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Public Storage Self-Storage Units at 6460 N Lincoln Ave, Lincolnwood, IL
Address
6460 N Lincoln Ave
Lincolnwood,
IL
60712
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Rent and pay for your space online – today.
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Move in during gate access hours.
Move-In & Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Move-In & Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
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4'x5'Online only price$ 23/moSmall 4'x5'- elevator access
- climate controlled
- inside unit, swing door
- near door or elevator
$ 23 /mo $ 28Best Price Label+ one-time $29 admin fee1 unit left! -
5'x5'Online only price$ 23/moSmall 5'x5'- elevator access
- climate controlled
- inside unit, swing door
- near door or elevator
$ 23 /mo $ 28Best Price Label+ one-time $29 admin fee2 units left! -
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Advanced Security Features
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5'x5'Online only price$ 24/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, swing door
$ 24 /mo $ 29Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 32/mo
Small 5'x5'- ground floor
- climate controlled
- inside unit, swing door
$ 32 /mo $ 39Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 33/moSmall 5'x5'- ground floor
- climate controlled
- inside unit, swing door
- near door or elevator
$ 33 /mo $ 41Best Price Label+ one-time $29 admin feeHurry! -
5'x10'Online only price$ 49/moSmall 5'x10'- elevator access
- climate controlled
- inside unit, swing door
$ 49 /mo $ 55Best Price Label+ one-time $29 admin feeHurry! -
5'x10'Online only price$ 59/moSmall 5'x10'- ground floor
- climate controlled
- inside unit, swing door
$ 59 /mo $ 66Best Price Label+ one-time $29 admin fee1 unit left! -
5'x9'Online only price$ 59/moSmall 5'x9'- ground floor
- climate controlled
- inside unit, swing door
$ 59 /mo $ 66Best Price Label+ one-time $29 admin fee1 unit left! -
7'x10'Online only price$ 69/moMedium 7'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 69 /mo $ 87Best Price Label+ one-time $29 admin fee1 unit left! -
7'x10'Online only price$ 79/moMedium 7'x10'- elevator access
- climate controlled
- inside unit, swing door
$ 79 /mo $ 100Best Price Label+ one-time $29 admin fee1 unit left! -
9'x10'Online only price$ 81/moMedium 9'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 81 /mo $ 105Best Price Label+ one-time $29 admin feeHurry! -
10'x10'Online only price$ 107/moMedium 10'x10'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 107 /mo $ 138Best Price Label+ one-time $29 admin fee1 unit left! -
10'x10'Online only price$ 107/mo
Medium 10'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 107 /mo $ 138Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 108/moMedium 10'x10'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 108 /mo $ 139Best Price Label+ one-time $29 admin fee1 unit left! -
10'x15'Online only price$ 160/moLarge 10'x15'- elevator access
- climate controlled
- inside unit, swing door
$ 160 /mo $ 193Best Price Label+ one-time $29 admin fee1 unit left! -
10'x20'Online only price$ 231/moLarge 10'x20'- elevator access
- climate controlled
- inside unit, rollup door
$ 231 /mo $ 251Best Price Label+ one-time $29 admin feeHurry! -
16'x15'Online only price$ 271/moLarge 16'x15'- elevator access
- climate controlled
- inside unit, rollup door
$ 271 /mo $ 294Best Price Label+ one-time $29 admin fee1 unit left! -
10'x30'Online only price$ 366/moLarge 10'x30'- elevator access
- climate controlled
- inside unit, rollup door
$ 366 /mo $ 397Best Price Label+ one-time $29 admin fee1 unit left! -
10'x20'Online only price$ 367/moLarge 10'x20'- ground floor
- climate controlled
- inside unit, rollup door
$ 367 /mo $ 398Best Price Label+ one-time $29 admin fee2 units left! -
10'x30'Online only price$ 404/moLarge 10'x30'- ground floor
- climate controlled
- outside unit, bay door
- locker
- drive up access
$ 404 /mo $ 439Best Price Label+ one-time $29 admin fee1 unit left! -
10'x20'Online only price$ 429/moLarge 10'x20'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 429 /mo $ 466Best Price Label+ one-time $29 admin fee1 unit left!
