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Public Storage Self-Storage Units at 501 E Diamond Ave, Gaithersburg, MD
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
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5'x7'Online only price$ 27/mo
Small 5'x7'- elevator access
- inside unit, swing door
$ 27 /mo $ 54Best Price Label+ one-time $29 admin fee
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4'x4'Online only price$ 33/mo
Small 4'x4'- ground floor
- climate controlled
- inside unit, swing door
$ 33 /mo $ 66Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 35/mo
Small 5'x5'- ground floor
- climate controlled
- inside unit, swing door
$ 35 /mo $ 70Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 35/mo
Small 5'x5'- ground floor
- climate controlled
- inside unit, rollup door
$ 35 /mo $ 70Best Price Label+ one-time $29 admin fee
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6'x7'Online only price$ 89/moSmall 6'x7'- elevator access
- inside unit, rollup door
$ 89 /mo $ 89Best Price Label+ one-time $29 admin fee1 unit left! -
10'x10'Online only price$ 144/moMedium 10'x10'- elevator access
- inside unit, rollup door
$ 144 /mo $ 144Best Price Label+ one-time $29 admin fee1 unit left! -
10'x20'Online only price$ 273/mo
Large 10'x20'- ground floor
- outside unit, rollup door
- enclosed
- drive up access
$ 273 /mo $ 390Best Price Label+ one-time $29 admin fee
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12'x14'Online only price$ 282/moLarge 12'x14'- elevator access
- inside unit, rollup door
$ 282 /mo $ 282Best Price Label+ one-time $29 admin fee1 unit left! -
12'x25'Online only price$ 322/mo
Large 12'x25'- ground floor
- inside unit, rollup door
$ 322 /mo $ 460Best Price Label+ one-time $29 admin fee
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10'x14'Online only price$ 341/moLarge 10'x14'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 341 /mo $ 341Best Price Label+ one-time $29 admin fee1 unit left!
Nearby Self-Storage Locations
Self-Storage Near Gaithersburg
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At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 486)
Tsegab helped me get a unit and it was quick and painless.
James is the man! His professionalism, patience, understanding, and OUTSTANDING customer service made the process of coordinating a move for my sister-in-law into a unit after recently having my second daughter so painless and efficient. His ability to take a minute and hear concerns and provide optimal solution is definitely worthy of acknowledgement. I am glad that, as a second time tenant, to have James as a representative at this Public Storage! If you need a storage place within a 15 mile radius of Gaithersburg, this is the place to rent from.
Tsegab was helpful
Thanks for all your help James
Gracias James!!
Thank you James I love the space
It was efficient and quick
Tsegsb was helpful and helped us get the perfecto unit
Tsegab was helpful and made the rental process easy
Tsegab was great, he was very helpful in helping us find the perfect storage size.
Rented with Tsegab today he was great and very helpful.
Tsegab was extremely helpful and eased my stress during the moving process
I rented a unit and the process was easy and fast. Tsegab and Ali were amazing they helped find a cart when I could not find one.
Best service
Thanks James. Really patient and informative.
Edit: unit switch. James is always really informative and friendly. Thank you for assisting.
The most careless and awful storage unit in the DMV. I had all my stuff stored there for over a year. I’m not even talking about the fact that the rent increased every 3 to 4 months, but that’s place is infested with mice and rodents. Literally had to dump my couch as i found a ton of mouse droppings on it and spiders. They are using wood slats floors that is crusty and full of dust like in the old caves. Please stay away from this facility.
KC addressed all of my needs and made my day!!
This has been one of the most frustrating experiences I’ve encountered. I have rented 2 spaces in this location and 1 of it is on the 3rd floor, and when I arrived to drop off 8 boxes, the elevator was out of service. The storage manager suggested I carry the boxes up the stairs and assured me they would notify me once the elevator was repaired. However, I never received a follow-up call.
Four weeks later, after hearing nothing, I returned only to find the same issue. Finally, after 12 days, I received a voicemail stating the elevator was operational. Yet, when I went back, it still wasn’t working. I’ve left multiple voicemails because no one asnwers the calls and since then with no response. This ongoing issue has caused significant delays in my moving process. I need someone to call me ASAP
The are very helpful
Jenn Was A Amazing Help With Assisting With My Rental
KC and James are always helpful,.plus the facility is clean.They are very efficient .The restroom always neat and clean.
Me gusta la atención es buena hasta el momento todo bien
At this location KC was a pleasure to work with and very knowledgeable on info about the storage and let me see the unit before hand which was awesome. And I love you guys price I am renting a unit at extra storage and after 3 months the rate went up by 83 dollars for an 8x10 unit sad I got a bigger unit here for almost the same price
Thank you James !
