storage. Visited a few different facilities but was impressed not only with this facility but the staff. Linda took the time to show me different units and discussed what would be the best fit for me.

I went to the one on Lyndale last month to check out a storage unit. My wife was indecisive. Today I went to the one on 150 W and I met the same lady (LaRonda) from Lyndale. My wife can be difficult and very picky at times and LaRonda was very understanding and patient with us. Thanks LaRonda!

Good services and very well coming

i get best help for linda nice welcoms thanks

Been a customer for a long time in Richfield and this location. Public storage recently purchased this property and the manager Linda was moved here and I have to say she is the best manager ever! I’m glad she is at this location and I hope she stays! Please keep her here, she is always very helpful and customer service is key.

Management did a great job. Awesome service. It was cold and they helped me alot.

Great experience with Linda. She help me with all my needs and was very helpful me making my storage decision.

Linda and Sarah are my best friends.

It was really nice being with public storage. Nice workers

Linda and Melissa were awesome

Very courteous service.

Excellent service so far Linda she keeps the whole place clean so far so good tight security, she genuinely cares as bout her people and too bad others would hide her orange flat bed carts, sure those people will return them , looks like I'm here for the long haul

This is my first time renting storage. Linda was helpful with my questions and gave great guidance regarding setup of the space. Great drive-in on the first level.

I was in need of changing from one storage to another, Linda was so helpful and showed me the different sizes. She was friendly and very easy and pleasant to work with.

This has been the best experience I have had with storage. public storage. I rented when it was Central self storage . Public storage took over. The property is now finally clean . Restrooms are even clean. Now that it’s public storage I will be back possibly in spring . Linda is an asset to this company. Hope to see and deal with her when I come back

Sara was very helpful and got me the unit I needed.

This P.S. facility is so awesome due to the fact that. Linda is one of the most coolest person to deal with you can tell that she really enjoys her job and sbe is so caring! I like her alot!

Linda is extremely professional..public storage is one of a kind.. it is very clean..I wouldn't use another storage company.. thanx for being rock stars :)

The best Service since I am start dealing with Linda she is the great person and a great customer service at this location!!

We like public storage better .they are friendly and Linda is knowledgeable about things. Minute men .movers are here to stay. Its Cleaner than before