Public Storage Self-Storage Units at 370 Christopher Ave, Gaithersburg, MD
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
5'x10'Online only price$ 100/moSmall 5'x10'
$ 100/mo $134Best Price Label1 unit left!
- Climate Controlled
10'x10'Online only price$ 153/moMedium 10'x10'
$ 153/mo $204Best Price Label1 unit left!
- Climate Controlled
10'x15'Online only price$ 182/moLarge 10'x15'
$ 182/mo $243Best Price Label1 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
10'x15'Online only price$ 187/moLarge 10'x15'
$ 187/mo $250Best Price Label1 unit left!
- Climate Controlled
10'x20'Online only price$ 257/moLarge 10'x20'
$ 257/mo $342Best Price Label1 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
Nearby Self-Storage Locations
Self-Storage Near Gaithersburg
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
Gaithersburg Storage Units Near Route 355 and I-270
Gaithersburg storage units are available near Route 355 and I-270 to solve all your storage needs.
Stop letting that hall closet intimidate you—our 5x5 storage units are perfect for storing bulky coats, sports equipment, extra luggage, and more. 5x5 storage units are also great for stashing your golf clubs after a day at Norbeck Country Club or Blue Mash Golf Course.
Every family is different, so our 5x10 storage units are ready for whatever you need to store. Whether you have extra clothing, toys, instruments, or anything else, 5x10 storage units are here to help you cut the clutter quickly.
Store larger items like beds, mattresses, patio furniture, or couches in one of our handy 10x10 storage units, which are also great for businesses looking to maximize their office space.
This Gaithersburg location gives you easy access to Washington, DC, where you can enjoy a day at Rock Creek Park or the National Zoo after you've stored your stuff.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 312)
The building is clean
Jenn & Rodney Helped Me With Renting A Space Today! Thanks Again For Your Help!
Great service from Bisrat, everytime!
Absolutely my pleasure working with Bisrat -the Christopher Avenue property manager. He took the time to make sure we understood our space options, and ultimately that we were comfortable in the space we rented. Bisrat walked me through every step, and patiently answered all my questions while smiling. Truly such a huge asset to this location; and should you not find what you’re looking for here, he will make sure you have other options (where available) and that you get the best price. There are also daily property checks, to make sure all units are secured. There’s no question that I feel very confident in storing here, and highly recommend this location. FYI: Be sure to check online at the PS site; pricing varies by location, but it is always cheaper on the site. I suggest making a unit reservation to lock in the price - it is free of charge and doesn’t commit you, but it holds the unit and offers the steps to rent it if need be.
Great customer service.
Bisrat was my excellent representative for PublicStorage, told me all the details, showed me the unit and had me booked and out in minutes. 10/10
Bisrat was very helpful. He gave me a storage unit on the first level, which was exactly what I needed.
Amazing customer service at this location keep up the great work
Easy to reserve a unit, rates are reasonable, plenty of carts and dollies available to make moving simple. Customer service when closing out the unit was excellent, Mark helped me and was very friendly, prompt when calling me back, and answered all my questions. Should I ever need a storage unit again, I am likely to come back here.
Bisrat what an excellent experience. He punctual, came early, very knowledgeable, efficient and professional. My experience so far is outstanding.
Move out and move was easy with Mark who helped us all the through the process. It is clean and I have been there for so many years easy to locate and staff is helpful
Mark was very helpful. He explained which unit would fit my needs. He’s very polite and was a pleasure to speak with.
Today I went to the storage and got treated well. Mark was great. I downloaded the Ps app. Thanks Mark
Mark is a great customer service agent. He is very professional, helping, and courteous. We had to leave Public storage because we bought a house, otherwise we had a great experience in storing our items. Its very safe and convenient. Again, Thanks for Mark’s help with our vacancy and other questions.
Great service, I met this guy Mark who was very helpful and friendly. Been using this place for about 2 months. No complaints, good location.
Today l walk into Christopher avenue l met a guy there who name was Mark he was incredible give me a good customer service l thank him very much
Mark Gladney provided an awesome experience helping me transition from a larger unit to a smaller one. He was very knowledgeable and extremely helpful during the entire process. It is rare to find someone with his level of detail and customer service. I would say it was even better than chick filets customer experience.
Mark Gladney gave exceptional Customer Service when I did business here. I would recommend public storage.
