Public Storage Self-Storage Units at 11421 Ulysses St NE, Blaine, MN

Great service

Brian and the staff here did an amazing job of taking care of us and finding the right unit for our property.

Brian was so awesome with helping me to rent my new storage space. He answered all my questions and made me feel very welcome here. This is the best place with the best prices for all your storage needs. :)

Brian was extremely helpful and very kind.

Brian was so incredibly helpful, polite, and positive. The facilities are very clean with maps posted everywhere to help find units. Also, the units and facilities are very secure. Brian and Rose helped me transfer units after realizing the unit I originally chose was too small. They helped make it a smooth process. I would highly recommend this facility!! :)

Brian was fantastic! So helpful and the property is very clean. Everything looks new.

Shoutout to Tim - he was very knowledgeable, patient and professional. Overall a very positive experience setting up my rental!

The indoor units are OK but if you rent a out door unit beware, there was a small sink hole infront of one of my units and if you drop anything in to it you will never see it again... then if you rent during winter good luck getting anything bigger then a compact car passed the snow as they don't finish pushing it off the roadways. And bring a shovel because they will not clear directly infront of the units for you. The price is ok if you are after a month or two deal but for long term, go someplace else.

This is a horrible place! THE OWNER IS A SEE YOU NEXT TUESDAYI THE MANAGER HE WAS OK BUT TRIED TELLING ME HE DIDNT HAVE THE ABILITY TO REFUND MY MONEY. I rented a unit from here but ended up not needing it after all and they refused to refund my money AFTER I CANCELLED IT TWO DAYS AFTER THE PURCHASE and ended up charging me $56.41 for a 4 × 4 UNIT. THEIR PRICES ARE OUTRAGEOUS AND THEY LIE WHEN THE SAY THE PROMO FOR THE FIRST MONTH IS ONLY ONE DOLLAR! WHY DID I GET CHARGED $56.41 THEN?

Brian was wonderful to work with and very caring, considerate, and understanding. He assisted with issues I experienced and got me I needed.

Rose and her team at Blaine public storage are AMAZING! Moving is always stressful and Rose definitely helped make it less stressful for me. When I needed a second unit she helped find one within my budget and made the process very easy. She was even able to find one close to my first unit. I definitely recommend them to anyone who is looking for a storage unit!

Very clean nd beautiful.

Fantastic location. I’ve used a handful of different locations and providers before, but this is by far the best. Seems well run and well maintained.

So apparently Within the first few month or 2 of having a unit here, I left the facility late 2 or 3 times. Each time just a FEW minutes after 9pm which is when they close. And because of that they restricted my access hours for 6 MONTHS!!! So now I don't have till 9pm to access my own belongings.... I only have til 6pm when their office closes. With my schedule that gives me maybe 1 day out of the week where I MIGHT be able to make it before 6pm. All because I left their facility literally 2-3 minutes late 3 times (1 time it wasn't my fault that I left late, it was their gates). I understand that there should be consequences for leaving late but 6 months is outrageous for being just a couple minutes being late. On top of that half the time the bathrooms don't have soap or toilet paper. And I've seen trash that someone left in one of the car bays sit in the same spot for almost a week. Meaning they don't do walk throughs every night before they leave to check if the bathrooms need to be restocked or if there is trash that needs to be picked up. I'm pretty sure their not so busy that they can't do a quick walk through at LEAST twice a day (when they open and before the close). Also whoever owns it is so cheap they can't even put a mirrors in the bathroom. Not that serious but it just gives a "cheap" vibe, when you know their their banking with all these units.

The indoor climate control units are clean and spacious. If you go online and apply, you get way better rates than applying in person.

Brian was amazing at helping me get all set up with the public storage app.

Excellent knowledgeable employees. Nice facility.

Be prepared to enter your code ìn Is multiple times

Smooth check in and excellent service

Excellent customer service. Beautiful clean facility.

I like the climate controlled unit that my friend got. There's a unisex bathroom. Trolleys to help you move things into the storage units. I really liked it.

Love this place, clean conveniently located off 65 easy to get to and decent storage units!

I like how big this location is. When looking online it offered almost any type of storage unit. The monthly rates aren't terrible. The unit I have is on the inside and it is well ventilated. The lights are motion sensor. The staff are very helpful and friendly. They are there to help when you need it.

Prices keep going up

Property team is super wonderful and kind. Loved my experience here, just no longer needing my unit :)

Great place to store your stuff friendly also

I went to this location with a friend as they needed some help moving some things in their space. Rose was out on property and asked us how our day was going like we were neighbors. Did she need to no, but it was really nice as I had some things going on and was in relatively a bad mood. Rose's kindness changed my day! Thank you Rose!

Current Customer... leaving. Unreasonable rent increases. Currently at $320 for a 10 x 15.

