Public Storage Self-Storage Units at 5500 State Avenue, Kansas City, KS

They were a better company when they were simply storage

I paid 87 dollars a month for a mouse infested 5 x 10. the gate has been broken for months and the drive from the front to the back was filled with the nastiest potholes. half of my stuff was ruined upon move out, including all of my winter clothes that had holes in them and were unraveling from the mice. go anywhere else where you can have a temp controlled unit for half the price.

This place is a scam. The gate was rammed, and cars and units broken into. Do not rent from this place. Was better when it was Simply Self Storage. A lot of people are moving things out as well. Just giving the heads up.

Kelli and Josh were amazing!

Worst place to store stuff they false advertise

The unit I'm renting is clean and spacious, very easy to get into unit! Josh, is my site manager he is really awesome, he definitely cares about his services! Thank you Josh/Simply self storage!

Very clean facility, easily accessible and great rates! Staff is also very friendly and professional! Best facility I’ve used in Kansas City!

Great service it was safe, easy and hassle free.

Deion Watts was very helpful and great. A nice place to storage your belonging.

This is the most reasonable and secure place I ever use plus the staff is very friendly and efficient

Jose was really helpful & made my experience easy breezy 🌞

I love very it, secure and clean and the staff is very helpful

Great service thanks guys for staying late to finish my contract.

One of the best experiences I’ve had while purchasing a storage unit , Micah was more than helpful with helping me explore my options

Great service

It did not take my Autopay off my card don't want any late fees?

Makiya and dr were amazing

Great service. Very helpful!

Very pleasant and helpful! I definitely recommend!! Thank you!!!

At first thought no one was here. But before I could leave a gentleman showed up. He was kind enough to show me the area my storage space was. He was really helpful. Thank you very much Derrick Rymes

Great customer service and great prices on storages

Awesome people working here! always very professional and friendly and they have competitive rates, glad we chose to store here!

Super helpful! Got me in a unit straight away, saved us money, and just overall GREAT service!!!

Derrick the Manager, was very professional but friendly, knowledgeable, respectful, and compassionate. He assisted me on choosing the correct size storage unit, I needed to downsize from a 25 x 25. I had to move all the items by myself and he checked on me frequently to make sure that I was all right. THANK YOU DERRICK!! 2/1/2020 I am unable to navigate website properly in order to make another post. Derrick Rymes, Store Manager has been a big help in the rental of my storage unit. His attributes from my earlier post have always been consistent. I will miss your wonderful spirit. May God continue to bless you, Derrick.

THIS GUY IN 55 ST KCK.. IS A PROFESSIONAL..5 STARS.... HIS NAME TRAVIS ...JUST GIVE A REALLY GOOD DEAL .. THANKS YOU SO MUCH

Nice convenient location, could stand some drive work in the back (large car eating hole)

Great customer service fast and easy !

I'm happy with the professionalism I received Lindsey & Derrick,I will be storing my items here from now & will recommend family & friends.

Travis was very helpful! Love this place!

The manager at this storage is very nice to work with.

Derrick was very helpful and had me in and out quickly. Thank you Simply Self Storage!

Derrick was very helpful and fast.

Derrick was so friendly and helpful. Great experience.

The manager De r r i c k was very helpful and considerate and professional.

Derrick was so helpful! Rented my new unit in only 15 mins. Thank you so much!

I am very well pleased with the service and well pleased with the experience receive from the employees at this location you need to have more employees like Mr Derek very respectful very knowledgeable of all aspects I thank God for Mr Derek and for him being a worker at this location God bless Mr Andrew Myers

What can I say? Rachel is extremely helpful and pleasant EVERY time I go into the office! If there is a question, just ask Rachel she will help solve it.

Mr. Derrick is a great worker, wonderful people person n he's very helpful to the customers when there's a problem.

Derrick was extremely helpful and polite I would recommend this place 10/10 friendly staff and I feel safe at this facility where I placed my items!

Derrick was amazing and very professional. He made the process quick and easy. Definitely would recommend this place for the future!

I was so pleased with the service I got when getting my storage unit. Derrick was helpful and professional and made the process so easy.

Derrick was very helpful on my moving experience.

Great affordable storage option in the KCK area. Convenient hours, and friendly staff.

