Public Storage Self-Storage Units at 440 E Saint Charles Rd, Carol Stream, IL

Jammie who works in the office is such a great person, very kind, and polite. This girl seems to have alot of responsibilities at this huge facility and I say that from just seeing her working while there. Very clean in the temperature controlled building, plenty of carts... this is my 2nd time renting here. It's a good place!

This location is always clean and the office staff is always helpful and friendly!

I am extaxic about her knowledge and appreciation for a new customer. I am so happy to switch back once again. She is just plain and simple...the best

I have been a customer for a long period of time and Jammie has been so amazing to work with I hope she stays here for a long time.

Thank you Jamie for your help as this was my first time renting. Excellent customer service

My name is Greg and the young lady that helped me was named Janie. She was great and when beyond. She was outside working doing her task of keeping the area clean, I didn't have an appointment. But I pulled up and asked her for help, she immediately stopped what she was doing and came and gave me her undivided attention. I needed to pay a bill and get a larger unit. She took me on line, showed me what and how to do it.,then set up my app on my phone. Great employee great place.

Jammie is the best property manager in the world. She is so pleasant and a pleasure to speak with there should be a world of property manager like Jammie

Jammie very accommodating, professional in dealing with client,detailed in explanations about the rental space.Very nice person to do business highly recommended to others

Thank you Jammie for a great service

I had a wonderful experience when I rented here about 7 months ago, with the manager at the time. I didn't think that could be topped, but low and behold, when I went by last week to visit my unit, I ran into the same manager, I believe her name is Jammie, although it's probably not spelled correctly, sorry ! While there I inquired about some administrative changes (auto pay etc.) and possible extensions, rate reduction possibilities etc. Much to my surprise and delight, Jammie came through AGAIN. She is truly one of a kind, with a terrific personality, and a willingness to do whatever it takes to serve and assist your customers. She is DEFINITELY the type of person I want representing my company, and if I wasn't retired, she WOULD be working for me. She is always responsive and willing to go the extra mile to satisfy her clients. She is OUTSTANDING in every respect and will be the reason that Public Storage, and her facility in particular, will always be tops on my list. Thanks for all you do Jammie and please recognize and reward her accordingly as she deserves it. Keep up the great customer service. Best wishes...Rick Mundt

Had A Nice Experience Leandra Was The Lady Who Got The Job Done Quick And Respectful Will Refer Her To Anyone❤️

Jammie gave us excellent attention and supported us by showing us the available spaces so that we could make a better decision

jammie always very friendly to everyone

best storage I've ever had and all the stuff is great. Jammie is the best I so much appreciate her help

Great customer service

I have been using public storage in Carol Stream for 3 years. I always have a wonderful time in the ladies in the front are always super helpful. Never had an issue with my unit.

Jammie the property manager at this is location is really nice and very prompt goes above & beyond to make sure you leave happy If you live close by its a perfect way to declutter your house of unwanted stuff lying around

Jammie is a good girl who gives respect to customers.

Good service from Jamie. Mucho gracias

Jammie was awesome, from the start of the process of setting me up with a storage unit that fitted my need. She helped me out with the mobile app so when it's raining I can have access to the gate without worrying of the weather. Highly recommended if you need professional guidance, advice and service.

and I had problems with storage in the neighborhood, when I came here Jammie helped me, I was very happy, I recommend

My Experience With John From Carol Stream Location Has Been Amazing!! Polite & Professional. Attentive & Consistent. Going Above & Beyond Providing Remarkable Customer Service & Satisfaction!! JOHN Is A Great Example Of CUSTOMER SERVICE!! Thanks John! 10/10

excellent treatment and excellent service thank you Mr. John

John at Carol Stream Public Storage was fantastic he assisted me in understanding the contract, rules, insurance, and setting up the on line Public Storage app etc. He even proceeded to help us to the unit area. He is an excellent employee. I would highly recommend your services.

Jammie gracias por tu servicio muy bueno gracias

Jammie was very helpful, explained things thoroughly, very pleasant, cordial, if u offered, I would give 10 stars ty

very easy to rent out a unit and the employee was very friendly and understanding at this location. Jammie always answers any questions and greets us with a smile. :)

Outstanding service

Great customer service! In and out with my storage unit!

I’m so happy with the manager Jammie she always so wonderful to customers and always helps out

Horrible location. Fire the short girl. Won't come back.

John was helping us out today and was super helpful. He made the process super easy and informational.

I'm back. John and Jammie are doing a great job.

John has amazing customer service, he explained to of all the unit sizes in a professional way. I am a new customer and the way how he handled of explanation everything was outstanding. 10 out of 10. Thank you for the amazing customer service John. I will tell my friends and family to come use this location

John was very helpful and knowledgeable. he walked me through every step of the process.

John did a great job

John and Jammie were awsome they helped me get into a nice storage Unit. 10 stars

John was so helpful!! He’s very attentive to what’s important to the customer and understood exactly what I needed. Thanks John!

Easy access, great price compared to other storage facilities in the surrounding area.

I was a customer when I moved here about 4-5 years ago, and am back, as I now have a relocation out of Chicago, but need storage. After doing a quick online search, and a basic reservation, I received a very pleasant follow up voicemail from Jamie regarding my upcoming move. Since I was in the area I stopped in just as Jamie was arriving. We’ll I can’t begin to tell you what a WONDERFUL experience it turned out to be, as we toured the facility, saw my unit, and she answered every one of my questions, and then some. I was SOOOO impressed with her service, professionalism and personality that I went home and grabbed the needed materials and came back to complete the check in. Jamie was nothing short of OUTSTANDING in every respect, even juggling multiple customers with success. I just observed a FIRST CLASS , customer oriented and personable representative who demonstrated how customers are to be treated. Kudos to her and thanks for the wonderful treatment. I look forward to doing more business with you and hope that you are recognized and rewarded accordingly. Keep up the great work ! Rick Mundt

Daniel was great and he is an asset to your company.

It has been a pleasure to do bussi ess with Jammie. She is very energetic and very pleasant. Thank you for the good service.

Fast and efficient, Daniel breezed me through rental process.

I have been a long time rent over 15 years. They increased my rent once in a while. I use auto pay and did not pay attention. In May my rent was 238. When I did my tax last week I found out that they had increased my rent by 35% to 318. I called they said that they would adjust to $258 but would not retroactively make adjustment. The message is: the rent should be $258 but we scam you if you do not pay attention particularly long time customer and autopay

Jammie is very professional and very nice. She’s a hard worker and has the best personality

Excellent customer service,

DEE is the greatest!! SHE'S SUPER COOL AND EXTREMELY HELPFUL! She made my experience more than worthy. If you guys are in need of a good quality storage at a decent rate look no further. Thanks again Dee😘💕

Jammie is patient observant and helpful