Public Storage Self-Storage Units at 1679 Cobb Parkway S, Marietta, GA

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Office Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Office Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
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5'x10'Online only price$ 58/moSmall 5'x10'- Inside unit
- 1st Floor
$ 58/mo $78Best Price Label -
6'x10'Online only price$ 60/moSmall 6'x10'- Upstairs/elevator
$ 60/mo $79Best Price Label -
8'x10'Online only price$ 64/moMedium 8'x10'- Upstairs/elevator
$ 64/mo $86Best Price Label -
5'x20'Online only price$ 74/moMedium 5'x20'- Outside unit
- Drive-up access
$ 74/mo $99Best Price Label -
10'x10'Online only price$ 83/moMedium 10'x10'- Inside unit
- 1st Floor
$ 83/mo $111Best Price Label -
10'x10'Online only price$ 100/moMedium 10'x10'- Outside unit
- Drive-up access
$ 100/mo $133Best Price Label -
14'x15'Online only price$ 119/moLarge 14'x15'- Upstairs/elevator
$ 119/mo $159Best Price Label -
10'x10'Online only price$ 119/moMedium 10'x10'- Outside unit
- 24 Hour access
$ 119/mo $159Best Price Label -
8'x20'Online only price$ 121/moLarge 8'x20'- Upstairs/elevator
$ 121/mo $161Best Price Label -
10'x15'Online only price$ 122/moLarge 10'x15'- Outside unit
- Drive-up access
$ 122/mo $162Best Price Label -
10'x20'Online only price$ 157/moLarge 10'x20'- Outside unit
- Drive-up access
$ 157/mo $210Best Price Label -
10'x25'Online only price$ 211/moLarge 10'x25'- Outside unit
- Drive-up access
$ 211/mo $281Best Price Label -
10'x40'Online only price$ 271/moLarge 10'x40'- Outside unit
- Drive-up access
$ 271/mo $361Best Price Label
Nearby Self-Storage Locations
Self-Storage Near Marietta
Resources from the Help Center
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Marietta Storage Units Near Dobbins Air Reserve Base, I-75
This Public Storage in Marietta sits on Cobb Parkway just south of Dobbins Air Reserve Base with a wide selection of self storage options to help the busy Marietta community stay organized.
Families living in base housing near Dobbins ARB will love the cheap storage units at this location. Whether it's a 5x5 storage unit for packing up a few small items like electronics or luggage; or a 10x10 storage unit for holding bulky belongings, like skis, scooters or workout equipment.
Residents living in the condo and apartment complexes along Terrell Mill Road just across Interstate 75 can use a 10x30 storage unit to hold extra-large items, including couches, tables, mattresses, dressers and appliances.
Indoor storage units provide the privacy of unit access from inside the building while the convenience of drive-up outdoor storage units is great for packing and unpacking heavy loads.
There are also multiple vehicle storage options at this property, including uncovered spaces and enclosed units.
The manager lives on site and the gated storage area has passcode entry. There are also moving supplies sold inside the rental office, including furniture pads, mattress bags and moving boxes.
Public Storage is proud to offer affordable storage rentals and exceptional service to customers near Dobbins Air Reserve Base and throughout the south side of Marietta.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 279)
I just want to say that the property manager Ebony at my location is awesome!!!! She’s a really nice and helpful person.
Inquired on a new unit and the agent was very courteous and professional. The facility was also very well maintained.
Lenssa and Ebony are great
Good storage business. Good value. Easy access.
My husband and I rented out a space today. Ebony, the receptionist was amazing. She was very professional and efficient helping us get into our storage! She went above and beyond! Thank you, Ebony you are awesome!
Andriel at public storage located at 1795 Cobb Parkway was amazing. She displayed great customer service. She was very patient and thorough through the whole process. She demonstrated courtesy and compassion. I recommend future customers to visit this facility thanks.
Came too see a space, very nice people working there, professional.
