Public Storage Self-Storage Units at 530 S Main St, Alpharetta, GA

If you're looking for a climate controlled storage, this is not it. It is HOT, sweating hot, although advertised as climate controlled. While the exterior and halls of the building is "clean" the bathrooms are mostly locked, hard to find and disgustingly dirty. I found the bathroom by smelling it. It seems to not have been cleaned in months.

Here is a possible paraphrase of the text you provided: I rent from this location and appreciate its convenient hours and low foot traffic. Instead of a physical office, there is a virtual kiosk where you can speak with a live agent. I would prefer to speak with someone in person, but it seems that this is becoming the new normal for storage facilities. Access to the facility is granted through a key code or by using your smartphone's Bluetooth. The same methods are used to access the elevator, which I find inconvenient. Once inside the building, I believe that access to amenities such as the elevator and restrooms should be unrestricted. The requirement to enter a code at different points in the building is likely a security measure to prevent unauthorized access, but I would prefer a simple keyfob. I am not sure if a keyfob is available. I hope this information is helpful to others.

Review is for location at 11195 Alpharetta Highway location: Do not rent from this facility numerous water leaks in units and public storage haven't been able to communicate and fix the problem. Going on 8 months with water damaged items and I have to move out of the unit and I hope others are okay. Update 1-25-2023 unit is still leaking and noticed many more units leaking on 1-25-2023 be careful of renting a unit wait until it rains to see if unit is leaking.

This is really a well run facility! Love how clean it is and the temperature control. Robert is extremely helpful and knowledgeable. Great experience.

For the alpharetta location... I've been working with Robert at your store for years now. Having multiple units in GA and FL, Robert is truly so diligent and friendly and accommodating. Very professional which makes it even better for those tough to have conversations or payment snafus. I never write reviews but he's great and takes his job seriously. Makes me and My choice to use public storage feel safe and secure. Great hire. Give this man a raise!

Marge really helped me when I needed it. She explained everything thoroughly! I recommend Public Storage at this location in Alpharetta Ga.

I’m so grateful for all the help we received from property managing team Robert, Marge and Donna at SOuth Main St Alpharetta Public Storage. We had an issue with our unit and they helped us resolve the problem fully. Thank you for this. We are long term renters and now we know we can leave our precious belongings and head to Europe for next two years and everything is safe and secure.

Tremendously courteous and professional, Robert is the best! That’s why we keep our storage items at this location, so many other options around but none come close in customer service!

It's a storage place, that's all

Very secure surroundings. I plan on moving down there soon. Easy on line set up.

This place is one of the best public storage units on this planet thank you Marge for helping us out keep up the gr8 work!

Robert did a great job explaining details involved with our storage unit. He was very nice and detail oriented. Great representative for his company.

Great experience. Robert was very helpful and provided excellent customer service. I would highly recommend this location. Robert will take good care of you!

Miss Marge helped me find a unit right next to my old one in such short notice and even saved me some money! Thanks again to you!

Marge was very kind and helpful!

Robert was wonderful made the process very very easy.

Great location & service!!

Marge was great!!! Thank you!

Brian and Robert were awesome!

Marge was extremely attentive and helpful. Moving is stressful but made easier by the team at this location.

Moved in everything went well, also I rented my storage from my phone super easy.

Robert does a great job. Always helpful and responds well to all inquiries. Always greets with a smile and genuinely cares about customers. Have been a satisfied customer for 10 years.

They provide the best customer service. Kay, Marge and Robert are the superstars. They deserve more than 5 stars.These days customer service is lost in some industries but these folks really know how to provide the top customer service experience. Kay is new but this lovely lady handled my difficult situation in such a fast and professional manner that I was impressed. She is always super sweet and kind, no matter the situation. Marge is the absolute sweetheart . Two weeks ago I arrived there couple of minutes early before office was opened in desperate need of medium size boxes. She did not want me to wait and let me in to get the boxes. I will be forever grateful to you Marge. Robert is a true gentleman. He always offers additional help especially carrying my heavy boxes to the car. Thank you Kay, Marge and Robert. I truly appreciate your kindness and five star client service.