Over priced and under maintained. Poor customer service. Slow bt connection for opening the gate. If you rent a unit here expect the door to be broken and difficult to open and close.

When l rented from public Storage l was told l could not have it in my name because my license was clipped .Edwina said we could put it in the friends name that was helping me move in. At the same time l also rented a indoor storage in Blaine and they had no problem with my license ? For 4 1/2 years l have had my storage here. l paid the bill l was the one coming and going . They knew it was mine edwina said it was ok just to leave it the way it was after l got my license back . Never was l told they couldn’t discuss my storage never did they refuse my payment . If l was late they walked with me over to my unit took their lock off after l paid the late fee . Left me standing there with open storage never did they mention jeff’s name or it being his storage. edwina knew the circumstance knew l paid for that storage and everything in it l owned. Until they made a huge mistake and sold my storage for 100.00 during the pandemic . During the quarantine when l was told by someone they were training because l haven’t seen edwina around there for months that public storage was excepting payments so people wouldn’t loose their stuff because people had fallen behind . As l had. l was in made a 120.00 payment told the girl at the counter l would be back next month pay it off l finally had a place to bring my stuff . She was fine with that . The next month on the 1st l was in there to pay my bill only to find out my whole life every thing l owned had been auctioned off! 4 1/2 years over $10,000 l paid these people for them to sell everything l owned for $100.00 to some stranger for him to rifle through my life , throw away all of mine and my families memories keep what he wanted to sell for his own greedy profit! I tried for days to finally speak to Ellie . And l was told she could not discuss my storage with me she needed to talk to Jeff? The storage wasn’t in my name ? Never in 4 1/2 years did anyone there have a problem discussing anything with me ! They know what they did. now they have blocked me from getting online and seeing my account all my payments etc! I made a payment a month before they sold everything. And they said they were working with people so they wouldn’t loose their stuff!! These people at this place are cowards and lying thieves . My son is being deployed to Kuwait in 2 months calls me the other day looking for his birth certificate so he could get his passport . Sorry son the Corrupt storage that sold everything l own Sold it to some guy that they probley are friends with and sure he threw it in the trash along with every photo Album and baby book and memory we ever had ! I feel like my house has burnt down and public storage in Blaine lit the match! June 1st 2021 been alittle over a year now since public storage sold everything l owned for 100 during the quarantine and the pandemic after a month before l made a 120.00 dollar payment and was told not to worry a lot of people had gotten behind because of Covid and they were taking payments . I finally found my receipts l can prove l was in there and made a cash payment . I understand they have rules , but during the pandemic when l was told by their office staff in training that was fine to make a payment because a lot of people there had fallen behind and then to sell my whole life and everything l owned and collected in over 50 years . I can’t replace that stuff l can’t afford it l live on a small income. I wasn’t just storing a few items . My whole life was in there everything l owned & saved for over 50 years . I have had to buy pot an pans . Cloths all my cloths were in there l swapped every season so l have had to buy al summer and spring cloths shoes . I had everything to fill a home it’s not easy to replace your things on a fixed income drove by there the other day they are expanding adding indoor storage .

They are to many charges. The prices are to expensive..

Property manager Rose goes over and beyond. Property is clean. She should be a trainer for all of your location.

With everything that has transpired this last year. Today, Sunday May 2nd I received two phone calls from Public Storage. Both to my amazement were not about a balance outstanding or a rate increase. But a sincere interest in assisting me with difficulties pertaining to some late fees which added up over the last few months. The atmosphere surrounding the pandemic has affected many people in a adverse manner Both calls I received today one from a associate named Shae the other from the District Mgr. Elle. Were completely so genuine with concern for the difficulties I was faced with. Obviously it was as important enough for both of them to show sincere empathy for these challenges Personally spending 3 decades in the customer service industry myself. I know the real value of outstanding customer service. I will never forget this day. Not only for real sincerity demonstrated by these two individuals today. From the first time I met the Blaine Store Mgr It was apparent the customer was 1st and foremost No.1 at her store. She more than went out of her way to locate a storage.unit that fit my specific needs. From the size as well to fit my budget. During a six month period I was traveling, my credentials were stolen I had no access to my banking I called Public storage to ask for any assistance they might be able to provide until my credentials were replaced. The store manager I know jumped through several hoops to keep my furniture, personal items from being auctioned. It was 1 month before they received the monies I owed. This was all done with out me having to call more than just once. So I would like everyone to know Public Storage, not only showed me a great deal of understanding & compassion, They demonstrated genuine (5 STAR CUSTOMER SERVICE) many times over. All with out me having to ask more than once..Sincerely this I will never forget. Everyone I know will hear about the wonderful dedicated associates at Public Storage. Joe M Cordially,

