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Address

708 W Central Road
Mount Prospect, IL 60056

Office Hours

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

847-305-2658

847-305-2658

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Boat Storage
  • Car Storage
  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • RV Storage
  • Small, Medium & Large Storage Units

Office Hours

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

847-305-2658

847-305-2658

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Boat Storage
  • Car Storage
  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • RV Storage
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    4'x5'
    Online only price
    $ 39/mo
    Online only price
    $1 first month rent
    Small 4'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 39/mo $45
    Online only price
    $1 first month rent

    No Obligation

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    5'x5'
    Online only price
    $ 45/mo
    Online only price
    50% off first month rent
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 45/mo $53
    Online only price
    50% off first month rent

    No Obligation

  • New

    Public Storage eRental Online Payment & Contract So You Can Limit Your Contact 
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    Public Storage App Promo Use YOUR PHONEto Open Gates Doors & Elevators
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    5'x9'
    Online only price
    $ 55/mo
    Online only price
    $1 first month rent
    Small 5'x9'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 55/mo $64
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 61/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 61/mo $71
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    7'x10'
    Online only price
    $ 84/mo
    Online only price
    $1 first month rent
    Medium 7'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 84/mo $98
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    8'x16'
    Online only price
    $ 95/mo
    Online only price
    $1 first month rent
    Parking 8'x16'
    • Uncovered parking
    $ 95/mo $112
    Online only price
    $1 first month rent

    No Obligation

    Vehicle Parking Only But we've got storage unit for everything else!
  • Save Impression

    10'x10'
    Online only price
    $ 136/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 136/mo $160
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    9'x10'
    Online only price
    $ 142/mo
    Online only price
    $1 first month rent
    Medium 9'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 142/mo $167
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    9'x15'
    Online only price
    $ 161/mo
    Online only price
    $1 first month rent
    Large 9'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 161/mo $189
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x18'
    Online only price
    $ 233/mo
    Online only price
    $1 first month rent
    Large 10'x18'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 233/mo $274
    Online only price
    $1 first month rent

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Mount Prospect Storage Units Off of Northwest Highway

Public Storage in Mount Prospect, tucked away at the intersection of Central Road and U.S. Route 14, offers self storage units big and small to help customers tackle any storage need.
Directly off of Northwest Highway, right near Main Street, Rand Road and Golf Road, and a short drive from either I-90 or I-294, it's an especially convenient storage facility for customers throughout the north side of Cook County.
Take advantage of a 5x10 storage unit as an ideal spot to store athletic equipment throughout the year – from golf bags for trips out to Mt. Prospect Golf Club to backpacks, blankets and sports gear for weekends up at Meadows Park.
Prospect High School families who are tired of looking at an over-stuffed garage can clean things up a bit with the help of a 10x10 storage unit to hold boxes of clothes, books, electronics or family mementos, while a 10x30 storage unit can be useful for residents who need to pack up an entire five-bedroom home before a move or renovation.
Offering climate controlled storage units, indoor storage units and outdoor storage units, as well as storage spaces for parking a vehicle, RV or boat, this facility boasts a variety of options when it comes to cheap storage units.
The manager of the property lives on site and a gated storage area features key-code access for customers. Moving boxes, packing tape and other moving supplies are sold inside the rental office, which is open 7 days a week.
Stop by today and check out the affordable storage solutions available at this Mount Prospect Public Storage.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 325)

