Public Storage Self-Storage Units at 3497 River Watch Pkwy, Martinez, GA

Lori was amazing the property was clean and customer service was even better

Lori was an amazing and i loved the costumer service that was provided

Laura here at Public Storage located at 3497 River Watch Park Way. Provided me with phenomenal customer service. If you’re looking for a storage this is the place to call.

Lori is always so helpful every time! Very polite and courteous. She goes above and beyond to help!

Lori is very nice and knowledgeable. Always pleasant to talk to and eager to help.

Great company. Clean property!! Trusted nationwide since 1972. Come rent with Public Storage!!!

This location Public Storage on Riverwatch was great! I was helped by Lori and she was the best! I was in and out in minutes. The process was so easy, no fumbling around with a whole bunch of papers, they even have locks provided for you there with a fee. Grounds were clean, office was clean and well lit. Location was easy to find as well. Gated storage area, I felt safe and that my items would be safe. Thanks again Lori!

This was the perfect place to store...clean, easy access and always monitored.

Lori was very helpful and kind. Thank you for the excellent service 10 out of 10

Lori provides excellent service. Very professional and helpful

I am so thankful for the Public Storage on Riverwatch Parkway. Their associates are friendly and helpful. I was serviced by Lori and her customer service skills was above and beyond helpful with securing my unit.

“No military discount!” Other than that Laura was great. She answered all of my questions and showed me a unit. Unfortunately they do not offer Military Discounts ! It’s a good place to rent a unit, great location

I always enjoy the customer service provided by Lori at Public Storage. She is efficient and knowledgeable of how to do her job. I would refer Public Storage to any of my family and friends.

Laura was a great help today me paying my bill

Laura was awesom

Amazing experience they were ready when I arrived and the person on duty was super helpful and professional!

Very much enjoyed my experience at this public storage facility. Lori Bond was exceptionally helpful and showed great hospitality, I definitely plan to do business here again!

Lori was great In the office and the property was very clean!

Lori and Laura where such a great help today I was having trouble with my gate code and they help me thank y'all very much would recommend!

Laura was very helpful always a great experience

Laura was super helpful!

Laura has awesome customer service

Lori provided great customer service offered the PS app which made the move in easier would definitely be storing with PS again

Lori was amazing in the office definitely deserves five stars. Property was clean and customer service was outstanding definitely will recommend to family and friends

Mrs. Lori helped me had good costumer service

I decided to stay with Public Storage, after intending to only take advantage of a 1st month special, because the customer service at this location outshines other options in the area. The property manager, Lori, worked with me to compare options and discover the best solutions for my needs and situation. She also considered the little things I didn't think of, from moving pads and boxes, to comparing the price of available unit options vs time, convenience, and money saved elsewhere when having 24 hour access. She even let me charge my phone and stay out of the sun while waiting on ride-share and/or friends to arrive with trucks and trailers. This location's attention to customer service not only stands out ahead of Public Storage's other locations, it is also well worth the small difference in cost compared to Public Storage's competitors in this area.

My experience was Excellent and Lori was very professional and polite. Very glad that I came here and plan on referring many of my friends and family to this location.

Lori provided excellent customer service! Very helpful!

Looking for great storage and great customer service look no further the property is very clean and the service Lori provided me was impeccable all in all 10 out of 10

Lori was a great help and went above and beyond in helping me

Lori was absolutely amazing and very helpful. Very happy with the service!

I have no issues with this site directly. Lori has been amazing and I hope she is valued at public storage. My issues are with the remote workers…. The audacity of some of these representatives is appalling to say the least. I requested to submit a formal complaint for one of these lovely individuals and was given no follow up, no real name, no employee number, no case number, and no way to speak to anyone other than another remote worker. Everyone I’ve had the pleasure of dealing with has little to no qualifying experience working or representing any service providing cooperation. The dogs barking, children screaming, tv noise, and never ending chewing that goes on during any kind of call is so ridiculous it’s almost laughable. The amount of money that is increased after the first six months from every individual that uses public storage surely can be invested in better employees 😂 Do better

Laura was very professional and helpful

Laura the was so helpful with all my questions and the service was amazing

Professional experience, and excellent customer service. Lori especially was a great help, answering, all my questions.

Lori was very nice & super helpful. The location on Riverwatch Pkwy is maintained well and the units are clean. The rates are also reasonably priced, so this storage center is an excellent choice.

Worst Customer Services Experience, don’t recommend to do you business we this people, the not care about your stuff or your business

Awesome place, always secure. The best people in town to work with

Don’t do Business we this people !!!!!

So thankful to find a storage unit with such friendly, helpful associates! I’d like to give a huge shoutout to Edna for being so very helpful! I’m a new customer and both times I’ve needed help she’s gone above and beyond with the kindest attitude and most wonderful smile!

