Public Storage Self-Storage Units at 2400 Palmer Drive, Schaumburg, IL

Renee has been amazing!! I really appreciate her help. She was on time, giving great service, very thorough, and I really appreciate her.

Renee was very helpful and friendly and is very awesome

Super friendly and helpful staff!!

Renee was Very Friendly and Extremely Helpful! An Awesome Property Manager! Very Clean Facility. Excellent Price compared to other storage properties in the area. I would Highly Recommend this Property for Your Storage Needs!!! 👍

Renee was very friendly

Renee is a gratis manera and always has a smile

Renee was very helpful and great she is an amazing person to work here at public storage I will not deal with anyone else but her I’m only staying because of her

Renee is very friendly and always has a great personality and smile

Renee is amazing!!! Always so helpful and goes above and beyond with her customer service!!!!!!! I HIGHLY RECCOMMEND GOING TO PALMER DRIVE PUBLIC STORAGE TO EXPERIENCE THE GREAT CUSTOMER SERVICE SHE OFFERS!!!!!!!!!!!!!!!!!!

Renee is very helpful. She always has the best actitud. She is alway ready to help!!

Awesome experience with Renee at Public Storage. Highly recommend using them for all your storage needs she knows her stuff

Renee was very helpful and friendly and made my move super easy

Renee was very helpful and personable.

Renee was very good

Renee helps me a lot, she is awesome.

This storage place is fantastic, Renee is wonderful with helping me out. She is very nice

Renee was very helpful and friendly and always greets me with a smile

Renee was super helpful and friendly and and property is very clean

Renee and Dez were great! Great customer service, easy to set up

Renee is always helpful and friendly and always makes me smile because she always has a smile and cares for her customers

I’ve had the pleasure of working w Renee for the past several years. She continues to amaze me. Always smiling, friendly, courteous. Public Storage is fortunate to have on their team.

This manager here is opinionated, she's aggressive and passive in her insults. She is especially judgmental towards those who aren't white.

Rene was very helpful.

Renee was very helpful and friendly

Renee the best!!!

Renee was very helpful

Renee was very nice and friendly

Lydia was very helpful Saturday 😀

Renee is always helpful and friendly and always has a smile on her face. I will highly recommend this place to my friends and family because of Renee

Renee was so helpful! Thank you!

Renee was helpful and friendly

Renee was helpful and friendly and professional

Unit leaked a few times this summer, figured it was because of extra heavy rainfall but was happy with the price and didn't want to move our boxes again. However, the storage location raised prices 3 months in and customer service informed us they could raise prices every 30 days if they chose to. There are other local storage companies and units that provide more value and better protect your belongings.

Had the pleasure of working with Renee in getting the rental of my storage unit set up. Very friendly and knowledgeable!

Renee is awesome on top of her game!

I went to visit this location and Renee was extremely helpful in navigating what my needs were. She was able to switch my unit due to my needs without any issues. She also was very thorough when explaining the polices and agreements.

Renee was very helpful and friendly

Renee is very helpful and friendly

Renee was very helpful and friendly and is always about her customers and will recommend the property

Renee was very helpful

Renee helped me do the online rental and made it very fast

The manager Renee was amazing to work with! She helped me quickly get a unit rented that met our needs.

caprice and renee was very helpful and friendly and always has a smile

Renee was very helpful and friendly

Lots of options and they are always running a decent special. Thanks for helping us get settled on a unit, Renee!

Renee was amazing like always.

No office just a unlocked "office" with kiosk and can't access bathroom now (my prego self needed to pee!)

Renee was very helpful and friendly and always makes me smile

Knowledgeable staff and clean facilities. Easy to get signed up at this location.

Tener was very helpful

Renee was very helpful

Renee was exceptionally helpful! And is always happy to help her customers and good customer service and always so welcoming

10/10 would recommend. The manager Renee, definitely knows what she's doing made it all quick and easy.

Renee was very helpful and very nice

Good and friendly service!

Very nice people to help me out. Great place to keep your storage.

Renee was very helpful and friendly and helped us with everything we needed

Renee was very informative.

Renee was very helpful, facility well maintained and clean!

Renee and Sandy were very helpful resolving my issue. Both were very professional and friendly!

Renee was very helpful!

Renee was fantastic, helped me out in finding the perfect storage unit, everyone who goes here please ask for her, she will take care of you

Renee was very my helpful

I had an issue with my unit and Renee immediately took care of the issue!

Renee was very helpful

Renee was very friendly

Renee was very helpful and friendly and explained that the bill was not paid and will be paying today property is always clean. She is so friendly

Very pleased. Renee was very helpful and excellent.

