Save Impression

Address

258 Furys Ferry Rd
Augusta, GA 30907

Full Service Kiosk Available

  • Rent and pay for your space online – today.

  • Move in during gate access hours.

Phone

803-392-3209

803-392-3209

800-688-8057

800-688-8057

Move-In & Access Hours

Mon-Sun 6:00 AM - 10:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units

Phone

803-392-3209

803-392-3209

800-688-8057

800-688-8057

Move-In & Access Hours

Mon-Sun 6:00 AM - 10:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression
    All new rentals subject to one-time $29 admin fee.
    Limited availability
    1 unit left!
    Unit Size
    10'x5'
    Online price
    $ 44/mo
    Online only price

    Unit Size
    10'x5'
    Online only price
    $ 44/mo
    Online only price
    Limited availability
    1 unit left!
    All new rentals subject to one-time $29 admin fee.
    Small 10' x 5'
    Size guide
    • eLock Space
    • Climate Controlled
    • Inside unit
    • 1st Floor
    WEB ONLY OFFER
    Month 1
    $44 $ 44
    Month 2
    $44 $44/mo
    Monthly Rent
    $55 $44/mo
    Months 5-12
    In-Store Rent
    $55/mo
    + one-time $29 admin fee
  • Save Impression
    All new rentals subject to one-time $29 admin fee.
    $1 first month rent
    Unit Size
    10'x10'
    Online price
    $ 81/mo
    Online only price

    Unit Size
    10'x10'
    Online only price
    $ 81/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10' x 10'
    Size guide
    • eLock Space
    • Climate Controlled
    • Inside unit
    • 1st Floor
    WEB ONLY OFFER
    Month 1
    $1 first month
    $81 $ 1
    Month 2
    $81 $81/mo
    Monthly Rent
    $101 $81/mo
    Months 5-12
    In-Store Rent
    $101/mo
    + one-time $29 admin fee
  • Sale Storage up to 50% off on monthly rent
    New customers only. Restrictions and fees apply.
  • Save Impression
    All new rentals subject to one-time $29 admin fee.
    false
    Unit Size
    10'x20'
    Online price
    $ 122/mo
    Online only price

    Unit Size
    10'x20'
    Online only price
    $ 122/mo
    Online only price
    false
    All new rentals subject to one-time $29 admin fee.
    Large 10' x 20'
    Size guide
    • eLock Space
    • Outside Unit
    • Drive up access
    WEB ONLY OFFER
    Month 2
    2nd Month Free
    $122 $ 0
    Month 2
    $122 $0/mo
    Monthly Rent
    $153 $122/mo
    Months 5-12
    In-Store Rent
    $153/mo
    + one-time $29 admin fee
  • Save Impression
    All new rentals subject to one-time $29 admin fee.
    false
    Unit Size
    10'x15'
    Online price
    $ 142/mo
    Online only price

    Unit Size
    10'x15'
    Online only price
    $ 142/mo
    Online only price
    false
    All new rentals subject to one-time $29 admin fee.
    Large 10' x 15'
    Size guide
    • eLock Space
    • Climate Controlled
    • Inside unit
    • 1st Floor
    WEB ONLY OFFER
    Month 2
    2nd Month Free
    $142 $ 0
    Month 2
    $142 $0/mo
    Monthly Rent
    $177 $142/mo
    Months 5-12
    In-Store Rent
    $177/mo
    + one-time $29 admin fee
  • Save Impression
    All new rentals subject to one-time $29 admin fee.
    false
    Unit Size
    10'x20'
    Online price
    $ 149/mo
    Online only price

    Unit Size
    10'x20'
    Online only price
    $ 149/mo
    Online only price
    false
    All new rentals subject to one-time $29 admin fee.
    Large 10' x 20'
    Size guide
    • eLock Space
    • Climate Controlled
    • Inside unit
    • 1st Floor
    WEB ONLY OFFER
    Month 2
    2nd Month Free
    $149 $ 0
    Month 2
    $149 $0/mo
    Monthly Rent
    $186 $149/mo
    Months 5-12
    In-Store Rent
    $186/mo
    + one-time $29 admin fee
  • Save Impression
    All new rentals subject to one-time $29 admin fee.
    false
    Unit Size
    20'x10'
    Online price
    $ 157/mo
    Online only price

