Public Storage Self-Storage Units at 8625 Waukegan Road, Morton Grove, IL

Evelyn was very helpful and patient with explaining things setting up payment options. Highly recommend location!

Evelyn was a great help with my rental of space. She sounds like a great person with a positive attitude. Thank you for all your help Ray

David and Natalie help us with the reservation. They did great! Thank you very much for your help!

I have been long time customer and the manager named Evelyn is always so nice and helpful.

Evelyn was great!! She was super nice and super helpful!!

The customer service I received was outstanding, and the space was exactly what I was looking for. I was so pleased with the service I received from the lovely Evelyn, the Public Storage representative. Evelyn went above and beyond to help me find the perfect space. I was very impressed with the quality of the storage space I received. (Neat and clean, etc.) Evelyn constantly helps others meet their customer requests from what I have seen. Oh, Also, Evelyn has beautiful, high class, professional, sharp nails. Just happened to notice.

Manager named Evelyn is outstanding best professional. Evelyn took her time and had a lot of patience and was very kind to walk me through the process with her high knowledge and experience. She made me have a beautiful experience very grateful. I highly recommend the location so everyone can deal with Evelyn.

Evelyn was very helpful and courteous. She answered all my questions and went above and beyond to provide me with everything I needed. This was my first time using storage units and thanks to her it was a smooth process. 10/10 experience and will be continuing to use their service !!

Natalie at public storage was amazing! She helped us tour a nice storage unit and explained all the pricing and rules about it well! My family and I are excited to be using a storage unit in this facility! Thank you Natalie!!!

Natalie was extremely helpful and walked us through the entire process and made it pain free. Definitely recommend!

David did an excellent job helping us navigate our new storage space!

Evelyn was great to work with. Went through all of the paper work for a 5x10 unit and then when we walked through I changed my mind and wanted the 10x10. She was super helpful and didn’t miss a beat when re-doing the paperwork. She was great to work with and definitely would recommend!

Sarita is the best worker here She help me with all my questions

Great service from Evelyn. Always very kind and helpful .

Natalie was extremely helpful!

I had an excellent time moving into our new storage. Evelyn was very helpful especially when we ran into an issue with the Public Storage App access. She took her time to listen, understand the problem, and was able to rectify the issue promptly.

Evelyn’s help made my experience great! She was extremely welcoming and knowledgeable about unit options, and she went above and beyond to help me set up billing and gate access on my phone. Highly recommend this storage facility!

Evelyn is wonderful employee as she help us for everything, book the storage and payment, download apps . Such valuable employee, public storage have and got very good experience with her .

I have been storing here for many years and came in to see if I can get help with my rate. Manager Evelyn was great in helping me get the best rate! Come see her for storage.

Evelyn and Natalie were fantastic!!! They helped me find the right space size and costs!!! Also very knowledgeable about the rules and storage business. Will always rent from Public Storage!!!

Natalie was very helpful and very kind in switching me to a smaller unit and will continue to work with her in keeping my public storage

I've never rented a storage unit before and Evelyn was so helpful! She went above and beyond in helping me pick the right size and getting my account set up and ready to go!

Natalie was very helpful and explained the process very well!

Natalia & Evelin gave to me great service was excellent

Natalie at Public Storage was amazing! She walked me through the contract process for another PS. She was very kind and patient and extremely knowledgeable. Thank you, thank you!!

I came to make a payment and update my autopay. Evelyn and Natalie were such a great help and friendly service. She was able to solve my problems thanks Ladies!

Customer service is great at this location. Natalie was very helpful and was able to find us a storage that fits our needs.

I've been sitting here 1150 am it is now 1224 pm. There are 5 other clients that are here waiting as well. No answers to calls. No one in the office. I will never again us this company. The service is non-existent.

Evelyn,excellent service, great job highly qualified and fit for the job highly recommended...keep it up

Don't rent from this company, I had issues with billing. The company had the chance to do right by us and it would have been very simple and they did not. Communication was done thru telephone even though I was out of the country. Had the company emailed me I would have been able to promptly get back to them. In fact they did email me and I got back to them within 3 hours. A money hungry company. I would take your business elsewhere.

Unfortunately I had a bad experience with them. The gate access hours are limited. I had a billing issue as well, they could have easily made things right but they did not. I was promised i would be taken care of and wasnt. I would definitely take your business elsewhere. This is all over 28$ !