October 3, 2023
Google Public Storage Daily Inferno Nightly Inferno rip-off
I received some of the best customer service I have had in years with this company, I'm very grateful for the assistance I was provided while checking in. Brent (sorry if I misspelled) at the front desk was a massive help to me and my family,and I wanna say thank you so so so much for working with us in getting our things situated.
September 4, 2023
Google Public Storage Loreen Stone
Nikko, was very helpful and supportive! Excellent agent@ and Nic helped me with the vacate process. From start to finish, Nikko and Nic were friendly and knowledgible. This has been a great experience, and I recommend Public Storage totally!
September 1, 2023
Google Public Storage David Torbeck
Nick, the property manager is phenomenal. He is extremely professional and diligent about making sure you and your belongings are taken care of properly. I appreciate all his help in my overall experience when storing at this facility. Prices were reasonable, and the facility was very clean. I’ll definitely be back with any further storage needs.
August 18, 2023
Google Public Storage Lara Knight
Nic was very helpful and kind throughout the entire rental process, highly recommended this place!
August 13, 2023
Google Public Storage Mjs
Nick was great. Very responsive and always ready to assist/answer questions.
August 11, 2023
Google Public Storage Sandra Padilla
Nic is awesome and his so helpful.
July 25, 2023
Google Public Storage Cody Tello
Niko, was very helpful each time we had a question, he knew the answer. Was very helpful and gave good details on each question we had!
July 12, 2023
Google Public Storage Emily K
Had a gap between my leases and was able to get a great deal on a storage unit here! Nic at the front desk was very helpful in showing me where the light switches were and in getting me checked out in a quick and succinct manner. This is my second time using this place, and I would do it again!
July 1, 2023
Google Public Storage Staycee Marceillars
Nic was perfect and his customer service was outstanding
June 24, 2023
Google Public Storage Kevin Mendez
Nick was good
June 24, 2023
Google Public Storage kathleen murphy
Nic very friendly and knowledgeable! got me set immediately!
June 10, 2023
Google Public Storage jamin Banda
Nic is Nice excelente person and a good helper
June 3, 2023
Google Public Storage Lonnie Mcbee
Nic was very helpful ☺️ thank u for your services
April 28, 2023
Google Public Storage carol conner
Nic is great his assistant Customer Service is magnificent wish everybody had his customer service skills
March 1, 2023
Google Public Storage Atanas Neichev
Nicole was helpful in my time here
February 23, 2023
Google Public Storage Krystian Duda
Nico was very nice and helpfull ! i recommend it
February 7, 2023
Google Public Storage Justyna Rombalski
Samantha and Nico were absolutely fantastic! Samantha gave us a great walkthrough of the facility and explanation of the terms of renting a space.
January 11, 2023
Google Public Storage J Noneurbiz
Nico was great help with getting us a unit.
December 30, 2022
Google Public Storage Christopher Peoples
Chris provided me very good service in a timely manner and was friendly.
December 22, 2022
Google Public Storage Ivo Draganov
Nico is amazing and went above and beyond to help me find the right storage unit for me. Thank you for all your help and support.
December 11, 2022
Google Public Storage Lisa Kane
Using Mt. Prospect Public Storage to store a car for me. Nico was very helpful and informative. Very reasonable and convenient. High recommend.
December 8, 2022
Google Public Storage First Class Limousine
Nico was very helpful and I really appreciate what he did for me. Great Job!
November 28, 2022
Google Public Storage Sal Rider
Tammy was a huge help this weekend very kind and pleasant to my Father and I
November 23, 2022
Google Public Storage Jose Aguilar
Lady in charge of the place really lazy went there she said she could not help because she had her 45 min break and i said ok every job has to have their break came back 45 min later she said she could not help because she was going to close in 20 min told her what i had to do would not take that long she still refused to help.....UPDATE ON REVIEW I BROUGHT THIS with her manager Adam and he help me out with this situation really helped out and also the guy working there today Jin really polite and great customer service i actually met him on a different public storage location before all this and hes always really polite helps out alot
November 19, 2022
Google Public Storage Cedric
Chris was very helpful and informal, very glad I deal with this public storage
November 11, 2022
Google Public Storage Puloy Gaming
Nico was good and helpful
November 9, 2022
Google Public Storage Barnes Freeman
Nico was super great and it was a pleasure meeting and working with him.
November 7, 2022
Google Public Storage Um Waleed
Too expensive
November 7, 2022
Google Public Storage TheBestguy360
Nico was very helpful and professional.
October 26, 2022
Google Public Storage Todd Howman
Moved here from Ohio. Downsized from a 3 story house to a one bedroom apartment. Needed a safe, secure and climate controlled storage space for my motorbike and seasonal stuff that doesn’t fit in the apartment. I’ve dealt with Nico since the beginning and he has been wonderful to deal with. Nico’s customer service is excellent and he helped me with the app and a few other minor issues I had. 10/10 recommend this particular Public Storage.
October 20, 2022
Google Public Storage Kyle Meglan
Nico was very nice and very helpful!
September 22, 2022
Google Public Storage celia raymundo
Nico was a great help towards my rental. Great customer service.
September 8, 2022
Google Public Storage Ali Kehayov
Rager - the best service :-)
September 7, 2022
Google Public Storage Bhagwant Singh
Nico is very helpful for me
September 7, 2022
Google Public Storage John Rittle
nico was fabulous to work with, he made everything run smoothly for us.
August 30, 2022
Google Public Storage Linda Y. Corman
We recently (today) moved out of our storage unit here since we no longer needed it. The facility itself isn’t fancy, but is gated, clean, and well-kept. Niko, the manager on site, is informative, professional, and genuinely friendly.
August 29, 2022
Google Public Storage Berry Soup
Nico was very nice and helped bring the boxes to our car
August 26, 2022
Google Public Storage Papi Don
Dario gave a great service
August 15, 2022
Google Public Storage Emily Sanchez
Dario gave me amazing service!!
July 28, 2022
Google Public Storage Katie Shanahan
Nico in the front office was helpful, fast, and made the whole thing super easy. Would recommend
July 26, 2022
Google Public Storage Harsh Joshi
July 24, 2022
Google Public Storage LLynn
I highly recommend this facility. My father and I went there to look at storage space I already had set up to rent out the following week and the man working -his name was Nic, was extremely helpful. He showed us to my storage space, explained how it works getting in and out of the building, etc. He was very efficient. In addition, this facility was extremely well kept and we left feeling we made a good choice on the storage facility. I highly recommend Public Storage on Central Road in Mt. Prospect. And thanks again Nic for the help.
July 16, 2022
Google Public Storage William G
July 12, 2022
Google Public Storage Marie
Nico was super friendly & helpful. I got everything I needed to pack up & move in one trip & he even loaded it into my car for me.
June 28, 2022
Google Public Storage myrna pc
Thank you Nico for your services. You gave me good customer service.
June 26, 2022
Google Public Storage Maria Dominguez
We were assisted by Jin on Saturday, June 25. He was very kind, helpful and informative. Thank you!
June 25, 2022
Google Public Storage Clinton Hieber
June 24, 2022
Google Public Storage Vince Hackley
Jin was the best he was so helpful never met a more customer service friendly person
June 16, 2022
Google Public Storage Jan Gallik
Chris was very professional and very helpful glad to have met him please come to this location if you need storage for vehicle or anything else
June 8, 2022
Google Public Storage joycego58
Nico was very helpful and informative in showing me and explaining the rental process. Very professional in his business transaction
June 3, 2022
Google Public Storage Robert Edward Crabbe
