Public Storage Self-Storage Units at 777 W Wise Road, Schaumburg, IL
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6
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
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5'x5'Online only price$ 36/moSmall 5'x5'- Inside unit
- 1st Floor
$ 36/mo $48Best Price Label1 unit left! -
5'x5'Online only price$ 41/moSmall 5'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 41/mo $55Best Price Label2 units left! -
5'x10'Online only price$ 48/moSmall 5'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 48/mo $64Best Price Label -
5'x10'Online only price$ 50/moSmall 5'x10'- Inside unit
- 1st Floor
$ 50/mo $67Best Price Label1 unit left! -
10'x10'Online only price$ 105/moMedium 10'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 105/mo $139Best Price Label -
10'x10'Online only price$ 106/moMedium 10'x10'- Outside unit
- Drive-up access
$ 106/mo $141Best Price Label -
10'x15'Online only price$ 126/moLarge 10'x15'- Outside unit
- Drive-up access
$ 126/mo $168Best Price Label1 unit left! -
10'x15'Online only price$ 139/moLarge 10'x15'- Climate Controlled
- Inside unit
- 1st Floor
$ 139/mo $185Best Price Label1 unit left! -
10'x20'Online only price$ 190/moLarge 10'x20'- Climate Controlled
- Inside unit
- 1st Floor
$ 190/mo $253Best Price Label1 unit left! -
10'x23'Online only price$ 224/moLarge 10'x23'- Outside unit
- Drive-up access
$ 224/mo $298Best Price Label1 unit left!
Nearby Self-Storage Locations
Self Storage Near
1200 W Irving Park Rd
Schaumburg
IL
60193
Self Storage Near
930 S Roselle Road
Schaumburg
IL
60193
Self Storage Near
1000 E Lake Street
Hanover Park
IL
60133
Self Storage Near
1295 W Lake Street
Roselle
IL
60172
Self-Storage Near Schaumburg
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Schaumburg Storage Units Near Irving Park Road, Route 390
This Schaumburg Public Storage is located near the intersection of Irving Park Road and Illinois Route 390 with a large selection of affordable self storage.
A few miles west of I-290, it's a convenient storage facility for customers throughout Schaumburg, Roselle, Medinah or Itasca.
Take the stress out of getting ready for sporting events or family picnics up at Eagle Park with a 5x10 storage unit to hold athletic equipment, backpacks, blankets and chairs year-round.
Families running out of room in a home near Nathan Hale Elementary School can easily unload a packed garage or basement into a 10x20 storage unit with plenty of space to spare.
Small business owners know a little extra space can go a long way. When clutter starts taking up more time and energy than customers, grab a 10x30 storage unit to pack away extra office equipment, furniture or supplies not too far from the workplace.
Indoor storage units, climate controlled storage units and outdoor storage units provide customers with plenty of different options when it comes to cheap storage units. Plus, this location also has vehicle storage units designed for car storage or truck storage.
Packing supplies – including moving boxes, bubble wrap and packing peanuts – are sold inside the facility's rental office, which is open 7 days a week.
From heavy hauls to small loads, this Schaumburg Public Storage looks forward to helping the community alleviate their storage concerns throughout the year.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 271)
Khalil ah was so sweet and helpful. Thanks for calling me to come back in to rent the storage. Great customer service
Khalilah was so helpful. Helped with getting me set up with a new unit. Helped me with the ps app. Thanks for your wonderful customer service
Khalilah gave wonderful service and was smiling through the whole process
She did good job. Khalilah Thumbs Up
Great experience at this location. Staff is friendly and is always willing to assist you with any questions or concerns.
Khalilah was very nice from the initial call this morning until she met me at the office to rent the unit. She helped me to download the app to get in and out. First experience with renting a storage and it was a good one. Thanks
Khalilah, was very helpful with getting me a storage unit that fit my needs! Found a great unit for a great price. Definitely recommend her for all your storage needs! :)
They are pure liars. I never saw any business as dishonest as this place. During the registration process, I had repeatedly declared that I don't need "insurance". But what they did was just secretly adding the monthly insurance charge into my account, then "waiving the first time charge" so I wouldn't notice the balance when I paid at the end of the registration. But the charge would appear on my next month bill and so on. When I found this fraud I almost called the police. A business like this should never exist and some people who did this fraud things should be arrested.
