I wanted to take a moment to express my heartfelt appreciation for the exceptional customer service I received. From the moment I called until making it to the location Kathy, Angela and Janice went above and beyond to resolve my issue. It was evident that your team is dedicated to providing top-notch service. The level of attentiveness and professionalism displayed by your staff was truly remarkable. They went above and beyond to address my questions and concerns, making me feel valued as a customer. Not only did I receive prompt and accurate assistance, but the genuine kindness and empathy shown by your team members made my experience truly memorable. It's rare to encounter such a high standard of service, and it's a testament to your commitment to excellence. Thank you for setting the bar so high in customer service. Your team has earned my loyalty, and I will wholeheartedly recommend your services to friends and family. Keep up the outstanding work!
Angela was very kind also professional great service!!
My experience with this storage facility has been wonderful. The staff are always professional, helpful, and nice. I lost my keys and the manager Donna was so nice and kind. She assisted me in having the key cut promptly with no charge, I was able to access and my stuff without stress. she's exceptional. Thanks Donna!
This is a great facility nice and friendly staff.
Very helpful and to assist when needed
Angela team Dumwoody was excellent today. Thank you for your outstanding service. Look forward to working with this team again.
Miss Angela was amazing service I recommended. 100%
Angela was weary kind and very professional .she is excellent person
Angela gave the best customer service I have had since I have been in Georgia she is more than ahh 5 star she is a 10
Excellent service, fast and friendly
Kept my stuff in a 10X10 storage for 5 months and it was a great experience. Angela set me up real fast and even checked me out quickly. Can’t recommend them enough!
Kay was exceptional!!! Very friendly and super helpful
Kay did a remarkable job. Her customer service skills were incredible and she went the extra mile to find me and book me the perfect space. Public Storage is blessed to have such dedicated and professional employee. Perfect service 💯
Great service. Angela was great at the front desk.
Nice costume r service from Ms Angela 🙂
My experience with public storage was horrible. My brand new furniture was only in storage for a yr and was ruined. It had water damaged and could hear rats moving in the walls, most of my things had mildew on it. Please beware when dealing with them
Angela was awesome. Great customer service
Angela was amazing, she helped me right away, thank you very much
Ms. Angela was very nice and helpful good customer sevice
Angel was extremely helpful,she was also patient with me,she answered all my questions effortless.
Angela gave the best customer service
Overall great service thanks to Angela!!
Great experience with Janice and Angela. Friendly faces, professional service, and a great attitude. I’ve been here for a couple years and never had an issue.
Nice place and the employee was very nice with me no matter how I looked
Angela the property manager is so rude! They overcharged me and she wouldn't even try to see why until I demanded to show her the proof and she immediately blamed it on someone else . She didn't fix the problem though she said she would . She also put a $250 charge on m unit for leaving one item I thought someone may have wanted by dumpster ( all kinds od furniture , clothes , matttrsses, etc there from previous people making you think it's ok ) she could have simply told me to easily remove . I had to all corporate and they apologized for her less then invinzing demeanor . She has no empathy or customer service skills . I don't feel comfortable with her treatment and I'm moving m stuff out after 4 days of having the unit ! I will be contacting BBB
Yes this place is the best Storage option in North Atlanta Bernadette is very helpful and understanding and they work with you as well just be honest and the parking has alot room for safe driving in and out no blind spots ...Don't look anywhere else before you try them
Went to several locations and could not find anyone on property. Waited at the Dunwoody/Sandy Springs location and Angela was there and opened promptly at 9:30am. She was super friendly, very courteous and professional. What a great way to start my day! Thanks Angela!!
Angela was very helpful and knowledgeable
Very professional and affordable.
The property is in a great location and the units are very easy to access. The front office staff (Danielle and Bernadette) are very knowledegable and helpful. The property itself is very old and is dark and sometimes dirty. the bathroom is pretty gross. But we have had a great experience there (rented a unit for 3.5 years) and never had any problems that couldn't be easily resolved by the front office women.
Angela was a very nice person.
