Public Storage Self-Storage Units at 903 E Algonquin Road, Arlington Heights, IL

Theresa saved me money and I like that. She talked me into transferring instead of moving out. And she also found one close to my old unit. Thanks again

Lainie whenever I come to Public Storage I'm always welcome with a welcome face welcome voice and an awesome smile she has such a loving personality I can stand there and talk to her for hours my name is Maria Woods branch and she's my kind of person I love her heart

Lucy help me good with my balance thank you for your help

Monique was very helpful 👌

I can’t say enough how helpful Theresa is. She helped me get the best price and unit for my items, she was willing to come and show me each unit that was available. 5 star service!

Lainie was very helpful I travel for a living so I use storage often and she was amazing friendly and great customer service! 10 stars give her a raise

My person was very nice. Her name is Lanie.

Great experience and lovely service from Lainie she knows what the costumers wants and needs. You need more workers like her

We came back to store because of how wonderful Lainie is always smiling and helpful 10 stars Best Customer Service

Lainie was very helpful and explained everything. This is ny first storage and she made everything easy with great customer service 😃 UPDATE: Once again she helped and even got my rent lowered so i can stay

Laine is amazing and always helpful!

Superb customer service experience I had with Lainie, Very friendly, kind and professional. She went above and beyond to make sure I was happy with the rate and services. Thank you Lainie!!!

The best… The help and attention that I received from LANEY set my pace to make this move. I feel a lot more at ease and organize. Thank you, Laney.

The lady is awesome, very helpful and with a big smile all the time.

The is public storage is great. This wonderful woman, Lainie, is a great help. I didnt know how to get or what is the price of the storage. But with here help, it went smoothly putting my stuff and with reasonable price(depending of the size of storage). I really appreciate with their service.

Lainie my storage Earth Angel. You keep my valuables safe You make me feel Valued & Respected GOD Bless You & Thank You

Laine

I made myself a new found friend with Lainie ! At a very stressful time her smile and assistance made all the difference in making my move easier I really appreciate Public Storage and Lainie !! UPDATE I need to add another space and again Lainie went above and beyond to help Top Notch service I trust her with all my needs

LAINIE VERY HELPFUL AND FRIENDLY GOES OUT OF HER WAY TO HELP Returning customer due to LAINIE being so professional and so friendly very helpful!! Glad to be back!!

Lainie is so helpful and friendly , best customer service

LAINIE is always so friendly and helpful , muy simpática She helped me set up the app on my new phone too ,😍 She also helped me get lower rent so I can stay forever

Lainie is always so helpful and keeps the property clean and it is a pleasure to see her you can tell she loves her job and customers, top notch,so sweet and professional 👌😍

I went in and spoke with Lainie regarding my current monthly rate for possible reduction. She took my information and foward it to corporate, within a short period results came back with a reduction in my rate. This reduction in my monthly rate is such a blessing at a time so many people are struggling to financially get by. I am thankful for Lainie and for all the great work she does for us the customers. God bless her!

LAINIE WAS ABSOLUTELY PHENOMENAL!!!!! SHE JUST THE TYPE OF WOMAN YOU WANT TO MEET AND WORK WITH, I COULDN'T HAVE BEEN HAPPIER WITH EVERYTHING THAT SHE HAS DONE FOR ME TODAY!!! SHE'S THE BEST!!!!!

Great location to store your stuff , property manager Laine is such a sweet heart . She is professional and handles the facility neat, clean and organize

Lainie was very friendly and helpful, fantastic customer service

I had issue with my rent and was going to move out but Lainie helped me with a solution so I would stay and also reorganize and save money , great customer service !! 10 stars

Moving cross country is never easy, esp when unknown storage is an issue. I read a LOT of reviews & the raves about Lainie and Public Storage & how easy she made what can be a tough chore for people convinced me to choose this facility. I could not be happier! The reviews are all true. First, it is close to my new home, but also when I called to make my reservation she explained *everything* so simply! There are so many details to worry about, but she cleared that fog & eased all of that off my mind up front. The day I came to "move in", I needed some changes made but it was a breeze, which was an unexpected joy. I was a bit lost & exhausted, so she took me over to my unit, which was clean & perfect for my needs. She is helpful, friendly and extremely professional. Making this process fun is not easy, but she made it seem that way! I hope you have as good an experience. 😊 UPDATE: The downside? Significant price increases ($20-30) each year for a very small space without notice. 😲 HOWEVER, asking them to review the rate can help, some. Thank you again, Lainie!

Lainie has wonderful customer service skills. She answer all of my questions. Leinie is really friendly and always with a smile on her face always willing to help.

Lainie is the best and always smiling and helps me , great service all the time

Lainie is always so helpful and friendly and gives best customer service!!!

Lainie is always awesome and kind. You are lucky to her like associate. Thanks

Very nice counter person super helpful

Awesome prices and Lainey the property manager she was extremely nice, helpful and knowledgeable. Highly recommended!!!!! Thank you for your help and assistance

I always receive very professional attention from Lainie every time I need help or with a question, thank you lainie you are very good person…….

Lainie is such a sweetheart, helped us find a perfect storage space. Will come again if i need another space.

Lainie was very helpful and used Google translate to do rental and explain everything as I know little English , very nice

The girl named lainie is absolutely unbelievable at her job, you need to give that woman a raise and a promotion, cause you'll never have anyone better there, and I've delt with the other of people there, they can't help me anytime I've asked.

Lainie helped me make the best out of a stressful situation. She gave great customer service and found me a perfect space for my needs at a great price.

Lainie give the best service ever was really nice n helpful she is the best

Lainie is so nice and helpful , great customer service!

Salina was amazing, great service, and most definitely helpful. Very great customer service. Thanks!

Lainie is so very friendly and helpful

Linier its help me very perfec Good experince

Jace was great. Quick and easy.

Awesome service!!! Jace handed every detai …super job!!!

Nice place very nice stuff highly recommended

Nice facility, great staff and good value. Public storage is lucky to have Lainie.

Great customer service, thank you Jase

Jace was here and very helpful and professional. Great experience