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Address

1950 Kelley Court
Libertyville, IL 60048

Phone

224-358-3455

224-358-3455

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Boat Storage
  • Car Storage
  • RV Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Phone

224-358-3455

224-358-3455

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Boat Storage
  • Car Storage
  • RV Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    5'x5'
    Online only price
    $ 22/mo
    Online only price
    Half Price Sale
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 22/mo $44
    Online only price
    Half Price Sale

    No Obligation

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    5'x5'
    Online only price
    $ 23/mo
    Online only price
    Half Price Sale
    Small 5'x5'
    • Inside unit
    • 1st Floor
    $ 23/mo $46
    Online only price
    Half Price Sale

    No Obligation

  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
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    5'x5'
    Online only price
    $ 26/mo
    Online only price
    Half Price Sale
    Small 5'x5'
    • Outside unit
    • Drive-up access
    $ 26/mo $52
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 27/mo
    Online only price
    Half Price Sale
    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 27/mo $54
    Online only price
    Half Price Sale

    No Obligation

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    10'x10'
    Online only price
    $ 51/mo
    Online only price
    Half Price Sale
    Medium 10'x10'
    • Inside unit
    • 1st Floor
    $ 51/mo $102
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 52/mo
    Online only price
    Half Price Sale
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 52/mo $104
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    7.5'x10'
    Online only price
    $ 56/mo
    Online only price
    Medium 7.5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 56/mo $75
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 91/mo
    Online only price
    Half Price Sale
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 91/mo $182
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x40'
    Online only price
    $ 95/mo
    Online only price
    $1 first month rent
    Parking 10'x40'
    • Uncovered parking
    $ 95/mo $126
    Online only price
    $1 first month rent

    No Obligation

    Vehicle Parking Only But we've got storage unit for everything else!
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    10'x15'
    Online only price
    $ 100/mo
    Online only price
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 100/mo $133
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 104/mo
    Online only price
    2nd Month Free
    Large 10'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 104/mo $138
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 105/mo
    Online only price
    2nd Month Free
    Large 10'x15'
    • Inside unit
    • 1st Floor
    $ 105/mo $140
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 122/mo
    Online only price
    2nd Month Free
    Large 10'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 122/mo $162
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 127/mo
    Online only price
    Half Price Sale
    Large 10'x20'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 127/mo $254
    Online only price
    Half Price Sale

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Libertyville Storage Units Near U.S. Highway 45

Libertyville Public Storage has a variety of self storage units to take on any size load, sitting about a mile-and-a-half southeast from where Buckley Road crosses Highway 45.
This facility gives customers the choice of indoor storage units, outdoor storage units and climate controlled storage units, which offer ample options of cheap storage units.
There are also options for vehicle storage, boat storage and RV storage, including enclosed, covered parking spaces too.
A 5x10 storage unit is perfect for keeping outdoor, recreational items out of the garage, whether it's hiking daypacks and hiking shoes for trips to Liberty Prairie Nature Preserve or sleds and snow boots for winter fun at nearby Adler Memorial Park.
Multiple sets of golf clubs can easily stow away in a 10x10 storage unit for easy access to and from Village Green Golf Course, and local businesses off of Ivanhoe Road can use a 10x20 storage unit to keep extra office furniture, office supplies or equipment within a few minutes of the workplace.
Families near Libertyville High School can easily clear out a crowded garage, basement, spare bedroom or home office with the help of a large 10x30 storage unit, which is big enough to hold bed frames, mattresses, desks, sofas, entertainment centers and so much more.
Often included on lists of the best places to live in America, Libertyville continues to flourish thanks to hard-working residents and dynamic businesses that call this city home. Public Storage takes great pride in serving the Libertyville community and surrounding areas.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 323)