Trustworthy storage facility that is kept very clean... employees are helpful as well.

Predatory pricing. Raised prices 3x during the pandemic, even after getting government Covid assistance for businesses.

Robert and Marge are very customer service oriented people-friendly, engaging and accommodating. Facility very clean.

I found working with the folks at this location to be very easy. They were always there to provide help when I needed it. I would use this location again.

Feel so fortunate to have the opportunity to have Robert take care of me at this facility. He is the absolute best customer service representative I have ever experienced at Public Storage. He is the reason I am still using this facility. He is proactive, reliable and consistent in his customer service. He and Marge are the very best! Thanks Robert for making my day and solving my problem!

HIGH FIVE STARS!!! Our experience at Public Storage 25901 was pleasant and transactions were handled with ease. Marge and Robert are always friendly and very helpful. We love that it’s climate controlled, always clean and secured. Would recommend a friend or family member.

Robert was incredibly helpful and made moving our things into the storage unit super painless! Thanks Robert!

robert was the absolute best and most helpful person!! made our storage experience a breeze!!! thanks robert for your help!

Best storage center we have used. The staff is very friendly and helpful. The center is kept very clean and we had no problems the time we stored there.

This is a really nice facility that is all climate controlled and has a good variety of units. The property manager, Robert, does a great job patrolling the facility and looking out for the units. He contacted me a couple of times when I didn’t lock my unit properly. I highly recommend this facility.

Great place. Nice and clean. Climate controlled. Easy access Robert was friendly, excellent customer service, communicated well, and extremely helpful. If there were more than 5 stars, I would check them all.

Great service and clean environmentally controlled storage units. 8 years and not a problem.

Excellent service.

My friend and I had the best experience with the help of Marge. She was very courteous and patience. Even though we had tons of questions, she didn't mind taking her time to explain us the process. Thank you Marge!

I wanted to clarify my review of two stars. I felt a little hustled and taken advantage of for two reasons firstly I was not simply asked to leave a review for the service. I was guided on my phone and told to leave a review of five stars that came off as pushy and inappropriate I was uncomfortable in the moment simply saying no. Secondly I was charged 20 dollars for a lock without it being explained that I was buying a lock. Obviously I needed one but was more than happy to purchase a less expensive one else where. I don’t feel like I was given the option and didn’t realize I was paying for one until too late. I would just appreciate a less aggressive approach to the process.

Robert was very helpful and offer great customer service! Thanks Robert!

Marge was wonderful and very helpful

Service was amazing

Great customer service!

Great service!!

We've been a public storage customer 3 times and it's always been an excellent experience. Robert has helped us 2 of the 3 times we've used their services and he has ALWAYS provided professional, friendly, and helpful service....plus, he's a heck of a nice guy, too. Nothing but good things to say about working with Robert. Will continue to use Public Storage in the future. J

Great experience

This is a great Public Storage facility (good prices, location, etc) but the customer service really deserves 6/5 stars. The manager, Robert, seems to always be available and is super helpful and very informative. Thank for the excellent customer service!

Great price on boxes. Nice fellow at counter. Satisfied!

Moving is always a hassle but Robert made it very easy upon arrival from choosing my storage size to extra items I needed. He was very friendly and had paperwork ready as easy as a 1,2,3 process! Very clean facility and I’m glad I choose to store my things here! Definitely would recommend, thanks Robert !

Always friendly, helpful service. Clean facility. Convenient location. Highly recommended for indoor climate controlled storage and excellent customer service.

Robert was terrific! Showed my space & gave lesson on how to lock my unit! Appreciated the great service.

I think the address is incorrect, but I'm going on what's in my email. During this national pandemic ---when people are underemployed and financially struggling --they increased rental rates (without us signing a new contract). We are waiting for payouts and call backs from our employers, but we have kept them abreast of our situation, however they are charging exorbitant fees and being insensitive to the predicament that MANY people are finding themselves in due to the pandemic. I know it's a business, but it's evil to be insensitive to people's situation due to no fault of their own. I would not recommend them.