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Self-Storage Near Lincolnwood
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If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
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Lincolnwood Storage Units On U.S. Route 41
Lincolnwood Public Storage is a convenient self storage location, sitting directly on Route 41 roughly two miles east of I-94.
With easy access from Edens Expressway, Cicero Avenue and Devons Avenue, it's a quick storage stop for customers throughout the Lincolnwood area, including Pulaski Park, Edgebrook and Sauganash.
Roughly 10 miles outside of downtown Chicago, it's also an ideal storage location for commuters heading in and out of the city to use a 5x5 storage unit to keep important personal or business items close at hand.
Bryn Mawr Country Club members can keep golf clubs cozy and out of the way with the help of a 5x10 storage unit at this facility, just minutes from the course.
Families living near Niles West High School in Skokie can use a 10x30 storage unit at this facility to pack up an entire five-bedroom house before a big move or remodel.
A large selection of indoor, climate controlled storage units await customers at this facility. There are also a number of outdoor storage units with drive-up access, as well. Assorted moving supplies are available to purchase inside the rental office, including moving boxes, mattress bags, bubble wrap, packing tape and more.
This facility also offers vehicle storage spaces for cars, trucks and SUVs.
A diverse community with great schools, a great parks system, tight-knit families and thriving businesses, life in Lincolnwood has it all. But if space ever gets tight, call on this Public Storage to provide cheap storage units and outstanding customer service throughout the year.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 451)
I came in to inquire about a storage unit and Pat was a huge help! She answered all my questions and really made things simple for me. She was super patient and helpful. Thanks Pat!
Jim was great good customer service. Thanks Jim. The lady the other day I think Friday was so ignorant but everyone has bad days but leave your problems or whatever made you so mean to your customer. Thanks so much Jim. I was actually not wanting to come to my storage unit because I didn't know if she was here. But Jim made me and my husband understand and enjoy our time today. Thanks again. Michelle and macedonio Chavez
I’m having a great experience working with the Public Storage team in Lincolnwood. Tracy and Jim set me up with the right storage unit to meet my moving needs and budget. I looked at other storage companies, but couldn’t find anything else that could beat their price point. My storage unit is very clean and easy to access. Ask if they have any promotions that can lock you in at an even lower rate. I highly recommended this storage facility and team!
My experience with Jim was great. Very accommodating and so personable. All my questions were answered. I highly recommend the place.
Tracy is awesome!!!
Great storage, Jimmy was great and nice!
I had a great experience at Public Storage at 6460 N Lincoln Ave Lincolnwood today. Thanks to Jim the Site Manager, Jim was very friendly, professional, and incredibly helpful. He answered all my questions with patience, and made the whole process smooth. I highly recommend this location because of excellent service. Thanks Jim👍👍👍👍👍
This location is great, always great service! Pat at the front desk was great at helping me downsize my unit for a great rate.
I recently had the pleasure of working with Jim, he went above and beyond to help me find the perfect storage solution for my needs. Jim was incredibly knowledgeable, patient, and genuinely cared about ensuring I was comfortable and understood everything.
He made the entire process smooth and stress-free. If you're looking for storage and want exceptional customer service, I highly recommend asking for Jim. He's a true asset to Public Storage!
👍Jim is an absolute gem! His exceptional customer service skills and extreme patience made my visit a pleasure. He took the time to answer all my questions and ensured I felt confident before making any decisions. 😁
I highly recommend Jim to anyone in need at this location!🙏
Jim was super helpful! After multiple calls and no hope of getting a locker went into the office and he made this work for us. Jim is awesome!
Jim El fue muy amable gracias por todo y por su ayuda
Rhonda was so helpful getting me set up in my storage space. She walked me through the set up on my phone and the app. I really appreciate the time she took, as i had limited time that day. Thank you Rhonda from Natchez!
Rhonda and Alfonso help me out with my situation. They are amazing great customer service
Rhonda was great I rented a unit she walk me to my space help me set up the app great customer service 10 🌟
Tracy help me get my rent lower best customer service Thank you
Tracy was a great help in assisting me with my storage unit today. She gave me a timely response and was extremely kind.
Rhonda was a great help today she helped me update my auto pay and she downloaded the Public Storage app for me. Thank you for all your help today. Best customer service.
I got locked out and things looked bleak. Pat solved my problems and now I’m a happy camper.