Not enough space for your vehicle to make turns it's really tight.

Christine was a great help answered all my questions very professional..

Christine gave me excellent service at this location! Friendly , helpful, and knowledgeable.

Christine was very professional and knowledgeable when it comes to all things PS. She answered every question I had.

Christine was great ‘

Easy in and out

Excellent service! Very polite!

Christine made it very easy and simple for me to move in. Great customer service & very friendly. 11/10 would recommend.

Yay...I bought my first Storage Auction from PUBLIC STORAGE...

Tyrone was a great help with getting me situated with my public storage. The facility is very clean, well lit and their customer service is top-notched.

Tyrone was excellent w/helping us. Also very affordable and nice units.

Tyrone was a great help with making sure I rented the right size for the best price

Tyrone was very helpful

Lori is very pleasant and kind, thanks for the help.

Lori was an AMAZING person, she helped me and my family so much during this experience!!! If I ever need help again I will most definitely be back

Eva has excellent customer service! She is extremely helpful! We need more people like her.

Neikima was great to rent from. She is very pleasant. I felt very comfortable speaking with her and I don't really care for people. Lol . Thank you Neikima for all your help.

Tyrone was a great help today. Thank you for the service.

This place is a joke.. I have been renting from them for the past 8 months and they doubled the price of my rent and I have paid more in fees every month than I have. For rent . They do not help and they cut ur personal lock off without anyone being there which leaves unit open for anyone to ramble through. Do not rent from these rip offs

Ty is the man. Very helpful and accommodating with our unit. Highly recommend this facility and thank you Ty for the help!

Lori is so nice and pleasant to work with you about your options

Storage space is clean and efficient. Great climate controlled rooms. Customer service is friendly. Especially Lori up front. Would definitely rent from from here again

UPDATE: When I went back to put things into my storage unit, my access was denied, my gate code didn’t work, and the app said that I had no unit rented out. This was very frustrating, as the company wasn’t even open at the time. I could see if I was late on my payment, but it wasn’t even time for my payment to become due. Kim was awesome! The process was quick and easy because I had already reserved online.

Neikima was very nice and professional with assisting me with a space. She help me find exact space I was looking for because I had to change spaces and I appreciate her for her patience

If I could have given them 0 stars I would have. DO NOT USE PUBLIC STORAGE. They're very misleading in terms the 1st month is $1. I've heard several people comment on how misleading this company and they're terms are. DONT DO IT. FIND another storage company!

Lori was very helpful

Lori & her coworkers were very nice & helpful assisting us with our purchases & giving advice on packing before out move.

She is awesome ,the best personality and very helpful

Had a snake in my unit, had a fire at home, lost everything, they took 20.00 late fee off once. Cut my lock, wanted to charge me 20 Added 50 fee for being late and lien fee . Charge me 20 a week for late fees. I paid over 160.00 for a 40 .00 storage closet. Being two weeks late. Ridiculous overcharging.

Lori is amazing and so polite. great customer service. will definitely recommend to friends.

Lori was amazing! She was very professional and knew what she was talking about I will definitely be back!

Marcus was was great he helped me find a great unit for a good price Marcus found me a good unit at a good price

I had Roches in ally stuff

Tyrone and Kim was very helpful I definitely recommend them for help

Tyrone was super awesome with helping me purchase my Auction today. Thank you. Looking forward to do business again with public storage .

Experience was great! Spoke with someone named Tyrone, he answered my question about storage discounts and was really informed!

After driving 6 hours in a moving truck I was refused access to my unit. A unit that I have rented for more than 2 years and costs $200 a month. There was absolutely no notification of there being an issue with my account or being locked out. Three days prior I received an email thanking me for my payment and confirming the upcoming payment date of 9/1/21 and the amount due. The website, apps, and automated system provided the same information. Even after showing the person behind the counter all of that, explaining that I just drove through the rain in a huge rental truck with my child to get a few things out of the unit. I was told that I had to pay $86 to gain access to my unit. By the time I gained access to my unit it was raining and after 5:00 PM. When I opened my unit almost all of my belongings were ruined. I received two stories - they painted the doors and that they replaced the doors, but either way, my unit was full of dirt and debris being blown through the door and the rotten weatherproofing seal under the door. I left the facility around 9:45 PM. I never left and there were no other customers during that time - the next day I received an email stating that I am required to be offsite by 9:00 PM. Today I checked my bank account and found out they withdrew $126.20 WITHOUT MY CONSENT. Again, I have rented their largest unit for over 2 years and paid on time even though my rent has been raised at least 4 times and is twice as much as my original contact - not promo. I still cannot believe I was refused access and told to rent a truck and make another 12-hour drive or pay $86 - I was then fraudulently charged $126.20. Complete scam, overpriced units that aren’t maintained, unprofessional staff with a power trip, and lack of knowledge or professionalism. I would like a call from corporate about being refused entry, illegal transaction, and insurance policy claim process for the damages. Dust and spider webs etc. are and were expected, but I never expected to find water and parking lot debris in the unit that damaged almost everything. I have used public storage exclusively for almost 20 years and over 10 moves and have NEVER experienced anything like this. This experience has been so stressful and disappointing that I will NEVER do business with them again.