Great service from your associate, I believe his name is Roger. I signed up on Thursday June 2 at 3pm. If I did not get his name correct it was the employ at this time. I wish to complement the management at the Mt Prospect store for having such a great guest service. He was very kind to me. I am over 70 with a hearing lost. Roger was patient with me. He took the time to get me signed in and helped with the store app. Even when I would make a mistake he took the time to explain what I needed to do. The store was clean and easy to get around. I really liked the security the Roger followed. When he took me on a tour he locked the office. I feel confident my items will be safe at this Public Storage Mt Prospect. Thank you Roger for your kindnesses.
June 2, 2022
Google Public Storage Kerry Z
I rented a space from the MP Public Storage for 2 years. I recently removed all the furnishings from my unit and all were in the same good condition as when I first put them in. Roger was especially helpful and professional during my experience. I removed my furniture on the last day of the month. The charge for the next month had already gone through but Roger reversed the charge PROACTIVELY, before I asked him to. I absolutely recommend Roger and Mt Prospect Public Storage.
June 2, 2022
Google Public Storage MP T
Nice storage, Chris was very helpful.
June 1, 2022
Google Public Storage Rich Kid
Chris is very helpful!
May 19, 2022
Google Public Storage Adam Benjamin
Rodger was great. Easy
May 4, 2022
Google Public Storage Julio Pacheco
Rebecca and Roger are always ready to help being so nice and respectful.
April 6, 2022
Google Public Storage dimitri mann
Rebecca is a great person and was very helpful and friendly at the facility.
April 6, 2022
Google Public Storage Robert Bruhl
Rebecca and Roger have been most helpful and professional.
March 27, 2022
Google Public Storage Allison I
Roger was very helpful and explained everything clearly. Close to my new home.
March 15, 2022
Google Public Storage Michael Szukalla
Rebecca was great. Showed me all the ropes. Very helpful.
March 14, 2022
Google Public Storage Michael Espinoza
Tremendous and excellent service from Roger the manager.
March 11, 2022
Google Public Storage Antonia 9999
Chris and Roger did a great job!!!!
March 1, 2022
Public Storage Brent A. DeLaurentis
So thankful for this storage space and the help John D offered it's tough to know the size and space John was a big help and answered all our questions made our move a less painful with his help and knlwgeknowledgmm
March 1, 2022
Google Public Storage Yianna Zervas
Easy access, no hassle in or out. Roger is very helpful and friendly.
February 28, 2022
Google Public Storage John Sorum
ROGER IS VERY HELPFUL
February 28, 2022
Google Public Storage Brent A. DeLaurentis
Thank you John big help finding the right size every thing fit well your knowage was a big help in this difficult move
February 4, 2022
Google Public Storage Daniel Tuser
Roger was very helpful renting me a parking space for my box truck.
February 3, 2022
Google Public Storage bill schwein
Roger at Public Storage Mt Prospect on Central road is the most friendly, helpful, and courteous person at all of Public Storage to fully meet all your storage needs. Very helpful and caring.
January 14, 2022
Google Public Storage Soo Park
I've been to this location.. The manager Rogers was very kind and he was a veteran for the business ! When my eRental process made a trouble, he solved it in many ways! Thank you Sir !
January 14, 2022
Google Public Storage Eric Ruiz
Great experience! Super patient and helpful. Roger and Mauricio were excellent and gave us many options.
January 10, 2022
Google Public Storage Terri Gens
Roger and Maurice were outstanding!!
January 8, 2022
Google Public Storage Amy Stuercke
Mauricio and Roger you guys are wonderful.
December 19, 2021
Google Public Storage Omurbekov Adilet
Roger is the best!!! All around great service, friendly.
December 15, 2021
Google Public Storage Camille Kells
I needed a to find a space fast and John was such a great help. Great customer service and got me exactly what I was looking very fast.
December 13, 2021
Google Public Storage Anthony Madonia
Very please with Public Storage in Mt. Prospect. The facility is clean and easy to get into, and the staff is very helpful. Kudos to Public Storage in Mt. Prospec!
December 13, 2021
Google Public Storage Anna Trybula
Chris and Roger did an awesome job providing me with a storage room. They were patient, kind and supportive through out this experience! They are the best !!!!!
December 3, 2021
Google Public Storage Jeff Fant
Roger was extremely helpful and professional. I felt very comfortable and informed after being given all the information I want to thank you for handling this very well.
December 1, 2021
Google Public Storage Lavonne Shapiro
Roger was very helpful. I needed a storage for my sister and he found me the perfect space
November 26, 2021
Google Public Storage J Eklund
Nico was great handled everything with excellence and efficiency.
November 15, 2021
Google Public Storage Dan Brueck
Roger extremely professional and knowledgeable.
November 9, 2021
Google Public Storage Njikan Chantal
November 7, 2021
Google Public Storage Mark B
I needed to find a storage place quickly due to an unforeseen circumstance. Fortunately, I stopped by the Public Storage location on Central Rd in Mt Prospect. John was the property manager. He was incredibly helpful, and not just with the storage information, but also just at calming me down. I was pretty stressed out. I'm so glad I stored my item here. Honestly I consider John not just a person who provided me with great customer service, but a good person in general. I feel like I made a new friend. I will post another review after my rental ends, but so far so good. I would highly recommend John and the Central Rd Mt Prospect Public Storage to folks looking for a good place to store their items.
October 20, 2021
Google Public Storage Derrick Bridges
Thank you so much Roger for your great service!!! Super friendly and helpful guy!
October 15, 2021
Google Public Storage Larry Leipart
I’d like to thank Roger for all his help and professional assistance
September 14, 2021
Google Public Storage Ryo Otsuka
Nico helped me out. Great dude
September 13, 2021
Google Public Storage Benjamin Diaz
Nico was helpful
September 8, 2021
Public Storage przemek SZTAFA
how much for a 10x10 and a 10x20
August 27, 2021
Google Public Storage Matt
Great location, manager Nic was very helpful and courteous.
August 24, 2021
Google Public Storage John Ramoska
This is my first time ever renting a storage space. Nikko (sp?), the front desk employee was awesome. He called me after I reserved a locker the next morning to see if I had questions or concerns he could help me with. Boy did I ever. We decided on myself and my wife coming here to see the different size lockers, he even broke down my payments for me since we were renting with a few days left in the month. He answered every question on the contract and Insurance, gave us some ideas and was very polite and professional. You dont see that often. Thank you Nikko for all your help!
August 17, 2021
Google Public Storage Dwayne Allen
Nico, was very helpful, and helped me understand the contract lengths and and the many options. This employee is the ideal person, who made me very comfortable purchasing a storage unit. He was also very friendly and knowledgeable of the storage units. Thanks Nico! I will definitely recommend this establishment to future potential customers, do to my great experience with Nico!
August 2, 2021
Google Public Storage Wingman Transportation
Wonderful people, extremely helpful and very accommodating. Nico was PHENOMENAL and Roger is out of this world EXCELLENT! I would strongly recommend to anyone looking for storage for equipment or any other type of space. I am very happy! 10 out of 5!
July 27, 2021
Google Public Storage Jim Mathews
Friendly and helpful service from Nic.
July 26, 2021
Google Public Storage Vassil Nakov
Nic was really helpful and nice.
July 19, 2021
Google Public Storage Mary Budler
Nico was extremely helpful today as I just stopped in to check his facility out. He had a mask on, the entire time we toured his facility. He gave me many great suggestions. He has a lot of drive for a young man. Nice work, Nico! I will be back tomorrow to sign the papers! Mary
July 14, 2021
Google Public Storage mark barquez
Nick M, was very kind and helful and answer my question honestly as well as Roger too.
July 9, 2021
Google Public Storage carl rivkin
Roger and Nic were terrific! Great facility, reasonable rates…
