Public Storage Self-Storage Units at 2023 Schmale Rd, Glendale Heights, IL

Meg has been so helpful! She is always accommodating my schedule in regards to appointments and helps out with getting me the best deals ALWAYS!(:

Beware!!! Regardless of what promotion you sign up for your storage rent will be increased. I have been using Public Storage since the end of 2022 and there were 2 prince increases last year alone. One price increase this year so far. If you need assistance with your account you get the run around if your phone number is recognized in the system. Your best bet is selecting the option to get a new unit to get someone on the line. Also, if you have to move your belongings out after the 1st you are still responsible for the full month they will not credit you back regardless if you were only using the unit a few days of the last month. If I ever need a storage unit again I will not be using Public Storage.

Had a problem reserving and paying online. Landrace was very helpful in getting me a unit.

Leandra and Megan are great. Give them a raise.

Meg is a pleasure to work with and helped me get a lower rate! Talk to her for great customer service!

Grate felicity safe well lit and grate storage prices

Random storage increase without any type of explanation.

Had a great experience with Meg and helped me out with getting storage. Friendly and best customer service

Meg was very helpful and a pleasure to work with. Thanks for all your help!

Megan greet,& helpful

I truly feel like I have been renting storage units my entire life! Between personal storage units and storage units for my company I have always believed in loyalty so I used CubeSmart for over 15 years, but unfortunately I was never given the respect a loyal customer deserved. With that said last month I finally made a decision to shop around and finally make that long overdue change. So I put several requests out to majority of the local storage locations nearest to my home. Of course I knew I would be bombarded with calls and offers from all of them, but for the first time ever I received a call from an extremely professional and knowledgeable storage manager named Meg! She not only took her time explaining everything to me in detail but she also listened to all of my concerns!! So I did something I have never done before and I immediately locked in a unit and paid the amount due utilizing the AMAZING 1st MONTH OFFER. Meg was by far the easiest person to speak with and was someone I truly believed I could trust with all my storage needs now and in the future! So to sum it up I picked this Public Storage because of Meg and her natural ability to build a strong relationship with me that I trusted! Thank you Meg for making my decision so easy.

Excellent renting experience. Meg was super helpful and pleasant.

I had a fantastic experience at Public Storage in Glendale Heights, thanks to the exceptional assistance provided by Meg. Her outstanding customer service truly made my move-in process on March 11, 2024, smooth and stress-free. Meg's extensive knowledge and willingness to help with all my inquiries about the facility and procedures were impressive. She even went the extra mile by being mindful of additional charges for items like locks and promptly credited me since I already had one. Meg's genuine care and dedication to putting customers first were evident throughout my interaction with her. I highly commend Meg for her exemplary service and urge the management to acknowledge her for exceeding expectations and making a positive impact on my storage experience. Thank you, Meg, for your exceptional service that truly stood out!

John was very helpful made the transaction very smooth and also checked up on us while we were there to make sure we were good.

Great public storage place! Megan was very nice and helpful.

Meg, was awesome, she’s professional, very helpful and polite. And a joy to work with

Megan, the property manager of The Glendale Heights Public Storage facility was amazingly helpful. She spend time with my son and I making sure we got the best possible deal as we were downsizing two storage units. Highly recommend this facility. Clean, climate controlled, safe and friendly, helpful staff.

Meg is so great and helpful. I love her.

Vince is a nice honest gentleman, but public is not a American company. It is run liars . Don't trust their e rental .

It was great help

Great and convent location ! John helped out tremendously

Kim was great!!! She was very helpful and knowledgeable! She answered all of our questions about the units & found what best suited us at the moment. She will find the best unit for your needs & you wont be let down! I highly recommend this place and working with Kim!

Kim was extremely helpful in the process of transferring to a bigger unit

Jammie, was an excellent helper to transfer me in a new unit. She was pleasant and very very helpful.

Kim was fantastic!! Highly recommend this location. Easy access and the units were fairly priced. Kim was quick to help us through differwnt options for our temporary storage unit. It was a great experience.

Kim was very helpful. We were in need of storage boxes for a move. She was very informative and gave us many options.

Kim was such a great help in finding the right space for me. Very knowledgeable and great customer service. Highly recommend using this location.

Great experience with Adam in the leasing office. The location is super convenient and the grounds are well maintained, as well as the individual hallways leading to the units. Not crazy about having to use the app for access as sometimes it’s finicky/wifi troubles, but you are provided with an access code to manually input if that route is better.

Kim is amazing. She is so helpful and friendly!

Kimberly J. Was SUCH a help on the phone she answered all my questions and was so sweet about it too!

Kim was so amazing and helpful answering my questions. Definitely a 5 star employee with 5 Star customer service!!!

Kimberly Jones was very kind and helpful when I called in to ask a few questions. She was caring and knowledgable as well! Thanks again Kim!

Jammie is such a great person, she’s very sweet and kind. She helped me out a lot and showed me many displays I’ve never had an amazing encounter like that. Dj is the best thing at this location since Jaime I’m so glad to have him to help me with my storage needs Every time I come in to see DJ I feel the need to write a review thank you DJ

DJ is incredibly professional and a fantastic employee

Hello I had the pleasure of dealing with Shawn at your Glendale heights facility, and he was amazing.He helped me tremendously.He is a wonderful asset to your company..Very grateful to him

Wwaa

I had a great experience.

Amanda was amazing!!!

Excelente customer service, took his time to show me storage space. Explain hours, safety, entry and app. Thank you so much DJ for your excellent help!

In 7 months rent went from $165.00 to $212.00 for a 10 x 10, I asked when will it stop going up, its ridiculous, I was told it will keep going up. I would of been long term, they don't care, I'm a senior, they don't care, I moved out, they don't care!

Nice clean facility, helpful staff and climate controlled easy to access units! Update: within 6 months the original price was nearly doubled:(

this public storage is easy to get to with plenty of space for cars. There are usually always push/pull carts as well. The person who helped us, DJ, was extremely kind and helpful. Got us the best prices and was efficient. Couldn’t recommend the place more especially with DJ’s help.

DJ WAS AMAZING!! THE CUSTOMER SERVICE WAS LIKE ABOVE AND BEYOND! 10/10 would recommend!!!

Dj is amazing. I appreciate his kindness and professionalism. Provided me with all the right information needed to get the proper storage size. I definitely recommend this location for public storage.

I had a great experience. DJ was a great job with helping me with everything. He did beyond expected. He was friendly and a great person. I really loved the storage unit as well.

Piper was outstanding

DJ was extremely friendly and knowledgable with going into detail about our options. Left feeling very relieved knowing we chose the right place with the right people. Thanks DJ!:)