Thank you Renee for answering all my questions

I just want to say that I’m very thankful to have worked with Renee at the Public storage on Palmer Drive! She’s very knowledgeable about her products and services; easy-going and a good sense of humor. I would recommend anyone to stop by and work with Renee because she’s a true professional! I was also helped by Lydia who is very kind and funny! She made me feel very comfortable buying my first storage ever and giving me all the ins and outs. Great staff and nothing but good things to say!

This was my first time renting an Storage and Sandy and her daughter was so helpful even after the purchase of my first storage I notice I needed extra space no problem Sandy politely walked me through showing me different sizes until I was comfortable with my choice made it very easy for me to choose.

Thank you Renee for your great customer service

Renee is very helpful. She takes the time to answer all of my questions any time I come in to pay my bill.

Renee was awesome. She was very helpful with the whole process

Renee was very helpful

It helped us a lot...when we need it.so thank u.

They are nice.

Thanks Renee for being helpful!!

Renee was very professional and excellent service and is always smiling and makes my day and always answer my questions

Renee was very helpful

Great customer service the front desk lady …Renee very helpful got square away fast!

Been here for months, never had an issue inn any way. Clean space, A/C is wonderful in the summer.

Renee made it so easy!

Renee was super helpful

Renee was very good and very helpful and friendly. She always has a smile and makes my day if I have a bad one.

Renee & the staff at Public Storage are friendly & efficient. After living in my home for 28 years, I sold it. I looked for the right facility, & I found that in Public Storage. Not only did they have the square footage I needless to store my belongings, but they also had the security & maintenance that I needed. Best, Kimberly

Jessie was real nice and helpful, Evan the manager Renee came to introduce her self.

Love the workers especially the woman that is very helpful that help me always for over 5 years resident

Renee was very helpful, and quick to get me set up.

Renee was very helpful and friendly and property is very clean and wi recommend this property to my friends and family

It was great working with Renee

Renee is always very helpful and friendly when I come in and is always happy and always has a smile on. She always helps me and my family and property is always clean. I will recommend the property to my family and friends

Renee was very nice and helpful and property is very clean

Renee is the best. She gave me great service and a great storage room.

I give this place 5 stars because of Renee, she was very professional, she has excellent customer service skills and very patient with me. The storage facility is very clean and I would recommend this location to anyone looking to store your belongings. I got very excited about the phone app she showed me for storage access ... WOW!

Renee is the best! Easy process!!

Renee was very helpful.

Went to visit the storage and Renee was very helpful, knowledgeable and very professional. I had a lot of questions and she was able to answer every single one of them. I was very pleased that I even rented a unit thank you Renee for all your help.

Renee was very helpful and very friendly!!

Renee was very helpful and friendly and property was very clean and she mase the erental procese very easy

Went to have a lock cut and replaced - Very fast and courteous service by Renee. Great storage facility in Schaumburg, IL

Renee was a great help getting me in early! Highly recommend, the storage space was perfect

Great costumer service!

Renee is super awesome. Helped me very quickly

Renee is always friendly and helpful

Renee was excellent!

Renee was very helpful and kind

6 hours ago I have the best costumer service here, I just can’t beleive how these employees take their time when I actually need help with anything I ask, specially this young lady tatiana is very professional and always on point of everything, I was just very pleased at how she helped me with getting the snow out of my car because it’s been snowing for days and I couldn’t get my car out since I drive A 2wheel drive auto it’s hard sometimes to drive it when it’s snowing but she came over with her equipment and did it all for me, I never write reviews but I had to put this out there, I recently moved from Florida and I used to have a storage in miami but they never had the good service of quality employees that this location in Palmer drive Schaumburg has, and I have to say I been in many others and nothing like this one, manager Renee is such a great person and always with a big smile asking if there’s something she can do to help and never has a bad day because she is always smiling makes you wanna rent there for many more years, I seen the bad reviews that other people did and it’s incredibly crazy how can people lie so much about things when the place is clean and quiet and I don’t ever see mouses or any kind of insects in the property it’s the most clean place to storage you belonging . Trust this review guys because I don’t just take this time of my day on something if it wasn’t a very useful thing for me to help the Nation.

I have storage unit here for a long time and Renee and Tatiana is very helpful persons. Highly recommend this place

See Renee what s great help

I highly recommend this facility and more specifically working with Renee. I had the pleasure of her assistace in locating a space for us and she did not disappoint. The level of professionalism as well as the courtesy and respect she extends to her customers is at a five star level. We will never forget her assistance with making our very stressful move less frustrating!

