Public Storage Self-Storage Units at 499 Phillips Court, Carol Stream, IL

Mary was super helpful! Needed to get into the right size fit for my stuff

Daniel was a wonderful wonderful helper.

Great professional and friendly service from Mary at front desk

Thank you so much D for being so patient and informative 😄 I really enjoyed your energy and enthusiasm. Thank you Thank you

Thank you for the great customer service, Dee... Btw, great name! The app sold me!! Nice, clean facility. Highly recommend public storage.

John was absolutely fantastic, incredibly helpful and listened to my needs, he's a valuable asset, all the stars

Mary is fantastic

Daniel was a great help and got the process going extremely smooth. Would highly recommend his help for anyone looking to rent a storage space.

Daniel was a wonderful wonderful helper. without him we would have been lost, he is patient, beautiful personality made it fun, made it easy for us. Daniel help us to understand what we were doing wrong he also made it fun and easy for us. I give him over a five star rating.

The property manager at this location has always been super polite and helpful. Today she was able to help me quickly resolve an issue at my unit. We saved some time and hassle and couldn’t be happier with her customer service. Thank you!

Not a fan of this storage, I signed up for a storage unit, 6 months later my storage went up about $60 without ever telling me when I moved my stuff in. Funny it went up during a snowstorm knowing I live 3k miles away. This location is extremely expensive because I can move my storage to another location and save $100 a month go figure.

Mary was very nice and lowered my rate.

Mary was great!

Service was excellent. Mary was very kind.

Very professional

Listen to me when I tell you everyone that MARY AND DANNY ARE THE BEST! They helped me coordinate a donation pick up of furniture when I had already moved to Texas! They are so polite and personable and caring and genuine. The unit was affordable and perfect for my needs. My move from Illinois to Texas and everything in between went so much smoother with these managers and public storage involved. I will be referring them to everyone I know! Thank you both so very much!

Public storage has reasonable prices and great customer service. Mary was a great help in answering questions

Daniel provided fantastic service with my rental. Explained everything in detail

I am so HAPPY to say that for the time that we met DANIEL HE WAS SO NICE, PLEASANT TO TALK TO, VERY INFORMATIONAL & HELPFUL TO ME AMD MY HUSBAND!! IT IS RARE.HE NEEDS A RAISE!! GOOD LUCK DANIEL ON YOUR FUTURE ENDEAVORS AT PUBLIC STORAGE, GOD BLESS YOU🙏❤👍! WE GIVE HIM 10 STARS NOT 5!

Very good comunicacion and good service

Mary was very friendly and professional. She was very very helpful and goes out of her way to make sure everything is okay and making sure my problems were solved. I consider Mary to be a good employee but also a good person. I highly recommend this place.

Everything damaged after winter by mouse

Stopped at this location to pay my daughters storage. julia was very helpful and was very sweet. she listened to my situation and helped me with a solution. i am sure she gets this alot but its nice to aleast be heard.thank you again sweetheart

Great location and service, seems to be secured, got mulitple storage units here over the years and never had a problem Highly recommend

Place was nice, clean, and staff was helpful.

Mary was totally awesome to work with!! Very happy with the service provided.

We've rented multiple large units from them over time and will definitely continue to rent from them for the long foreseeable future!

Johnny was very helpful and nice and attentive. Im happy to store here

Johnny was very helpful & fast serving customers like myself. Thanks for the prompt service. Ly.

Johnny was such a charm. Very helpful and has awesome customer service. Really recommend him if you need any information. Thank you so much Johnny.

johnny was very helpful and gives the best customer service. thank you very much

Great service 👍👍

Best service

Convenient, well organized facility (Phillips Ct Carol Stream). Mary is a pleasure to deal with. She was a great help with getting everything all set up with the unit. She made everything seamless.

Many thanks to Mary and Public Storage. Very well managed facility. Thanks

I met Johnny for the first time today while paying my monthly payment. Top notch professionalism, efficient, friendly and kind!!! A+++++++ customer service! Johnny and Mary are a fabulous team and I would highly recommend this location because you just feel VERY well taken care of, on every level!!!!!! Public Storage is lucky to have such great employees!!!!!!!

Love using this place

Awesome place easy to upgrade

Great customer service from Mary and Johnny.