Andriel was so nice and explained to me everything the right way and made sure I understood that I my things I was storing is very safe here
Amazing! I recently received the best service over the phone with Andriel from this location. As I currently rent from another location and have for 4 years, that store being of a different district but less than ten miles from Andriel's location. I have to say that I have never had anyone explain and take the time to answer many questions and offer insights and just explain very thoroughly and patiently to myself who basically called in frustrated and angry about charges and no access to my unit. This is by far the best experience I have had and a great contrast to my current locations manager who seems lazy and lazier. I would have never got this kind of help from my location from the location manager or the associates who relieve and fill in their on her off periods as it seems to spill over into those as well. I could not receive a call back when I had questions that the store manager or associates could not answer and for Andriel's patient, knowledgeable, professional and kind help I am ever appreciative. Thank you Formally irate and dissatisfied, currently satisfied and redeemed customer.
I've been to a few storage units around Atlanta and not always had a good experience. But here Andriel took great care to find the best unit. Service was super fast! Thanks!
Reliable place. Keeps your the place safe, clean & secure.
Poor customer service; was told that I had a reservation (which means nothing). Was told it was climate control units, however they are not. Big hassle with prices. Was told that there was a8 by 20 on ground level- there was not
Terrible experience here. No parking space, can barely get in and out of the gate. The elevators are only for freight. You have to put your stuff in the elevator then walk down all the stairs to go get your things. I rented a truck to come get my stuff, only to find when I opened the door the staff had let someone take my stuff. They acted like they didn't know what happened
Only one way in and out and it was layer out for multiple entrance/exits. When something broke on the secondary gates they just closed them off. Makes for a lot of backing up to get out.
Excellent customer service, nicest staff in the industry, safe place to keep your stuff
Vita was very helpful today with helping us find a unit. She was very kind, patient and professional. She told us everything we needed to know and appreciate it her time. Thank you Vita for helping us we really appreciate your help.
Vita give me all the information I need, with a friendly smile Vita help me pick the right storage unit sized. Answer all my questions, I have to said it’s nice to do business with a professional and great personality like Vita I’m glad to found you Thank you
I just wanted to say thank you to Ebony, Luvenia, and Lennsa for helping me out today! Everything was great and I was treated like part of the family. Thank you!
Ms.Wiley is always a pleasure working with, bubbly personality and caring and helpful and understanding. We need more people like this in customer service.
I had the best experience at this location. The customer service and concern that the young lady Ebony showed me is something that I will cherish. I love that they keep the property clean I feel comfortable leaving my possessions with them
Reco was very helpful and friendly. I walked in not knowing what to expect, but he helped walk me through the process. I ended up mostly definitely recommend this location to my friends.
I had the best customer service experience with Rico! He was really informative and made sure I felt confident in my choice to keep my things secure. I’ve used CUBE before and really had a bad relationship with the company so I’m thankful for this location.
I recently visited this location and Reco gave me the best customer service I've ever seen. He explained the rental process and the insurance information as well.
Charissa is always very Pleasant clean and its a convenient location would definitely recommend
Charissa was very helpful and friendly today. I walked in not knowing what to expect, but she helped walk me through the process. I ended up renting 2 parking spots, I would definitely recommend this location.
Keeps my stuff safe for a good price.
Great location and customer service
Amber and Teresa was so helpful and informative about the storage and all things included. There was no miss information.
Charissa and amber are awesome! I moved in on a Saturday. I had to grab my mask to go in but they were very polite about it. They got me through the rental process and explained to me how to get to my space. It started with a warm greeted and ended with me getting my space. I will recommend this facility to anyone I know who is going to store. I thank Amber and Charissa were absolutely amazing!!!!
The property manager Amber is great!
This facility was awesome. It started when I walked through the door. I was greeted by amber and charissa, they were both friendly and had great personalities. The rental was smooth and easy and I will always recomend this facility due to the service inhave recieved.
Excellent costumer service!
Amber is amazing. We always have small talk. She has helped me through some tough times. I enjoy seeing her each time I come to check on my belongings. What a wonderful lady. She is kind and sweet and you would be blessed to know her. I recommend this facility!!!
Super Awesome
Good customer service by Amber. Will recommend.
Great Costumer Service! Would recommend this storage!