Caprice was such a big help
Caprice was helpful with my transfer .
Love caprice service thanks for your help
Caprice, was great and timing with service. Thank You
Love caprice energy great performance
Caprice was awesome she had great Customer service and help with my billing needs
Thanks for taking care me caprice keep up the good job
Clean, safe and staff are extremely helpful.
Caprice was the greatest
Thanks for the help caprice you Rock Star
Caprice was great thanks for your help
Caprice was great thanks for taking the time with my Spanish language
Caprice was great this morning with my rental
Thanks caprice for taking the time out to help me great service
Caprice was awesome
Caprice was great love her service quick and very friendly
Caprice was awesome! Very helpful, and friendly!
Caprice was awesome thanks for the service
Love the service from caprice thanks for answering all of my questions and been a big help with my family great service
Khalilah was very helpful she needs a raise!!
Khalilah Ron Great customer service! One of the best I’ve seen, very helpful. Will definitely be back again.
Caprice was super helpful dealing with a small problem I had! Greta service!
Caprice was such a nice person helpful with my payment great service
Caprice was such a big help with payment took her time explain everything to me love her service
Secured a storage unit with a gentleman named Ron. He was super patient and extremely knowledgeable. Excellent customer service. Thank you Ron!
Caprice very friendly great customer service
Caprice was awesome with my rent very nice girl great customer service
Caprice was such a BIG Help with my rental very helpful she rocks !!! Great Service
Caprice was such a great person helpful with my rental and she rocks great service !!!!!!
Caprice was amazing! She was so attentive and very helpful. She answered all my questions in great detail. She gave great customer service, which is so hard to find these days. Definitely an asset to this company. Thank you so much for making my experience with Public Storage so easy.
Best customer service experience I've ever had Lydia is really awesome thank you
Khalilah and Ron are excellent ambassadors for Public Storage. They are both knowledgeable about the products the store offers. They go above and beyond the call of duty to assist the customers. Thank you both for your superb customer service.
Easy and fast. Clean location. Polite lady at the counter.
Caprice was helpful with my payment very nice girl was such a pleasant person working with
Valentin was incredibly patient with a pretty demanding customer who was ahead of me but was able to remain professional and did his best to wait on me in a timely manner. I did really appreciate the speed in which he took to get me set up in the unit next to the one I was already renting since I really had to be somewhere in a hurry and the customer in front of me had taken up so much of his time already. Thank you so much Valentin!
Thank you for answering and helping with the rental. You were so patient and understanding. Again, thank you so much Lydia!
Good service by yasenia keep up the good work.
Good storage place
Lydia was so helpful when I needed to change to a different sized storage unit. She went above and beyond in helping with all aspects including helping me with the public storage app, which I had not had for the last year. She was wonderful!!
I walked into Public storage to get a storage space lydia was there I was looking for a 10 x 15 which wasn’t available she searched other locations for me but unfortunately I didn’t get a storage unit I wasn’t in need til the end of December she was very helpful
Ron was very helpful and patient
Great place to rent storage. Property managers are very helpful. Properties are clean and very organized.
Best experience I’ve had thanks to yasenia! She’s caring, helpful, & very professional. You’re awesome yasenia!! Thankyou for the help! Keep up the good work!!
Had a very pleasant talk with yasenia I was very confused what size of a storage to rent being my fist time looking for one she explained it very well thank you so much for your help and answering all my question and I had a lot .
I loved my experience as soon as I walked in Yessenia greeted me made me feel welcomed ….
No one in the office or answering the phone.
Ron was extremely patient and helpful in answering all our questions. We had a pleasant experience in renting an unit at this location
Ron was so helpful
Excellent Service .. thank you Yasenia
Good price, perfect for my needs, very professional and explained the process and fees well. Nothing to complain about
Yasenia.. has been both very helpful and professional during my time renting strorage space from Public Storage.