It was super fast and easy to get a unit. Robert was polite and helpful....would definitely recommend this location!

Awesome service. Helped me find the perfect size unit and walked me through how to access everything.

Public Storage in Alpharetta is the best we have ever used. Robert has gone above and beyond to help My wife through a tough and difficult time. The district manager has always been very helpful. If you are looking for a storage space, this is the place.

Robert at Public Storage, 530 S. Main, Alpharetta does an outstanding job. Pleasant, professional, and effective. Thanks, Robert.

Robert and Janet were wonderful! They were both very helpful. Made sure I chose the appropriate size for my needs. Very customer oriented. Thanks!

Robert and Lashanda were awesome with customer service and personality. I will be back.

I stopped by this location earlier today to pick up a couple of boxes, Josh was very helpful and so kind.

Robert is amazing! He was so informative, patient and kind! He is awesome at his job! He took the time to answer all my questions and made me feel confident in my decision! Excited to be a new customer.

This facility is always immaculate and Janet was a great help! If you need climate controlled storage in this area, this is the place!

Robert is, BY FAR, the best employee at Public Storage and one of the best at customer service anywhere. The facility is safe and clean and I have had no problems there in 3-4 years there. HOWEVER, what REALLY PISSES ME OFF TO NO END is that I get punished for being a regular customer who pays on time and never causes problems. TWICE, I have had to leave my spot and get another ON THE SAME PREMISES to secure the rate that a new person gets. THAT'S RIDICULOUS!! I am paying less than 1/2 of what I payed in my old spot at the same facility. They LITERALLY RAISED MY MONTHLY RATE DURING COVID!!! With all that said, I don't know for a fact if this is a common practice with every rental company which is why I still gave it 4 stars. Robert did literally EVERYTHING in his power to make things the best for me that he could. It is secure and there have been absolutely no pests or flooding or other facility damage. It is well maintained. It's a great facility with a horrible charging policy.

Hello I am Enoch and I want to give Robert at the 530 Route 9 Alpharetta, Ga. store a great review because he is always very pleasant and very ready to assist with whatever I needed. Please give him whatever reward Public Storage gives to its employees. Make him employee of the month and Give him a monetary award. You need to keep him as long as you can. He is a very good asset to your company

Great facility and you know your items will be safe and free from damage with its climate control amenity. Robert and LaShanda are great!

Aj and Janet are awesome with exploring storage options

Robert was very helpful and friendly. I made a mistake with my online reservation, and he helped me with correcting it and finding the best unit! The process was quick, the unit was clean, and I was able to move my things right in. The dollies were a huge help also. Great experience!

The customer service was awful!

Robert is awesome and the facility is super clean and organized

Had a very bad experience here on south main street. There are better locations with better management.

Robert helped my husband and I rent a storage unit for my mother. He took his time explaining/showing us our options. The location is convenient and clean. We greatly appreciate the excellent customer service provided by Robert.

Robert was very helpful, quick and easy process. Location is clean and well maintained.

Great location. Safe, Clean, and the staff is friendly

Can't say enough about the STELLAR level of customer service at this location! Robert (manager) clearly loves what he does, is very nice and loves serving the customers. They're very good with follow up and great at making you, the customer, feel an important part of their operation. I've found that a lot of folks who work in serving the public do NOT make the effort to make the customer feel important, rather they make them feel as if they're a bother...which begs the question: "Why do you work in customer service if you're not interested in serving the customer????? Such is NOT THE CASE HERE! Love this place!

Janet was extremely kind and helpful assisting me with my storage unit. This place is great.

Janet made it real easy for me to find a unit and explained everything o needed to know and the pricing is affordable

Robert was great and friendly staff!

Robert was tremendous and very professional. He assisted me and my employees with everything we needed. He was very fast prompt and efficient. I would highly recommend public storage to anyone.

Robert & Lu are great! Their nice attitudes made the stress of storage shopping go away. I was able to go in and see the unit and Robert explained the entire process flawless and easy. So glad I went with this location!!!!