February 24, 2024
Google Public Storage Kelly Calderon
Chris was extremely helpful and professional. He answered all of our questions with ease and knowledge!
February 22, 2024
Google Public Storage K J
Kayla was great! Always super attentive and makes things easy. Highly recommend!
November 25, 2023
Google Public Storage Derek Massing
3 carts for this whole place. If you show up and it's even remotely busy, be ready to wait and have to hunt down carts. It will be the reason I cancel next month for sure
November 1, 2023
Google Public Storage Jesse Schultz
Kayla was a huge help 10/10 service. Quick and easy rental setup
October 30, 2023
Google Public Storage Agnieszka Czyzowicz
Kayla was really nice and super helpful. Storage facility is clean. I do like it’s location.
October 27, 2023
Google Public Storage Lizzy
October 26, 2023
Google Public Storage Brian Hackett
Used this location on many occasions. Always helpful employees, cheap first month. But best of all is the large overhead doors so you can comfortably unload even in rain or snow
October 23, 2023
Google Public Storage Joseph Lawton
Kayla and Chris are the best! By far the best service at Public storage! Appreciate it.
October 13, 2023
Google Public Storage Sarah Gotlund
Front desk staff is lovely. Chris was very helpful getting me set up with a new unit and showing me around the facility.
October 5, 2023
Google Public Storage Russell Elleven
Very helpful every time I went in. Kayla always helped with a smile on her face. ✌🏼
September 23, 2023
Google Public Storage Dan Yrigoyen
Storage facility is clean. Prices are good. Climate controlled option is nice. Chris was super informative and extremely helpful. Overall, great experience!
August 22, 2023
Google Public Storage ALEXANDRA PONCE DE LEON
The facility in Libertyville was clean and the staff was friendly and helpful. It was also priced well compared to other storage units. I would highly recommend.
August 1, 2023
Google Public Storage SarahBeth Rehberger
July 19, 2023
Google Public Storage Gary B
July 6, 2023
Google Public Storage Myra Sanchez
Thanks for helping me though all of this
June 19, 2023
Google Public Storage Humberto Gonzalez
June 17, 2023
Google Public Storage Kim Amideo
June 8, 2023
Google Public Storage ANGEL R.
May 27, 2023
Google Public Storage David Davydov
This place is amazing, Kayla is truly incredible with how she runs her facility. It is my first time renting a storage unit here and Kayla has gone above and beyond in helping me through so much. When I had a technical mix up during the online sign up, she helped me resolve the situation with no problems. Thank you Kayla for all of your incredible help and service
December 11, 2022
Google Public Storage Jackie Rodriguez
Kayla was such a great help, she turned an angry customer that didn't wanna do business with them into a happy customer.
December 1, 2022
Google Public Storage Martin Jefferies
Came to do a QRoadside service call and help someone with their U-Haul that wouldn’t start. It’s a nice clean place with a gate and easy access in and out
November 19, 2022
Google Public Storage Gerardo Villanueva
Kayla made my First time renting a unit smooth & easy very professional 👍
October 16, 2022
Google Public Storage Aaron Orman
THANK YOU Kayla! Where do I begin, this building is magnificent! Clean and updated, and on top of it all the staff are extremely polite and helpful. Especially Kayla! Shes Great, I completed my e-rental online and I realized I had made a mistake But just after mentioning my mistake to Kayla when I came in on my move in day She was able to help me transfer over to the correct size unit I needed, on the spot! This saved my day!! and allowed my movers to start unpacking right away, Kayla, I can’t thank you enough. Your the best!
October 15, 2022
Google Public Storage ssomeworriess
Kayla helped me with the process of getting my unit. Kayla was extremely kind and explained everything very thoroughly. Wonderful experience.
October 11, 2022
Google Public Storage Sos G
Great customer service! Kayla was very helpful and understanding!
September 27, 2022
Google Public Storage Wendy M. Warden
This place is like most storage I guess, rates go up on a regular bases. Ours have tripled in three year. Customer service with three different t employees was all completely lack luster. One was simply oblivious, the district manager never bother to return my phone message and the property manager to too busy telling me the deal to hear my concern. What do they do with the rents? I don’t see any investment in the physical properties
September 2, 2022
Google Public Storage Lisa Kennedy
Excellent customer service. Thank you, Kayla!
July 31, 2022
Google Public Storage Chris Gearhart
I’ve been using this public storage facility for many years. I’ve had interior units of various sizes, exterior units, long-term vehicle storage, so I feel like I’ve experienced long-term the full gamut of options. I am very enthusiastic about the staff of this facility, their friendliness, professionalism, warmth (I know, what?!), and helpfulness. The facilities are clean and in good repair, the restroom is clean and comfortable. Note, they have a proprietary lock system, so you’ll have to buy one of theirs, but it’s actually more secure. No one can cut the bolt. What can I say? This is by far the best experience I’ve ever had with a Storage facility. It’s a no-brainer, rent from them with confidence, short or long term.
July 12, 2022
Google Public Storage Samuel Krinninger
Absolutely amazing experience! Kayla was an incredible help and I’m extremely happy I chose here! Very patient with me and incredibly helpful. 10/10 do recommend to others!
June 17, 2022
Google Public Storage Shane Armstrong
Well maintained units. Was a quick helpful transaction'. Very friendly and helpful staff, Thank you, Kayla. Is my second unit there if I need another I know where to go. Highly reccomend.
May 27, 2022
Google Public Storage Scott Michaels
If you are thinking about a safe, clean storage unit, go to Public Storage and ask for Kayla. I recently wanted to downsize my unit but couldn’t figure out if my things would fit. Kayla came to my unit and checked what we had and she assured me that I would be fine. Kayla knows everything about storage. Always pleasant and ready to answer your questions. Thanks Kayla!
May 24, 2022
Google Public Storage Chad Goldstein
Clean. Friendly staff. Thank you.
May 1, 2022
Google Public Storage Роман Панкевич
Charlie helped me transfer my space and helped move a heavy item! Excellent service Thank you!!
April 27, 2022
Google Public Storage V S
Kayla was very accommodating for my new storage space. An excellent experience.
April 9, 2022
Google Public Storage Carl Himpelmann
It was easy to get access to my unit and Kayla was super nice and helpful!
February 26, 2022
Google Public Storage Kathy Brooks
Kayla is *phenomenal*!!! Helpful and knowledgeable and always there to help. This location is fantastic ... I've been here for nearly 10 years and the staff and location has been oustanding throughout! If you have to rent a unit, come here!!!
February 1, 2022
Google Public Storage livewire500
Worst manger and customer service
January 25, 2022
Google Public Storage sriram saravanan
January 2, 2022
Google Public Storage George Beucher
Great customer service! Kayla had great energy and was very helpful and accommodating.
January 2, 2022
Google Public Storage Zee W
Great experience with Kayla
December 29, 2021
Google Public Storage Lauri Haibeck (Lauri1956)
Tammy, Kayla and Charlie were very professional. I felt valued by them. The property is immaculate.
December 28, 2021
Google Public Storage Brandon Sterb
November 30, 2021
Google Public Storage Jim Rock
Was there last week looking for indoor storage...was amazed at the size and indoor unloading..Kayla showed me all around and helped me pick out the size I will need. Very helpful!!🙂
November 23, 2021
Google Public Storage Cristian Ionel Rusanescu
Kayla was great !!!
November 5, 2021
Google Public Storage Julie Ebert
Today’s experience with Mary and Kayla was fantastic. We needed to change sizes in a unit and they made us newbies feel at home and in good hands. Thanks again!
October 12, 2021
Google Public Storage Joseph Parks
I recently experienced a shift in my belief that customer service, in general, was a thing of the past. I recently received an unexpected phone call from the Libertyville, IL location informing me of the earnest work of an employee named Tamara who saw to it that an issue of concern was addressed. Thank you Tamara!
October 4, 2021
Google Public Storage Nikheel Kumar
Kayla is a rockstar!!!!!!! . She is simply awesome to work and fun to work with! She is understands the requirements perfectly and tailors the solution accordingly…
September 5, 2021
Google Public Storage Becca Moffett
I had the pleasure of working with Kayla and Kelly they are both phenomenal ! Great communication, great customer service, great facility. I always felt safe and clean moving in + out. If you’re looking for storage I liked this one
August 30, 2021
Google Public Storage A McIntosh
Very nice facility and professional staff. Definitely the best facility I've used
August 14, 2021
Google Public Storage Carla Smith
KAYLA & DAVID TOOK SUCH GREAT CARE EVEERY TIME I COME SHE GOES OUT OF THE WAY FOR THE CUSTOMER I LOVE THEIR SERVICE....💝💝💝💝💝 I hope her service is recognize by her Boss because she is truly one of a kind....THANK YOUUUUU FOR ALL THAT YOU DO
August 13, 2021
Google Public Storage Chris Peterson
Kayla is a rockstar!!!!!!! I have some special needs because of homelessness/divorce and she understood and made accommodations accordingly. She has a very big heart and is fun to work with! I will never go anywhere else but right there if I need to rent another unit! She's a wonderful manager!
