Public Storage Self-Storage Units at 5830 Howard St, Skokie, IL

Sue is the best!

Lovely staff Sue was so nice! Thank you so much! Huge space and you can drive into the spot right next to the door with a secure code. Convenient and easy! If you didn’t bring a lock you can buy one for $20 and if you bring your own lock within 30 days of your first month you can get this $20 refund. I love it here and it’s climate controlled. Open Seven days a week it’s 6am to 9pm.

App NEVER works.

Roger was terrific. He was very knowledgeable, helpful and answered all of my questions. I have rented a space at this specific Public Storage facility many times over the years. Always a great experience.

Shanali was very helpful. Thank you so much for your assistance and helping us get set up!!

Sarita was very helpful

The Property Manager Roger is AMAZING!! He provides the best customer service and his property cleanliness and standards are excellent. Thank you Roger for your hard work!! If you need storage, this is the place to go!! 😎

Sarita, was a wonderful, competent worker who was very easy to talk to. She really understands her job and knows how to talk to the clients

Melanie was Incredible! She was very sweet and accommodating. She made things super convenient for me and my move and gave me a walk through tour of the location and also of my unit. I am glad I chose this location! 5/5

Sarita was awesome with helping with whatever needs I needed!

Sarita, is an amazing agent. Made the checking process so simple

Shanali is so nice, very pleasant experience 😊

Sarita such a good help!! She did a lot of computers work that I could not. She was helping and showing me how to use the app.

Place is spotlessly clean, all brand new, and has a great location on Lincoln Ave 2 blocks North of Devon. My friend lost his lock while sorting thru his storage space, if was almost closing tome, so he shut it and returned the next morning, assuming and hoping nobody would steal from his storage place because everything was stored in Garbage bags. Someone went in to his storage unit and stole a folding chair. Mgmt wouldn't allow the victim to see the security video unless he first filed a police report. Seriously, that's less than minimal support to protecy customers against thieves. I will think very carefully before storing anything in Public Storage.

Amazing customer service and great location! The property manager at the Howard street building in Skokie, Shauali, really came through when I needed help switching units at the last minute because my couch wouldn’t fit in the elevator. Shauali went above and beyond to help find another unit in the limited amount of time I had available. In addition to the excellent customer service, the facility is very clean and easy to access without any traffic congestion. I definitely recommend 5/5 stars.

Very friendly and helpful. Made the whole process quick and painless

I am so disappointed how they have a promotion for monthly rent and once you sign up rent changes drastically. Expect to pay more than the intro rates

Thank you to manager Roger for the great service! It was very smooth process. Affordable moving supplies. I was referred by other Manager Carol, very clean facility. Thanks public storage

Shanali just helped me with the rental and explained well. Thank you

Shana at Howard location helped me when I was moving. Thank you

Rogers been super helpful when renting my unit at Public Storage. I plan on renting another unit and he provided a few options to look at.

Very clean, very helpful, I would like to thank Brandi, for helping me!

Big Thank you to Roger for second time helping me to switch my unit. Professional and very helpful! Thank you so much 😊😊😊

Roger is always willing to lend a helping hand with any of my needs!!! Great hospitality.

Sarita was very helpful in getting everything setup.

Sarita has been very helpful and answered all of my question. She help me pick the right size storage unit and showed me the location of unit. Thank you very much for you help.

Sarita, was very helpful and polite. 5 stars easily.

Clean storage storage space, helpful people and reasonable price

Beautiful

Great place roger has help me with all the question I needed friendly people would recommend to other people

Roger and Natalie very helpful.

Melanie was great customer service

I came here looking for unit the rep Jin was the most friendly and customer service oriented I’ve never dealt with a great rep of a business so friendly answered all my questions everyone should rent here because of him

Roger was very helpful and informative appreciate his help

Wanted to take this opp to recognize Melanie, the super sweet and super nice lady that was working @ the Public Storage @ 5830 W Howard St in Skokie, IL a few weeks back. Public Storage decided to jack up my monthly rate from $30 to $50. I was not going to pay one penny more. I went in there, and expressed my discontent with Public Storage, and Melanie was able to work her behind the desk magic and get a price adjustment for a few months for my unit. Melanie was super professional, empathetic, and just very kind and understanding. I will be going back there BECAUSE OF HER. Im listed on my account with PS as "Eduardo.