Rhonda was fantasticsomebodyneeds to give her a raise best customerservice
Rhonda was very thorough today and extremely cordial. Terrific service!
Rhonda fue de gran ayuda. Ella me ayudo a tener un mejor precio, la mejor en servicio al cliente!!!
Rhonda was incredible . She called and helped me and walked me through everything . I’m so thankful for her excellent customer service and knowledge .
Rhonda is the best person when it comes to her great customer service she helped me get my rent lower 🙏🏿
In an age when customer service is lacking, I was really pleased and impressed to have Rhonda's help with getting my unit. A lot of this is confusing and she was able to help me with every aspect. I will definitely recommend this location to my friends and family
Rhonda was amazing! She assisted me in finding the perfect unit to suit my needs. I highly recommend this Public Storage!
Rhonda was a great help today she help me get my rent lower great customerservice
Elevator and door always broken and nobody in the office to help ever
Jim was great he help me hey my rent lowe
Love the service Jim gave us he is awesome..thank u Jim for u help
Rhonda was fantastic as a longtime customer I really appreciate her help she's always friendly and knowledgeable and helps us out
Rhonda was a big help today! Help me get my rent lower! Such a great experience with customer service!
Jim and Rhonda are the best they where a Great help today.
Rhonda was very helpful taking me up to my unit and show me where the elevator was at thank you so much
I rent a unit and staff never called. I made an appointment through the call center. Both times I visited the location the staff vehicle was onsite and I waited around for about 30 minutes and left voicemail. Staff never showed up or called back.
I USED TO WORK HERE AND I AM SHOCKED AT HOW THE COMPANY IS STILL OPERATING.
CHECK OUT EXTRA SPACE STORAGE
Steve has been great and the facility is clean and well controlled. Thank you!
I can't say enough positive things about Jim. He addressed my concerns regarding finding the unit that met my needs and within my budget. He explained the whole process clearly that made it easy for me to understand. He reassures me of my safely inside the facility. And always a welcoming smile! Thank you Jim!
Jim at Lincolnwood location is a people’s person. Extremely helpful and kind person. Helped me and my wife out with storage unit. Thank you Jim at Lincolnwood location.
predatory
Laura was really patient and showed me multiple spaces and sizes very professional made this process very easy thank you so much .
Tracy was very helpful with taking my payment i asjed about rent and she was abke to lower it thanks so much
Rating it 5 stars because of Le-Anne and her upmost customer service ! As well as how easy it is to access the facility and my things. Will definitely recommend this location.
My first experience with Public Storage, 5 stars because of Lea-Ann. She welcomed me in a professional customer service manner with clear information on how to get to where I needed to go. Very helpful as well to how I am able to access the building to load in the closest way possible to my storage unit. 🙌
Nice facility, friendly & helpful staff. However, when I say the price point is outrageous, it's not an exaggeration.
This is the best storage facility. The staff is friendly, knowledgeable, and helpful.
Jim was Extremely professional and very helpful. Great customer service!! Public Storage has made this year and transition super smooth. This location is the best!
Jim was very helpful, thank you!
Jim was amazing. So pleasant and very accommodating. I forgot my storage key so he scheduled for my lock to be cut. He’s very easy to talk to.
Jim ,fue la persona que me atendió y fue muy amable y honesto ,excelente servicio y muy buena comunicación ,los recomiendo
Jim was tremendous! He was very friendly and helpful. He explained everything and patiently answered all my many questions! Great storage space too. Highly recommended.
Steve is great in details.we gt everything we need. His patience and loving.
The costumer service here is great Jim made me feel welcomed .. this is a great place to store your things
Jim was AMAZING! Very awesome to work with and answered all my questions!
Jim was great! He made renting a storage unit extremely easy and fast! He explained everything thoroughly to my understanding. Definitely recommend this storage facility 🙂
Jim was amazing in helping me with our move. He went above and beyond in helping. Such a great experience!
The whole place was very clean. Service was amazing as well. Would recommend to others looking for storage. Thank you Jim
Jim was great!!! He provided A+ service and answered all of my questions. 10/10 would recommend.
Tyler consistently provides excellent customer service to my mom at her Public Storage Unit. She always praises his kindness and accommodation. Tyler, if you come across this message, my sisters and I want to express our heartfelt THANK YOU for your outstanding service and the care you extend to our mother. Your efforts are truly appreciated.
