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Address

499 Phillips Court
Carol Stream, IL 60188

Office Hours

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

630-923-6575

630-923-6575

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units

Office Hours

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

630-923-6575

630-923-6575

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x5'
    Online only price
    $ 39/mo
    Online only price
    50% off first month rent
    Small 5'x5'
    • Outside unit
    • Drive-up access
    $ 39/mo $51
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 50/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Outside unit
    • Drive-up access
    $ 50/mo $66
    Online only price
    $1 first month rent

    No Obligation

  • New

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    10'x10'
    Online only price
    $ 72/mo
    Online only price
    50% off first month rent
    Medium 10'x10'
    • Inside unit
    • 1st Floor
    $ 72/mo $96
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 85/mo
    Online only price
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 85/mo $114
    Online only price
    Hurry!
    Limited availability

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 144/mo
    Online only price
    50% off first month rent
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 144/mo $192
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 178/mo
    Online only price
    50% off first month rent
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 178/mo $237
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 299/mo
    Online only price
    50% off first month rent
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 299/mo $399
    Online only price
    50% off first month rent

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Carol Stream Storage Units Near Route 64

This Public Storage in Carol Stream offers self storage units in several different sizes, great for large loads and small hauls.
Two blocks north from the intersection of North Avenue and Schmale Road, this property is a short trip from I-355, Gary Avenue or Army Trail Road, offering convenient access to customers on the north side of DuPage County.
Indoor storage units and outdoor storage units, as well as a select number of climate controlled storage units, provide customers with multiple options when it comes to affordable storage units.
Stop off at this location to pick up clubs from a 5x10 storage unit on the way to Glendale Lakes Golf Club, and swing back by after the round to drop them off, which is a great way to keep golf gear from cluttering up the garage.
Families near Glenbard North High School can use a 10x15 storage unit to hold onto that spare desk and bookcase when it's time to turn the home office into a spare bedroom, or a 10x30 storage unit when the whole house needs to be packed up before a big move.
The property manager lives at the facility, which features a gated storage area and key-code access for customers, as well as enclosed vehicle storage units for storing cars, trucks and SUVs.
When the mission is to find cheap storage units in Carol Stream, the destination is this Public Storage on Phillips Court.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 250)