Went to make my daughter payment this week and Melanie was very friendly she answered all my questions great customer service

This man right here is the best around town! Saved my car, took care of all my needs & gave me the best unit in the house! There’s always carts to use for when you’re hauling all your things in and out of the unit! Call for Rodger for all your storage needs! 🥳

Roger was great to work with! Easy and quick rental.

GREAT SERVICE from ROGER! Roger was very patient and explained everything to me!!! You should store your stuff w/PUBLIC STORAGE on Howard in Skokie!

Dario helped me with everything for my move in. I would definitely recommend.

Steven provided excellent service!

Melanie was great good customer service

Very easy and accessible. Friendly staff. Stairs was very nice.

Ran into some elevator issues at the facility and ended up having to reschedule my mom’s movers. Melony was very understanding, helpful, reliable, and truly did everything she could to resolve the situation. I cannot thank her enough for all of her help. She sets an excellent example for others!

Melanie was super friendly and help me out on what I needed great customer service

Roger is the man. Gave me a great tour of the place. Explained every thing very thoroghly.

Big thank for Roger for helping me out with everything was super amazing 🙏🙏🙏🙏🙏

I got married last year and moved into my wife’s apartment. I needed a place for a lot of my stuff until we found a larger place to live. This place really helped. Whenhen it came time to move out. Sarita was great in helping me get the paperwork done. Very friendly and courteous.

Sarita is very very nice and helpful! She went above and beyond my expectations.

New and clean location. Roger has been awesome 5 star service!👍🏽

A Mixed Review: 5 stars for the Skokie Public Storage facility and their very professional ONSITE team, Roger(Manager) and Assistant Jin on Howard street. They have been extremely courteous and supportive on the phone while i cannot get through to the higher corporate phone robotics that requires only certain questions to be asked. My beef with this upper management is the 60% increase in my storage units cost in the last 8 months because of "current supply and demand". "ONE STAR" for the Public Storage Customer Service received from their automated answering robot, "ONE STAR" for the two short-noticed rent increases received and "THREE STARS" for having to HOPE that, as a long term customer, Public Storage won't hike me up anymore because they can right now. Thanks for the gouging! Robert E. Szyka

Jin …Great service…really appreciated it.

Jasmine was super nice in explaning to my mom and i on a rental showed us the unit and the plus was i didnt have to translate to my mom she did all that for me. Def a clean place to rent!

I would love to express my appriciation to Mr Roger at this locetion, who has been extreemely helpfull abd understanding as well as fine proffesional who assistet me today as well as past times. Please, make sure that he is happy so he can take care of all of your customers. Thank you so much Mr Roger!!!! My experience with Jeff was super fantastic, excellent customer service as well as fine people skills. It was a very easy decision for me to choose this place. Very nice facility with 24/7 access. I have an outside unit. I'm strongly suggesting this location. Thank you Jeff!!! Galia

Good air conditioning. Great service.

ROGER DID A magnificent job!

Sarita was so helpful in moving me out! She gave us such great service.

Sarita was great! Very helpful and friendly.

This public was fascinating, the security is great on that you are able to drive into the building and unload and also remove your stuff.

Roger and Anthony gave the best customer service ever

Santari was just absolutely awesome so very helpful and knowledgeable

Excellent customer service by Nico. Thank you so much!

Mr. Nico was very nice and per light and he explan everything to me.

Nick was very nice and a tremendous help when we were moving, so had to vacate the storage site. Thanks Nick!

Jayda did a wonderful job assisting us with getting a storage and showing us the unit! I recommend this place to everyone!👍😎

Very clean environment. Nic and Rebecca provide awesome customer service. They are friendly and professional and greet you with the biggest smile. Highly recommend them@

Nic is one of the best employees left. He's very helpful and attentive. He keeps the place clean and addresses any concerns.

Jayda was very helpful in setting us up a locker and very understanding towards my dad. Was happy to show us around and patient to our many questions. Very happy!

Nico was very helpful and helped me find my unit! Thanks Nico

Nico was exceptionally helpful in getting me the info I needed today. He was warm, caring, and provided me with excellent information that I needed in order to get access to my storage unit. Thanks so much, Nico!