I usually do not write reviews, but have decided to in this instance because there was a business operations issue and perceived customer service issue that negatively impacted us and caused us lots of stress and worry. After finally speaking face to face with the kind rep on duty today (Taylor) I was able to articulate my concerns and felt heard. I was expecting a degree of divisiveness as I had had trouble with previous email and phone attempts. In person this was not the case and I accept that in this modern age that sometimes digital communications do slip though the cracks. While an immediate solution was not possible, Taylor suggested a route to resolution. Within hours I did get a phone call from a thoughtful/helpful higher up named Elle. We further discussed my concerns and she presented a solution that got to the root of my previous disappointment. I am glad I reached out to Public Storage staff for resolution as they were understanding of the issues I faced. I am glad to report that the human factor within this big corporation does go the extra mile to make sure their clients are taken care of. Many thanks to the helpful staff at Public Storage Blaine! Thank YOU again Ellie and Taylor!

Bait and switch on rental price. After 6 months it goes up an additional $50 per month. Another price increase happens after a year. Do not trust their prices. We priced out 4 options in the area and this was the lowest, but it’s a scam. They wait for you to fill up the unit and then Jack the price up because it is inconvenient for people to move. That is a low blow. I am not standing for it and am getting a uHall to move out of basic principle. The truck rental will be cheaper than 1 or 2 months of the jacked up price. No way!

I have my own storage unit here and enjoy the easy access. Would recommend to others if looking for a cheaper quick option.

We lost our key to our unit and Rose was super helpful with getting our unit open and getting us set up with new keys! Definitely recommend this facility!

Like the access and the sevice.

Great service very friendly

Jeanette was so very kind and helpful. She made moving in comfortable and effortless! Thank you!

Jeanette was very friendly and helpfull

Public Storage is a good place, always friendly. I've never had an issues here. Gate works fine and storage units are clean. Thumbs up

Personally I was nervous to use this location until I met Sam, the reviews weren’t the best. Sam’s bubbly personality and her attention to my needs were highly appreciated! Awesome customer service I’d say, you can tell she’s a hard worker who cares about how your experience is at this Public Storage location. I will be supporting your business ! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Good experiences here. Staff is always pleasant and kind. Nice, clean facility. 5 stars. Sam was especially helpful when I had questions.

Wonderful experience at this location. An employee named Sam was out of this world with helping me in every way possible. She was going step by step and being completely patient and thoroughly explaining/answering all my questions. Wonderful experience, highly recommend!

Saying thank you is not enough to express my appreciation for Ellie's assistance and professionalism!! Everyone at the public storage in Blaine is a pleasure to work with and I highly recommend this location for your storage needs!!

The address for this residence is mislocated on the map by a significant amount.

Lynnette was very helpful getting me all setup with my rental space

went out of their way to get me a storage that day thank you

Chez did a great job helping me with get started with renting a storage unit. She was very professional and provided excellent customer service.

Chez (shay) is simply one of the kindest nicest most down to earth people I have ever had the pleasure of meeting. Edwina the lady who originally helped me with my unit was awesome too. Safe secure well managed...the people are absolutely amazing....now as far as corporate goes they do jack your rent after 6 months so beware they will raise the price of your storage locker. Mine went from 180 to 220 per month after 6 months. Thank God I moved out the month they raised my price by 40 dollars! Has nothing to do with the people who work there. The facility itself is very safe and well kept managed properly by the employees. But the price increases are outrageous!

Quick and easy check in. Chez was great: she showed me the unit, covered all the details and expeditiously completed the check in. Very professional!

Excellent customer service at this location helped us store our car during our cross country move great job, Chez

Excellent customer service, Chez is the best!

Great prices and even better customer service! Chez went above and beyond waling me through the process and showing me the unit I needed!

Chez is so kind and helpful.

Chez is an amazing person to work with. She helped my boyfriend find the perfect size unit for his needs. Hands down best storage shopping experience ever!

Shea is the best employee. She goes out if her way to make you feel important. Always makes me smile.

Chez/Shay was very pleasant to work with. She made everything easy and was very professional. She was very knowledgeable about the company and answered all my questions. I would recommend this location to any and everyone!!! Thank you 😊

I have 2 units at this location. When I opened my first one Lynette was super friendly and helpful as we had just had a snow storm she had made sure to shovel out the unit for me. My second unit I opened with chez, she too was also super friendly, multiple customers had come in to make the monthly payments and she had greeted everyone by name. Great customer service by both ladies

I think it’s very overpriced

Chez was very courteous and friendly and very knowledgeable I'm helpful

I had the most amazing experience here. Shay was WONDERFUL!!! We need more people like her in this world!!! It would be a much better place. Her customer service was out of this world!! She did everything to help make this process spectacular! Thank you Shay. I highly recommend her!!

Chez (shay) was great, very helpful, professional,pleasant, cheerful was not in a hurry to get me out of there, explained everything clearly. Very nice person. Thank you Chez. Deb Snow

Chet, Shay and Edwina were always so helpful. Thanks for the great storage.