Kim is so friendly and informative definitely recommend

Kim is awesome and very professional.

Kim is great!!

Marcus, Helped me out with my rental i give him 5 stars.

Customer service is amazing over phone and in person thank you 🙏 Marcus and Kim. Will recommend

Marcus, at Riverwatch, went out of his way to make my initial rental experience great! He was very friendly, knowledgeable and helpful. Thank you Marcus!

Kim was amazing I recommend anyone who wants to rent a unit ask for her she has a wonderful vibe and very helpful

Kim is amazing.....will recommended :)

Marcus was great. His help saved me. Thank you.

Kim was great answer all my questions gave me a great price was fun and helpful thank's again

Tyrone was awesome today with helping me find my unit and providing great customer service. Thank you!

Terrible service

Kim at the river watch branch is so friendly and helpful . She made me and my wife very welcome when we stopped by to look at the units . Great location for storage , but even better customer service. The facility nice and clean and well maintained from what we seen on our visit. Thanks again Kim for your hospitality and determination to make us welcomed.

Great experience, Kim is Great and easy to work with. Highly recommended

Marcus helped me out tremendously, stayed late to make sure I was fully taken care of. Would recommend public storage to anyone.

Customer service was informative and really nice. Would refer a friend if they asked. Units are clean and well kept also.

The location we were at was poorly designed. You could not fit two moving trucks into the area so we were having to move our truck multiple times when unloading and then when we loaded. We had a gentleman upon move out who got very irate with us because we had a few more things to load in the moving truck but he could not get his big pickup through on the other side. There is only one way in and out. No multiple entrances/exist. While I do like public storage, we will not recommend anyone use the Riverwatch location in Martinez GA. Kim, the front office associate was absolutely incredible, kind and helpful. She did her best to make sure everyone was happy and satisfied. The only reason for 4 stars is because of Kim. Otherwise I would have given 1 or 2 max! I couldn't give 5 because of the poor design though!!

Kim was very friendly and answered all questions with an ease! The process was not long at all! We appreciate it! Thank you again and yes we would recommend public storage to everyone

Marcus made transaction smooth and effortless for me!!

Marcus was very professional and helpful

On duty for our visit was Marcus McDonald super friendly and great at walking us through availability/pricing. Absolutely a positive experience. Marcus made the experience smooth and assuring. The facilities are clean, the unit is well-maintained, and easy to access. Would recommed to anyone looking to store items.

Had a great and easy experience at Public Storage. Special thanks to Marcus who very knowledgeable and helpful! Class “A” service!

Tyrone was big help with my transfer. I really appreciate the help and great customer service.

Sheik a was great with customer service today

Marcus was on duty as the Public Storage facility manager and he went out of his way in helping me select the perfect 10 ' X 15 ' unit . Marcus was very professional and completed my initial customer transactions very quickly was courteous and very helpful. Please thank him for his 5 star service and I will gladly reccommend this facility to everyone i know that requires a clean , secure and professionaly managed property . Kindest Regards , Jim Stetz

Renting our unit was a quick and easy experience thanks to the help of Marcus! The units are also cool and clean. Thanks!

I was looking for a rental last minute and decided to give this place a try, I filled everything out online and received a call from Kim. Kim was very professional and helpful which lead me to renting at this location.

easy in and out. Nice and clean!!

Marcus did a wonderful job!!

Marcus was such a great help that I truly appriciate his kindness and patience with me. He gave options and answered all my questions. Thank you.

Went in just to change some details with my account that had to be done in person. Kim and Marcus were very friendly and helpful. They went above and beyond what I needed in customer service.

Kim is awesomesauce!!!! She is very knowledgeable and helpful! Great customer service! Clean facilities, inside and outside.

Marcus gave excellent service helping me rent my unit

Kim is the best! She was very helpful and knowledgeable. She is super friendly and really knows her stuff. The prices here are decent, but thanks to Kim you can't beat the customer service.

Mrs Kim and the folks at Public storage were friendly and professional. Mrs Kim was even patient with me after I had to ask her a second time where my storage unit was. I’m glad I found this place.

Marcus, the manager on duty was extremely polite and helpful. Would recommend this location and staff.

