Public Storage Self-Storage Units at 501 E Diamond Ave, Gaithersburg, MD

James and KC were very accommodating with my issues. Definitely will be returning with any of Storage needds

Thanks James. Really patient and informative.

Muchas gracias James!! Perfecto!!!

Thank you KC and James you guys always take care of me. I appreciate the great service

Excellent experience. Great customer service.

James at the front desk was very kind and helpful, he helped me find ways to optimize my rental and was very accommodating

James was real helpful, thank you so much!

James was very helpful and knowledgeable. Great customer service!!

James got me all set up with a new account quickly. It was a pleasure doing business with Public!

Muchas Gracias James!!!

Kc Thank you for making it to get a unit fast and simple

Thanks James, for getting me set up with a rental unit. This is the first time I've rented a storage unit so he was very helpful in answereing all my questions and explaining everything to me.

Grasias exelente servicio fuimos atendidas por Mohamed. Exelente serbio Es muy amable

Customer service is great! Something was wrong with the unit I initially reserved and the gentleman in the office got us moved right into a slightly larger unit for the same price we were going to pay. Our condo storage facility was being renovated the last few months and public storage and team have really been a life saver. We would recommend them 10/10. They go above and beyond to make the customer satisfied. Had no issues with vacating either. Followed their instructions and got my vacate receipt shortly after. Thanks again, guys!

KC and James are always helpful,.plus the facility is clean.

James and KC took care of me.. I appreciate you guys!!

James and KC are excellent employees at public storage and Gaithersburg Old Town the old building.

Was there yesterday, front desk gentleman KC and James (I believe was his name) were amazing! They helped out with all my questions and concerns. Very patient and kind men. Really helpful and worked with us with what we needed for the lowest possible price.

James helped us a lot and explained everything to me before purchasing. This site is my go to since 2017 and I have never had an issue with Gaithersburg location. They are very professional and attentive to customers needs. I highly recommend this site of public storage. Thank you again James and KC for your help.

Great experience!!! Good deals

James and CK are really good human beings.They were really polite, explain everything well and Really respectful give us there best of there service and best price. Thank you

Excellent trato con servicio al cliente Tratan con amabilidad te ofrecen lo q se acomoda a tu presupuesto Fue excelente trabajar con james y joseph gracias lo recomiendo y es accesible 🙏🙏🙏🙏 thanks

Good service

James and Joseph good service

Genial faltan mas carritos de carga.

James es un gran líder dentro de su tienda me explico muy bien todos los pasos a seguir y toda la información me pareció clara y concreta muy contento por la forma en que me ayudó en mi estadía

Great service at this location. Maia and James we're very helpful.

Good customer service approach. I highly recommend this place

Highly recommend this unit . Thanks to James I got the perfect storage I needed. They need more people like him working!!!! Great service!!

James and KC did a remarkable job of showing me the unit and explaining the insurance and fees. Thank you Public Storage for having personnel of such professionalism.

Great people to work with. KC & James took good care of us. Will definitely use them in the future.

Joseph and James are great and they guid me completely

James and KC muy Bueno

Joseph and James were great. Will recommend friends and family. Thanks A++++

Casey and James did a great job helping me get set and settled in. Facility looks great, highly recommended.

James is a very nice rep, professional, knowledgeable, willing to help. All transactions are very smooth. I’m happy to choose this location as my storage. Thank you.

Excellent service from James and Mussfir!! Use their facility!!!

Excelente servicio Mohamed !

Best customer service experience i have ever had with a storage space by far. Will recommend it especially this location.

James and k.c it been very good experience

James was extremely patient and resourceful in what could have been a very confusing situation.

KC was very helpful and got me the best space and price and location is clean and convenient

Mark at the E Diamond Ave location went above and beyond to help me transition my unit move from Goshen location that I was very unhappy with to Christopher Ave closer to my home. He was the kindest politest young man I have encountered in a long time. He went out of his way to help me and even closed my old unit account so I didn't have to do that. Take care of that young man Public Storage, he's an exemplary employee. Thank you again Mark.