The staff was great very helpful
Amber was great. Fast and friendly above and beyond will recommend
Great service, thank you amber
Amber was great! Great service. Very quick and efficient.
Amber was great to work with. The online reservation was a breeze. Thanks again.
Very helpful. Thank you Amber!
They are very comunícate friendly and they show u where is located ur space very helpers and the space it’s very clean I’m very comfortable :)
Amber was amazing. Great customer service, fast and friendly. Will recommend this property.
I came into the office today and I had a unique experience. Keisha was great her personality was bubbly BUT THE OFFICE SMELLED LIKE CAT LITTER AND IM ALLERGIC TO CATS. MY SINUSES WERE ACTING UP. Great company. I just wish the office didn’t smell like 20 cats.
Today was gloomy but great. Keisha and amber are Rays of sunshine.i appreciate the great customer service.
No complaints. Charissa answered all my questions professionally and allowed me the time I needed to make my decisions. No 'high pressure' sales pitches.
Charissa provided great customer service and professionalism. She was efficient and well informed.
Amber was great!
Amber was awesome. Great facility. Will recommend.
I had an issue where the unit I reserved was not available and the ladies were EXTREMELY helpful in resolving my issue and getting my reservation acknowledge and accepted.
This is my first time having to use a storage and Keisha was extremely helpful!
Tyrell and amber were awesome! Great service and i feel secure in my renting process. Thanks guys and public storage!
Great customer service very pleasant
Great customer service and great pricing. They were really helpful.
Relocated to the area and needed storage. Amber helped us. She called to check in and once we arrived she was super helpful and super courteous. The unit was easy to access and the property is kept in order.
Great Customer Service
Very good service
Amber was awesome.she gave me great customer service and made my whole experience fast and easy.
It’s my first time having to rent a storage facility and Amber has made this whole process very pleasant. I was a little apprehensive about having my personal belongings in a location away from where I’d be moving but she assured me that everything is secure and monitored constantly. Thank you so much for all of your help Amber!
It was great, Quick easy fun staff, Amber and Sheilice was great as a team. Made me pick the right unit!!!
Cecilia and amber are great! No hassle process. Saw the unit and the property and came back to rent. Didn’t need merchandise but sure did they offer. I appreciate they care that my belongings are safe. Love this place!!!
Amber was amazing!!! Great property and great customer service. Will recommend to family and friends.
Amber has the best customer service. Property is clean and safe and exactly the space i needed. Thank you Amber and Public Storage!
Very fast an efficient.. Miss amber the best...
Wonderful experience! Great customer service and easy, fast service.Amber did a great job helping today.
Customer Service was Awesome when I entered into the building.
Amber was amazing!!! She got me in and out quickly and was very knowledgeable. Will recommend to family and friends.
I love this place. Sheilice was soooo great she helped us with everything we needed!!
coming in today i had a problem and sheilice was first on to help us with everything we needed. She is a great person and very respectful
Amber, quick and friendly service. I recommend her to everyone!
This place is awesome. Moved into my storage unit this morning will no issues. Amber was so professional and friendly!! Highly reccomend.
Amber was great. Her knowlege of the property was amazing. The office smelles fresh and clean. Would reccommend her facility to family and friends
Amber the property manager provided excellent service.
Ebony was fantastic!!! Very calm and helpful!! Clean storage units!
First time going to Public Storage today. Met Amber and Shelice. These two are dynamic together. So knowledgeable. Shelice ambitious to learn and advance in her job is priceless. Storage space clean, spacious. I will definitely refer this location to anyone who needs a storage space. #DynamicDuo #Amber/Shelice
Awesome customer service Amber and Sheilice!!
Good customer service
Top Notch personalized service. It couldn't have gone smoother. Very professional, Very personable. A+++++++
Amber was amazing,very thoughtful and polite.she helped me with everything and was very professional.
Ebony was a great help , very professionally wonderful customer service!!
Great storage place.
Love the customer service, great people, my things have been safe there since I put it in.
Very professional and good prices...
Amber was very thorough and extremely helpful and very nice! The property seems well kept and quiet.