Great service KC thank you
Thank You james
Great job sonata thank you
James was wonderful in helping me out with any issues in getting a storage unit.
Thank you!
Great customer service; very helpful and friendly staff!
Jenn & KC & James Are The Best
They are very very nice persons thank so much
James and KC.
Again thank you so much.
Great customer service
James was extremely helpful leading us through the process and showing us our storage options.
To be honest, In five years im going to put this place out of business. Not a threat just disappointed in such a mediocre company. Hold tight.
Very nice and efficient employee James Rojas
James & KC are awesome guys. Definitely recommend!
James was very polite and patient to help us rent a second storage space.
thank you james
Great customer service and the storage system is really easy to use on the app. Glad we took the unit. Highly recommended!
Thank you James your the man!
KC and James always help me whenever I need a storage space, great service
the people, service and facility here are outstanding I highly recommend this place I am very appreciative to the staff for their excellent and professional service
Thank you James for your assistance and efficiency
Thank you James and KC This was a very smooth process i appreciate you guys
Gracias James!
Professional and quick service. Thank you KC for your assistance!
Thank you Kc and James I really like this store!
My experience here was great. James handled everything for me even when he called me so many times. When I came in my unit was gone and he made sure he found one for me at the same rate. I would recommend anyone to come here if you need any storage assistance. Thank you so much James for all your help.
Thanks James and Kc!!
KC was great very helpful somebody give this guy a raise
KC was incredibly helpful when I needed help upgrading after accidentally renting the wrong unit online! I left him a voicemail and he was very prompt in responding and gave us detailed instructions on where to find our unit and carts to use. Great service!!
Best service in town. The guys at the front desk, KC and James were really helpful. Pls go and visit them. You wont regret it.
Amazing team!!! Very polite, very knowledgeable, very efficient, very professional!!!!! 5 Star hands-down!
I had a great experience, Jose and James took very good care of us, highly recommended to have these gentlemen take care of you if you're looking for storage in the are. Thank you guys! Will definitely be back to do business with you guys again.
Great team great customer service!! Love the two guys at front desk
Great customer service thanks KC
James and KC were very accommodating with my issues. Definitely will be returning with any of Storage needds
Muchas gracias James!! Perfecto!!!
Thank you KC and James you guys always take care of me. I appreciate the great service
Excellent experience. Great customer service.
James was real helpful, thank you so much!
James at the front desk was very kind and helpful, he helped me find ways to optimize my rental and was very accommodating
James was very helpful and knowledgeable. Great customer service!!
James got me all set up with a new account quickly. It was a pleasure doing business with Public!
Muchas Gracias James!!!
Kc Thank you for making it to get a unit fast and simple
Thanks James, for getting me set up with a rental unit. This is the first time I've rented a storage unit so he was very helpful in answereing all my questions and explaining everything to me.
Customer service is great! Something was wrong with the unit I initially reserved and the gentleman in the office got us moved right into a slightly larger unit for the same price we were going to pay. Our condo storage facility was being renovated the last few months and public storage and team have really been a life saver. We would recommend them 10/10. They go above and beyond to make the customer satisfied. Had no issues with vacating either. Followed their instructions and got my vacate receipt shortly after. Thanks again, guys!
Grasias exelente servicio fuimos atendidas por Mohamed. Exelente serbio
Es muy amable
James and KC took care of me.. I appreciate you guys!!
Was there yesterday, front desk gentleman KC and James (I believe was his name) were amazing! They helped out with all my questions and concerns. Very patient and kind men. Really helpful and worked with us with what we needed for the lowest possible price.
James and KC are excellent employees at public storage and Gaithersburg Old Town the old building.
James helped us a lot and explained everything to me before purchasing. This site is my go to since 2017 and I have never had an issue with Gaithersburg location. They are very professional and attentive to customers needs. I highly recommend this site of public storage.
Thank you again James and KC for your help.
Great experience!!!
Good deals
James and CK are really good human beings.They were really polite, explain everything well and Really respectful give us there best of there service and best price. Thank you
Excellent trato con servicio al cliente
Tratan con amabilidad te ofrecen lo q se acomoda a tu presupuesto
Fue excelente trabajar con james y joseph gracias lo recomiendo y es accesible 🙏🙏🙏🙏 thanks
Good service
Genial faltan mas carritos de carga.
James es un gran líder dentro de su tienda me explico muy bien todos los pasos a seguir y toda la información me pareció clara y concreta muy contento por la forma en que me ayudó en mi estadía
Great service at this location. Maia and James we're very helpful.
