Public Storage Self-Storage Units at 7760 Roswell Road, Sandy Springs, GA

Good job ladies

Very clean property. Setup was easy. I was surprised by the virtual counter representative. I was unhappy there was NOT any dolly/cart. My unit was far down the hall. It was hot!

Nice prices but they definitely have rats. The day of my move in it was very warm and stinky in the storage. I don’t recommend this place

LaToya is awesome

Staff is on point very smooth visit

This is the worst storage facility I have ever used. access is terrible, the elevator is broken half the time. the elevator smells like urine because (I am guessing) there is no bathroom available and guest urinate in the elevator. why no bathroom? because the office is not open ... there is no desk clerk. Public storage is trying an "automated virtual clerk" that can't help you at all. Oh, since office is not open and access is terrible, there are no carts available to assist w your move. you have to physically carry everything up and down. Maybe the rents are less expensive because they are saving money w automated clerk and deferred elevator maintenance? NOPE. We found a cleaner, cheaper, new facility 5 minutes away w elevator, clerk, carts. $50 / mo vs $200 / mo Final straw? Roof leaked water into our unit ... damaging sentimental goods (photos/ passports) of deceased family member. Insurance claim? HA - how do you value photos? RUN away from this nasty storage facility.

Good service

Very Good Service!

Janice is awesome

Thanks to all the ladies.. good job..

The property manager is a thief …… she broke into my storage unit . She stole everything . Everytime I came to my unit she was around sweeping next to my unit basically casing my unit. She’s needs to be investigated and thrown in jail. She got her friends to rob me . And I’m telling everybody about this location . Don’t rent from here ……

RUN RUN.. idk how They have 4 stars. Every time I went the doors were stuck! Nobody, I mean NOBODY to help in emergency situation (malfunction of gates or doors). NO Dollys/carts/wagons to help transport your things -the landscape is hilly, so if you're in a truck it feels like you're about to tip over.... PUBLIC STORAGE DO BETTER! This location is the worst!!

If I could give zero stars I would. First let me say its colder in there than outside. The elevator smells like urine. There are no pulley to put your things on, means you have to take multiple trips if you have alot of things.🙄Then when you call the number theres a recording. I had to literally call 4 different numbers and finally reached the nicest lady. Please reconsider.

Low key Scammers 😩 will quote you an affordable price to get you In & then they’ll start increasing every two months. Should’ve taken heed to the warnings, now I’m stuck. My sentimental/personal belongings are in storage…& now I owe them $300 for a 5x5 unit smfh

Great 👍

Wonderful Peeps.... Will always refer people to Public Storage! MB

Awesome Crew

I had an amazing customer service experience with David Hodson. He was one of the most pleasant people to talk to. He walked me through everything so clearly, and was so helpful in answering any questions I had! I don’t normally write reviews, but it is so refreshing to get to talk to someone in customer service who is genuinely interested in helping you. Thank you David!

Easy Peasy!!! Clean/ac!

Debra did a great job assisting me at the kiosk. If you are utilizing a self service facility and the website which gets 2stars doesn't allow you to pay before arrival the Virtual Property Mgr like Debra have you covered. Customer service or anybody over the phone or chat are no help and don't comprehend well but will charge you even if the company is at fault. Good save Debra.I far and in. Thank you just to her only

NO STARS! This location is very unprofessional & the upkeep of this location is a disgrace! The staff is never available. Directions or clear guidance using the Kiosks is not readily available. The managers or district manager has not did everything they can to correct my issue with my unit. The amount or money they are asking for an air conditioning unit is a scam. There is no A/C…and the ceiling of the building is coming down. Also, there are rats & raccoons living in the ceiling (Check out the pictures) I have been trying to resolve this matter since the 1st of July, & nothing has been done. Do not rent from this location! They will not help you, & they will take your money!

The feedback is horrible. I didn't even move in. The building was absolutely nasty! The elevator took like 5 minutes to take me to my floor, and it had a strong smell of urine. My unit wasn't even cleaned. I tried to avoid leaving a review, but they would NOT REMOVE me after I unsubscribe from they mailing list 6 times! I chose to remain at my current storage and deal with the higher fee.