    Unit Size
    20'x10'
    Online only price
    $ 157/mo
    Online only price
    false
    All new rentals subject to one-time $29 admin fee.
    Large 20' x 10'
    • eLock Space
    • Climate Controlled
    • Inside unit
    • 1st Floor
    WEB ONLY OFFER
    Month 2
    2nd Month Free
    $157 $ 0
    Month 2
    $157 $0/mo
    Monthly Rent
    $196 $157/mo
    Months 5-12
    In-Store Rent
    $196/mo
    + one-time $29 admin fee
  • Save Impression
    All new rentals subject to one-time $29 admin fee.
    $1 first month rent
    Unit Size
    10'x15'
    Online price
    $ 158/mo
    Online only price

    Unit Size
    10'x15'
    Online only price
    $ 158/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10' x 15'
    Size guide
    • eLock Space
    • Climate Controlled
    • Inside unit
    • 1st Floor
    WEB ONLY OFFER
    Month 1
    $1 first month
    $158 $ 1
    Month 2
    $158 $158/mo
    Monthly Rent
    $197 $158/mo
    Months 5-12
    In-Store Rent
    $197/mo
    + one-time $29 admin fee

Storage Near Augusta, GA 30907

Self storage in Augusta is conveniently located along Furys Ferry Road, near Wheeler Road and within easy reach of I-20 and Washington Road.

Small Storage Units Near You in Augusta

Commuters, frequent travelers, or professionals working near local medical offices, business parks, or along Furys Ferry Road can store personal items, work supplies, or seasonal gear in a 5x5 storage unit. These compact units are ideal for boxes, files, small furniture, sports equipment, and items that no longer fit comfortably at home or in the car.

Families and residents in Augusta and surrounding Columbia County neighborhoods can use a 5x10 storage unit to declutter shared living spaces. These units are well-suited for recreational gear, folding chairs, coolers, luggage, and holiday decorations, along with off-season clothing and extra household items that tend to crowd closets and garages.

Medium Storage Units Near You in Augusta

Apartment and condo residents near Wheeler Road or along Furys Ferry Road can store duplicate or bulky furniture in a 10x10 storage unit. Couches, coffee tables, dining sets, shelving, and extra kitchen items fit comfortably, making these units helpful during moves, downsizing, or home updates.

Large Storage Units Near You in Augusta

A 10x15 storage unit provides added flexibility for larger households and recreational items. These units can accommodate bicycles, mattresses, larger furniture pieces, and multiple rooms’ worth of belongings, along with outdoor equipment and storage bins that need to remain accessible throughout the year.

Homeowners in Augusta and nearby communities planning a renovation or transitioning between homes can store the contents of multiple rooms in a 10x20 storage unit or a 10x25 storage unit. These spacious units can hold furniture, appliances, boxes, and decor from a three-bedroom home, making them a practical option while remodeling, relocating, or organizing long-term storage needs near Furys Ferry Road.

Augusta Public Storage offers a range of indoor storage units, outdoor storage units, and climate-controlled storage units to fit your needs. After stopping by your unit, enjoy a stroll along the Augusta Riverwalk, visit the Augusta Canal National Heritage Area, explore the Morris Museum of Art, attend events at the James Brown Arena, or spend time outdoors at Savannah Rapids Park, all just a short drive from Furys Ferry Road.

Use our eRental program to book a contactless move-in and enjoy modern self storage that's built for your needs.

If you are still looking for storage units near you in 30907, we have locations on: 3210 Washington Rd, Augusta, GA 30907 and 3734 Wrightsboro Rd, Augusta, GA 30909.

Convenient Self Storage Near You in Augusta

Looking for storage that fits seamlessly into your daily routine? Our Augusta location makes it easy to stop by before work or after errands. Declutter your home or office without going out of your way.

Available Storage Unit Sizes

From compact locker units designed for boxes and seasonal items to larger spaces that can hold furniture and household belongings, there’s a size to match your situation. Choose the right amount of space so you can organize efficiently without paying for more room than you need.

Drive-Up Access

Why carry heavy items farther than you have to? Drive-up access allows you to pull your vehicle directly up to your unit, making loading and unloading faster and more convenient. It’s a practical option for bulky furniture, equipment, and frequent visits.