Rymes is Righteous! I had a home reno project that needed stuff out of the way, so I got the smallest, cheapest thing I could and hoped it would be enough. It wasn't, so I got another slightly larger one and filled that without emptying the first, hoping when I got one empty it would cost less than having a giant one half full. When more had to go in and I finally caved to the inevitable need for the largest locker, Mr. Rymes found the one that was closest to the 2 smaller lockers I already had to make moving easier for me. I was able to get everything out on the 31st and he promised to stop the auto-payments for the 2 I emptied, no excuses about needing 3 days to keep that money from rolling out of my bank, just made the whole thing way less stressful. You're a Rock Star, Mr Rymes! Thanks so much! I have an update that makes me wish I could add stars. I allowed my son to put something in my storage locker. He didn't lock up properly and when Mr Rymes was patrolling this morning he caught the fact that my locker wasn't properly secured and called me. Nothing was taken and now, nothing will be since I was alerted before anything went missing. Thank you! Still more updating! This guy just doesn't quit with the rising above my expectations. Every time I bring a matter to his attention, he doesn't shoo me away, saying he'll get to it like it's the last thing he wants to do. He leaves the office to come address it immediately. I'm starting to think this is his business rather than a place he manages. He certainly runs it like it's his own bread and butter on the line. He's always unfailingly polite, friendly and he never acts like my concerns are an inconvenience to him. If you are looking for a good place to store your gear while you move things around in your life, bring them to Derrick.

Storage unit got broken in to and no one told me. I showed up one day with my lock cut and missing alot of stuff. All my military uniforms, awards, amd medals were stolen! The car that my father and I put together was stripped. Which indicates people came back multiple times. Just so happens the camera footage wasn't available? The police officer doing the report said this is the 8th one in the last year. Do not use this location! Staff is not helpful and probably in on it.

Derrick was very helpful. When you reserve by phone though they don’t mention all the fees.

The service seemed a bit delayed on getting the right unit and pricing. I had gotten locked out of the gate twice. It put a put me behind a day late on my moving deadline.

Very good pricing

Very helpful staff! Arthur was easy to talk to an able to answer my questions.

Arthur is the best very helpful and courteous!

How can I pay online

Derrick was a great help when I needed to store immediately. Price wasn't too high like other places and the staff was very friendly and knowledgeable.

Arthur was a complete jewel. His professionalism sold me. The prices were beter than U-Haul, and the units larger for about the same cost. I would recommend this business to anyone moving and entire household.

The lady is amazing there

This store has gone down hill. The guy in office is very unprofessional in all areas. And district manager won't do anything about him so they are loosing us as a customer of almost 3 years.

Rachel was so great to work with! She explained everything about the storage units we are renting, how to access and the paper work thoroughly! Great experience and costumer service is wonderful!

Management very helpful and polite

Just wanted to give Derek a quick shout out. He gave me a ride in his golf cart to view the unit and then we went straight to paperwork. The whole process took about 5 minutes. Thank you for the quick and professional service.

Don't do it. Our unit was robbed twice. The cost kept climbing per month. No cameras. The police said they were there frequently. Never again.

I received a. Follow up call this morning..about the unit..I was happy to receive the call I had questions that were answer so I came up to finish the transaction

Horrible service

Very helpful professional service

Employees that don't care

Very nice place

Very professional

They were so good to me last time. I had to use them again. Thanks Simply

manager was very nice

The manager was very police and nice. He explained everything and also helped with the rate. Even though i reserved a different. I would recommend thus place to anyone. The facility is very clean. If anyone needs to store their items. This is the place.

Just simply nice and great service

Derrick was very helpful

Really nice customer service!

Very helpful staff.

Fast and personable

Derrick was very professional and fast.

Really cool place and the guys are very professional and courteous. Great job guys!👍

Great first service

Derick was very professional. Thanks again Derrick.

Great place to rent a storage unit from.

Derrick was a great rep. Thanks!!

SMALL PLACE ..BUT THEY LET ME USE RESTROOM..YOU HAVE TO GET A 5 STAR RATING

The manager was amazing !!!!!!

Great staff

To be honest once I'm finished with this place not going back my storage container was broken into all electronics and movies were stolen. Would not recommend this place at all hell the police will tell you not to take your business there because of how much it gets broken into

Derrick Rymes quickly attended me and was helpful, and very polite. Thanks for the service!

Derrick is nice to work with and is very helpful.

Good at the office door for 30 minutes waiting for somebody to come no one never showed up

Thank you Derrick Rhymes very helpful

Great friendly workers

This place if u don't watch will sell ur stuff quick

Needed second locker or larger to accommodate house reno. Derrick was kind enough to show multiple sizes to help me decide which would work best. Thanks, Derrick, you're a champ!

Very Professional Services was very attentive to the needs I had Mr. Derrick Rymes made hard job easy after being told that a room I reserved at another storage facility was taken he was truly a blessing came in crying and left smiling.