Nic is a great manager and so helpful.

Jayda was the best ever ! Thank you

Adrian was friendly, professional, and extremely helpful and informative. Thank you, Adrian!

Nico was very helpful

Had a fantastic experience with both Nic and Adrian. Nic was extremely patient on the phone explaining the access process. Thank you, Nic! Adrian was our property manager on our day of arrival. Low-key, polite, professional , patient, made sure my move-in was seamless. Can not thank these two gentlemen enough for making my move as stress-free as possible.

This storage facility is spacious, very well maintained and awesome customer service! Adrian was very helpful and friendly, which helped make my customer experience an enjoyable one.

Nic was very helpful Thanks for having employees like Nic.

Nic is very helpful and nice.

My buddy Nic was an amazing help, he keeps this place running like a well oiled machine and is a very nice guy. Best storage building of all time, thanks Nic!

Adrian was very helpful and knowledgeable. Will be recommending this location to my friends and family.

It was a first time for us to visit a Public Storage and Nico walked us through the entire process. It was hassle free and i would definitely recommend Nico at Public Storage Howard. Keep up the great work. Thanks

I moved into the storage unit, it was Extra Space Storage. Public Storage acquired it and the rent doubled in less than 2 years.

Adrian and Dario are keeping property clean

Great place very clean kept up facility. Friendly staff.

Nic is God help me

Nic is helpful and polite and professional.

I visited this location and was greeted by a young lady named Jayda who was extremely nice and helpful. Jayda answered all my questions and was very professional. Thanks again Jayda!

Adrian was very helpful and polite!!! Definitely will always come here when I need to!!!

Adrian saved the day for us! he made the process fast and easy and had me laughing the whole time.Thanks Adrian!!

Adrian was extremely helpful walked me through the whole process with ease. Thanks Adrian!!!

Nic was very professional,patient,kind and made the experience warm and welcoming.

Nic has been an amazing and a huge help:) wonderful!!!!!

Nic — excellent service!!

The property manager, Nic, was very helpful and courteous. He helped me get set up with the app, which will remotely open the sliding door. Great for those of us who keep forgetting the code!

Nic was so nice to helped me install my ps app in my phone. Thank you very much.

Nic great service

Ardían is Absolutely the poster child for customer service! Public storage you have an absolute gem on your hands😊

Nic was very helpful and professional

Great customer service. Thanks again Adrian.

Dario gave me great service!

Nic I would like to say Nick is an amazing person he helped me with my storage account always professional and they should always have someone like you. God bless you!!

This place has seen better days. It was so much cleaner when it was originally Extra Space Storage. Rates are outrageous now and Public Space keeps on increasing the rates on your units every couple months. I specifically chose an Extra Space Storage because I went to many Public Space facilities and they were not to my liking as many others can agree upon. Once Public Space took over this facility it went downhill.

Chef was super helpful in giving me information on the facility. Clean location.

Nic was so assistive in the time i need it. Suggestions were effective.

Great customer service, Nic did a very good job. Very easy to open or close a storage room.

NIC was very helpful, he very quickly and easily helped me change the rental date and precisely guided me through the process.

Before using this facility, I attempted to go to Skokie Blvd first not realizing Howard St. would be more convenient. When they couldn't meet my need Pat referred me to Chef at this facility which also saved me some money. I couldn't have asked for more convenience and a money saver. Thank you Pat, Ronnie Lee

Nic is a terrific manager of this property - helpful and responsive

Nic was incredibly helpful and made me at ease getting the dtorage.. thanks nic

Nic was super helpful and made moving in and out of my unit very easy! The place is nice, clean, and has AC! Would highly recommend this address!

Nic was real nice, friendly and helpful. Thank you for showing me how to set-up my mobile app to open the door from my cell phone. You ROCK!!

No carts and office is locked during business hours

I meet the new guy Nic here. He is really helpful and nice person. Thanks Nic for helping me. See you soon.

Nic was awesome, very clean place and love how I can drive the car in to load and unload.

Great new facility. Very clean, well luminated.

Great customer service. Xhavier was very friendly and able to answer all of my questions!