Johnny was friendly and helpful

Storage Rep (Mary) was so helpful, I was out of options and she didn’t let me walk out until she found an awesome deal. Thank you Mary, you’ll forever be appreciated😊👍🏽

Good service,Tnx

It's good but Not great in the winter when it's snowing

Mary is a very friendly helpful person. She is always very helpful and goes out of her way to make sure everything is okay from billing to opening the gate to your storage facility....the facility and grounds are always maintained and clean including the winter. I've always had access to my unit. I consider Mary a friend as well as a good employee😊👍👍

Nowadays, its becoming more difficult to find genuine acts of goodness from people due to their alterior motives that most of the times are not even hidden any longer, what it means is their act of goodness was not at all genuine if they were expecting a reward in return from the act. But this was not the case when i visit this Public Storage by Carol Stream (499 Phillips Ct, Carol Stream, IL 60188) please make sure is this location not the one close by it. I was coming off a very bad experience from a previous storage facility because they made me feel unimportant and the property manager had no intention of helping me, but only to take advantage of me by making a profit without giving any service at all. i was getting desperate to find a storage facility already so it was such a blessing that i was able to stumble and able to make a last minute reservation with PUBLIC STORAGE (499 Phillips Ct, Carol Stream, IL 60188) that same day and met Mary the property manager from this public storage location, Mary was able to help me in more ways than just getting a unit from their facility. she made me feel welcome and comfortable despite of my horrible experience from the precious facility that same day. sometimes it only takes someone willing to try to help that makes you feel so much better, at the end it doesnt even matter what happened before as long as your day ends on a good note, thank you mary for saving my day, i will always me grateful for it. god bless your heart Mary!

Mary (Property Manager) was very nice to work with. She made sure our storage facility was clean before we moved in and explained everything thoroughly regarding our account.

Great facility. Mary is great! Awesome customer service. 👍

Thumbs up to this location and thank you Mary for always handling my concerns and requests with expedited customer service. CHEERS.

Mary did a great job walking me though the set up. Really appreciated it :)

Jammie is excellent

Laura was very friendly and cheerful. She made the rental process easy and was happy to answer all of my questions.

Mary was very kind and helpful thank you so much Mary.

Mary was helpful. I will definitely refer friends and family to this location to speak with Mary!!

Friendly, efficient, and made the experience very smooth.

Mary Was Welcoming Upon Arrival. Great Hospitality! She Provides Prompt And Reliable Service.

Mary was so kind and professional I highly recommend this location because of her! Awesome service!

I came in to look at a unit, Mary was very nice and helpful, her office and property was very clean and well managed.

Mary was an awesome site manager. Anytime I needed help with, payment, access to my plot or even late fees, she was there to help. Thanks Mary so much for your advocacy 🙂

Great service

I have been having trouble with finances this year and was not able to get my things out by the first. The district manager Justin was very understanding and helpful in getting my things out after the first.

Mary helped me with my rental and was a pleasure to deal with.

Update - 09-30-20: my rent increased by another $17. My rent started out at $27 when I moved in, less than a year and a half later it is now $73. Ridiculous. I cancelled my unit. Update- 04-04-19: I spoke with the district manager Chris earlier who apologized for this miscommunication and is working on a fix that works for the both of us. I likely mistook their notice of rent hike as spam and discarded it. Based on the customer service I received from Chris I updated added a few more stars and will re-evaluate when I speak to him next. Update - 04-03-19: I've been renting for 6 months and this month they increased my rent by $17. No warning, just my usual bill that happened to by 60% higher. Be aware of all the 5 star reviews, they have a promotion going on when you sign up if you give them a good review. I've had no complaints with this place but the rent increase is shady to say the lease. Make sure you ask how long you are locked into your rent before signing.

Mary is very well trained and on the ball. A pleasure to work with.

Lous . Service no one ever in office!!!!!

Mary was extremely helpful

Mary was was wonderful! In and out in a few minutes... thank you!!

Mary called right away and was very helpful during the process

The customer service here is amazing Mary was so helpful a real sweetheart patient and understanding she's a real gem of a person.

Mary was very helpful and informative

Mary is a great personality and very friendly

Mary offered excellent service!!

Great service from Raven

Our experience here was very wonderful! Janine was so very sweet and extremely helpful, not to mention funny and kind!! Thank you, Janine, for everything, and Merry Christmas!!!

The manger Ebonee showed me a unit and gave me all details about the pricing she was a great help

Stopped in to get information about renting a space. Employee Ebonee was so kind and was really helpful. Overall this was a great experience!