KC and Al have been great and always helpful and friendly

Thank you Casey. Very friendly

Great customer service very professional!👌🏾

KC, Albert, and others have been very helpful while we right sized our storage needs for personal and business needs over the months and years! The facilities are generally well kept, and the customer service exceeds expectations. In our 4-5 years of using the place I can only think of 1 prolonged frustration and it was related to a complicated elevator repair need which seems to have been worked out. KC goes out of his way to support current customers so that they will be returning customers; he provided a storage solution that made more sense than what we would have organized working without him.

Great service from KC and Al they were very helpful with my storage account

Professional service with clean and quiet facilities, 🤫

WhT a wonderful place! kC was so helpful! I picked the wrong unit and the transfer was so easy, it made my stressful day an ease

KC was absolutely amazing at helping me determine my storage needs. He is extremely professional and knowledgeable. He took his time to answer all of my questions and walked me through each storage unit I was interested in. I recommend this storage company. Areas were clean and seemed very safe. I looked at many other storage companies and choose public Storage because of the cleanliness, affordability and KC. He turned a stressful situation into a pleasant solution. He is an asset to the organization.

KC is friendly, professional and has assisted me with my storage needs for home and business.

Excellent service. Great location. Definitely recommend it!👍🏽

KC IS SO WONDERFUL! He is always warm and personable and makes my experience here feel easy (he helped me recently clean my unit with a broom) . He’s awesome!

Kc wash extremely helpful and he made sure all my enquiries were taken care of in a very professional manner

This storage facility is very professional and knowledgeable on their products . Mark Griffin was very helpful and answered all of my questions!

I want to thank Chris his manager Tabitha for helping me get my storage room. Chris was very knowledgeable gave me a tour and helped me set up my online process. the Unit was clean and easy to access. thanks so much Chris you are the best, love your personality !!!!

Great location and great customer service. Tabitha was the absolute best !

Great service. Really clean

I was received by Miss Tabitha: she is very welcoming, helpful and efficient. Thank you Tabitha

Great services!!!. I love it, they really help me in the stuff I need it.

Great service!!!!! Tabitha and KC were a great help with information!!!! I highly appreciate it!!! Thanks so much!!!

Excellent customer service!! The team is amazing. They treat us like family.

What are your monthly rates

My man Mark is Awesome !!! He helped us get settled into the best storage unit possible, went online to help me find the best rates that the company could offer! Is excellent customer service let me to leave a review to let others know that this is the best public storage in Montgomery county !!! Thanks Mark!!!!

Always great service!!

Tabitha and kc are great! They helped me out with my account .

ZERO communication... opened an "Incident Report" due to poor conditions on the property which led to an accident. No response from this report. Followed up with 2 emails with no response. Finally received a response requesting I call a certain number... it was automated with no way to speak to a human or follow up on the correspondence. Phone message left at the actual property has not been returned. Will be closing out my 2 units ASAP. There MUST be a better vendor for our business

I am so sorry about this storage it's not a good idea to use this I have had difficulty reaching the manager and returning calls none and void.. now I am out of the state .it's really hard to get a chance to because of time zones This company racked up late fees of $134.00 accounting error on there part and canceling my direct deposit. I am out of state so I am being taken advantage of. But I am hearing that I am not the only one being ripped off at Christmas time. It's a scam

This was my first and last time renting something through the internet without looking at it first. As you see in the pictures, this building is not cart-friendly. If you are planning to store large furniture or boxes, be careful because you have to go through doors. These two things are my biggest complaint; it is extremely hard to use the carts when fully loaded because of the edges and a pain in the * go through the doors with large furniture. They called me right away when I posted my initial review, asking me if there was anything they could do. So at least customer service is good.

Respectful, professional and proactive employees. Clean and convenient place

Excellent customer service from Rafael, easy to rent

I came to finalize my storage space with the E.Diamond public storage location today and the help that I received from Manny and KC was AWESOME!! They are a beautiful pair and I will enjoy working with them for the duration of my storage.

I had a great experience and the price was affordable.

Great service. Very responsive. Clean and no insects or roaches like other storage places.

Good prices and service

Very clean facility, great service by managers

Good sevices

Tabitha and KC are a very kind persons. All the guys here are the best.

Great service!!!! Tabitha was amazing!!!!

Wilma was great and took her time to help with the process of renting a unit. Thank you so much

Wilma & KC where very help in renting my space, thank you!!!