Had a great experience renting a storage unit. The person who helped me Kim, was friendly, and helpful. She went the extra mile to get me set up. When there was an issue with the unit she initially assigned me to she found a suitable replacement, which would constitute an upgrade at no extra charge. Can't beat the price and service and recommend it to anyone looking for storage space.

Worst business I have ever dealt with. Given the wrong code when I got the unit. A year later wouldn't work again. They aren't there during business hours and don't know how to even answer a phone. Plus gate is left open so people can freely drive in and steal your belongings if they want.

The manager, Kim, was super friendly and help. She help me to pick out the perfect sized storage unit and made the unit rental experience easy and pleasant. She even recommended a local moving company! I highly recommend this business!

Kim serve me at the one on river watch prk way good customer serves

Tyrone showed EXCELLENT customer service and went over EVERYTHING in detail.

Tyrone Was Very Helpful Far As Issues That I Was Having With My Account & Reassured Me On What To Do Pertaining To My Account

Tyrone was an Excellent help.👍 He was very polite, mannerable and helpful and has excellent customer service. I would choose this location if I were you. Make sure you ask for Tyrone if you chose this public storage location😁🏆.

Had a good experience 😊. Moved out no problems. The manager Kim was overly helpful and all in all I'm very grateful for their services.

We are moving from out of state. I had to book a unit not really knowing how big I needed the unit to be. So we needed a bigger one Kim was so wonderful and helpful to set us up with a bigger unit. We were running late getting into town because of an accident but Kim stayed was there to make sure we had everything we needed! We are so blessed! Thank you I Kim!

Great customer service, the young lady Kim was very helpful and professional. My new storage spot.💯

Kim was extremely helpful and informative. I wasnt sure I wanted a unit there, but she was able to answer all my questions and put my mind at ease! Thanks, Kim!

Kim was very professional and helpful. Hassle-free easy process.

Today's customer service was awesome.

Received great customer service experience from Tyrone. He was very knowledgeable and polite.

I have spoken to Ty 3 times now for questions I had. All 3 times I was impressed by his professional attitude and customer service skills. I hope all my interactions with this service measure up to his level of service.

Tyrone was helpful and patient with me while making payments on three units. He was thorough and diligent in explaining things to me and making sure I understood the policy and procedures. He was a blessing in trying to sort through it all, and together we made it work! I appreciate you, Tyrone more than you know!

Decent storage facility. Not bad price wise. Close to the house is always the key, though!

Highly recommended and Kim was very professional.

Customer services is outstanding, the front desk attended is informative and super nice with a great attitude. I had an issue with my storage unit that was addressed in a quick and professional manner.The manager of this location has definitely set a high standard for the other locations.

Awesome customer service by Kim. Will definitely recommend!!

I am about to do across the state move and was looking for prices on storage units I spoke to an employee Kim who was very knowledgeable on what she had available she made my choice very easy will definitely recommend

Kim is great! Definitely will recommend this location to family and friends. She was very professional and inviting.

The sales rep agent, Kim, was very helpful and knowledgeable about the storage property. She went into great detail about the terms of the lease and the storage unit itself. This was a great experience!

Called for pricing and other information regarding the units and was helped with all my questions and concerns by a knowledgeable and polite employee, Kim McDonald. She gave me all the information I needed and more.

Came in for prices and information. Kim was very helpful and knowledgeable. Will recommend to others.

Best staff! Very helpful with out of town payments.

I received positive outrageous service at this location. First, I did the speedy check-in so when we arrived it was a very quick process and I also made a appointment with the manager, after she called when I made the reservation online at public storage .com. My unit was clean and ready to move into. The manager knew what was available at her location without having to check the computer. She was very nice and friendly and told us if I needed some water, to come back to the office and get a bottle or two. Went out of her way to help us and we really appreciate her caring attitude. Wish there was a referral bonus.

Shekina gave great service!

I received great customer service from Ms. Desiree... I will reccomend Public Storage

The person who helped me was very insightful and very polite she helped me get into a unit in less than 30 min

Be warned, there is a leak in unit 196. It has/had a leak and we ended up with wet items. Sad thing is I had a tote with irreplaceable items, like my childrens baby books from the 80s and my moms yearbook from the 40s. These items can never be replaced, they are lost forever.

Prices to high got twice the size at a reptabrep competitor for 60 $cheape

Great customer service

Awesome customer service...rep was courteous knowledgeable and efficient...would use PS again

Rafeal is an awesome employee. Very helpful.

Rafael is awesome

Everything is great

Lazy manager in office. Glad I moved my things out

Joleesa is the best !!!she always has a smile on her face and knows her job !

Jolisa is the best I've been here since 2018 never had a problem

Jolisa was such a wonderful person!! Helped us have a smooth transition from putting everything into storage and the paperwork!!!! Definitely ask for her and I recommend this location as well :)

Jalisa Was Amazing She Really Helped Me Alot With Finding The Perfect Sized Unit To Store My Belongings, Highly Recommend Her Services!!!