I have rented space here for a long time and Rene is very helpful and knowledgeable about everything. Very convenient storage for me also.

Renee was amazing First time renter and honestly it couldn’t be easier She helped with everything so well 100% would recommend Renee at public storage for any of your rental needs

Just set up everything with Renee today. She is Great! Very friendly, patients and very helpful. And I am happy to get such competitive price for the unit and hope everything keep being great like this in the future.

Super easy to do storage transfer. Nice and fast staff

Good place! Renee is super friendly. She helps us move in so quick. Recommend. （由 Google 翻译） 爱这个地方！蕾妮（Renee）轻松快捷地完成了我的举动。她也非常友善，这就是为什么我选择这个位置而不是过马路的原因。 （由 Google 翻译） 爱这个地方！蕾妮（Renee）轻松快捷地完成了我的举动。她也非常友善，这就是为什么我选择这个位置而不是过马路的原因。

Visited this store this morning..Worked with Renee M...Courtesy, thorough and patient to answer all my questions. Cedric~

Renee was extremely helpful, and very efficient. She knew I was in a hurry bc my movers were waiting for me to get everything sorted out. In 5 min, everything was set, and ready for me to move in.

Love this place! Renee made my move in so easy and quick. She’s super friendly too that’s why I picked this location instead of the one across the street.

Came in to buy boxes and get information. Rene was very helpful.

Renee was very helpful and friendly and explained everything to me

Amazing service, quick and efficient! Renee was extremely helpful, nice and advising!

Renee was very helpful and very friendly and she helped me do a reservation

Renee was very helpful and friendly and gave very Good customer service and will highly recommend

Rene was very helpful.

Renee was very helpful and friendly and will highly recommend this place. I seen all thr reviews and cane here because of renee

Nobody could beat the price, setting up was a breeze and the staff were very friendly.

Hi. I just had great experience renting a unit. Renee super friendly and helpful. Great Service!

Very helpful, excellent service, so friendly and was helped with everything I needed! Thank you Renee for your service this afternoon!

Debra was amazing, she handled my move in and eventually move out flawlessly. She also explained the rate and gave me a great deal. I moved to another public storage because of the great service.

i give a 5 star rating. beautiful customer service and most of all it feels like they treat you like family thank you for your excellent service. debra on 07/07/2020 made sure that her job was done by making me feel comfortable and at home she is a wonderful lady. i highly recommend this public storage to everyone including family.

This place is so convenient, and Renee in the office is incredibly helpful. We needed a unit at the last minute for a move, and we were in and out in a few minutes. Would highly recommend!

Renee was Super customer friendly. She's the best. Always helps me out. Ask for her!

There was a leak in my unit and Nicole, the manager, helped me get another unit and saved me money too. I understand things happen, and Nicole provided me great customer service. I am comfortable knowing that my stuff is safe in storage.

Clean and friendly

Renee was very helpful during my initial setup of the unit!

Just checked in today and Renne was very kind and helpful in setting up my account and guiding me with property.

Renee was phenomenal and helpful!

Renee was very helpful and friendly. She was very professional and very nice.

Nice place , but in office pad locks are slightly costlier than market price.

Renee was very friendly and helpful in setting up my account and storage needs. Without hesitation, fixed some miscommunication from the website to make the whole experience positive.

Renee was able to get set me up quickly and answered all my questions! I would recommend this place for sure!

Nice ladie y very polite: renee

Awesome service. And speed of renting. Best prices in town. Also Renee is the best.

Renee was amazing👍

Renee was really helpful and answer all our questions.

Angel was very helpful and friendly. Nice facility and very clean

Renee was very helpful and friendly. She knows her job and cares about her customers. I would recommend this facility.

Renee i believe her name was, she was very kind about answering all the questions i had about insurance and prices and they even had all the supplies i needed on site! Would greatly recommend

Renee was outstanding to work with. She was very informative and patient with us. Renee really cares about the customers needs.

Renee was very helpful and friendly

Renee & Angel were both friendly and helpful. Nice facility and grounds. Easy move in process.

Renee was very helpful. Thank you

Renee was great with helping me out.

Renee was very helpful. The units and the office were clean and the getting a unit was very quick and easy!

Arianne was amazingly helpful and very friendly! The facility office was clean & bright and the units she showed me were well kept.

Front desk woman is the literal worst!

I recently came in to inquire about a storage space the lady there Arianne was very helpful her knowledge was outstanding and professional I loved my experience at public storage and would be very happy 😊 to come and rent again.....

