Public Storage Self-Storage Units at 2490 Herodian Way SE, Smyrna, GA
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Small, Medium & Large Storage Units
4'x5'Online only price$ 58/moSmall 4'x5'
$ 58/mo $ 58Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x5'Online only price$ 64/moSmall 5'x5'
$ 64/mo $ 64Best Price Label1 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
5'x5'Online only price$ 66/moSmall 5'x5'
$ 66/mo $ 66Best Price Label
- Climate Controlled
5'x10'Online only price$ 78/moSmall 5'x10'
$ 78/mo $ 78Best Price Label
- Climate Controlled
5'x10'Online only price$ 98/moSmall 5'x10'
$ 98/mo $ 98Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x9'Online only price$ 100/moSmall 5'x9'
$ 100/mo $ 100Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x10'Online only price$ 119/moMedium 10'x10'
$ 119/mo $159Best Price Label
- Climate Controlled
5'x15'Online only price$ 128/moMedium 5'x15'
$ 128/mo $ 128Best Price Label
- Climate Controlled
10'x10'Online only price$ 135/moMedium 10'x10'
$ 135/mo $180Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x8'Online only price$ 140/moMedium 10'x8'
$ 140/mo $ 140Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x15'Online only price$ 142/moMedium 5'x15'
$ 142/mo $ 142Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x15'Online only price$ 147/moLarge 10'x15'
$ 147/mo $196Best Price Label1 unit left!
- Climate Controlled
10'x15'Online only price$ 173/moLarge 10'x15'
$ 173/mo $231Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
7'x20'Online only price$ 175/moLarge 7'x20'
$ 175/mo $234Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x20'Online only price$ 209/moLarge 10'x20'
$ 209/mo $278Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
20'x10'Online only price$ 219/moLarge 20'x10'
$ 219/mo $292Best Price Label
- Climate Controlled
12'x20'Online only price$ 286/moLarge 12'x20'
$ 286/mo $381Best Price Label
- Outside unit
- 24 Hour access
Nearby Self-Storage Locations
Self-Storage Near Smyrna
Resources from the Help Center
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Smyrna Storage Units Near I-75
Public Storage in Smyrna helps local residents and businesses stay organized with a variety of self storage solutions.
This location sits right between Interstate 75 and Cobb Parkway, approximately one mile north from I-285 and features a large selection of indoor storage units and climate controlled storage units, along with a number of outdoor storage units with drive-up access.
Need somewhere near SunTrust Park to store a few smaller items, like backpacks, gloves and jerseys for catching Braves games? A personal storage locker rental provides the perfect storage answer.
With its convenient freeway access, residents throughout southeast Cobb County can use a 5x10 storage unit to hold smaller items when decluttering a garage in a home off Powers Ferry Road, or a 10x30 storage unit for ample storage space when an entire five-bedroom home near Cumberland needs to be emptied out.
This is also a convenient storage facility for commuters heading back and forth along I-75 between Marietta and Atlanta who need storage space right off the freeway.
Additional features at this property include a rental office that also sells packing supplies and a storage area that features electronic key-code access.
When the time comes to find cheap storage in The Jonquil City, look no further than this Smyrna Public Storage, open 7 days a week.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 300)
Kalia was sooo kind patient and treated me with the utmost respect. She showed me the unit first and took time in helping me get exactly what I needed. I’m truly grateful! This Queen was truly helpful as well as amazing!
Very friendly service, very clean storage and Kaila was excellent in helping with my experience at Public Storage.
Great experience at Herodian way n Smyrna, Ga. Kalia was awesome, thoughtful, and very helpful! A must to store your valuable goods with this amazing company! 5 stars!!!
Kalia is awesome! She made getting my unit so easy! She even took the time to walk me through and let me pick the best one for me! Storage is great and with the app it’s really easy to access and handle everything you need to!
Great clean and helpful place reasonably price. Thanks to Kala
Fantastic experience on move in and departure renting from this facility. Kalia was incredibly helpful and went above and beyond to ensure there were not issues. The customer service here is excellent.
Kahlia was amazing! Very helpful with a great personality!
I move in March 2023, and in the mix of this upside down world and with everything going on I have a very awesome experience with this location. It’s very clean and also Miss Kalia property manager was so awesome and friendly and got the job done quickly and fast with no problem when I vacated my unit. I will I tell anybody that wants to get a good storage Union please come here.