July 3, 2021
Google Public Storage Rose Garlasco
I had a wonderful experience, especially from Nic at the property 28501. He was extremely helpful when I lost my keys and needed to get my lock cut off. He provided me with the information and followed-up with me on the phone so I could eventually get my items out of storage. He was very professional.
July 1, 2021
Google Public Storage Jackson Wrede
June 30, 2021
Google Public Storage Roberta Bieniek
I have received tremendous customer service from employee/manager, Nic, at location #28501. He has helped us navigate through difficult times with the death of a loved one. Nic has been kind, courteous, and incredibly helpful during this time. For that we are very grateful! Thanks for all that you do, Nic. You are very much appreciated.
June 24, 2021
Google Public Storage Dobromir Haydukov
Nic
June 16, 2021
Google Public Storage chuckdee66
Nic helped me to update credit card and is a delightful fellow. Hard working and very knowledable. If you need any help, be sure and ask for nic.
June 16, 2021
Google Public Storage Americargo Trans
Thanks to Nic for help. Thank you Roger and team.
June 13, 2021
Google Public Storage Fred OLeary
Excellent service from Nick. Great location
June 11, 2021
Google Public Storage Ahmed Khiraoui
Nic is very nice and helpful with my needs.
May 25, 2021
Google Public Storage Isahel Gonzalez
When in to get a storage unit and get the best service every by and outstanding employee name Ozlem . She did and great job helping find the right storage unit. Even though I was getting distracted here and there with her beautiful and cheesy smile.
May 21, 2021
Google Public Storage Ryan Capsaicin
Nic when visiting the facility, he was super nice and helpful!
May 12, 2021
Google Public Storage Mary Sendra Anselmo
Nic was very helpful with different sizes of storage and very helpful with the APP
May 10, 2021
Google Public Storage Gooby L
Nic was super helpful and knowledgeable, definitely made the process easy easier!
May 4, 2021
Google Public Storage Lourdes Mandin
Nic is very helpful and patience to all details I need to know to their policy.
April 27, 2021
Google Public Storage Adam Silverman
Malcolm Tell me stuff for sizing what is the best service advisor took me around location we really have a unit at location he is already assisting us by phone calls pricing and management to locate us at a closer facility for the size that we need we do appreciate how much he has gone through to assist us at our time
April 26, 2021
Google Public Storage EG EG
Roger is very helpful and the property is always clean
April 15, 2021
Google Public Storage Norma Hernandez
I came in to the location spoke with your employee think her name was Karen R very sweet lady She was able to answer all my questions I would love to rent from you guys but you didn’t have the size that I was looking for very helpful if I decide to rent in the near future I will come there thank you and please tell your employee Karen thank you very much for walking me out to my car
March 19, 2021
Google Public Storage maria chagoya
Karen the manager at public storage was a great help, liked her service!
March 8, 2021
Google Public Storage George Wundsam
I have been renting from PS in Mount Prospect IL for over 6 years, and my experience has been excellent. The building is well maintained, clean and secure. Roger the location manager and the other staff have been very helpful when I've had questions.
February 25, 2021
Google Public Storage Jessica Shi
This place is awesome! We were able to find what we need in a short period time. Karen R. is very patient and knowledgeable, she provided us with great service and showed us around until we find what we need. She gave us great advice and suggestions. Overall, great experience!
February 23, 2021
Google Public Storage Matt
Roger @ Public Storage is always fantastic to work with! Roger's team at the Mount Prospect location is amazing and the reason why I stay at this location.
February 8, 2021
Google Public Storage Rich Simon
Roger is great!
December 15, 2020
Google Public Storage Robert Tokarsky
Talked to Roger about renting a space for my business. He was very helpful.
November 1, 2020
Google Public Storage Ognian Iovtchev
Roger very helpfull.
October 30, 2020
Google Public Storage Al Dawgg
Roger was great and really helpful with assisting me to complete my online rental. I would really recommend renting here.
October 19, 2020
Google Public Storage hdh transportation
Great customer service. I spoke with Mark and Roger. Both very friendly and professional. Answered all of my questions.
October 14, 2020
Google Public Storage Brian Espinoza
Just opened up a space for the low, shout out to Glenn for making the experience good
September 5, 2020
Google Public Storage Abbie Deluso
Needed storage for my parents move Roger went above and beyond for us great service wonderful people
September 4, 2020
Google Public Storage Paul Ocampo
Roger and his team is amazing! Best Public Storage! Check them out!
August 21, 2020
Google Public Storage David Rodriguez
July 27, 2020
Google Public Storage Matt Denslaw (Mattco Plumbing Inc)
Roger did great job helping me move in to the facility.
July 25, 2020
Google Public Storage Ciprian Tarta
Roger was very professional gave us all details and answered all of our questions. He made the process very easy and we are extremely pleased. Thank you, Roger!
June 18, 2020
Google Public Storage William Lyon
I was looking for long-term storage for household goods. I chose this particular Public Storage location because of low price, availability, and fantastic service. Glen showed me around on my first visit and helped me with my check-in. He was knowledgeable, professional, and friendly. So far, so good!
June 14, 2020
Google Public Storage Karen Hruska
Roger was very helpful with my e-reservation. Very friendly and answered all my questions.
June 13, 2020
Google Public Storage Peter Sygieda
March 26, 2020
Google Public Storage Michael Meade
A clean facility that has security at multiple points before even approaching my storage unit. The staff member, Jake, was extremely personable, helpful, patient, and accommodating, allowing me to preview several storage units before I decided on the one that beat suited my needs. I feel safe with my items at this location.
February 29, 2020
Google Public Storage Cody Shepard
Had a very speedy and efficient check out with Debra. would work with Public Storage again. Entire process was speedy, everything was explained with ease and I had 0 questions. Thanks, Public Storage (and Debra!)
February 26, 2020
Google Public Storage Ashley Palazzo
Renee was great! Thanks for all your help!!
February 11, 2020
Google Public Storage Lynda MacIntyre
Debra and Roger gave customer service to me today regarding my need for boxes. Thank you
February 5, 2020
Google Public Storage K. L.
My father had occasion to request a change in his storage unit, and Roger was very helpful in accommodating his request. Roger was very understanding, responsive and helpful in the matter and handled all of the details very courteously and efficiently.
January 16, 2020
Google Public Storage Sergey Good
Roger was very helpful
January 15, 2020
Google Public Storage Ed Pinigis
Debra is most helpful and knowledgeable about storage units. It was a good experience.
January 15, 2020
Google Public Storage MY CORONA
Thanks Debra! You are always so friendly and helpful!
January 14, 2020
Google Public Storage David Medic
Don't go there I was renting parking spot for my truck and every time somebody else use my spot. So I decide to not pay rent for my last month and of course they put that on my collection . I try to call them and explain but nothing.
January 7, 2020
Google Public Storage jesus ocampo
Review Edit: Well, I required storage again. This time for a vehicle. Process to obtain the storage was simple. They showed me the parking spot and pricing seemed right for a 10' by 30' parking space. Well, I bring my vehicle to park...and only THEN did I realize that the space was NOT 30' long...it was 20' at best. Alright...price was still ok, so I didnt really mind. When the time came for me to move out I was told that I would have to remove the vehicle FIRST and then give my move out notice. Alright. I removed the vehicle and gave my move out notice. NOW they said that I should of given my notice BEFORE removing the vehicle, and since it was the 3rd of the month, I'd have to pay for THAT WHOLE MONTH. I told them that I would not mind paying for the 3 days the vehicle was parked. But I was not going to pay for a whole month for that space to be empty! They didnt care and still said they needed the full month. When I tried to contact corporate, no one answered. It was always a machine. Will NOT be using them again for storage needs. Does not matter how badly they are needed. There is other storage places that are much better, cleaner, safer and paved... Very accomodating. Exceptional service and wonderful employees. Very understandable. I highly recommend this place