August 6, 2021
Google Public Storage Denise Smith
This storage space is a very clean space not only is it clean the people on duty are very kind very sweet and very helpful but the person that I see most when I'm around is Kayla and she's always there to help and service what a great customer service experience I had with her she's always willing to help you she goes above and beyond when it comes to her job Thank you Kayla for being such a kind person and showing what real customer service look like kudos to you just wanted to give you a great shout out pay attention guys she knows what she's doing
August 6, 2021
Google Public Storage bella bell
This place has some of the sweeties and hardest workers they are always cleaning and no matter what they are doing their never to busy to help out the customer greatest customer service I've seen in a while.... 💖💖💖💖 I'ed recommend this sit anytime... 💯 And Kayla is her name she's always smiling when she greetings a customer 😊 Love seeing someone will to help you out with a smile thanks Kayla 💖
May 31, 2021
Google Public Storage Lisa N
We had great customer service by Kayla and the facility is very well maintained.
May 19, 2021
Google Public Storage Larry Berliant
Very helpful and accommodating service. Thanks
May 17, 2021
Google Public Storage Christy B
Called for prices since I'm lookin for somewhere cheaper than, where I'm paying now . Kayla was very nice .and ready to help me She didn't miss a question. and gave me better quotes then some others places very pleasant
May 17, 2021
Google Public Storage Andrew
Stopped in with my friend to check out units and pricing. Kayla, the front desk lady, was super helpful and knowledgeable on all of our options to suit what we needed. Cannot recommend her enough. It made our experience less stressful. 10/10 would recommend again!
May 11, 2021
Google Public Storage Lothar Keller
Have been happy with my experience at this facility. Kayla is great!
April 30, 2021
Google Public Storage Moez shit
Great costumer service thanks Kayla and dale !!!
April 29, 2021
Google Public Storage Gail Mueller
Kayla is fantastic. She is one of the best customer service/manager. Hold on to her!
April 21, 2021
Google Public Storage Judy Christiansen
Kayla is amazing I rent at Glenview and she is always so helpful when she is here and is just an amazing at any location
April 16, 2021
Google Public Storage Advanced Roofing Tek Joe Hall
I had a great experience with Giulia! I had a great experience, highly recommend! 😃
March 31, 2021
Google Public Storage Lauren Lowrie
Kayla was extremely nice and helpful in finding the right size storage unit for us and getting us set up. Great customer service and a very nice facility!
March 7, 2021
Google Public Storage D Morgan
Kayla was a sweetheart and very helpful when I stopped in to make a payment on my unit even though it is not at this location.
March 6, 2021
Google Public Storage Don L
Kayla was awesome and very professional. She got my dad a unit quickly and smoothly.
February 15, 2021
Google Public Storage Kiya T
I was helping my friend move items to her storage unit today and Kayla was awesome to offer to get a cart for us when she got in seeing that we were moving a heavy item from the van
February 11, 2021
Google Public Storage Jolene Gebhardt
I’m in the process of moving and I stopped in the store and spoke with a young lady named Kayla, she answered all my questions, was very courteous and gave me great confidence in going with this company. Thank you so much! I look forward to doing business with you.
January 27, 2021
Google Public Storage Karry Stubbe - Lohnes
Saw Kayla at the Libertyville Public Storage location on Monday. She was so professional and amazingly helpful. She answered all of my questions.
January 19, 2021
Google Public Storage Kelley Dorner
Clean, neat, easy to work with. Highly recommend this facility! Kayla and Mark fully explained details and worked with our needs well.
January 16, 2021
Google Public Storage Amber Staines
Jack was super helpful!! He took care of us quickly and made sure we had everything we needed!
January 14, 2021
Google Public Storage Maxine Grafen
December 29, 2020
Google Public Storage adriana amoa
Very great customer service , Danielle was so polite and very helpful. I truly recommend you ask for Danielle he will set you up in no time.
December 9, 2020
Google Public Storage Todd Smith
Excellent facility, the team is awesome...Kayla makes everything work! Highly recommend!
October 6, 2020
Google Public Storage Bruce Wayne
***Revised*** Avoid at all cost. Had thousands of dollars worth of property stolen here. Google "plublic storage libertyville storage unit burglary" Their insurance would not pay you a dime. There is a clause in the insurance policy that states they will only pay if there is physical signs of force. In fairness, I did not purchase insurance. I have renters insurance. There was only 2 ways that my unit was compromised. 1. An employee has a master key to the lock I used that I was told was mandatory. 2. The unit next door was used to climb over to my unit as there is a huge gap on all 4 sides. Meaning you can look into or climb from unit to unit. These people knew the facility had been broken in prior to my booking. The guy who was charged had hit 43 units a year before in one night. They did absolutely nothing to compensate me. No nothing. Just oh you might wanna call the police. Smh....
October 1, 2020
Google Public Storage Richard Kolb
Had a great experience at the Libertyville Public Storage. Very quick and easy. The individual who assisted me, Kayla, was extremely friendly and helpful.
September 21, 2020
Google Public Storage J A
Jack helped me greatly and I am very appreciative of his kindness and consideration. He did a great job getting me through the process. I strongly recommend checking the website for the individual Public Storage site where you want space. Reserving online will save you money.
September 18, 2020
Google Public Storage D M I T R I Y & P
Jack, help to get big extra space
September 14, 2020
Google Public Storage Albert Stroner
Kayla was very helpful. Very calm. Good front office people.
August 21, 2020
Google Public Storage Brett Lichty
Surprised by how clean. Storage areas are carpeted! Lots of outdoor storage too.
August 12, 2020
Google Public Storage Juan Ordonez
Thanks Jack for the help and the great service.
August 12, 2020
Google Public Storage Richard Lichtenberger III
Excellent storage facility. Great service. Jack who is the property manager helped us with carts when we needed to bring stuff into the storage unit. Highly recommended.
July 6, 2020
Google Public Storage Wanda G
This place has great customer service Daniel , Renee and William have always been very helpful I would recommend this place always
July 6, 2020
Google Public Storage Dawn Niehaus
William was so helpful and very accommodating when we asked if we could move our space. Nothing was wrong with our space, just trying to get our camper in and out was a little difficult with the amount of room there was. Also there was a problem with billing afterwards due to us switching, called him and he took care of it immediately very professionally!
March 13, 2020
Google Public Storage Mwc
I got a 10x15 for $98 a month with there fall sale. This is the only place ill use because its inside climate controlled in a secure facility. Also i couldnt find any place cheaper. 5 stars all the way. Thnx jack and daniel excellent service!! Upsate: Had a few issues with billing but they called me and rook care of it management is great and do care.
February 26, 2020
Google Public Storage Rufus Ingham
Visited here yesterday and the manager Dale was very informative about what i needed to start our move
February 6, 2020
Google Public Storage Kimmerly Lila
Daniel was terrific providing all of the information in a professional and friendly manner. He gave a thorough overview of the facility which was great. Once I chose a space, Daniel took me to it so I knew where to go and made me feel very comfortable utilizing a storage unit. I’d highly recommend this location and Daniel!
January 26, 2020
Google Public Storage Benjamin Rojas
Grat experience and very helpful
December 23, 2019
Google Public Storage Drew V2
Jack was an excellent guid in handling my process of getting a storage unit. He showed excellence in proper edict of a work environment.
December 18, 2019
Google Public Storage Thomas Erickson
The website provided me with all the information I needed and the process for doing the Express check-in also worked well. Daniel, the store mgr, was very helpful in getting me aquatinted with the storage facility and answered all my questions. It was easy to access my new unit and I am pleased with the service.
December 2, 2019
Google Public Storage Carolina Marquez
First time renting a storage unit. So far it has been a very pleasant experience. I chose it for the price, and I am happy I did. Daniel was great, and very helpful!
November 26, 2019
Google Public Storage R “Just Me” Ware
I was unfortunately running late by about an hour. When I arrived the rep was out at lunch is my best guess; needless to say he arrived within 2 minutes. The representative who had the misfortune of working with me was Daniel. Daniel was extremely knowledgeable about the rules and regulations. Daniel is very quick witted and has a wonderful personality. He was an extreme pleasure to work with.
November 10, 2019
Google Public Storage Kevin Hall
I stopped into public storage today to pay part of my bill. Jack was the manager on duty, and he helped me out immensely understanding my bill. Jack is Great!
November 10, 2019
Google Public Storage Wayne Evans