Access hours are very limited. Hard to get your stuff if you work regular hours. Mandatory insurance is also a hidden fee. Edited: Then after leaving this review the manager called and tried to argue about this. Matter
Drove 2 hours to pick up a storage unit from auction ...Waited over 2 hours nobody there. Called customer service got district manager number left messags and she won't return my call either such a waste of time. 6 others waiting in the parking lot to get help . Unbelievable!!!
This location never answer the phone...never return calls...leaving messages on this office voicemail is all in vein because they never call you back.
Shannon and Kyle were very helpful with all of my needs! They helped me get my unit and everything I needed! Excellent service at this location!
Shannon was extremely helpful when we needed to transfer units with last minute notice. With it being a time sensitive matter, she quickly took care of business and made sure that we were credited back money that we didn’t need to spend. Thank you Shannon!
LaShana was great I love her great customer service .
Came in and Al was so helpful! If you need help check with him! He's great
Walking into this location after coming a few times with no one in the office today Al was there and while his voice is monotone (just how he talks) he was very helpful! He walked me to different units, shared location features and answered any and all questions I had about my space. Great job and I’m happy to be renting from here!
The staff was very helpful and made my experience as easy as possible
Great friendly customer service
Good communication, helpful
First time renting a storage unit and the lady was very helpful facility is very clean very inexpensive and convenient. Highly recommend
Shannon was great ! I booked the wrong size and she helped me switch with no problems. Service was fast! Thank you so much
I needed to get storage space immediately and I contacted Public Storage and was able to secure a storage unit with no hassle at all. The process was smooth and effortless, and with the assistance of Shannon who is so helpful and so personable I was ready to move in within 15 minutes. I would recommend to any of my friends and family that they contact Public Storage first before looking at any other storage companies.
Wonderful service! Thanks for an easy process, Shannon!
Wow! What a great turnaround from before! Our family has been using this location off and on for years and had been growing concerned this past year at the grungy appearance, cleanliness, lack of responsiveness by the Property Manager, and overall safety of the property. BUT that has all changed now for the better! After the property manager changed a few months ago, the improvements have been IMMEDIATE and noticeable! Shannon (I hope that is how her name is spelled !) is an absolute gem! SO VERY pleasant! And she works the hours that are posted so we aren’t having to wonder who we need to speak with!!! We have noticed the responses to our concerns swiftly replied to and handled! The property is now kept up, repairs are being made, the parking lot stays clean and well kept in appearance and we feel secure entering and exiting the building. We so appreciate her work behind the scenes to help restore the facility to the place we chose to keep our valued stored belongings safe and because of this, will be doing business here any time we need additional storage! Highly recommend!!
Shannon at the Smyrna location is an absolute gem… wonderful customer service, super friendly. I highly recommend this storage facility. 🌟
CONS: Roaches! Roaches! Got into my stuff. Moving to my new apartment and have roaches in my stuff :( . And it seems like I am the only one that cares. Going into the storage unit I see dead roaches. _ Corporate is impossible to reach. I contacted them regarding a prorated refund I was promised by a staff member. I never heard back after countless times reaching out. PROS: Very kind workers at the actual location.
Move in was simple, but my storage wasn’t clean before I moved in. Every time I come to the storage there’s fewer and fewer carts, now there’s just one that’s constantly locked up. When I move my entire apartment out of the storage I will literally have to carry everything myself and I’m pregnant. Extremely inconvenient that I would have to go out of pocket to buy my own cart or dolly to move my furniture from a storage that’s supposed to have them provided.
The new site manager was amazing on follow up and helping me set up my new storage unit!
Ms. Stephanie is so accommodating. She is very nice and is a hard worker.
Great helpful staff, safe place to store your stuff
Best customer service I have ever had. Shannon is hilarious thanks again
See Angela. She is very good 👍
I walked in right at opening and it was very busy. Phones were ringing and people were waiting outside. Angela was truly a professional and handled her job reminiscent of a switchboard operator and a top salesman at the same time. She was very cordial and did her best to take care of everyone including myself expeditiously. Awesome job!!
This place is awesome!! Angela is very attentive and also handled any questions or concerns that I had during my my stay there. I rented from that location for over 2 years with nothing but the best service from Angela. Plus Angela always went above and beyond the call of duty to help me with my account. If u are looking for a safe climate controlled storage unit than this is the place too be at. I’m one happy client!! Again thank you Angela for everything!!