August 10, 2023
Google Public Storage Hasan Kazimov
July 31, 2023
Google Public Storage Jessica Barr
Mary was super helpful! Needed to get into the right size fit for my stuff
July 7, 2023
Google Public Storage Arthur Hughes
Daniel was a wonderful wonderful helper.
May 20, 2023
Google Public Storage Rolando Guzman
Great professional and friendly service from Mary at front desk
May 10, 2023
Google Public Storage Eishaluvselfrst
Thank you so much D for being so patient and informative 😄 I really enjoyed your energy and enthusiasm. Thank you Thank you
April 30, 2023
Google Public Storage Marie Lozada
April 15, 2023
Google Public Storage Dee Chambers
Thank you for the great customer service, Dee... Btw, great name! The app sold me!! Nice, clean facility. Highly recommend public storage.
April 6, 2023
Google Public Storage Jesse Anderson
John was absolutely fantastic, incredibly helpful and listened to my needs, he's a valuable asset, all the stars
March 3, 2023
Google Public Storage Ryan North
Mary is fantastic
February 23, 2023
Google Public Storage Kalvin E
Daniel was a great help and got the process going extremely smooth. Would highly recommend his help for anyone looking to rent a storage space.
February 23, 2023
Google Public Storage JJ’s World
Daniel was a wonderful wonderful helper. without him we would have been lost, he is patient, beautiful personality made it fun, made it easy for us. Daniel help us to understand what we were doing wrong he also made it fun and easy for us. I give him over a five star rating.
February 19, 2023
Google Public Storage Jeremy Cohn
The property manager at this location has always been super polite and helpful. Today she was able to help me quickly resolve an issue at my unit. We saved some time and hassle and couldn’t be happier with her customer service. Thank you!
February 8, 2023
Google Public Storage Steve
Not a fan of this storage, I signed up for a storage unit, 6 months later my storage went up about $60 without ever telling me when I moved my stuff in. Funny it went up during a snowstorm knowing I live 3k miles away. This location is extremely expensive because I can move my storage to another location and save $100 a month go figure.
January 20, 2023
Google Public Storage Milos Brablec
Mary was very nice and lowered my rate.
October 24, 2022
Google Public Storage Kimberly
Mary was great!
October 24, 2022
Google Public Storage shari george
Service was excellent. Mary was very kind.
October 11, 2022
Google Public Storage Tony Rios
Very professional
September 2, 2022
Google Public Storage Courtney Jackson
Listen to me when I tell you everyone that MARY AND DANNY ARE THE BEST! They helped me coordinate a donation pick up of furniture when I had already moved to Texas! They are so polite and personable and caring and genuine. The unit was affordable and perfect for my needs. My move from Illinois to Texas and everything in between went so much smoother with these managers and public storage involved. I will be referring them to everyone I know! Thank you both so very much!
September 2, 2022
Google Public Storage SAM Joned
Public storage has reasonable prices and great customer service. Mary was a great help in answering questions
August 24, 2022
Google Public Storage anastasios diagelakis
Daniel provided fantastic service with my rental. Explained everything in detail
August 24, 2022
Google Public Storage Deborah Smith
I am so HAPPY to say that for the time that we met DANIEL HE WAS SO NICE, PLEASANT TO TALK TO, VERY INFORMATIONAL & HELPFUL TO ME AMD MY HUSBAND!! IT IS RARE.HE NEEDS A RAISE!! GOOD LUCK DANIEL ON YOUR FUTURE ENDEAVORS AT PUBLIC STORAGE, GOD BLESS YOU🙏❤👍! WE GIVE HIM 10 STARS NOT 5!
August 22, 2022
Google Public Storage Eddie Ocon
Very good comunicacion and good service
August 7, 2022
Google Public Storage Rigoberto Reyna Oviedo
Mary was very friendly and professional. She was very very helpful and goes out of her way to make sure everything is okay and making sure my problems were solved. I consider Mary to be a good employee but also a good person. I highly recommend this place.
July 11, 2022
Google Public Storage Bart Siwicki
Everything damaged after winter by mouse
June 30, 2022
Google Public Storage Norma Diaz
Stopped at this location to pay my daughters storage. julia was very helpful and was very sweet. she listened to my situation and helped me with a solution. i am sure she gets this alot but its nice to aleast be heard.thank you again sweetheart
May 24, 2022
Google Public Storage phil vail
Great location and service, seems to be secured, got mulitple storage units here over the years and never had a problem Highly recommend
May 12, 2022
Google Public Storage D Patel
Place was nice, clean, and staff was helpful.
March 15, 2022
Google Public Storage Phillip Herrejon
Mary was totally awesome to work with!! Very happy with the service provided.
March 15, 2022
Google Public Storage Chicagoland Event Rentals
We've rented multiple large units from them over time and will definitely continue to rent from them for the long foreseeable future!
February 3, 2022
Google Public Storage Victor Archundia
Johnny was very helpful and nice and attentive. Im happy to store here
December 16, 2021
Google Public Storage Ly Nguyen
Johnny was very helpful & fast serving customers like myself. Thanks for the prompt service. Ly.
December 16, 2021
Google Public Storage Fortniteking639
Johnny was such a charm. Very helpful and has awesome customer service. Really recommend him if you need any information. Thank you so much Johnny.
December 16, 2021
Google Public Storage Juan Aguilar
johnny was very helpful and gives the best customer service. thank you very much
December 8, 2021
Google Public Storage Monemaly Philaphandeth
Great service 👍👍
December 8, 2021
Google Public Storage Nittaya Vongsy
Best service
November 22, 2021
Google Public Storage JERRYS COLLISION
Convenient, well organized facility (Phillips Ct Carol Stream). Mary is a pleasure to deal with. She was a great help with getting everything all set up with the unit. She made everything seamless.
November 16, 2021
Google Public Storage Steve Stradtman
Many thanks to Mary and Public Storage. Very well managed facility. Thanks
October 28, 2021
Google Public Storage Deb Fitzgerald