Great customer service, I recommend them. Thank you Bisrat!
this gentleman in the office is very nice his name is bisrat he asked me to leave a review for him and he helped me waive a fee from my account and walk me to the vacate process I was rly happy and thank you very much my friend
I want to thank bisrat for his warm welcome and treatment when my mom and dad went to rent a unit and he made an appointment for them and told them to come visit him in his office. Mom and dad said he is rly nice, and he showed them the space and helped them rent the space. My mom and dad are very happy with the price and the space size, and he told me to make sure to send him a review on the 1st of February. Thank you very much for the help young guy may God bless you.
This place is good the staff. Bisrat attended me very kind and helpful. I very recommend that located.
I wanted to leave a very warm review for bisrat , he is one of his kind he is on of the top peoples person I have ever experienced in my life time. I wanted to say thank you for the job you do. you have gone above and beyond to meet customer satisfaction and expectations.
Bisrat went above and beyond the call of duty when he helped me with my online account and public storage app. Had an excellent service. Thank you Bisrat! You deserve 5 stars !
Bisrat was great! Excellent customer service. He was very good at explaining everything with my storage and the process to rent it. The place is clean and secure.
Mark was excellent at meeting our needs!!!
Came to the property a few weeks ago Mark was great he made my husband and I feel so good about the property as well as comfortable to be renting from Public Storage. Mark was very professional. I would refer your company to all friends and family.
Mark is great. Patient and knowledgeable. Thanks again.
Had all sorts of issues on line but came into Christopher ave location Gaithersburg. The manager Mark took care of me like I was family a true professional. Glad our paths crossed on this very long Friday
Bisrat has been wonderful! Great customer service, knowledgeable and pleasant to speak with! I would definitely recommend this specific location.
Mark from this location took it upon himself to call me on a Saturday to 1) check that I had vacated not been robbed, and 2) complete my vacate notice without me having to take time to go online - I appreciate his diligence and initiative. Further, even though I was no longer a client, Mark promised he would contact his district manager regarding an unresolved corporate issue; the low rating is not due to the staff at this location nor the state of this facility, it is because Public Storage is not a responsive corporate entity. Thank you again Mark, and have a Happy Thanksgiving.
My wife and I needed a small 5x5 unit for some containers that were taking up space at home. Mark at the Christopher Ave. Public Storage was very helpful with our rental unit.
Cliff Smith, thanks for all your help
Cliff Smith Thank you so much for your customer service ‼️‼️‼️
Great service thank you
Came to the facility about questions and Mark was super helpful and gave me all the information I needed to know about things I was confused about. Great customer service! Highly recommend!
This property is só clean and the manager Bisrat walked me thru the property and showed me everything , very quite and Nice facility and i Really appeciate his éffort very nice and rare customer service.
Bisrat was exceptional is helping me make transfer of units. It was complicated but he was accommodating and looked out for me. Exceptional!!!
Great costumer services, I will always recommend to anyone who is looking for a good storage unit.
It was very quck an smooth
Tsegab was very kind and helpful in supporting me to rent a box
My name is Mrs. Brown and I am doing this review for Cliff he gave me outstanding customer service he try so hard to help me to move my things out I couldn’t ask for a better person he was well mannered courteous and very helpful to me and my son he made it happen for me in my desperate situation thanks Cliff for your help I really appreciate you I wish all other representatives would treat our customers as how you treated me and my son thank you again it’s truthless just push
Cliff & Al were a big help. Needed to downsize unit. Friendly, courteous & efficient! Thank you!
This facility is convenient and clean. They have been painting and sprucing up the interior and it looks great! Cliff and Al are very helpful and responded quickly with excellent customer service. Would highly recommend.
Ken And Al Were Tag Teaming Helping Me At The Grove Rd And Christopher Ave Properties! Thanks For All You Do!!!
Very efficient, on time, as promised, courteous, clean, Thanks Al for your help
Very easy and simple to rent out a storage unit. I used a storage unit here for less than 2 weeks and they refunded me half the money I put down for the month. They have great service and always do check up calls! Great place :)
The guy from the front desk was so helpful and explained everything very well (cliff)
There is a very place and excellent service
Been renting from this storage location for years. Staff have been so accommodating and provides excellent customer.
Convenient and clean storage space
I had a wonderful experience working w Cliff. He's very kind and professional.