No one was there... a sign was on the door, " ...will be back at a later time..." Also, someone needed a new lock for their storage unit a are still waiting for the old lock to be removed. Not how I want to do business, especially, if I am being charged...

Great and friendly. Got my unit in less than 30 minutes. Would recommend

I’ve waited to make this review because I couldn’t put it into words. I was moving On June 30th and called and had an appointment to look at a unit literally the day before. The appointment was originally supposed to be at 10am, then I received a call asking if it could be pushed back to 11:30, which I agreed to. I drove all the way from Olathe , on time just to see a sign on the door saying someone would be back at noon. I was upset, but waited. At noon, no one showed up to unlock the office doors so I called their phone number, a lady answered and took my name and number and told me she would call back with an update but to just sit tight. Another 30 mins had passed, no one called back, opened the door or anything. I was not the only one sitting in the small parking lot waiting. By 1pm I was fed up because I literally had to move the very next day and the unit i was going to use fell completely through due to their negligence. I called again with no answer and I did leave a nasty voicemail out of anger just to receive a call back asking if I wanted to set up an appointment as if I didn’t already have one and was waiting over an hour for someone to open up. It was inconveniencing and handled unprofessionally, no one even addressed my concerns. I let it die down but still this review is going up. I don’t appreciate my time being wasted, especially on such a short notice. I’ve kept the voice mails from them as well as a picture of the sign being on the door. Next time, just say you cannot service someone due to whatever the reason is.

Sherri is AMAZING! I'd recommend this place to anyone. She worked with me on everything I needed help with, thorough explanation of everything. Great experience inside and out

Convenient, nice staff

Derrick was good dude to show us around and get us storage place good people

Worse storage ever. My truck has been broken into twice this year (2019). Management didn't notify me in both occasions, had to go there and find out myself. The Lock on my truck was cut, the window busted to get in the cabine, and my gas tank emptied. Didn't get a single phone call. It is impossible to get higher management on the phone. Just words of advice, the place might be cheap but the consequences of storing there are high.

Neat and organized place. Great customer service.

Carrie was very helpful when it came to getting my storage unit.

I would recommend Simply self Storage If you're looking for a storage unit, Carrie did a fantastic job explaining how everything works. Carrie also offers an excellent deal for the storage spaces. Overall the customer service as amazing I would definitely use simply self-storage again.

derrict waS VERy professional

Had really good experience working with Derrick to get me set up with storage space, very professional and personable!

I had a great experience. Store manager Derrick was very professional and very knowledgeable. The store manager even showed us around to different storage units to ensure we got the right size needed. The storage lots were very clean and well managed.

Derrick did a awesome job

Derrick was super nice! He was speedy and my check in was breeze.

Great place for storing your personal items. The staff is very helpful and accommodating.

Raised my rate 2 months after I moved my stuff in.

Okay. 👍

This place is Amazing. I can't speak for anyone else but ASIA and FATH. REALLY CAME THROUGH FOR ME!!! I lost a job. I went to the hospital and was there for 2 weeks. I got another job that I Love and went back with a payment. Communication is all it took. The Staff here is Incredible ASIA and FATH. Thanks for everything.

Aja and Melissa are the best in this business

Ajay was very helpful.

Aja is such a great help and always greets you with a smile!!

Not bad

Mellisa is great

Melissa was and has been very helpful. She made moving a little easier.

Rachel is very friendly, knowledgeable and helpful.

The rental process is easy. The property and build a are kept up well. Within minutes, I felt more like a neighbor than a paycheck.

Asia and Melissa showed me around, help me choose the storage that fits my need, thoroughly explained the conditions of the unit rental, along with the insurance coverage. Very polite and professional.

Removed my stuff from their unit 2nd week of october with a full month paid. They are still calling me its nov 26 ..said they have overlocked it cant overlock an empty unit iwith no lock on it ..also sign in front says free month. Its a lie. I just want you to stop calling 3 times a day

Aja was great fast service highly recommend !

Melissa was so friendly, knowledgeable, and professional! The facility is very neat and easily accessible. I would strongly recommend Simply Self Storage to anyone looking for safe, secure, affordable storage! I am very pleased! Thank you Melissa for the outstanding Customer Service experience!

I LOVE the service from carrie she is great to deal with she is VERY good with customer service i had i great time getting my storage unit rented by her 5 stars to her and her qualaty of work

Very friendly. And a great price.

Nice beautful personality

It had rats and toads in and around the units

Courteous, kind, and very helpful. The only storage around that actually had everything working and good storage access. Would recommend for anyone in this area

Lynda is a doll! She is very sweet and insanely helpful!