I met Johnny for the first time today while paying my monthly payment. Top notch professionalism, efficient, friendly and kind!!! A+++++++ customer service! Johnny and Mary are a fabulous team and I would highly recommend this location because you just feel VERY well taken care of, on every level!!!!!! Public Storage is lucky to have such great employees!!!!!!!
October 11, 2021
Google Public Storage Kenny Hoskins
Love using this place
October 11, 2021
Google Public Storage Brittney Hoskins
October 10, 2021
Google Public Storage Michelle willis
Awesome place easy to upgrade
October 2, 2021
Google Public Storage Harland Hector
Great customer service from Mary and Johnny.
September 30, 2021
Google Public Storage Walter Halblander
Johnny was friendly and helpful
August 14, 2021
Google Public Storage Quincy Jones
July 31, 2021
Google Public Storage Walter Rico
Storage Rep (Mary) was so helpful, I was out of options and she didn’t let me walk out until she found an awesome deal. Thank you Mary, you’ll forever be appreciated😊👍🏽
July 22, 2021
Google Public Storage Uros Zagorac
Good service,Tnx
July 17, 2021
Google Public Storage The Peter
It's good but Not great in the winter when it's snowing
July 16, 2021
Google Public Storage linda buyle
Mary is a very friendly helpful person. She is always very helpful and goes out of her way to make sure everything is okay from billing to opening the gate to your storage facility....the facility and grounds are always maintained and clean including the winter. I've always had access to my unit. I consider Mary a friend as well as a good employee😊👍👍
July 16, 2021
Google Public Storage Marin Marrin
May 30, 2021
Google Public Storage Ervin Taguibao
Nowadays, its becoming more difficult to find genuine acts of goodness from people due to their alterior motives that most of the times are not even hidden any longer, what it means is their act of goodness was not at all genuine if they were expecting a reward in return from the act. But this was not the case when i visit this Public Storage by Carol Stream (499 Phillips Ct, Carol Stream, IL 60188) please make sure is this location not the one close by it. I was coming off a very bad experience from a previous storage facility because they made me feel unimportant and the property manager had no intention of helping me, but only to take advantage of me by making a profit without giving any service at all. i was getting desperate to find a storage facility already so it was such a blessing that i was able to stumble and able to make a last minute reservation with PUBLIC STORAGE (499 Phillips Ct, Carol Stream, IL 60188) that same day and met Mary the property manager from this public storage location, Mary was able to help me in more ways than just getting a unit from their facility. she made me feel welcome and comfortable despite of my horrible experience from the precious facility that same day. sometimes it only takes someone willing to try to help that makes you feel so much better, at the end it doesnt even matter what happened before as long as your day ends on a good note, thank you mary for saving my day, i will always me grateful for it. god bless your heart Mary!
May 28, 2021
Google Public Storage Raul d
May 22, 2021
Google Public Storage Antonio Maldonado
April 24, 2021
Google Public Storage Peg Pagan
Mary (Property Manager) was very nice to work with. She made sure our storage facility was clean before we moved in and explained everything thoroughly regarding our account.
April 19, 2021
Google Public Storage Bob Bartilotta
Great facility. Mary is great! Awesome customer service. 👍
April 9, 2021
Google Public Storage Pete Melody
Thumbs up to this location and thank you Mary for always handling my concerns and requests with expedited customer service. CHEERS.
March 27, 2021
Google Public Storage Denisha Means
March 15, 2021
Google Public Storage Tiny Biohazard
Mary did a great job walking me though the set up. Really appreciated it :)
March 11, 2021
Google Public Storage Pankaj Patel
Jammie is excellent
March 7, 2021
Google Public Storage Jakub Wilczewski
March 4, 2021
Google Public Storage M B
Laura was very friendly and cheerful. She made the rental process easy and was happy to answer all of my questions.
February 26, 2021
Google Public Storage Louis Fontanez
Mary was very kind and helpful thank you so much Mary.
February 13, 2021
Google Public Storage Taylor Thomas
Mary was helpful. I will definitely refer friends and family to this location to speak with Mary!!
February 12, 2021
Google Public Storage Brian Lux
Friendly, efficient, and made the experience very smooth.
January 22, 2021
Google Public Storage Mama Bear
Mary Was Welcoming Upon Arrival. Great Hospitality! She Provides Prompt And Reliable Service.
January 15, 2021
Google Public Storage Arsen Kardanov
Mary was so kind and professional I highly recommend this location because of her! Awesome service!
December 27, 2020
Google Public Storage nixk B
I came in to look at a unit, Mary was very nice and helpful, her office and property was very clean and well managed.
December 19, 2020
Google Public Storage Tiffany Abu-Bakar
Mary was an awesome site manager. Anytime I needed help with, payment, access to my plot or even late fees, she was there to help. Thanks Mary so much for your advocacy 🙂
December 19, 2020
Google Public Storage Bob Kauke
Great service
November 11, 2020
Google Public Storage Wellington Ferreira
November 3, 2020
Google Public Storage sarah franz
I have been having trouble with finances this year and was not able to get my things out by the first. The district manager Justin was very understanding and helpful in getting my things out after the first.
October 7, 2020
Google Public Storage Ryan Kell
Mary helped me with my rental and was a pleasure to deal with.
September 30, 2020
Google Public Storage Joe Sarko
Update - 09-30-20: my rent increased by another $17. My rent started out at $27 when I moved in, less than a year and a half later it is now $73. Ridiculous. I cancelled my unit. Update- 04-04-19: I spoke with the district manager Chris earlier who apologized for this miscommunication and is working on a fix that works for the both of us. I likely mistook their notice of rent hike as spam and discarded it. Based on the customer service I received from Chris I updated added a few more stars and will re-evaluate when I speak to him next. Update - 04-03-19: I've been renting for 6 months and this month they increased my rent by $17. No warning, just my usual bill that happened to by 60% higher. Be aware of all the 5 star reviews, they have a promotion going on when you sign up if you give them a good review. I've had no complaints with this place but the rent increase is shady to say the lease. Make sure you ask how long you are locked into your rent before signing.
