I choose this location everytime when in need, lovely location
Very good operation. Nice people. The property is well kept and managed nicely. The staff is always helpful.
Nice location, decent prices & Missy was very helpful with some questions we had. Would definitely recommend.
if you have the store is in amazing condition very clean and misty. She was able to answer her a few questions. Thank you.
The kiosk. Was very helpful the live agent was able to answer my leasing questions. I ran into the manager Missy who helped me locate my unit and gave me useful info on the property. She was very personable.
Missy is excellent Manager at this property. Very helpful.
Judy has great Customer service
reasonable rates. property maintained well.
thank you missy for your assistance with locating push carts.
Thank you Missy for taking time to show us how to use the kiosk and made us feel so welcomed.
I had the best experience with them. The on-site agent Missy was so sweet! I had to run to my car so I left my cart outside of my storage unit and she put my things inside for me. Very sweet❤️
Missy was great with helping us during our move! Highly recommend
Thank you, Missy for your assistance - you made the move in process less stressful!
Very professional and helpful
I came in looking for information and Missy helped me with every question I had! I highly recommend this business.
I was completely impressed with their professionalism and customer service.
I called on Sunday 6/29 at 4:30 to get help locating my unit. The only customer service representative on was Judy. She was about to get off but took the last call. She stayed an extra 20 minutes to make sure we could find the unit. She was unbelievably kind both with her time and patience. Everyone needs an employee like that. She deserves five stars, plus.
Love the place and people Janice was great
Staff is very nice and helpful. Clean facility.
Well organized. Clean and well lit.
The property manager Angela is really helpful.
Automated storage rental. But you are forced to purchase their combination lock at a very high markup rate, this makes it extremely expensive to users😊
Great customer service! Thanks so much
Good rental property.. clean and accessible.. good customer service
Great service for storages.. thank you..
I love this public storage! The staff are friendly and easy to talk to. And the property is very clean and well maintained.
Awesome location for atorage
Great location and always clean. Restroom available too.
We have been a Public Storage customer for close to 7 years now. The facility has always been clean and our items have been well stored. No complaints with these services or the people that work for Public Storage.
Our bill began at approximately $85/month and climbed to $375/month over this time. This amount became too expensive and we reviewed the app to see if there was a similar size for a lower amount. We found a same-sized unit on the same floor at our original price.
I called the office to see if they could meet that price and the best they could do was knock $100/month off.
We ended up moving our items from our original unit to the $85/month unit in 2 hours and have save ourselves close to $300/month.
I am glad this worked out but I am frustrated that this couldn’t be handled in a more customer-friendly manner whereby the lower price was applied to the original unit.
Angela and Janice were very very helpful and professional w help me in doing the rental
This place is great. We had a hiccup with our online reservation which was annoying because we had to get the bin because of a family emergency, we were stressed because i had to move mom in law into her house because of a fall, and Angela helped us even though it was one minute until they closed. She fixed everything and we got our move done quickly. Thank you Angela for all your help.
I have been with this particular location off and on for several years, but a few days ago I was there and my app would not work to open the doors for me. A staff member named Missy took the time to walk me through some troubleshooting steps and helped me get it working again. Then she helped me locate a cart and walked with me to get it around the whole building, so I wouldn’t get lost. She did all of this even though she was on her way out of the door to go home. This is pure excellence, and I sincerely appreciate her customer service on a day that was severely difficult for me. You never know what people are going through and her kindness meant the world to me!
Easy accessible and accommodating.
Trustworthy storage facility that is kept very clean.
Ms Vita and the Public Storage Kiosk staff have been nothing but helpful and efficient. Had underestimated my storage needs and the team was so kind and quick to help me transfer to a larger unit. Ms. Vita specifically had helped me get a new access code when my old one was deactivated (wasnt notified so maybe the computer system could use a once over there)
Overall fabulous service and staff.
Ms Vita met me at the storage and provided me with what I needed to secure my storage door. She is a real professional and very kind in her delivery as she provided the necessary means for locking my storage door. What a credited employee for Public Storage.
Vita was very helpful and friendly.
Moving experience was very good! S main st location is very clean and easily accessible to storage unit. Vita, the on location manager, gave me great customer service! Definitely recommend, lowest prices!
The crew here is awesome, and I had a wonderful experience!
Had the opportunity to meet with Angela. She was thorough and very helpful. What a pleasant individual to meet and certainly makes a difference in the way she treats customers. Couldn’t be happier with her customer service and highly recommend her.
Great experience lady explained everything to me I needed to know very helpful will definitely recommend
This is really a well run facility! Love how clean it is and the temperature control. Robert is extremely helpful and knowledgeable.
Great experience.
For the alpharetta location... I've been working with Robert at your store for years now. Having multiple units in GA and FL, Robert is truly so diligent and friendly and accommodating. Very professional which makes it even better for those tough to have conversations or payment snafus. I never write reviews but he's great and takes his job seriously. Makes me and My choice to use public storage feel safe and secure. Great hire. Give this man a raise!
Marge really helped me when I needed it. She explained everything thoroughly!
I recommend Public Storage at this location in Alpharetta Ga.
I’m so grateful for all the help we received from property managing team Robert, Marge and Donna at SOuth Main St Alpharetta Public Storage. We had an issue with our unit and they helped us resolve the problem fully. Thank you for this. We are long term renters and now we know we can leave our precious belongings and head to Europe for next two years and everything is safe and secure.
Tremendously courteous and professional, Robert is the best! That’s why we keep our storage items at this location, so many other options around but none come close in customer service!
It's a storage place, that's all
Very secure surroundings. I plan on moving down there soon. Easy on line set up.
This place is one of the best public storage units on this planet thank you Marge for helping us out keep up the gr8 work!
Robert did a great job explaining details involved with our storage unit. He was very nice and detail oriented. Great representative for his company.
Great experience. Robert was very helpful and provided excellent customer service. I would highly recommend this location. Robert will take good care of you!
Miss Marge helped me find a unit right next to my old one in such short notice and even saved me some money! Thanks again to you!
Marge was very kind and helpful!
Robert was wonderful made the process very very easy.
Great location & service!!
Marge was great!!!
Thank you!