Very clean and notified me about the safety measures they are taking to insure none of the things in my storage like others are not contaminated with any virus

Very clean and notified me about the safety measures they are taking to insure none of the things in my storage like others are not contaminated with any virus

Natalie help me to get the space. she showed my the space and do the reservation for me on the same day. I like and appreciate her customer service.

Sarita was so wonderful and helpful.

It says that you close at 5pm on Sunday but there is no one in the building at 3:20 on Sunday. What happened? Did hours change? Doors are locked. Will delete if responded too but please correct hours on google if you are not open on Sunday. Edit: Went back on Monday 1/16/23 and there was someone there. Evelyn was very helpful and explained why there was no one there during working hours.

Natalie was the absolute best! She walked us through each step and answered all our questions! Highly recommend!

Sarita and Roger were so helpful getting us storage today! 5/5 Stars ⭐⭐⭐⭐⭐ Chris and Nicole were also helpful.

Sarita was so helpful & easy to get along with! She was very pleasant to work with and answered all the questions that I had!

Came here to rent a parking space, and Natalie was such a great help, so friendly and very thorough on explaining how the whole process works, thanks Natalie!!!

I had a very very great experience doing business at this Public Storage in Morton Grove. They have the best customer service. I was having a hard time getting my family’s things out after the passing of my dad and Evelyn helped me get it all done and made sure I was good with everything! She is an angel! I will definitely continue business with this location in the future. Thank you Evelyn!!!!

This location was very helpful and affordable. I interact with two people at this facility . One person who showed us the unit and explained the pricing and set us up with an account. The other person was when I was moving out and having issues with my gate code. The person called me back immediately, checked my account and then went out and double checked the code was working. This was great as I was moving out the next day. Moving in and out were both easy thanks to Roy's Moving #1 on Grand Ave, Chicago and the access to clients at this facility. On the way out the person who helped the day earlier with the gate code helped me to cancel my autopay as well as close down my account making sure I got confirmation emails. Both employees were especially helpful and polite. As I mentioned the units are affordable and oftentimes they have a deal on the first month or so and when the price went up it was a reasonable increase and nothing major. They also have bathrooms with a code there just in case ya gotta go. The property is cleaned and well maintained. Would use this facility again if I ever need another storage unit.

Evelyn is an excellent worker, she gives 105% help. Very outstanding employee!!!!

Natalie was a huge help today. The entire process was seamless. I would definitely recommend this location for friendliness and comfort. Thank you Natalie

Been looking for a storage for a long time to store the bike. Stopped by here Natalie was a pleasure to work with very helpful. Thank you very much

I have been renting a space at the Morton Grove Public Storage facility for a couple of years. I could move my things to a location closer to my home but I choose to stay with Evelyn at this location because the customer service is excellent. She has gone above and beyond, not having been asked, to assure that my experience at Public Storage is way more than satisfactory. Great customer service is key to any company and very hard to come by. Evelyn deserves a raise!

I was told to bring a driver's license to park a truck. My truck was at a repair shop immediately after I bought it. I purchased the truck a month ago and needed to pick it up from the repair shop after it was fixed. Being thanksgiving weekend, I was unable to renew the registration until next week since the temp registration was only for 30 days. After making the reservation for storage, I was told I only needed my driver's license to rent a spot. The woman there wanted my license, registration, and title. I'm not sure why she needed everything just to rent a spot. I would not recommend for any vehicle or boat parking. The woman here is very rude.

Evelyn was so helpful and nice!

Clean and easy to access. Evelyn has been great in helping when needed. Love the access through the app and knowing that there is a friendly face (Evelyn) when I get there or when I call.

Evelyn is wonderful!

Sarita and Tammy were helpful and friendly with helping get my storage unit taken care of

Sarita and Tammy Most hopefully employees ever

Tammy and Evelyn are so helpful thanks ladies

Evelyn is the wonderful person very nice and helpful

Wireless door open is excellent

Evelyn was amazing and goes above and beyond the basic customer service and makes me feel that my possessions are safe and secure. If I ever have a problem I know Evelyn will be able to address it and solve it to the best of anyone's abilities. Don't let her get away, she is an absolute treasure to this company.

I’ve really enjoyed this location. Dollies always available and functional. Price is Solid. Not cheap for fair for the location. Evelin does a great job keeping this place in shape and easy for people to access. It’s always clean and free from junk and debris. Very safe too. No riff raff hanging around.

Evelyn was extremely helpful, and resolved my issues. This location has the best customer service I have ever had. If you are looking for renting a storage, this is the place to go. You will never regret!

