Public Storage Self-Storage Units at 475 Horton Drive, Roswell, GA

Denise the property manager was awesome, she help me get in the building! Thanks again

A big shout out to Denise. You have an outstanding employee that always greets me whenever I come in. Always smiles and great attitude. Great customer service and polite. She is definitely a 5 star employee.

I had a great experience getting my storage unit. Everything was easy and Denise was extremely helpful with answering any questions and getting me ready to move in super big thank you to her!!! Would definitely recommend

Love that it can be 24/7 now

I was looking for storage and this is definitely the place clean, easily accessible and affordable!! Icing on the cake is the friendly and helpful 🤩 staff -Denise is truly a customer service 💎 gem!! This location is awesome

Super clean, amazing customer service!!

Denise is a great property manager ! Super helpful and nice.

Great service thanks again

Greatest work place ever. I’ll visit anytime

This Public Storage location is easily one of the best-kept facilities I’ve seen. The property is consistently clean, well-lit, and clearly well-managed. Everything from the gates to the units operates smoothly, and you can tell there’s care and attention put into keeping the place secure and presentable. It’s always reassuring to store things somewhere that’s clearly looked after. Highly recommend this location if you’re looking for peace of mind.

I highly recommend the public storage at Dunwoody place location for all your storage needs . As well as the 475 Horton drive location , they were both extremely helpful with my current situation..

If it wasn't for an employee named Angela I would rate the customer service a big 0

Property was very clean and kept up. Missy helped me find the right space.

Thank you for the good service

The property is very clean! Missy was very helpful in assisting with the door code and was a pleasure to talk to!

Nice secure clean property. Missy was very helpful with showing the units and explaining procedure and security.

Thank you Missy for helping me today. Those cars from the car lot were blocking me from exiting. That is a terrible set up. Again thank you for your help.

Good auction prop Janice

Good auction prop

Good job ladies

Ms Angela was so help fully I give 5 stars nice customer service I really recommend this place to everyone

Great service from Angela today. Very helpful.

THANK YOU Public Storage for hiring exceptional customer service reps. Vita deserves ***** every one of these five stars. I Tanya Whitfield have been a customer at your Horton location for five years. Vita’s customer service is superb. She’s professional, courteous, and genuinely a beautiful person. When she’s on the grounds cleaning she acknowledge your presence. I recently lost my job and could no longer afford both units I was renting. Vita’s understanding of my emergency vacate was heartfelt. She immediately contacted her superiors and was able to rectify the situation giving this stressful customer peace of mind. It’s a beautiful thing, witnessing someone care enough to go the extra mile to help you in your time of need. Nothing less than outstanding service. Services like these definitely contributes to PUBLIC STORAGE success. Again, thank you for hiring exceptional representatives like Vita. Sincerely, Tanya Whitfield a loyal customer Professional, friendly, courteous, and great location. I feel my belongings are safe here. I’ve been here a year and absolutely love it! Thank you, PUBLIC STORAGE.*

Lea was super healthy and amazing. She was able to help navigate the Kiosk in the Roswell, GA location.

I had the pleasure of experiencing exceptional customer service from Ms Vita at the Horton location. I was scheduled to vacate my space today and she had was very helpful. Ms Vita’s professionalism and efficiency were evident throughout the entire process. Beyond her competence in rental logistics,Her friendly demeanor and willingness to go above and beyond truly set her apart. Overall, my experience with Ms Vita was nothing short of outstanding. Her exemplary customer service exceeded my expectations and contributed significantly to a memorable and enjoyable experience renting with public storage. I would not hesitate to recommend Her and this space rental location to anyone in need of reliable and exceptional service. Thank you Ms Vita, for your professionalism, dedication, and genuine care for your customers. Sam.

Está seguro y lugar muy cuidado

I went there to move into a bigger space within the location, a dilemma occurred and caused the need of management attention as Ms.Vita saw I was in distress. Ms.Vita made the interaction extremely pleasant and took care of all my concerns. Thus, making me one satisfied customer of Public Storage. Exemplary Service Ms.Vita, Thank You!

Good jon lafies

Excellent service and outstanding staff. Latoya is a total expert.

Thank you Ms. Vita for helping me. I really appreciate you.

Ms. Vita today was beyond helpful , full of wisdom & understanding, she was very communicative & just a huge relief of help in the time of need . I 100% recommend if you come to this location to ask and talk to Ms. Vita if you would like any help . Thank you for such a wonderful & easy experience!!! I was a little upset when I arrived and out of nowhere Ms. Vita appeared and took all worry or stress from me thank you pubic storage for allowing Ms. Vita to be here to assist and go beyond to accommodate me

Vita, thank you so much for making this process smooth as can be, never been to a storage place that had customer service like this!

Ms. Vita was extremely helpful, professional, and friendly. She helped me switch units because the one I was assigned did not work well for me. I am a first time customer of public storage and my experience has been great thanks to Ms. Vita.

Carolyn was very helpful to me today

Great first time experience!!!!

Awesome staff!

Vita is the staff member I met when I went to my storage space. She was VERY helpful, kind, and prompt to handle any questions and requests I had, and she made me feel like I can really count on Public Storage in Roswell. Also, the prices are great.

Amazing staff. Very friendly quick and easy with handling paper work .

It’s a blessing to have Ms. Vita there always positive and here to help.

Ide love to give 1 star for the months the gate has been left open but a change in management to Vita has saved this place and I feel my stored goods are safe again. Thanks Vita!

First time here and the women in the office are amazing really helpful and nice to have a conversation with make it so much easier to deal with

Great costume service for Ms Carolyn

Very friendly staff. Mrs.Vita and Mrs.Donna was very nice. Am very happy I chose this location. Thank you again and GOD bless…

Miss vita was a tremendous help in my experience with public storage. Thanks alot.

Great customer service had some issues with gate and storage shed with my 82 year old mother in the heat. Donna and Stephanie saved the day… outstanding service!

chips prices, excellent service

GOD thank you for all of your blessings!

Renting a storage with this place is so easy and convenient! I really appreciate the convenience and their great customer service.

The people are pretty nice here. But one thing I don't like is needing someone to cut a lock and it don't happen, not even after a few weeks.