Renee Murray is an awesome manager! She is very professional and answers my questions quickly!

Renee is always so helpful. I highly recommend this facility. She does an excellent job!

Great location and manager at the location

Renee was very helpful and friendly

Renee was awesome! She is vey friendly and extremely knowledgeable about the Storage’s facility and uses this to fit your needs! I like the fact that she asks what type of materials you are storing so that she can place you in a space that best suits your needs. Great Job! Was very impressed with the facilities upgrades snd staff!

Great help

great location ..not happy I received a low intro price and then a 10 dollar per year increase

Renae was very helpful, thank you.

Thank you Renee for being extremely helpful. So glad to pick your location for my storage. Keep up the AMAZING work. Great job!

Renee was very helpful and friendly!

Place seems more pleasant than before. Two ladies at the desk were helpful and not too pushy to sell you things. Rental insurance is now mandatory but not too expensive. Rates at this place used to go up frequently but was told they ate now reviewed every 6 months which is good. Best price around.

Renee, she is Very professional and efficient

Renee is always so helpful and knows her job in and out. Property is well kept. I highly recommend storing here.

Pat was very nice and helpful!

Renee was very helpful and friendly and very fast and great service

Renee was very helpful and friendly and she is the best

Renee is awesome! She’s been really patience & helpful. She’s willing to work with me due to chaos that we put her through. I would RECOMMEND Public Storage to anyone & everyone. Very very VERY UNDERSTANDING! Thank you Renee! Your awesome!

Renee M. was very thorough in explaining the details of the rental process. She is very friendly and courteous. This place is very clean and easy to get in and out of. The storage units sit on higher ground so I don't have to worry about water damage. Highly recommend this for your outside storage. There is no inside building storage lockers but because of the set up you don't need it.

Renee was very friendly! Easy check in process! Will keep hiding this facility!

Renee is very helpful and friendly and is always their to answer my questions

Renee was very helpful, friendly, and knowledgeable! She answered all my questions well.

Renee was very helpful and she answered my all questions with a patience and clearly. Thank you.

Renee was excellent in helping my husband and I find the correct storage space for our needs! Very fast and friendly!

Renee is very helpful and friendly. She is always nice and helped me out when my stuff was up for auction day. She made me feel happy not to lose myself. Thank you for your hard work.

Great service! Renee was awesome! Fa

Renee is awesome! She offered great customer service! I've never had such a pleasant experience at s storage facility!!!

Renee helped me out a lot and was awesome with her customer service. Thanks renee!!

Fantastic experience with Renee. She is awesome and was very helpful.

Renee is a wonderful manager😊 she helped answer all my questions about my storage needs. She even suggested great package supplies. I definitely recommend seeing her

All my stuff got messed up now I have to removed everything and still have to pay after the move out date.

Great place great stuff especially Debra very helpful and super nice.

Pat and Renee were friendly and helpful...

Renee was very helpful and friendly and she was very nice and always greets me with a smile. I will recommend this property to my friends and family

Debra amaizing, she smile all the time and is a nice person, recomendable place!! Excelent customer service.

Renee, the manager is the Best! I moved from out of state and got in late, she was ready for me and made the move so much easier! Facility is clean and secure. Thanks Renee!

Renee was very helpful and friendly and I will recommending my family and friends

Simon was wonderful to work with!

I had very nice Experience at this location Renee was very helpful , kind and quick I would recommend this place !!!

Renee was awesome, customer service was grate. Thanks Renee

Debra greeted me with a warm smile and was very helpful and she was very informative.And very friendly.

Renee is very helpful, thanks her a lot

Renee was very helpful and courteous. Amazing service.

Pat and Renee were awesome at customer service

Great support from Renée in picking the correct storage unit and getting us through the process!

Fast and easy experience

Renee was super helpful, showed me multiple options and helped me make the best choice! Such a Sweetheart ☺️

I am certainly not thrilled about the prices constantly going up and changing, this is why I only give 4 stars. If I could rate the facility and the staff separately, the staff would get 5 stars and the facility 3 just because of the price increases. Customers should get locked in to their rate. I have been working with Renee for over a year. She is always pleasantly accommodating.

Renee was amazing and very helpful. She was very personable and helped me find the right storage unit for me. I would recommend this place!!!

Renee was very helpful and friendly.The property is very clean and like how there are cameras

Renee was very helpful and friendly and answer every questions I asked. I will recommend the property to my friends.

Renee was very helpful and friendly.

Renee is very friendly, helpful and explained all options completely.

Renee was very helpful and nice.