Chris helped me out very fast great customer service

Jasmine , Nic and Evelyn Nice,pleasant and very helpful

MISS Evelyn she helped me with what i needed she went the EXTRA MILE to get me a space. I would highly recommend to my family and friends. It was very pleasant to meet her!

Evelyn and Jasmine were outstanding. They could not have more polite and professional. Great client service. The world needs more people like them! Thank you ladies!

Jasmin was very helpful this past weekend - going the extra mile to make sure we were able to have access to the pull carts. Thanks!

I got a great deal for my first month of storage and was able to book it for the same day I needed it! Chris was working that day and was extremely helpful with finalizing my payment, teaching me how to use the app, giving me directions on where to go, and renting me a cart for moving. Thanks Chris!

Chris was tremendously helpful, making sure filing out all the paperwork was painless. He really made the experience fun.

Chris was very professional he gave me great customer service

Customer service is beyond amazing! That, and the property is so clean and well kept! Jasmine gave me a tour, she was so helpful and professional, yet friendly and easy to talk to, she answered all my questions! Thank you!

Jasmin is the best ! She tried her best to help me get my fees back . I haven’t got it yet. But at least she tried . We all need like Jasmin in our businesses. Very helpful and polite .

This location has great customer service. Evelyn is very helpful and answered all our questions when we signed up to rent a unit. One day we had trouble with our code and Evelyn immediately assisted us to make sure we were able to access the gate with no issues. We have had other units at various locations and different companies and have never experienced the helpfulness, kindness and customer services as this location.

Stellar customer service to Jennifer and Evelyn. Stopped by the Morton Grove location to make a payment and was very pleased with the professionalism that I saw. There were very friendly and took there time to answer all the questions I had. Would highly recommend them to my friends and family!

I have been using this Public Storage location in Morton Grove and it has accommodated all.my expectations over the past two years from moving in quickly on short notice, to recently being assisted by Evelyn who was able to answer questions and provide me with updates information to improve my rental experience and assisted me in ways that made me decide to continue utilizing this location for my public storage needs. She was efficient, prompt, informative, considerate, resourceful, competent polite, and provided great customer service. 💯

Great service from Evelyn always very kind and helpful. Property is always clean

Thanks for helping Evelyn!! She is great!

Evelyn was super polite and was extremely helpful! It was my first time coming and she left a very good impression of public storage. I really appreciated her help.

Chris & evelyn were very helpful, understood what I needed, and help transfer my reservation from morton grove to des plaines golf rd seemlessly and effortlessly! I recommend these two people at both locations, see them!

Chris was very helpful he walked me through everything I needed to know about this storage with it being my first time. He was the best!

Great Service! Thank you Evelyn

chris gave grear customer service

Chris and Tony provided great customer service!

Super easy process, all done online. Evelyn was very helpful. Would use the facility again if I needed.

We so happy we found this facility, it is so so clean and the staff is so great to work with. The facility is also really easy to navigate at drive in and out of! If you can work with Chris he is the best!!

Oh my god. I just had the first pleasant experience with a storage company and a representative called Nicole. I have had bad service with other places, so I was afraid of another one. It was unnecessary. Nicole was nice and explained all processes and fees. I’m glad I decided to rent a space here.

Chris & Sarita gave me great customer service made our move in the best possible experience possible.

Chris was great, he help me set up my app and is very kind and helpful! He also does a great macho man impression. Great location here, highly recommend.

Chris was supremely helpful and professional. He treated me with curtesy and respect.

Evelyn was amazing! I would give her 25 stars if I could! She made the process simple and was so sweet and kind!!! Thanks!!!

The service very good and I want to thank Chris for his service

Awesome customer service and manager at this location! I'm renting a trailer spot and lately I'm having difficulty parking my trailer since I bought a longer truck and I asked Evelyn to keep an eye for a better spot for me and after months she called me with a corner spot which is everything I need. A big thank you to Evelyn for taking care of your customer! She's awesome!

Sarita and Chris were great helping us find d best option of getting the storage we wanted to rent. They have all the patience and diligence to help us resolve our issues and concern. We appreciate all their help and service.

Chris and Sarita were extremely helpful and did extra mile to assist me in my needs in renting the storage. Questions were answered. Customer service is excellent and the best I've ever experienced in my life. Kudos to both of them and your company is lucky to have them in your team God bless you and more power.❤❤❤

Chris & Sarita are great to work with. They have been very informative and helpful and I’d definitely recommend their services.

We had a great experience with Sarita and Chris! Sarita was very charming and so helpful!

Chris was a huge help and got everything situated quickly and efficiently! Great service, highly recommended.