Great customer service Raven and Mary are great

do you do storage for vehicles

Fast and easy rental, clean unit, and great service from Janine!

Mary gave great customer service

They were wonderful, from when I first rented the unit, until I moved out almost 2 years later. Everyone was so helpful, especially Jorge and Ariel, I highly recommend this self storage!

Great place, nice and clean. Sherry is so friendly!

Sherry is very helpful and knowledgeable. She went through every detail with me that makes me have easier time on the moving out process!

Sherry is very helpful!!!

Great customer service

Sherry was very helpful

Sherry was great! Quick and easy rental procedure! Very helpful

Ms. Sherry was awesome and very helpful. I appreciate all the care and attentiveness I received. Thank you again!

Sherry is the best, you gotta see her and she’ll hook you up and be a great help!

Sherry was very helpful and kind

I checked 2 other places for price and availability .. Public storage won. Sherry did an awesome job getting me set up and situated. 5 stars all day long...

Friendly and quick service

Sherry service was stupendous!!!

Sherri is the best. Very easy to work with.

I'm happy with the great service nice person hart work and keep it clean

Sherry was very helpful and informative, pleasure doing business with her

Sherry Was very friendly and helpful. Advised me on all the ins and outs of the unit, the best type of lock to get, and made the rental very smooth. Would recommend working with her!

This was my first experience with public storage service and I must say that Sherry and Janine were AWESOME! They made my family's experience a pleasant one, and we would certainly recommend this facility. Thank you!, and keep up the good work!

Sherry, very pleasant and helpful

Sheriry was very courteous, helpful,and knowledgeable,she helped me choose a storage unit that fit my needs.

Sherry was especially helpful and friendly! Clean facility, easy to get in and out with large vehicles.

Quick fast service with Sherry. Thanks!

SHERRY WAS AMAZING!!! She was very thorough, informative and kind!!! Customer service is at its best with her!!! I strongly recommend this location and Sherry for any rental needs!!!

Sherry was awesome!!!

Sherry has been very helpful with all my questions. The area is always clean and safe.

sherry at this location was an excellent help at answering all questions and helped me set up my account over the phone.

Sherry is great! Very helpful. The property is clean and very safe.

Sherry was amazing! So patient and kind!!! 😊

Storing my classic car for the winter. Sherry was super helpful and friendly. Made the whole experience simple and efficient. (Bought their lock, but not their insurance.) Reasonable pricing, and the month-to-month contract gives me the flexibility I need to adjust my storage needs. I'll update if anything changes, but so far so good!

I moved from out of state and Sherry was at the desk to help when I showed up. She was AWESOME! She allowed me to park my trailer while I did some running around, and even made sure it was under the security cameras. The whole experience was pleasant and even humorous at times. I can't speak highly enough of Sherry, her professionalism and the place in general. Thanks!~

Super clean storage spaces! So happy with my experience at Public Storage. The staff was extremely helpful with answering all my questions! I’ll definitely be using them again!

Sherry helped

Danielle was very professional and helpful throughout the whole process! Easy to get set up and moving!

Janine was very helpful in making us feel welcome and provided high quality service.

I have rented here several times with no issues. The staff is always helpful

Danielle was a great help and very knowledgeable. She answered all my questions before I even asked. Great location and very clean.

Anya was friendly and very helpful

First time visiting, didn't look any farther. Went above and beyond , provided all options with the best professional service. Thanks again..

Professional and attentive to customers needs, suggesting all best possible options.

ERIK IS PRETTY COOL, AND PROFESSIONAL...SUPER FAST TOO.

Erik was very helpful and provided all the information I needed.

Very clean, spacious, professional. We have worked with Eric on three units and find him to be very efficient, helpful, and pleasant.

Nice place to storage things

Erik, the property manager, is awesome! He helped me get into my storage unit, explained in detial everything necessary. Awesome! Thanks so much!

Eric was very helpful!

Sherry was amazing! Super helpful and funny! We enjoyed her help and sense of humor!

We rented a unit with Erik and he was great! We brought our 3 little kids with us and he made the process super fast and easy!

I rented a space with Eric. He was very helpful and made the process super fast and harmless. Thanks Eric!

Erik was the most friendly and helpful person I’ve ever had the pleasure of dealing with. Glad he’s working here.