Wilma was wonderful in trying to help me, was not able to meet my needs,She referred me to go to public storage on 355 grateful for her help.

Wilma and Tabitha were great! Amazing service.

Helpful staff, good location, as is the nature of the business, prices fluctuate,.

I rent a unit here and got to know both KC & Tabitha. Let me tell you, they are both very accommodating and helpful not to mention super friendly. I enjoy running into them from time to time when im there. Hands down best customer service experience at a storage facility. Both work hard and keep the office and facility neat and tidy!

Tabitha good People help for rent store

La estructura es muy antigua y la renta es cara.

Es muy accesible para subir las cosas hay elevador y mucho espacio entre ellos

Outstanding customer service! Great and safe facilities. I went once to drop off my stuff and came back about 8 months later to pick them up and all was intact and safe.

Muy bonito

Tabatha and KC were the biggest help. Customer service was great. They were very pleasant to work work with.

This is my first time rent a storage property and the experience was very easy. The staff was welcoming and resourceful. KC helped me with all my storage equipment needs that I didn’t realize that I needed. Thank you for making this transition easy!

HIGHLY recommended! Jay and Tabitha were so welcoming and friendly that it felt like I was seeing old friends when I went in. They answered every question I had and made sure to go over everything thoroughly with me.

Rented yesterday and i had a great experience! It was fast and easy.

Very helpful and professional with both my mothers unit and mine. Worked to meet our very specific needs. Great customer service. Thank you Tabitha and KC.

Amazing service!Tabitha was really nice we had a great experience and service.Only thing that was not to my liking is that they require you to have insurance on the unit other then that 5/5.

Had a great experience renting here! Great employees will recommend

if you need a storage unit you must go see Jay and Tabatha. Make sure you have the money for your storage unit, because after the fun I had with these two people, I just had to pay for this month and next month along with the packing materials that I need. They were so accommodating as well as fun which made my experience extremely delightful. When I was all done I was still talking to them because of how they made me feel. Business is business and fun is fun, however when you combine them both together equals a phenomenal experience thank you Jay and Tabatha for a wonderful day that I hope will continue for the rest of my day.

Casey at this Gaithersburg location worked w/ me over the course of a few weeks to help me during my move cross-country. He was very reassuring, competent, professional, and just plain awesome. When we hit a bump in the rental road just before my unload into the unit he went above and beyond working hard to resolve the problem and make everything better than right. Highly recommend. He deserves a promotion!!

I LIKE THIS STORAGE

Tabitha, Jay, and K.C. provided excellent customer service. The process of checking in was smooth and when I had a question they made sure to look into it and follow-up with a response. Well maintained facility. Would recommend this location.

The team at this location was extremely helpful and made getting situated very easy. Casey patiently helped me with getting everything done over the phone when I wasn’t able to make it to the location in time and even helped a little past closing time to make sure everything was handled before moving in. Then next day, Jay and Tabitha made getting situated into the storage simple and sweet. Much appreciation for the team at this location.

It's storage.

Excelente atención.

This place is the worst storage I have ever deal with, they are ripoffs. I vacate the storage on my schedule date. Left the storage door open for them to see that I vacated if they come the next day, I call them this morning to tell them the rude lady over the phone want to charge me. My first day was the same they force me to buy a padlock which I don’t need. Same on them. I will never ever go there again or refer anyone to go there. RIPOFF IS THE ORDER OF THE DAY.

Friendly and knowledgeable staff! And clean property.

Lydia was very helpful and knowledgeable about the size I needed for my items.. I would recommend Public Storage to other customers..

Lydia is a great person helped me find what I needed and worked hard to find the right box

Lydia has outstanding customer service skills and was extremely helpful in getting me into the right storage unit! I highly recommend going to see Public Storage at 501 East Diamond Ave, Gaithersburg, MD 20877.

Lydia was very sweet and helpful! The prices for the storage in not bad at all.

Lydia was nice and have skills for his job ! She is Profectional

Have hadmy storage here for 4 years with no complaints

Easy Access & Secure Storage Facility

Lydia and Tabata are amazing their customer service was above and beyond regular customer service. I was in and out with advice on how to maintain good standing while renting my storage. I recommend both for their excellent job and amazing personality.