Great customer service!!
These guys are amazing 👏 Quickly service
Lovely experience with public storage. Experienced assistance. Highly recommend this storage to all.
Wilma she is good
Wilma was very helpful and awesome
Since this is my first storage unit, Wilma made it very simple and easy. She was kind and informative.
Wilma did a great job.
Wilma awesome customer services and very pleased
Wilma was very helpful and knowledgeable in helping me, and patience , I very happy with her customer service, will refer other to this location .
Wilma was extremely helpful appreciate the service.
Wilma was wonderful in assisting me make changes, you need more people like her.
Wilma was very helpful in assisting me with finding the right space for my items. She was very personable and patience which I appreciated.
I came in and Wilma was the most helpful for me on such a stressful day. I was having a horrible time picking what type of unit I needed and she gave me all the information I needed and got me stress free with the correct size unit. I feel my belongings are safe.
Wilma who works at the public storage in Gaithersburg today, gave my sister and I great customer service. She was very kind to us and explained every single thing in detail. Wilma was very professional. I highly recommend everyone to go out there and see her if you need storage service.
Wilma thanks for all your help!!! You're the best keep doing what you're doing. This woman deserves a Raise!!!
Wilma was very helpful and patient. Made me feel comfortable. Great person for the job!!!
Wilma was awesome, very helpful !!!
Wilma was very help and great customer service, she was awesome, nice personality, we need more people like her.
The process to obtain the storage unit was quick and easy. Great customer service by Al. Thank you, Al.
Wilma was great! is very knowledgeable and answered all my questions. great personality!!!
There is never anyone in the office even during their open business hours. When there is an issue, it is extremely hard to reach the property manager, as no one answers the phones or is in the office. For example, they have gate issues where the gate won’t open, which you’d think would be resolved immediately but is not. Additionally, they don’t notify their customers of these issues at all. I don’t live in the area and drove more than an hour to get my stuff, only to find that I can’t open the gate to access my unit. It is also extremely hard to reach a real person at corporate, and when you do, they have their hands tied and can’t resolve the issue either. At the next chance I get, I’m going to move out immediately because there have been multiple times where management just can’t be reached at their normal office hours.
Great Customer Service by the Attendant (Wilma). All the information I needed was given and knowledgeable worker.Thank you so much your kindess!
Wilma was very helpful and knowledgeable in information on renting a space, also had a very friendly attitude
Clean building, good staff and ample storage.
Property manager was professional and I was able to look at some units. I was looking for a big unit which was available and take a short tour of the facility. Looking forward to moving in soon. Thank you bisrat
I found the office closed most of the time since the previous manager left and I met bisrat yesterday while we were in the process of moving our stuff and asked if he can be of any help which was rly nice of him. The facility looks like some work have been done which is nice.
I have updated from 1 to 3 because they ended up helping me, but only after I posted this review. This place has to learn some customer service. 1) they never answer their phones. 2) when you leave a message they don’t return your calls. 3) They ignore schedule appointments. I took a day off of work and hired movers for a move in. I get here after confirming a move in date to a closed office. I am out of money and time. I called them and left a message about rescheduling- never got a call back. Manager on duty has no authority to help me. Then what does a manager mean? I am on hold with “customer service” for how many hours to get some help. Will never use this company again.
What a great gentelmen the property manager at 21518 Bisrat was absolutly great anf helped me find a unit anf move in quick first thing in morning.thank you
Bisrat was very active and helpful with the move in and I Rly appreciate.
Been needing a place to store my bike for a while and finally decided to just pay for the extra storage. I was pleasantly surprised with the service and cleanliness of this location! The process was quick and easy and the prices were reasonable for the amount of space provided. Will definitely be using for a while.
This is an awesome place! The customer service is great Donzaya is great such a wonderful person and super amazing. It’s also a very clean and nice place!
Place is clean and Donzaya made the process so easy to get a unit. She deserves a raise. All in all love the property
Staff is helpful whenever I need assistance.
Great prices highly recommend
Good prices and customer service.
I was looking for a storage unit for my landscaping company and Ileana was a BIG help! Great customer service, super helpful. I'd recommend to anyone.
Antoine was amazing. Very helpful with my move in. 5 stars !!
Krissia great customer service she explain everything clear to me with my storage unit she is so professional really recommend this storage location ask for Krissia she is espectacular
Great customer service, the employee named Antoine hep me through all the process.