September 8, 2020
Google Public Storage Thomas Lamberis
Mary is very well trained and on the ball. A pleasure to work with.
August 20, 2020
Google Public Storage Jesus Valdez
Lous . Service no one ever in office!!!!!
August 11, 2020
Google Public Storage Justin Turley
Mary was extremely helpful
August 9, 2020
Google Public Storage Sarah Slager
Mary was was wonderful! In and out in a few minutes... thank you!!
August 7, 2020
Google Public Storage tony arista
Mary called right away and was very helpful during the process
July 23, 2020
Google Public Storage Neil Beiriger
July 20, 2020
Google Public Storage Terry Moore
The customer service here is amazing Mary was so helpful a real sweetheart patient and understanding she's a real gem of a person.
June 19, 2020
Google Public Storage Dean Kinnas
June 14, 2020
Google Public Storage Steve Gramm
Mary was very helpful and informative
June 9, 2020
Google Public Storage jose ramirez
Mary is a great personality and very friendly
June 1, 2020
Google Public Storage Brandon Vong
Mary offered excellent service!!
January 1, 2020
Google Public Storage Artemis Malos
December 26, 2019
Google Public Storage Sinisa Golub
Great service from Raven
December 14, 2019
Google Public Storage Dawn Smaron
Our experience here was very wonderful! Janine was so very sweet and extremely helpful, not to mention funny and kind!! Thank you, Janine, for everything, and Merry Christmas!!!
November 26, 2019
Google Public Storage Valancia Jones
The manger Ebonee showed me a unit and gave me all details about the pricing she was a great help
November 25, 2019
Google Public Storage Boss woo
Stopped in to get information about renting a space. Employee Ebonee was so kind and was really helpful. Overall this was a great experience!
October 14, 2019
Google Public Storage John Fabian
Great customer service Raven and Mary are great
October 7, 2019
Public Storage maureen leyva
do you do storage for vehicles
August 6, 2019
Google Public Storage Michael Stegeman
Fast and easy rental, clean unit, and great service from Janine!
July 8, 2019
Google Public Storage mary stephenson
Mary gave great customer service
July 2, 2019
Google Public Storage Toni Ferraro
They were wonderful, from when I first rented the unit, until I moved out almost 2 years later. Everyone was so helpful, especially Jorge and Ariel, I highly recommend this self storage!
June 25, 2019
Google Public Storage mark pedregal
Great place, nice and clean. Sherry is so friendly!
June 7, 2019
Google Public Storage Chen-An Chang
Sherry is very helpful and knowledgeable. She went through every detail with me that makes me have easier time on the moving out process!
June 2, 2019
Google Public Storage Marites Castro
Sherry is very helpful!!!
June 1, 2019
Google Public Storage Tomasz Galej
Great customer service
June 1, 2019
Google Public Storage Aiah Queewa
Sherry was very helpful
June 1, 2019
Google Public Storage Zachary Hendry
Sherry was great! Quick and easy rental procedure! Very helpful
June 1, 2019
Google Public Storage Tina Gee
Ms. Sherry was awesome and very helpful. I appreciate all the care and attentiveness I received. Thank you again!
May 31, 2019
Google Public Storage Lina
Sherry is the best, you gotta see her and she’ll hook you up and be a great help!
May 6, 2019
Google Public Storage Rizo T
Sherry was very helpful and kind
May 6, 2019
Google Public Storage eric bass
I checked 2 other places for price and availability .. Public storage won. Sherry did an awesome job getting me set up and situated. 5 stars all day long...
May 6, 2019
Google Public Storage Ben Hall
Friendly and quick service
May 3, 2019
Google Public Storage Amber Baker
Sherry service was stupendous!!!
April 6, 2019
Google Public Storage Brian Smith
Sherri is the best. Very easy to work with.
April 6, 2019
Google Public Storage Ricardo Rangel
I'm happy with the great service nice person hart work and keep it clean
April 4, 2019
Google Public Storage Nidblick !
Sherry was very helpful and informative, pleasure doing business with her
April 1, 2019
Google Public Storage Patrick Virnich
Sherry Was very friendly and helpful. Advised me on all the ins and outs of the unit, the best type of lock to get, and made the rental very smooth. Would recommend working with her!
March 24, 2019
Google Public Storage Rhonda Fox
This was my first experience with public storage service and I must say that Sherry and Janine were AWESOME! They made my family's experience a pleasant one, and we would certainly recommend this facility. Thank you!, and keep up the good work!
March 5, 2019
Google Public Storage Michael Brown
Sherry, very pleasant and helpful
March 4, 2019
Google Public Storage Marty Arlen
Sheriry was very courteous, helpful,and knowledgeable,she helped me choose a storage unit that fit my needs.
March 2, 2019
Google Public Storage Jim Slanker
Sherry was especially helpful and friendly! Clean facility, easy to get in and out with large vehicles.
March 2, 2019
Google Public Storage Rhonda Duncan
Quick fast service with Sherry. Thanks!
February 16, 2019
Google Public Storage April Conklin
SHERRY WAS AMAZING!!! She was very thorough, informative and kind!!! Customer service is at its best with her!!! I strongly recommend this location and Sherry for any rental needs!!!
February 14, 2019
Google Public Storage Kristy Lee
Sherry was awesome!!!
February 9, 2019
Google Public Storage Dalton Boland
Sherry has been very helpful with all my questions. The area is always clean and safe.
February 8, 2019
Google Public Storage DOJIELDIENVE
sherry at this location was an excellent help at answering all questions and helped me set up my account over the phone.
January 21, 2019
Google Public Storage Constance Dickert
Sherry is great! Very helpful. The property is clean and very safe.
January 21, 2019
Google Public Storage Theresa Bonanno
Sherry was amazing! So patient and kind!!! 😊
December 17, 2018
Google Public Storage Marko Gavrilović
December 16, 2018
Google Public Storage Lee Samuelson Prior
Storing my classic car for the winter. Sherry was super helpful and friendly. Made the whole experience simple and efficient. (Bought their lock, but not their insurance.) Reasonable pricing, and the month-to-month contract gives me the flexibility I need to adjust my storage needs. I'll update if anything changes, but so far so good!