This is a great storage place as well reasonable and the young lady that assisted me was very polite and helpful shout-out to ms. Lydia C you guys keep up the good work

I had the best experience and Lydia was absolutely amazing .. highly recommend

Tabatha was very helpful and knowledgeable:)

Lydia y. Su grupo son excelentes en su atención al cliente

Very professional and excellent customer service

I met nice people while un packing

Great customer service by Tabitha, quick courteous service.

Won’t stop calling and texting me even though I told them they had the wrong number. Had to block them.

My experience was great, KC was fast, thorough and made it all very easy!

I was assisted by Lydia and John. They were so nice and took their time to explain everything to me. Lydia walked with me and showed me my space. I left happy and highly satisfied.

Although my block wasn't the cleanest, my belongings were still intact after a year and half.

Lydia was very helpful in assisting me and made sure I was on the same page with everything. She answered all of my questions and concerns and was overall very polite!

Lydia Carson was most helpful through my entire process.Professional and went the extra mile.Thank you

Reasonably priced , consistant customer service

Very attentive and polite staff. I really liked the service and the space. I recommend it to everyone.

Very helpful when i came to rent

Good storage place. The gentleman that helped me made sure that I understood all the ins and outs of the place. He walked me to my spot and made sure I knew how the gates and doors worked.

Wonderful experience

Very great customer service! The employees that work here are good at what they do! 5 star service

Great experience!

John was great! Nice clean orderly upgrade today. Thanks guys!

The customer service here is excellent

Customer service fast good & polite courteous.

Rented a unit, quick service i was in and out.

Great service, KC was awesome and Lydia was very helpful as well.

Rented today! Good service

Buen lugar, buen servicio lo recomiendo esta localidad 👍🏻

Very nice facility. John Maher is very kind and thorough.

Rented yesterday and everything was explained so well! Great employees and good facility

Great employees! Explained everything to me

Quick and easy to use smelled funny but effedtove for the purpose needed

Nice place to rent

Service by Diane and Tabitha was great. Diane explained everything very clearly, like a true professional. They both get 110percent rating from me. Thanks!!

Very good customer service they are very helpful

Great service. John was very helpful!

Quick and easy process

John was very helpful and his customer service was consistent throughout our visit. Definitely would recommend this location 👍

Great service!

Great service! Had no issues at this location

Mr. KC was every knowledge and helpful in purchasing my new unit. The transaction was expedient and stress free.

Ecellent information and customer service team.

Cons: -They aggressively raise the rates after your initial contract. The price increase is huge and they are not upfront about this when reserving the units and they don't give much warning when the price increases are about to occur. -There was evidence of rodent feces in our unit and some cardboard boxes were partially chewed. There was nothing of interest in our unit for rodents so the damage was minimal, but there is a pest problem here. -The temperature controlled units are still very humid and you need to replace desiccant yearly or even more frequently Pros: -nice staff

I love to do business at public storange on east diamond Ave the staff are very friendly always ready and will to assist you ,THUMBS UP to TABITHA for always making my day when I visit , she is always making sure I get everything I need leaving me satisfied and happy. Keep up the good work.

Nice place. Prices are rising too high. Time to look around

Merinda is great And gave me 5 star service

Great customer service to Tabitha and Diana. Thank you for everything you guys are awesome!

Great service!! Would highly recommend to anyone needing storage with very minimal issues!

Good service great ppl

Staff all have great personalities. Very friendly!

There was an issue with my bank and so I couldn’t make a payment to allow access to my storage unit. After a long hour of being on the phone with my bank they finally allowed me to use my own card. Kc one of their employees stayed a little later just to help me out even after they had closed.

I dealt with Nick; he was extremely helpful and I was in and out in less than 30 min as a first time customer!!! Excellent experience!!

KC was super friendly and knowledgeable! He helped me get the perfect unit quickly—thank you!

KC was very professtional.

Wonderful service here! Keep up the work

good service

Wonderful manager we love their customer service

K. C.Gave me excellent service today here at public storage!! I couldn’t be happier. I’m glad he was here on site especially since I’m elderly I needed the extra care he gave me. I’m happy with the service!!

Diana and KC are awesome!