Got a good deal on a decent size storage Recommend to everyone
Overall my experience three years has been very good. Fabulous customer service, very welcoming staff. Clean Storage area. I would strongly recommend PublicStorage Gaithersburg area. Keep up the great work.
Always quiet. Tucked away in the back. No one noticing anything wrong.
Tabitha was extremely helpful, my first time getting a storage unit and she made the entire process easy. 5 stars all around !!
Melody was so helpfull she made it easy thank you.
Good place to store your property. You can pay at any Public storage in the country. They have a flat cart if you need one. I would recommend this place.
I'll let you know when I move out in February.
Steven was an excellent help. Clean and efficient location.
A little pricey!
Convenient location. Antoine was an amazing help.
Antione was very helpful in resolving an issue with my unit in Indianapolis. He and this location had no stake in it, yet he went out of his way for me. Highly recommended for customer service. Thanks!
Nice Property and Friendly Staff.
Friendly Staff. 5 star Service.
Nice place to store. And very friendly staff, and very convenient
Just found this unit and am impressed by both the facility and the staff person who helped me, Great interaction and highly recommend! :)
They were very nice to me especially when ut was time for me to clear out and I was not quite ready yet.
First off, the only reason I am not giving this place 1 star is because the staff is actually very kind and helpful. They have never been rude and have always been pleasant to deal with. Unfortunately, the facility itself is incredibly disappointing. I moved here from out of state and found them online. I got to my storage unit and it looks nothing like the photos with the garage style doors. I have a 5x10 and it has a door frame sized door (not a door that matches the size of the unit) which made it really hard to move my couch and furniture in. There are NO cameras in the actual storage building and to access the gate you have to get fully out of your car because the code box is so close to the gate you physically cannot pull up to it. Also, "climate controlled" is a stretch. It is a few degrees different than the outside temp at best. The entire place is a little sketchy. Not to mention I just got an email that they are raising the price to over $100 a month which is absurd. Do not waste your money, time, or sanity storing anything here.
Tabitha helped me out alot! She explained to me what someone else did not! Great job tabitha! Keep up the awesome work!
Big storage units without proper equipment. This storage unit has around 400 units but only 2 flat beds. And these flats are only available at special requests during their office hours not during storage hours. I been renting this place for around 4 months now and asked them many times if they can invest some money to buy more flat beds but No. I see people loading and unloading merchandise from their trucks and hand carrying the big boxes but I believe management don't care. I am done with place and I will take my business somewhere else. MY ADVICE - DO NOT RENT THIS PLACE.
Service was fast and quick. Kash did a great job explaining everything
The staff on duty, Antoine, was very kind, professional, and knowledgeable. He made sure I got everything I needed.
Nice place to store your property. Convenient Location.
Great storage unit great service!
Nice and clean space. Thank you John, you are so nice and friendly.
Everything was great, fast service, the unit was better than expected, the rep was great. They also have the best supplies, everything you need, nice storage options like expandable TV boxes, glass and dish dividers, wardrobes, even moving quilts, felt pads. Go there for supplies too.
This place is very nice!
BRIDGETTES SERVICE WAS GREAT
Bridgette and Antwan customer service was great
This a an average Public Storage, it's pretty clean and easy to get around. However, it can be really hard to find a hand truck or roller, parking inside the gate can be an issue, and the elevators normally need their lighting fixed (sometimes it's dark in the elevators because they are not maintained well). Lastly be aware that Public Storage contracts do NOT lock in pricing, it can change at any time for any reason and it does in this location more often than you would expect.
After the first month of payment, what is the price for the next month?
Wonderful and friendly.
Awesome customer service Antoine was very friendly and property very clean and we'll kept up highly recommend.
A great place to store your stuff! Clean and safe. Month to month lease. Just go to the front if you need a cart.
Very happy with their service. Very secure and safe. Highly recommended
It was great to store my belongings. Great indoor storage, nice customer service! I recommend.
Good place to store your items that offers climate controlled units. Great customer service! I would recommend if you need a temporary place to store your belongings.
I liked the service and Miss Melody is very nice
Well maintained and friendly service
I like the Service and nice space to parking and quit place and always nice services
It is a very professional clean efficient evironment to store your stuff
Clean, safe, very helpful and reasonable
This placer is very nice with fast and friendly service! I really appreciated Mr. John's customer service and resourceful knowledge of the space and reasonable fees. Thank you!!!