Angela is a great help I highly recommend you to ask for her
My husband and I was looking for a storage at a reasonable price. And Bernadette at public storage was just the lady to help us with what we were looking for. Thank you Bernadette for having Super dooper customer service. Art that has been lost by a lot of people. 5 stars for customer service
BERNEDETTE IS OUTSTADING, WITH EXCELLENT CUSTOMER SERVICE SKILLS
This location is very helpful. And Bernadette was awesome to work with. She went above and beyond and is very friendly. Great job
Best service ever. And so sweet and friendly
Warm reception fro manager
I visit this place today, and I am very happy with the help that I received from ANGELA, She is Amazing and so kind. Definitely I recommend. The space is clean and secure. She explained very well.
Great service from Bernadette, thank you for your help.
Great service! Angela helped me quickly and swiftly!
Gate malfunctioned this morning (as any mechanical gate does), and before I could even let them know about it, the repair guy was pulling up....I even got a personal phone call from Angela letting me know that it was repaired. Very professional of her to call...and she even came outside and assisted me. The staff there are very friendly and helpful. I have no issues with the ladies at the front desk! Thank you Public storage for being on top of things!
Just came in to change my info and Bernadette is such a nice lady, feels like talking to family
Great service from Angela! Awesome personality and very professional.
Bernadette was great help and fast
Bernadette was so helpful, kind, and professional. A real pleasure doing business here! Highly recommend!
Angela was very helpful and I enjoyed her customer service the whole time I was in the store!
Great location and quality of service. Bernadette was extremely sweet, and exceptionally professional and thorough. She found the right size unit and set us up with the pricing we reserved online. She made the entire rental process easy and smooth- very much appreciated!
What a pleasure, it was working with Angela, who is very diligent and practiced utmost safety and social distance. You have e gem of an employee
I have used them for the last three years and I have no issues. Very accommodating. I have Nothing had to say.
Ms.Bernadette was phenomenal with how she handle the service; it was smooth and swiftly.
Angela was an exceptional help!! Would recommend anyone to this location 🥳
Bernadette was very sweet and very helpful. And also very knowledgeable of her job.Well done👍🏿👍🏿👍🏿
Bernadette was professional, worked quickly and efficiently to help assign me a storage unit within minutes of me making a reservation. Great service!
Excellent phone and in person service from Angela!
Love the security, location, and easy access. And the elevators!!
Renting online was quick and easy, and Angela at customer service was kind and helpful.
Angela & Justin are awesome
Angela is always a pleasure dealing with when coming to visit the office. Helps me with any questions I have.
Justin gave great conversation very courteous and very helpful
I had an awesome experience at this location with the guy that works there by the name of Justin. He made this way easier than I thought it would be
Angela was great with checkin!!
Great & friendly service.from Angela.
Angela was a terrific representation for you all! A+ service from start to finish!
Good job Angela and Bernadette got me all taken care of!
I didn’t not get a good vibe from the woman that work here. They rushed me because they wanted to lock door “on time”. Bernadette was irritated that I wanted to read what I was signing. They talk to me in a belittling Demeanor, questioning all my answers to them. They were rude, she made sure to tell me, that me and my Fiancé are just friends if we not married. Her comments were so uncalled for. Even though we got out same car and came in holding hands we did have to be 6 feet from each other but whatever. They then asked my “friend”, my fiancé, to feel out a review right then and told him all this stuff to type that was not true. They did not treat us well and our experience was not happy or pleasant. They gave us the wrong storage unit number having us walking around in that hot place for it to be their mistake. Directions given to get To the unit was wrong and vague. I should have read other reviews before I took my stuff here. I’m praying nothing goes wrong while I’m leasing. Wish I could give no stars! Trust you don’t want to leave your stuff here they don’t care at all about your belongs.
Quick and easy process. Appreciate the great customer service and professionalism.
I had a great experience renting from Public Storage. Bernadette was extremely helpful and very kind. Plus they have social distancing and mask protocols in place so it’s a good COVID safe location!
Great very helpful. And detailed
Good service from Bernadette and Angela! Very kind and very helpful.
Angela and Bernadette were courteous and awesome!