Amber gave me great service today, very helpful.
I read great reviews which led me here. Amber hooked me up! Glad I stopped by this one. She was extremely helpful!
Amber was great to work with. Very helpful! Great space!
It’s awesome service. I loved it!
Amber was nice and friendl. Very pleasant and helpful. Very accomidating give her a 5 out of 5.
Great friendly service. Amber is very helpful!
Amber was friendly and professional. Great experience..l
The staff was very pleasant, knowledgeable, and helpful. I was very impressed with her. The facility was clean, fairly priced and the staff was excellent. They have a various size units. If your in need of nice and secure storage at a great price I highly recommend you call up Amber, she was great!
Checked in today for a quick move between places and amber was amazing. Super sweet and helped with everything we needed and went above and beyond. Definitely reccomend.
Amber was amazing. Property is huge but well kept. Great customer service will recommend.
Amber very nice personality,great attitude with great customer service
Great service by Teveta!
Quan and Amber is great. Thank you
Quan was a great in assisting me get 20x40 unit. It was exactly as she described and she got me in and out and on my way happy! Thank Quan.
Great storage unit! Great price
Thanks Quan for helping me!!
Awesome customer service! Staff is very helpful 😊
Ebony was the best! Great customer service, the property was huge but well kept. She got me in and out of the office with a painless and very friendly process. Highly recommend her and this property.
Great Service
Great place! Never had an issue!
Amber was Great! She answered all questions. Great property manager!! Was well organized as well.
Great customer service
Renelle, made my experience with Public Storage such a pleasant experience, she was always kind and helpful... Her customer service skills are what an employer should use as their top standards....
Brandon did a great job handling my situation
Great service from Renelle! Awesome young lady! Hope she gets every dime she works for. Won't be shopping around anywhere else for future storage needs, only here. Easy 5 stars!
Renzelle was awesome. Extremely helpful and punctual. I love you Renzelle.
Renzelle gave a great customer service experience. Even with me arriving minutes before closing she didn’t make me feel rushed. Thank You
Shannon is friendly and my process was super easy..
Shannon provides awesome customer service and was very informative as to my monthly expense. Will be using them again.
Renelle was very helpful and informative and even stayed with me longer than she should have to answer my questions and show me another storage unit that I felt more comfortable with. Thanks Renelle!!!
Very hey
Ms. Renelle gave me excellent customer service and she was very polite and pleasant.
Very nice experience. Laquita was extremely accommodating and overall a pleasure. The prices are reasonable, the facility and premises are well kept.
Renelle was awesome!! Very helpful! Great costumer service!!!
I was just here and I wanted to say I had a VERY PLEASANT experience with LaQuita who showed me my storage and took very good care of me as well. LaQuita was very prompt on the knowledge she had pertaining to fees and ways to remember to pay storages on time. She got me in and out swiftly and I REALLY APPRECIATE that because I had been rushing all day.. Thank you LaQuita SO MUCH and keep doing an excellent job.. They need more people like you in all different job fields because you are very knowledgeable at your job and you get the job done quickly...😊
She was very polite and soft spoken professional, look me direct in the eye she also stop me from going to another site and most of all she great sales woman and I thank the person who hire her knows great quality in his staff !!!!! I'm superintendent in construction I love people that love there job thanks again to one who hire her !!!!!!!!
The manager Laquita was so very helpful for me. I loved her energy and positivity cause I was having a bad day and she made it so much better. She was able to answer all of my questions and I appreciate that, it was a very pleasant experience. She has great customer service and I look forward to doing business with public storage.
Renelle and Laquita are beyond awesome! They were extremely thoughtful and above helpful. I really felt appreciated and valued as a customer. These two women are most definitely an incredible look for this company. They deserve more than 5 stars. Thanks! I highly recommend this place.