Yes I had to come in and couldn’t do it online so I was a little annoyed. But Jess was great. I left happy and got everything done quickly!! Thanks Jess! She was very good at explaining everything! I left knowing everything I need to. Thanks Jess!!
Horrible management. Break keys in locks. Then they wait a week to cut open the lock and then charge you a full extra month.
I was looking for an affordable climate-controlled storage unit to store some of my personal belongings. I walked in on a Sunday afternoon and the office was still open. Ron, the employee at the front desk, provided exemplary customer service. He was very friendly, showed me the unit that I was planning to rent, and answered all my questions to my satisfaction. He walked me through the steps for signing the rental agreement, as well as physically showed me how to access the gated entry to access the storage unit. He also asked about needing any packing materials (I did not). At no point did I feel obligated to take the unit, but I got what I was looking for. Ron had his mask on at all times (covering the mouth and nose), and at no point did I feel uncomfortable with the social interaction that took place with COVID-19 in mind.
Taishima and Ron was a big help. Thank you 🙂
Went in for my agreement paperwork today. I was pleasantly greeted by an employee named Ron. He was very friendly and professional. I enjoyed his enthusiasm and joyful sense of humor. He showed me my storage unit and walked me through the process with ease. I was very happy with my customer service that I received.
Thank you Jasmine very much for your help very courteous and knowledgeable. Was in and out with what i needed.
It's pricey but always clean and well maintained.
Clean and easy to access for all types of vehicles. Ron is also the best Public Storage manager!!
They offer climate control units to outside. They have security cameras and it is well gated so you personally belongs will be safe. Pricing varies from unti size and from inside to outside storage.
Ron was a great help and made getting everything set up very simple and easy.
I stopped by to compare prices and the employees were so helpful and professional!
I needed to store some things and I found this place. I would 100% recommend. The customer service was amazing, everyone was very helpful. This place was easy to find, I didn't have any problems. The pricing is very fare, and i was very happy with how easy it was to gain access and do what I needed to do. Would definitely recommend and go back to.
Very helpful service
Fantastic service provided by Kelly and Ron.
Very pleasant young woman!!!
Kelly was very helpful and answered all my questions.
Had the pleasure of doing business with Kelly today. Very smart, friendly and helpful!
Taishima is cool.
Ron is definitely an asset to the company! He is a great example, of what it truly means, to provide excellent customer service and to go above and beyond company expectations. His attitude was superb. He greeted me with a smile, made me feel welcome. He was professional, well spoken, very informative, and extremely helpful. He had everything I needed in stock. He suggested packaging supplies that would best meet my personal needs. Public Storage definitely need more individuals like him. He should be promoted for his outstanding work ethics. I'm not sure what his position is at this location. However, he should definitely be a property manager. If he is not one already, he is definitely a good candidate to be a property manager! I will strongly recommend it! I will most definitely recommend this location to anyone looking for storage. Indeed, I most definitely will return to this location if I ever need to store my belongings in the future. A place where employees take pride in providing excellent customer service! Who could ask for anything more! Thank you Ron, for being you and for providing exceptional customer service to all!
Kari was awesome. Loved the customer care.
Dan was great to work with. Got everything set up quickly. Storage units are very clean and well lighted.
Great storage place and Kari was so helpful.
Low prices. Clean storage unit. Dan was very helpful, patiently explained everything about using the storage. Great customer service. Highly recommend this facility.
Between calling locations. Both were very helpful with questions. I believe his name was Dan. He was great!
Dan thanks for your great service.
I like the place very clean an spacy. Dan was of great help to me. He explain everything in details. Will definitely recommend this place . One small favor clients need refreshments when they are waiting.
Dan was great! Super helpful, very knowledgeable!
vince monaco 1 review just now Do not store anything here its i a scam i ias late may and june i paid what was late and wanted to get in my unit. Kts july 3 my payment is due july 1st i wanted to get in i i w told i had to pay my unit befor i i can get. It is not late till the 6th after the 10th more fees . Long story short my unit was 268 a month wich is high but 2 months late + late charges 988.00 do not come here every
great facility, clean and friendly employees
Great customer service! Spoke with Sarah and she was very sweet and knowledgeable! Thank so much for your help!