Bernadette were very professional and considerate. She explained the size storage unit I need. Provided great customer service, also patient. Angela is a very considerate person. She had an outgoing personality. Every time I come to pay for my unit, she always give great customer service and keep it professional. As they say service with a smile.
Bernadette was awesome!! She made downsizing the unit smooth and super easy!!she took her and made sure I understood everything clearly...didn’t feel rushed!!! Very Thankful and Greatful!!
Reserved a unit for a move across the country. Angela rented my unit and told me I was out of luck that reservations don't secure a unit and it was rented to a Walk in. Told me to call area manager if I had a problem. Do not rent here
Angela was delight to work with!! Really easy process and very clean
Do NOT come here. All of my property has water damage and it’s only been storage for a week! Expired elevator, only One extremely raggedy dolly. I constantly see rat traps. Please don’t come here. Also feels like a sauna.
Angela is an awesome person with great personality made the whole process stress free
Public storage on monroe drive 25596 was a great experience. Big shout out to Diamond who made us feel good had us laughing and was super helpful. She knows public storage. Great personality.
Angela was fast and explained everything thoroughly. Got me a nice deal on the unit I needed for my items. Great Service!
Recieved assistance from Bernadette great service as well as patience high recommend.and its close by home 😁
Angela was an excellent manager. Very polite. She deserves a 5 star.
Angela was very helpful today and she help me find exactly what I was looking for
Mr. Miles the Manager is very professional, friendly, and helpful. Mr. Miles made sure that the moving process was easy as possible.
Angela & Bernadette were great help with smiling faces. Go see them for packing & storage needs. FrFr
Angela was most helpful today. I'm happy that I came in to rent a unit 🤗
Angela and Bernadette were awesome in helping me to get a 10 x 20 unit on short notice. They are very pleasant, accommodating and provided me with a high level of service. The unit was clean during the walkthrough. Angela provided me with the tour and the instructions to access my units. Thank you ladies.
Angela was great and very helpful!
angela and lu has been very helpful and polite. thank you guys for your service.
Great overall experience. Angela has been great during the onboarding process.
Lou and Angela are awesome!
Great custumer service by Angela.
Angela gave great customer service and assisted and answered every question in regards to renting a storage unit here. Fairly fast process. Thanks for the help
Angela is a awesome person with a good personality
Was accused of leaving furniture on the property the manager called and left a nasty message and had the audacity to tell me I was lying. When i went down to the property oh that wasn’t you I didn’t look at the tape good. Do not rent here. Then the district manager called me and didn’t offer me anything but oh I’m sorry. Poor customer service.
Angela was amazing helped me with so much thank you.
Angela was great. She was determined to find me a good option when I thought the one I booked was too small. Great customer service.
Great service !! Thank you so much Angela for your assistance. Very sweet
Angela was very pleasant and helpful. Thanks for the help!
Angela was amazing. I enjoyed her energy and her Patience. She made me feel welcome new to atlanta. Greatly appreciated her excellent customer service. Great Prices!!!!
I'm not happy at all with this facility. It's not truly climate control. I've visited my storage on several times and sometimes it's the same temperature as it is outside. I went to check today and there's mold growing on my couch and bar stools. Check out the pictures. They're telling me to file with my insurance but I shouldn't have too. If you're advertising get a climate control storage to prevent that from growing, sounds like to me you need to make sure that your storage has the proper temperature. Its disgusting. I'm going to take this further because this is crazy! The spots on the furniture and trashcan is from mold that's currently growing...
Angela was a pleasure. Great experience 😁
Angela is a very sweet person and very helpful in showing me my space
The space was exactly what I needed to store my property long term! Angela was very helpful and nice.
Thanks for the quick service Angela
Great customer service. Angela was very pleasant and helpful.
its advertisement is a dollar, for one month, but there are fees that brings it up to 40$ also its mandatory to have insurance, omg, and you don't find that out until you get there ugh grh. this is not cool corporate world.
Angela have me a great experience
Angela is amazing she helped us for everything!! She is so sweet 🥰
Angela was so nice to me. I really appreciated it.
Lu has shown great customer service. Very friendly very easy to understand when it comes to the paperwork....He is a great asset to this company
Service was amazing! Angela was so sweet and knowledgeable!