November 20, 2018
Google Public Storage Steve
I moved from out of state and Sherry was at the desk to help when I showed up. She was AWESOME! She allowed me to park my trailer while I did some running around, and even made sure it was under the security cameras. The whole experience was pleasant and even humorous at times. I can't speak highly enough of Sherry, her professionalism and the place in general. Thanks!~
October 30, 2018
Google Public Storage Kelsey Bischoff
Super clean storage spaces! So happy with my experience at Public Storage. The staff was extremely helpful with answering all my questions! I’ll definitely be using them again!
October 30, 2018
Google Public Storage Lee Deatherage
Sherry helped
September 17, 2018
Google Public Storage Nick Hussey
Danielle was very professional and helpful throughout the whole process! Easy to get set up and moving!
September 16, 2018
Google Public Storage Mateusz Kubak
Janine was very helpful in making us feel welcome and provided high quality service.
August 29, 2018
Google Public Storage MIKE SCHILD
I have rented here several times with no issues. The staff is always helpful
July 19, 2018
Google Public Storage Maryann A Blane
Danielle was a great help and very knowledgeable. She answered all my questions before I even asked. Great location and very clean.
July 17, 2018
Google Public Storage Mickey
Anya was friendly and very helpful
June 15, 2018
Google Public Storage Michael Hopkins
First time visiting, didn't look any farther. Went above and beyond , provided all options with the best professional service. Thanks again..
June 15, 2018
Google Public Storage Roxanne Boncimino
Professional and attentive to customers needs, suggesting all best possible options.
June 2, 2018
Google Public Storage Crystal Taylor
ERIK IS PRETTY COOL, AND PROFESSIONAL...SUPER FAST TOO.
May 28, 2018
Google Public Storage Vanessa Hanstad
Erik was very helpful and provided all the information I needed.
May 21, 2018
Google Public Storage TSA Archives
Very clean, spacious, professional. We have worked with Eric on three units and find him to be very efficient, helpful, and pleasant.
May 20, 2018
Google Public Storage Linda Araujo
Nice place to storage things
May 19, 2018
Google Public Storage N. Simone Salter
Erik, the property manager, is awesome! He helped me get into my storage unit, explained in detial everything necessary. Awesome! Thanks so much!
May 3, 2018
Google Public Storage Jonathan Peletis
Eric was very helpful!
April 28, 2018
Google Public Storage Bethany Sassen
Sherry was amazing! Super helpful and funny! We enjoyed her help and sense of humor!
April 7, 2018
Google Public Storage Megan Sayers
We rented a unit with Erik and he was great! We brought our 3 little kids with us and he made the process super fast and easy!
March 15, 2018
Google Public Storage Maria Flores
I rented a space with Eric. He was very helpful and made the process super fast and harmless. Thanks Eric!
March 13, 2018
Google Public Storage Ashley Pfeiffer
March 6, 2018
Google Public Storage Paige
Erik was the most friendly and helpful person I’ve ever had the pleasure of dealing with. Glad he’s working here.
February 17, 2018
Google Public Storage Charlotte Thompson
My husband and I came in here not having a clue on what we needed. Ashley was a blessing. She's very personable and professional and knew exactly what we needed! We're both very happy with the service here and had a very good experience here :)
January 29, 2018
Google Public Storage Jon Hostetler
Ashley was helpful. Will be renting next year.
January 15, 2018
Google Public Storage Michael Consalvo
Shea was very knowledgeable on the rental agreement
December 21, 2017
Google Public Storage Jenna Strong
I came in a few days ago looking to buy boxes. Ashley was working and she is one of the friendliest most professional employees I've had the pleasure to speak with. Unfortunately even though she informed me about the quantity diacount the prices were still far too high so I did not buy anything. Thanks so much for the pleasurable visit Ashley!
November 13, 2017
Public Storage Janine Goodpastor
Can i pick up some packing supplies there?
November 9, 2017
Google Public Storage Elizabeth Nelson
Maria is always awesome and friendly!! Thank you so much for helping us out with the unit.
October 19, 2017
Google Public Storage James Hylander
Maria was courteous and friendly, helpful got me signed in and on my way quickly
October 14, 2017
Google Public Storage tammy loverde
Shea was a great she showed me three different units all in a downpour of rain. She did all of this without a complaint.
September 30, 2017
Google Public Storage Jon Waun
Maria is awesome
September 7, 2017
Google Public Storage Jose Antonio-Daniel Pacheco
Great loocation great price
July 27, 2017
Google Public Storage Anthony
July 12, 2017
Public Storage Daniella Spizzirri
This company is pure garbage. After you are all moved in they will change your monthly plan and incease your rate. Want to know what the reason the District Manager Curtis Heinz says why? Because we can. Yes. I will be removing my belongings ASAP and never using this company again. What awful customer service!
June 20, 2017
Google Public Storage Pat Clarida
The service we received from Maria was excellent!!
June 3, 2017
Google Public Storage Javier Diaz
Best service I have had. Maria is awesome person.
May 31, 2017
Google Public Storage Todd Jones
Great staff and great support!
May 31, 2017
Google Public Storage William Gianquinto
Maria did a great job today she helped out big time
April 23, 2017
Google Public Storage Ankur Patel
Maria... made the process smooth and easy to understand....
April 18, 2017
Google Public Storage ladd wildeson
Maria is awesome... She knows her job well and makes it a pleasant experience.
March 1, 2017
Google Public Storage Angela Brian
Maria was extremely helpful and knowledgeable. She made things easy
January 4, 2017
Google Public Storage Alex Nikolov
Great location and extremely nice customer service. No issues at all. Maria who is working there was very knowledgeable, welcoming and made my experience using the storage a pleasant one.
December 6, 2016
Google Public Storage Marisol Troncoso
November 26, 2016
Google Public Storage Rafael Maldonado