Your manger Ms Laquita is Great manager very informative, was very patient with me and all my questioms. I wasn't gonna rent a space because of a previous experience but she changed my entire mindset. I appreciate the Excellent customer service LaQuita thank see you guys soon
Great service at this location. I went to pay a bill for a unit that I have at another location. I have gone on several times and the young lady Renelle is very helpful. Her service is amazing. She is a great addition to any team
Renelle was so helpful and very informative. Thank you will recommend
This was my first time visiting and Justin was ABSOLUTELY AMAZING. I got an amazing discount for the 4th. Thanks Justin
Embarrassed to say my stuff was stored there for 17 months but it was safe and secure
Very good customer service by everyone! I was frustrated the day I went in but nothing to do with them and they eased me and made the process simple! I highly recommend this location!
Great customer service!!!! Very thorough and the place was very clean! The manager Renelle was excellent. She was about to leave for break when I showed up, but decided to stay and she helped me out tremendously.
Very disappointed w this location. I rented the smallest storage space and I felt overcharged for the 5x10. I want told that there would be an additional cost of $11.00 dollars for mandatory insurance. I expressed that I did not have anything that required the need to be insured. So in total the storage would cost me over $75 per month. I want given the option of signing a waver to avoid the insurance cost. I have a similar size unit in Florida and the cost of that unit, same company, costs 1/3 less.
Tiwauna Bounds was amazing and very helpful. She was very friendly and very professional. Awesome customer service!
Tiwauna was a great help with helping getting the best unit for me. Thank you so much for being kind and understanding.
Tijuana has been a joy to work with. Very helpful. Nice clean facility.
Spoke to Renell about quotes for storage and she was very nice, informative and patience.
Renelle was great to work with. She was very patient and knowlegable.
Renelle was more than helpful and professional in helping me with my storage needs and assisted me with the moving and consolidation of both my storage units from out of town locations to one location off of Cobb Pkwy. It is so refreshing to have a person who takes the time and consideration and LISTENS to what my exact needs are as customer. She is definitely an asset to the Public Storage. Corporations and with her get results and can do attitude will go far in life. One again a very appreciativeThank you to Renelle and thank you Public Storage.
Trevion provided great customer service.
People there are very friendly and helpful. They took care of me and everything worked out fine.
Tiwauna Bounds was a very compassionate person. She helped me out at a very bad time for me. Without her I would not have made it. You are very lucky to have her as an employee.
I was needing pay my bill and it was late in the day around 5:45 p or so, when I called the Cobb Pkwy store. She was very pleasant even when I said I needed to pay my bill asap and I would need to do this at the Cobb Pkwy location., the lady said she would let the manager of the site know. When got there the manager Tiwauna was already almost out the door, but even though it was after her normal closing she stopped and took the time to help me with what I needed and to advise of whatever additional information I may need. Kudos to Tiwauna
Im so glad we worked with Tiwaunna loved her!
Great service by Mrs. Tiwauna!!!
Tiwauna was very enthusiastic, informative, and helpful. She made the process easy and stress free. Thanks!
Keith with k&k movers ms Tiwana& Renelle was completely helpful and resourcefull...the hardest working team in the business....
I must say Ms. Tiwuana was very helpful and attentive with finding me the perfect size storage for all my storage needs. I really do appreciate how helpful she was with giving me directions and patiently awaited for me to arrive safe. Thanks a lot for all you have done ⭐⭐⭐⭐
First time going to public storage great service and fast thanks to Tiwauna will be back.
Tiwauna was absolutely the best; great service experience, friendly and professional.
Tiwanna was really nice woman. She helped me pick the right set up just for a small move.
Renelle provided great customer service!!!
After a trip to 2 other stores I finally got the help I was looking for. Rashad was extremely helpful & she made sure I got what I was looking for with the exception of climbing stairs, I am very happy with my overall experience.
I came last week to rent a storage unit and Renelle made my rental the best experience I’ve ever had. Will highly recommend to everyone!
Provided best service possible fulfilled all my needs for my move I recommend Public Storage to everyone Shawn was very professional and handle all of my needs
Ms. Renelle made our experience so smooth and easy to understand! She was very professional, patient and made sure we were comfortable with our selection. Thank you Ms. Renelle!
Renelle is a customer focused professional, total satisfied with service provide.
The staff is very friendly Renelle is very professional she helped with all my questions. The environment is clean & I simply love this place.