Climate-Controlled Storage

Climate-controlled units provide a more consistent environment for items affected by temperature changes. These spaces are commonly used for electronics, wood furniture, and seasonal clothing that benefit from added care during storage.

Enclosed Parking

provides a fully contained space for vehicles or equipment that need added separation from outdoor conditions. These units are ideal for long-term storage or when you want everything kept in one enclosed area.

Other Amenities & Services

Additional features help simplify your storage experience from move-in to move-out. Well-lit areas, convenient access points, and available moving supplies for sale make it easier to organize, transport, and store your belongings.

Cheap Self Storage in Augusta

Finding affordable storage doesn’t mean sacrificing convenience or flexibility. Budget-friendly options allow you to store your items while keeping monthly costs manageable, whether you’re downsizing, relocating, or reorganizing your space.

Promotions

Take advantage of special offers available for new customers. Promotions vary by location and season, so check our current rates online or speak with our on-site team to learn about any active discounts that could save you money on your storage rental.

Billing (how it works)

Managing your payments is simple and flexible. Customers can make one-time payments or set up automatic monthly payments through their online account. Your account also lets you update payment information and view billing history at any time.

Directions

Directions from the North

Drive south on Wheeler Road. Turn right onto Furys Ferry Road. Our facility will be on your right.

Directions from the South

Drive north on Wheeler Road. Turn left onto Furys Ferry Road. Our facility will be on your right.

Directions from the East

Drive west on I-20. Take the Wheeler Road exit and head south. Turn right onto Furys Ferry Road. Our facility will be on your right.

Directions from the West

Drive east on I-20. Take the Wheeler Road exit and head south. Turn right onto Furys Ferry Road. Our facility will be on your right. Find us near Furys Ferry Road and Wheeler Road.

At Public Storage, You'll Always Find...

  • Convenient Storage Solutions
  • Keypad Access
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Hours

Rental Support

Monday 8:00 AM – 1:00 AM
Tuesday 8:00 AM – 1:00 AM
Wednesday 8:00 AM – 1:00 AM
Thursday 8:00 AM – 1:00 AM
Friday 8:00 AM – 1:00 AM
Saturday 8:00 AM – 1:00 AM
Sunday 8:00 AM – 1:00 AM

Access Hours

Monday 6:00 AM – 10:00 PM
Tuesday 6:00 AM – 10:00 PM
Wednesday 6:00 AM – 10:00 PM
Thursday 6:00 AM – 10:00 PM
Friday 6:00 AM – 10:00 PM
Saturday 6:00 AM – 10:00 PM
Sunday 6:00 AM – 10:00 PM

Office Hours

Monday 6:00 AM – 10:00 PM
Tuesday 6:00 AM – 10:00 PM
Wednesday 6:00 AM – 10:00 PM
Thursday 6:00 AM – 10:00 PM
Friday 6:00 AM – 10:00 PM
Saturday 6:00 AM – 10:00 PM
Sunday 6:00 AM – 10:00 PM

Explore our Augusta, GA Storage Units at Furys Ferry Rd

Self Storage FAQs

Self-storage prices vary by location, unit size, features, and availability. Smaller units typically cost less than larger ones, and indoor and climate-controlled units may be priced differently than standard units. Public Storage offers month-to-month rentals, so you only pay for the time you need.

Specials vary by location and unit type, so checking current rates and promotions in your area is the best way to find the most up-to-date offers.

Start by taking inventory of what you plan to store and how often you'll need to access it. A small 5x5 unit often fits boxes or small household items, while medium sizes like 10x10 work well for multiple rooms' worth of belongings. Larger units, such as 10x20 or 10x30, are designed for bigger items or business needs.

Indoor Storage Units: Located inside a building with hallway access.

Outdoor Drive-Up Units: Ground-level units you can drive up to for quick loading and unloading.

Climate-Controlled Units: Designed to help maintain more consistent temperature and humidity levels. Availability varies by location.

Vehicle Storage: Options may include parking spaces or enclosed units for cars or small trailers.

RV or Boat Storage: Typically offered as open or covered parking spaces at select locations.

Business Storage: Units suited for storing inventory, equipment, or supplies without the cost of commercial property.

Features and availability vary by facility.

Climate-controlled storage helps maintain more consistent temperature and humidity levels inside the unit. It's commonly used for items like books, fabrics, electronics, or other belongings that can react to extreme heat, cold, or humidity. Climate-controlled storage is available at many—but not all—locations, so availability depends on the facility.