I worked with Chez (Shay), and she was great. We had a significant snowstorm the night before my appoint. When I arrived, she was out shoveling snow (plows were late), so I didn't have to walk through it. I feel very comfortable with Chez looking over my property. GREAT JOB!

Chez was amazing, I had to keep changing my check in time, Chez was awesome and very understanding. The storage units are kept in good shape and pricing is reasonable.

Chez is one of the nicest people I have met. Chez makes the storage process easy and stress free.

Had a problem with them at the beginning purchased a unit, I ended up not needing . Paid for the first month and cancelled signed lock form that was lost . And 3 months later had a balance of 170 . Shay great worker always professional and caring . She helped me get everything figured out and put the customer first it’s a good feelings especially around this time ! I would recommend this place to everyone I know ! THANKS SHAY

Very friendly

Chez ("Shay") is awesome! Makes you instantly feel welcome. Excellent place to store your belongings!

Chez has great customers services... very clean, she was so helpful in helping me find the right unit for me. Very caring to my needs.

Chez has awesome Customer Service skills and amazing knowledge of her property. She keeps the “customer” in mind when making the final decisions! Would recommend everyone to rent here for your storage needs!

Ot did a great job on getting me set up. Thank you!

Shay and Edwina make the customer experience an enjoyable one!

Misleading sales person, too many price increases, poor up keep of the facilities. These things caused me to finally leave public storage for a more honest company that is easier to work with with a much better price. As a customer for 2.5 years I feel like they just didn’t care. I don’t recommend this company at all. One positive was Chey, who was very kind and understanding. Maybe things would have been better had she been the individual who sold me my unit.

Chez was great, helped make my transfer smoothless. Great customer service.

Chez was amazing assisting my mother today. Great customer service.

Clean, easily accessible facility with a great staff. Chez and Edwina are both wonderful.

OT helped me out tremendously he stuck on task and made sure I got my storage locker !

O T was very courteous.

Edwina is awsome she went the extra mile with a smile.

I dropped in with a friend and most say, I was very impressed with the customer service she received. She was greeted by a lady name Chez who seemed all to happy to explain the rental process and show us a few spaces. My granddaughter will be renting when school is out for the winter break and I'm sure I will suggest this location to her. Great customer service. She seemed very happy in her position and is an asset to Public Storage. Five plus stars

Great service from Edwina!!!

Edwina is awesome! She’s professional, very knowledgeable, and efficient! She got me set up with everything I needed before I could even start stressing about the little things like plastic wrap, mattress covers, etc. I walked in and walked out feeling better! She handled everything! That is some awesome customer service that is so hard to come by now a days! Thank you Edwina!

Great customer service! Thanks Chez!

Chez was very friendly and helpful in getting my storage setup! Outstanding customer service!

Great customer service from Chez ! Really helped out and made the process fast and easy to understand! Thanks!

Chez was super helpful and thorough in explaining all options I had Durocher check in process.

Edwina was fabulous! The rental process was efficient and easy. Awesome customer service. Thank you!!

Chez was very helpful. She jumped my truck when my battery died from leaving my lights on. She even used her own jumping cables because mine were faulty. Very nice woman. Thanks Chez

Edwina was really knowledgeable and comforting with the whole decluttering step to selling our home. We got a fair price and it was a clean space. Great first experience.

Edwina is great with customers! Makes a person feel welcome.

Very nice storage place! Edwina is awesome!

Chez the right one to talk to if your trying to have great customer service

Chey was and is great

Edwina was great and friendly. She helped me picking out boxes to help my mother pack up a few things.

Great service. Stress free experience. Edwina is the best.

A nice place to store your belongings especially when you are planning to sell your house. Edwina one of the associates at the location was a big help.

Edwina is wonderful!

This site offers fabulous customer service. They go above and beyond to make sure the individual needs of each of their customers are met! Edwina is especially kind, courteous, and conscientious.

Always kind and welcoming!

Friendly staff decent prices.

Excellent customer service! New to the facility last month and it’s been a great experience. Edwina is the best.

This place has an amazing staff. I couldn't be happier!

Edwina and staff is what makes this location a 5 star location. Its the first time that I've felt my stuff is safe at an off site storage location. I'm hoping to consolidate all of my other locations into this site. Wish I could rate higher!

All in all this is by far the best storage facility I've used yet but it's not the units that make this place wonderful it's the management she's been nothing but excellent very understanding and she actually cares I'm very thankful two found this storage facility I would highly recommend to anyone in need of extra storage space thank you and Edwina you make this place worth its 5 stars <3<3<3

I couldn't ask for a better experience. I feel safe with all my belongings locked up here. The staff is awesome!! If I could give it more stars I would! I recommend this place to everyone. Go check it out!!