Robert and Lu were extremely helpful with getting me set up with a new storage unit! They went over all the details, and made sure I was properly set up with the right unit. I feel a lot more comfortable storing my personal belongings here now! If you need a place to store your stuff, I definitely recommend this spot! Thanks for all your help!

Great storage place. Always Clean and staff is helpful.

I was given the best customer service by mister Bob. He was simply upstanding. I've been to this location many times and the results are always the same. OUTSTANDING.

Great! Robert is amazing excellent customer service. Thanks Robert.

Robert was great and very helpful. The establishment was also very clean. I had a great experience with Public Storage.

Clean, secure but was a lil hard to find at 1st. A lil off the street so had to creep up to make sure I didn't miss the turn in.

Great Service! Clean Facility. Rented an unit in just 15 minutes. Robert provided an outstanding service.

Great staff always helpful

Exceptional Customer Service!!!

Robert was incredibly helpful in managing my needs and getting a new space all set up with no friction at all. 👍👍👍

Lashanda was very helofum witt my movie in. She made IT easy

Lu was amazing at helping us pick the perfect unit! Highly recommend this location!!

Great service and the manager is very friendly and helpful, been there almost a year, great experience

Never had a problem and people are nice

Love the office-building-like setup. Sliding doors instead of a cumbersome gate to deal with and friendly but professional staff. Much better than Extra Space down the road who has problems with their gate. (The gate fell off its track one night and prevented me from exiting; no one would answer the phones, and all I got was a bunch of excuses in the following days.) Choose Public Storage if you want professionalism. Choose Extra Space if you like to hear excuses.

Robert was very helpful and patient

Robert was great and made the entire registration a breeze!

Janet is awesome! Great customer service! Positive attitude.

If you are looking for a storage facility in the Roswell/Alpharetta area, I would highly recommend this location. We used this facility for 6 years and did not move our belongings due to the cleanliness and safety. No bugs or rodents and climate control works! Robert was on location most of those years and was friendly and helpful each and every time without fail! Great service!

Great location always clean and the staff is very helpful I would recommend this for anybody that is looking for a storage facility

Robert has done an excellent job in assisting us with our storage need. He is friendly and welcoming, we like the cleanliness of the Alpharetta Public Storage facility. 530 North Main St. Thank you, Robert

Excellent service always. Will recommend Robert anyday.

4 yr customer and I can tell you that this place is great. Staff is friendly and very helpful and the whole place is very clean.

Very pleased with the service. Robert has been very helpful and accommodating throughout the moving/storage process. Would definitely recommend!

Very easy experience to get my space setup. Robert was a great help. Would definitely recommend to others.

We have dealt with significant increases in rent over the first year and into the next. We are in the process of relocating to another city, purchasing a home and renovating before we will be able to move our items. We have had three significant price increases since acquiring the rental space at PS on Main Street in Alpharetta. Beware. We are now trying to find an alternative option where we will not be taken advantage of. It is disappointing as greed usually is.

Very friendly and helpful. Took care of our needs.

I love this place. Super safe. Great staff. Love it so much that I drive over an hour to come here because I can’t find anything comparable where I am currently living.

Robert the manager was amazing!

Robert is excellent!

Excellent

Robert is the best nd accommodating

Thank so much for your help! Robert was very helpful and informative. Very easy process to set up. Highly recommend!

Robert was extremely helpful and professional throughout the entire process of selecting and renting a storage unit. He even stayed late to help us. The facility is nice and clean and all the units are inside and truly climate controlled. We would recommend them for your storage needs.

Staff is helpful and building is clean.

Vivvie was very friendly and helpful.

Satisfied customer!! I was very pleased with the friendly services provided by Robert & Janet. The facility was always clean, well kept and the climate control was a huge plus. I would recommend this location to friends or family.

Lashanda and Robert provide great service

Lashonda Gave Me Excellent Service Today With Checking Out The Spaces Available For Rent .

Robert and Janet are always helpful and polite. They have made our experience at the public storage pleasant and hassle free.

A great facility and staff!

Love this place. My mom has a unit, and when I needed one, this is the only place I wanted to go. Janet and Robert are so friendly and welcoming - they got me a unit as close to the door as possible. A+ service.