Renelle cain
Great customer service on my initial visit. Shawn helped me with all my questions and I signed up. It was all very good.
Personnel always friendly and helpful
Very nice tiwana
RENELLE WHAT'S VERY NICE AND HELPFUL!
Renelle is the best! Super helpful and extremely professional. I messed up and she was very polite and assisted me big time in making the right decision.
Renelle property manager at this location was literally a breath of fresh air among the sea of storage brands and locations. I've used only public storage, but if you've ever possibly had a lackluster experience at any other place I assure you Renelle will erase those memories immediately from her pleasant attitude, company and product knowledge and just genuine care for people's needs. She is gifted in areas that just cannot be taught or learned. We need more people like her in positions of power she is truly a blessing and I can honestly say the sole reason I haven't switched storage locations. So make sure if your looking to rent a unit stop by THIS location. 1679 Cobb parkway and if you have any negative complaint that isn't fabricated I personally will cover one months storage fees for you. Keep up the excellent work Renelle, you are an example for many. God bless you. You astonishingly transformed my stressful, even painful moving into a smaller home transition into a pleasant experience which is nothing short of a miracle. 💪🏾💪🏾💪🏾💪🏾😉😉😉😉
This location is convenient I like good customer service provider and big continuation to miss tiwauna thanks for your help
Renelle and Tiwauna were fantastic with giving me great customer service. I recommend anybody to come to this public storage for a great experience
We just got our first public storage and we had a great experience. Ms. Evelyn the new associate helped us out a lot and made sure we had everything we needed. The manager Renelle was very knowledgeable and professional. I would recommend this location to anyone. Great team ! ❤
Renelle gave me great customer service. She was thorough and the process was quick!
I'm giving them 5 stars mostly because of a positive experience I had with Miss Ranelle. Since she is new to this location (1679 Cobb Pkwy) and I don't want my review to reflect on her. Here is the real truth. I rented a 5x10 unit and was pressured to buy a lock, a mattress pad, some wacky chemical for moisture. The first day I tried to put stuff in the unit, the latch on the door came completely off. I immediately notified the office. Nothing! No response! And the work to fix the latch was never done. Next I started to call the office to have them fix it, still nothing. Then I started stopping by to talk to someone in person; no one was in the office during business hours. After two weeks of trying, I decided to rent some place else mostly out of frustration and lack of consideration on their part. Today I spoke with a different lady (Miss Ranelle) and it was a totally different experience. If you are Public Storage management reading this post, you should check on your people. Make sure that they are trained properly and giving good customer service. As a customer, my experience should not differ too much based on the representative I work with. And I don't believe it is too much to ask for to have a lock fixed in TWO WEEKS !!!#???!!!! . If you don't believe me, my unit number was L632. And I will be happy to talk to you about this in person.
Renelle was absolutely fantastic..listened to all my storys..thanx renelle
Plenty of room to store your personal items.
This place is awesome the customer service Ms. Pagie & Ms. Whitney gave is out of this world. They made my move in a breeze considering all the stuff I'm going through at the moment. Overall great place.
Matt was very helpful. Great experience
Matt was very awesome he has great customer service. He was polite he took his time out to help me with my concerns.i love this location.
Matt has helped us for reservation and the customer service is perfect here.
Tearia was wonderful and helpful thank you
Whitney provided exceptional service. Even though I did not end up renting a unit from her, she was so helpful and even helped me get into a different location. What a great person to have representing your business!
Matt was great. He was very helpful. He was also very knowledgeable.
I called ahead to confirm the one dollar special, and when I got there they told me that unit was under maintenence and it would be $180 for the first month. She called the district manager, George Vazquez, and he would not budge. HORRIBLE CUSTOMER SERVICE.
Whitney, you are so sweet. Excellent customer service. A great job finding me the right storage location. Your a team player for the company. Thanks Winston
Matt was very quick and self sufficient and its also in a great location
Matt was very helpful going out of his way to help me put in a light...id never had one before. He also was kind in informing me about closing out my account also not too pushy on selling other units and I would
Matt was very nice and helpful. Property was clean and convenient to I-75. Good experience.