December 16, 2019
Google Public Storage JD OTR OPS MGR
Roger was very helpful in resolving my storage needs.
December 4, 2019
Google Public Storage Rose Avery
Debra was a great person to deal with very relaxed and enjoyable
November 29, 2019
Google Public Storage Sharon House
Have plenty of storage units, but very musty smell inside.
November 25, 2019
Google Public Storage Dr. T.
Ron just saved me from a storage crisis. When I learned I could not park my 2019 camper in my drive I didn't know what I'd do. Ron found me a nice spot. The lot is lighted, clean and up to date. I feel like may camper is right at home. -Dr. T.
November 14, 2019
Google Public Storage Roberto Blancas
Buen lugar para guardar ,tus cosas que no ocupes.
November 6, 2019
Google Public Storage Francis Mannerino
Nice clean secure place that is managed well. I had an issue with being forced to use their insurance but Debra helped me get the waiver completed and eliminate that extra monthly expense.
November 3, 2019
Google Public Storage Steve
October 25, 2019
Google Public Storage Kristoff P
Roger has been very helpful, making sure my questions and concerns were promptly and satisfactorily addressed. I like the place.
October 23, 2019
Google Public Storage Georgi Sabev
Roger was very helpfull
October 6, 2019
Google Public Storage Vasyl Kharukh
Please never rent parking space here. Unprofessional employees, they think they do favor to you. I am renting there for about year and have few issues: 1) few times can’t open gate. 2) once someone left car on my parking space for few days and they can’t help me with that. 3) after rains , back part of lot flooded, so to park my trailer I need get wet first. I try to change my parking spot but they let me know no any free spots
September 25, 2019
Google Public Storage jackie ruilova
I’ve had my unit for about six months, and every time I’m there Mr.Tyler is always courteous and cleaning the location. Seeing him clean the location keeps my mind at ease that the unit is always being maintained. Thank you for always making my experience pleasant .
September 23, 2019
Google Public Storage JASON MAZZ
Renee was very helpful and friendly and very fast.
September 2, 2019
Google Public Storage Patrick Tulej
Roger was very helpful and gave me a great deal! Would recommend.
August 20, 2019
Google Public Storage Cory Jensen
Fair and well priced
August 17, 2019
Google Public Storage Debbie Raschillo
Dennis was great, nice facility.
August 9, 2019
Google Public Storage AllyLiggio
Rodger was fast in helping my wife and I find the best storage space! He was very nice.
August 9, 2019
Google Public Storage Peace of Akatosh
Roger was super friendly!!! What a great guy!!
July 12, 2019
Google Public Storage Giorgio dg
I good service Roger help me with find me a better storage unit dor my items
July 12, 2019
Google Public Storage Alamgir Bashir
Simon was very helpful and friendly. Will recommend the property to everyone
July 6, 2019
Google Public Storage Vinitha Gare
It was a great experience great service come aee Roger for Storage
June 22, 2019
Google Public Storage Carly Halverson
Deborah and roger were great!
June 5, 2019
Google Public Storage Jiyoung Park
June 4, 2019
Google Public Storage Rob Seredi
Roger was very polite and knowledgable about the units. Cool dude. Very fast walker.lol
June 1, 2019
Google Public Storage Larry Kuehn
Debra was so helpful. Love this place. Good storage spot for my camper.
May 24, 2019
Google Public Storage mary s
Mal servicio una lastima de lugar cada perzona que trabaja en ese lugar decian diferentes cosas cada que hablaba uno ..solo hacen que pierdan las cosas de uno ino les importa nada nolo recomiendo para nada
May 18, 2019
Google Public Storage J.E. Roldan
Amazing!! Service Roger has always made me feel comfortable and at home with each interaction. It’s no wonder my sister recommended me to this one for my storage needs.
May 13, 2019
Google Public Storage Angelo Fioretto
I went to see about getting a unit for a friend of mine that moving to Chicago and the manager Roger was very helpful and friendly, I told my friend and he will definitely rent here when he gets to town
May 2, 2019
Google Public Storage Caitlin F
Good people. Great service. Thank you Roger.
April 26, 2019
Google Public Storage Maddy V.ojeda
April 23, 2019
Google Public Storage Lynette Ward
Visited Public Storage recently, Roger was friendly and helpful. I would recommend Public Storage to friends.
April 23, 2019
Google Public Storage Rosemarie Menacher
Roger was courteous and helpful.
April 22, 2019
Google Public Storage Yordan Yordanov
Roger is great ! Debora is nice
March 28, 2019
Google Public Storage Jim Brice
Building smells of mildew, moisture leaks through the floors, main gate always open, and PS raised my rate after 60 days. Definitely the worst storage storage experience I've ever had. Strongly recommend you look elsewhere.
March 13, 2019
Google Public Storage Anthony Oplawski
Ron was great in helping with all our questions and needs!
March 12, 2019
Google Public Storage Paula C.
Easy to work with management/front desk. Temp controlled. Easy access.
March 6, 2019
Google Public Storage lou alers
Roger and Carole were friendly an helpful Property was clean I would recommend this facility
March 6, 2019
Google Public Storage Alex Mouledous
Carol, awesome help.
February 15, 2019
Google Public Storage American Bicycle Racing
Public Storage is a great storage facility. Very clean, friendly staff, will show you various sized units so you rent the correct size for your needs.
February 15, 2019
Google Public Storage Kathryn Koszewski
Very happy with the help Roger gave me.
February 13, 2019
Google Public Storage M E
I went into this property and spoke to the manager Roger to show me a unit cause I'm looking for storage for a friend from out of town,he was very helpful and the property was clean which is important to my friend•i would recommend this place
January 9, 2019
Google Public Storage Mike Milkowski
Ron was a great help in finding the space I needed. If I was to need storage space again, I would come back to the Mount Prospect location because of his help. Really kind and knowledgeable guy.
January 2, 2019
Google Public Storage Steve Dove
Clean facility, convenient location, helpful staff
December 31, 2018
Google Public Storage michelle jonas
Renee Murray is a excellent property manager she is kind, friendly, knows what she is doing, she answered all questions I had about my storage, very helpful, and a great customer service rep,
December 7, 2018
Google Public Storage Liam Higgins
Renée is always helpful and friendly ever time I come in and ask questions she always has a smile on her face and always has an answer for me and is always good
November 23, 2018
Google Public Storage Yavor Yordanov
Great service and location !
October 29, 2018
Google Public Storage Steve Sosnowski
September 14, 2018
Google Public Storage Mark Avila
September 14, 2018
Google Public Storage mariyany endara
Came to P.S. took store my belongings and Roger helped me out A LOT. He helped me in picking out the perfect unit to store my belongings in and also helped with better pricing. I wish there were more people in this world like Roger. Come to P.S in mount prospect to store your belongings and ask for Roger, head very helpful and a generous man. Thank you Roger. Araman Leach
August 22, 2018
Google Public Storage Richard Youngs
Went inside the other day to see for a parking space and Roger was very helpful and friendly.
August 19, 2018
Google Public Storage Robert Morell
Friendly staff. Easy access. Nice location.
July 12, 2018
Google Public Storage Ania Malek
Good place. Talk to Roger, he is always helpful.
June 26, 2018
Google Public Storage Seath Johanson
We have had a storage locker at this location for a few years and have had great relations with the office staff. They have always been helpful, friendly and courteous to any need that may arise. We recently need to to upgrade our space and the process was easy. The manager was helpful, knowledgeable and accommodating to our needs.