Julia and Rafeal had great customer service

Jolisa had good customer service!

Jolisa is very professional and helpful a joy to have met

Jalisa is super super helpful and friendly...her service was impeccable. She helped me figure out the perfect pricing for the type of storage I need for myself. Extremely helpful. Her conversations are lovely

I love this location they have the friendliest staff and always willing to work with u

Lisa was every friendly and helpful. I am very pleased with their service and would recommend them.

Jolisa was the nicest and sweetest! She helped me with everything.

Jolisa was awesome very good customer service

Jolissa was amazing in helping me out. Thank you so much!

I have been there for 20 plus years. They offer free month and a decent starting price, but there fees increase every year as much as $20.00 per unit. The entry is ok if yo don't mind turning right to get in or out.

Jolisa was nice and helpful aweaome place

Very clean property Jolisa was awesome she answered all my questions and made sure all my storage needs were met.

Very friendly and helpful. Great facility and convenient.

Jolisa was really great she help me make a decision on what size was a really good fit !

Vickie was very kind and understanding of how short I was on time and was able to process the needed information in a very timely manner for me. She didn't ask any questions outside of the scope of what I needed to get stored. Thank you Ma'am.

Jolisa was the nicest person that was very helpful. Just great costumer service!

Jolisa is wonderful I have been renting here for years and she is so pleasant and knowledgeable

Julia was very courteous, professional and knowledgeable. She answered every question I had. True asset to this company

Great facility. Clean. Friendly people and nice units.

Jolisa was awesome

Jolisa did a great job

I love this place.

Jolisa is awesome! So friendly and professional!

Jolisa was awesome very knowledgeable

Great service. Friendly people. Jolisa did a great job helping my parents with their storage experience.

Jolisa was wonderful and schooled me on how to protect my items while there in storage. I will recommend this place to all my friends for there storage needs

Completely lied to me about the price, and surveillance, told me I couldn't use the access door closest to my unit due to security issues pertaining to the cameras not capable of viewing that entry. Upon returning to the office I realized the issue wasn't a blind spot at all! They only have one camera and it only views the office! I reckon their property is more important than the clients! Also no lighting at all! Pitch black darkness. Not too impressed at all!

What are the sizes of the units here?

Jolisa was nice and very helpful

Jolisa was great. Happy we chose to work with this location

Staff was very friendly and helpful! I would recommend this place to everyone!!

Shes always so kind when I come in there. Great customer service for sure.

Was on the job

Great place, I have used them for the past six month's and they have been wonderful

Our experiences at both Public Storage locations were extremely rewarding for my husband and me. When Greg (Crescent Dr. location) did not have accommodations for us he readily contacted Vicki at this location. Despite the cold weather and lack of transportation Vicki, smiling and talking through chattering teeth, searched relentlessly until she was able to accommodate us! We greatly appreciated the hospitality and services and would highly recommend Public Storage to anyone.

Jolisa was wonderful great service

Vickie was very helpful and knowledgeable regarding the packing supplies . She helped with all my concerns and eased my mind about the move . I will definitely recommend Public Storage to all my friends and family and will be a repeat customer .

Jolisa is a blessing to talk to! Wonderful customer service. And a joy! Must use Public storage people

Jalisha was very helpful and friendly. Would highly recommend going to public storage. She talks with you like you've known her forever.

Great place

Jolisa was awesome to work with. Great customer service and very helpful. She explained every detail. Thank you so much. Ebony Burnett

Jolisa had good customer service would recommend this place to all my friends

Jolisawaswonderful

Keshia was very help and did great services and I got all I need for my move she the best

Keisha is amazing!!!! Shes so friendly and professional. I am so glad we are using this place:)

Jolisa is amazing! She helped with so much ease!

Awesome personality! Great Customer Service!

Poco espacio

NSTR

Keisha was very helped in our process in moving 5/5 open on Sundays rare to find

Great customer service and Jalisa was super friendly and helpful!

Keshia was very polite an helpful she has the best friendly personalty an we really enjoyed our visit an would recommend public storage to anyone one

Keshia did great service got all my move need would recommend this company

Keisha took care of me. Viewed the the storage options available and quickly took me through the checkout process.

Jolisa has been very pleasant and extremely helpful. She was friendly and everything was so simple. Great service! I'd recommend Public Storage to anyone

Jolisa was helpful very professional

Great attitudes and very helpful!

Jolisa is nice will store herw

Jolisa is very professional and helpd me get a storage room today!

I love the service that keshia gave me today she explain everything to me great services

Jolisa was awesome. Getting my unit set up was fast and easy. Location is perfect.