Chef was very helpful and professional, they answered all my questions and made me feel very welcomed, and tended to

Nico was so helpful and professional. Made things very easy and gave us options to save money. Very helpful!

Xhavier is great as manager property always clean. Always there to help

Beware of their business practices. In less than one year, my rent doubled! Of course, rents do go up. However, the rent on my storage unit went from $60 per month to $120. The customer service rep just said, "We can raise the rent at any time and to any amount" No effort to keep my business.

Came the first time and turned around and went back to U-Haul cuz it was cheaper but of course they had absolutely not one big storage unit. How is it we're in a pandemic nobody's moving is everyone just buying things and storing them? In any event came back here after almost unloading at U-Haul and they found us a lovely locker and we're very kind and generous so this is a good place run by good people.

chef was super friendly, nice to chat with, and professional. super great service!

Clean and efficient, Chef was very helpful, professional and shared as many details as possible (with all the questions I had). He was patient and very effective. Highly recommended!

Great Appreciation for the professionalism & promptness of one of your team members Xhavier!! Very helpful, friendly, going an extra mile to assist the customers, assisting in all fashion possible to provide full satisfaction for his clients. I recommended this location to others who expressed the same appreciation! Thank you, Xhavier, and, thank you management for such an exemplary staff member! The spaces are cleaned, well kept. I warmly recommend the location further to further customers.

Vinny was very helpful when I came over during office hours. There was a problem with the lighting timers in our area, and he adjusted it and let me know right away. I wish I'd encountered him a lot earlier.

Chef was extremely helpful in getting me set up at the Howard Street location.

Chef was great! Helped me with all my questions and made the process quick and painless! Thank you!!

The condition of this facility seems to be slipping since it was taken over from Extra Space. The doors and gates to get in are often out of order.

Property manager Xhavier was so helpful when I locked myself out of my unit. Went above and beyond. Highly recommend this location.

This storage facility is of extremely high quality in terms of cleanliness and customer service. One of the employees Xhavier was very polite and helpful in answering all my questions and concerns. I would highly recommend this storage facility, 10/10.

Xhavier was very helpful in helping me find the perfect unit. Awesome customer service. I highly recommend this place

Went and saw my reserved unit today. Gerard was super helpful and offered to give a tour before we even had to ask. He walked us to our unit, showed us how to use the lock, and even how to enter/ exit the building using the keypad since we entered through the office all while chatting with us. Great customer service!

Best service.xavier is very helpful...

Very knowledgeable person. Space is very clean

Better than any prior storage place I have used. Andre the staff was very friendly, nice , and helpful was able to answer all my questions (I had a lot of them ) and overall very helpful and knowledgeable to me thanks again. I would highly recommend this place to all my friends and family.

Super clean, dollies always available. Staff was super helpful when we accidentally overstayed by a day and they waved that month's fee. Would definitely recommend and use this facility again.

Gerald was extremely helpful and friendly showing me around and to my unit! Thank you 😊

Came in just to get information and was very impressed how clean the facility was. Andre was very knowledgeable, nice and a great big help. Found my new storage place, thanks Andre.

Xhavier was superb in helping me get through the electronic and in person aspects of renting two spaces at the Howard St. Skokie Il. Location.

xavier is the truth

Andre Seals was great, deeply knowledgeable when I inquired about renting a storage unit. Andre was extremely helpful. I will be renting from Public Storage soon. Thanks Mr. Seals

Update: I'm approaching my planned timeline for getting a new garage built and I have upgraded to a 10x15 unit. I have started filling it up with all my yard tools and other supplies that I keep in the garage (minus items I have donated to the nearby Goodwill about a mile away). I didn't realize how much stuff I had to maintain my house and yard. It's a good thing I upgraded to a larger unit! This is terrific storage facility located in an area with typically minimal traffic making it easier to get in and out. They also have climate-controlled double loading bay. In fact, the entire building is climate-controlled! I have a 10x10 unit at the moment to store mostly seasonal items such as camping gear, skiing equipment , Christmas decorations, etc., but I’m planning on upgrading to a bigger unit to have space to store more items in the near future when I start having a new garage built. The facility is kept very clean (more so than most storage facilities), there is packing supplies readily available when needed, and the staff is always friendly.