I was recommended to this location and the special were great and the service maria gave me was oustanding. Maria thank you so much for everything.
November 26, 2016
Google Public Storage Megan
Ashley was amazingly helpful! Such a wonderful woman! She was so friendly and was able to answer all my questions and get me everything I needed in no time! Great place.
November 25, 2016
Google Public Storage Riddhi Thakkar
Thank you Maria for great service and for helping me with my storage needs
October 26, 2016
Google Public Storage Savage Montgomery
Maria has been very helpful all through out the time I've stored at her facility, couldn't have asked for a better manager like Maria.
October 25, 2016
Google Public Storage Julion Alvarez
Great service maria thank you awesome service when you need storage stop here and she will help you out
October 21, 2016
Google Public Storage Andrew Santa Ana
September 10, 2016
Google Public Storage Ron Genualdi
Always a great location, Maria was very helpful and efficient. I've been a repeat customer for the last several years, would recommend Public Storage for any one with storage needs.
August 24, 2016
Google Public Storage Melissa Sqmaniegi
Maria is great help thank you helping us with storage unit. Awesome unit
August 2, 2016
Google Public Storage Anthony pond
Ive known Lily for awhile now as a friend and when my family needed storage we went to her for help. It was fast and easy. Highly recommended.
July 4, 2016
Google Public Storage Deanne Theodore
Laura has great customer service - she is always pleasant and remembers her customers needs. I just meet Raven for the first time over this weekend and again wonderful customer service. This public storage is the only place I would keep my personal belongings.
June 25, 2016
Google Public Storage Alejandro Aranda
Maria was awesome and very helpful. I am a very satisfied customer!!!
June 25, 2016
Google Public Storage Roberto A. Heredia
Maria was great, great service and great attitude. Would recommend to all my friends.
June 16, 2016
Google Public Storage edwin lane
Maria, has been always very helpful and answer all of my question. I could not be more happier and if you need storage, come ask for Maria she will help you out in all of your storage needs!!!! 😊😊
June 4, 2016
Google Public Storage Grant Ossler
Maria is an amazing attendant and helped us get an amazing rate on a unit. She's always been so helpful and helps keep my father-in-law in line!
May 27, 2016
Google Public Storage ulises avila
I rented about a week ago and the manager there Lilianna was so helpful in deciding what was best for me. Maria called me to check on how my space was working. They really care. I recommend this facility it's very clean and the employees are so nice.
May 26, 2016
Google Public Storage Daka
Chelsea is amazing. Friendly and nice to work with.
May 25, 2016
Google Public Storage Selena Mendoza
Maria was so helpful today.
April 25, 2016
Google Public Storage Xhevdet Hoti
I only interacted with Maria and she is amazing. Everything was explained properly and handled professionally. She is great
April 19, 2016
Google Public Storage Jeffrey Boland
Just picked my car up from a winter storage session with Public Storage. Maria made the entire experience easy, and I never doubted the security of my vehicle. Highly recommend this location.
April 13, 2016
Google Public Storage Igor Khrystychenko
March 19, 2016
Google Public Storage Francisco Castillo
Maria was very nice and courteous, she took the time to explain the process and I was done and storing stuff in 10 minutes. Nice area, clean out of the way and easy to get in and out.
March 15, 2016
Google Public Storage joseph kim
Thank you maria for your great service !!!
March 15, 2016
Google Public Storage Ericka Sanchez
March 12, 2016
Google Public Storage Robert Carso
I find my experience here, is always pleasant people are helpful although I do not like to pay to store my things. The grounds are clean and well-kept. And people are very friendly. Maria goes out of her way to always be helpful. But I still do you not like to pay to store my stuff.
February 4, 2016
Google Public Storage Ahsan Sheikh
On behalf of Fusions Group I'd like to thank Maria for helping us set up the storage space.
February 3, 2016
Google Public Storage Sarahi Garcia
Exalant service maria thank you
January 27, 2016
Google Public Storage Jeff Koehler
Maria is very professional and pleasant to talk with
January 7, 2016
Google Public Storage Doug Smith
The customer service is awesome. Maria, the property manager is very helpful and friendly. The property is always clean and well taken care of. Everything is in good working condition.
December 21, 2015
Google Public Storage Stephanie Mayes
My experience with Maria was awesome. She has a great customer service and always with a smile. If you need storage come to Maria she will help you in all of your storage needs.
December 19, 2015
Google Public Storage David Simmons
Awesome customer service. Very personable.
November 17, 2015
Google Public Storage martin vaughan
Maria has great customer thank you for always helping me in my storage needs
November 17, 2015
Google Public Storage Joseph Mina
What a great place to do business!!!! Maria is so nice and welcoming every time i visit.
November 5, 2015
Google Public Storage Angelo Klaritis
I am really satisfied with MARIAS service here at the Carol stream location
October 27, 2015
Google Public Storage Gail Henjum
I received good service, the place is clean. Maria is a good manager. I recommend this place to everyone! I used this place for years. They answered all my questions.
October 20, 2015
Google Public Storage Kevin Sheehan
Maria is very helpful every time I go there. Always smiling
September 18, 2015
Google Public Storage Darlisha Caldwell
Laura gives excellent customer service, very sweet lady...
September 16, 2015
Google Public Storage cjkeenon
Maria was a fantastic help for us! She was very knowledgeable about the units that we were looking at. The units were very clean and organized. But most of all, I would like to write this review about Maria. She has become more of a friend than just a customer representative for Public Storage.
September 4, 2015
Google Public Storage Juan DeLeon
Maria, the manager was a total sweetheart helping out a first timer.. units were clean and easily accessible. The experience was terrific for my short term needs. if you need a space with the most helpful manager that Public Storage has ever employed.. please ask for Maria!!! Besos y abrazos para Maria!! :)