Vanessa was a great help like always

Very nice people there. I definitely would rent from their again..Vanessa was great

Great service. Thanks Vanessa for making it a smooth transition.

Vanessa is very proffessional, and supportive and it's a pleasure working with her.

Renée She is a vary happy camper to work with as a customer and vary helpful with her customers.she cares about her place of work and the safety of others .

Terrible!!! Is this what they call plowing?? Good luck accessing your storage locker when snow Season is here.

My brother and I were opening a storage unit for our mother's stuff in order to put her house on the market. Vanessa did a great job of showing us a few units finding the right size. She helped us process the storage unit paperwork very quickly. We were finished with the whole process including unloading into a 10 × 20 within 1+ hrs. Thank you so much Vanessa!! Scott and Randy

Vanessa help me out and was excellent in her knowledge on want I need. Give her a raise.

Vanessa and pat gd customer service 10 stars!

Vanessa service was great

Can u go into ur stogare when place is closed?

John was excellent! He was perfect and helped me rent a space today

Vanessa has been great and I have a positive experience here because of her positivity

Vanessa is always a pleasure to deal with.

Vanessa is helpful, friendly, knowledgeable, eager to please, and the best smile in the business!

good experience went there to clean out a storage locker that I one place a little bit messy staff to be a little bit more friendly

Today I had the best experience at public storage in Schaumburg on Algonquin Rd.A lady named Pat Wilcox was so kind and helpful I could not have asked for any better service, she clearly explained everything to me helped me pick a unit size to fit my needs. Go here if you need a unit!!!! Yesterday a gentleman named Steve was also super friendly and helpful. Thank you public storage for having such a great team!

Excellent customer service! Vanessa was very helpful!

Vanessa and arianne gave good customer service. Very helpful!

Vanessa was very helpful and took her time showing us the units, as well as making sure we understood the gate system.

Mouse droppings everywhere! All of my boxes containing clothes, towels, or bed sheets had mouse droppings and urine stains strewn throughout. Throw rugs were also chewed up by mice in addition to being covered in mouse droppings. This wasn't one box that was affected, this was ALL boxes containing clothes, towels, bed sheets, or rugs. I would only opt for indoor storage in the future (not this garage-style setup). Even if this place was free, I would never keep stuff there again.

Vanessa was outstanding with smile service. Very helpful

Vanessa was great with the help!

Good location, easy access and most important fact : STAFF is highly courteous & customer service oriented.

Renee M. was super helpful and nice! Everything was quick since she knew we were on time constraints.

Rene was the best .

The office manager, Steve, provided excellent service and communicated all of the important aspects of renting a storage unit. There was a slight issue with the door to my unit but Steve promised to get that fixed ASAP so I'll amend the review if it doesn't get fixed in a timely manner. Otherwise, the experience was perfect.

After renting a unit for 8 months I moved out to find there were mouse droppings throughout the unit. The facilities were closed on Easter Sunday when I attempted to check-out of the unit, and was then told the following day that I would then be charged for the ENTIRE month of April since I could not check out on Easter when they were closed. Bad business practices and poorly maintained facilities.

Renee was extremely professional and helped me register quickly!

Renee is the greatest! I hope that corp. knows what a gem they have in her!!!

Rena was very helpfully and did great even even though the systems were down was a great help

Renee was very professional very helpful with our storage needs.

Renee has been super helpful throughout the time I have been leasing my space. Would recommend anyone in the area to utilize this facility. L

Renee us very kind

Renee is the best!

Renee was so helpful I got the unit I wanted in minutes!

Renee was efficient, friendly and very helpful.

Renee is very helpful and friendly. She always helps me with any questions i ask.

Great service - they really care here, it's not just a transaction. Walked me around in order to find the right fit of locker and gave good assistance and advice.

Love Tara.....she is helpful...a people's person and shows pride in what she does. You go girl !!!!

Renee was very helpful friendly person . I would recommend people to this property. She was very polite to myself and wife.

Great customer service and easy steps to move in a new unit. Will recommend to my friends. Renee was very friendly and helpful!!

Renee was very helpful

Renee was very helpful and courteous. Very clean establishment, and feel comfortable leaving my stuff here.

Excellent customer service property manager has very knowledgeable experience about the property and reasonable

Yes Renee she helped me so much she help me find which storage unit I wanted and she was very helpful that's why I gave her 5 stars

Nick was excellent and very helpful. Top notch service.

Renee was very helpful and friendly. She help me with my storage needs.

Renee was very friendly and helpful :)

Renee service is excellent in all aspect.