Wishing you a joyful and healthy holiday season!
Tracy was so helpful and knowledgeable. She answered all my questions. She took the time to show me a couple of units. Clean building, friendly staff.
I had a great experience at this location. Tracy was very helpful and knowledgeable and also very welcoming. Highly recommend the place!
Ronda was amazing! Thanks a lot for making it easy for me to reserve and book a unit.
Steve helped me with contract and showing the space. Very thorough and most professional. A pleasure to do business here.
Great service, clean and safe. Trusted with my storage. Jim was great and helpful as always!
Very pleased with the customer service and cleanliness of this location . Came to help my buddy move boxes , and was impressed . Thinking of renting an unit here .
Jim is the most patient guy!
I’ve had a lot of questions over the past year or so and have almost always talked to Jim and have logged plenty of time over the phone and in person and he’s gone through so many options with me as my needs change.
Very much appreciate you Jim
Rhonda was wonderful today she call me to let me know that I forgot to put my lock back on my unit she secured my unit for me thank you for everything your the best
Best experience! Jimmy was polite, informative, helpful and got me in and out. Not common practice these days and it didn’t go unnoticed.
Very nice location and very clean.The guy who help us with our unit was amazing. JIM NICE GUY.
Jim was awesome!!! Very friendly and helpful. 10/10 would recommend!!
Extremely kind and polite. Jim made the process so easy for me. He explained everything in detail with the utmost patience.
First time coming and had the best experience Jim was great very helpful and such a great attitude
I had a great experience with Jim renting my first storage unit with Public Storage! Highly recommend the place!
Jim
was very helpful and answered all our questions. Welcoming, humble, great eye contact. I appreciate his time and effort on helping me out. Unlike other places I’ve experienced all rudeness. We need more people like Mr. Jim :)
I give him an A++
Alfonso is an incredible manager and was so helpful in assisting us in finding our lost locker and key! We literally would have been lost without him on Tuesday. Ceci
Jim is a really good person he so amazing and very helpful.
Great and easy check-in, Jim explained everything clearly and everything went very smooth! Great staff!
Jim was very welcoming and informative. He made us feel like we were talking to a family member. He is extremely personable! My husband and I appreciate his excellent customer service.
Alfonso and Jim were very welcoming and helpful. Worked with us to get us the right spot and the right price. Very happy with their customer service
Went to pay my bill at one location, but was redirected to this location, my Buddy was there Alfonso and also the new Manager Jim, both were awsome, great customer service Alfie was a surprise to see Jim was on point .. excellent experience
Great location very easy to get a unit Alfonso was very helpful getting me a unit. I have been here for years always treat me very good
Do your homework. Initially prices are reasonable. Then increases every six months. Lots of other storage places in area much more reasonable. I found one and am very happy.
I have been to this facility a dozen times now. When I first came in they were still in the process of opening. I had very little time to find a storage Jim has been beyond helpful!! Today he was walking around cleaning the facility.
Alfonso is great guy ! Thanks you alfonso .
Thank you to Tracy for helping me today she taught me about the app how to download and use to making everything so much easier to payment and all
After 6 months they raised my rent by over 35%. The elevator is not working. Only few Carts are available. They didn't bother to tell me this when I rented the unit, I tried asking at the office why they increased my rent thye dont want to clarify and just said we will inform 30 days before and can increase the rent in any month as they have month to month lease. There are no maps or arrows or anything showing which numbers are where. You just have to wander around and try to find it.
Sarita, helps us and explained everything and show us the storage. And explained the details about the rent. She is great personality and very helpful for us.
every 6 months they increase my rent by $100. I started with $200 per month, now I have to pay $400 per month, I am taking my business elsewhere. they're a joke.
Great service! Nicole is awesome!
Nicole was very helpful with helping us with the storage unit and some issues we had.She’s super funny too!
Nice options. Clean
I'd like to say that Nicole is wonderful and extremely nice very attentive and helpful. Although I do service for the site but the respect and appreciation from her is on point and respected. The customer service she provided is what all companies need. Thank You Nicole
Brandi was da bomb dot com! I called more than once, back to back with multiple questions. She answered each question, invited me to come in to check the lockers out, and helped me find the best price and size for my needs. She went above and beyond by calling me after my visit to make sure I was able to finish my online booking and to make sure I was able to download the app for added convenience (I was having a little difficulty with the online booking). Thanks Brandi!