All sorts of rental sizes. Great customer service! Easy access from the street west of hwy 65. Either use 109th to Ulysses ( spelling?) That is if you're coming north on Hwy 65. Secure storage... So go ahead and buy the summer furniture ,eh?

Fast, friendly, and very prompt service.

Good check in.

ALWAYS, ALWAYS GOOD, FRIENDLY, VERY HELPFUL SERVICE, WITH A SMILE!!! THEY KEEP THE FACILITY NEAT AND CLEAN. AND MY PROPERTY HAS ALWAYS BEEN SAFE. GOOD JOB EDWINA AND COMPANY. WELL DONE!!!

Lucretia was quick and friendly.

Chezron was very helpful for us. She knows what she's doing and takes the time to answer every question. On top of being efficient, she's also very personable, a nice bonus. Other companies could learn from Chez!

Edwina was very delightful and helpful in securing my first ever storage unit. Thanks Edwina, you rock!!!

Clean storage, made things easy every time I have needed their services.

Edwina was very pleasant and helpful to get me into a unit that fits my needs. Suggested products to keep my items safe and dry. Thanks a lot!

Horrible management!!! Chez was great with customer service and fixing our concerns. Upkeep of the units needs work.

Shawn is really nice and cool. I enjoy his service all the time, very friendly down to earth person.

Edwina at public storage in Blaine was amazing, we had a great time and loads of fun this snowy morning five out five amazing.

Friendly staff, excellent customer service and very helpful. Thanks Chez.

We found these people to be very helpful--especially Chez!

Great service. Very helpful. Thank you for making my move smooth!

Excellent service and customer service. Quick and efficient with time and paperwork. Storage space is clean and accessible and hours for use are sufficient. Overall great experience and happy I came here. Edwina is great manager and will use public storage for future needs

Edwina did a great job helping me out and taking care of every possible need.

The Lady who helped me was so incredibly sweet and helpful and got me a great deal! would definitely be coming back to this location!

So how does this work? We moved out of our unit on Nov 3rd. Scheduled a walk through. Drove the 20 miles for our walkthrough and there wasnt anybody there! We called and left after a while. Your employee called us back and said don't worry about it, they looked at the unit and it was all good. Recieve an email today that I'm behind in payments and you're expecting me to pay almost $500. I should have known better when this property location had a busted gate for the first 2 months we were renting there which meant our unit was not fully secured as your company advertises. When I brought up my concern with management after finding out our insurance wouldn't cover us should something happen due to the gate not being operational the response I got was "well there's always someone here and we have cameras." Yeah. "Someone's always there" just like the day we showed up for our walk through. This is a joke! Never recommending Public Storage. Especially the location in Blaine off hwy 65!

Make sure you follow up with every payment you make and that it is applied to your unit! Because, if you don't, your things will be gone forever!! Can not trust Edwina to apply your payments to the correct account unless you do it in person! DO NOT USE THE DROP BOX!!!!!!!!!

Edwina was super friendly and very helpful. She served great customer care. Thank you again for such great service!

Greatest rates, very well-kept facility and super friendly and knowledgeable staff. Highly recommend.

Lisa was great! The facility is very secure and very clean!

Check them out for rates

Edwina knows her job and does it very well! Always greets me with a smile and a wave.

Excellent Service!

Edwina is such a character! Very friendly and helpful, we are from out of state and I feel like I now know where all the "fun stuff" is. Overall a great experience with her. The storage seems secure and well managed as well.

Edwina is a great service rep and makes you feel welcomed everytime .Very nice person!!

Great service! Signing up for my storage was a breeze and I got a great deal!

Great, reasonably priced public storage. Was told safety precautions for my unit before I moved in. Four stars only because the gate has been broken since I started here about three months ago and that is a security concern

They can't put their number up? Goes to some call center of people who just hang up on you

My friend rented here and we had a great experience! All of the employees are great!!

We have had a unit for 4 years and never have had an issue. Prompt and professional staff. Highly recommended!

Andres was very proffesional. A+ service

Edwina was very informative and the place was nice and clean.

No comment

Andres did an excellent job showing us around the storage. He was very knowledgeable.

Edwina was fantastic! Fast, friendly, and efficient. She worked with me to ensure I got exactly what I needed for the price I expected based on my research online.

Edwina is awasome. Always great customer service. Always a please to talk to her when on site. Needs new parking lot and globes on the outer wall facing hwy 65... other wise great facility.

Love Edwina. The prices are high, and they need to fix the doors

Andres gave us the best service, ever! Great experience!