Daniel was super helpful and answered all my questions.
November 10, 2019
Google Public Storage Araceli Chavez
My husband and I came into the store today to rent a parking spot. We spoke with Jack over the phone, then again in person when we arrived. He was very pleasant and looking to help by explaining how the promotions worked. Very thorough and helpful.
October 28, 2019
Google Public Storage Tony Aiello
Lainie provides excellent service today. Great people to work with.
October 28, 2019
Google Public Storage Diana Perez
Lainie was very helpful and friendly! Excellent service!
October 24, 2019
Google Public Storage Ian Schappe
Great experience. Daniel was very professional and friendly.
October 15, 2019
Google Public Storage Melissa Giacchetti
This is the best best location and staff I’ve ever experienced. I have made multiple cross country moves and used many storage facilities, this is the most clean and convenient place I’ve found. The indoor loading space is awesome if there’s inclement weather! Jack helped me today and was so helpful and kind. I needed to switch units because I had more things going into storage than I expected, he guided me in finding the right size space and quickly set up the transfer.
October 14, 2019
Google Public Storage Woody Werderits
Jack was very helpful finding the right size unit for what I needed.
September 10, 2019
Google Public Storage Wes Snow
Great Fall sale going on now, Jack was a great help. Definitely recommend this place.
September 7, 2019
Google Public Storage Amy Palmer
Both Rudy and Alana were very personable and professional. I will highly recommend this Libertyville location.
August 31, 2019
Google Public Storage Martin Colin
Daniel and Jack were great! friendly guys that helped me with me rental !
August 31, 2019
Google Public Storage Kayla Michelle
This is a very clean and secure facility. We have never had any issues with our storage like at previous locations. Daniel is extremely helpful when we go in and says hi to all the kids as well that go in. He's very knowledgeable and can answer any of the questions we have come up with. I would recommend this place for your storage needs! Plus there is a lot of things you can purchase here to make a move super easy on you with everything to choose from in one place which helped me as well.
August 18, 2019
Google Public Storage ninja dredman
July 29, 2019
Google Public Storage Michelle Fletter
*UPDATED* STAY AWAY FROM THIS PLACE!! This place is unreal!! After waiting for two months for my check that Daniel assured me would be coming, I got a phone call from Megan Arquette saying, in fact, that Public Storage would NOT be refunding me my expenses to have my furniture repaired due to their faulty facility. She said the best she could do is refund me my last month's rent. It's now been over a month since that phone call and I still don't have that check! I have left her voicemails every week since then and she won't even return my phone call! Unbelievable!! Extremely frustrated! I rented from Public Storage for 2.5 years. The day I was to move my items out of my unit (February 2019), I found MOLD on my furniture - in an INDOOR CLIMATE CONTROLLED UNIT! Turns out water "somehow" got into my unit. Daniel was very apologetic and assured me that I was not on my own - that Public Storage would reimburse me for my expenses (replace a box spring, repair furniture, pay for 2nd movers). All I had to do is bring in my receipts and he would submit them to home office for reimbursement. I submitted my receipts in April 2019. As of mid-June, I have NOT been reimbursed. Daniel is now not returning phone calls. I have stopped into the property a few times. His response was always "I'm waiting to hear back from Molly and/or Megan" (his managers). I'm to the point where I'm going to get an attorney involved and file a report with the BBB due to their lack of response and lack of reimbursement. Beware!
July 26, 2019
Google Public Storage Kristina Werenski
Daniel was friendly and very thorough giving us the full run down on how everything works. He helped us find the perfect fit unit. Great price and plenty of room too!
July 15, 2019
Google Public Storage Ivan dennison
Patricia was a joy to work with!!!
July 14, 2019
Google Public Storage Denise Droppleman
Patricia was wonderful! She was thorough, helpful and professional. And did it all with a smile.
July 11, 2019
Google Public Storage Pam Saxelby
Sam is fabulous!!!!
July 10, 2019
Google Public Storage Marvin Cousins
June 10, 2019
Google Public Storage Melissa Jackson
Patricia was awesome. She was very friendly and helpful. She explained everything thoroughly and went above and beyond to make sure I was perfectly set up. Thank you Patricia!
June 7, 2019
Google Public Storage Ken Kaluzny
Great customer service! Simply put, they care about us. Maurice was very helpful when needed someone from Public Storage to help us.
June 2, 2019
Google Public Storage Tim Gorski
May 27, 2019
Google Public Storage Michael Stabosz
Good clean place. Patricia gave some very comprehensive and friendly service.
May 24, 2019
Google Public Storage Kelly McInerney
Patricia was great! She was very patient and showed us multiple storage units until I was happy with. She even gave packing suggestions! 10/10!
May 21, 2019
Google Public Storage Jake Filippini
Very nice and clean facility. Daniel was very friendly and gave us a full rundown of how everything works. He was very quick to ensure all of our needs were met. Great price and plenty of room too!
May 19, 2019
Google Public Storage Sue Kalman
Really nice facility and great service. Both Daniel and Patricia were informative and very helpful. Patricia put in extra effort to be accommodating and to facilitate our move to a larger unit.
May 18, 2019
Google Public Storage Tom Klonecki
Daniel (Manager) and Kelly (Manager from Glenview) were fantastic and delivered superb help and customer service!!!
April 28, 2019
Google Public Storage Mike B
I called the other day about an outdoor parking spot. Patricia helped me and was fantastic. I asked her how late I could come by since I take the train to work, and she told me not to worry, that if I was going to get there a little late just to give her a call and she would stay past closing to help me. Fantastic customer service, and very happy with my sign-up experience as well! Thank you!!
April 26, 2019
Google Public Storage Clock IN
Patricia and Daniel were great and nice and helped me. Stored my car for 8 months and it came out nice when i got it out ❤
April 22, 2019
Google Public Storage Morris Carrothers
Patricia for the amount of time I have been renting here the staff has been great and the faculty is always clean
April 3, 2019
Google Public Storage Kathryn Ashley Marquez
Patricia is great!! She is very friendly and always has a smile on her face. She is attentive and made sure that we were in and out in no time. Thank you for having someone who is very welcoming at the desk, she made our day.
March 27, 2019
Google Public Storage David Gnatz
Quick and Easy. Helpful staff. Great service.
March 27, 2019
Google Public Storage Lidia C
Daniel was very helpful and friendly when we were looking to see what would type of unit we would need. He provided us with a lot of information. We are very happy with our unit and the service we have received.
March 26, 2019
Google Public Storage Kimberly Pallanti
I don't typically write reviews but my experience with Public Storage today is worth sharing. My initial call was last night when the gentlemen I spoike with was very helpful. He reserved my space and I went in today to do the paperwork. I was greeted by a very clean and organized reception area and a coouple of smiles and "How are you today" Immediately I felt welcome. I was shown my space and completed the paperwork where everything was explained very thoroughly. I would HIGHLY recommend Public Storage to anyone that needs to put those extras away in a safe and clean environment.
March 5, 2019
Google Public Storage ThePups AndUs
Convenient and clean location. Daniel was well informed and articulate, gracious with his time in showing us different size units and talking us through what would work best for us and our needs. He was also very helpful in our maximizing our dollars on boxes and packing supplies.
February 23, 2019
Google Public Storage Lisa Bauer
Completely disappointed in their customer service. The snow removal company they use put snow in front of my unit. Not a small amount. We we are talking 5 and half feet tall and a small mountain. The manager knew this yet wasn't proactive to call the snow removal company to tell them to move it. Or even call me to let me know that I wouldn't be able to get in. I showed up with a car load of items that I had to pack my car up, take time off of work. I showed up to that snow. I called the manager Daniel. Like stated before, he knew it was there and truly never appologized, Or empathized. He said he would call his manager. I never heard from Mollie his manager. Then I called the district manager. She hasn't called me back either. The customer service when dealing with my issue is awful. I literally just moved in January of 2019. I just want to move out and I can't because they won't move the snow. Plus, with all off the snow as it melts, I am concerned with my items getting wet and damage will occur. I know I have insurance but this is again another unnecessary thing I have to worry about. I could never do that to someone. I am a landlord myself, there is No chance I would not make it right for them. I also expressed I should be reimbursed for not being able to use my unit. The manager was like You will have to talk to someone about that. Are you kidding me??? I called the police because blocking a unit as they have is against the law. He will be heading there today to assist me in getting a day that I can move out. My lawyer will help me get reimbursed for my rent. PLEASE KNOW WHAT YOU MAY BE GETTING YOURSELF INTO WITH DEALING WITH PUBLIC STORAGE IN LIBERTYVILLE. UNECCESSARY STRESS!!!!!!!!!