Chris and Evelyn were very helpful when we lost our keys. Helped us figure out what to do and helped us right away. Thanks!

Evelyn is very professional and always there to help. She kept the facility in top shape n clean. Excellent manager.

This is an extremely well managed facility with a great staff. The only reason I didnt give 5 stars is the price of storage , which has gone up steadily over the years, I know this having unfortunately had to maintain storage there since 2007! However the same is true for all storage facilities . The people I have talked to over the years have been consistently friendly and knowledgeable, including most recently Chris and Evalyn, who helped us with the process of vacating the unit. Thanks everyone!

Chris helped us out tremendously. Set up app showed us unit, explained details, Great cust svs. Evelyn is also very nice and helpful. Very good experience

Friendly, knowledgeable people in the office that made our move so much easier. MANY THANKS Jeanne Weinberg

Great service!!! Thank you Evelyn

Mr.Chris is really helpful. He go through the app with us and answeres our questions.

Chris did a fantastic job of helping me understand what options would work best for storing my car. Definitely recommend going to him for any help!!

First time at Public Storage - I couldn't have been more pleased with my service - much thanks to Evelyn at the Morton Grove Public Storage. She was so patient and was easy to work with. Fully recommend working with Evelyn from Public Storage.

Came in for storage manager Evelyn help me get a unit and I was able to learn a lot from her to download apps Thank you great service from Evelyn 1000%

Chris was very helpful with us and took the time to explain everything to us thoroughly and help us download the apps on our phones

Chris was very delightful and helpful help me find my unit right away show me about the app will recommend to anyone storing with public storage

I'm very happy of Evelyn's services. She did an excellent job. Keep it up.

I was having troubles creating my on line account. I went to the facility and Chris was able to solve all my issues. I would not have been able to do it without his help. He was awesome!

Chris is the best!

Very professional! They took their time and explained all of the storage facility information to my family. We received an excellent rate! 👍

I had a great experience. I came in last Saturday and got help from Jayda. She was very nice and helpful. I was able to find the right size storage for my stuff this summer.

Kris was a delight.

My man's Chris was on point! Very helpful and knowledgeable.

Jayda was extremely helpful and informative. She made the process of renting a unit very easy!

Chris was very thorough and attentive. Good job Chris.

Nice location and great customer service Chris was very helpful and friendly.

Chris & team are helpful and upbeat. Easy to access and do whatever you need with your storage.

Great experience and friendly people. Evelyn was super helpful.

Chris was very helpful in setting up my storage online.

Great experience. Chris and Evelyn were really helpful. Also has loading dock. I would def recommend.

Office staff very helpful. Evelyn and Jayda were great!

Chris provided great customer service!

Chris was very helpful and professional. Quality place for any storage needs.

Great experience at public storage!Evelyn took good care of me she’s awesome Helped me get set up with app!!!

Chris was so friendly and helpful. It was easy to move in and a reasonable monthly rent too. Highly recommend.

Evelyn was amazing. Great help and made the transition effortlessly.

The gentleman (Chris ) helped me out work payment options great service.

My service with Evelyn was awesome and I will definitely do business with her again

No better guy to work with than Chris - he knows his stuff and I'm confident that all my things will be safe in their unit

Chris,Evelyn, Jayden were the best, felt very comfortable and confident we completely satisfied. And we will continue to use your services with the..

Chris and Jayda were phenomenal and gave me wonderful service and a great experience. Thank you!!!

Chris and Jadya were super helpful. Chris was really thorough with helping my fiancé and I make sure our storage was secure, and Jadya was very efficient and speedy with helping us check out a trolley to move our stuff into our unit.

I appreciate Evelyn always nice and kind service !

Yes Chris was great very patient with me and got me what I need it for the day thank you Chris

Chris is very professional service and very kind patient wonderfully Thank you for all your help

Chris is professional and patient and help me work through everything very glad to have him here

Chris was amazingly helpful and quick to respond!

DO NOT RENT A STORAGE UNIT HERE MY UNIT WAS ROBBED 💔💔💔 everything I owned was in a unit here, I went to my unit to pick up some stuff. The lock was perfectly intact but my unit was trashed everything was stolen they left only pillows and some kids stuff it is heart breaking and unfair But I know god is going to repay their evil and the lord my god will replace all of my stuff that was taken from me I feel blindly violated

I was robbed blind here I just discovered yesterday that my storage was broken into. But the lock was perfectly intact 🤔 And the security camera is just passed my unit??? DONT STORE ANYTHING YOU CARE ABOUT HERE police told me they get calls very often for this

Great service, efficient and a very nice lady, Go see Evelyn and she will answer all your questions and give you the best service.