August 22, 2015
Google Public Storage Tom Leonhardt
This was a GEAT investment and Maria couldn't have been more efficient or helpful. She has guaranteed our using Public Storage in the future and recommending it to others.
August 16, 2015
Google Public Storage William Wink
Maria and Ashley were very professional they should get a pay increase
July 10, 2015
Google Public Storage Ramon Ortiz
I just became a customer and the service I received when I applied was excellent. Maria is a very nice employee she explained everything clearly detail by detail and made me feel comfortable.I am satisfy with her customer service she really know her position with the company. Thank you Maria for your time and help.
July 8, 2015
Google Public Storage Priest Walker
My experience with Maria over the last couple of years has been great! Maria is very professional and always tries to do whatever she can to make sure that I'm a satisfied customer. I appreciate that. There's only so much she can do about the rate increases because she is not the owner of the company. However, as previously mentioned above, she still takes customer service to the next level to do whatever she can to make sure that I'm a satisfied customer. If it weren't for her efforts and integrity I may have canceled my agreement (after 4-1/2 years) with Public Storage (PS) and moved this summer to a competitor's brand new location. Thanks to Maria's help I now plan to remain at PS for the remainder of 2015 and hopefully beyond. Thanks again Maria for your honesty, integrity, great customer service and for that warm friendly smile that you always have on display when I stop in the office! PW 7-8-2015
June 16, 2015
Google Public Storage Cathy Hall
DO NOT use this public storage facility, the lockers are garbage, easily opened without the correct key in the lock and there are mice in the lockers. On top of that they have terrible customer service, they lie and over charge you and dont return your phone calls till days later. Do not enroll in auto pay if you plan on ever leaving. They charged me my auto pay amount and I was told if I moved out within the first week I would get my money back, and it would be credited to where I only paid for the days I was there that month. When I moved out it was on the 6th, I was told I had to pay extra for the week I was there in order to be credited. (was told differently the day before by another employee ) after 20 minutes of the lady at the desk not knowing what she was doing I paid extra, I had to leave as I was moving and on a time frame. now over a week later, i still have not received my credit, I called and they tell me they cancelled my payment and are sending me a check in the mail, which will take weeks. When I try telling her that i was charged the extra money still, she screamed at me over the phone saying my extra payment was reversed, which it is not. They now have been holding up over $100 of my money that I should have gotten back over a week ago. I will never associate with public storage again. The employees are extremely rude especially maria, and all tell you different things, you don't know who to believe and they are extremely unprofessional.
May 22, 2015
Google Public Storage Alex Grezlik
I like this place, it's convenient, helpful, and I got no worries keeping my stuff there, safe and secure, cause I'm a truck driver away from home for months at a time, like I said, no worries, thanks Maria and Drew!!!
May 19, 2015
Google Public Storage Pedro Garcia
Maria gave a great service at the time of rental. She explained everything great place to store your items.
May 17, 2015
Google Public Storage GEAR2X
Service was great Maria was very friendly and attentive. Great customer service.
April 22, 2015
Google Public Storage Billy Stanback
Maria was excellent and explained everything to me and got me a great unit thank you for all of your service this is the place to store your stuff.
March 12, 2015
Google Public Storage Michael Emanuel
Thank you maria for your great service everyting has been Very good
March 10, 2015
Google Public Storage Macario Olivera
Great service from Maria, attended us very well, very friendly, and explained us with many details about the unit, its our first time renting a unit there and was the best place to rent it. With the help of Maria we rented a 10X10 unit, thanks a lot Maria for your great service.
March 5, 2015
Google Public Storage Yahya Alyahya
Thank you Maria all of your service I will tell all of my friend and family of what a great place to store
February 14, 2015
Google Public Storage Sergio Cobarrubias
Mui buen serbisio me dio Maria gracias por todo.
February 7, 2015
Google Public Storage Honorio Beltran
This Public Storage is by far the best 'one I've ever experienced ...Maria the property manager has even stayed later for me so that I can come in and make my payment and so that I won't accrue a late fee....
December 17, 2014
Google Public Storage Dioselina Toralba
Llegue al public storage de Carol Stream buscando una unidad y me atendio Maria muy amablemente y con una sonrisa en su cara, me explico todo el procedimiento y los precios que mas me convenian. Gracias Maria por tu ayuda Dios te Bendiga :) :)
December 7, 2014
Google Public Storage Erika Vega
excelente atención de la señorita Maria Morales. Es muy atenta con los clientes. Felicitaciones
November 24, 2014
Google Public Storage Ricardo Rangel
Maria has great customer service. I have never been at public storage with great customer service thank you maria
November 5, 2014
Google Public Storage Charles Lutz
Maria has great always with a smile when I come in the door and thanks to her I did not get a late fee and we want more ppl like Maria thank you very much for you help
October 22, 2014
Google Public Storage Phillip Jones
Maria has always helped in all my needs and always help me very much in everything thanks for being so friendly.
October 1, 2014
Google Public Storage Susan Galle
After making many phone calls, I decided to go with PS. I met Carol and she was very easy to talk to, patient and very thorough, explaining all the little details along the way as well as showing me a couple of units in the process via a golf cart (it's a pretty big place). I also met Maria and have seen her more when I go there and from the start, she has been a joy to deal with. Maria is a warm and fun person and is just happy to be there it seems. Maria is very thorough and explains everything not to mention she is a hoot to be around! Site is very clean and very easy to get into as aisles are wide and spacious. Storage units are very clean and it is very easy getting in and out. I feel comfortable and safe there. Highly recommend using them and would use them again.