We received excellent service at a very safe, clean and temperature controlled facility!

I worked with Janet and she was extremely helpful! Very good at what she does and very sweet through the process. She answered all of my questions and walked me through everything. Will definitely be using Janet and this location for awhile! Thanks!!

Come for the top notch facility, stay for the friendly manager!

I have been a customer at this storage unit for over 2 months and Robert along with Janet have made our experience awesome!! If I could give 10 stars I would!!

Robert was awesome! So helpful and thorough! We are glad we chose this faciry

Stopped by to understand the process in storing items. Janet was extremely helpful in helping us with that. Not only did she show us the various size storage units, but she also showed us things we would need to protect our furniture. When we do decide to store our furniture, it will definitely be with Public Storage.

The staff here has been very helpful and accommodating. Janet went out of her way today to help me while moving from one storage unit to another.

Been with them for a couple years. Temp control seems good. Staff is friendly and vigilant. I can deal with the price of the unit.

Robert did a fantastic job in a tough situation. My relative died and I had to move belongings to storage. Can't tell you how smooth Robert made it. Thank you

Nice and friendly

Robert is always ready to help. Facility is clean and in good condition.

My wife and I had a great experience moving our items into storage here. Thanks to Robert for his outstanding customer service!

Super clean, super secure, and the manager Robert is an absolute pleasure AND extremely helpful. Highly recommend!

Had a great experience moving in. The facilities are clean and security appears to be top notch. Robert helped me and his customer service was excellent! Give this man a raise! You can tell he truly cares that customers have the best experience possible.

Robert was extremely informative, customer oriented and helpful today as I decided on a storage unit with climate control. He found me a great unit and discover it was at the summer kick off half price sale. It was my lucky day! Thanks Robert!

Nick is a lifesaver and I can't thank him enough for the excellent customer service he provided me today.

The staff is willing to go above and beyond if you need help, they provide the cleanest facility i've ever seen and I have rented a number of units before. Everything is always fully functional and in good shape. Their pricing is extremely competitive. This should be your first stop in looking around for a new storage unit!! THANK YOU ROBERT!

Great experience setting up a unit. Ashley was very knowledgeable and efficient and made the process painless.

Robert is AWESOME! Great attitude, tour, explanation of services & products, was prepared with lock (and everything I needed to get started) and made sure I was good with getting in and out of the building. Thanks for be A-1 professional... You are really a RARE breed! Are you pursing management?

Robert has excellent communication skills and great service THANKS Robert!

Robert is great. Awesome place to store my stuff

My husband and I rented a couple of storage rooms at this location after a big move and have had a 100% great experience. We're down to one unit now and what has stayed with us over this last year was the consistency of excellent, friendly service, especially from Robert. Outstanding! Highly recommend this location.

I just rented a unit. Ashley was great. One of the best customer service experiences I have had in a while. The facility and storage units are very nice and the property appears to be well run.

Nick was super helpful when I came in to buy some boxes for a move! Excellent customer service and just the nicest person ever. I'd recommend this experience to anyone.

Deceptive pricing ($1 for the first month's rent! Except you have to pay an administration fee, buy a lock, and pay for insurance that ends up costing...well what do you know, the exact amount normal rent costs!), mandatory insurance which adds at least $11 a month to rent (which they neglect to mention in any ads), and when I picked up my stuff months later there were dead bugs (silverfish) on it. No trash can for disposing of stuff, and the trolleys and doorways could definitely be better designed for making moving stuff in and out easier. If you're looking for a place to store stuff this will get the job done, but you'll pay at minimum $60 a month (smallest unit rent + mandatory insurance).

Great clean location, Robert is a great guy.

Great location and great rates. Check their prices online. They will price match if it's lower. Also, be prepared for the sales pitches when looking at the units. You can decline to purchase their locks and extras if you already own one.

Good location and better rates than its competitors. I would highly recommend this location if you are in the Alpharetta area.

Good secure indoor storage. Supposed to be climate controlled. I was not able to tell it on my last 5 visits. Please add lighting and fix the AIR!