Good location, nice staff, always top service. Gentlemen and Lady I guess they are store managers, they are #1 Support on this location. They help me Shoveling the snow out of my Parking spot. Appreciate your help... 5*/5*

Chris has been fantastic, 10/10!

Working today with Chris was a very good experience he is extremely knowledgeable and his field and I want to thank public storage for having him work there he is a true professional at his job thank you very much

Chris, thanks you for your help. You are amazing.

I had a concern with my new rate as it went up $80 dollars. Chris showed me great customer service. I had gone in to the office where he told me that he would check into it and call me back. He called me back the same night and was able to get the rate reduced. Then, he had an issue with the computer not updating my new rate. He was able to check into it and then immediately called me back to confirm I was all set. Big shout out to Chris with his great customer service.

Great service to all tanks Evelyn, crist,jayda for the help with my account help me lower my payment tanks

The female who works there always give a nasty attitude for no reason. They need to upgrade their staff asap!! It's not fair we paying all this money and a simple question . Staff give you attitude if you don't like working there quit but don't make other people miserable.

I have been a customer for some time now and the manager Evelyn is always so nice and helpful. She was able to get me another space at a good price.Thanks for the help go see her for storage needs.

Really easy process, Chris was even nice enough to show us the storage unit the day before us moving into the space since we wanted to get a SUPER early start and didn't want to hold up the unloading with movers the day-off finalizing any last minute details with the front office! Want a really pleasant experience with a person who’s even smiling on a FREEZING day touring the units, ask for Chris - great customer service!

Cris was very helpful in showing me different units and very Accommodating

Chris and Nic did an awesome job this morning getting my bill processed and getting the app!

Great customer service reps, very helpful. I would recommend to anyone. Thanks Chris

Chris was the best!. Helped me check out the units and explained and made sure contract was correct. Best ever!

Nick and chris are really nice helped me out alot. Would definitely be doing business with them as long as Nick and Chris are there.

Chris was amazing !

Chris was very helpful. Showed me around and where my space was. He made the process smooth & easy. Ask for Chris with his great customer service

Great help from Chris and Jayda for our need with the storage room and excellent customer service. 👍

I booked 10/15 but we realized it is too small for us and I talked to Chris who transferred to another large unit and gave us same deal 1st month $1. In my experience he is very helpful person I really appreciated.

Very friendly and helpful. Smooth rental process and very thorough! Chris is fantastic!

nic and chris were totally helpful anything i asked about was delt with no problem, i have no problems renting here so far its been four months.

I was given a courtesy call that my lock was not properly secured. I went and thought was. Bit later received yet another call that it was not secured. I came back and Chris actually met me at my unit abd showed me how it was not properly locked. Thank you, Chris and Evelyn!

I came in Friday because my husband is looking for storage and Jayda helped me with prices and different options. Will be renting soon!

On a 5-star scale, Evelyn gets 6 stars! She is so conscientious and thorough! I am very happy with the storage space but it is a superstar like Evelyn that motivated me to write a review.

Great location and service, Chris did a great job

Chris and Evelyn have a done an exceptional job helping me. They have done a good job!! Keep up the good work!!

CHRIS was friendly, helpful and courteous.

Chris and Nico were excellent!!!! Made our experience great! They were very nice, great customer service.

Chris and Nico were great! Great customer service. Chris made our rental experience very easy. They are great to work with.

Thank you to Niko and Chris for the great service and have happy a new year A++++ service

Chris and Roger were great!

Chris was patient, efficient and on point. Exceptional customer service. Thanks for your help Chris!

Chris was very professional and helped us understand everything we needed for a great experience

Chris was awesome and very helpful with my move and vacate. Great job.

Chris and Nico were very helpfull!

Very kind and very easy to access! Chris was great

Chis good gob!!👍👍

I went to Public Storage in Morton Grove and had the great fortune of running into Evelyn! She reviewed my reservation and thought I could save some money by considering other options. Evelyn took the time to run ALL the math on three different scenarios and in the end, I ended up with a larger unit and saved HUNDREDS of $$$!!! Thank you so very much Evelyn! Any company would be extremely fortunate to have such a professional, caring, and diligent employee such as yourself. :)

Nic and Evelyn were great answering questions and explaining different options

Roger is the man

I was very pleased in how easy Roger and Chris made renting our storage unit at Public Storage. It was a pleasure working with them.