Friendly, knowledgeable and has all essentials you'll need.
Been using this place for long time, great staff, helpful and polite, always ready to go extra mile.
Wonderful experience from start to finish! Angela had everything set up for me and gave me a tour of the property. Excited to have people that care looking after my things!
Angela is a great! Got me and got me out ! Showed the space with a lot of knowledge of the product all the fees where told to me and she is very friendly and upbeat!
Angela was awesome and very professional 👍
Angela is very helpful and pleasant.😊
Great service from big Lu
Lu gave excellent service. Walked me through the process of getting my storage unit. I rent at this location all the time and the customer service is wonderful
Angela was awesome and very helpful and provided world class service.
Great customer service from Angelia nice and friendly smile🙏🏾
Angela and Donna were awesome!!!!
Excellent customer service!!! Quick service 5 start 💪💪💪
Great customer service for Angela
wonderful job ms angela thank you for your wondeful service
Angela helped me out quickly and painlessly! I came at the end of the day and she was so sweet about helping me get a unit at a great price! Thanks so much! ^_^
Great experience! Easy to set up! Angela showed me several storage units until I was completely satisfied. Honored online discount. Nice place great customer service.
I've been at public storage for 10 months Angela has been a blessing she's always on time she's very helpful I'll come in often and she's helping others the place look good so always clean bathroom look nice and you're always has a smile on her face please on nominate her to be the best thank you for listening to whom may concern
Hi Mrs Angela it's a 👼 angel . I'm have the best experience o er this storage. She help hme and make easy everything. Thanks Mrs Angela .
I had a pleasant experience at this location. I worked with Lashanda, she escorted me into the facility to show me the size of the unit I reserved as well as a few other units to help me determine what size unit would be the best option for me. She was helpful, patient and provided great customer service. The place could be a lot cleaner. There's a lot of dirt and dead bugs. Make sure your possessions stored there are covered well.
Angela did a good job.and she good customer service.
Excellent Angela was really helpful
Angela is amazing ! Great customer!!
Lashands was helpful. Would recommend this public storage
Lashanda is extremely helpful! We weren’t sure we were the unit size we wanted but she was extremely patient with us. We found the unit that was the perfect size for us!
Angela is great,her customer service it’s the best and she is very loving and accomdating
Their vents spit out soot and ruin everything you own. It’s also very hot. Not climate controlled as they claim. That too ruins everything you own. Not worth it.
Great employee we had showing us around the public storage place. Her name was Angela and she made us feel comfortable and definitely assured us that this was the right decision for us as movers and place our furniture here.
Angela is so nice and helpful!!
Angela was amazing! Such a great experience. Thank you!
Angela was bright and cheerful and very helpful . Great to work with.
I had the pleasure to be assisted by Angela who was amazing!! She made everything feel easy as pie! This is he first time I have ever had a storage unit.
Angela was great and efficient. Property clean and easy access
Angela is awesome go and see her at this location.
Move in was very easy and Donna was very helpful.
Great service by Ron today helping me getting set up with our new storage.
Ron is an awesome manager that was very prompt and helpful over the phone so I came to the property where I met Latoya
Reserved a spot with Ron. My experience Was excellent. My review of 4 stars is due to yet yet using the facility. So far so good.
Nick had excellent customer service and was very transparent about our entire encounter. We will definitely be continuing to do business at this location as long as Nick is employed.
I scheduled an appointment and was going to be very late arriving after closing I spoke to Nick who was very understanding and helpful assured me he would do what he could to leave notes and instructions for next team that would be there the following day The next morning I arrived and spoke to Ron who informed me that the unit I requested was no longer available nor was the rate He attempted to find solutions as he explained that reservations are useful but Public Storage is still "first come first served" I was really disappointed and little overwhelmed after a long drive thinking I would have to start my storage search over but Ron was determined to help me and showed me a different unit close to the size I requested although he couldn't change the rate Fortunately for me the regional manager was in the office that day Donna was very pleasant and accommodating as she was able to honor the rate I previously had My trip to Atlanta was long enough 700 miles of issues but the entire team at this Public Storage made me feel at ease and breathe a sigh of relief Thank you Nick Ron Donna and Jordan for making my day!