Jeff did a seriously wonderful job gettting me set up with a unit today. He was incredibly professional and polite. The process was fast and smooth. This storage facility is easily the cleanest and nicest I have ever been to. Awesome place. Awesome staff.

Nice stuff

New, very nice facility with excellent service.

I have been at many storage facilities, & this one is THE BEST by far! It’s new, SUPER clean, well-lit, carts are ALWAYS available for moving things, & the staff is FANTASTIC! Mike & Jeff, the staff, know me by name & always go above & beyond to help. They are friendly, upbeat, & always willing to answer questions or help out in any way they can. I have been frustrated, disappointed, & even disgusted at other facilities, but not here! The facility is great & the staff/customer service is undeniably the best!

Great facility, always spotless. Managers are super friendly and helpful. Highly recommend!

Great place mike and jeff

Jeff was a pleasure to work with. He helped pick the right size unit. Price is fair and facility is clean and easily accessible.

Great place, great people. Especially Michael!

This is the best place to store. It's the cleanest, nicest and most friendly. Jeff and Mike are peaceful, helpful angel-like employees that listen to your needs and accommodate you in a professional, expedient manner. No problems, no stress - just great.

Jeff and Michael are excellent managers and have been very helpful! They honored the discount that I was given over the 1800 number. It took 15min in the office to sign up for the unit. When I decided I wanted to switch to a smaller size, they gave me one right next to the old unit so that transfer would be as easy as possible. The paperwork took 5 min for that and they switched my lock for me. They're both super friendly and helpful, and I highly recommend this facility.

I pulled up to the parking lot after I had smoke coming out of my hood while driving and Michael took notice and invited me inside and offered help and water. Very sweet of him to make sure that everything was ok. He made the awful experience of waiting for a tow truck a pleasant one— thank you, Michael! ☺️

Michael Jarnigan was incredibly helpful when my father and I went and rented a 10x10 storage unit.

Clean facility; great staff

Amazing experience, clean, nice, friendly people. Thank you Michael J. nice man, friendly, helpful 10+

Michael is the best manager at this location. He’ll definitely help you with all your storage needs

Perfect location. I came in looking for a larger storage unit for work. Michael said he would follow up if a large drive-up unit ever became available. He got back to me in a couple days with good news and we moved in. Great service and great facility

Excellent service nice guy

Mike was very help asked all the right question. By doing so he knew exactly what size unit I needed. He is was also very informative, he answered all my questions. He even found me a better price then I had

Very clean space, the person, Jeff, on-site was extremely helpful with getting rental secured. The lock they give you to put on the unit (in addition to your lock), is clumsy. I guess those give them the option of securing your stuff should you default on payment. Otherwise this storage unit was great. I do wish Storage places would take into consideration some people are moving furniture and make the halls less maze like and offer wider corridors. That’s solely a design issue of most places.

Great facility made even better by Jeff and Mike’s service. Friendly, professional, efficient. I highly recommend using this location.

Michael Jarnagin was very helpful and pleasant to deal with. Thanks for the excellent service and help today!

Mike the manager was helpful, professional and informative. We discussed every aspect of a 24x7 access unit I was interested in. However, I chose a different location closer to my residence. I would still recommend checking it out if it could suit your needs. Spotless, bright and has a nice blacktop lot and bays.

Great experience, reasonable price, great 1st floor storage! Payed for an entire year upfront because I know it’s going to work well for us! Thanks Jeffrey!

They are very understanding they should us some great parks to spend time as a family they helped us when we got locked out of are storage they stayed late and are just a overall great place with great people

Amazing facility, very clean units....and especially the bathroom very tidy . Jeffrey the most helpful manager and a nice guy too. The rates are very competitive and usually cheaper than other storage facility around the area considering that this is a brand new facility. This facility is cooler inside than the others which is so nice to work , moving stuff in and out during summer or hot days. During cold winter too its very pleasant warm inside here.... overall its 5/5 star for this facility and its employees. So happy to have move in here! 😇

Really nice storage unit. I like that the facility has climate control and that they have a garage you can park in to easily unload your things. Jeff, the manager, was super helpful and friendly, and he answered all the questions I had. He explained - as well as showed - me how to access the the garage and new locks for the units. Thank you, Jeff! Facility is also very clean. Would definitely recommend.