Janet was very helpful - place is clean and overall a great experience -

Good service and very friendly staff. My only complaints are that there could be more hand trucks available and my rent went up twice in a 16-month period. Otherwise, a great place to store my things and I'd be happy to be a customer here again.

Janet is the best ever, super helpful, super nice. Skip all of these fancy places that overcharge. This is the best place in Atlanta. Climate controlled, clean, and most of all very nice people and affordable. Look no more!

First Rate experience! Robert and Janet were friendly, knowledgable, and professional assisting me on finding the right size and location of the storage unit for my needs. Could not have gone better. Thanks, Guys!

Robert is always very friendly and super helpful!! He does an awesome job!

Beautiful personality. Great smile. Helped by Ashley. Great and clean place

Great storage, professional staff. Thank you Robert

Robert is an amazing guy, very helpful and friendly.. he helped us during our move. Thanks Robert.

Public Self Storage is absolutely horrible at customer service. Very nice at first but once you get your items moved in, they jack the rent up. Customer service says that they give you lots of options. The option is pay the higher rent we just emposed on you (25% increase by the way) or move out. Those are the options. On property manager can't help as they don't set rates and says to call corporate. Corporate says that they can't adjust rates and talk to on property manager. Also, customer service does not have a manager to speak with as they can only send you to a voicemail. Not only are they incompetent at customer service but they are predatory in their pricing!

Justin was very helpful in assisting us with anything that we needed while there .

Wow! Need to hire more people like Robert! Robert is great!!

Robert was great...helped us find the right storage unit for our needs! Also made sure we had no problems with the actual move-in. Facilities are top notch and super clean.

Rosanna at the public storage was really helpful we went in and out fast and got our storage without a problem . Thank you Rosanna so much !!!!

Came in with a problem and they solved it. Fantastic!

People are nice , place is clean , good price

The online registering was great. Vivvie called and confirmed and we set up time I would be there. She was fantastic from start to finish. She showed me my unit, explained how to use the elevator with code and was so friendly and knowledgeable. I felt comfortable and safe. This is my second time with this facility and would highly recommend it to anyone.

I've had my stuff at this facility for almost 10 years and Public Storage has raised my rate 60% since they took over a few years ago. The only reason my stuff is still there is because I live so far away and it's not convenient to get up there, pack up, and move it to another storage facility. I guess they count on this.

Went in to buy a box. Matt was super friendly and helpful. Will definitely be back

Nice clean and secure

We just leased a 10 x 15 storage unit for the company, and received excellent service by Vivie. This is a very facility with excellent service. Thanks,

Stopped in for pricing and availability info and Vivvie did a great job introducing the facility, security features, access, pricing and availability. Vivvie is a great ambassador for the company. Well done!

Excellent service. All thanks to Vivvie!

Excellent experience. Vivvie is an outstanding person and helped us a lot to decide the best option for us.

Great service, Vivvie was a pleasure to work with. Highly recommended.

This is a terrific facility: the access, units, and management are excellent. Ms. Vivvie makes the rental process easy with her warm and engaging manner.

Vivvie was very pleasant and efficient to work with and I found the whole process easy and smooth!!

Great customer service from Vive and Samirah.

Kisha and Vivvie was great help with getting me a unit. Thank you ladysfor all your help.

Vivvie helped me find a good space for my items and made the process easy.

Ms. Vivvie is THE MOST NICEST person, her customer service is EXCELLENT! !

Vibe and Ebony save my skin Awesome service!!!!!

MS. VIVVIE IS SO SWEET AND HELPFUL. WHAT A KIND PERSON TO WORK WITH. CUSTOMER SERVICE AT ITS FINEST

Vivvie is one of the best customer service reps i've ever been in contact with. She is so helpful and made sure we knew what we were doing before we left the office. Thank u Vivvie for being so wonderful!!!

Great manager (Vivvie), very professional, helpful, and informative.

Great people, very well kept property.