Drive-up access refers to a ground-level storage unit that you can pull your vehicle right up to. This makes loading and unloading quicker because you don't need to use hallways, elevators, or stairs. It's often chosen for storing larger items or boxes you'll want to move in and out easily.

Some storage facilities offer 24/7 access as an added feature, while others provide extended access hours. Availability varies by property, so it's best to check your location's access hours when renting a unit.

Common security features include:
• Gated access with individualized entry codes
• Bright lighting throughout the property
• Onsite staff during office hours
• Video surveillance
• Well-maintained fencing and facility grounds
• Storage unit locks available for purchase

Check your facility's offered features.

Convenience depends on your needs, but many renters prefer:
• Drive-up units for fast loading
• Indoor units for hallway access and comfortable entry
• 24/7 access where available
• Month-to-month rentals
• Locations near home, work, or major roads
• Online account management and payment options

Public Storage maintains facilities with routine property checks, regular cleaning of common areas, and ongoing pest-control efforts. We also provide clean, well-kept hallways and entry points, and staff monitor the property throughout the week.

Resources from the Help Center

How Self Storage Works

If you've never rented self storage before, we're here to help.

Making a Reservation

Once you've found the right storage unit, you can lock in your price by making a free reservation.

Features & Amenities

Your storage needs are unique. Find out which features and amenities are right for you.

Moving In

Here's what you need to know to make the process as smooth as possible.