My husband and I came in here not having a clue on what we needed. Ashley was a blessing. She's very personable and professional and knew exactly what we needed! We're both very happy with the service here and had a very good experience here :)

Ashley was helpful. Will be renting next year.

Shea was very knowledgeable on the rental agreement

I came in a few days ago looking to buy boxes. Ashley was working and she is one of the friendliest most professional employees I've had the pleasure to speak with. Unfortunately even though she informed me about the quantity diacount the prices were still far too high so I did not buy anything. Thanks so much for the pleasurable visit Ashley!

Can i pick up some packing supplies there?

Maria is always awesome and friendly!! Thank you so much for helping us out with the unit.

Maria was courteous and friendly, helpful got me signed in and on my way quickly

Shea was a great she showed me three different units all in a downpour of rain. She did all of this without a complaint.

Maria is awesome

Great loocation great price

This company is pure garbage. After you are all moved in they will change your monthly plan and incease your rate. Want to know what the reason the District Manager Curtis Heinz says why? Because we can. Yes. I will be removing my belongings ASAP and never using this company again. What awful customer service!

The service we received from Maria was excellent!!

Best service I have had. Maria is awesome person.

Great staff and great support!

Maria did a great job today she helped out big time

Maria... made the process smooth and easy to understand....

Maria is awesome... She knows her job well and makes it a pleasant experience.

Maria was extremely helpful and knowledgeable. She made things easy

Great location and extremely nice customer service. No issues at all. Maria who is working there was very knowledgeable, welcoming and made my experience using the storage a pleasant one.

I was recommended to this location and the special were great and the service maria gave me was oustanding. Maria thank you so much for everything.

Ashley was amazingly helpful! Such a wonderful woman! She was so friendly and was able to answer all my questions and get me everything I needed in no time! Great place.

Thank you Maria for great service and for helping me with my storage needs

Maria has been very helpful all through out the time I've stored at her facility, couldn't have asked for a better manager like Maria.

Great service maria thank you awesome service when you need storage stop here and she will help you out

Always a great location, Maria was very helpful and efficient. I've been a repeat customer for the last several years, would recommend Public Storage for any one with storage needs.

Maria is great help thank you helping us with storage unit. Awesome unit

Ive known Lily for awhile now as a friend and when my family needed storage we went to her for help. It was fast and easy. Highly recommended.

Laura has great customer service - she is always pleasant and remembers her customers needs. I just meet Raven for the first time over this weekend and again wonderful customer service. This public storage is the only place I would keep my personal belongings.

Maria was awesome and very helpful. I am a very satisfied customer!!!

Maria was great, great service and great attitude. Would recommend to all my friends.

Maria, has been always very helpful and answer all of my question. I could not be more happier and if you need storage, come ask for Maria she will help you out in all of your storage needs!!!! 😊😊

Maria is an amazing attendant and helped us get an amazing rate on a unit. She's always been so helpful and helps keep my father-in-law in line!

I rented about a week ago and the manager there Lilianna was so helpful in deciding what was best for me. Maria called me to check on how my space was working. They really care. I recommend this facility it's very clean and the employees are so nice.

Chelsea is amazing. Friendly and nice to work with.

Maria was so helpful today.

I only interacted with Maria and she is amazing. Everything was explained properly and handled professionally. She is great

Just picked my car up from a winter storage session with Public Storage. Maria made the entire experience easy, and I never doubted the security of my vehicle. Highly recommend this location.

Maria was very nice and courteous, she took the time to explain the process and I was done and storing stuff in 10 minutes. Nice area, clean out of the way and easy to get in and out.

Thank you maria for your great service !!!

I find my experience here, is always pleasant people are helpful although I do not like to pay to store my things. The grounds are clean and well-kept. And people are very friendly. Maria goes out of her way to always be helpful. But I still do you not like to pay to store my stuff.

On behalf of Fusions Group I'd like to thank Maria for helping us set up the storage space.

Exalant service maria thank you

Maria is very professional and pleasant to talk with

The customer service is awesome. Maria, the property manager is very helpful and friendly. The property is always clean and well taken care of. Everything is in good working condition.

My experience with Maria was awesome. She has a great customer service and always with a smile. If you need storage come to Maria she will help you in all of your storage needs.

Awesome customer service. Very personable.

Maria has great customer thank you for always helping me in my storage needs

What a great place to do business!!!! Maria is so nice and welcoming every time i visit.