Renee was good and very explicit. I didn't expect this much hospital and convenience at getting the space.

Renee was very helpful professional courteous and everything worked out really well for me today.

Very accommodating customer service. Renee was very helpful and friendly.

I was lucky enough to get help from both Renee and Maria. They are extremely friendly and helpful. Explained everything thoroughly and answered all of my questions! Great customer service at this location.

My husband and I were looking for a place to put our things as we were downsizing from our home. We called a few different places, but we weren't getting good vibes. On our way home we passed by a public storage on Algonquin Rd near this Pizza factory, so we decided to stop in. There we were greeted by Maria and Renee, to our surprise they were so nice and patient with us! They explained all of their policies and recommended a unit that was a little less expensive than the one my husband thought we needed. A few days later we moved our things in and they were right! All of our things fit and we were able to save some money! Talk about customer service!! I definitely recommend this location to anyone with storage needs!! Thank you Maria and Renee!!

I like it there except a bit scary since nobody was there by the storage area.

Renee was very friendly and helpful with our storage needs. Good pricing and very nice customer service. Thank you!

My experience was great. Renee was really a great help to me and my family. Moving is not the easiest thing to do and Renne made things nice and simple for me. She deserves FIVE stars -Chris Willis

Needed to find a storage unit that was acceptable to me. I found a unit online received a call back from Maria immediately. We set up an appointment for me to check out the unit and it great. Maria was fantastic with getting me set up and answered all my questions. Highly recommend this location.

I've been a customer for many years and Renee has always been very helpful.

Renee was helpful and friendly

They were very helpful and made things easy. I called multiple times to reschedule my appointment and came last minute, they were very accommodating and even extended the hours I could come store items for my first day. The price is reasonable, the the desk clerk was very friendly.

Great job at this location. Got just what I needed.

Phenomenal customer service. Very functional for my requirements. On site personnel knowledgeable and eager to help. Wished they offered more clate control area.

The manager Lisa is very nice and helpful Thank You!!!

The service here is amazing! The ladies up front are wonderful and a real pleasure to work with! They are always so kind when ever we stop by!

I am a new customer and have received excellent customer service from managers Renee M. and Maria F. They have explained everything very thoroughly.

Lisa Foley was great in helping me with the storage unit, great service

Renée was very helpful and friendly

Lisa was every helpful and. And gave my older grandma good information

Lisa was so AMAZING she was patient and caring and very knowledgable!!! This was my first experience renting a storage and I would highly recommend going to this one where Lisa's amazing customer service makes your feel wanted !!!

Don't take any storage there guys charge the extra money

Your property manager Lisa was so helpful! She made made my day! Moving is stressful and she took some of that away! Thanks Lisa

Lisa was very helpful and friendly!

I don't usually do reviews, but if you ever need storage this is the place to go. Lisa was so friendly and helpful. It's hard to find such good people these days.

I am very pleased with how patient Lisa was with me. I had never rented a storage before and she showed me the right size for all of my belongings. The space was very clean and I will be recommending this storage facility.

Awesome experience at this place Renee was so friendly and helpful we strongly recommend storing your stuff at this location

Thank you Lisa. we had a great experience using your place.

Renee and Lisa are always very friendly and helpful with any storage needs!

It is the warm welcoming environment and friendly attitude and helpful insights that made my experience of moving in the storage more pleasant. Great Personnel!

Renee was helpful and friendly and helped us explore our different rental options. She also gave us useful tips on keeping our things dry and safe.

Lisa is the nicest woman I've ever met! i look forward to coming to PS just to see her!!

Lisa was helpful and friendly

Renee and Lisa were very helpful in finding the storage unit and provided a healthy conversation

Renee was helpful and friendly and gave easy information and feel like I am safe like home. I wish you had more employees like her.

Renee was friendly and helpful.

I needed a larger unit for less money, and the unit here on Palmer Dr met my needs. Renee was extremely helpful.

My experience has always been a pleasant experience with both Lisa and Renee. They are helpful and understanding. Every time I need to go into the office either Lisa or Renee have been great!

Renee m was very friendly and helpful and made my storage needs very smooth. I will let everyone i know about the service here.

first time using a storage place and Renee M was very nice and welcoming on helpful tips. clean units

Simply said... A to Z perfect! Lisa, the ever-so-meticulous manager, was utmost attentive, knowledged and kind. I needed to store my car as well as some other 'stuff'. She walked me through the process patiently, plus she has a very comforting, assuring personality which as we all know "moving" is quite a tension filled chore! The area was very clean, well kept and on the outset looked quite secure & safe. Hence, I highly recommend this location and once again thanks Lisa.