Brandi was amazing great place and very friendly
My experience with Nichole was easy and positive. She was very professional.
Walked in with a problem today and Nicole not only helped the problem and told me what I needed to do, but also helped me as a human being by being a kind soul. Walked in with a problem and felt like I left making a friend! Thank you! Nicole, Maria and I thank you! Need more people in the world like you!
SArita, she did really good and helps me and show me the app and storage thank you so much for her help
I came to this location and Nicole explained to me so well and what size I should get. Also, showed me download the app, it is very helpful to open my gate. Thanks.
This place is way too big to not have more than 3 carts. There are no directions inside and it is very easy to wander almost aimlessly looking for your unit.
Nicole was very kind and helped me find the best size unit for my needs. Awesome experience here!
Sarita , great service and great personality!
Had a great experience with Nicole today. First time renting a storage unit and she walked me through everything and answered all my questions. I would highly recommend this location. 💯
Great customer service. Nicole helped me with every question I had and more. Showed me my unit, helped me install the app, and made my first day a breeze. Did I say “Great”, I meant “Excellent “ service
Sarita is very nice and very good to the costumer and very accommodating!!!!
Nicole is very nice! Thankful for her.
Nicole is very helpful and nice.
Sarita is the best employee at any self storage place ever. She is so friendly and helpful it made our moving experience a joy. Whatever they are paying her, it’s not enough.
Sarita, very nice and very helpful
Nicole , Myesha, Sarita we’re Very helpful and friendly
We have had storage items here and it’s been easy to access. My recent visit, Nicole was amazing and patient with my questions and friendly to work with. While she had other customers coming in, she was able to multitask and helped all of us with no one left dissatisfied. I recommend anyone to talk to Nicole at this storage location
Sarita is the BEST!!!! She helped me find a cart and checked on me multiple times. Above and beyond!!!
Sarita was very helpful in showing me around and giving me tips to maximize the storage space
Sarita
Nicole was awesome and she helped me through out the whole process..👍👍
I was amazed by coustomer service. I went 5 min before closing and had few issues but Nicole was able to assist me, even went the extra mile to make sure I was satisfied. Keep up the good work guys.
Shonda was a big help with getting my rental started made it fast and easy.
Nicole was very nice and helpful.
Nicole was very helpful had me in and out very fast I was even able to view my unite before hand and still managed to get out at a timely
Worst people on planet earth. Only out for your money, horrible customer service, incapable of solving any issues. District manager Dario and store front support from Nicole was disappointing. Zero stars if I could honestly.
Sarita is the most friendly and kind helping costumers she is the best
Sarita has been very helpful and friendly .
Nicole was so helpful to me today she is my favorite storage person ..thank you public storage family...
Nicole Is nice she helped us very much
Nicole was so helpful and friendly.
Sarita, was very accommodating. She helped us with our lock situation and gave us good options. Glad she was there to help and gave us her smile.
Sarita, very helpful, made it easier to find what we needed.
Nicole has fantastic customer service and can multi task the Environment is clean and neat positive attitude takes care of the customers. would definitely recommend her
Had a unit here for many, many years. Always clean and easy to access. And staff is so kind! Really easy to communicate with and followed up to make sure I had everything I need.
Great customer service I received. Had an issue with my account and Abiel was able to assist me, even went the extra mile to make sure I was satisfied. Thanks again for your help bud.
Fast and efficient service. Nicole was very helpful.
Nicole is extremely helpful helping me every thing need for the storage. She is very patience with me.
I came there to look at a space and Jayda helped me with the right size
Nic is very helpful and professional.
Nicole is wonderful. Extremely kind, and goes out of her way to be helpful. Every interaction leaves me with a smile and warms my heart.
Many thanks to Lea-Ann for helping us.
I called for information on a unit and Tyler helped me solved all my questions and was very knowledgeable.
Great facilities, everything is always run smoothly and is clean. Tyler was very helpful with my questions on numerous occasions
Tyler provides excellent customer service and ensures a smooth experience.
