Tengo un small unit com esta gente , el mes pasado trate de mudarme a uno más grande y NUNCA lo recibí porque estaba sucio y lleno de insectos , ahora se acaba el mes y ellos me están cobrando $167 cuando mi renta es aprox $39
Es una locura , yo he llamado 3 veces a ellos y no me resuelven el problema , me tienen locked mi storage , no me dejan entrar . Dicen que no pague el mes pasado cuando ellos me tienen un Crefito a mi de $50 ya que al tratar de mudarme a una unidad más grande me volvieron a cobrar adm fee y otro candado .
Es muy desorganizado , tengo documentos que buscar el la unidad .
They sold me over phone a vacant Storage. Customer service helped me to cut a tag for a different storage unit non vacant but had black mole spotting the ceilings. Looks abandoned
Vita is absolutely amazing and very helpful. I am so glad I was able to meet her at the facility.
Donna is a fabulous person. She has been very helpful.
Wonderful customer service!!
Edit: They postponed my $50/month rate increase so adding 2 stars back.
Price hikes are normal and standard right after you sign up. Security is a little sketchy. Employees are really nice and helpful.
I’m really happy, because sometimes renting a space virtually for storage your goods, requires some help; in my case, the person who helped me with the rental, was very kind, she answered my questions and took her time to explain me everything about payments, dates, insurance and my space; thank you.
The welcome call was so helpful and inviting. From the 1st step to move-in was totally easy. Thanks to every person that makes the business run.
Carolyn was very helpful with my storage needs!
It was easy I did everything on my phone didn’t have to speak to anyone or go into the office. I was sent the gate code and was even supplied with a lock and keys.
I thought renting the storage would be challenging since everything is done online but it turned out to be a breeze. I paid and the next day got my gate code and unit number and a lock was waiting for me in the unit. Awesome place and great service.
Great service and easy to navigate with the kiosk
Mrs. Arizona Is very professional in polite
Rosanne is great, always helpful and looking out for our needs. Very safe place and wonderful customer service, come see her! Like always coming by to see Rosanne's friendly face. She always helps me with all my needs. Come see her she is the best!!!
Rosanna was AMAZING!!! She was so HELPFUL to me and I truly appreciate everything she done. Thank you, thank you, thank you!!!
Rosanna is such a courteous and professional manager always helpful and available.
Rosanna was professional throughout the transaction. Even checking othere locations for possibility. Was kind and curtious taking her time with me. Thank you 🌻🦥
Rosanna was the best! She deserves a raise!
Third rent increase this year. This last one in July I never received an notice about increase. Was told notice went out in June asked to have that message sent back to me since I never saw it. Still waiting
Rosanna was very nice person will done job.
Rosanna was great to work with. I highly recommend coming to see her if you need storage in Alpharetta/Milton.
Absolutely amazing service!
Rosanna was unbelievably helpful and sweet!!!
She is the best!
Roseanna was amazing she made the whole process nice and easy glad to be a customer
It was a great experience
i like the storage because the people is so attention and responsible , special mrs Rosanna . Thanks so much.
I had a great time Rosanna at public storage. She was very helpful and sweet. Great worker!
My review of 5 stars, has been adjusted to 1 star because public storage are crooks as a company.
They promised a price and then they adjusted my price twice within one year in which I went from paying $144 to now paying $251 per month through a pandemic.
They lure you in with a promising price, then they start increasing the price within 4+ months.
Other storage units aren’t doing this! I will NEVER USE PUBLIC STORAGE AGAIN!!!!
Roseanne is fantastic! Very nice, professional, and helpful. Facility is clean and well maintained. Great experience!
Rosanna was great to work with and made the process for renting a unit very quick and easy
Love Rosanna!! She always takes care of me!!
Rosanna was awesome helped with all I needed
Very friendly place, very clean and tidy!
Recommend storing here!
The manager is always so sweet and welcoming . This is my go to every time I need storage .
Rosana was extremely helpful in getting me the perfect unit fory needs!
We were in need of a last minute unit ASAP, and Rosanna was incredibly kind and helpful. We arrived just before closing and were able to get everything taken care of. We absolutely recommend this location due to the staff’s responsive and friendly service!
Rosanna was so helpful and knowledgeable! Will always be my first choice for storage!
I was very impressed with Rosana level of professionalism. She's very helpful.