Jeff and Mike are great guys and easy to work with. Always gives me the best service.

Renting with Extra Space Storage was quick and easy. Jeff made the process a breeze, and was quick to help me determine the right size unit that was within my budget. I was able to reserve a space without commitment, and was able to follow through quickly once I had made my mind up. The facility is excellent; it's large and well lit, has a variety of sizes, is easily accessed and has good elevators. I have seen many storage facilities, and this is one of the best. I highly recommend it!

I had a great experience for first time trying storage opportunities with this location. The manager Jeffrey Storer is wonderful and very efficient and helpful. He made me feel special and appreciate as well as made a great first impression.

Very clean and nice facility. Friendly staff. Easy loading and unloading.

Great job. Easy to lease and well explained by the manager, Jacob.

Communication during the entire time was great. The facility is very clean and in great shape. Jacob the assistant store manager was extremely helpful and did a great job getting me set up with a unit and answering all of my questions.

See Jacob. This guy is the best. Courteous, flexible, completely fantastic experience.

Jacob was very helpful, and was a super easy process to get a unit!

Jeff and Jacob were both great! Let me pick my unit and made the transaction super easy.

Very clean and spacious facility. Everyone I’ve met has always been extremely helpful and I’m only moving out because we’re leaving town but I would highly recommend using this business

I highly recommend this company for being honest, professional and caring. My move was reasonably priced with no hidden extra fees and my things arrived safely and on time. Five Stars!

This place is so clean and everything looks professional. I will not use u haul again if possible. You can drive your truck into the building where is warm. I use for two month for my holiday leaving and I still get the first month free! Try it!

Went to extra space to get some info on storage and the manager Latoya was awesome !!! She is a great manager with great customer service skills ! Def will reccomend this location / staff to anyone looking to store their belongings !! Thanks Latoya !

Latoya, the assistant amanager, was great! She has a wonderful personality and was very helpful and knowledgeable with any questions and concerns we had. She made the whole process of getting a new storage facility easy and stress free. I’d recommend this facility to anyone and you can even get $50 for referring this place to anyone!

Best experience ever Melissa is so kind and empathetic. The place is clean wonderful and easy access...drive right in wonderful place I’ll go back just for the great experience I

Melissa was fantastic to deal with and made the process so easy. The facility is clean and well kept and tge units are very nice.

Latoya is amazing. Come see her

LaToya was extremely helpful, kind and welcoming. She took us on a tour and explained everything to us and answered all our questions. As first time renters, it was a great experience and very easy. Very nice and clean well lit facility!

I don't do reviews (I do read them religiously) or give out compliments easily or often unless I think it's someone or something "Exceptional". Melissa Zamojcin, is the store manager at Extra Space Storage in Skokie, IL. Besides having a very pleasant personality, she help make our moving & storage process so much easier & Less Stressful. Melissa is very knowledgeable, she was able to answer all of our questions, she gave us great tips about storage, she was extremely thorough explaining their policies, pricing, & the whole storage process. Melissa was even empathetic to our situation (she just moved). We were very impressed with this young lady, as a professional, she is on top of her game. We were also impressed with the facilities at Extra Space Storage in Skokie. Their prices are comparable to all the storage places in the area. Besides being brand new, it is well maintained. They also have wider hallways, higher ceilings, structurally securer storage units. Their storage unit locking system is so much better than the other places we visited. But the icing on the cake is that the moving trucks, vans, cars, etc, can back right into the storage facility common area where it is climate controlled, well lit up, & CLEAN, CLEAN, CLEAN! It sure makes a difference when you, have to load or unload "stuff" yourself. (especially at night by yourself) The crew from the moving company were even impressed. After visiting 3 other places in the same or lower price range, that had Filthy facilities, less Structurally Secure storage units & locking systems. Rude & or Very Unprofessional staff, we couldn't get back to Melissa at Extra Space Storage fast enough to secure our unit. I definitely recommend them. Go check them out for yourself. Thank You Melissa!