Dan was very helpful. Excellent service.
Good customer service ! Thank you Dan !
When I made the reservation online they called to ask if I had any questions and got me as st up as I could before move in to make the process as easy as possible! When I got there the day if move in Alex was super helpful and walked me through everything. Great business!
Alex is great!
Alex has exceptional customer service skills. Great prices and location.
This is the second time that my boyfriend and I have rented at this particular location and everyone here is very knowledgeable, polite, and very professional. I will definitely always bring my business here every time I need to rent a storage space.
Alex is fantastic!
Leslie is so pleasant and thorough to work with. I rented a unit today and was completely satisfied.
Had help with the rent process with Leslie. He was a great help and made this a fast and easy process!
Update 4/2019: My original review mentioned the lack of cart access after hours and no doorsteps, making moving in and out of your unit difficult. I was contacted by Public Storage about my review and they have now made carts available and fixed the door stops. That kind of follow-up is amazing! Thanks Public Storage. Just a tip: Buy your lock from a home improvement store or Amazon before you go, theirs will cost you double.
Had a great move-in experience with Alex this weekend; I placed my reservation online and he called me within 3 business hours to confirm my reservation, scheduled me for move-in as soon as possible, and was extremely courteous and professional. This was the most efficient experience ever and I would 1000% recommend this location for any future storage needs!!
Alex was great! He shook my hand for purchasing a house pack! Said he never thought he would see one be sold!
Terrific place! Everyone behind the desk is super nice!! Definitely recommend this to anyone searching for a temperature control storage unit!
Alex was great
Nice place. Good service by employees.
Alex was the most curtious & professional person we came across while finding the perfect place to store extra items Alex made us feel at ease during the entire process- which Alex made very easy & stress free!. Thank you for having such a sincere & honest employee! Alex is truly an asset to your company. Thanks again!
Had a great experience. Alex was a great help.
Alex is great
Alex was very helpful setting us up with a storage unit
Alex is gr8!!!!!
Alex has great customer service skills. He was so helpful with price's. I will refer friends and family to this site.
Excellent service Leslie is the bomb, super nice guy, help me a lot
Miss Marjorie was so helpful and made my move so easy and stress-free...I would rate her 6 stars but it will only allow me 5...the facility is very convenient and clean...also very secure...I highly recommend the W. 6th St location
Alex is very efficient and answered all my questions.
Alex was very helpful and courteous!!
Alex is awesome!
Alex was very helpful and I would recommend renting from him
Alex is awsawes
Alex was very helpful great job helping me pick the right space me and a piece of mind for my scooter. Thanks
Alex rocks
Alex was very helpful and very friendly. :)
Alex was very helpful and friendly. He helped answer any questions we had when renting our unit! Would definitely come back again!
Alex is very professional and helpful!
Leslie was very helpful and efficient! Great service!
So far so good. We just completed our rental arrangements last Monday. Alex the property manager was professional and helpful
Alex was the best!!!
Alex is the best, he was very informative and nice. Such customer service, greeting you and assist with any questions. Found everything I needed and more that I didn't think of, thanks Alex!
Alex is fantastic! Great customer service and very informative on how to pack and store items!
Excellent customer service by Alex, saved me a lot of time and space
This Gentlemen Alex was very nice and had great customer service he helped me and my sister out dramatically I give him a five star review. Great job
Darren was great, really helpful and explained everything well. Property was very clean
Great place to store your goods! Front desk is extra nice and understanding. Darren is alway the most helpful. Keep up the good work!
Public storage is like any other but what made this visit better was Alex and how he helped explain everything better along with giving you the perfet estimate of space needed for your items to be stored. Great job Alex and for the great service provided which made everything easy.
Alex at this location is awesome !!! He’s very professional and attentive to his customers !! We’ve used this location twice already and he’s helped us both times. We won’t go to any other location because of the great service we have received here.