Customer Reviews

Overall Rating
4.3
88 reviews
Rating Snapshot
Select a row to filter reviews
October 9, 2026
Google Public Storage DallasCowboyLover
Love that you’re open until 10 now
October 8, 2026
Google Public Storage Amy Granade
It has been extremely difficult to get in touch with anyone. I rented my unit through the automated kiosk, completed the payment, and electronically signed the lease before being assigned a unit. When I first accessed the unit, it was dirty and had a large oil spill on the floor. I have been trying for over a week to reach the property manager, but no one has returned my calls. There are no employees on site to assist. I attempted to clean the unit myself, but I have been unable to remove the oil.
September 30, 2026
Google Public Storage M Bison
September 26, 2026
Google Public Storage W A
August 27, 2026
Google Public Storage Hannah Neal
At the beginning, this was a nice place. Before it was taken over by Public Storage, it had security gates. Once public storage bought them out, all they have done is take away security and charge us more. Over the course of 3 months, they have increased my rental price 3 separate times. When we first bought our rental unit online, it stated that the price would be $78.00 for the first three months because of a promotion, so we understood our bill would eventually increase. It increased to $98.00. After another month it increased to $124.00. That is already a huge jump considering the facility lost all security features and pest control. The next month afterwards, it increased to $143.00. That is ridiculous considering there are so many bugs and homeless people living in these units. I would not recommend this place anymore. I’ve called them plenty of times to discuss this, and they stated they would not be decreasing rent for anyone that rents here.
August 23, 2026
Google Public Storage Victoria Craig
Currently at the storage facility that still advertises itself as 24/7 yet closes at 9pm, locked out due to app crashing, on month three of prices being raised with no notification. When do we get reimbursed for the total days that we are unable to access our personal belongings? This is absolutely ridiculous and unprofessional. Raising the stars on my review so hopefully someone cares enough to respond. PREVIOUS REVIEW: This place is an absolute scam. No workers, the door to get into the building is constantly left open, the ceiling has holes big enough to enter the units from the outside, and they raise the prices every month with zero notice to any of their customers. No one ever on site and no one available to answer the phones; no explanation given about the prices being raised. The only person we have been able to get in contact with obviously doesn’t even live in the state that we reside. Every TRUE review about this place has been left unanswered, while every bot 5 star review has been reviewed and responded to by “the company.” This place is 100% a scam and taking advantage of people they will never know or see in real life, let alone protect the belongings of. Will be reporting to the Better Business Bureau and removing all belongings from the building. This is absolutely ridiculous and unreasonable.
August 3, 2026
Google Public Storage James Lambert
Moved out on 6/27/2026, scheduled the “move out date” for the next business day, 6/29/2026. Received confirmation emails. Still got charged rent for July. Contacted rep on 7/4/2026, was told there was an error and I’d get money back in 5-7 business days. Have been trying to get a refund with no success. Contacted the company again on 7/22/2026 because nothing has been resolved. Contacted the company again today, 7/26/2026, and they are saying I left a bed frame there which is blatantly false. I have a photo from the day I moved out. This company does not do what they say they will do. Make sure to keep receipts and take pictures. Edit/Update: Public storage completed the refund on 7/29/26.
June 19, 2026
Google Public Storage George Naratadam
I can’t get into my unit
May 1, 2026
Google Public Storage D Brooks
Yasmin is the best part about this place! She answered all of my questions without getting impatient and was very kind!
March 12, 2026
Google Public Storage Henschke Family
Christina is awesome! Very helpful.
March 5, 2026
Google Public Storage Johanna Mickel
Had a situation and Christina was excellent! She is awesome - so helpful!!!
February 22, 2026
Google Public Storage Logann Bonner-Hudson
Neiki Ma! Incredibly helpful and super quick with handling any issues I had. Please, be sure to ask for her if you’re in a bind. Thank you so much!!
February 10, 2026
Google Public Storage Saquita Dixon
Yasmine provided an excellent customer service experience. Very knowledgeable and professional. She even let me know about online pricing and booking. Highly recommend.
January 8, 2026
Google Public Storage In Location Reviews Public Storage
PM Chris was very helpful and professional in assisting with my rental and it was achieved with no problems!!!
November 20, 2025
Google Public Storage Han Solo
Thank you for helping with my rental JULIEEE
October 9, 2025
Google Public Storage Adi
Chris was awesome.
September 30, 2025
Google Public Storage Z K
August 25, 2025
Google Public Storage Deb Nichols
July 17, 2025
Google Public Storage reaghan white
July 8, 2025
Google Public Storage Adam Mikkelson
June 23, 2025
Google Public Storage Kaylin Barton
Thanks ms. Diedra for your wonderful help. Customer service was 100/10. Most definitely recommend
June 23, 2025
Google Public Storage Monique Gunby
June 17, 2025
Google Public Storage William O
Super easy and convenient!
May 19, 2025
Google Public Storage Jerry Brown
Just wanted to say thank you to the manager Neikima that checked on us regarding our move in
May 5, 2025
Google Public Storage Taylor Cartledge
DO NOT USE THIS COMPANY!! This is the absolute worst company that I have ever dealt with. I moved out of my unit a month ago, making sure to schedule and confirm this move-out with the property manager. I just found out that I am still being charged for the unit that was cleared out, and as long as auto-pay is on, I would continue to be charged every month. It is IMPOSSIBLE to speak with anybody. There is no email address that I have found to contact support, the live chat constantly says that nobody is available, and phone calls are an endless loop which leads to a property manager that will not answer or respond back to messages. DO NOT USE THIS COMPANY. I will be reporting this as fraudulent to my credit card provider as well as to the Better Business Bureau.