Thank You Renee for your Great Customer Service on 9-8-2015.

We contacted several places trying to find a place to store a vehicle. Most places made it sound complicated. Lisa listen to our situation...offered up information on process and paperwork made it very a very smooth transaction. She remembered us when we arrived the next day and was very friendly. Great Job Lisa!!!!!

Reserved my space online. I immediately received a call to confirm. I went in the same day to sign the paperwork and was in and out in less than 15min. Very professional organization and helpful with all my needs

It was fast and easy, Renee and Lisa were friendly.

Renee me was very friendly and helpful.

Renee was helpful with my process and answering any questions I had!

WARNING! Reserved a space online, then drove to the location. The lady had me drive to my space all the way in the back of the lot, then when she got there she told me the springs are broken on all the doors so she can't rent me a space. There's at least 3 of the spaces available, apparently all with broken springs. Then she starts looking up other public storages who might have a space, but she is quoting me smaller spaces for more money! So I leave, which is probably a good thing because the parking lot is so decrepit. You can actually see from outside the gate, the tops of the orange cones sticking out from some of the bigger ones. Then I find out that when I rented a space last year, they were actually providing my account information to the stalker I was trying to avoid! BEWARE!

Renee M has been very helpful!! Informed all things that I need to know !!!

Best place, service and maintenance. Love the service and details from the rep - 'Renee M'

Outstanding service by Renee M. She provided all the relevant and useful information and helped a lot in making me feel comfortable about the storage facilities

Renee was great at getting us signed up and showing us around out unit. She was friendly and helpful is getting our questions answered.

Stopped by with a buddy to put his stuff in the storage. Renee was very friendly and helpful in showing the storage around and explaining everything. Would recommend this place to others for sure. +1 for good service.

Today, Renee M. was most HELPFUL! My transaction went perfect, thanks to Renee M.. Thank you Renee from me for bring so kind. Ross Schliesmann Unit 505....

Renee was extremely courteous and helpful, very knowledgeable and patient she was with me and was more than happy to answer any questions I had. I feel safe at this facility, and appreciated the quick process in renting a unit here.

At first i was scared to get a storage locker for my stuff. But from the time i walked though the door until i was finshed signing up (which was way quicker than i thought) LINDSAY was so helpfull and professional. it was like she was sent down from the heavens to help me sign up! shes got to be the best thing that ever happend to public storage systems. A+ THANKS AGAIN LINDSAY!!!

I rent a space in this store and I am very satisfied with Lindsay good job in helping me find the perfect space! I will certainly recommend this store to all my friends and family. And any time I need a storage room I will be back. Keep up with the excellent job!

Love public storage, always helpful and are quick to respond to any questions or concerns you may have. Used them for a number of years now and still not one complaint.

Lindsay was very helpful in getting me the information I needed to solve a problem right away

My recent contact with Public Storage and specifically Lisa has just cemented this company into my brain for now and future Storage needs. As a matter of fact my cousin is going to be remodeling and I suggested she come here to deal with Lisa when she's ready to start. It was the most easy part of my move!

Excellent customer service by Lindsay on the phone and in person. Answered all my questions concisely and professionally. Will definitely recommend Public Storage to my friends and relatives when they have storage needs. Overall great first time experience in storage solutions.

Lindsay & Sherise were very helpful and professional.

After having used the locker for a few months, I lost my key and couldn't even remember the locker number. Lisa quickly and cheerfully looked up my information and advised me how to get through the lock quickly (rented bolt cutter). After I emptied my locker, she helped me close out my account. It was a great experience and I would use them again.

to whom it may concern. I recently moved a family memeber out of her storae unit. For some reason my lock did not work. Lisa Foley upon notice came out and helped us open our unit on a cold day. which was helpful on vacating her unit. Her up beat personality should be the way most people should be in life. She is a winderful emplyee wish there was more people like her

Lindsay was very helpful & very friendly during my experiences at the facility. Would recommend this location, easy to get to and well maintained!

We have had a unit here since 1997! Finally realizing it was completely unnecessary, I went in today to clear out the junk and "move out" of our unit. Lindsay was super helpful in making sure my account was prorated and I wasn't charged for the rest of the month...no questions asked!

Very clean. Linsay made the check-in easy.

Mike B filling in. Caught him in the last five mins of his day and he still made time to show me the units and discuss price options. Very refreshing to have great customer service.