I am really satisfied with MARIAS service here at the Carol stream location

I received good service, the place is clean. Maria is a good manager. I recommend this place to everyone! I used this place for years. They answered all my questions.

Maria is very helpful every time I go there. Always smiling

Laura gives excellent customer service, very sweet lady...

Maria was a fantastic help for us! She was very knowledgeable about the units that we were looking at. The units were very clean and organized. But most of all, I would like to write this review about Maria. She has become more of a friend than just a customer representative for Public Storage.

Maria, the manager was a total sweetheart helping out a first timer.. units were clean and easily accessible. The experience was terrific for my short term needs. if you need a space with the most helpful manager that Public Storage has ever employed.. please ask for Maria!!! Besos y abrazos para Maria!! :)

This was a GEAT investment and Maria couldn't have been more efficient or helpful. She has guaranteed our using Public Storage in the future and recommending it to others.

Maria and Ashley were very professional they should get a pay increase

I just became a customer and the service I received when I applied was excellent. Maria is a very nice employee she explained everything clearly detail by detail and made me feel comfortable.I am satisfy with her customer service she really know her position with the company. Thank you Maria for your time and help.

My experience with Maria over the last couple of years has been great! Maria is very professional and always tries to do whatever she can to make sure that I'm a satisfied customer. I appreciate that. There's only so much she can do about the rate increases because she is not the owner of the company. However, as previously mentioned above, she still takes customer service to the next level to do whatever she can to make sure that I'm a satisfied customer. If it weren't for her efforts and integrity I may have canceled my agreement (after 4-1/2 years) with Public Storage (PS) and moved this summer to a competitor's brand new location. Thanks to Maria's help I now plan to remain at PS for the remainder of 2015 and hopefully beyond. Thanks again Maria for your honesty, integrity, great customer service and for that warm friendly smile that you always have on display when I stop in the office! PW 7-8-2015

DO NOT use this public storage facility, the lockers are garbage, easily opened without the correct key in the lock and there are mice in the lockers. On top of that they have terrible customer service, they lie and over charge you and dont return your phone calls till days later. Do not enroll in auto pay if you plan on ever leaving. They charged me my auto pay amount and I was told if I moved out within the first week I would get my money back, and it would be credited to where I only paid for the days I was there that month. When I moved out it was on the 6th, I was told I had to pay extra for the week I was there in order to be credited. (was told differently the day before by another employee ) after 20 minutes of the lady at the desk not knowing what she was doing I paid extra, I had to leave as I was moving and on a time frame. now over a week later, i still have not received my credit, I called and they tell me they cancelled my payment and are sending me a check in the mail, which will take weeks. When I try telling her that i was charged the extra money still, she screamed at me over the phone saying my extra payment was reversed, which it is not. They now have been holding up over $100 of my money that I should have gotten back over a week ago. I will never associate with public storage again. The employees are extremely rude especially maria, and all tell you different things, you don't know who to believe and they are extremely unprofessional.

I like this place, it's convenient, helpful, and I got no worries keeping my stuff there, safe and secure, cause I'm a truck driver away from home for months at a time, like I said, no worries, thanks Maria and Drew!!!

Maria gave a great service at the time of rental. She explained everything great place to store your items.

Service was great Maria was very friendly and attentive. Great customer service.

Maria was excellent and explained everything to me and got me a great unit thank you for all of your service this is the place to store your stuff.

Thank you maria for your great service everyting has been Very good

Great service from Maria, attended us very well, very friendly, and explained us with many details about the unit, its our first time renting a unit there and was the best place to rent it. With the help of Maria we rented a 10X10 unit, thanks a lot Maria for your great service.

Thank you Maria all of your service I will tell all of my friend and family of what a great place to store

Mui buen serbisio me dio Maria gracias por todo.

This Public Storage is by far the best 'one I've ever experienced ...Maria the property manager has even stayed later for me so that I can come in and make my payment and so that I won't accrue a late fee....

Llegue al public storage de Carol Stream buscando una unidad y me atendio Maria muy amablemente y con una sonrisa en su cara, me explico todo el procedimiento y los precios que mas me convenian. Gracias Maria por tu ayuda Dios te Bendiga :) :)

excelente atención de la señorita Maria Morales. Es muy atenta con los clientes. Felicitaciones

Maria has great customer service. I have never been at public storage with great customer service thank you maria

Maria has great always with a smile when I come in the door and thanks to her I did not get a late fee and we want more ppl like Maria thank you very much for you help

Maria has always helped in all my needs and always help me very much in everything thanks for being so friendly.