February 23, 2019
Google Public Storage thomas ott
RUN AWAY. DO NOT DO BUSINESS HERE. Bad service team. Increased monthly rate by almost 50% after intro period. Air was not working during the summer. Units can easily be entered from the top. Front gate is constantly in a state of disrepair. Front desk is frequently inserted and locked di you have no cats available until they return. Reporting issues has no effect. district managers are also useless.
December 26, 2018
Google Public Storage Rick Carlson
Great storage facility, also very friendly and helpful property managers!!
November 18, 2018
Google Public Storage Julie Sakoda
Rudy was very patient and helpful. Excellent customer service. Another customer came in and interrupted us regarding his concern that his rent went up 50% after his six month time frame and she took his information and calmed him down by stating she would bring that to her supervisors attention. She returned to assisting me without skipping a beat. She maintained professionalism and appeared sympathetic to his concern.
November 11, 2018
Google Public Storage Jacqueline Marie *ChicagosSinfulSwede*
October 5, 2018
Google Public Storage haley hulteen
Rudy and Daniel were really grate . Funny my kind of people and grate service
September 21, 2018
Google Public Storage Wendy Ridgell
Daniel was very efficient and informative!
September 3, 2018
Google Public Storage Lee Weld
Renee was GREAT to work with! She made the process very easy and answered all our questions. Thanks Renee!!
August 29, 2018
Google Public Storage Casey Sackman
daniel was very helpful, friendly and courteous. process was quick yet informative. very happy with my experience.
August 19, 2018
Google Public Storage Amiri Mccullough
Just had the best treatment from a customer service representative ever! Renee was extremely helpful. Explained everything so I wasn't caught off guard! She completely made my day.
August 18, 2018
Google Public Storage Laurelle Stuart
Daniel and David were super helpful and we have really appreciated using this unit
August 16, 2018
Google Public Storage Zach Ehrat
The facility is secure, has a wide variety of options, and very reasonable pricing. Daniel has provided excellent service on a number of occasions and is highly knowledgeable about the facilities and options, as well as being attentive to keeping the lot and grounds tidy so as to improve the overall feeling of security and reliability of the establishment. As much as I've enjoyed working with Daniel, I'd rather see him running a whole chain of these facilities as opposed to one location, he's got the drive and the personality for success!
August 2, 2018
Google Public Storage Eva Y
Renee was a top level manager that was very friendly and helpful she went above and beyond and we highly recommend public store Libertyville!
August 2, 2018
Google Public Storage Jennifer Clemons-Ferguson
Renee was super helpful! She even stayed after closing to help me find the perfect space !
July 28, 2018
Google Public Storage Tim Tuegel
Daniel was very helpful! Gave us all the information that we needed for renting a space. Great prices and many cameras for security.
July 28, 2018
Google Public Storage Chris Romero
Daniel was very friendly. Very nice.
July 2, 2018
Google Public Storage Harold Winchester Jr
Ms. Renee was Awesome, very helpful, attentive to helping me rent the best unit. She really is a great asset to the company. You dont find many customer service oriented representatives. She is a phenomenal employee. Thank you ms. Renee for all of your help!
June 29, 2018
Google Public Storage JP Meyer
I had a tricky situation with clearing out my unit on short notice for a cross-country move. Shameka was very accommodating. She helped me plan the pickup and completed all necessary move out formalities. Most of all she was gracious and friendly. I'd recommend this facility, but would advise them to review their new restrictive access timings, as it could be inconvenient for some.
June 8, 2018
Google Public Storage Kris Chipman
I have been extremly happy with my first experience with Public Storage. I had a moving truck coming in from Florida to drop my stuff off. The moving company was horrible. The driver gave me nothing but grief. Daniel and Renee in office were beyond helpful and sympatheric to my needs. They kept an eye on my items has the driver just dumped them into the bay. Daniel even was so helpful by helping me with some of my items. More places should take a lesson in Customer Service from Daniel and Renee. I will be singing their paises to everyone I know. Thank you So much again. Kris Erickson
May 29, 2018
Google Public Storage Rebecca Thibaudeau
Fantastic customer service. Daniel was very kind and helpful in setting us up with a unit. Moving carts are available to use at no charge which made loading our unit quick and easy!
May 1, 2018
Google Public Storage Rayshawn Burnett
Do not rent here....... They have an ongoing theft problem. I had items stolen from my unit and my best guess is the person who committed the theft did so from the top of the unit. There is no ceiling that would secure the inside units. The persons sharing the adjoining units can easily gain access to your unit. I have files a police report with the Libertyville police department and await there findings. Also while talking to the reporting officer he mentioned that there was a huge burglary incident at this location just last year. I googled Libertyville public storage burglary and seen the person was captured who did the burglary last year. He hit over 30 units I believe. Unbelievable.
April 30, 2018
Google Public Storage Ford Vista
Unsecured. My unit got robbed.
April 29, 2018
Google Public Storage Dennis Kolb
Great customer service from Daniel!
April 16, 2018
Google Public Storage David Gray
Great service and very friendly A++
March 26, 2018
Google Public Storage Mister DeAngelo
Amy was a great help full of information and knowledge. i came in with a uncontrolled unit in mind and i left with a unit with heat controlled unit for the same price. thank you... Shemeeka was a great help. Thx
March 25, 2018
Google Public Storage Russ Corona
Daniel was extremely professional, informative and recommended solutions that best fit my needs. Facility is clean and well maintained. Would definitely recommend this facility based on my interactions with Daniel and the level of service I received.
March 20, 2018
Google Public Storage Ed Rehberger
Daniel the manager was very helpful! He knows everything about the store, and has a friendly attitude, and goes above and beyond to make sure you have great service! He greets you with a smile and a hello like you have been a customer for years!
March 17, 2018
Google Public Storage James Corsello
February 10, 2018
Google Public Storage super trucker
Tichina was very helpful with me making my payment and helping me set my online account up thank you☕😀
February 8, 2018
Google Public Storage Shylitha Owens
Great customer service and value for the money.
February 3, 2018
Google Public Storage John Maloney
Kelsey did a great job showing me the unit and explaining all my options! Happy to have my things stored here.
January 24, 2018
Google Public Storage Trisha Cardona
Tony and Danielle helped me out tremendously and finding the right size unit that I needed.
January 17, 2018
Google Public Storage Mashell Rablin
Daniel the manager was very nice and explained everything and was such a great help. This place is very large and accommodating for the truck I used. Thank you for helping in my time of need!!
November 29, 2017
Google Public Storage Megan Wright
We have been storing items at this location for over 2 years. We have never had any problems. The other day our car battery died and Shamika came to our aid. She was wonderful and I appreciate when a company goes above and beyond. Thank you
November 28, 2017
Google Public Storage Michael O'Connell
November 21, 2017
Google Public Storage Patricia P
Alisha (the Office Manager) is very helpful and knowledgeable whenever I access my Property at the Libertyville, IL Location.
October 20, 2017
Google Public Storage Dan Chen
Thanks Khristy for setting up very thing quickly for me. Very good service and I will recommend this to others. Dan
September 30, 2017
Google Public Storage Mz. Moe
Alisha was extremely helpful and compassionate with my extenuating circumstances, will rent again!
September 25, 2017
Google Public Storage Connie Lewandowski
Alisha was very courteous and helpful with my situation.
September 5, 2017
Google Public Storage Michael Zimmerman
August 17, 2017
Google Public Storage Rev Kev
Shameka won me over. While I misunderstood the type of unit I reserved online, she showed the unit to me and was completely honest - Refreshing! The whole "lock thing" was a turn off, leading me to believe that I was going to be nickeled and dimed to death, but her winning personality and the location of the facility offset this nuisance. 3 stars for the process, but 5 stars for Shameka!
August 15, 2017
Google Public Storage Lauren Taylor
This place is great and very helpful
August 15, 2017
Google Public Storage Joe Leibovitz
Marinda is a doll. She got me the unit I needed with out going overboard.
July 25, 2017
Google Public Storage Fab Fe