I appreciate Rodger and Chris for helping me

Evelyn was great helping me get my parking space also went above to download app on phone. Thanks Evelyn!

Great and friendly people.

Very Happy with Evelyn’s customer service. She found me great deal on my parking space!

Evelyn walked me through every detail with kind and gentle expertise.

gerard was very helpful over the phone in trying to help me pay and also told me about the app which makes it even easier for us to get inside. very professional person

Evelyn did a very good job whit setting up the storage rental and all app settings. Thank you.

Gerard helped us out immensely by recommending a tarp for our garage floor. Super nice service.

Evelyn was very helpful in getting me a unit. She even went above and beyond to get me signed up with the app and took time to show me how to use it! Thank you so much Evelyn. Go see her for your storage she will take care of you.

Gerard was very helpful in showing us how to use the app yesterday, really easy to use, and the office and site was very clean.

Nic & Evelyn great customer service.

Amazing experience. Evelyn was so great work with and really knows her stuff. Great employee!! Definitely recommend this place. Thanks!!!

Amazing service and location Evelyn was super helpful

Manager Evelyn was very helpful in getting me the size I need and helping with rented space online. property and space was very clean Thank you!

I appreciate Evelyn and Theresa excellent service..Thanks.

Malcolm was excellent help and very professional! I’ll come here again !

Thanks for the help Evelyn .You are awesome!

Evelyn was a really good worker! She was kind and very helpful. She is professional of this field and has a enthusiastic. Thank you for helping me Evelyn.

Malcolm was awesome! Super helpful

The app makes it easy to enter and exit the gate and other doors. The office staff is friendly and quick to help.

Came in for another space and Evelyn was a great help getting new space and helping set up app!

Malcom assisted me and was awesome! Very much appreciated

Evelyn very nice and helpful

Thanks Evelyn for helping me download app!

Been long time customer and needed gatecode Manager Evelyn helped me download app and show me how to use. Always very nice to me.

Came in to make a payment and Evelyn helped me download the app and set up autopay. Thanks!

Malcolm went above and beyond to assist me ro close my storage space and even cleaned up broken glass after I dropped a micowave in the building's doorway. Thank you.

Had a great experience here over the weekend Evelyn was great. She truly obsesses over customers would definitely recommend this location to anyone looking for storage. Thanks again

Malcolm was very helpful.

Chef was very helpful 🥺

I called and gas a few questions about a unit I was thinking if storing in, and Chef answered all my questions thoroughly, and even offered to show me around next week. Good customer service.

I have to say that Evelyn went above and beyond to help me secure a spot for my step van. I’m truly grateful and impressed with the customer service that was provided to me! In case corporate reads this...Evelyn deserves a raise!

Great people at this location. Malcolm helped clear up a mistake I made with a payment and kept in constant touch through the process. Everyone I’ve ever interacted with there has been courteous and helpful.

Evelyn you were great and you provided me with all the information. Great customer service and I would highly recommend this location. Thanks again.

Malcom was a great help to get me in my unit!

When I went in last week Malcolm was very helpful and knowledgeable about what supplies I needed to protect my items when I store my items.

Great service appreciated. Evelyn was a huge help in finding me the perfect size storage for my electrical contracting business.

Evelyn was really great! She was extremely helpful and very patient and took time to help me out even when it took almost 45 mins! She definitely went out of her way to help me out and was very nice!

Evelyn help me make payment Gracias

Evelyn is great! Very helpful and looking out for the renters. I appreciate all the services she provides as this location has improved significantly over the past few years. Thank you

Carol was very helpful finding a new space that was climate control, and saved me money. My previous property was nice but didn’t meet my specific needs. She was awesome!

Mallcolm was the main reason I chose this location. Great customer service!

New to storage and Evelyn was able to help me get a size and show me how to pack my stuff. Thanks Evelyn

Malcolm was very helpful!

Evelyn helped me A great price come see her for storage needs!

Evelyn helped me with the great price. She is an excellent employee.

Evelyn is wonderful! She went above and beyond to assist me with my storage unit - she took the time to call me to help me with the billing on my account which she did not have to do. If you need a storage unit, this location will take care of you. Thank you Evelyn !

Carol was super helpful with setting me up with my storage unit. She went above and beyond my expectations for a very smooth rental check-in experience. Thank you Carol!!