June 22, 2018
Google Public Storage Olena Hav
Fast service. Got all info I needed. Happy with the service
May 14, 2018
Google Public Storage blendi allkanjari
Roger was very nice with assisting with my parking needs. I'll recommend this place to all businesses.
May 14, 2018
Google Public Storage Dexter Tech_Large
Roger is nice and helpful
April 17, 2018
Google Public Storage Lisa Wheeler
Great experience. They were quick and painless.
April 15, 2018
Public Storage rita riechart
how much for a 10x10 and a 10x20
April 12, 2018
Google Public Storage Alesha Owens
This place has horrible service there is literally never anyone at the front desk no matter what time you come there will be a sign outside that says they’ll be back at a certain time.. you wait til that time and they’re still not there.. you let a few minutes go by and they still don’t show up.. I have had my things stored at this location and literally every time I come there’s no one here to answer questions or to help you check a dolly out or buy merchandise ITS RIDICULOUS
March 26, 2018
Google Public Storage julio Velasco
Quiet,nice,great place
March 4, 2018
Google Public Storage Amber McLean
Tammy was awesome!! Very helpful!!
March 3, 2018
Google Public Storage Brigid Loar
We worked with Tammy and Steve, they made our initial rental process smooth and painless!
March 2, 2018
Google Public Storage Krzysztof Debek
Tammy is a very nice and helpful person 👍
March 2, 2018
Google Public Storage nah nah
Tammy was very helpful I had a very unusual request and she actually had a solution. They work with their people and really care about the customer.
February 3, 2018
Google Public Storage Gosia G
I visited the public storage today, checked prices, availabilties. Tammy was very nice and helpful. Thank you, such a great experience.
February 3, 2018
Google Public Storage Daniel Cruz
Tammy was helpful
February 3, 2018
Google Public Storage Adam Komblevitz
Tammy was fast, friendly, and very helpful.
February 1, 2018
Google Public Storage Tatiana Brown
Tammy has great customer services and proffessionalism with a smile
January 15, 2018
Google Public Storage Robert Taylor
Setup and Access has been great. Thanks Ron and Tammy for your help!
January 5, 2018
Google Public Storage Carmelo Martinez
January 4, 2018
Google Public Storage Terry Hall
Always clean, well lit, friendly. Tammy is very helpful.
January 2, 2018
Google Public Storage Raymond Reyes
Thank you for your great service Tammy
January 2, 2018
Google Public Storage Silviu Costea
Tammy was really helpful. Thanks!
January 2, 2018
Google Public Storage Esteban Aguado
Tammy is the best
December 7, 2017
Google Public Storage Joe Stephens
Tammy was amazing and does a great job.
December 6, 2017
Google Public Storage Chloe Cheyenne Altez (LhadyChloe)
Opened a unit here recently, Tammy was really nice and accommodating. She helped us get a deal and helped us a lot.
December 2, 2017
Google Public Storage Gorkhay Grandpa
Tammy's the best!
November 21, 2017
Google Public Storage steve briggs sr
Tammy is very informative and very nice.
November 7, 2017
Google Public Storage thomas coady
Tammy is always helpful and pleasant. Highly recommend anyone to come by and let Tammy help you find your next space for your needs.
October 19, 2017
Google Public Storage Aime Hammer
Tammy, was very nice helpful and friendly Discussed all different options I had..
October 19, 2017
Google Public Storage Grazyna Bartosik
Tammy was helpful on our move in
September 18, 2017
Google Public Storage Bob Stenzel
Tammy is most helpful and welcoming.
August 17, 2017
Google Public Storage Marcin Falek
Dennis helped me get a great parking space. Good help great guy
August 10, 2017
Google Public Storage Frank Rivera
Clean and well lit facility. The manager Dennis is very helpful. Great place to park .
August 5, 2017
Google Public Storage Jaime Garcia
The manager Dennis was very helpful and was great at explaining everything to me about our unit. Thanks Dennis for your help!
July 23, 2017
Google Public Storage Paul Jackson
Dennis was wonderful in assisting me with our storage needs. Highly recommend him!
July 15, 2017
Google Public Storage Nashali Maldonado
Dennis help me out today! Very awesome person. And save me $20 today!! 😊
July 6, 2017
Google Public Storage LUIS CALDERON
Dennis is very responsive to my needs. Great place and very good guy
June 25, 2017
Google Public Storage Ryan Schneider
Had a bumpy ride getting set up, but the pricing is stable now and the unit has been in good shape and easily accessible for over a year.
June 24, 2017
Google Public Storage Adam Rivera
Very friendly staff. Quick service. Thank you
June 12, 2017
Google Public Storage Max Amende
Scary place. The most doors are broken, plenty of rat poison. + there are a lot of additional costs
June 12, 2017
Google Public Storage Changa Kabir
Dennis helped me out greatly by saving me money.
June 12, 2017
Google Public Storage Chicken Stew
Dennis was very helpful to me with my storage @ Mt Prospect
June 9, 2017
Google Public Storage lorraine barth
So helpful!! And he saved me money! Went the extra yard. Thanks dennis!!!
May 15, 2017
Google Public Storage Maryana Demchuk
Great place, good customer service . Dennise is amazing !
May 10, 2017
Google Public Storage Laurie Zadlo
Dennis was very helpful to my mother and me! He explained everything thoroughly and was able to answer all of our questions and find us a space that fit our needs.
May 7, 2017
Google Public Storage Stefanie Pyferoen
Dennis was very helpful when my family and I switched our shedds to his location! Keeps the area very clean!
May 3, 2017
Google Public Storage erica thompson
Dennis was great, made sure the process was fast and easy! Explained everything thoroughly and answered all of my questions! Great customer service!
May 2, 2017
Google Public Storage Kayla Jarzab
Dennis is amazing! Very understanding with my situation and everything that I had going on. And on top of that he saved me some money and made moving out a breeze for me and my family. He's the best, truly!!
April 23, 2017
Google Public Storage Aliaa Ibrahim
Dennis was great! He made sure we had no questions left in answered, and made sure we had the best unit for our needs!
April 15, 2017
Google Public Storage Gale Pangan
Funny got a spot! Thanks so much to Dennis, he's been very kind and accomodating to us. Plus everything is well maintained under his supervision, deserves more than a five star!
April 6, 2017
Google Public Storage DJ Eakle
Dennis is the man! He saved me $30 today . Go here and see Dennis we'll recommend.
March 28, 2017
Google Public Storage Ralph Malek
You need car wash every time you leave this place. If you park there every day on back yard - car wash every day recommend.
March 26, 2017
Google Public Storage John Oplawski
Dennis did a great job with the initial rental! He definitely deserves a raise and it vacation time increase!!! Seriously a great place to do business, friendly and convenient hours too!
March 20, 2017
Google Public Storage Bertha Tristan
Dennis was awesome deserves something extra special. Love your company you have great staff! I have and will continue to recommend your company.
March 19, 2017
Google Public Storage Virginia Fischer
March 10, 2017
Google Public Storage Sue O'Kane
Thanks to Dennis and his great customer service, just saves me $20!
March 10, 2017
Google Public Storage Kimberly Ross
Dennis was very informative and helped with the process of obtaining a storage unit. Very good customer service! Nice guy!
February 16, 2017
Google Public Storage Thomas Assaf
Ron was a great help with finding a5soscd
January 20, 2017
Google Public Storage Nydia Martinez
I was at public storage and Dennise helped me out and was very helpful, he deserves a raise,ur awsome thanks...!!!
January 19, 2017
Google Public Storage Ken Marek
Dennis at the front desk is tremendous. Great staff
January 6, 2017
Google Public Storage Chris Vana
Renee is great I suggest this storage to anyone who needs one.
January 2, 2017
Google Public Storage Diane Vance
Renee was super helpful and super fast! Very pleased with the service and with the property! Clean and secure.
December 9, 2016
Google Public Storage Krzysztof Sobota
Renee was helpful and friendly with my storage needs
December 8, 2016
Google Public Storage Patrick King
Renee is very helpful and friendly and helped me and my friend with our storage needs.
November 14, 2016
Google Public Storage Marcos Rodriguez