Ron helped me find a space and promotion that works for me. Thank you so much.
Lashanda was wonderful! She was really personable and knowledgeable about Public Storage. Amazing to work with!
Lashanda Was Great! She Was Very Helpful! Great Experience!
Barato y espacios conforme tus necesidades de almacenaje.
Came in here to find a unit that's climate controlled and close to our house. Rosanna showed us multiple units and was extremely helpful! I recommend coming in on a day that she is working so that she is the one to assist you with finding a unit. We saved a ton of money going with Public Storage, and I highly recommend them for any and all of your storage needs!
Thankyou Carlene, you were charming, professional and helpful yesterday. A great end to a very full day.
Lashanda is awesome!! Helped me with great attitude and wonderful customer service. Units are clean and secure. I would / will recommend this location
Lashanda is awesome with her warm welcoming smile and her inspiring personality. She is very attentive and inquiring about our Public Service satisfaction, she satisfies our needs with competent solutions, such as being very considerate and apologetic and reassuring that action has been taken to solve the problem, example: one elevator was loaded with furniture and unattended, I reported the situation to her, not knowing that the work order was already completed by her. I look forward to seeing her each time we visit our stuff at Public Storage.
Everything was good.. I just don't understand why if you when you rent a unit they prorate the bill, but when you leave they don't prorate. We went to clear out and the elevators were both out so we came back a few days later to find out we had to pay for the whole month. we rented on the 4th of the month and it was only 3 days into the month.. This is why I rate them a (3).. unit 3022.. if anyone has any information please feel free to share.
Lashander was very helpful today. She was professional and solution oriented. The staff was friendly both last week and this week and very helpful. Betty
great customer service fast and efficient...
We rented a unit here for about six months. Went in to retrieve items, noticed that it was extremely warm in the basement, and found mold in our unit. Employees told us the air conditioning wasn't working, wouldn't say how long it was out. We moved everything out the next day and told them we wanted to vacate the unit. They said fine, sent me on my way. Two weeks later, I get an email that my account is past due. I call to find out that they didn't do the walk through at vacate, and that I should have gotten a receipt. Apparently it was on me to know their vacate procedures, since the employee I talked to seemed content to just let me walk out and be done. Terrible experience.
The customer service was excellent. Thank you Lashanda.
Request a unit in the center of the building because we've found leaks along the outer wall. When moving in or out, flip the red switch on the inside of the sliding doors to turn the unit off so they stay open while you're working and you don't have to rekey in your code. You're welcome 😉
Lashanda was amazing!!! She helped me and was as patient as a saint while I changed my mind 15 times!! She was very knowledgeable and has a great personality!! She deserves a raise!
Call center did not give me all the information I needed when I was inquiring about renting a space. Got to the location and was informed about charges that I was not expecting. Highly disappointed and disgusted
Great service, easy setup and thanks Carlene
Carlene was a great person!! She was very helpful, knowledgeable, and patient. She made sure I was moved in and all settled. She even checked on me during my move in as well!! She was great!!
Great and fast service! Thanks Lashanda
I am really happy with this location. I was able to get a good deal by going online. I was paying as much for a 5 by 10 as I am paying for a 10 by 10 here. Make sure to enter your information to make your check a piece of cake! Thanks to Lashanda for her excellent customer service!
Carlene did a fantastic job at helping me through getting my storage location! Loved the service and it was done efficiently! Thanks!!
Justin and lashanda were very helpful and courteous.
Lashanda was so professional, I had a great experience!
Carlene is rude and keeps information from you that's important to your account. I would recommend Public Storage but not this location. For example: I lost my key and asked her to cut my lock. She says OK so I buy a lock from her. After I finish my purchase, she informs me that she could not cut the lock. My rate went up, I asked when and how were we notified. She states by mail and in my file, there are returned letters because we moved. Close your unit and move before you have a real situation and Carlene is behind the counter.
LaShanda is always so helpful!! I have been in multiple times over the course of our move, and she has always been friendly and knowledgeable!!!