Evelyn was very pleasant and helpful. A true asset to your company

Extremely satisfied! "Evelyn" is super knowledgeable and helpful! She went above and beyond to help me find a spot for my new trailer and made sure I had the proper documents. Evelyn also had me check out other PS location to make sure I had best option. I did get the spot with her and now my trailer has a new home. I really appreciate Evelyn's help with my struggles. You made things easy because you are intelligent and go the extra mile. The world needs more Evelyns. Thank you again, Best regards, Philip Chavez

Evelyn was a great help in getting me the correct size unit. She was excellent !!!!

Malcolm was a tremendous help. My son was lost to Covid this last spring and Malcolm helped through the process to clean out his storage unit. Great customer service. Thanks again to Malcolm and his help

Good Experience

Malcolm was extremely helpful. He answered all my questions and made the process of renting storage very easy.

Not liking the fact that they've gradually increased monthly storage fees from $99 to $147 in the span of only 2+ years. Will definitely edit and reduce to a smaller less costly room.

Evelyn help me get a space thank you. Nice clean place

Great storage. Very clean. Smells nice.

First time i went there i was assisted by Malcolm who was very courteous, friendly and accommodating...he explained everything to me very clearly... that made my day pretty easy.The next day, I met Evelyn, who's equally nice young lady, very accommodating as well...they're wonderful people to work with. God bless you guys..stay safe & healthy.💕

Came into public storage had the pleasure to speak with Evelyn and was able to rent a parking spot will definitely recommend to come and visit here

6 months strong thanks Public Storage!

Evelyn was awesome!

Evelyn was very helpful, very nice and answered every little question I had. Thank you so much! Malcom is the other person in the office and is also extremely helpful. Facility is clean, swept, all the lights work. No problems here.

Steve was amazing and extremely helpful. Even when he couldn't provide what we needed, he found a place that could and gave us a call back to make sure we got the service we needed. Great job all around

Rude, unprofessional, foul mouth. The lady, supposedly the manager, has such a bad attitude. People like this shouldn't work in customer service.

Look elsewhere - plenty of other local choices who would be happy to have you as a client - unlike this place. Zero score. Rude staff and non-responsive customer service is the best they have to offer. Terrible.

This public storage is my favorite.. the service and the communication with the customers are great.. specially The Employee Evelin she has very good communication and leadership... thank you public storage for your service to our community.

I have been talk to manager on this location ! she been very nice and very patience to me . She help me pick the right space. Explain almost everything and detail..... Thanks you,,,,,, EVELYN ...you the best

Came in to make a payment and set up on autopay. Thanks Evelyn

I needed a space to park my car and Evelyn was so helpful in getting me what I needed.

Evelyn is excellent, friendly, explained everything well and thorough tour: She is very helpful in getting me a storage unit and making things convenient and easy for me:

Thanks Evelyn for all you help!

Easy going staff, a good storage and parking place. 👍👍

No complaints property is clean. Manager Evelyns always gives great customer service and was very helpful in getting me a great price!

Evelyn was fantastic she was helpful beyond belief and Malcolm was right up there with her and also the two of them really help me out as best they could I can't speak highly enough about them. Definitely a great experience

Had a great experience signing up for a new storage space. Evelyn want out of her was to help. Wonderfully person.

Malcolm was not only thorough and very clear about the unit and rules and terms, he was also super friendly and welcoming and helpful. Thank you so much!

Evelyn help great!!!!!!

I’ve never found better customer service than with Evelyn at this Public Storage. Highly recommend!

Evelyn is very friendly and helpful excellent service.

Evelyn was a great in helping me get a space at a good price. Highly recommend this location!

I lost all my stuff in this storage when they broke in into my storage, I regret that I trusted them ..and nobody helped me to find out what to do ...even there insurance never care about the situation, never covered anything, they just took my money, I will never recommend this place to anyone.

All my needs here are met with professional and accommodating service. the place is super clean, the carts you get to use are great. the temperature control in the building is great, ive used other indoor storage spaces that still get very cold in the winter, but not this one. I feel secure having my stuff stored here, especially since the staff are always so helpful and friendly. One time my car got stuck in the snow in a part of the lot that wasnt yet plowed since the snowstorm hit that very night (totally my fault), and one of the employees actually helped me push my car out of it so i could avoid calling a tow truck. These people go above and beyond in their service and I'm always grateful for it.

Great experience. Helpful staff and clean facilities. Will continue to use them 👍

Smooth and simple process. Evelyn and Tyler took the time to show us the units available that fit our needs. Will definitely be a customer for life.

Thank you Evelyn. She was very helpful in finding me the right space I needed.

Went by today to look at different sized units. Breona was very helpful, and answered all of our questions.