I was unsatisfied from the moment I walked into the office. I had made an online reservation, I had my email confirmation at the time with me and was told I was not in the system and ended up having to go with a storage almost triple the price. The only reason we want with it was because we had just moved to the area from out of state and had to return the uhaul a few hours after we finished at the storage. I did not assume we would've had such a problem. And although the girl was nice, she said the size unit I reserved was not available and only had more expensive units. Again we had no choice but to go with it. I had it for 3 months and when I tried to figure out how to schedule a move out date it was a hard time. I finally found it, scheduled my move out date and was told I had a $0.00 balance. Long story short I went into the location to turn in the keys to the lock I was told was the properties and was told I had to pay $15 for 1 day and not only that but the guy said my unit was open and no lock was on it, I KNOW I closed and locked the unit, ( I have a little bit of ocd so I check everything a couple of times). I was charged for a lock that was clearly stolen, and when I told him I was sure i closed and locked everything up, he shrugged his shoulders and said "i can take you to it so you can see". If he was saying that then obviously it was open, but i at least assumed that he would try to waive the fee that i had to pay. Or refund me for the lock since I was giving him the keys since I had no use for a lock that was missing, and not only that but why would I drive in traffic for almost an hour if I knew the unit was unlocked open?! Of course I had to pay for a day, although he said he checked my unit and it was empty and I was ready to go. The guy was not helpful at all, the staff did not explain the lock situation in detail for me to understand. I WILL NEVER USE THIS COMPANY AGAIN AND WILL NEVER RECOMMEND ANYONE TO USE THIS COMPANY. COMPLETELY DISSATISFIED
Whitney is awesome always so friendly and nice
Whitney provided exceptional customer service with a smile. She was very knowledgeable in choosing the best size I needed.
This property is nice and clean and the property manager is very nice and professional
Whinty was very helpful
The staff here was very helpful in what I was looking for I needed. My wife wanted climate control and they help us if it wasnt for my wife wanted climate control I would have rented here.
Whitney is great. She is so helpful. I check out a few places before checking with her. She easy to talk to and help me get all the infomain we needed. Well be back to rent.
I just rented a unit here. The staff was professional, knowledgeable and courteous. Very good professional service.
Rented at this location and the process to rent and vacate was so easy
I had an excellent rental with heather the other day she did a wonderful job this is a wonderful property
Returning customer heather did amazing she's the reason I came back she's so funny had my laughing so hard in the office made my day better
Thank you Heather for being so patient with me
I have to say even tho I was running late and when I walked in at PS I could tell Heather was busy with two other customers and it was after closing but she still took care of me she is my type of people she could tell I was in a bind and needed that unit bad and didn't turn me away cause it was after 6 she helped me all the way threw
I rented with Heather the other day and she did wonderful I reserved the wrong size unit and heather made sure I got the size I actually needed she was good and at a price I didn't freak out about go see this girl she did a good job
Great
Great customer service Trystan is the greatest
Great place great service I'm glad to be here for a year
It was a great experience with Shaun
Experience was great. Trystan displayed great customer service and was really professional. She deserves a raise.
Today I had the best experience doing business with Agent - Angela Tucker. I was having a discombobulating day to epic proportions. She assured me that she would make things better. She came through with flying colors. Her knowledge, professional experience and pleasant disposition made my transaction delightful and my day improved immediately. Thanks Public Storage and thanks Angela.
Heather was exceptional, i went to the other ps on cobb pkwy south of the walmart. The young lady didn't look up anything just told me what i needed was not available and sent me to this location. Heather was kind and located a unit for me and also there were 7 units available at the other facility. She was great another gentlemen came in and she took care of both of us at the same time. All is well because of her.
I met with Trystan today, she was very helpful and knew what she was talking about.
Trystan was great !
I had awesome customer service with Trystan And I'm so relaxed to leave my stuff here!
I came in to buy some boxes and trystan helped me. It was a wonderful and informative experience and I would always deal with my same agent.
Just rented a unit with Trystan. Best experience ever. very informative and the process was easy and quick. If you need storage come here!