ROBBED!! LEAVE YOUR BELONGINGS AT YOUR OWN RISK!! I just happened to stop by to drop off few things to find out My INDOOR unit was BROKEN INTO!!!! It was was ransacked, my 60 and 45 inch tvs were stolen, son's Playstation, personal documents were rummaged through and thrown around, checkbooks stolen, and all of my sons clothes and shoes are gone. I'm still assessing what else is missing. I thought the cylinder locks we're required to purchase from Public Storage were supposed to be secure!! Oh, and not only were they not going to let me know because it wasn't "visibly" broken into, but I received the unapologetic answers of, "THAT'S WHAT INSURANCE IS FOR." & "MAYBE YOU SHOULDN'T LEAVE PERSONAL DOCUMENTS IN STORAGE UNIT." REALLY?!!!!!
June 29, 2017
Google Public Storage Drew Herman
Miranda was absolutely wonderful from start to finish. Very helpful and polite with all requests and questions. Best public storage experience I've had thus far.
June 29, 2017
Google Public Storage Jeff Horan
Miranda is wonderful, so helpful ,a diamond in the rough !
June 22, 2017
Google Public Storage Kathryn Walter
Excellent service. Got exactly what I needed
June 6, 2017
Google Public Storage Gil Hansen
Miranda helped me and she was very polite. She was smiling and took the time to answer my questions.
May 15, 2017
Google Public Storage Doug Anderson
We used this Public Storage facility for over a year. Our experience was very positive. The unit was clean and easily accessible by elevator. We could pull our vehicle inside and transfer our belongings in any weather. The hours were great and staff always helpful. We would definitely use them again.
May 3, 2017
Google Public Storage N
Meghan was awesome and it's too bad she is gone. I'm moving out due to issues I have had for awhile now. Good location, and I was told a new site manager is being hired. Too many issues for me to stay right now. I hope they can turn it around.
March 29, 2017
Google Public Storage CBeck Mars
I have been a tenant in this complex for more than 2 years. For the two times I have needed help from the staff 1) They are never there during posted office hours and 2) Are extremely rude, so much so they have actually dared my to contact their district manager. I'm a reasonable person, I pay my rent on the same day every month, and don't expect much other than have the gate access open on time and have the snow cleaned in front of my unit. I have used Public Storage in several states. I have been a tenant in Baltimore, Maryland and San Diego, California. Never have I been treated like I have been treated here. I honestly don't know where they get the staff for this place. The local DMV is better. I'm a grown adult, and am aware of the life of someone who works in customer service. I've been there, many of us have been there. But the unhealthy attitude at the Public Storage in Libertyville is shameful. Well, sad to say, but the environment of this particular location is probably caused by the higher-ups not taking the time to hire serious people. I can tell you this. There are other options around here and they would be worth looking into, if not for the piece of mind. Do not be fooled into their low initial rates - they do not last long. They have raised my rent with no explanation four times (every 6-7 months) and I only know when I see my bank statement as I have direct withdrawal. Be aware of this at this location before moving in.
March 11, 2017
Google Public Storage Patrick
Dennis was spectacular. He got us a great storage locker
March 10, 2017
Google Public Storage shehzad ashraf
Ashley is very cooperative girl and she helped a lot and very polite and she treat as a good friend and I feel my stuff is at home safely Cuz she cares a lot
March 10, 2017
Google Public Storage Dejon Haye
Great facilities, but even better staff. I would highly recommended anyone to use.
February 11, 2017
Google Public Storage Rhodah Woolford
Dennis was super looked out for me and save me money! Excellent service.
February 8, 2017
Google Public Storage Tony Callahan
I was at Public Storage in Libertyville Il.i locked my keys in semi. My phone and wallet were locked in truck. .So I go inside and Dennis Google my motor club and they don't do semi's. It was suggested I call police. Dennis called for me. Problem solved. Ever so grateful. Thank you Dennia
February 3, 2017
Google Public Storage Jean Akono
Dennis is the best
January 30, 2017
Google Public Storage Stacie Brandt
Excellent site - great people - Miranda was very personable and helpful - would recommend this storage to others thanks to her
January 28, 2017
Google Public Storage Kenya Stutts
Dennis was a great help
January 21, 2017
Google Public Storage Pamela Cohan Szewc
I felt very comfortable and confident in my decision to store my belongings here due to Dennis. He has also helped me with purchases to make my move easier.. You have a very valuable employee. I would recommend your storage facility to my friends due to Dennis 'customer service.
January 17, 2017
Google Public Storage yvonne lugo
Ashley and Amy treated me like a star. They were helpful in so many ways.
January 12, 2017
Google Public Storage Mirna Turcios
Dennis was great to work with. He showed me a space close to the elevator and easy to get to.
January 3, 2017
Google Public Storage Will Sanchez
Dennis was very helpful. Great Guy Great place
January 2, 2017
Google Public Storage Miguel Cortez
Dennis give me a customer service recommend to everyone that needs to storage stuff
December 30, 2016
Google Public Storage Dan DeMarco
Dennis was wonderful and helpful liked working with him thanks
December 30, 2016
Google Public Storage Jim Baker
Pros: Staff is generally very helpful, often informative, knows property well. Access usually easy for outside units. Cons: Sometimes takes a long time to process paperwork. Rates for outdoor storage (ie, trailers, boats, etc) is higher than local competitors. Update: Mr. Dennis was extremely helpful in resolving some outstanding issues! Offered some help that I did not know was available!!
December 24, 2016
Google Public Storage Lorenzo Chino
Dennis was very helpful today. Great service
December 19, 2016
Google Public Storage Hector Gomez
Dennis and Ashley were a great help today. they helped me with a problem i had. thank you
December 13, 2016
Google Public Storage Justin Z
All these reviews are because the hound you to give them a 5 star review anytime you come into the office. They even give you a detail half sheet of paper showing how to do this and they write their names on it for you to use it in a review.
December 4, 2016
Google Public Storage William Lewis
Clean and well lit. Dennis behind the desk is fantastic!
November 17, 2016
Google Public Storage Luisa Baeza
I bought some supplies to mail my printer back to the manufacturer. Dennis was very helpful. He was very professional and courteous
November 12, 2016
Google Public Storage Susan Costanzo
Dennis was very efficient,knowledgeable and very polite and accommodating I feel he is professional and an excellent representative of public storage. You should have more people like him
November 6, 2016
Google Public Storage Christina Kuchar
Dennis was very helpful and efficient; we appreciate his help!
November 3, 2016
Google Public Storage Esther & Armando Gonzalez
Dennis was great today.
October 27, 2016
Google Public Storage Jeff Shallow
Clean, but a lot of hidden fees, the "deal" isn't the deal.
October 5, 2016
Google Public Storage Miss Kathy Dance Teacher
Megan and Tanisha were so helpful and made sure I had the best deal. Coming in from out of state, they worked miracles for me.
September 25, 2016
Google Public Storage GF Bakewell
State-of-the-art storage! wonderful customer service by Tanisha. I' m recommending it to everyone!
September 1, 2016
Google Public Storage Chris Altruda
Meghan thoroughly explained the process, and had some good foolproof measures to remember the account information since I've been on the road and paying via internet. The space itself is kept immaculate and I've always been able to do everything I've needed to in one stop with each visit.
September 1, 2016
Google Public Storage JESSICA VALDEZ
Great service easy to talk to Manager Meghan Roger and Tanisha
August 31, 2016
Google Public Storage J Eric Castro
Meghan and Roger were great like Siskel and Ebert!!! Clean, climate control, a huge plus.
August 20, 2016
Google Public Storage barbara smith
Matt, Meghan and Amy were all very responsive, helpful and friendly.
August 16, 2016
Google Public Storage Robert Gallo
Great service from Meghan and Matt
August 1, 2016
Google Public Storage Jessica Walton
Ive had the pleasure of using this facility multiple times. Meghan and Ashley are great at helping with me with all my needs. This has been a great experience! Thank you!
July 19, 2016
Google Public Storage Paul Tiu
July 18, 2016
Google Public Storage Gabriella Groovy
Meghan and Ashley welcomed us to the facility and gave us a great overview and tour.
July 18, 2016
Google Public Storage David Cioni
Jamie was exceptionally helpful assisting us to select and reserve the perfect storage space for our requirements. Meghan followed up to make completing the transaction a pleasant experience.
July 17, 2016
Google Public Storage Karen Cioni
Meghan,amy,ashley,Jamie gave very best service!
July 17, 2016
Google Public Storage J J
Jaime was very knowledgeable
July 3, 2016
Google Public Storage Danielle Soenksen
Meghan was very accommodating.
July 2, 2016
Google Public Storage jose Tamez
Awesome lady at the counter Meghan!!!
July 1, 2016
Google Public Storage Linda Strassburger
Meghan & Amy were so very helpful! It was a very nice facility & experience. Thank you!
June 23, 2016
Google Public Storage Michael Fuller
Meghan was terrific helpful
June 19, 2016
Google Public Storage Sylvia Soto
Meghan was very nice and helpful
June 4, 2016
Google Public Storage Mary Kirkpatrick
Paula is very friendly and knowledgeable! Great service
May 22, 2016