After making many phone calls, I decided to go with PS. I met Carol and she was very easy to talk to, patient and very thorough, explaining all the little details along the way as well as showing me a couple of units in the process via a golf cart (it's a pretty big place). I also met Maria and have seen her more when I go there and from the start, she has been a joy to deal with. Maria is a warm and fun person and is just happy to be there it seems. Maria is very thorough and explains everything not to mention she is a hoot to be around! Site is very clean and very easy to get into as aisles are wide and spacious. Storage units are very clean and it is very easy getting in and out. I feel comfortable and safe there. Highly recommend using them and would use them again.

María has great service.I hace been storging here for a while she always is very helpful thank you María for your service.

Awesome sales lady great knowledge of her property Maria knows her stuff makes me want to come back and rent the whole property

Maria has great customer service and very helpful and fast service thank you very much maria

Maria was "GREAT" Everyone needs her great customer skills. She made the process painless.

Friendly service, Delightfully Funny employee. Made my day.

Little hard to find, but the overall experience and assistance from Maria was great.

Maria was very knowledgeable & helpful. Got in & out quickly!!

Very friendly and professional staff Carol and Maria have been a pleasure to work with. Nice clean well kept facility. Highly recommend.

Great service thank you maria

Maria has excellant service overall. This property is great place to rent a unit.

Maria is awesome! Great customer service!

We just rented a space here! Maria attended us an was very fun and professional showing us the unit! The units here are all outside where you drive up to them. They are also fumigated monthly, which I think is great. We got a good deal and Maria was very thorough about the details and answered all our questions clearly, even after we got slightly confused. Paperwork was paperwork, but that's nothing to be surprised at!

Everything went smoothly quick move in. Easy access everything

When i step foot in to public storage at 499 i was so depressed and María help through out the rental and her smile and laugh made my day

Maria has excellant service and always smiling.

The customer service provided by Maria was excellent. Went to inquire information about renting out a storage and all my questions were answered satisfactorily. Just waiting for my contract with another storage company and will be moving here.

Stopped in a couple of days ago just to inquire about the options I have as far as renting just to compare with other companies. Received excellent customer service from Maria. Because of this, I am looking to rent within the next month or so.

Good price. Friendly employees. No hassles. No complaints.

The first time. I stepped foot into public storage Maria greeted me with a big smile and always helps me in all my needs and listens very careful to what I need and she always there . I love the monthly courtesy calls she always give us. I will truly recommend this property to all my friends and family

I was a longtime renter with self storage due to there price. I was looking to see what are the rates around these days. When I walked into the office at public storage I was greeted by Maria. Now I would like to say she is a very helpful honest person and how she answered my questions blew me away. To break it down her service and honesty is why I'm with public storage nw. I don't mind to pay alittle more then wat I pay. Because the service Maria provided is worth it. Recommend ps at 499 philps carol stream and speak with Maria u don't get that service at self storage.

My experience with maria was beyond excellent from the first time stepping through the door until now with even answering my questions. i had bad experience at other locations but maria's honest, friendly, and making a customer feel important as to how a customer should be treated was above and beyond. Maria saved me from leaving PS which i rented at a different loc. and the experince in the past. Due to the great customer service in all asspects would not go any other place. Will rent every year customer forever. Highly recommend this location than any other. We need more people like Maria and the service she provides.

Every time I come to public storage I see maria. She's always with a smile and very nice. And always very accommodating. Makes my visit more pleasant!

Wonderful. Leslie was very helpful information

This was a very pleasant experience renting my first ever storage unit. Maria was excellent in listening to my needs and then explaining all details. The premises is clean and well kept.

Nice area and customer service was fast and helpful. (Maria.)

I meet maria upon initial signup and she was very friendly and very helpful. The facility was clean and professional looking. I would also like to add that during a subsequent visit during tornado like weather, i was having difficulty gaining access to the facility and maria came outside without hesitation and a smile on her face to help me. customer service is not dead. HTH.

I was greeted by Maria Morales and Kelly Bogaacz and their customer service was excellent. They were both very friendly and a major plus was their great sense of humor. Thank you Maria and Kelly : )