I was extremely pleased with the service that I received from Latoya Brown when I visited your facility today to sign all my paperwork and get my keys to my locker. She was extremely pleasant both on the phone and in person and was able to make a not so enjoyable task easy and even fun. You can tell she cares about making sure the customer is happy. And she explained all of the nuances of the contract in a both thorough but again, enjoyable manner. It was clear she knew the ins and outs of her job. To be honest, I am normally too busy or unimpressed to write a review on someone. But truly in her case I felt she really is a hard worker who cares about her job a great deal and really likes working for your company. I give her a 10 in customer service, attitude, intelligence. Basically across the board.

I had a good experience in my extra space storage rental. Melissa was very nice and helpful, she explained everything in detail and made it easy to understand. The establishment is very clean,easy access and well secured.

Clean and friendly staff Latoya made sure everything was smooth and hassle free... Highly recommended

Latoya was very knowledgeable and helpful. Very pleasant experience overall. I definitely recommend using them.

Awesome experience so far! Helpful and kind staff, super clean and brand new facility with easy in and out access, reasonably priced!

I've been to a few storage facilities and this has to be one of the cleanest, most organized, modern and well designed places I've seen. The staff are incredible and the most helpful I've seen, they truly understand customer service. If you're looking for a place for storage, definitely check it out.

Latoya and melissa are amazing. I definitely recommend this facility to anyone

Great place to store stuff and Melissa & LaToya are knowledgeable about making sure you get the right size unit. Highly recommend

Switching over from another storage facility. Was not happy with the customer service and pricing therefore I looked elsewhere. Found this location and made a reservation. They called me right when they open about my reservation. I went over there that morning and they showed me the unit. They tried to find the most accessible unit which was great! All the staff was polite and welcoming. Made the process super easy. I'm happy about my move so far!

I've never used a storage company before. Extra Space Storage is new and clean. Checking in was a breeze with Leslie and Melissa! There is a bay to pull up the moving truck or your vehicle into. There are carts to help you move your belongings. I'm happy I choose Extra Space.

Melissa was very welcoming and did a great job assuring me that renting storage with them is the best decision ever! She went over everything and answered every question I had. Very sweet lady to work with! 100% recommend this location over the other ones!

This location has a very helpful manager who is always friendly. Their monthly rates are also very affordable. This is a brand new location designed perfectly to meet customer needs. Definitely recommend for anyone looking for some extra space !!!

Latoya and Melissa were fantastic!!! Wonderful experience renting here.

Location is great! Building is brand new, clean and spacious. Latoya provided us great service, very helpful.

Great service from Latoya

Latoya and Melissa here are definetly very knowledgeable! They know the ins and outs of their facility l, are great problem solvers, and know what to do from years of experience when it comes to helping people move. The facility is brand new and is very clean.

Very clean, super excellent customer service, and affordable pricing. For a first timer, this place has really set the bar high. Latoya was such a great help though out the process. It couldn't have been better. Thank you!

Latoya is great! Very personable, polite, professional and most helpful. She answered all of my questions and concerns regarding the right size of unit that I needed. She made ther rental process go smoothly and swiftly. The building and grounds are clean.

Melissa and her staff were wonderful ! Accommodating and thoughtful . Cleanest storage area since brand new

Amazing facility, super clean and organized. The drainage surrounding the area is well placed to prevent floods, and they even have an indoor loading dock! The check in process was great, Melissa was helpful and clear. Looking forward to an easy year

Melissa and her staff are great! It was a simple process and the facility is clean and spacious.

Lovely space, very clean, you can drive inside so you don’t have to deal with the weather!

Latoya, customer service representative on duty was very informative and helpful. Very positive, knowlegeable representative.

Latoya was amazing! She helped us select the best moving supplies for the items I would be storing. She made the experience even better with her conversation and humor. I can actually say my brothers and I had fun at Extra Space Storage. Also, the space is clean and organized.

I had a great 1st experience. The facility is very nice and clean. Latoya was so friendly and helpful. She was very patient with me by answering all my questions. She gave me so much great information. I will highly recommend this facility to anyone.

Latoya, made my first time renting a storage space an easy and pleasant experience! She showed me all my options and answered all my questions while taking her time to show me various storage units on both floors of the facility. Latoya was great! Now I’m all ready to move my stuff in!!! Thank you!