I’ve been a customer of Public storage for the past few years. One of the constant faces that I run into every time that I come, any troubles I may have, are all resolved by Evelyn. I was a customer at Metro Storage prior to Public storage. I just want the public to know that Evelyn is one of the top employees here at this location in Morton Grove. If I can ever be of any assistance or if you have any further questions or comments, please contact me. Sincerely, Tom Kougias

Great costumer services.. evelyn give us great support and savings with our unit needed ... thank you

Evelyn has been such a great help in helping make available the best Public Storage unit for my needs. As a long time customer of renting storage space around the country, I still sometimes need help or extra information on the current units or policy at PS. Evelyn has made sure I am not just a customer number but an individual with space requirements and preferences. Evelyn has a great customer service presence and professionalism that is lacking at other companies. I was considering either down sizing or moving out when she looked into her data base and found a GREAT fit for me and my stored items. She could not have made it easier for me. And that I am thankful for. I would highly recommend the Public Storage facility in Morton Grove that Evelyn is manager of. With a friendly, caring, facility manager like Evelyn, who knows the space, contracts, and how to run a customer friendly business how could you go wrong? Thanks for your great customer service Evelyn.

Evelyn was amazing in helping me find the right storage size for my trailer/boat. She even called me back when something more conveniently located became available. I definitely recommend Evelyn at the Public Storage in Morton Grove!! She went above and beyond to make sure I was happy and taken care of! Thank you Evelyn!!!!

Nice clean facility. Staff very helpful and informative.

Great location very clean units Best customer service Thanks to Joffrey

Thank you for Angelo His very helpful .Im glad he take my case

I was having issues accessing the website and my account. Then I started getting no payment emails I had to come in to the office and Evelyn was very patient and walked me through setting up an account and making the payment. I thought this was already done and even auto pay didn't work but she fixed everything. Evelyn is fantastic.

very nice facility!

I came in yesterday looking for some stuff to help me store some items to move them into a storage unit later this month. Malcolm was very helpful and helped choose the right unit for the amount of stuff I needed to store and gave me good information about their units

Evelyn is so kind and helpful! Come see her for your storage needs!

No complaints whatsoever. I rented a space from them for 20 months, so I would have a place to store some spare auto parts. One time, I left my unit unlocked, and they called me to report the unlocked unit within 30 minutes! The place was always clean, the service was always good, and when I finally vacated today, Malcolm and Ange were great. I would definitely store with them again.

Great customer service from Evelyn!

Evelyn and Malcolm great help! Very professional.

Came in for storage Evelyn Helped me and was very nice. Come see her for storage!

I’m came to the storage and Evelyn is a really nice person to show me and explain everything I need

Not a fan of this location. I called, got the info I needed to park my van from customer service. Went there & got different info and price on parking. Then I'm told I can't park it out side because it doesn't run. I have to put it in a garage. Then I can't use my lock. I have to buy there's, not an expensive lock but I had my own I wanted to use. There are cars, trailers & motorhomes parked out side that aren't moved all winter. So why did I have to use a garage for almost double the money. ?Also, they were charging me an extra $ 8.75 for insurance that I told them from the beginning I had insurance & showed them. I'm in Lake in the Hills & they're in Morton Grove. I had to drive to Carpenters Vill Public Storage to pay my rent because there's a big fee if you pay by phone. The sales person there told me they don't have that extra charge by them & couldn't figure out why I had the extra charge. And to top it off, yes, I misplaced the keys to the lock. That was my fault. When I told them over there I was leaving but had to come back & cut lock off with a grinder after I tried all the keys I had on the 28th, I would be out on the1st. I cut the lock very carefully not to damage their property. Nobody said I was going to be charged a months rent for one day ! That's insane & not fair at all. Then they call me 3 days later & tell me I owe for the whole month & if I don't pay they're going to put me in for collections ! They were rude & uncooperative. If you use this place, be prepareded, keep all paperwork & get whatever they tell you in writting & have them sign it ! I was a public storage user in Chicago, on Addison Ave.east of Elston Ave.for nearly 6 years & never had the slightest trouble. They were the best. But in a pinch I went with Morton Grove location. Never, ever going there or recommend them again. The money I spent there I could've had it towed home & money to fix it. Hind sight's always 20/20 !

Amazing place stored my summer car here got the garage, it was nice and big. The hours are flexible to come and do your thing with the storage. People are very friendly. Manager Evelyn helped me at the beginning and Aubrea helped at the end to close the storage. Highly recommend this place will be coming back next year