Alex was very professional, helpful, and informative. He provided answers to all my questions and helped me determine the right size locker for my needs.
The customer service was excellent and Alex, the manager, was very accommodating. The facility was clean the storage unit was ample size for what I was looking for. The first day, my storage gate wouldn't close properly and Alex took care of it immediately! When renting storage, its best to secure it online for it is way cheaper, but its hard to tell what size you need if you've never rented storage before so you're kind of forced to go in at that point. I held a storage unit there for 5 months and the exit process was just as easy if not easier. No moisture or vermin problems. Will rent in the future again!
Excellent service. It's a good place for keeping my stuff. Darren was friendly and explained everything so well. He is very professional. Five stars
Alex was extremely helpful and friendly during our rental process.
Alex and Darron very helpful with storage process and addressing any concerns.
Alex was great! Very friendly, efficient and knowledgeable. Answered all our questions and helped us find the best unit for us at the best price.
Came here with my husband after looking at several storage unit places and upon arrival we were immediately greeted by Alex the store manager who was super friendly, extremely knowledgeable and helped us find the perfect storage unit! He went over and showed us multiple options to make sure we got exactly what we needed. I would definitely recommend this location for anyone looking to fulfill their storage needs.
Darren was very helpful. He helped us choose the right storage unit. I recommend this location.
Alex was great! Very helpful, I was able to get the storage unit and boxing materials all in one place. Would definitely recommend.
Alex was professional, friendly, and efficient while handling our storage unit transfer. I've been consistently satisfied with the service and the facility itself.
Back for a second time now while i go through all my storage. Always a good experience here. Alex is super nice and friendly. The units and property are always very clean. Always a nice experience here.
Alex did a great job of hearing what we needed and walking us through all of our options to get us to the best unit for our needs.
Alex was great in helping me get into a unit that would hold all of my stuff & at a terrific price. Convenient location & easy to access storage units.
Great location and wonderful customer service!
Alex is so friendly and helpful! Love this storage location!
Angelia was filling in for someone, only to find herself without keys etc. She kept in constant contact with me knowing that I was waiting for a mover and would need access to the unit I rented. I really appreciated her keeping in touch with me and letting me know what was happening. Each call, she was very friendly and professional. She could have avoided talking with me and complained when we did speak, instead she made the best of a bad situation, handling everything with grace and humor. She was a pleasure to deal with and an asset to the company.
Dan was excellent in proving good customer service.
Wonderful customer service Alex provided. He was very knowledgeable and helpful. Thanks Alex !
Good place to store your stuff
Alex was super friendly and explained everything so well. Thanks again!
Nice and clean but the cash register wasn't working ,business was slow because of that one man had to leave everything. But the lady that was working did the best she could to take care of business...
Alex was wonderful in helping me choose the right size storage for the best price. Alex took great pride in helping me.
Wonderful customer service Alex provided. He was able to answer all my questions and work with me to transfer to a new unit. Thanks Alex !
Daniel with Public Storage in Schaumburg made my renting experience a very positive one. He was extremely professional, well informed and friendly throughout the process. Vincent
Daniel was extremely helpful, I had so many question on prices, sizes and locations, and he was extremely patience with me. Great customer services.
Alex was very friendly and answered all of our questions! Our experience was great! Thank you!
I had a great experience. Alex was extremely helpful. Thank you.
Alex Is great, very helpful!! Thanks again for your continuing outstanding customer service.
It's a good place for keeping my stuff Alex on schaumburg rd was very helpful 👍
Alex was very helpful!
Nancy was great. Quick and efficient. I already knew about the "required" charges like admin fee, lock fee and insurance, so it was no surprise.
I just moved from MI and Alex was very polite, knowledgeable, and professional. This facility was neat and clean. I would recommend anyone looking to store there belongings to check out this location. My fiancee Jessie Owens says "Alex brings life to public storage
Alex was great! He was professional yet friendly. Mission accomplished. Thanks so much!
Alex was extremely helpful, which made the registration process easy.
Alex was amazing. He is very professional and caring. His customer service skills are on point. He truly is an asset to Public Storage and I am very glad to give him Five Stars because he truly deserves them!