The manager Tyler is great- helpful, kind, and knowledgeable. Just moving in today but space is clean and convenient and price is reasonable.
My experience at Public Storage in Lincoln Wood is great.
The manager, Chris was very helpful and knowledgeable and set me up very quickly too.
To my surprise, I was greeted 5 minutes to closing, with a smile by Nicole and she was so helpful & such great customer service. Tyler works there as well and has excellent customer service. Great staff at this location!
We recently closed out our storage unit at this location, but it was only because we were looking for a unit that was closer to us, and we were also merging together a couple of different units. This has been a great storage place, especially since Tyler took over the management of it. He's always helpful, the place has seen some improved security while he's been there, and anything that needs fixing gets taken care of quickly.
Tyler and Christopher have been wonderful each time I've spoken with either of them. They are an absolute asset to your company. They have been very helpful and considerate always. Good job guys!!!
Tyler was wonderful! Made such a stressful time so much easier. Thank you Tyler!!
Lots of space and reasonably priced units. I almost had to move some heavy furniture by myself, but Tyler came out from the office was a huge help!
Nicole was very friendly and helpful today she made my day.
If you are looking for a safe, clean space with THE BEST staff to storage your stuff, this is your place and Tyler is your guy! I've been renting a unit here for 3+ years and Tyler has been a HUGE help since day 1. If you ever plan to visit the storage, ask for Tyler.
Tyler is the very kind and helpful and has great communication skills!
5 stars to Tyler in helping us both set up the space and when we returned to move furniture into the space. It was a great experience. The facility is convenient, clean, easy to use, and with excellent customer service.
I recently came in for a storage transfer and the process couldn’t have gone any smoother. Tyler was such a great help, very nice guy, and is very knowledgeable. He was able to show us the available 10 by 10 room and we loved it. Once we got all the paper work situated we got to work. Awesome staff and awesome place.
Overall good service. Tyler at the front desk helped a lot with transferring some spaces made it super easy. The elevator was down for a bit, but it has been working well for the past couple of months so far
The location that Nicole works for is a brilliant lady and very helpful and kind nature. Hope see her again and have my stuff storage in this location great place and friendly people!
Tyler was very helpful, polite and friendly! This place is perfect for what I needed, short and long term.
I've been procrastinating moving to a different unit within the building and dreaded going there today but Nicole provided excellent customer service, answered all my questions and was so friendly. I left there in such a great mood due to her professionalism and bubbly personality. Thanks Nicole for turning my day into a positive one.
Like most folks giving a review here, I would like to echo on the sentiments. A quick shout out to the property manger-Tyler. Very professional , courteous, accommodating with exceptional customer service. 5/5!
I would highly recommend this location to all my family and friends.
Cheers!
There was confusion about my move out. I had never moved in, but had been paying a monthly rent. No issue there. I had canceled the unit on 1/9/22. I received an email on 2/3/22 saying I should pay now to avoid a late fee, even though I had already submitted my move out request and had never been to the unit.
I called customer care to explain this and was met with a very rude and argumentative woman, who told me that I had to have put a lock on the unit, and that was why I had received that email. I stressed to her that I had never been to the unit, ever… and she implied I was lying. She continued to tell me that I must be forgetting that I put a lock on it. Again, never even purchased a lock or been to the unit.
She eventually transferred me to the building where my unit was. I spoke with Tyler, who was a 180° difference from her. He was friendly and helpful, and validated the story I had told customer service. He escalated my billing dispute and handled the matter in less than 24 hours, and I was not charged a late fee. Thank you, Tyler!
I appreciate your honesty, hospitality skill and professional customer relation. You are so patient with customer just to make sure they feel safe and happy. That's exact same treat I received from you, I know you all will be wondering who I'm refering this to, Well is no one but the humble and generous TYLER himself. Keep the good work going Tyler, I really recommend you to anyone. #Tyler is approved for you all.
Tyler is super nice. He provides exceptional customer service every time you stop by the facility. I would recommend this location to anyone who is looking for public storage.
I had my belongings stored here for over five years. Tyler, the property manager, was accommodating with all my needs. I highly recommend this place for your storage needs!
Nic what a wonderful employ you have! He is so professional he answered all my questions and is very courteous and polite what a pleasure doing business with him I wish all your locations had an employee like him! He is an asset to your