The process was very simple and easy to complete, there is no hidden fees of any kind. The staff was very friendly.
Ryan in Plano, IL continues to do a great job! His customer service attitude and smile is truly the best!! I appreciate you Ryan!!
Scott District Manager was great, attentive and helpful with all our questions and requests. Outstanding customer service!! Ryan was great as well. Thanks so much guys!! (Plano IL location)
Ryan, was very patient and attentive to our requests. Great customer service.
Ryan was great. Explained everything to me and helped me get the unit next to my mom's unit.
Ryan was incredibly helpful.
Since they were bought out the service has gone downhill. The day a payment is due we receive a lien notice with a late charge already added on. Will be removing everything from these units and finding a non thieving company
Ryan is very detail oriented understand and know his job very well very pleased and comfortable with the atmosphere Ryan is one of the top employer I've met so far and he makes me feel comfortable and understands what needs to be done how it needs to be done thank you Ryan it says add photos no
With all the money this place is making maybe they could invest in putting down some asphalt between the storage units. It certainly makes it hard to load and unload heavy items on a dolly in gravel. C'mon guys, treat your customers a little better
Adam was my saving grace today! Thank you so so much!
Nice place to store an RV
Ryan, at the Plano location, was super helpful, kind, knowledgeable, friendly, and patient. He also seems to enjoy working there and is genuinely good at what he does. I hope he gets a big picture displayed in the front office for amazingness in customer service and a huge bonus!!! Five stars for Simply Self Storage and 100 stars for Ryan!
Great service
Clean
Secure
Clean and secure facility! They had exactly what I needed him and offered great customer service
Very friendly and easy to set up
So fast and efficient. They make hoarding so easy. :)
Awesome job! Real quick, helped with everything I needed and was friendly. Will recommend to my friends.
Easy process to get set up for rv parking space..
Very friendly and the unit was clean
Best service I have seen in a long time. Adam was very helpful. If you are looking for a storage facility this place is great. Very clean too!
They were truly amazing! Recommend %100 super friendly too.
We have a unit here and have had a great experience overall. Staff is kind and helpful and the unit itself is very clean and easily accessible!
Ryan made my unit selection fast and easy. Also made sure I received the lowest possible rate. No hassle, excellent service. He additionally helped me set up the app in order to open the access gate remotely.
Thank you, Ryan!
Adam was extremely helpful & answered all questions fully. Give this place 5 star rating 👍🏼
Quick sign up friendly staff
Guys in the office are nice and efficient! Easy process and great customer service
Both Adam and Ryan were very helpful and I found the pricing to be very reasonable, nice clean facility as well
Signing up was so simple with Adam. He explained everything so well. Great place rent a Storage unit.
Adam and Ryan were extremely helpful and informative. They got me a unit at the last minute! Very satisfied.
Very secure, great prices, and fast customer service.
Adam was super helpful, reached out and gave me the best quote!
Very friendly & easy to work with
Quick and easy process, the 2 customer service reps at the front knew exactly what they were doing and they were very informative. They had all my info and they were very friendly and welcoming!!
Great prices and great support
It's worth the short drive for us.
Nice units, reasonably priced and Adam is great to work with.
Quick check-in, friendly service
Good prices and even better service. Adam is the best
Great customer service. Reasonable rates. Great location!
Adam was very helpful and friendly
Cleanest storage facility I've seen by far. Lots of new units just built in the last year, which I didn't even know until I went to pick up my key and got a tour. Friendly staff, and decent hours, easy process.
Only hiccup is the internet kept freezing, but I blame AT&T for that.
This was my first time having to deal with the whole moving process. I was not looking forward to it but I am so glad that we chose the storage facility that we did. Easily accessible, you know your belongings will be safe and just so clean! Well done
Great space, convenient with everything I need when looking for storage.
Adam was extremely accommodating to our needs and a very nice guy in general. He runs a tight ship there and we appreciate that because the security of my treasures matters. Thank you Adam.
Very clean and friendly staff. Adam was exceptionally helpful. Highly recommend.
Excellent customer service and very helpful.
Very well gaurded premises. You wouid think they are protecting Fort Knox in there. 4 star rating only because prices are too high. But what isnt these days in Bidens overinflated America.
Great place! Adam is fiendly and a pleasure to do business with. Facilities are well kept, have a gated entrance, and is safe. New units were recently built.
Fabulous customer service and very reasonable prices.
Very easy setup and I feel secure with the amount of security. Adam was very professional and informative.
Adam was very friendly, got us set up very quickly. Great units
The only reason for 1 star is due to cleanliness of the units, otherwise I would give them zero. Based on the fact that they have raised our rates 5 or 6 times in less than two years!!! Utterly ridiculous!!!! They don't mind raising your rates but sure mind maintaining the roadways to the units. During the winter the ice was so thick and dangerous that we couldn't even continue to bring items in as it just wasn't safe. Salt, people, salt!!!! Quit raising rates!!!!!!! My recommendation, is stay clear of this Storage facility unless you want to keep getting notices regarding rates being raised!
Quick, simple, easy, straightforward.
Adam gave me a great deal for time of month and took care of me In and out process simple and secure .
Adam was extremely help full.