We had problems with an online quote vs amount when we moved in. Vivvie contacted us a few days later and took control of the situation and fixed everything to the amount we were quoted. She also followed up the next month to make sure everything was billed properly. Great customer service! This is the way all companies should treat their customers. Public Storage has a great employee representing them!

Vivvie was personable, accommodating, professional and courteous. The experience was worth the wait and we look forward to continuing our relationship until our need for this space is fulfilled.

I love Vivvie! This was my first time renting a storage and I was extremely hesitant and worried about leaving some of my belongings behind for the next 5 months in a place that I truly don't know, but Vivvie made the whole experience easy and comfortable. Her welcoming personality and care put me at ease about leaving my belongings knowing that they would be in a safe environment until I picked them back up. She walked me to my looker and patiently showed me how to use my lock before talking to me about the paperwork. Thanks to her tonight I will go to sleep happily knowing that my belongings are in a safe environment with a person that truly cares about her costumers and their happiness.

I have always had good experiences using Public Storage in the past so did not hesitate to try this location. Robert was most helpful and friendly in helping me get my storage space rented. This site is very clean and well maintained and the location is perfect for me.

Very secure and well organized location. Friendly staff. Vivvie was great.

Vivvie was fantastic

Nice facility, clean, well kept. Lady at the desk, Vivvie, is very helpful, professional and really nice.

Vivvie and her assistant were very friendly and helpful and made the rental experience very easy. All of our questions were answered in a most professional manner and all documents were presented and explained in the same way. We were taken to see the unit and Vivvie demonstrated how the lock and the access code were used. She did not just send us back with instructions, she walked with us and showed as how everything worked. Thank you, Vivvie. You are a great front person for this company. We have used other storage facilities in the past and I would recommend this one for its security, cleanliness, ease of access and helpful personnel.

This was a convenient location for me. I didn't have a lot of things so I only need a small storage unit temporarily to store my personal items and this was perfect . I would personally like to Thank Robert for his great service and being very informative with helping me. He was very efficient and able to muiti task and handle a high customer presence being the only one there. Robert took his time and handled everything professional. Also he walked me through everything so thoroughly. Again thank you Robert. :) P.S. this is my first storage unit and the experience was pleasant

Everytime i come in to make a payment Miss Vivvie is always there to make me laugh or say something that makes my day a little bit brighter. I went in today and made a payment..getting off one job and going to another. Trust me its really hectic. She made a reference about my dad that she remembered from last month when i signed up. Its breathe of fresh air. She is always kind and welcoming. I always look forward to coming in and pay rather than pay over the phone. Thanks Miss Vivvie!! Stay sweet.

Vivvie was extremely helpful with showing me the different size storage units available. she was able to recommend the size based on my needs!

Excellent treatment! Love these folks. Vivvie and Latoya!!!

Vivvie always takes such great care of me which ultimately helps my business succeed. It's a pleasure to work with her and her staff. Revised on 6/9. They increased my rates right after a good review. They DO NOT care about long term relationships.

Ms. Viv is remarkable!!! You won't find anyone more helpful and positive in what can be a stressful time! Thanks so much!!

Vivvie and the team at Alpharetta Public Storage were awesome to work with! Professional and thorough in their explanations to me - a first time storage user! Facility was clean and felt secure. I would have appreciated having some way to "hold" the elevator while unloading…got to be very frustrating trying to keep door open for my movers! Otherwise…great experience.

This storage unit will be the one I go to every time, the process was very efficient and the staff was very helpful specifically two employees by the name of Vivvie and Latoya. These two ladies are a prime example of a quality employees and any business could succeed off of their attitudes alone. I wish them the best & I will recommend this storage unit to everyone I know.

Excellent location, prices and Vivvie is top of the line staff! I will soon be needing more storage space , and I guarantee you that this is the place I will come!

Had a great experience working with Vivie to get a unit. Very helpful, knowledgeable and with prices you can't beat.

Rented a unit earlier in the week. Vivvie was very helpful and the process was simple and easy

I went to public storage and it was so hassle free everything went fast and easy. Ms Vivvie was very nice from the time i walk in until i walk out and they have very good prices

Vivvie was very helpful and friendly.