Everything has been great so far, and Jolisa is the best! Her customer service is outstanding! She's friendly and helpful—just really great!! Our unit was clean and dry. It has rained since we rented, and it still is perfect! Our experience has been really great. Thank you Jolisa!

Jolisa is the best! She made my first Public Storage experience amazing! Keep up the awesome work girl !!!

Jolisa was very helpful

Ive had a great experience working with jalisa dealing with my unit. Easy in and out Questions are always answerd and deliveries are always in the best hands when she's working!!

Jolisa is a hoot and has great customer service skills!!

God bless jolisa!!!! She helped me understand the process of me getting my storage together. The questions I had jolisa answered!!!!!

What are the sizes of units

Lisa was wonderful very professional

Just let the store glad I got to get a unit from Keisha she was very nice and professional I only want to do business from her funny nice and as a great attitude that is one person who loved her job ................ thank you

Keshia was very nice very Professional beautiful smile happy to answer any of my questions wonderful host glad she was they went I got my Unit

Jolissa was a pleasure. She made me laugh the whole time I was there. She needs a raise! 😊

The girls here were great and awesome

Great Service, HIGHLY RECOMMEND! !!!

Jolisa signed me up and showed me the unit and all is well, thx.

Jalisa was great and she did a wonderful job. I prefer everyone to go there to get a storage.

Great service. Quality location and people. Def recommend.

Jolisa has great customer service explained everything clearly will reuse!!!

Great experience!! Sheniqua was very helpful and gave expert advice

BEST EXPERIENCE EVER! A million thanks to the property manager, Shaniqua! You rock girl! A better unit @ a better price with a friendly & knowledgeable manager! DEF refer anyone to this company!!!

Dependable, convenient location, and Jolie and is always friendly and helpful

Jolisa is the best!!! She is just so helpful and friendly. I love coming and visiting with her. Yall need to keep her.

Jolisa was very helpful and knowledgeable i woukd recommend public storage to everybody

Jolisa was such a big help. I am moving around September and she gave me all the information I needed she was very helpful

Jolisa is a wonderful woman. Helped me get a broken lock off my unit very fast! Great place

Key pad both inside and outside of the gates plus easy access for where my friends live

Such a great experience here everything was explained thoroughly so I understood. Shaniqua was very welcoming. I would recommend to anyone

Sheniqua was great help.

Great location. Friendly people and clean buildings. Staff was easy to deal with!

Sheniqua was excellent. The directions, instructions, service were quick and easy. I would recommend this location to anyone.

The service was top notch. Sheniqua was very friendly and informative.

Jasmine was very helpful when i came into ask about boxes. She was friendly and always had a smile.

Sheniqua did a great job of explaining the whole deal. This is my first time leasing a storage and she made the process easy.

Josh did a fantastic job!

I have to take the time to write that this place was exactly what I needed with the help of Josh, the on-site Manager. I was able to not only get the correct size storage but tips on how to pack it properly the supplies I needed as well as the desperately needed encouragement to start a new chapter of my life. It is a pleasure to come in each month and make my payment and on occasion that I need to get something out of my unit, I always have the help of Josh or any other employee on site the hours I'm available to come by are odd and therefore therefore it's usually night time and I'm usually by myself the grounds are well-lit I feel safe and again help is always a shout away. if you're a person who still believes in customer service, customer satisfaction and to be treated like family I highly recommend PUBLIC STORAGE AT PETERSBURG RD., Josh you're a friend for life thanks again for all that you do, YOU ROCK!!

Very friendly and funny management. Thanks for everything.

Excellent customer service! The proper manager is really friendly and super helpful.

Josh was super helpful when I came in to lease a unit. It was my first time ever renting a storage unit and he walked me through the process and gave great insight. He's got your best interests in mind and his expertise on the self storage business really shines through. I appreciate the time and care he took to get me set up!

Came in for merchandise only. Josh was amazing and made this expierence a lot better. Super nice and got me to lay back and relax. Don't let this manager go. Excellent!!!!

Beyond pleased with the customer service here! Josh and his crew were extremely helpful and provided the best advice for protecting our belongings in the storage unit. I HIGHLY recommend this storage company to anyone looking for a safe place to store valuables. I dare you to even try to prove me wrong about this place.

Josh is wonderful,great experience would use again!

Got me situated quickly with a unit. Very nice and professional

Clean facility. Good people. Answered all my questions!

Josh provided excellent customer service. Went beyond expectation to secure a unit for me. I would definitely recommend Public Storage to others.

I had to get a second storage unit due to the house we were going to lease fell through. Mr. Josh squared me a way. We were able to get a different house so I wouldn't need a second storage unit. Josh was very helpful (with some assistance from the boss) in allowing me to turn the lock in and get a full refund. Thank you all very much for everything.

Came by 3/17/16! Josh was awesome, great customer service!!!