Poor reviews are a result of unrealistic expectations or simple ignorance. This is not a 5 star resort, it is a secure, well maintained facility with plenty of storage options, inside or out, climate controlled or not, drive up or elevator access, small to huge and prices commensurate to amenities. Staff is knowledgeable and engaging. Bridgette assisted me, showed me the facility, and explained all he nuances of location an my unit. @PublicStorage Management - take care of Bridgette, she is winning you customers.

Wonderful customer care!!! So helpful, so glad we are able to start a clutter free home! Nice location and very clean!!!

great service from KC and staff

Not bad, the gate for the old buildings is usually broken, and I dont feel like that section of the units are kept up with very well. Plus, they raised the prices by $10 in the year that I’ve kept my things there. Definitely overpriced.

Great Service

Very thorough and honest

Excelente servicio

What time can I access the gate

Great experience with KC!

Chris Diana and Casey are simply the best in customer service. 💙 U guys! Thanks for being Awesome!! I've had my unit for 4 years. Thanks Public Storage

Excellent customer service and good help and price

Staff was very well behaved and facility was good price. However they had issues with the front gate, it was open for a month I rented. Anyone could have entered the facility without a gate code. Recently I passed down the place and looks like its fixed now. They only downside is they force you to buy their lock. Be prepared to purchase a $25 lock to their advertised cost

Muy agradable la atención después de ver alternativas creo que ah sido la mejor ayuda que eh tenido en este tipo de rubro. Ya que influyó en una decisión importante pa mi negocio.. gracias Jenny eres muy carismática sumando lo eficiente..

Jenny is the most professioi, friendliest relief manager I've ever met before. I've had my storage here for four years, She the is new at this property and she is the best ever.

Great Staff Jenny and Melody helped me get a second unit, entire process was the best experience I’ve had at this location. Thanks ladies !!

Security fence and doors have been broken for over a year. Poor management

Liz and Diana in the office are two beautiful, amazing humans!! They are super stars and knew exactly what merch I needed to make my move easy and successful! If you need packing supplies come here!

Jenny os wonderfuñ great customer servir

Jenny and Liz are amazing! They reviewed our storage options and helped us find the right one to cater to our assets. They were very informative, professional, sweet, and patient. I appreciate their great customer service and hope they are recognized for providing my mother and I with a positive experience.

Nice people, good location. However there was a rather large air vent taking up about 5-10% of the space I paid for. Then four months later, they increased my rent almost 25% ($55/mo to $68/mo.)

Great location. merlina is great helped me with all my packing needs. for the big move Thanks great help!

Really enjoy this location has everything needed for the moving experience possible. Also great customer serivce. Felt welcomed thank you Merinda and diana.

Great service by Diana and Merinda! They made the process extremely simplistic! Found the perfect storage unit very quickly and both Diana and merinda were very friendly! There was phenomenal follow up before and after my reservation! Wonderful experience!

Diana provided great customer service! Extra time was taken to answer questions clearly. Thanks for being so helpful. Highly recommended!

I went in to buy boxes and the ladies inside were really nice and had great customer service!

Merinda and Diana are excellent and provided great service to me and my family. They both went above and beyond to accommodate a complicated situation. Highly, highly recommended.

Great customer service and staff!

Very organized place to store your belongings and the customer service was fantastic I will definitely come again!

I love the Public Storage at this location. Great place to rent and the girls there are MARVELOUS.

Merinda showed me a unit on the property which was very clean. I was planning to store my belongings elsewhere but she was SO professional and friendly I couldn’t resist! Lovely location, glad I checked there!

Hey everyone, just locked in on my unit and had Miss Merinda to assist me. I was very pleased with her professionalism and attention to details (for example, upon showing me my unit she advise that she would like to sweep it out and place dehumidifiers for better protection of my property). Location is quaint and accessible...Thank you Merinda...Officer Sleepy!

I went there on Sunday and the service was great well explained everything the person very generous👍🏼

Best promotional offer

Great work merinda

Best

Merinda is super helpful. She explains everything thoroughly. The unit we rented fit everything we needed to put away perfectly. Definitely recommend this location.

Both of the employees the manager and Jasmine were extremely courteous and answered my inquiries. Thank you both.