Google Public Storage Bill Crane
Bob and Meghan were both very friendly and helpful. Nice, clean facility.
May 18, 2016
Google Public Storage Scott Cantley
Meghan was extremely helpful in getting me access to a storage space here that belonged to my mother in law while I am in California. She explained what needed to be done and followed up with me consistently. While I have been here making arrangements to clear out the space she has been very friendly and helpful. Thanks Meghan!
May 15, 2016
Google Public Storage homer stark
Good service from Bob and Megan. Very clean.
May 15, 2016
Google Public Storage Marshall Goldstein
meghan was very helpful today in transferring from a larger storage 20x10 unit to a smaller unit 10x10. we were in an out of public storage including the move in 1 1/2 hours.
May 15, 2016
Google Public Storage Katie Brandt
Meghan was great. She unlocked so many carts for us and really enabled our move out to go super fast. She took us out of the system like a champ--all ready to go! Easy and fun.
May 1, 2016
Google Public Storage Matthew McPherson
Meghan and Bob rock. Love the service and hospitality!
April 29, 2016
Google Public Storage April Marquez
Amy was great she has awesome customer service, very passionate about her job ,thank you so much
April 16, 2016
Google Public Storage Joseph Steber
Meghan and Bob are very nice and helpful.
April 16, 2016
Google Public Storage Julia Symons
Meghan and Bob were excellent in getting me settled, were very thorough and friendly. Great location and clean facility
April 14, 2016
Google Public Storage Michael Hall
Meghan was very knowledgeable and very helpful in advising me of all I needed to be aware of. GOOD JOB!!
April 9, 2016
Google Public Storage Melissa Greenberg
Amy and Meghan where very friendly and helpful. Clean and secure place and really nice indoors loading and unloading area.
April 9, 2016
Google Public Storage SCOTT Ander
Meghan and Amy were very helpful. I was very happy with my storage unit
April 3, 2016
Google Public Storage Tami Shubin
Meghan and Amy have been wonderful with getting us moved in.
April 2, 2016
Google Public Storage Ryan Krueger
Office rep stayed late and helped get me in no problems.
April 2, 2016
Google Public Storage Nicki Schuh
Megan and lash Andra were great. 2nd time I've rented here
March 29, 2016
Google Public Storage Andrew Wagner
Megan and Amy have done a great job with our storage needs.
March 22, 2016
Google Public Storage Ryan O'Connor
March 13, 2016
Google Public Storage Sally Anderson
We stopped in to check out Public Storage in Libertyville a couple of weeks ago. We were very impressed by the facility and yesterday moved items into one of the climate control units that was very clean and carpeted. Amy was wonderful, both giving us initial information about the unit and the packing materials they have available and then again when we completed the paperwork and got our keys yesterday. She is warm, courteous and a professional face for Public Storage. They are so lucky to have her. I liked that she was very informative, without being pushy trying to sell me more than I wanted. That made it a pleasure to purchase one of the packages of boxes they offer for sale. Thanks, Amy!! You made this so easy!
March 12, 2016
Google Public Storage david ershbock
Great pricing with great customer service. Amy gave me superior assistance!
March 6, 2016
Google Public Storage Rosemary Wehner Lupu
Amy was amazing and helped us immediately. Made the end of our moving day bearable.
March 5, 2016
Google Public Storage Chris Dulaney
I had fun preparing my unit with Amy and Alisha
March 3, 2016
Google Public Storage Honor Recycle
Lashandra and Amy were great and helpful walking me through processes.
February 27, 2016
Google Public Storage Neil Doering
Amy and Bob were so helpful, great service.
February 23, 2016
Google Public Storage Julio Melchor
Amy was great, she was very professional, she really took the time to explain everything related to renting a space unit. Thank you.
February 11, 2016
Google Public Storage Tatiana Kerry
I went to buy some paper to wrap my dishes and the girl Amy was very nice and helpful. There's a really big selection on things to help with your packing. Very nice
February 11, 2016
Google Public Storage N. Ali
Just rented a unit at public storage. Amy helped us out she was great. Amy was very informative, talked and walked us through everything. Amy made our job very easy. She is super nice. THANKS AMY
February 10, 2016
Google Public Storage Eddward Quijano
I happened to be passing this location so i decided to go in and find out prices because i am moving soon. I spome with Amy and she was very helpful and now i know what is a good size for my stuff. I will be in to rent when i move. Great location and very clean.
January 26, 2016
Google Public Storage Jeffry Cook
Meghan is Very good to work with
January 23, 2016
Google Public Storage Sammierose1974 Sammie1974
Amy was very helpful and very nice.
January 13, 2016
Google Public Storage Jonathan Grzych
Meghan was a big help and informative!!
January 13, 2016
Google Public Storage Angelina Orourke
Meghan is very professional, friendly and helpful! She is really sweet and great to work with. I shopped around before I rented this storage space and this facility offered the best deal.
January 11, 2016
Google Public Storage Burton Bilharz
Amy did great, very helpful and straight forward! Great experience overall!
January 11, 2016
Google Public Storage A R
Amy is the best! Assisted in all our needs!
December 23, 2015
Google Public Storage Erin Behm
Meghan was great and very nice. Knew what she was talking!
December 14, 2015
Google Public Storage Joey Shapiro
Amazing service from Meghan!
December 6, 2015
Google Public Storage Jacob DeVera
Meghan the property manager was very helpful
December 5, 2015
Google Public Storage Jason Horvath
Amy and Meghan made it ez getting into our storage unit
December 3, 2015
Google Public Storage Peg Cook
Meghan was very thorough and helpful.
November 24, 2015
Google Public Storage ebauer1617
Amy and Meghan we're very helpful in getting me a parking spot. The process was very easy and painless and really worked with me to fulfill my needs.
November 21, 2015
Google Public Storage Eriks Seleps
Amy and Meghan cool consumer service
November 18, 2015
Google Public Storage Jimmy White
My experience at Public Storage was great. Meghan gave me excellent service and she gave me a Vitamin Water for my hiccups. She was great.
November 18, 2015
Google Public Storage Bill Halishak
Meghan is very friendly. Helped me tremendously. Very nice area and very clean.
November 6, 2015
Google Public Storage Thomas Moore
Convenient location and exceptional service from Meghan and Amy.
November 4, 2015
Google Public Storage Joe Pettinato
Meghan rocks. ! Keep up the great service.
October 29, 2015
Google Public Storage Gary Lazzara
clean, Meghan was very friendly and helpful. even kept a lookout of four my keys when lost them.
October 24, 2015
Google Public Storage Maurella Bochenko
Great service by Meghan and Amy! Looking forward to working with them
October 23, 2015
Google Public Storage Ron Paveglio
Amy helped us through a seamless lease/move-in...She is very friendly and understands her job completely. We will recommend this particular Public Storage facility and Amy to all friends and family...
October 7, 2015
Google Public Storage Rebecca Stahr
Excellent service and great clean facility!
October 3, 2015
Google Public Storage Karen Michaels
Meghan has been such a help. When we rented our 2 units, she knew everything we needed that we. Hadn't thought of.great sales person!!
September 22, 2015
Google Public Storage Lorrie D'Astice
Meghan was so helpful and couldn't be more accommodating
September 16, 2015
Google Public Storage Daniel Fletcher
The manager Meghan was excellent in all aspects from establishing an account, orientation, explaining every detail and actually going the extra mile by meeting our eveey need. Her professionalism, knowledge and customer first perspective sold us on this location and company (we evaluated three storage companies/locations). I would strongly recommend this facility to anyone thanks to Meghan and the many attributes of this location.
September 15, 2015
Google Public Storage Maureen Stavas
Meghan was very helpful and great to work with. Her customer service was excellent
September 8, 2015
Google Public Storage Eric Shoemaker
Meghan was easy to work with. Super easy process.
August 24, 2015
Google Public Storage Vee Rez
Great service by Meghan!
August 19, 2015
Google Public Storage Breanna Moore
Meghan was a great help. She was always willing to go the extra mile to make sure we had what we needed.
August 19, 2015
Google Public Storage Ireanna Moore
Meghan is awesome! She made she my family and I were well taken care of when using her facility!! Definitely recommend coming here!
August 1, 2015
Google Public Storage Brian Ban
Meghan was a great help and made the process very easy.
July 22, 2015
Google Public Storage julie dunn
Meghan has been a fabulous help to me today. She is speedy, pleasant, and very knowledgeable '
July 14, 2015
Google Public Storage Mary Jarrett
She was wonderful and very pleasent her name is Meghan stop in for all your storage needs
July 13, 2015
Google Public Storage Ann Sims
omg robyn is the best she helped me and my aunt get our storage and other things she has the best customer service ... GOOO ROBYN THEY SHOULD GIVE YOU A RAISE 💯💯💯💯💯❤❤❤❤
July 11, 2015
Google Public Storage Richard
Meghan & Robyn give great service !!!!
June 23, 2015
Google Public Storage charliem989
Meghan was amazing and explained everything for me. 10/10 would recommend
June 16, 2015
Google Public Storage A User