Had a great experience with sheniqua. Will recommend to other

Josh was extremely helpful and friendly. That is why i give a 5 star rating. The $1 first month rent a little misleading. Paying the application fee, lock, a few mattress covers and insurance I basically paid the first months regular rate. Overall happy knowing my stuff will be secured.

Josh did an outstanding job helping me with the paperwork and finding a good location for storage unit. I will use this location again . Wayne Daley

Josh is most helpful, excellent service.

Josh was very helpful!

Great place, friendly staff, Josh is an awesome guy and will take care of you. Must go for storage in the Martinez area.

Great service with public storage on Old Petersburg Rd, in Augusta. Responsive to our needs and even gave us a courtesy call to avoid a late fee. Thanks!

Sheniqua was fabulous. Excellent facility

Sheniqua was charming and thorough. Thank you for the amazing check-in experience.

Professional management and quick to fix issues. I feel safe my things are here

My storage units are in South Carolina and I presently live in Augusta, Georgia. The two units were rented in 1997 and the other in 2005. I have no longer have the information available that they ask for, ie, drivers license number, phone number, etc. Therefore, it is not possible to speak to an agent at that location without looking up the phone number on the computer. The number listed in the phone book goes to a central office. This is the ONLY problem that I have with Public Storage. If only they would let each office have their own number and make it easy for the customer to contact the office where one has their things stored. This situation began when a new buyer took over. Be sure that you keep the info you give out when renting units. Josh, at the Augusta location on Old Petersburg Rd. even fixed my walker that I had to use after knee surgery. Good service!

Joshua was very helpful and explained everything in detail. He is genuinely interested in doing the best he is able. I would recommend this particular storage facility because he is just as courtious at checkout. I thank you very much for the excellent service.

Josh helped us open our storage unit and was extremely knowledgeable, thorough, and friendly. Very well equipped to be in customer service. He was straightforward and helpful. Definitely looking forward to continuing to do business with Public Storage!

Tremendous customer service; especially by Josh! Security and convenience are Top Notch!!!

Jolisa was fantastic. A pleasure to talk to. Quick in and quick out. No hassle, but thoroughly explained everything and made me feel comfortable storing my stuff here

Manager was very friendly and knowledgeable. Answered all my questions. Highly recommend to others needing storage.

Jolisa was very helpful with making my move easy. She answered all my questions and took time to show me how to use my gate code.

Josh is always a pleasure to deal with! He provides great customer service and gets to know the customer on a personal basis (he will remember your name come the filing month)!

Josh was an awesome property manager

Josh provided excellent customer service. Facility was clean and secured. All levels of service here went the extra mile. Sheniqua, on occasion, even stayed open an extra hour so I can make my payment on my unit. Bill Bohnsack even came back from his vacation to help me out. Vacated on 6 May 2015.

A great place to store all of your extra stuff you can say goodbye too!

I received excellent service here and the manager Josh knows his stuff and was really helpful. Glad I chose them.

Excellent experience he was very patient and full of knowledge. Explained every thing to the T. Will be coming here for the future

This was my very first experience with any storage facility and I have never had an easier task Josh the manager was absolutely wonderful . walk me through everything was very patient and very understanding and absolute professional in every way . I actually was renting a unit in another state Josh did all the paperwork tremendously helpful, I had an extremely pleasant experience with public storage thanks to Josh. I would highly recommend his service and facility on old Petersburg Road in Augusta,Ga.

Joshua is super awesome. This is my first time having to use a storage unit and he made the process very easy and understandable. He is very nice and well mannered I would advise other to use this facility . It is nice and very well kept.

I would like to thank Public Storage for hiring a wonderful manager Josh ( don't remember his last name ). I rented storage space from him last month. He was able to provide excellent service. I am looking forward to doing business with the company in the near future! Update: I once again used Public Storage,and Josh was very helpful in all ways. I did appreciate his help. Thanks!

This was my first time ever using any storage unit. Josh made it easy and was extremely nice and got me squared away in a timely manner, especially with me having to move my stuff in at last minute! Will definitely be using this location for all of my storage needs!

Josh is great to work with and very helpful and friendly.

This is the best storage facility I have ever used. Josh Wilmoth is always professional, friendly, and helpful. He will gladly answer or help you with any question.

Josh is the best manager you have ever had. This Public Storage is the cleanest most professional location I've ever used. Keep doing what you do. Thanks again.

Josh is amazing used this facility several times and will continue to use it!

Great safe storage location and manager Josh is extremely good , helpful, fair and I can tell takes good care of the property AND customers !!! I'm glad I chose here !

Great service. clean store and rental area. Josh was very helpful.

Josh is very professional guy great service!!!

great experience. had a facility with for over 2 years and when times were tough they were very flexible with accepting payments later.

