OMG Thank Richard for his prompt 5 star service, he was on point from first contact his approach was very friendly and prompt. He was diligent and filled with grace and had a beautiful smile along the way. He offered help in any way he could very early in the morning hours. Way to Go Public Storage you have a winner on your team with Mr Richard certainly a Great Asset.
Thank YOU!
From my recent stressful move I'm so glad I chose this location for my storage. A special shoutout to Richard for keeping the whole process super simple and really going above and beyond to help me out.
Janice and Angela were very helpful when I needed help removing my lock keep these two ladies please
Richard was so freakin kind and hilarious!!!!
My interaction with him literally made my whole day! Plus, I love how he keeps the place spotless!👌🏾😉✨
My experience here has always been amazing. Very professional and polite.
Richard at this location relieved a ton of my anxiety by helping me locate carts to make my move more seamless. The self service option was also easy and fast.
Thank you Richard for your exceptional customer service and for saving the day (and a few backs) lol
Richard was amazing. He was very helpful and took the time to answer all of my questions.
Richard was so nice and helpful. Great asset to this company
Great property and awesome people to work with
Denise was a tremendous help in getting my unit set up and walking me through the agreement and insurance policy’s and also directions for the easily way to get to my unit!
When coming here, ask for Denise!
Good person,atención perfect
Vance was very helpful and informed me about the property. With his help I am looking forward to a smooth storage move in! Thank you!!
I did everything online at 8:00am in the morning and moved furniture in 5 hours later, I could not believe how easy it was.
Was probably one of the easiest transactions I've ever done Robert was extremely helpful & pleasant!! Would definitely do business at this location again!!!
Thank you for the good service
So there are no carts to bring your stuff to your storage unit. Very disappointed!
Always friendly staff and quick to respond. Latoya is great to work with!
Everything went smooth. I'm very satisfied.
Angela give gorgeous service
Great place. Very nice workers!
Staff is exceptional! Constant rate increases are not.
Great crew at this location very nice very great service
Very clean property. Setup was easy. I was surprised by the virtual counter representative. I was unhappy there was NOT any dolly/cart. My unit was far down the hall. It was hot!
Staff is on point very smooth visit
Thanks to all the ladies.. good job..
Low key Scammers 😩 will quote you an affordable price to get you In & then they’ll start increasing every two months. Should’ve taken heed to the warnings, now I’m stuck. My sentimental/personal belongings are in storage…& now I owe them $300 for a 5x5 unit smfh
Wonderful Peeps....
Will always refer people to Public Storage!
MB
I had an amazing customer service experience with David Hodson. He was one of the most pleasant people to talk to. He walked me through everything so clearly, and was so helpful in answering any questions I had! I don’t normally write reviews, but it is so refreshing to get to talk to someone in customer service who is genuinely interested in helping you. Thank you David!
Debra did a great job assisting me at the kiosk. If you are utilizing a self service facility and the website which gets 2stars doesn't allow you to pay before arrival the Virtual Property Mgr like Debra have you covered. Customer service or anybody over the phone or chat are no help and don't comprehend well but will charge you even if the company is at fault. Good save Debra.I far and in. Thank you just to her only
Ms.Latoya was patient wit me over a phone call to help me set things up from my phone...She's very helpful and wonder, didn't mind giving the information I needed...It was because of Ms. Carolyn Contacting Ms. Latoya for the help that I needed.
Thank s to both of them!
Latoya
I rented a storage unit at Publicstorage unit at Roswell Road in Sandy Springs GA. When I went there today in the afternoon she welcomed me with a smile and took me to the storage unit, took time to explain where to park truck and the code needed to open the door. She made me to open the door so that I know how to open. Then we walked back to office and within no time finished the paper work and handed me two locks one for front door and other for back door. The place is well maintained and clean. I highly recommend this storage who lives in the vicinity of this place. Overall i will give 5 stars to
Latoya.
Excellent customer service and facility
Latoya and the other staff have been wonderful exceptionally professional and warm and friendly. Have been a customer for 12 years would recommend it to anyone!
Latoya is the best I tell you. She gave me an excellent experience today.
Facility is very clean and storage units are immaculate. It is fairly easy to get in and out of in a moving truck. But what sets this location apart is the staff. Every time I visit I notice the staff cleaning up, doing rounds to check locks and units, etc - very attentive. The staff are professional, friendly and always helpful. On a recent visit Patrick and Latoya went out of their way to lend a hand. Especially Patrick - he set aside the paper work he was doing to come out and assist me with something that was not his responsibility. Who still does that these days? Top notch service! I highly recommend this location to anyone in Sandy Springs looking for convenient storage in many sizes.