Visited Public storage today and Carlene was SO helpful and informative. She was able to get my Mom set up a unit in all of 30 minutes. It was a seamless process, with great rates! Definitely would recommend Public Storage!
Carlene was very professional & informed me of all the products they offered.
Been a customer for years. Love the staff
the service was awesome, Lashanda did an amazing job I would recommend it to everyone.
Best service ever!! Carlene is the real hook up! I was looking for a 9x10 amd she find me a 10x10 and a large door!! Get to her is the best!!!
Ms. Carlene assisted me with my move. And was a wonderful help. She recommended products to protect my things, and was very knowledgeable. I will definitely recommend her to others.
Great customer service from Lashanda!
I made a reservation for a storage for a certain day. The sales teams who helped me make the reservation told me I could move into the stragedy early if need be and that would be fine. I called the location before actually attempting to go there and the lady rushed me off the phone before I could even state my intentions. That should have been my first clue. But against my better judgment, I went to the location anyway to try and get into the storage. Granted, they were closing in the next 40 minutes so I figured I could get in there and get it done fairly quickly (I had just gotten off work). The same lady that I spoke to on the phone was there telling me I was just walking in and they had stuff to do at closing and I should have come earlier. I was super annoyed and just left without getting the storage. Never using Public Storage again, thanks, rude lady
Lashandra and Dedrick provide great service. Good job!
Lashanda was on top of it.
Barbara and Lashonda were very friendly and helpful!!
Lashanda and her team were fantastic. Excellent location right at Roswell Rd. and Dunwoody Pl. in Sandy Springs makes it accessible and convenient anywhere in the north metro area. I needed a clean and safe place to store my belongings and I found it here. 5 Stars.
Carlene is great! She got me the best possible pricing and was very clear in all the charges and setting my account up. 5 STAR CUSTOMER SERVICE!
Fantastic service! Carlene was a dream! Got me a great deal on a great unit! Answered all my questions! Saved me money and time!
Lashonda is awesome! Exceptional service.
very convenient place and that the person who was there lashanda she was really helpful and super friendly
Wonderful customer service! Lashanda was super nice and very helpful. She gave us a tour, explained the pricing, and was super accommodating to us. We will definitely use this branch again.
Carlene was great. She asked questions to see which unit would be best for us. She also suggested products to make our packing experience pleasant. She answered all our questions and was patient. She walks you through which was great since we are renting unit for first time. We would definitely recommend going to see her.
I am relocating to the Sandy Springs area from NJ. On the day of my arrival, I had the pleasure of meeting Carlene. She helped me determine the right size unit for my belongings. She also showed me how to access the property and walked me to my unit to make sure I liked the location. She was very pleasant and made the entire paperwork process easy. Carlene was a gem to work with.
I've had many helpful experiences and secure service with Public Storage. I've used this facility many times over the years and will highly likely continue to use it it the future. I ended my current unit rental with Carlene today who was friendly, prompt, and efficient. Thanks Public Storage and Carlene!
Carlene was outstanding and really provided excellent customer service!
Carlene's customer service was fannnntastic.
Carlene was very friendly and helpful
On a number of occasions I would go to my storage unit around 6am and find the main gate as well as the main entrance open. On one occasion the main gate was closed but the gated walking entrance was left open as well as main entrance. People working on their cars inside the main gate noted on a few occasions. I told staff about open gated and they seemed uninterested in resolving the issue. 1st month rent was "free" but administrative fees equaled what a month rent would be. I did not feel this location was secure. I felt unsafe entering the unsecured building. There seems to be only 1 or 2 cameras at main entrance. Floors seem to be without surveillance. I removed my stuff from this location to a better location.
I love the location on Dunwoody Pl. The property manager Ray is always on point. He is always alone but it doesn't seems to slow down his morale for the company expectations. Ray is such a remarkable young guy who knows his stuff.. if anyone needs storage in the Sandy springs area visit Ray, he is awesome..
Raymond has always been a pleasure to work with.. he is always respectful and shows major compassion regardless if he's busy or not. I would love to send out my feedback because he is in fact irreplaceable! !