Renee she was so helpful and very nice person definitely if someone need a place to keep anything this is the right one thanks Renee for being so nice
October 3, 2016
Google Public Storage E Kang
Renee is very helpful at check in. Fast and friendly. Checkin was a breeze.
September 30, 2016
Google Public Storage Cristina Inzerillo
Terrible place! Paid a lot of money to keep my furniture and belongings safe before we could move to our home and someone broke into unit from top. The netting was all ripped on one side. The headboard was destroyed to our bed. Things were moved around. Never again!
September 9, 2016
Google Public Storage Tania Soto
Renee is very pleasant to work with!
September 6, 2016
Google Public Storage Ashley Kabat
I had a great first experience at this public storage. Renee was very helpful and friendly.
August 8, 2016
Google Public Storage Tim Reldub
Renee provided a friendly and enjoyable customer service experience. Thank you!
August 6, 2016
Google Public Storage Helen Riley
Natasha was a great help and very friendly. The property was clean and organized. I would recommend coming here!
June 17, 2016
Google Public Storage Antonio Aguiniga
Renee WAS very helpful and frieñdly. She helped with storage needs.
May 7, 2016
Public Storage Nicholas Ricard
For the amount of money that we pay.. The lack of functioning carts is unacceptable. When we first moved in there were two carts in various states of disarray. Six months later there is only one cart left, which is units because two of the wheels are not even close to being round. There has to be over 100 units in this facility, and the management can't spend a few dollars to fix the carts and keep their customers happy. If we ever have the need for storage again, it will not be at public storage.
May 5, 2016
Google Public Storage Michelle Jonas
Renee is helpful and friendly and is always nice to me and helps me out with everything I have questions I am very glad she is back she was missed a lot
May 5, 2016
Google Public Storage scott schroll
Renee was great help!
May 3, 2016
Google Public Storage Jantina Masoncup
Renee us the best & is very helpful in the rental process and followup. Thanks
April 8, 2016
Google Public Storage Kim Salyards
Renee M. was great at setting us up with our unit. We love our storage unit and have had no problems since!
April 2, 2016
Google Public Storage Bob Heuser
Great customer service from Renee M. Thank you very much!!!
March 19, 2016
Google Public Storage Zack
Great customer service!! Renee and Natasha were a great help in the moving and storage process! Thanks again!
March 18, 2016
Google Public Storage Brofessor _
This facility doesn't even deserve 1 star. This property is very old and in need of serious work. The indoor storage area is musty smelling. I couldn't imagine a persons belongings staying dry and clean. If you're in need of a parking space, run! They most likely will set you up in the "backyard" where there isn't even concrete or lighting. It's a trailer yard that floods and has gravel and ditches. The fence looks like it's ready to tip over. I moved in site unseen (big mistake). I moved out less than a week into my first month. Pay a little more money and have peace and mind that your property will be in good hands.
March 4, 2016
Google Public Storage The Kids Pantry
Renee was helpful and friendly! She helped us with our storage needs, she's definitely a great asset to the company. We are very pleased with the service!
February 29, 2016
Google Public Storage J. Martinez
Place smelled great, Renee was very helpful.
February 12, 2016
Google Public Storage Jojo H
Ron Moore Saved the day! He has a wealth of product knowledge,great ideas,and wonderful customer service. Ron took his time presenting all the information and answered all questions I had. Ron is a huge asset to your company and your very lucky to have such an wonderful employee such as Ron. He has great work ethics.I enjoyed working with Ron and I left public storage with a smile.
January 25, 2016
Google Public Storage Itg Limo
January 23, 2016
Google Public Storage Kevin Schroeder
Run to great care of me he open early to get me in and help me solve a difficult situation great time and experience thank you so much Run
December 18, 2015
Google Public Storage Sonya Dedeaux
EXCELLENT CUSTOMER SERVICE from Jen. Initial BIG confusion with unit size and rate upon reservation. Went to the store, told Jen about my upcoming move and storage dilemma,,,,,all I can say is THANK GOD she was there. She explained the promotional sale price and the terms, showed me three different units, made calls to a couple different locations to check availability and got me the size I needed at the cheapest rate, which was even cheaper than I was originally quoted. She was very friendly,,,apologetic about the prior confusion and extremely professional. I highly recommend asking for HER for any of your storage needs. Thanks Jen,,I can relax now,,my move is set...
December 11, 2015
Google Public Storage Gerardo Valladolid
Lindsay the property manager at this location has always been courteous and helpful with our account. She shows examples of what proper customer service should be like always with an upbeat attitude, willing to help and always professional in the upmost sense of the meaning. We are pleased to store our vehicle at this location based on location, cleanliness and quality of service. I highly recommend anyone to store here.
November 5, 2015
Google Public Storage Cedric Pepich
Great facility and I can not tell you what a pleasure it has been to deal with Lindsay. She is always there to greet you with a smile rain or shine. Keep up the great work!!!
October 30, 2015
Google Public Storage Julia Dunlap
Lindsay was a great help in finding the right storage unit. After all the hassle I've been through in the whole process of moving, Public Storage was just what I needed. Friendly, informative staff, fair pricing, great experience! Would recommend to all!
October 23, 2015
Google Public Storage Helen Rainville
Jen was fantastic
October 6, 2015
Google Public Storage Melissa “Doodles” Matke
September 3, 2015
Google Public Storage Gabriela Coneva
I had amazing service at Public Storage. Lindsay helped me out a lot and the process was very easy. Thank you!
August 16, 2015
Google Public Storage Heidi Grether
Ron was very thorough regarding the lease and conditions. I would hire him as an employee!! Lindsay was very courteous and helpful. She too would be a great hire. Overall this was a great experience.
August 14, 2015
Google Public Storage Joe Stander
Thank you Lindsay for the excellent customer service, You were very friendly and helpful. I look forward to shopping here once I completely get my things moved out of my current location,. She answered all my questions and have great patients with me.
July 30, 2015
Google Public Storage Nikolay Kachakov
Excellent service . Lindsay is very helpful and professional.
July 22, 2015
Google Public Storage Abigail Deluso
We have used public storage for almost 3 years now. They have gone over and above to make sure our needs are being met. They have been extremely accommodating to us as our business has changed and grown in the past year. Thanks to Lindsay and the Public Storage Team for all you great custom service!!!
June 16, 2015
Google Public Storage Roger Matthews
So bad couldn't even move in. Went over to move stuff and found front gate broken with people driving in and out. No security at all. Ask for a refund and turned away. Stay far away.
June 4, 2015
Google Public Storage George Ostendorf
Great deal.
June 2, 2015
Google Public Storage Theo R.
We have used this facility in the past and we have been very happy with the service. This time they were out of the size storage unit we were looking for, but they found us a great deal for the particular size at one of their other locations. I am very happy with Renee's honesty and eagerness to help, even though she didn't benefit directly from the transaction.
May 27, 2015
Google Public Storage giles kelley
Great deal on move in specials and great service at this location, Renee at this location is very helpful and friendly, people like her is a pleasure to work with and will keep me coming back here. Thanks, Giles
May 11, 2015
Google Public Storage Dennis F
Customer service was excellent. Lindsay was very helpful in answering all my questions. And, would recommend this storage facility.
March 15, 2015
Google Public Storage Jeff DeFrancesca