Best coustomer service I’ve ever received!!! Linda has a great energy and is very helpful. Cheap safe and reliable!!! Highly recommend and everyone should be like Linda

She is wonderful

Lynda was amazing!!

Awesome

Wonderful experience

Not that expensive and you can go in through the gate until 10pm with your code

One of the worst place I have ever rented from. You have to pay for a full month even if you start renting in the middle and they don't prorate into next month. Rip off.

Great Service! Friendly staff and clean facility.

can you store a vehicle;

You won't get one free month and you will have to pay a service fee, and if you leave early you won't get any money back.

Say she was very helpful and wonderful personality I would refer all my friends

Very well proffesional and very helpful

Great friendly and nice

Nice lady, very helpful

The customer service here is excellent, friendly and far more than I could have asked for. Linda is the perfect person for this job. She is the kind of person that if I wasn't renting a unit here, I would love to come in just to sit and enjoy a cup of coffee with. The only disappointment I encountered was not having enough stars to properly represent her abilities. Simply storage is simply awesome!!!!!!!

Great service, friendly worker. No problems

My moms said he is nice

Great storage area! Love it here.

Amazing customer service representative was awesome

Miss Linda was awsome and very helpful

I LOVE LYNDA PAYTON! She is very professional. If you need storage come here!

Work with me

Good staff that will do you right

Lucas was great!

Lucus was patient

Lynda Payton is a Great Store Manager! Always polite and helps as needed.

Customer service is A1 THANKS MS LINDA

Simple, quick, and very friendly service. Lynda was very personable and prompt!

Great service and pricing

Great place. Low prices. Excellent customer service. Linda was extremely helpful and attentive.

Linda was very nice and helpful and made sure we were satisfied.

Lynda was very helpful, friendly and attentive during our phone conversation. In person was even better! Its a pleasure to meet like minded customer folk!!!

Have multiple units here. Linda is so wonderful and helpful!

Very quick and easy process. The prices are great for the storage unit size. I’m happy I chose this location

It smelled good

Had a great experience with Linda she helped me tremendously

The manager was nice and helped me rent a truck. I got my deposit back very quickly.

Linda did a great job

Today I had a lovey experience, they're under new management. Ms.Lynda was able to help me purchase a storage unit within my budget. She was professional, straight forward and honest and convinced me add insurance for the protection of my items due to weather or theift I'll recommend this to anyone

Mrs.lynda is a great property manager she knowledgeable of her job and very professional

Great service

Only because I couldn't give them a lower review. When someone broke into my unit they were less than helpful, and once I had removed the remaining articles they were absolutely uncooperative -- they would not even respond to inquiries about adjacent units and who occupied them. If you suffer a loss, the insurance wants to know exactly what you were storing, with proof of purchase, dates, etc. The cameras on the site only record a week's worth of video, and it's only on the gate area. So to insure that they have a record of what happened you would need to stop by and visit once a week -- not convenient if you are looking for long-term, set-it-and-forget-it storage I would look elsewhere.

Quick and efficient

The help was very pleasant and professional..I loved it

The Mgr off this storage facility Lynda was awesome!! She showed us the unit and was very patient with my disabled Uncle!! Units are nice and sturdy. Great place to store your items!!

Yes i am going to

Very pleasant service Know my storage Is safe and thank you So much simply self storage staff

Do you have any drive up units with electrical outlets in them. I need to store my motorcycle and want to use a trickle charger to keep the battery from going dead.

The Storage Manager, Amy always has a smile waiting for you. She's an invaluable asset to her company and the customers that have belongings stored there. Thank You !

Reasonable prices

Very clean. Easy internet access

Easy location, decent prices

Rented during, ”First Month Free, Special." Came back 28 days later and was told, ”No! That was only for the remainder of the first month." Even though I specifically at time of rental if that covered the full month and was told yes. That I had 30 days.

Clean and easily accessible. Great customer service.

The lady running this office, Amy, was very polite and very knowledgeable about the units. Helped me get the right size I needed!

Clean facility. Very friendly and helpful manager!

The ladies who helped me this morning were very pleasant and professional.

Good storage unit for the price and I know all my stuff is safe in the climate controlled building. Staff is friendly.

The property manager, Amy is always super friendly and has great customer service skills. The property is always clean and looks nice. I truly feel like my property is safe here!

Great customer service nice clean facility

Excellent service !!!

Rented here for a couple of months, never had any issues. Staff is friendly and professional. Would definitely rent here again.

The manager Amy is always very helpful, understanding, and sweet. She really knows her sizes and needs that as a customer I may not know. The facility is clean and seems pretty secure.

Nice and clean and friendly and secure. Great customer service