Great sevice

Terribly maintained storage units. I rented a unit and the next day we got a snow storm. I hadn't put anything in the locker yet and went back 3 days after the snow storm to start putting stuff in. When I got there I opened the locker and found a pile of snow and ice inside the locker unit. I unloaded some things into the locker and then went to the front office to speak with the manager. I be asked her if someone from maintenance could fix the door because when it's closed I can still stick my arm under the door. She told me no they won't fix it and wouldn't even look at it. Her solution was that I should go buy a pool noodle and stick it on bottom of door to fill the gap. I told her that was not an acceptable solution. I just rented the unit and was just moving into it and it's not my responsibility to fix their unit. She told me there was nothing she could do about it. I asked her to cancel the storage then and refund the money as I can't use the unit. She said no we don't offer any refunds. I explained to her that I just got it and haven't even used it due to this problem. I couldn't put my stuff in there when animals can get under the door and make a home in my stuff. She said she understood but Public Storage isn't interested in fixing anything there and it's not an uncommon problem there. DO NOT WASTE YOUR MONEY RENTING THEIR UNIT. I'm in the process of disputing their charges with credit card company now. They are a total fraud there is many other options in Blaine. Use any of the other ones they can't be worse. Also ignore most of the 5 star reviews, they actually pressure you into print a 5 star review on Google at checkout before you even enter your storage unit. I said ok I'll do it when I get home. The guy helping me that day said just take your phone out you can't do it now. I told him no I'll do it later if I decide to and should've known something was up when they were pressuring me to leave a review before even using their services!

Edwina had great customer service

Couldn’t closed my storage door due to ice so I took my lock off. No one was in the office, This was on 4-5-18, and it was during work hours. So I couldn’t tell anyone that I took my lock off. The very next day I receive an email that my storage has been canceled. I was also recently charged for the monthly bill on the same day. So practically I was charged full months payment for one day. I called the office today 4-10-18 and talked to Edwina the manager. She said it was my responsibility to tell them that I took my lock off, which i would’ve if someone was actually there. It was during work hours when I was there. No employees, or no vehicle around what so ever. She gave me an attitude and was rude when I was on the phone with her. They will not give me a refund even though I never canceled. Charged full months for only one day. My storage unit is rented out to someone else. She should have not rented it out until the full month for which I paid for and never canceled. They have lost a customer. Fcuk public storage!

Andres received quick efficient service

Andres was extremely helpful! Fast and easy to rent a space here

Andres provided excellent service and made my check in process quick and easy.

I had wonderful time at public storage with EDWINA IN Blaine

I was with public storage for about 2 years. The communication was great and move in/move out went smoothly!

I had to give this location in Blaine 5 HUGE STARS....Because Edwina is WONDERFUL ☺ She is not only proffesional, but very warm and welcoming as well. Public Storage should be ecstatic to have someone as wonderful as Edwina working for them.

Edwina was amazing! She was easy to work with, always understanding and made this stay in my 2 lockers exceptional to say the least. I couldn't have asked for better customer service and everything she did made you feel "special." Very highly recommend this location to others, easily! She's the best!

Easy access,friendly people.

Edwina helped me get my late fee waived off because when I clicked the check mark for auto pay online, it never worked. Thank you so much for helping me out I'm getting me signed up for the auto pay. I recommend this storage facility to any people looking for one.

very friendly

Friendly,cheerfully

These guys have been awesome to me I'd definitely come back they are so kind to fix all my problems and take care of them in a fashionable timely manner

Quoted Price online was not validated in store. Will never return to these crooks.

Professional and courteous service. Edwina was extremely helpful. Wonderful experience. Thank you.

The ladies there were awesome!!!

I don't feel comfortable around staff their

Nice lady

Edwina sure made our move easier. We were caught between states and she always kept me informed. Was an effortless move. Thanks Edwina for the personal attention you gave me. I really liked how you knew my name every time I stopped by!

awesome amazing storage facility! ! Go there!!

Alissia was very friendly and helpful. Very knowledgeable for being new.

This was a great facility and I could not be more pleased with the customer service. I always felt my items were secure and staff was very courteous and attentive - Edwina was particularly great to work with.. I highly recommend this place.

Service was awesome! Edwina is helpful and responsive.

They have a fantastic customer service and a wonderful facility

Edwina was extremely helpful and has a wonderful personality! I went online to request a unit and immediately got a call back from her!

I have used this facility many times before. Edwina is the BEST!!!!

Sharnell did a wonderful job in getting me my unit! Very satisfied

Edwina is very kind and polite. She knows how to treat her customers.

I have been with this company for years. Edwina set me up with my 1St unit and I followed her out to this location. Edwina is the reason why I am still a customer.

Edwina is a fabulous manager. She always goes the extra mile in making the public storage experience a great one. She is the best!! Todd Mulliken

I was very happy with the customer service. Thomas was very professional and took time to answer every question that I had.

Edwina is amazing, she went out of her way to make sure I was set with my unit. Her customer service skills are A+, made sure she answered all of my questions and that I was happy with the unit. I had a unit here a couple years back, and when i needed another one i knew exactly where to go. Would recommend this storage place to anyone.

Edwina is great. Her customer Service skills always exceed expectations. I would recommend this storage facility to anyone looking.