Awful experience. I moved out on 12/14/14 and told Jennifer the movers locked the unit and accidentally took the key. She said that is ok, and she would cancel my unit and call me if there was going to be a charge for the cutting of the lock. Then in January I get a bill for an additional month. I called explained the situation and that I had already canceled on 12/14. I was told that I was going to talk to the District Manager Phil, but the lock was cut off. I called Phil twice on 1/17 and 1/21 and left voice messages; no call back. So when I got yet another bill in February, I am told that it was "taken care of" and the lock was cut off, but I would have to pay for the last 3 months because they weren't able to rent the unit because the lock was on the unit. Customer Service is awful. Great service!!! Jennifer and Taguila have been extremely helpful! Would recommend to anyone.
March 8, 2015
Google Public Storage Priscilla Hernandez
Jen was very helpful! Thank you lady
March 8, 2015
Google Public Storage Justen Reinvted
Jen was amazing and very helpful with answering all my questions about my move and needing storage. I would highly recommend this place to everyone.
February 11, 2015
Google Public Storage Ryan Kemsley
Jen has great customer skills and knowledgeable about her job. She is passionate for helping the customer.
February 1, 2015
Google Public Storage Bonnie Lovdjieff
Check in was efficient, nice facility, easy access. Alyssa was very thorough and helpful. Great place.
January 27, 2015
Google Public Storage Linda Patrick
I recently lost the keys to my lock and when I went into the office Joe was very helpful, telling me exactly how Public Storage helps you when you lose your keys. We filled out the paperwork to get the lock cut off and a new one put on in it's place. Thanks Joe.
January 16, 2015
Google Public Storage Amy
Got a rental space and Renee showed me all of my available options. I even got a great deal on a bigger unit. Thanks for your help.
December 26, 2014
Google Public Storage Ted Borris
This facility was always clean, warm and dry. I stored materials there for over 10 years and never had a problem. The staff, especially Jennifer D., was always cheerful and helpful. Using this facility was a positive for my business.
December 15, 2014
Google Public Storage Lou Petricca
I've been using this facility on and off for several years.... Just signed a new contract with Marlene......and also talked with Jennifer. They are both very nice and knowledgeable...I had a great experience!
December 4, 2014
Google Public Storage Terry Casey
Polite, Professional and Friendly. Very helpful with my company on-site shredding of documents from a customers storage locker. Would highly recommend this storage facility.
November 7, 2014
Google Public Storage francisco anselmi
November 5, 2014
Google Public Storage Jock Simpson
I recently leased an indoor storage unit at this location. Jennifer D. is not only pleasant to deal with but also very professional and efficient. The facility is close to me and I found it clean, well lit and seemed to be maintained well. I was specifically looking for an indoor unit close to my home, this facility had the best availability in the size I need at a good price.
November 5, 2014
Google Public Storage Manny Alonso
My experience at the public storage in mount prospect was great, and awesome. Jennifer and Marlene, gave the best service and explain the lease really good. So I could understand it and answer my questions great. I would recommend use this public storage in Mount Prospect.
October 6, 2014
Google Public Storage Scott Cauldwell
Great Place. JenniferD, Marlene, and Joe are all very helpful.
September 10, 2014
Google Public Storage Dylan Edwards
I just wanted to thank Jen N. for the wonderful job she done for me. She is kind and considerate and the most helpful person I have ever encountered!!!!! I think she is great and a wonderful asset to this company. Thanks again, Jeanne Beal
July 2, 2014
Google Public Storage Jeremy Moran
June 26, 2014
Google Public Storage Noel Thompson
Lisa was super helpful at getting me setup with the unit and giving great suggestions at the types of moving boxes I would need. I would definitely do business here again.
June 12, 2014
Google Public Storage Kathleen O'Neill
We have rented a space here for several years. The property is very clean and units are easily accessible. The temperature controlled building is great for storing items that could be ruined through seasonal temperature changes in exterior storage facilities. I was just here looking for a unit for a family member. The manager, Joe, was very helpful and friendly. I have to say that the only reason I did not give 5 stars is because of the fact that after renting here for many years, the yearly rent increases have made our rent considerably higher than a new customer's for the exact same unit. The facility apparently does not control the rates directly and higher management randomly decides if they want to help.
May 31, 2014
Google Public Storage DiAnn Matson
Renee was amazing and she made it easy and fast to do this process
May 29, 2014
Google Public Storage Sungin Eo
I like storage space and I got great deal with Deitra! Thank you!!
May 24, 2014
Google Public Storage Bill Johnson
Renee is an awesome manager. She is friendly, professional and helpful. The facility is convenient and clean. I would strongly recommend this Public Storage location.
May 24, 2014
Google Public Storage Jon Bruce
Loved it, very helpful and fast!
May 24, 2014
Google Public Storage Sharon Taylor
Renee is very helpful. She is kind, considerate, and wants to make sure you are completely satisfied. She gives you great service. I would recommend her.
May 23, 2014
Google Public Storage Margaux Dominguez
Renee the representative there was very nice and professional. The facility was very well kept and Renee was very knowledgable. If I push through with my move, I definitely would be going back to this facility. Thank you for providing great customer experience!
May 21, 2014
Google Public Storage Matt Croll
Virginia provided great service. Hopefully everything else is as great here.
May 15, 2014
Google Public Storage juan ramirez
I came in about a couple weeks ago to check on some prices and spoke to Renee and Virginia they very help full with all the questions I had. They were very polite with me and patient with me because I'm not very good with my English thank you again Renee and Virginia
May 15, 2014
Google Public Storage Adriana Ramirez
I came in to Public Storage to buy some boxes since I will be moving and Renee and Virginia were very helpful in telling me what size will work for me. I will recommend this public storage to friends and family.
May 7, 2014
Google Public Storage Tungalag Ayurzana
Great customer service by Virginia, will definitely recommend this facility.
March 23, 2014
Google Public Storage Malis Cheap
THIS IS OUR 5TH TIME COMING BACK TO THE SAME MT. PROSPECT LOCATION JUST BECAUSE OF THE EXCELLENT SERVICE PROVIDED BY ANNA. EACH TIME WE WENT THERE, WE WERE NOT DISAPPOINTED. ANNA IS VERY SKILLFUL, HELPFUL, VERY FRIENDLY WITH GOOD SENSE OF HUMOR & BEST OF ALL WE LIKE HER WAY OF CLOSING TOWARDS THE END WHEN IT COMES TO SELLING THE LOCK FOR THE STORAGE, IT WAS SO GOOD THAT I COULD NOT SAY NO. (GOOD CLOSER) I ADMIRE HER BECAUSE MY BACKGROUND IS IN SALES WHERE CLOSERS ARE ALWAYS MUCH MORE VALUED & I AM SURE WITH ALL THESE SKILLS/ QUALITIES, SHE WILL ALWAYS BE VERY SUCCESSFUL. I HAVE ALREADY REFERRED FEW FRIENDS WHO ARE ALSO VERY HAPPY THERE & WOULD NOT HESITATE REFERRING MORE & IF THERE WAS A SURVEY SENT TO ME, I WOULD GIVE HER 5/5 OR 100% OFF COURSE EVERY ONE IS NICE AT THAT LOCATION BUT ( ANNA YOU ARE EXCEPTIONAL. THE BEST ) THANK YOU. ALI BANDEALI / MALIS CHEAP
February 25, 2014
Google Public Storage Carolyn Mueller
This was my first time renting storage space. Thank you to Frank for making it a pleasant experience...he was very friendly and helpful.
February 24, 2014
Google Public Storage Anglea Kaczkowski
Frank was helpful, friendly and informative.
February 17, 2014
Google Public Storage Jillian Bocenda
Thank you Frank ...great help and professionalism in finding the perfect storage for our needs.
January 30, 2014
Google Public Storage Chris Popes
Great, Friendly staff.
November 3, 2013
Google Public Storage Hristo Vladimirov
Perfect storage, thanks Anna.
October 24, 2013
Google Public Storage Jessica Frias
This location deserves 5 stars. I spoke with Anna who helped me with the purchase of a few boxes and she was helpful, courteous, and very friendly. I would highly use this facility and recommend it to my friends!!