This was my first time renting a storage unit and I have to say I was very impressed by the cleanliness of the facility and the professionalism of Alex, the property manager on duty when I arrived. I in fact arrived well ahead of my scheduled appointment time and Alex was very attentive in dealing with me when he had other customers there at the same time. All in all it's been a very good experience so far (~2 months) and I'd certainly recommend the facility. I should note as have others that you will be *required* to either purchase or provide proof of insurance in order to rent the unit. The insurance is certainly not expensive but I do consider this a hidden cost that Public Storage, or any other storage rental companies, 'hide' in my opinion deep in the website - certainly not enough of an issue to cost them a star and *not* the individual facility's fault but you should be aware. I see someone criticized the $1 first month's rent - I had no issues with this and it was exactly as promised, nothing shady going on there at all. All good - 5 stars and I am very pleased.
Excellent service provided by Caitlan. She provided answers to all the questions we had and was friendly, helpful and courteous.
Always Excellent Customer Service!! The Employees there go way and beyond Making sure that there customers are okay ..
I've had a storage unit at this location for 2 years and have been very pleased with the accessibility and cleanliness of the building! Alex was a great help in recommending packing equipment as my husband and I are preparing for our next move!
I've moved into my unit in November and I haven't had any issues with anything. Tori is great and very helpful; she made my move-in so easy and smooth. She provides great customer service every time I have questions. Thanks Tori for making this place a reliable and customer friendly facility.
The customer service at this Public Storage is the epitome of what customer care is all about! Thank you Alex for all your help!
When move out, I paid my balance in cash and got the receipt. After one month I recived a letter from collection agency reading that I still owe the same balance I paid a month ago. Then, I went back and paid the balance first to avoid the debt collection. Then, I called the headquarters. They told me that they have never received my payment when I made right before the move-out. I paid the balance twice. I never received a letter or warning before the collection agency about my remaining balance. Also, the agency on the headquarters in CA, hanged up the phone in my face.
Alex C. was extremely helpful, knowledgeable and patient. Nice facility.
Very helpful people Debbie and Alex
Friendly customer service. Alex stayed open late to open new storage unit
The staff has been very helpful and the move in went very smooth and the facility is nice evn by Public Storage standards! Dan
Nice place, the staff keeps it clean.
Great Customer service Tori answered and help understanding the storage thing
Horrible Customer Service and Pricing!! $1 First Month's rent Advertisement is a complete scam, I ended paying nearly $76 dollars the first month!! **ALSO Be sure to definitely vacate the unit one day ahead of schedule or else the property manager will charge you an additional $7 or more per day and will not waive the fee even if you are less than an hour late from checking out inside!!!
Love it, thank you tori for the wonderful service!!!
Good customer service from Nancy in setting up the account and getting through the paperwork in a short amount of time. Seems like a safe, secure place.
I have a climate controlled unit. The areas around the units are kept nice and clean and never had a problem with the temperature keeping my contents from being ruined by the outside temperature. Good customer service and very responsive. What can be fixed is the down spout at the north entrance to the climate controlled facility, When it rains the water drains right over the entrance soaking anyone using that entrance. This has not been fixed for quite a few months and is disappointing considering what is being charged to rent the unit.
Tori answered all our questions, she is very knowledgeable about the storage facility.
This was my first time ever using a storage place. I was nerves and really did not no what size unit i needed. The lady that helped me. TORI was great!! She took the time to show me 3 sizes of units. even no she was busy I got the size unit that was perfect for me! At a great rate.Thanks Tori and public storage!
Signed up yesterday with Tori. She was fast, efficient, and able to take care of my storage needs within 30 minutes. Good, clean facility, and would completely recommend.
Tori was very helpful and informative. She was very patient with our indecision, and offered many options and suggestions.
Been here a few times always answered my question, very polite, would recommend to anyone and ask for Tori
I rented a storage space today and Tori, The Manager, was very helpful and patient with answering my numerous questions. I am very happy I chose this location for my storage needs.