Edwina is a terrific person

Edwina was great in all aspects!!!

Excellent service and great facility! Edwina was very friendly and provided excellent customer service!

Customer service here is great. I always get a call to remind me of I'm late on payments, and Edwina even opened up a little early to help me out.

Friendly and helpful office personnel.

Overall friendly service.

Edwina is the best! come visit her.

Edwina she is very help and kind..

Edwina is awesome!

Service was excellent and helped me with everything I needed...☺

This place is great!! Edwina is always a great help!! Thank you!!!

His very well put to getther nice and caring

The customers service was exceptional, Janae was very welcoming, knowledgeable and friendly. I will highly recommend this storage facility

Had a great time customer service couldn't have been any better she's definitely a sweetheart, I would definitely recommend a place

Edwina was very friendly and helpful. We were running a few minutes late and she stayed late so we could get all the paperwork completed. She went above and beyond to make sure our rental experience was stress free. Thanks

While still expensive, it was cheaper than other comparable storage facilities. Gated access is nice. Wish they had later hours to access (after 9PM).

Quick easy access and friendly help!

Awesome service

Edwina was incredibly kind and helpful when I went in. It was painless and well explained.

Janae was Awesome to work with. Great personality very friendly. Knowledgeable in the business she works in.

The manager is helpful and a pleasure to deal with. Storage lockers (i have used several) are dry and easy to access.

Helpful,friendly, great to work with

quick professional. Mickey was great and waited for me

In and out service was great

I reserved an 8'x5' space on a Sunday and got in right away. We got a call from the manager right away and they worked well with our schedule getting in. We showed up with the boxes and things that we wanted to store and our own lock from the last time we used Public Storage. When going in the store we were told that "unfortunately" all the storage spaces that took the kind of lock that we had were unavailable. So at that point our choice was either to go somewhere else or buy the kind of lock they had that worked in the spaces they had available. This would have been nice to know before packing all of our stuff because I felt like we didn't have much of a choice but to purchase the $21 lock. Next, we checked out the storage space and it was not 8'x5'. When we measured it, it came to 7'x4'. The stuff we ended up needing to store fit since the ceiling was really high but if you are going to sell someone a 7'x4' space then tell them that.

The lady that works at the counter (Edwina) is very helpful and helps you with all your storage needs. Thanks to her we were able to find the perfect size unit for our belongings are a great rate.

We have rented from this Public Storage two times for various projects. This is by far the most painless rentals we have done. Edwina is a dream to work with and I have never had a moments concern about my belongings. I highly recommend the Blaine Public Storage!

Great Customer Service

Great location and pricing. The service was excellent

She is on top of thing and from what I see she keeps the place clean

The experience at this storage property was excellent. Went in and was greeted by Janal who was very helpful. She was very nice and friendly. Janal knew everything answered all my questions. The paperwork work was overwhelming to me but for Janal she knew it like the back of her hand. Helped me with all of it. I would recommend this facility to every one. Thankyou Janal ! Public Storage is very lucky to have you as their empolyee.

Edwina is wonderful. Very professional. Couldn't have asked for a better experience

Very helpful staff! Edwina had actually called me to let me know I wouldn't get a late fee if I paid by the 6th! She has been great the last few months

I would recommend this location to anyone! Edwina is very professional, and a great additional to your company. Thanks Edwina!!!

Been there 2 months for a short term project. Very courteous and attentive staff. Jen and Edwina, thank you very much for all you have done. Highly recommended!

EDWINA was AMAZING!! She knew exactly what i needed and how to help!! Would recomend her to anyone!!

I could not have asked for a more positive experience. Getting the storage unit the young lady was so very nice and explained everything to me and found a unit that met my needs. Upon checking out and closing the account she was equally as nice, courteous and understanding of my needs. THANK YOU VERY MUCH

Edwina was very helpful. She went above and beyond to make sure my rental experience was top notch. I have never rented a storage unit before and she made the process seamless. I would definitely recommend this location for your short or long term storage needs.

Edwina was very aesome and helpful. Servic with a smile !

I loved this place

I would recommend renting from this storage place to everyone! Edwina who works there is extremely helpful and got us a great deal! We saved a ton of money, thank you! Storage place is very well maintained and I feel very safe storing my stuff here.

Very helpful and makes it easy to what steps you need to take to make your move easy.

These ladies are awesome! I came on 2 different occasions to get my storage unit, both of the ladies were so helpful and professional. It made a very stressful time in my life a little less stressful. Thank you!

Great customer service. The manager described everything and was very straight forward. This made my decision making a lot easier and I appreciate that. Edwina answered all my questions honestly and I recommend this storage site.