Very good service! Lisa(The manager) was very helpful

Lisa is the most wonderful person I've met so far great customer service great person

Lisa was so friendly and helpful. I have told all my friends to see her for their storage or moving needs. Renting from her was easy and affordable. Thanks, Lisa for being so great!

I had my storage unit for about 1-1/2 years. I have never had any issues accessing entry and I've really never even had to talk to anyone regarding any issues. Always a quick trip and never any issues with navigating around to my storage area. The only time I spoke with Lisa was when I was ready to close my account. It took about 45 seconds to do so, like LITERALLY. Lisa was pleasant and efficient and it was a pleasure keeping my things safe and sound at this facility.

Lisa the property manager answered all my questions and made my move in experience very easy. She showed me around the property and helped me set up my payments on the spot. I used Public Storage before in San Diego and never had any problems with the company so this was the first place that came to mind when I needed storage space again. I would recommend it to anyone needing storage at a secure facility.

always very friendly and very helpful!

I disliked it because of the price, I am currently paying a higher rate, nearly $65 more a month, plus there were no move in specials, felt like I have been duped. If you move in, make sure you do it online, the reason I was told that I didn't get the lower rate was because I rented the unit in person not online. Also coming in I wasn't allowed to get the first month for $1. Very deceptive.

Lisa was very friendly. I missed my appointment time and was late to reach the location. Lisa understood the situation and accommodated me. She answered all the questions I had. The only concern was that, it was not really a $1 for the first month. one time administration fee and insurance are additional. Comparatively it was still cheaper.

I read good reviews about this facility especially the property manager Lisa and decided to pick this facility in between the moves. When I actually went there to book a unit, the staff was very friendly. Megan and Lindsey were very helpful in showing me different options based on my needs and held one unit for me. Finally I met Lisa the next day and came to know the reasons she has all the good reviews. She is very friendly and helpful, she advised me on different options and helped me pick the right unit. I would recommend this facility and will rate again later after using it for sometime.

Storage places don't get much love. Hey it's storage. But this one rocks. Lindsay and Megan were awesome. They even gave me a lollipop

Lisa helped me with opening a new storage unit I reserved online and she was amazing! Very kind and knowledgeable. Thank you, Lisa!

Lisa did a great job of getting us setup quickly and easily.

Lori was very friendly, helpful and accommodating to my storage needs.

I really enjoyed my experience with Public Storage. Lisa was very knowledgeable and helpful. Thanks so much for the great service!

I've had a storage unit at the Palmer Drive location for nearly a year now, in that time, Lisa has always been extremely helpful & very personable. She goes above & beyond the means of customer service, we enjoy catching up with her when we stop in & it really eases our piece of mind to know our property is in such good hands!

It is always a pleasure to have helpful and friendly care. Lisa was a wonderful, professional individual and helped me have a better day. The property was clean and the 5 x 5 unit was exactly what I needed at this time. Hands down I would always want an employee like Lisa. Care is what is lacking in many businesses today.

Lindsay she was extent. Devise. Simple just the. Best. Thanks

We went to Public Storage to obtain a unit for our company. Lisa was quick to help and very friendly in assisting us in finding the perfect size for our needs.

Thank you Lindsay and Lisa for the wonderful advice when it came to buying the right size box to store winter clothes.

Lisa was wonderful. She showed me the property and different storage units. She was very helpful and answered all my questions. The property is clean. I saw this property then saw a few more and decided to take up a unit here.

Great secure location! Very clean and friendly service! Lisa was extremely helpful and courteous.

Awesome staff and well maintained. Even in the negative temperatures and snow they were quick and efficient. I noticed they used trucks to carry away snow so there were no piles blocking driving around. They also had supplies that were reasonable in price and a McDonalds that you can walk to.

Amanda was very helpful and knowledgeable. I stopped by to view my options.

Excellent service. By Amanda. She was friendly and helped me very well.

It was a pleasure dealing with Amanda. She answered all of our questions, and explained everything thoroughly which helped make our decision very easy. She is very pleasant, polite, and easy to deal with. The location is very close to home and easy to access. It also is very clean and seems to be efficiently run. This is the first storage unit I've ever had and I feel confident in my decision to use this location.

I give it 5 stars because of the customer service I received. First when I called, I talked to a very polite and professional young man. He was super helpful in finding the right unit. I wanted something that would have been over sized. He saved me a lot of money there. After making an appointment, I immediately received a call from the property manager, Pete. He was professional and courteous also. Upon making it to the facility 15 minutes before close, Pete did nor rush, and was in a genuinely great mood. He drove me to the unit to make sure it was what I needed, and took his time going through and explaining the paper work. Great experience!