Tori was very pleasant and helpful. Made the process quick and simple.
Tori was very helpful and patient. She answered all my questions and helped me find a convenient storage unit.
On a whim I decided to finally see about a unit - on a Sunday. Tori was there to meet with me: I didn't feel rushed nor "sold" to. She was friendly, knowledgeable and helpful.
PS seems competitively priced. On-line price is cheaper vs in-store price. We got first month for $1. Extra costs include the lock ($20) and required monthly insurance. Tori, the property manager, showed us the 10x10 unit of interest, guided us thru the paperwork, and answered all our questions.
Tori helped me find the storage unit that fit my needs. Great customer service and very infomative. Place is very clean
Thank you Tori for you most awesome customer service. I appreciate the answers to the questions that I had asked. I know who to go to if I ever need storage again.
Very friendly & helpful , especially the manager Tori. Her assistant Nancy was very good also . Well lit , been storing there for the past 6 years
Tori was very helpful, answered all questions thoroughly. Went back to make a payment and Nancy was polite.
I just rented a unit there so this review is for initial experience that I had with this facility. The property manager (Tori) was extremely helpful and knowledgeable. She explained everything in detail and went through it patiently. Thanks Tori for all your help.
Tori, the property manager was extremely knowledgeable. She answered all of our questions and provided many valuable storage tips. Thanks Tori for making this experience easy and enjoyable.
I'm too new to rate 5 stars, maybe after I build up some actually storing time, I will upgrade from 4. Pretty much as represented on the website. Don't be surprised by insurance add-on, though understandable and reasonable. So far everything is as I hoped it would be (my 1st day).
Tori the manager was just awesome. She helped me get the best unit that fitted our needs. She made extra efforts to show me 3 units. Thank you Tori
I recently reserved a storage unit and Tori was very helpful explaining all the details. She walked me over to the unit to show it to me to make sure it fit my needs. Tori was very friendly and knowledgeable.
Tori was wonderful. She was able to quickly get me set up and into a unit. This location is convenient and clean. I would highly recommend this Public Storage location, and be sure to ask for Tori.
Extremely clean & efficient. Tori was very helpful in the decision making department.
We love the low prices, the controlled temperatures,and wonderful staff.
Tori and Nancy are both friendly and helpful. The facility is clean and organized. I just wish it was accessible 24/7 and had lights inside the unit. Other than that I think it will serve my needs well. I didn't actually look at any other facilities as this was the most conveniently located storage facility for me to use.
I would definitely recommend this place to anyone that needed a place for storage. Tori, the property manager, is super friendly, very accommodating, and really informative. This was our first time renting a storage space and Tori explained everything in full detail and she was able to answer any question we had. She even went out of her way to extend a promotion that would have expired to make sure we got a great deal! Thank you, Tori! You are awesome!
Tori was very helpful showing us the unit and recommending packing supplies. Renting the unit was uneventful and very easy.
Tori helped me out a lot, she gave me a lot of information. Helped me get the pacing supplies that I needed. Then she actually helped me fit it all in my car. Thank you Tori. I will be back if I need more boxes.
Tori was very helpful when I need boxes or asked about a storage locker she had all the answers that I needed to know. Tori is a go to person if you are moving or need to store your stuff
Tori has always given us great customer service! She's always helpful, friendly and a joy to do business with! I would recommend this location to anyone looking for storage.
I very been with this location twice. it clean and climate controlled. I've always felt that my property has been safe and secure. The staff is professional and informative, especially Tori who is very helpful in making the business of renting storage run smoother.
I had great custumer service and the young lady I believe her name was sherise was so helpful thanks again
Sherise was very helpful today thanks guys!
I went in to get a wardrobe box the other day and was helped by Tori. She greeted me instantly, and told me about the sale on boxes. I however only needed 1 box, but she mentioned that the sale will be around for a while. She let me know that this location carries everything I will need when having to move. It was a very pleasant experience. I will come back when I need more boxes. Thank you Tori!
Nice people and safe, dry storage. Megan is awesome she helped a lot!
tori was grate sev.
Had a wonderful experience working with Public Storage. they were great!