October 1, 2014
Google Public Storage maria simion
María has great service.I hace been storging here for a while she always is very helpful thank you María for your service.
September 22, 2014
Google Public Storage Tom Coker
Awesome sales lady great knowledge of her property Maria knows her stuff makes me want to come back and rent the whole property
August 25, 2014
Google Public Storage arturo alencaster
Maria has great customer service and very helpful and fast service thank you very much maria
July 18, 2014
Google Public Storage Dewawn Butler
Maria was "GREAT" Everyone needs her great customer skills. She made the process painless.
June 30, 2014
Google Public Storage Sooho Lee
Friendly service, Delightfully Funny employee. Made my day.
June 21, 2014
Google Public Storage najuma scott
Little hard to find, but the overall experience and assistance from Maria was great.
June 6, 2014
Google Public Storage Deazie Hud
Maria was very knowledgeable & helpful. Got in & out quickly!!
June 5, 2014
Google Public Storage Rob Owens
Very friendly and professional staff Carol and Maria have been a pleasure to work with. Nice clean well kept facility. Highly recommend.
June 1, 2014
Google Public Storage Silvino Martinez
Great service thank you maria
May 31, 2014
Google Public Storage Melinda Young
Maria has excellant service overall. This property is great place to rent a unit.
May 28, 2014
Google Public Storage Tommy Hennings
Maria is awesome! Great customer service!
May 24, 2014
Google Public Storage Bender
We just rented a space here! Maria attended us an was very fun and professional showing us the unit! The units here are all outside where you drive up to them. They are also fumigated monthly, which I think is great. We got a good deal and Maria was very thorough about the details and answered all our questions clearly, even after we got slightly confused. Paperwork was paperwork, but that's nothing to be surprised at!
May 21, 2014
Google Public Storage koolysr044
Everything went smoothly quick move in. Easy access everything
May 17, 2014
Google Public Storage Esteban Beltran
When i step foot in to public storage at 499 i was so depressed and María help through out the rental and her smile and laugh made my day
May 16, 2014
Google Public Storage Gonzalo Vega
Maria has excellant service and always smiling.
April 30, 2014
Google Public Storage Noel Tomada
The customer service provided by Maria was excellent. Went to inquire information about renting out a storage and all my questions were answered satisfactorily. Just waiting for my contract with another storage company and will be moving here.
April 24, 2014
Google Public Storage Sal Perez
Stopped in a couple of days ago just to inquire about the options I have as far as renting just to compare with other companies. Received excellent customer service from Maria. Because of this, I am looking to rent within the next month or so.
April 18, 2014
Google Public Storage Dave Brunetti
Good price. Friendly employees. No hassles. No complaints.
April 6, 2014
Google Public Storage Dorothea Hughes
The first time. I stepped foot into public storage Maria greeted me with a big smile and always helps me in all my needs and listens very careful to what I need and she always there . I love the monthly courtesy calls she always give us. I will truly recommend this property to all my friends and family
April 6, 2014
Google Public Storage Nate Henry
I was a longtime renter with self storage due to there price. I was looking to see what are the rates around these days. When I walked into the office at public storage I was greeted by Maria. Now I would like to say she is a very helpful honest person and how she answered my questions blew me away. To break it down her service and honesty is why I'm with public storage nw. I don't mind to pay alittle more then wat I pay. Because the service Maria provided is worth it. Recommend ps at 499 philps carol stream and speak with Maria u don't get that service at self storage.
April 5, 2014
Google Public Storage Moe Kazam
My experience with maria was beyond excellent from the first time stepping through the door until now with even answering my questions. i had bad experience at other locations but maria's honest, friendly, and making a customer feel important as to how a customer should be treated was above and beyond. Maria saved me from leaving PS which i rented at a different loc. and the experince in the past. Due to the great customer service in all asspects would not go any other place. Will rent every year customer forever. Highly recommend this location than any other. We need more people like Maria and the service she provides.
April 2, 2014
Google Public Storage Sandy Figueroa
Every time I come to public storage I see maria. She's always with a smile and very nice. And always very accommodating. Makes my visit more pleasant!
March 28, 2014
Google Public Storage Sue Kaczka
Wonderful. Leslie was very helpful information
March 23, 2014
Google Public Storage Karla Fairbairn
March 11, 2014
Google Public Storage Sandra L. Hannon
This was a very pleasant experience renting my first ever storage unit. Maria was excellent in listening to my needs and then explaining all details. The premises is clean and well kept.
January 20, 2014
Google Public Storage Tim Herbord
Nice area and customer service was fast and helpful. (Maria.)
December 5, 2013
Google Public Storage Michael Tauber
I meet maria upon initial signup and she was very friendly and very helpful. The facility was clean and professional looking. I would also like to add that during a subsequent visit during tornado like weather, i was having difficulty gaining access to the facility and maria came outside without hesitation and a smile on her face to help me. customer service is not dead. HTH.
October 8, 2013
Google Public Storage Letisia Rodriguez
I was greeted by Maria Morales and Kelly Bogaacz and their customer service was excellent. They were both very friendly and a major plus was their great sense of humor. Thank you Maria and Kelly : )