Just had a very nice visit at this clean facility. The representative Latoya was very helpful and patient and informative!

Latoya gave us great service today very helpful and loved the smile...

We had a great experience. Latoya was very pleasant, thorough and answered all of our questions. She also made sure to give very helpful tips about little things we did not think about. Facility is nice, clean and functional, especially the loading area.

Great location, very clean..... excellent service from Latoya!!!!!!!

The store manager Melissa is professional, informative, and all around just a pleasant person to talk to. I Would recommend because facilitiy is brand new and clean, rates are competitive, and my experience with Melissa was easy and great

Great experience all around! I chose this location because it was new, affordably priced, and had a good variety of unit sizes. Melissa and Latoya were extremely friendly, thorough, and patient with all of my questions. I live in Chicago, but was willing to travel a bit to store my things at a secure, clean, climate-controlled facility- as well as to save money- and it was worth it.

I highly recommend this facility, it was very clean, staff there was very friendly and helpful. LaToya and Melissa were a big help in my experience there. Kudos to you guys. Keep up the good work.

Melissa and Latoya were so welcoming and friendly. Thank you so much for your patience and explaining everything to us in such a professional manner.

Latoya was incredibly helpful when I was looking for the right unit. Very patient, kind and accommodating!

First time here and Latoya was great! She patiently showed me several different sized units and helped me to visualize how my items would fit in each one to help me choose the best size. The facility is clean and organized as well.

Latoya was friendly and knowladgle!

So far so good at this brand new storage facility! We made a reservation, saw a unit, and rented it right away. We got a new customer discount price, first month free, extra month free for paying in advance. The staff (Melissa and Latoya) were very friendly, professional, and knowledgeable. Rental starts on the day you sign the lease, so no need to rush end or beginning of the month. The quoted price does not include insurance and lock key, so that will be added to your bill. They are all electronic: lease and payment processing which is really nice! The building has a drive in loading dock and a huge elevator. Restrooms are also available. Once you move in, use your own security key to get in and no need to stop at the front desk. They sell boxes and packing supplies, which is convenient. 10 day notification needed to vacate the storage.

Both Melissa and Latoya did a good job presenting your Skokie 7050 Howard Street location. Both made sure I knew small details to help make my decisions. Latoya effortlessly entered my new customer information. I am sure staying here will be as pleasant as my initial experience.

Ms. Latoya is a wonderful and professional customer service personnel. Great doing business with EXtraSpace.

Wonderful staff and very clean!!

Excellent customer service.Very helpful Manager.She’s highly trained and experienced. Brand new, Neat and clean facility.

Today I got storage space from Extra storage and I’m a very happy customer. Great speedy customer service and very knowledgeable staff. I recommend Extra space storage to people who want great, clean storage for their belongings.

All of the staff has been extremely friendly and helpful with every encounter I have had. Latoya was very helpful and thorough in getting my space leased. The facility is clean and easy to use. We are very pleased with our choice.

Latoya Brown helped me. Very nice and prompt. i have not used the space yet but the conditioned storage is a real plus and the outside entrance is nice. I will check back if I feel it falls off the pace.

Latoya is the BEST. Really helped us out thank you so much!! :)

The facility was clean, and Melissa was great. Come here! It's a great storage space.

Very professional staff. Brand new facility. Very clean. Latoya is a joy to work with, answered all my questions.

Awesome customer service! I had the pleasure of meeting & working with Melissa.

This place is wonderful!!! Ask for Latonya and or Denise, they are awesome!!!!!

Melissa streamlined the process of locating the storage unit according to my needs as well as setting up my account on the fly as my movers pulled up to unload. She didn't miss a beat despite the time crunch and thoroughly explained all the pertinent info I needed to get up and running quickly. Start to finish couldn't have been an easier experience. Thanks much!

Melissa was pretty helpful. She walked me through the area, and explained their pricing model and other policies. She also helped in adjusting insurance rates based on our requirements.

Facility is brand-new, staff is prompt. Melissa explained everything clearly. She was very transparent about the rates fees on the phone, and I drove out to snag the promotioonal deal right away. I was in and out (with keys and code in hand) in 10 minutes. So far no issues of any kind.