I came in to buy some boxes. Micki was very helpful and friendly. Thank you
Shanna and Tori were very helpful with all questions I asked. They also were very friendly and made me feel comfortable. The place was very neat and clean.
Megan was very helpful by assisting me in finding the right storage to fit my needs at a good price. She took her time to show me each unit I was interested in and also was able to find me cheaper rates than those posted online at another convenient location near my home. She took the time to transfer my information to that store so that I could complete the process easier upon arrival.
In searching for help with the shipping of some art work, I came to this store and was greeted warmly, helped beyond my imagination, and assisted with my problem. This is the second store that I have become acquainted with in my area and must say that the staff at each store does a great job.
This Public Storage is a great place to do business. The facility is very clean and Tori the property manager is friendly, well-organized and very competent. That made the check-in process a pleasure instead of a chore. Thanks Tori!
Tori was very helpful, and the 5 by 10 was clean and ready to go. First time I ever used a storage place, and it is working out well, just a long walk to the unit
I have a storage unit here already but needed to down size. I search their website to see what size units were available that would meet my needs. After finding just what I needed I filled out the information on line. Within minutes I received a call from Tori letting me know she got my request and was extremely pleasant and very helpful in answering my questions regarding my current unit and the options I had in down sizing to my new one. I made an appointment to see the new unit and signed the paper work at that time. FYI getting a unit online is cheaper than going into the office. The facility is clean, well lit and many units are climate controlled. Totally recommend Public Storage and Tori.
Tori is a very sharp property manager - she is smart and helpful and does a very good job. Ashley is also nice and helpful.The property is clean and well kept. I would recommend this Schaumburg facility - there are plenty of units and many different options to choose from. Tori and Ashley are very helpful in getting you into a unit you will be happy with, one that will fit your needs. Tori, as I stated earlier, is a VERY good property manager - she takes a very active role in making sure the property is maintained as it should be - in my opinion she is a great asset to this company.
Tori was a big help plus nice & got me squared away
Tori and Shanna were extremely helpful in finding a storage facility that would work in my price range and would fit my size needs. I have used Public Storage at various times over the years and really like this location. The only problem is this is one of the higher priced locations which makes sense if the demand is high so is the price.
THANKs.....Ms Tori was terrific...perfect service with smile!!!!
Excellent. Clean and very courteous.
Alex was very helpful good place like a lot
The sales person Alex has provided excellent customer service and was very friendly. I am fully satisfied with his service.
Very helpful.
Tori was polite and friendly, explained everything happy to rent from her
TORI , HAS BEEN AWSOME! Everytime im she is helpfull . Had issues with my door she has helped alot. She deserves a bounus.
Stored with this location for years now.Clean property and good customer service from Tori.thanks
Tori is the best. Very helpful & professional.
Very informative answered all our questions with no problems.
Ashley is wonderful. Easy to work with..
Every employee I have dealt with here are all very polite and immediately take care of whatever issue I am here for. It is also very clean inside.
Tori was awesome. Always satisfied.
Alex helped with the choosing a best desire storage for my need and really appreciate his all help. Great location with generous people working like Alex.
Well I was told I had to pay full for my first month. I guess only some units get the $1 first month. Secondary gate often does not work. Snow removal is poor at best. Several times I had to shovel to get to the door that led to my INSIDE unit. This was two days after snowfall. continual mouse problem in my unit. always sweeping up droppings every time I go in. Office is often closed during their posted office hours times.
Ashley and Tori are the BEST! Was given great service and both were really helpful in finding everything that worked best for me and my storage needs. I will definitely be spreading the word! Thanks for all the help!
Just got unit today. Ashley was very helpful and the storage locker was very clean.
Great staff, very helpful. Tori always answers any questions I have.
Ashley was very friendly and very thorough. It made the experience very easy and hassle free. If I were to ever need a unit in the future I would definitely go back.
We're moving but wanted Lisa and Ashley to know that it was awesome working with them.
I'm from Vonage company we have different storages around Chicago this is the best one in costumer serves we have it specially from Lisa thanks for you