Merinda was great. She made the process easy and answered all of our questions. We felt that she really took pride in the services provided by this facility. We even learned a thing or two about the storage option we chose and how best to occupy that space. Very pleased.

Merinda is great thank you public storage

I like everything about it & I haven't had a problem yet. Best storage

The ladies at this public storage were awesome. Very helpful merinda

Just looking for boxes and found the great customer service here. Found the right sizes i needed, also great buy back guarantee! Thank you ladies. Melinda and aaliyah I will be back

Diana Awesome freindly conversations and informative

My husband had a great customer service and a fast solution for our need of a storage. Thanks Merinda, we really appreciate your help! :)

Great place to store your belongings! Great staff, thank you Merinda keep up the great work!

Merinda is one of the coolest people I know...customer service is great!

Merinda is a great person would love for her to work along with me if she reads this your a great person and worth so much more.... Thank you for all your help your great... customer service skills are definitely one of the best!

Lovely help from Diana y Merienda hablen español!

How much is your smallest unit

Merida is great! I will be back!

Had a space for many years at this location. It's a well-kept location. Staff is very pleasant to deal with. It's easily accessible.

Melinda the manager is great also Steve is great thank you both I need the space fast and quick!

I highly recommend Public Storage hands down. I researched several storage facilities and I'm so glad I chose to use Public Storage in Gaithersburg, Md. I called the main office to help me decide on the size of the unit, the best location for me and found out that they were offering a promotion, just $1 for the first month. The representative was courteous, upbeat, and extremely helpful. He then gave me the name, address, phone number and the name of my contact at the location I chose. The facility is a lot larger than I imagined. I immediately met with Emily and Diana, the manager. Diana very efficiently and quickly helped me go through, read and understand the automated documents/contract that I had to sign. She and Diana both were very personable, efficient, courteous, professional and knowledgeable. Emily did a great job as I was in a hurry to move my things in. She walked to my unit, showed me the best and quickest way to gain access to my unit, and as we walked through the property, Emily pointed out all the safe measures they take to ensure everyone's safety. The place is well lit both inside and out. It's also very clean and they have carts available during office hours. Without a doubt, I'm thrilled that I chose Public Storage. They have facilities across the continental US and parts of Canada.

The representative Diana showed great customer service. She was very helpful.

Thank u Shayla, Your service was extraordinary. The demeanor with which u deal with the customer is exemplary. I couldn't do the regular review, your property number is #25860. I reviewed this location a year ago. I came for a service today and found another team. Their services will make you feel wanted and really want to come back again. Each team show the same high quality customer service. Ms. Shakeyter Brown provided me service today and I want to thank her for her extra dedication.

Nice private storage and great location.

I went to check out some units here at East diamond for sister and I was helped by Diana. She was very professional she was able to show a few units and answer all my questions that I had regarding the space. She was very kind and gave 5* customer service. I will go back if I ever need a unit

I came in earlier this week having no clue about the Public Storage process. Luckily a nice girl named Diana explained everything to me and was able to answer all my questions.

Merinda and Emily are simply the best both able to answer any questions I had with no problem. I left the store with everything I came looking for as well as a smile. Thanks lady's for all you have done.

The manager Diana was prompt in every step, from booking the unit through the paperwork process. Definitely ask for her prior renting a unit.

This is a huge public Storage the office is in the bigger side of diamond Ave the staff are Friendly helpful and they work hard to Keep this place clean it's a very safe neighborhood as well.

Merinda is great and every helpful!

Merinda is nice and a great worker

Merinda is one of the sweetest people at this location always bending over backwards to help thank you!

Both Miranda and Diana were fast, courteous and professional. Extremely helpful and I was clearly informed about everything! No surprises! Great staff and 5 stars from me!

Great merinda service

Rented a space there recently and Diana helped me out. Great customer service! Diana was very helpful and made sure I got the space I needed. I had no clue what I was looking for in space size so thank you.

Melinda is great thank you for all your help

Merida is great! Helped with all my needs!