Nice location ride to Christopher ave. They have boxes and any packing supplies if you need any they have a flat cart tanta you can use during office hours. John is very helpful! Awesome service.
Customer service by Antoine was great and the facility is kept very clean.
Antoine is friendly , profesional and very helpful. The property manager is quick to help with questions and concerns ( over all friendly staff) . The property is clean and well kept. A good sense of safety.
Storage is clean and secure, reasonably well-maintained. Shaq is a good guy; very efficient and helpful.
Nice facility, good service!
very helpful and informative
I appreciate the customer service. I had an appointment the day before and called to change the appointment. I left a message and received a call that afternoon. When I went for my appointment Joshua was there and extremely helpful. He explained everything I needed to know about the unit and what to expect for my payment and experience. Thank you for having a reputable place of business in my neighborhood.
Customer service is great John is so nice i was at least couple dollars short and he covered the rest of my bill. Clean building, very polite. This is a great place to rent a storage.
i was pleased that the property is well kept. this location is more closer to me for paying my bill. the staff in the rental office is always AMAZING.
I have had a wonderful experience and it’s in a very convenient location. The manager is very helpful ( John)
Great!!!!!!!! The lady was wonderful (Tabitha) she show me the storage and make the day easy for me Good job 👍👍👍👍👍
Really nice facility and helpful staff.
Great customer service, great location, very friendly and attentive. Highly recommend!
Good service and storage. Good location.
Great place to store your property. This place is climate controlled at a safe location
Very beautiful place the people are kind and loving I met John he was great and Kyle
Nice clean facility. Customer service is great. Kyle and John are very helpful. I recommend using this facility.
Your greedy with friendly respect great place always clean great customer service one of the best public storage I have used
a good place for storage, the building is climate controlled, you can borrow a flat car
Friendly, helpful staff
Friendly. Great customer service!
Experience is much better now with property upgrade and john is a good man
Renting was easier than I expected, no problems moving my stuff either. If the service stays great I plan to be here for awhile.
Thank you Kyle for taking care of our storage needs. Made the process quick and simple.
My experience was great. I had came in Acquiring about a storage and I spoke with a young lady jasmine she gave me amazing customer service , she answered all my questions. She was very helpful . will be renting soon
Very convenient..John Customer service was Great..Clean and Neat.
Great customer service, conveniently located
John, who checked me in to the space was tremendous, I was there 3 days in a row moving and each day I needed some help with something, he was always there with a smile and a helping hand. Additionally the last day it was raining and I got there after 6:PM when the flat carts get put away and John was still working and was about to leave and he stayed an extra half hour and let me use the cart, way beyond the call of duty, thanks again John.
This facility is very convenient from my home and appears well-maintained. Staff was very friendly and helpful.
Good costumer service.
Clean, safe. Kind and informative staff. All supples available i.e. Bubble wrap. Boxes. Autopay for your conveince so you don't forget. Safe location and near my home. *true climate controlled.
Good place to store your property, climate controlled, very helpful staff!!!
Been renting for a year and a half. Safe secure location in a business park. Well lit at night. Have all the supplies you need to move.
I went there on March 13th to pay for my unit and to add additional items to my unit. I arrived there at 8:35am and went straight to my unit. After that I headed to the rental office, it was closed.....I didn't know it opened at 9:30 am The manager arrived at 9:13 am, he went to pick up his keys then 5-8 minutes later he was at the office. Even though it was only 9:20am he let me in and completed the transaction, in addition, allowed me to hang around until my Uber driver picked me up. The manager, was very courteous and friendly, I was carrying a very heavy suitcase and he lifted it and put it in the trunk of the Uber driver's vehicle, which saved me the trouble of doing it myself. The manager provided me with excellent customer service. I would definitely recommend that particular location to anyone who asks me.
Convenient place inside a business park. THEY HAVE MERCHANDISE IF YOU NEED ANY
Very convenient in business part, quiet
I love this place! So convenient to have everything in one climate controlled building. Free dollies for loading my stuff. And really nice helpful staff. I would definitely recommend this place to anyone who needs safe secure storage.