April 8, 2025
Google Public Storage Trevor Richter (Daddy)
Disregard all of the next paragraph. That was a review of a company that I initially rented my unit from...... Public Storage has ended the 24 hour access. Public Storage has bumped the rent twice now in 5 months. Public Storage has a forced Insurance coverage, they own the insurance company (some home cooking). They neglect to inform you that if you live most anywhere that has a homeowners insurance or renters insurance (ie, home or apt.) You are usually covered already for the unit. They really have taken a great thing and crushed it.. NOW FOR THE OLD REVIEW. It is nice to have 24 hour access to your storage unit. Everything is done on an app. You open the gate with app, open your storage door with app. Pretty cool. HOWEVER, if you do something like set your phone down in the unit and close the door... you are screwed. You can easily lock yourself out of the unit or even the building. This store offers a broom and dust pan for you to clean up after yourself... but they have forgotten to set you up with a trash can to put the sweepings into... but overall it is a better option. There is climate controlled interior units that are actually at a cool setting, and that keeps the place from smelling like a Goodwill.
March 25, 2025
Google Public Storage Minnie Mi
Its upsetting my issues revolving my unit haven’t been addressed ? You can’t reach the district manager the units have been accessed without people knowing an no one seems to care ? Are yall aware there’s a talk of possible litigation regarding this location appearing after public storage company took over ? I just saw a news report ?
February 17, 2025
Google Public Storage Fake Name
Only 1 star reviews since Public Storage took over… Horrible company… They wouldn’t give me access to my unit with my stuff in it… (This unit had our extra medication in a safe that my wife needed)… and so I learned that the units are VERY easy to break into… Would have been even easier if I had a ladder.. Just took down their cross bar and hopped over. (I post in hopes they will change this) Obviously I tried to call the manager 10 times before and they refused to pick up. I called corporate 7 times and they couldn’t do anything. This is an electronic storage facility and you can’t remotely give me access to my unit? Or do ANYTHING to help me access my stuff?
February 3, 2025
Google Public Storage Robert Stephens, Jr.
Do not use this place! I purchased storage in November with a move in discount and to pay on the 23rd of every month. I paid in December only to be told that I owe on January 1st around the first week of January which didn’t seem fair. They claimed that they are under nee management and that was why and rent is due on the 1st. I have called on many occasions and never received a response until three weeks later saying my rent was past due and it wasn’t! They locked me out of my storage unit and I didn’t know why. So i paid on the first now of every month only to receive a text and a phone call saying it’s past due and your things will be auctioned off. The app will say that payment isn’t due until the 1st every time i pay and then they call me to say its past due before the first. No one ever calls back to explain why!!! Feels like a scan and a criminal operation!
January 7, 2025
Google Public Storage Miranda Kay Richter
This is an updated review, I've attached a screenshot of my original StoreEase review from a year ago. I am very unhappy w/ Public Storage. I rent 2 units, starting in 2023 & 2nd in 2024, for many reasons: 24 hr access, no pad lock access by mobile app, climate controlled, location, new, clean, gated, ease of renting, customer service, etc. Only 2 complaints about StoreEase, an increase in rent but that happened at several facilities. And the complete failure to inform customers of the facility changing ownership & brand, to allow us to make the changes if deemed necessary. In November it was taken over by Public storage, I found out when i came to my unit & seen a very cheap "Public storage" sign on the front, a few days later, 11/20/24, I receive an email welcoming me to Public storage, lease agreement to sign, door access code (which i never had to use before). What was not mentioned was the " changes", found out the hard way. Following week was Thanksgiving, I was leaving town on Tues. Mon. night go to my unit for luggage, around 9:45pm. I couldn't get in the building, hours of access are now 6am-9pm!!! I was furious then & I am now!!! Why do I no longer have access to my belongings at my convenience? Why was there zero mention of this important inconvenient change? I had to Google it. So I have to come back early Tues. morning, opposite direction of travel destination & pack in the parking lot! Are you kidding me? This has been a pain in the*** several times when needing something urgently out of my units. 90% of the customers chose this place for that reason, to be able to access their things at their convenience, it is far from being the cheapest place in the area. I have spoken to others & equally irrate as they were cleaning out their units to take their business elsewhere. #2 issue, they also decided to change the due date, instead of it being due monthly on the date u originally rented it, it's now due the 1st. Another change failed to be mentioned properly. Yes it's in the lease but they bombard you w/ several documents, distract you with 30 days no charge renters insurance that goes to a link w/ more documents. Statements do not state due date. Signing the lease in the app, text is tiny & zooming in to read it, good luck. Doesn't say hours of access , its written as hours of operation, to me that meant to contact customer service. #3 issue, their app doesn't open my units, "doesn't wake them up", I have to use StoreEase app to unlock my unit. Doesn't provide you w/ your door code, better have a great