Always helpful. Polite service. Highly recommend

Great service...will always come back!

I have been a customer for 2 1/2 years...Josh has always been kind and exhibits great customer service. He has made my experience with Public Storage a great one. I will continue to refer business to him. keep doing what you do.

Clean and well kept always enjoy this stop

Jolie a was very helpful loved her

Wonderful Josh is so awesome and professional

Jolisa was very friendly and helpful. Had a great personality.

Had the best experience here. Have used a couple of storage companies over the years, and this is by far the best. The manager, Josh?, was so helpful, and the units were so clean and the price reasonable. I highly recommend this location.

I stopped by to get some info and was greeted by Josh Wilmoth. I was impressed by his willingness to show me all the place had to offer and went out of his way to make me feel that my belongings would be safe and secure. First rate customer service means I will be back and sending some friends to do the same. Thanks

Josh is awesome

Josh was so kind and helpful. Very good experience so far. Haven't move my items in yet, but signing up was a breeze. I highly recommend them.

The team is very strong and Josh does an awesome job

Jolisa was great!

Josh is very polite and helpful

Josh was awesome, great storage unit.....

Rachael was a big help. She was very professional and was easy to talk to. I would recommend this storage to others.

Excellent customer service. Thank you Rachel and Josh for your help.

I am so impressed with Josh. He is very tall, I was scared of him at first. But he is very nice, and soon I was no longer afraid of him. He makes me laugh, and he is good person.

patience, understanding and a friendly face during every visit

Great help. Very professional

Great guy, good service

Storage unit is great. Great customer service especially the property manager josh. Hes great guy helps out with any problems you may have and very friendly.

Went by Public Storage to pick up some packing supplies this weekend and was very impressed by Josh. He was very helpful and took the time to help me get all the supplies that I needed to pack up some stuff to move. Josh was very friendly, knowledgeable and helped me load everything up into my truck. He was great at answering all of my questions. I would highly recommend this Public Storage for getting packing supplies.

Josh & Jolisa make my storage experience a pleasure. They are knowledgeable, courteous, and always on point. I highly recommend public storage..especially, this location.

Jolisa ezell was the biggest help and very nice

We had a grrat experience with our sales person josh

Great

My first experience at Public Storage was great! The manager was knowledgable, friendly, and answered all of my questions. I would recommend Public Storage to people I know.

Stopped by to by some packing supplies and met Josh and Rachel. They are a awesome team.

Easy access and close to the house. Affordable.

Great customer service! Very nice and clean facility. Josh was a great!

Josh was excellent. Very friendly and it was a great experience!

I have never looked to rent storage before. I'm wasn't even sure if I needed storage. Public Storage on Old Petersburg Road is the first and only location you will need to go for information on renting a unit. Josh the manager was so knowledgeable and professional. We went through everything I thought I needed to store and he helped me find the size unit I am going to need when I'm ready to move at the end of April. He also has supplies to help protect my belongings while being stored. If your looking for storage, Josh is the only person you will ever need to speak to. Thank you Josh for making my future move easier to deal with. 5 stars all day long!

Josh and Rachel were great!!! Very knowledgeable. Friendly and Very Nice. I am glad I decided to go with Public Storage.

Really good place to work with

When I was in need of a storage facility I originally chose public storage for it's excellent location, little did I know that I would be far more appreciative of the staff over the location. Josh is the manager, and I'll probably won't be the first person to say this but, they did the right thing putting him at that location, he is friendly, professional, helpful, and goes above and beyond what if required of his position. So, go to public storage and talk to Josh, I promise you won't be disappointed!

This is my first time using a storage facility so I had some concerns. Luckily I was able to work with Josh who helped me save quite a bit. He was super helpful and explained everything to me that I needed to know. He even gave me some helpful tips on how to store my items so they wouldn't get damaged. We did a walk through of the unit and it was very clean. I was impressed.This so far has been a great experience and I definitely recommend this location to others. P.S Josh is kid friendly. My son (4) was with me and to keep him still he gave him a lollipop so that was pretty cool not to mention the ride on the golf cart. :)

Hey Jason! Thanks for all the help and advise you provided me during and after moving in. You are a professional young man and a great asset to the company .. Best Regards Khalil

very friendly staff made moving in quick and easy. upon reserving my unit online Staurday evening, I received a call from the property manager Josh Sunday morning which was a pleasant surprise. Mary Jane showed me the unit and got me in and out with a smile. this is my first time using public storage and so far a great experience!!!

I have used several storage facilities in the past, but this one is by far the best. Not only are they competitive, but the staff is very helpful and friendly. The manager Josh Wilmoth showed me the unit a few days ago and was very helpful and right on target with the size of storage I needed. When I was ready to rent Mary Jane made sure I was in and out in a timely manner and with a smile.