Awesome customer service from Trystan!
Trystan was awesome! Thanks soooo much for all of your help!
Trystan was very nice and very helpful I really appreciate her help and support. Also she has a nice smile she meets the customers with which make it easy to deal with the staff.
the manager Alisha was very helpful in getting me the right size storage unit for all the items i had and at a great price as well.
Trystan had excellent customer service. Nice and friendly.
Alisha always gives me excellent customer service and I definitely would recommend this property to anyone who is looking to rent a storage space.
Absolutely amazing, never had such good service, she deserves a raise, this is for Trystan
Trystan helped me out today when I came to make my payment and she cleared everything up for me and she gave me excellent customer service. She was very professional and explained everything clearly so that I understood everything. She definitely is a great asset to Public Storage.
Trystan she a really nice person I enjoyed getting my storage there. If you are looking to store your furniture go to public storage cobb parkway. As for trystan she really nice.
Trystan was such a big help today...ive had my storage for 3yrs and she is the best rep i've ever delt w....ill defiantly use this location if i ever need to store things agian! !!
Great staff. Thank you Trysten! You made our experience easy and straight forward.
Alisha was so great and this was the best buy in public storage that we found anywhere.
No problems.
Antonè gave great service and is great person to work with. I would greatly recommend this location.
My friend owes a storage unit, they are very friendly and helpful. They kill us with kindness everytime we see them and Janice was super helpful and super kind when it came down changing locks. I would highly recomand her to anyone who needs a storage unit.
My experience was great the staff member Alisha was very kind and patient she gave me a lot of options and suggestions on my unit and she made me feel very comfortable.
Alisha was outstanding...She made my day!!! Eye would recommend this store to all my friends and relatives...
It was fast and friendly service. Ryan the customer service rep at the front desk was very helpful and courteous. He was very knowledge able of the products and services and gave me the storage space I needed in the right location.
I had heard my share of horror stories with Public Storage, but those were put to rest. Alisha was very friendly, and made me feel like I was her only customer. The property was clean, and she was eagerly waiting when I arrived to look at my unit. I will tell everyone to store here.
Alisha and Jessica were awesome, very friendly and professional!!!!!
Alisha at 23715 was the most pleasant ans helpful ... I'm going to use this location every time !!!! Great customer service !!!!
Alisha was great at 23715 she was very professional and answered all my questions she was awesome
Excellent service! Ms. Laura is the best
If you're looking for an affordable storage unit that's not far outside 285, then this is the location. Laura provided great customer service and was a pleasure to do business with.
Alisha was so much help. Thank you
I really enjoyed my experience with a miss Alisha. She was very knowledgeable. The facility was nice, well kept and clean. I am moving from a house to an apartment and I will most definitely be using this facility for storing my belongings! Alisha made me feel that my stuff will be in safe hands! Five stars! Great customer service!
Great customer servicce from Alisha!! Quick and friendly service!
Laura provided exceptional customer service. She went above and beyond. The rates were right up my alley. A $1 for the first month, WoW!! I would recommend this location to everyone. Keep up the good work Laura.
Alisha was very thorough and knowledgeable about what my needs were today. It was refreshing to meet an individual early in the morning with a great attitude.
Laura was very helpful. We recieved great customer service.
I had a really quick and easy experience renting a unit. Laura was great, I checked other locations, but because of her customer service (which I am big on), is why I decided to go with this location. Thanks
Good facility, good experience.
This is my second time using Public Storage at this location and both times I have had the honor of being served by Akia. Good customer service goes a long way and that is exactly what she provides. She is very personable. She quickly remembered my face, after only seeing me once before 6 months earlier. She was extremely helpful and thorough. As long as Public Storage continue to hire people like Akia, I will always use and recommend their facility.
I had a great experience with the staff at Public Storage. Laura went out of her way to help me move and gave me the best customer service ever with a big smile always. Akia and DJ were very helpful as well and always were willing to extend an extra hand. I will definitely use public storage again if I need to due to your wonderful, considerate staff!
Ms Akia was very helpful & polite.