This place has improved a lot since the beginning of the year. Meghan has done a lot to clean up a place that has seem to have ben e neglected for a long time. Anyone who says otherwise must have rose tinted glasses for Jennie because the building was falling apart. The old manager use to let people overfill the dumpsters to the point where trash was everywhere and nothing was ever fixed - gates, garage doors, missing pieces of the fence! All fixed now though. I do not like that the new manager locks up the carts now but at least when I asked her about it she explained that it is company policy thay carts are available during office hours only. I might not always like the answer I have been given by the new manager but at least I get an answer. I do feel bad for the new manager sometimes because I have seen so many people yell at her for things that are out of her control. The place still needs a lot of work but at least now someone is trying to work on it.
May 29, 2015
Google Public Storage sherri comstock
The carts are locked now if no one is in the office. The facility is run down ... Overhead doors haven't worked in months. The reps at the 800 number are rude. They are cheaper than most proving you get what you pay for.
May 20, 2015
Google Public Storage Dean Smith
Great service from Meghan, rate was better than I expected from a name brand facility
May 7, 2015
Google Public Storage Zuri Mehta
Meghan is a great manager ....did a great job helping me pick storage facility and ideas on boxing...very safe secure place! Love it !
April 18, 2015
Google Public Storage David Allen
Megan and Robyn were a great help! Great with supporting the troops and are very knowledgeable.
April 18, 2015
Google Public Storage Tim Leonard
Meghan was very kind, and gave great service. I went in as a new customer and had everything explained to me very well and she also made sure I knew exactly how everything worked before I left. As someone who works in the service industry this is something people take for granted. Overall I am very happy with my decision as the unit is very close and efficient.
April 8, 2015
Google Public Storage Larry Klauser
Alma was awesome and helped me out of a big mess. we have rented a small unit for a couple of years and we needed a large unit. She took care of providing and processing the upgraded unit. Alma did a great job and we are now happier than we were before. The facility exceeds our needs and is well maintained. Thanks again to Alma.
April 4, 2015
Google Public Storage Patti Walker
Meghan was very helpful and knowledgeable. She was absolutely great!!!
March 26, 2015
Google Public Storage Juanita Contreras
Never had a problem with Jennie or Meghan. Really like the place. They are always cheerful
March 16, 2015
Google Public Storage Kyla McPherson
Jenny was great with helping me set up my storage unit and was a great help helping me size up on my unit. Very clean storage place!
March 11, 2015
Google Public Storage Sasi Barrett
Very friendly staff and very clean storage site. I really appreciated the personal voice messages so that my payments weren't late!
March 4, 2015
Google Public Storage Edward Wrather
I rent units all the time from Public storage I keep coming back because of great Managers like Jenny who greet you with a smile and make you feel like your getting special treatment when it simply what she does for all of her customers. Your company has a great gem in Jenny truly devoted to public storage.
March 4, 2015
Google Public Storage Laura Beckman
Stopped by today to pay a bill that I thought was already paid, thankfully,I had received a phone call from Jennie to remind me. When I arrived Alma was friendly and helpful as always, great customer service guys!
March 3, 2015
Google Public Storage Larry Wrather
The facilities are always clean and bright. I had an issue with a unit door not staying up and they fixed it very quickly. Jenny is always helpful and courteous. I would definitely recommend this location.
February 26, 2015
Google Public Storage Cody Garcia
I went in to buy some boxes and Robyn and Meghan were very helpful with offering to help me to my car. They store was very nice and clean.
January 29, 2015
Google Public Storage Nick Hansen
Great and friendly service at this location. I came to look at a unit for next month and they answered all of. My questions. This is the place to be! Thanks!
January 29, 2015
Google Public Storage Jai Mont
Great service! Esther was really helpful. I like the convenience of the garage especially in the winter
January 22, 2015
Google Public Storage Wayne B.
Great service, friendly and competitive prices. Thank you Meghan S. and Meghan A. and Jennie. I appreciate your kind help. I now have two nice storage units.
December 14, 2014
Google Public Storage Jennifer McCann
The staff are very friendly and helpful. They took time to explain the contract terms and ensure the unit I rented would meet my needs.
October 25, 2014
Google Public Storage Lee Austin
The representative at the site was very thorough and efficient. I was provided all the information I needed in a packet and verbally. The facility is very clean and will serve my needs well for winter storage.
October 22, 2014
Google Public Storage jason falk
Tyler and dan are great the storage is always clean ( especially the bathroom!)
September 25, 2014
Google Public Storage fineet
Having Esther and Jennie help me in choosing a storage space in your nice,clean, well lit facility has been a great experience. We are downsizing to a much smaller home, making decisions of what to part with and what to save was an agonizing procedure. The home we choose failed the home inspection big time and we are now faced with storing EVERYTHING until we can find and purchase a new location. It is wonderful to have two nice young ladies who make storing our life in boxes more bearable! Thank you for choosing such efficient personable employees they are both a credit to the reputation of Public Storage. Thank you, The Anderson s of Grays-lake IL.
August 26, 2014
Google Public Storage Krista B
I just went to this location to inquire about storage and Marquesha was very helpful. She let me know what size i would need and was very pleasant. Would recommend this location. Ask for Marquesha she is great
July 4, 2014
Google Public Storage Tim Kobb
Great service , great location. Esther was a big help!!
June 23, 2014
Google Public Storage Elias Washington
Jim was great. As a pharmaceutical sales rep this is such a friendly place to store my inventory with trust and safety.
June 21, 2014
Google Public Storage Patrick Pauley
Until recently, I was a renter at Public Storage at this location for 9 years. I have no complaints with my experience and level of service over the years. Rates did go up periodically over the years but they were fair increases. On my move out day, I had a situation in which I drove 75 miles to vacate my unit and forgot my locker key. The agents on duty - Chris and Daisi were very kind and understanding and contacted their District Manager - Bob, who was able to make it out there with a cordless drill, and drilled out my cylinder lock so I could get to my possessions and load them into a cargo van that I had rented for that day only. He saved me quite a bit of time and money that I would've had to spend to get a locksmith out there. I would definitely recommend this facility with Public Storage.
June 12, 2014
Google Public Storage Mary S
Jennie was very professional & personable. Thanks for the tour.
June 10, 2014
Google Public Storage Ellie Freiwald
Good Tyler and Daisi were vary nice
June 5, 2014
Google Public Storage mark bradley
Tyler and Jim do a great job here! They both provide superior service and both go out of their way to help their customers.
June 4, 2014
Google Public Storage Kumar Katakam
Managers were friendly and responsive. They have good knowledge and ability to explain the things in a proper format. Storage Look and feel was awesome. They maintain very clean and tidy way.
June 3, 2014
Google Public Storage David Funk
Best storage around. Tyler was very helpful.
June 3, 2014
Google Public Storage John Yale
Very helpful! Tyler was great! Nice clean facility!
May 31, 2014
Google Public Storage Bob Remler
Jenny is great competent efficient effective friendly. You are good at what you do you get me and get me out I'm done.
May 30, 2014
Google Public Storage Art Schuenemann
Great service. Clean
May 27, 2014
Google Public Storage Jesse Walker
Tyler is great and thanks to Jennie for the help.
May 16, 2014
Google Public Storage Charles Williams
Rhonda was incredibly helpful in solving my key problems. And I like how security conscious they are.
April 30, 2014
Google Public Storage kiel sawusch
Jennie is very helpful with all your storage needs
April 5, 2014
Google Public Storage Danielle Moton
Thanks to Daneisha she was very helpful, patient, and nice she made my visit so easy n simple! Thanks again ;) this location is great
March 23, 2014
Google Public Storage Melissa Christofalos
Very clean secure facility. Friendly knowledgeabl staff.
December 30, 2013
Google Public Storage Linda Jonas
I had a great experience when I went to rent my storage space. I dealt with Jim who was extremely helpful to me. He showed me my space and explained everything that I needed to know to move my stuff into my space. The signing of the lease was explained in detail to me and my overall experience was very positive.
September 11, 2013
Google Public Storage Debbi Seip
Jen is a super great manager at this public storage location. She always greets you with positive energy and smile no matter what. She's always helpful. I've had my things stored here for almost a year now and it is so nice to know if I ever have a problem she is always there to help me figure it out :)