memory or good at keeping emails. Be prepared for total confusion about your account. my account currently states i am late & showing a balance as of Dec, however payment history reflects my Dec payment. But the virtual assistant provides balance & due date (not the 1st but the date I have been due for over a year. Idk if the app opens the entrance gate, they have yet to fix it after sustaining damage during Hurricane Helene. Or cut down the massive fallen tree covering nearly half of the road to the also broken exit gate, stuck halfway open. There is not a permanent employee on site, but someone does come by several times a week, to do an inspection of the grounds & facility, clean up anything needed. Another failure, weeks go by, see the same trash inside & out. There are brooms w/ dust pans hanging on the walls in all the entryways! It takes them weeks to dispose of anything someone left behind/outside, 3-4 weeks there has been a bag of hardened tile grout sitting in a doorway outside. I've seen the employee look at it & walk off. Apparently they also do not perform regular or professional grade pest control now there are roach motels & visually have seen/killed them crawling around. Over a year & never had this issue, maybe a moth will get in or a cricket by auto doors. But roaches? And the solution is random placed roach motels, unacceptable. #4 issue, good luck on getting in contact w/ the manager during regular hours. Returning calls is not a priority🤬.
December 30, 2024
Google Public Storage Chintan Brahmbhatt
This place just went downhill after public storage bought. I was unable to access my unit several times. No one available ar property or phone. Just chat and you get a call from manager in 72 hrs. Comeon what kind of customer service is that???
December 7, 2024
Google Public Storage Steph
WE NEED HELP! No one will call us back! We have not been able to access our units since Public Storage took over from StoreEase. It’s been over a week since we brought this to your attention but no effort has been made to help us. The virtual help center is a joke and they are condescending! This cannot be legal!!!! Fury’s Ferry Rd at RiverWatch, Martinez, GA.
December 7, 2024
Google Public Storage Garret Lipecky
We have not been able to access our unit since Public Storage took over this location. And the facility manager does not answer the phone or return calls.
December 3, 2024
Google Public Storage Patricia Carr
Public storage improving the building
November 30, 2024
Google Public Storage Mary Anne Plunkett
Smooth transition with Patrick opened our doors
November 27, 2024
Google Public Storage Kelton Hayes
BEWARE!!! My power went out in unit and cannot open. There is nobody on site that can open it for me and customer service just keeps saying there is a work order in. This has been going on for a week now and I have had to buy items that are locked in there, like tools, but the final straw is all of my Thanksgiving stuff is in there(chairs, tables, COOKER) and today is the day before Thanksgiving. This is beyond frustrating and I do not recommend electric lock units for this reason.
November 25, 2024
Google Public Storage Outdoor Augusta
Showed up on Saturday to access my unit. The power to my unit was off and i was unable to open my unit, as there is only a phone app that allows you access. Several other units around mine were also without power. There happened to be someone at the facility, for the first time since i have had the unit, which when i first signed up it was Store Ease. The guy tried to help me by using a manual open rig, searching for breakers and calling his superiors. Was unable to come up with an answer for me and said they would contact when the problem was solved. It is now Monday night. The power is still off and there is no one on site to speak to. We have called every level of the company for help and no one is able to help us. They said we will most likely receive a call within 72 hours of today as if this problem hasn’t been going on for days. I desperately need what is inside of my unit. I as well as many other tenants are out of power and unable to access what we are paying you to store. I am beyond pissed at this point. Furys Ferry location in Augusta GA. Formerly Store Ease now Public Storage. After hurricane Helene hit our area, we lost access for 3 weeks. Not to mention there is a tree down directly in front of my unit and hanging in the roadway. Profit over service. Fix this problem.
November 25, 2024
Google Public Storage Lynn Blackwell
Smooth transition - thanks Patrick!
November 16, 2024
Google Public Storage Leah Williams
Sparks and Bailee are the best!
November 11, 2024
Google Public Storage B P
DO NOT USE THIS STORAGE COMPANY!! My unit has been ransacked and over $1000 worth of things stolen along with my safe that had my sensitive information in it and my medical supplies. There system is allowing a pair of homeless people that were living in the unit beside mine to come as they please and steal my stuff. There needs to be security onsite since the business is basically open 24hrs and probably has more than just them living in these units. The electronic system is not a good idea. It doesn’t even alert you when your unit has been opened unless it’s by you or I’m guessing someone that’s you share access with. That’s what got me to store with them but after not being able to get into my unit after the hurricane as well as this huge issue I will no longer be storing with them and filing the necessary paperwork with the court against them because they have done nothing to stop this after it was brought to their attention. DO NOT STORE WITH THEM!!
October 21, 2024
Google Public Storage Lisa Boyd
Jalen made check in so very easy and was so nice. Made this decision a no brainer!
October 11, 2024
Google Public Storage Patrick Walker
Easy move in and out process with clean, temperature controlled facilities. Customer service was helpful before and after moving in. Thank you to Jalen for helping with closing the reservation of my unit today.
October 1, 2024
Google Public Storage Jonah
September 20, 2024
Google Public Storage Margaret Perryman
Bailee was a wonderful help to me. She was very pleasant and updbeat. She is an asset to your company.