Highly recommend this unit . Thanks to James I got the perfect storage I needed. They need more people like him working!!!! Great service!!
Good customer service approach. I highly recommend this place
James and KC did a remarkable job of showing me the unit and explaining the insurance and fees. Thank you Public Storage for having personnel of such professionalism.
Great people to work with. KC & James took good care of us. Will definitely use them in the future.
Joseph and James were great. Will recommend friends and family. Thanks A++++
James and KC muy Bueno
Joseph and James are great and they guid me completely
Casey and James did a great job helping me get set and settled in. Facility looks great, highly recommended.
Excellent service from James and Mussfir!! Use their facility!!!
James is a very nice rep, professional, knowledgeable, willing to help. All transactions are very smooth. I’m happy to choose this location as my storage. Thank you.
Excelente servicio Mohamed !
Best customer service experience i have ever had with a storage space by far. Will recommend it especially this location.
James and k.c it been very good experience
James was extremely patient and resourceful in what could have been a very confusing situation.
KC was very helpful and got me the best space and price and location is clean and convenient
Mark at the E Diamond Ave location went above and beyond to help me transition my unit move from Goshen location that I was very unhappy with to Christopher Ave closer to my home. He was the kindest politest young man I have encountered in a long time. He went out of his way to help me and even closed my old unit account so I didn't have to do that. Take care of that young man Public Storage, he's an exemplary employee. Thank you again Mark.
KC and Al have been great and always helpful and friendly
Thank you Casey. Very friendly
Great customer service very professional!👌🏾
KC, Albert, and others have been very helpful while we right sized our storage needs for personal and business needs over the months and years! The facilities are generally well kept, and the customer service exceeds expectations. In our 4-5 years of using the place I can only think of 1 prolonged frustration and it was related to a complicated elevator repair need which seems to have been worked out. KC goes out of his way to support current customers so that they will be returning customers; he provided a storage solution that made more sense than what we would have organized working without him.
Great service from KC and Al they were very helpful with my storage account
Professional service with clean and quiet facilities, 🤫
KC was absolutely amazing at helping me determine my storage needs. He is extremely professional and knowledgeable. He took his time to answer all of my questions and walked me through each storage unit I was interested in. I recommend this storage company. Areas were clean and seemed very safe. I looked at many other storage companies and choose public Storage because of the cleanliness, affordability and KC. He turned a stressful situation into a pleasant solution. He is an asset to the organization.
WhT a wonderful place! kC was so helpful! I picked the wrong unit and the transfer was so easy, it made my stressful day an ease
KC is friendly, professional and has assisted me with my storage needs for home and business.
KC IS SO WONDERFUL! He is always warm and personable and makes my experience here feel easy (he helped me recently clean my unit with a broom) . He’s awesome!
Excellent service. Great location. Definitely recommend it!👍🏽
Kc wash extremely helpful and he made sure all my enquiries were taken care of in a very professional manner
This storage facility is very professional and knowledgeable on their products . Mark Griffin was very helpful and answered all of my questions!
I want to thank Chris his manager Tabitha for helping me get my storage room. Chris was very knowledgeable gave me a tour and helped me set up my online process. the Unit was clean and easy to access. thanks so much Chris you are the best, love your personality !!!!
Great location and great customer service. Tabitha was the absolute best !
Great service. Really clean
I was received by Miss Tabitha: she is very welcoming, helpful and efficient.
Thank you Tabitha
Great services!!!. I love it, they really help me in the stuff I need it.
Excellent customer service!! The team is amazing. They treat us like family.
Great service!!!!! Tabitha and KC were a great help with information!!!! I highly appreciate it!!! Thanks so much!!!
My man Mark is Awesome !!! He helped us get settled into the best storage unit possible, went online to help me find the best rates that the company could offer! Is excellent customer service let me to leave a review to let others know that this is the best public storage in Montgomery county !!! Thanks Mark!!!!
Tabitha and kc are great! They helped me out with my account .
Always great service!!
ZERO communication... opened an "Incident Report" due to poor conditions on the property which led to an accident. No response from this report. Followed up with 2 emails with no response. Finally received a response requesting I call a certain number... it was automated with no way to speak to a human or follow up on the correspondence. Phone message left at the actual property has not been returned. Will be closing out my 2 units ASAP. There MUST be a better vendor for our business
I am so sorry about this storage it's not a good idea to use this I have had difficulty reaching the manager and returning calls none and void.. now I am out of the state .it's really hard to get a chance to because of time zones
This company racked up late fees of $134.00 accounting error on there part and canceling my direct deposit. I am out of state so I am being taken advantage of.
But I am hearing that I am not the only one being ripped off at Christmas time. It's a scam