Started an account in March 2017. All initially went well. On June 2, about 10:20pm, we inserted a payment in this locations after hour slot. This is also noted by my Google timeline. That payment amazingly disappeared. We were not contacted until after a late charge was levied. No one in their office can find our payment, they also state, their surveillance camera could not capture payments being inserted because of it's angle of view. Bummer. So, for now on, I will post a video of my inserting payments and posting it to a tweeter feed. Will later post here the feed so everyone through out the United States can do the same. This, I hope, will cause Public Storage employees to be accountable for disappearing payment.

Maranda has the best customer I have experienced so far at public storage. She is so sweet has an outgoing personality. I noticed she works well under pressure working with un satisfied customer but remains professional. You go Maranda ☺️

learul was so nice and helpful , she made my visit fast and great! Keep up the great work girl!!!!! will deff be going back to here

Merinda is one of the best people I have encountered . She was thoughtful and helpful. Also very nice thank you public storage for having merinda there to assist me.... property clean only downside was only saw three carts had to wait to unload.

I loved the young lady Merinda she was very helpful and professional

Thanks guys for the great service merinda and Michael the customer service is great !

This location is always here when I need them have got all my packing needs for my shipping business here. Manager always gives great deals on boxes will customer service experience makes a great buy experience.

Loreal B helped us today. She was awesome!! Got everything we needed quick and recommended items that would make our move more efficient. Thanks for everything!!

The manager at this storage is great! She helped me with my packing needs also gave Me great tips on packing. Thank you Merinda!

Merinda was amazing! Seamless transaction. She did a great job ensuring I had the right supplies, without being pushy, which was extremely professional. I highly recommend this location, because the staff will take care of you and the property is extremely clean.

Location clean, staff friendly had a quick move manager help me complete the move also offered great tips!

Melinda and her staff are great really enjoyed the customer service they provided me will definitely come back!

Very good customer services

My first time to visit a storage unit, very impressed with the service I received from Shayla. Took me around and explained in detail every unit size. She convinced me by making a decision. Merinda was also very helpful. Not forgetting their salesmanship.

Merinda is one of the best people every . She really cares about the customer service ... My family and I was running late and I called and she stayed to help me with my move in. I was almost 1 hour after closing. Don't know what I would've done if she hadn't helped me. Thank you public storage for having employee's like Merinda.

Love the service ! Customer is number #1 manager always will go over and beyond!

Shayla and Miranda were informative, helpful and customer friendly. Keep it up.

Coming in from S.C. and needed to take.items back Merinda help get all items I needed also gave some great advice for packing tips thanks Merinda great customer service.

First time with the company and I really didn't know what size storage i needed, merinda and crystal was a big help.. I got everything i needed and more and I'm so grateful.

customer service is exceptional

I can't never get my thing out the elevator is always out of service. The one moth for $1 not even fall for that that bull sh××t. And the equipment they have don't work always broken

Tim provided 5 star service helping me move in.

Booked for my girlfriend online at a reduced price. When my girlfriend showed me her completed contract, it was for $23 more a month. Worse of all is that every time we went to the office to try and discuss this with a staff member, the office was closed during regular business hours. Poor service definitely. Make sure you get the online price and they don't try to sucker you with the regular price.

Crystal and Merinda were super super super awesomely amazing. Very knowledgeable and helpful in all regards!!!! Thanks ladies

When everything goes smoothly in a transaction, that is a three star performance. When staff addresses a concern that is uncommon or not the usual situation and the customer walks out with a smile, singing "We are Family", that's amore!!!! That was me earlier. I needed, mid month, to change my unit to a smaller unit because of a change of finances. I walked in at 4:50 PM; they close at five! I really expected a one eyed glance that would have said "ten minutes before closing, REALLY?". NO, instead I was welcomed with a huge smile by Merinda who greeted me by name and said, "How can I help?" With her usual efficiency, she looked in the computer, and along with Crystal, the other representative present, offered suggested new units. They worked together until the problem was solved. They found a smaller unit for me that fit into my current budget. YES!! Summary: staff went above and beyond to help. I did not feel rushed or pushed because it was near the end of the day. While I have found all the Public storage staff to be OK, Merinda is 10+. And Crystal: She's just like the glass: precious and shines!!

Merinda is one of the best person at this location always willing to go a step above to help me...this location is great because they have her here. Thanks Merinda

Merinxa is a great person boxes are Geary prices thanks merinda