Office people where great but reserving over the phone total waste of time they don't give you all of the info that you need like having to pay for insurance and paying for a built in luck that we don't need that sucks but other then that I would rent again

My moving in to this location was one of my best places I could have stored my things. It's close to my home now. And easy to get to. But most of all is the person that is the caretaker there. Her name is Edwina. I have talk with her several times and she is alway such a up beat lady with the most friendly personality. She is also a very good listener. If everyone we meet in life was like her, boy life would sure be great. Yes! From me this lady is a five star person.

The staff is always very informational thanks to them for my storage solutions!!!

Amazing service, thanks edwina!

I have rented multiple units from Edwina and she is always been sweet and courteous and a joy to work with. She always greets us with a smile and is very personable.

By far the best experience I have ever had with a storage facility ever! I have many many many years of military service and have had to use numerous storage units. Edwina has made this a most pleasurable experience and she is going to make things right the first time. This will definitely be the first place I think of if I have future needs for storage.

Edwina was very helpful and straight forward. Definitely would recommend this location to a friend

My experience at this public storage has been awsome. Edwina is always very helpful and knowledgable. When I come in every month there is no need to tell her who I am she remembers my name. She is a great asset to Public Storage as a manager and customer service representative. The facility is always in good condition and I feel that my storage locker is in very good hands.

Edwina, at our storage location, has been great to work with! She is friendly and knowledgeable. Our unit is clean and dry.

Edwina Is So Awesome!! i love her shes great, really helped me with all my needs, and answered ALL my questioned! alot alot of help thank you!

Friendly staff, great experiance!!!

Jan was a great assistant. She approached us and helped us and explained everything since this was our first time renting. She didn't rush us or made us feel unwelcome. I recommend her for others looking for storage at the Blaine location.

Jasmine was very helpful and had just great overall customer service. There was an overload of customers in the office at the time I was in and she handled everything very calmly and efficiently. Great employees

vary helpful

Very clean and easy access. Edwina has been a good and trusted rep for the company.

We have had a unit with PS for years and Edwina has always been so helpful. She is a Great customer service rep for your company and makes you feel welcome!

I visited this location and was helped by Jan. She answered my questions well and was friendly. I would recommend this location to anyone looking for storage.

I had really great experience. Edwina is so nice.

Very pleased with the value added service experienced today by my wife from the local on-site associate, Edwina.... she was very personable and motivated toward what is best for the customer! Nice job Edwina...thanks and kudos to you!! There should be more like her, she represents the business well.

Jan was so helpful when I came in looking at different storage lockers today. I had other choices that were more cost-effective and more weather friendly but Jan is the reason why I chose public storage. She was so helpful and went out of her way to make sure my needs were being met!

my wife and I have had a storage unit here for 12 years,we lost our key to our lock,wich we originally purchsed thru public storeage. The manager Edwina was so kind and helpful,she sold us another public storeage lock and arranged to have our old lock cut off, so we could get in.

I will NOT store my things anywhere else! This place is clean, secure, conveniently located, well priced, and very well managed! I thank Edwina for being absolutly amazing to work with! WE NEED MANY MORE EDWINA'S IN THIS WORLD! I have used may storage facilities and I HIGHLY recomended this place only!

The customer service was top notch and the employees made a stressful moving day pleasant!! Even if this location is out of your way use this public storage!!!

Edwina was helpful and friendly. I would tell others to rent from here.

Edwina was a great help right from the begining. She is always friendly and easy to work with. I enjoy using public storage blaine mn.

The best. I found myself in a bind and came out happy with a great place to store my stuff at a good price. staff is very friendly and professional. 5 stars!

Great experience setting up a rental unit. Very helpful and friendly staff.

Friendly

Great service!

They have great auctions hete. No buyets premium and credit cards are accepted.

Edwina and Jan truly know what customer service is and they are always in a good mood and will help you with any question or concern. They make it comfortable and it's nice to do business there

Wonderful experience and extremely helpful. Highly recommend!

Edwina was a huge help with my storage needs. She gave me great ideas and suggestions for storing my items. Great customer service!

Great!

Varry fraindly fans helpful

Great people, nice facility!

I have had a great experience at this location. Great storage place

Edwina was amazing!! Great help!

Edwina is great

Thank you Edwina for your help today getting me settled in. I really appreciate your help and guidance into this storage arena. Love the idea of hanging our bikes up to save space. That will be great. Thanks again. Robyn

Edwina is the best!! She was so helpful and kind. Everyone put in a good word for her!!

I needed some additional space for my food truck equipment when not season. The manager (I think her name is Jan) at this public storage location was great; she made the experience pleasant, swift and in a word - perfect. She made sure that all my needs were met before we took took care of any of the paperwork.

We had a great experience working with Edwina at the Blaine Public Storage location. She was friendly, helpful and answered all our concerns regarding the "stuff" we had to store during our move. Both units that we used were clean and stayed cool enough to protect our household goods. I would definitely use the Blaine location for future storage because of my experience with Edwina. Thank you, Sharon Keith