Actual: 1.5 stars The pros: $1 first month (doesn't include 25$ first time fee or 14+$ required insurance), and one of the employees (younger man) was nice and friendly The cons: not 24/7 access, I was shown a 10x10 unit with a roll up door but my unit had a normal door, there are 2 entrances and 2 elevators (except one entrance is boarded up and only one elevator sort of works...it is very slow and always returns to the 1st floor and it makes interesting noises when in motion), only one cart, there are mice (it ate a wedding reception photo book), one employee (older man) came trying to get me to review this place with 5 stars while I was holding boxes and trying to load my car, the lock they want you to buy because it is 'more secure' costs 20$ (at uhaul store it is 12$), this storage building has a broken down feel
I dont understand why it hasnt even been a month since we've been here. The back doors hanging off so anyone can walk in and the gate is always broken and just open or not clossed all the way. Mice dropings everywere. Ive seen the mice
Good and clean place. Recommend to others
Kyle was very helpful and professional. He made our move virtually stress free. Give this young man a raise!
John was so helpful & friendly. Very helpful with the process of getting my storage unit!
Excellant place to store your property located safe in a business park. Friendly and professional service and the building is climate controlled. They also sell a good selection of boxes.
Nice and clean space located in a business park, if you need a flat cart you can borrow one
Nice place to store your personal items inside the back of a business park. Everything is climate controlled and they have free flat carts you can borrow. Staff is very friendly.
Aliya was the best! So kind and helpful. This location was where my items were moved by my ex because he didn't want me to come move them from the house, so it was an awkward situation. But Aliya made me feel totally supported through the process as I inspected the storage unit for the first time. Thanks so much!
Dirty, hot in the summer and freezing in the winter for 'climate controlled'. Been here for two years and they raised the price twice now. They will get you with a low special then raise it back to normal the next year and keep going. Needless to say we aren't staying for another year. Two stars? Well I guess it's still the same price as other ps in the area and it's well lit.
Toni is a great sales person . very nice experience
Very Helpful staff, very nice place cheap rates, professional and friendly
This storage facility is very clean. The prices for the units are very reasonable compared to their competitors. Toni the receptionist was very polite and knowledgeable which made my experience Awesome!
Good location, clean, safe
Nice place to store stuff save and clean
Just simple unstressful. Kevin is a great property manager!! I would definitely recommend using this facility. No worries or breakins
Nice location, nice price and clean climate control property. John is amazing! I would recommend. Thanks!
Very convitien in a commercial park.everything climate control Everything clean safe building. Also John I very nice and helpful.
Everything went ok for a couple of years until, the day we moved out they did not have any carts available. Carts had been stolen and new ones were going to be in mid week when we couldn't do our move.
Kevin runs a good, clean facility and is very helpful. Would highly recommend.
After stopping by all of the self storage places in the Gaithersburg area today this one ended up being the best one for my need a and the only one that helped me out the most with all the information I needed to moved in order to move in today. Thank you for all your help and excellent service Kevin!
I came in to look for a storage space, Kevin was very helpful and informative he took his time to explain and break down everything I needed to know. :)
When we first moved to Maryland there was limited storage units available in the area. All except one was available at the preferred location. When I called I spoke with Kevin, who was most informative, kind, and saved us the last spot until we got there. Once we arrived he helped set us up with everything we needed and it didn't take long at all. Great customer satisfaction guaranteed!
Kevin was amazing and very helpful! I would recommend this storage place all.
I drive very far from Eastern shore MD to store my things at this storage site. My parents live near here. Very clean and the manager is very helpful and knowledgeable of the storage fees. Staff is very nice and polite. Always punctual staff. Would recommend this site to everyone.
The worker was very friendly and helped me with picking my unit
My stuff was fine, nothing was harmed when I went to take everything out because the unit was no longer needed. HOWEVER, the gate doesn't work so all day and all night anyone can come in. Also, it smells like weed inside the building where the units are so it makes me think that people are hiding in the same place I'm trusting my stuff to be safe. There's also almost no one at the office when I want to make a payment or something. Whenever there is someone, though, they were very nice and professional. Which is why I'm giving them 3/5. Customer service=5 stars. Cleanliness=5 stars. Security....=1 star
I worked with Kevin and he was very pleasant. I will refer this location to others.
This is the great place to put your things at for storage. Mr.Kevin Rooths has managed this facility a few of the times I've used their services, and I must say that he is professional, hospitable and courteous. I had the pleasure of working with Kevin and he was a delight. This facility is always clean and the staff very pleasant to work with. I'll refer others to use them without question.