Raymond was super cool and helpful. Very pleased with servive and storage space.
Raymond was soooooo patient and helpful. Couldn't have had a better attitude! He is was very honest and helpful. Thanks :)
Raymond harris is so awesome with being very helpful to me for the past 3 months ....go check him out
Raymond is brilliant !!!!I had a great experience with public storage for the last 3 months.. Facility is always clean. Raymond is always productive and courteous. If I ever need storage again I will definitely be back to see Raymond .
Raymond is always very helpful when I come to make my payment. He makes sure that im updated on my acct and whats going on with my storage bill. The property is always clean and if i have any concerns Raymond makes sure they are heard and taken care of.
They were awesome however I do have a complaint about the rent why do you keep increasing without letting anyone know and what the reason is that is absolutely unacceptable instead of the reason why are they taking the space
Good size unit for decent price. Raymond was awesome, but the other staff members were not as helpful.
Raymond is a great guy gives great services and talk very precessional and uses all rules and make sure he tells u everything that u need he's very trustable and stands up to his word
Great service and wonderful facility! Monay and RayRay were extremely helpful.
Everyone was so helpful! They even carried my boxes to the car!!
WONDERFUL service each time i come Raymond is always 5star . I had storage once before and it was the exact same thing just wonderful simply wonderful..
I went to this location absolutely clueless about the process of renting a storage unit. Thank goodness for Raymond, he was very helpful, knowledgeable, patient, and he exceeded my expectations that day. The merchandise here is very affordable and they had everything I needed. Everything was neat, clean, and presentable. If I ever need supplies and materials for moving, or even storage, I know where to find Raymond to assist me.
Shauna was awesome and provided 5 star service.... thanks Shauna and welcome to Atlanta... good luck with everything!
Easy access to the place from my house. And friendly staff
I had the pleasure of working with Carlene. She was very helpful and answered all of my questions. Carlene is very professional and gave me advice regarding how to move my equipment and store it without it getting damaged. Thank you Carlene for a great experience!
I have 2 units at this location and always have excellent customer service! Ray is always helpful and I definitely recommend to go there!
Raymond harris is so approach able during my time with public storage. He help me so much. Ray is a all star... thanks ray rock on!!!!!
Raymond is one of the most efficient individuals that I have dealt with thus far at public storage. His personality and characteristics are amazing . He works hard and is very pleasant even under stress. I believe Raymond is a valuable asset to public storage at the Dunwoody Pl location!!!
Raymond is the most awesome person and the world. He is and should be Someone corporate .. He van muti task and still have respect and others!! RAYMOND is a winner!!!
Such a great storage facility! Raymond and Kiara are amazing! Great service! Highly recommended!
Charlene gave great conversation and customer service.
Carlene is awesome. good job!! 😃
After a very stressful day, the last thing on the to-do-list was to get a unit at public storage. I had already gone by two other storage facilities which took them at least 20 min. to just tell me their expensive rates and sizes. Raymond and Rina welcomed me with smiles and attentiveness and Great Rates! I told Raymond that my husband will be moving things by himself, so Raymond got us a unit right at the entrance of the building and it all took less than 20 min! They really helped to end a daunting day with a piece of mind and a smile. Thanks guys!
Ray and Carlene was very helpful for me with all the merch I needed to pack my things for protection of moving and storage thank you
I enjoyed my experience with public storage. The staff was a great help in finding me the perfect unit for my needs. Raymnd had a very professional attitude and answered all of my questions about the unit.
My experience with location has been wonderful. Raymond is always helpful & answer all my questions. Its very clean and I appreciate their experience and helpfulness.
I have been a customer at public storage for a couple of years and the customer service at the Dunwoody place location Raymond Harris has always been A1. YOU have the best employee in the world.
Very mover friendly. Carlene is very personable and great to work with. I would definitely recommend this location!
I'm overly satisfied with Carlene's service! She was so sweet and generous! She actually stayed late for me. She's more helpful than she knows :) ... We need more people like her in the world. It would be a MUCH better place.
Phenomenal Customer Service and Care delivered by Carlene!