Vivvie was well worth the trip to the Public Storage location in Alpharetta!! I first stopped at an Extra Storage business initially and they made it quite clear that it would flood at some point so i better get the flood insurance.....I left immediately and went to Vivvies Alpharetta Public Storage location. Vivvie made the transaction easy and she was more than pleasant. I would recommend this location to anyone. Daniel Burris

I came to this property just to see the units. I needed a weather conditioned storage. But this manager Vivvie was amazing, she explained to me the different sizes of units, how to use the storage boxes, tapes, and also the closet like boxes to hang clothes. she walked me through the different packaging stuff that I did not use before, like how to protect the matresses, sofas, and TVs. I loved the manager. I literally decided to sign up the unit right away because of her PR. She made the place so homely that I felt at home having my stuff here. Thank you Vivvie for your great approach. Now I am on board. highly recommend this property. Emma Abduba

Vivvie is the property manager. I needed to evaluate some storage space and associative costs and she was courteous, helpful, and a pleasure to work with. She was great - highly recommend this facility and her help will not be a disappointment. Thank you for your assistance and knowledgeable suggestions. Once we can decide on what to downsize, we'll have a better idea of what storage space (so closeby to us) will work best.

The facility is clean and accessible, but what truly sets it apart was the service. Vivvie is the kindest customer service specialist that I have dealt with in a long time. Thanks Vivvie!

Great experience. Vivvie was great!

This Public Storage facility is excellent for several reasons. It is close to our home, it is always neat and clean, there are no insects to be seen, there are always carts available to transport your boxes and other items, and the attendants are friendly.

This is my first time with a storage unit. Its open all day which is convenient since i am moving things in at odd hours. It is very secure and the unit is in doors. When i first started moving my thing in, it was very quick and easy. Ms. Vivvie checked me in. She was very nice and sociable. I would recommend this unit to a friend.

Vivvie , Amazing Customer Service, Friendly And Warm, Very Helpful. She was an absolute pleasure talking to , She answered all our Questions, The price was right. Awesome experience. Thanks Vivvie

Vivian is so kind and understanding she's very easy to deal with most of all she knows her business at Public storage !

Vivvie was very helpful. The process was very fast. And I feel as though my belonging will be well taken care of.

Great service !

Very friendly and accommodating. First time here and she gave a great deal. If I ever need another unit, I will definitely come back to this storage facility.

Thanks for your help, Vivvie!

This is a great place getting a new storage was fast and Ms. Vivvie was great super friendly. She was nice told us all about the facility. My husband and I was very happy hope that everyone is as happy as we are with this storage.

Staff is friendly and helpful, and my locker was close to the door so moving in and out was pretty painless. So five stars for this location, but only 4 stars for Public Storage because I moved out on the 9th and had to pay for the full month. I wouldn't hesitate to use them again. Keep smiling, Vivvie!

Vivuie is a great representative. She got me exactly what I needed and within the time frame that I needed it done. The unit was also clean and ready to go.

Love the space and location. Always clean and everything works (doors, lights,etc.) And now that they're owned by Public Storage the customer service is great. Thank you!

Vivvie was very friendly and helpful. Facility was nice and clean.

Great staff

This the 1st time I have ever used a storage facility. The associates were very knowledgeable about all the options, policies, and regulations that I would need to understand before signing my contract, I was shown the actual storage bin I would be renting and made aware of the facilities hours of operation.All and all, the registration was extremely easy (5-STAR RATING) and I would give it an A+A+A+. Thanks

Vivvie was awesome! Very friendly and helpful. I got the perfect size unit and quick access. :-)

Tasha was excellent. The process was seamless, thorough, and to the point. I feel confident that my storage will be well taken care of. Hassle free customer service, and the ease of renting was great.

Tasha is great at her job and provides outstanding customer service.

I am pleased with the staff and the facility, and have found it to be very competitively priced compared with other options that are similar. There could be some minor improvements, but nothing major. I would like the access hours to end a little later in the evenings, and I would like more exterior lighting to make it feel safer after dark. The staff is always helpful, friendly, and courteous, and I appreciate them.