People are great and knowledgeable
Moved out last month & Kevin made the transition smooth & hassle free.
I regret renting a unit here! its not even been one month since I moved my stuff here and my unit is already being taken over my MICE! You heard it MICE...Mice Droppings all over my unit! this is disgusting I even triple asked the rude African guy at the front office if they had any mice and he assured me they didn't have any....LIES!!!!! I for sure know I didn't pack any mice all my furniture is brand freaking new purchased 3 months ago plus I had no mice where I previously lived so how is this even happening? I'm freaking terrified of mice. I had an anxiety attack yesterday when I noticed the mice droppings because 3 years ago I lived in an mice infested apartment and it ruined all my furniture I had to get rid of all of my stuff so I know how devastating it can be to have to lose valuable belongings and now its like I'm dealing with the same nightmare! luckily my stuff is wrapped with plastic nut I noticed they started to chew through the plastic black bags and the plastic wrap from the bottom of my sectional! If you value your belongings please do not rent here!!!! I sure wish someone would have been honest enough to write a review of this mice issue on the review before I rented here!
Came in to buy boxes earlier this week customer service was great
Kevin took his time to walk me through the rental. He was very polite and helpful.
Great customer service very clean property
Kevin was very helpful in explaining everything about my first storage unit. :)
Excellent service and we'll kept property
Great location for storage. Convenient distance from my home and the staff was very helpful. Kevin assisted me in getting the best fit unit for my needs and I highly appreciate it. I would definitely recommend this Public Storage location to anyone in the area.
Property very clean and customer service is amazing. Will be storing soon
Been renting with the company for the last 3 months, the customer service is very helpful. The young lady at the front desk today was extremely helpful with my vacate! The building & property are very clean . Thank you.
Kevin is an excellent manager! He provided great professional and personable service!
Great location staff was amazing very informational and willing to help will recommend to other
Kevin was really great.
Nice quiet location. They have boxes and everything you need fir your move. Clean place and friendly staff
Good Customer Service . I was in and out !
Went there yesterday to store equipment for my business. I was very impressed with Kevin and the property. I recommend this facility to anyone looking for great service and a clean property.
Kevin was very helpful.
Every time I have gone to this location I have been helped by great staff. This location is clean and quiet.
Rented a storage place would recommend for family and friends. Kevin was awesome and great!!!!
Very quiet and secure location. Penny is very knowledgeable about her stuff and helpful with showing the space and showing how to place things in maximize the space.
Great customer service..quick and helpful!!
Quiet clean location. You have to look for it but it's nice
Katie and Kevin made my experience easy, cost effective and they even helped load the items boxes I purchased!
Would recommend to all my friends and family members.Rented a climate controlled space from Penny.She was a storage expert.She got me the right unit for a great space.Facility is very clean
The customer service was good
Kevin was fantastic. He was very helpful and offered suggestions on the size of the the unit that would work and best way to pack it. Very professional, friendly service.
Thanks kevin, Really enjoyed the customer service here!
Good service. Getting 2nd unit. No problems
Very neat and clean plus secured.great customer service.
I got the best deal ever with the best people you can deal with. Fun and effective at the same time. I definitely recommend it!
Kevin was outstanding, he did everything in his powers to ensure that I was very happy before I left. This young man should be commented.
Quick, easy, courteous service (thanks to Penny!) This sets a standard of quality more business should strive for. A bit more expensive than expected, though the discounts curb these costs.
I have worked with the staff at this location for a while now and I only can say great things. They have always gone out of their way to answer any of my questions. They have excellent customer service . Kevin, Penny , and Katie are wonderful. If you need a storage unit the Christopher Ave location is a great location in my opinion.
Awesome customer service, I was able to purchase a unit and store what I needed to in no time. I would definitely recommend this specific location for those moving & or in need of extra space.
I love it the set up was easy and they have great customer service!!
awesome customer service. Kevin served me well. Any time I need storage space In will come here
Great place to store! The manager was very helpful. He took his time to explain everything I needed to know. I wasn't rushed.
Penny has always given me fabulous service. Went in with a payment issue, and she was able to get things straightened out quickly. I try and go in only when she is there, as Penny is the most helpful and knows what she's doing.