This was my first experience purchasing a storage unit and Carlene was definitely most helpful in providing me with the perfect fit for my merchandise. Not only did she recommend the best fit for me but she took customer service a step further and insisted that I purchase other tools that would help protect what I would place in storage. It was a wonderful experience
Ms. Charlene was very charming and helpful in assisting me in getting the unit I needed. Fast and efficient.
Loved Maggie! She was very patient and extremely helpful
This is my first time to write a review fo public storage The sandy spring location is the place to go. staff working there are very fredly its like you are home a way from home Ray was man of the day he knows how to handle customers and I will recomend Anyone who is looking for public storage to go to sandy spring location it will be a Good choice I went to this location for the first time but Ray was very kind and he knows his job I wish we can have more staff like Ray please keep up with good work you are doing I am very sure I will come back Again. Thank you to all members of staff at sandy spring location.
Ray and Carlene made my public storage experience a wonderful one. They could not have been more accommodating when I needed to upgrade to a 10x30 unit at a moment's notice. And when I terminate my lease, Ray was just terrific in taking care of the paperwork in mere minutes thereby keeping my hired movers on time and on track. Carlene was always there for me when I had questions or needed supplies. They are a winning team. I will continue to recommend Public Storage to all of my "pack rat" friends and neighbors. Thank you.
Door to climate control building has been open and off track the last 3 times I have visited in a six week period. Climate control? They must have the thermostat set on 80 degrees because it is always very hot in the building. I do NOT feel secure having any belongings there and have moved out.
Great customer service and clean facilities
Charlene and Raymond has exceptional customer service .. I love those guys
Ray always has the best deals
Ray and carlene was great
Raymond was very professional and courteous. I love doing business with Ray Ray : D awesome guy!
To be honest, I never thought I'd be the kind of person that would write a review about a storage place, but Public Storage in Sandy Springs deserves a little bit of love. We were helped by the awesome Raymond, who was easygoing, funny and made move-in a breeze. No matter what stupid question we had, he was patient and nice about it. We actually looked at the storage place up the road before we made the decision (who, it turns out, were cheaper by a few bucks) yet still went with Public Storage just because Raymond was so nice. If you've got to store something and you're in the area? Go see Raymond. He's the man.
Carlene was AWESOME!!!!!!!... She was very professional and an amazing sales person!!!!! She is a superstar in my book and I would definitely send business her way!!!!! Thanks Carlene! You did a great job!
Thanks Carlene for all the help! You customer service is number 1!! Thank You, we will continue using Public Storage for all our storage needs.
Alisa was friendly, very courteous and helpful. She gave me options and listened to my needs to help find the perfect solution. Her manager was very helpful as well. They were so nice that I decided to spend money on extra merchandise (which I never do, lol). Thanks for a pleasant experience.
Ray and Mrs carline are the best at the Dunwoody place sandy springs ga....the are the best in the world ...
RAY IS AWESOME! Great customer service! Very knowledgeable! Rec to all!!
Came in today and Raymond and allisa was awesome. They courteous and kind and prompt
Raymond is the most professional guy, I have ever met when it comes to customer service and making sure the customer is satisfied and in order. I would recommend this place to anyone! Ask for Raymond!!
Raymond and Maggie was the best!
Carlene was great. Excellent service even assisted with service in the shopping center...I can honestly say the place is very clean and welcoming...Thanks Carlene
Raymond, was the manager that assisted me and I just have to acknowledge him. He is very professional, greeted everyone that was there with a smile. Made great recommendation. There was 3 potential customers including myself that walked in needing assistance at the same time. He did not rush or make anyone feel their needs was less important than the next. Over all went beyond the call of his duties and work well under pressure.
Carlene was very professional and experienced.
The moment i walked in to the store i was greeted and welcomed by Tiffany and Carlene. They were very knowledgable and did not rush me on getting a storage unit.They also told me of the deals and gave me the best prices. The first impression lasts forever and as a walk-in customer, i can say that i am sold. You got a customer. In this day and age it is very difficult to get associates who are professionals and customer service oriented. You did a great job team. I will tell my friends of this location sera