Katie and the guys at Public Storage have been great working with me through a horrible divorce.. They're not just there to collect money, they care!! And that's unheard today, excellent customer service. I highly recommend them!!!
I haven't moved my things in yet, but I will!!! It was clean and I feel that my things will definitely be secure. You will not be displeased with this location.
Professional staff, Clean Facility, easy in and out. I feel confident that my belongings will be safe.
This location has great customer service! The young man who helped me, Kevin, was extremely helpful and greeted me at the door by which I was so impressed. This was my first time using this location but certainly not my last. :)
Great customer service!!! I recommend public storage for anyone looking for storage
Service was great I recommend it to anyone
Kevin showed great customer service
Kevin showed me great customer service
Penny was very nice and provided me with the most cost efficient unit for my needs. Their customer service and follow-up phone calls to answer my questions were excellent. I highly recommend this business and location to anyone in need of a storage bin.
Unit and facility were clean and well managed. Would definitely recommend Public Storage.
I needed a storage unit on very short notice and was able to find something that fit my size and budget easily. I filled out most of the paperwork online and everything was ready when I got there so I didn't have much more to fill out. The attendant was very friendly and helpful and the unit was just what I was looking for. Overall, it's just what I was looking for in a storage unit.
The customer service at Public Storage on Christopher Avenue, was excellent. Penny (customer service rep) help me out with everything I needed, very helpful. You need more great people like Penny at the public storage. "KEEP UP, THE EXCELLENT CUSTOMER SERVICE".
I canceled my storage unit because I just purchased a bigger home. I was billed out for the entire month of April on April 2nd and I canceled my unit on April 3rd. The lady in the office (Forgot her name) immediately called her area manager to refund me the money without me even asking. If I need another storage, guess where I will be going? Yup, you got it. Thanks for the great service, it means a lot to me. Keep it up!
Despite a last minute reservation Penny at public storage accommodated us and saved us some last minute drama...
Penny and John are very nice people very good location
Second unit rented. Penny got us a great location -- right next to ground floor door. Very efficient, couldn't be happier. Thank you!
I have every reason to believe that anyone who needs top notch support from this organization will be pleasantly surprised. This was a first for wife and I and it wasn't just storage that we needed help with but also with the move itself. John put me in contact with a very professional moving company and I was able to get professional support from the company he recommended. Also, I noticed that this storage facility is somewhat larger than the others I have looked into and the pricing is very reasonable with regard to what you are getting so this is a good value. Also, the convenience they offer is for real since they have many locations in the metropolitan area. Please be prepared to be pleasantly surprised!
John was great. Worked very quickly to handle all the questions that were in the office. Found our reservations and assigned us to our locker, sold us a great lock. Everything was clean and well lighted.
In general, it's good.
I was offered a lot of help from Manager Penny. Location is quiet and easy for parking, and would recommend it.
Penny and John did an awesome job! We highly recommend this place.
My fiancé just rented a unit here; we have a unit elsewhere but wanted to slightly different size. This facility is sooooo much cleaner and far better run than the other facility. Ralph was incredibly helpful in making sure we had the right size unit and very patient with all of our questions. So glad we made the decision of move our things here.
Just a quick note to let you know that we are very pleased with your service at this location! Ray Joseph did an exceptional job representing your business. Congratulations for hiring this capable, young man! Marlies and Carlos Guzman
I Went to Public Storage not knowing what to expect. I have to say it it was a very pleasant visit. The manager Sheldon was informative and able to answer any question i had for him. He made looking for storage easy. He also helped me get the right boxes that i needed for my move, and he was even kind enough to carry all my merchandise to my vehicle, i would recommend anyone to go to Public Storage, you will definitely feel like you can always ask any question and not worry about attitude and get the correct answer.
I was very pleased with my recent visit to Public Storage I assumed my bill was incorrect and I went in and Sheldon Wilson explained all the charges. He was very patience and took his time making sure I was well informed and left satisfied.
We are very pleased with our storage bin and Ray Joseph, the service technican, is very mannerable and efficient. He has been very courteous and helpful, took us to our bin and checked it for cleaniness. He did a little sweeping just making sure it was to our satisfaction. We will definitely use Public Storage if we ever need extra space again, especiallly the one on Christopher Ave, in Gaithersburg, MD. Gwendolyn Silvia Williams