Met with Stephanie the property manager and she was exceptional, all the way from when she greeted me outside the lot and into the office. I am renting a space because I am leaving for training in a week and needed to move my belongings. She did a walk through of the space and explained which one would be a better fit for me. The property is going under renovations and it is looking great! Good job Stephanie!
I needed storage quickly and found what I needed here. Latrice was very helpful and the process was quick and easy. Highly recommend this site for the service.
Short notice rental. Applied and reserved through the selfstorage site. Latrice was very helpful and knowledgeable. Phone app worked to get me in. So far the whole experience has been 5 star.
Stay away from Public Storage!! They are terrible and poorly run. We rented a unit from Public Storage online without visiting the location mostly because i could never get a human being to answer the phone and the location was the closest to where we live. When we arrived, we immediately felt wary - location was hard to access and very run-down. No one was in the office and there were not carts available - this was during their daytime business hours. Our unit had a giant cement post inside so the actual space was much smaller than described. I could not get anyone to answer the 800 number. Finally, we left and decided not to put our things there. We went down the street to Extra Space Storage and I'm so glad we did! As we were signing the papers with Extra Space, I got a phone call from a woman with Public Storage who told me we needed to vacate our unit. I told her we had not ever moved in and she seemed confused. I think the location is going to be torn down and they never let us know. Just took our month's deposit. Now I can't get anyone to answer emails or calls. SCAM!! Stay Away.
I erroneously reported this 1 star. I've never had a unit here or with this company. I'm changing my rating to 5 stars simply because the owner reached out. As a sole proprietor myself, I feel that this owner takes the time to engage with his clients and seems fairly humble. I believe I may have parked at this location while attending a concert at The Battery (the Braves were in the MLB playoffs as well, it was a hectic night). I can say the parking lot was well lit and I felt safe leaving my vehicle there. Again, I'm sorry to the owner's of this location for the errored review. I hope you and your loved ones prosper. Be well.
My unit was broken into 2 separate times even after public storage changed the lock to one of their own. The same thing happened to several other units there. The property manager informed me after the last break in she had to leave my unit open over night because she couldn't pull the door closed. That was the last straw. No one ever return any calls or barely pick up the phone at the property. It took 6 wks to get someone on the line by calling another property..The property manager started screaming at me when I got corporate involved. I watched staff slam the door in a customer's face and yelling back and forth. No online access for almost months. I had to fly in from out of state just to handle this matter. Horrible experience.
2490 Herodian Way, Smyrna, GA is a poorly operated facility with incompetent management. They make it almost impossible to close a unit once you have an account, and continue to bill your credit card. What a SCAM. It took me over two months to close my unit. I made numerous trips to the facility and dozens of calls to the local and home offices of Public Storage. The published telephone number takes you to a dead-end voice-mail that is out of service. Yet when you call the national office seeking help, they say you must either call the DEAD-END phone number or go to the CLOSED business office at the facility. When you go to the facility, no one is there, or if someone is there they say they have no authority to close your unit. Do yourself a favor - go elsewhere. You don't deserve this misery.
My family has a public storage unit here and due to storm damage we’ve been unable to access our unit. We were told that someone would contact us to schedule an appointment to access our unit. It’s been a month and no one has reached out. All the numbers go to an automated system and then directs us to leave a message for the property manager to get back to us, again no call. We desperately need to get our belongings out of this unit as we are moving and will no longer be in this area. As well as the need to simply check on our unit to see if any damage was caused. Definitely disappointed and they shouldn’t expect us to pay for something we have no access to.
I moved my storage here 4 mos ago. I had a great experience with Ms. Stephanie. Recently the storage has suffered severe damage from the storm. I am praying for Ms. Stephanie's safety as well as the rest of the staff.
The property management was nice although we had to move out due to storm damage. I had to fly back from a different city since they needed us to move out in 15 days. I got all my shoes damaged by flood. I hope the building wasn’t that fragile since we always have lots rain here.
According to Google and their automatic call person location opens at 9:30, i’ve been calling trying to make an appointment since 9:33, it’s 10 am and the phone just rings or goes to voice mail. People are trying to get stuff done!
This place is awesome, good prices and clean building. Stephanie was very nice. She had my paperwork completed and access to the unit in less than 10 minutes. She deserves a raise!
Great price! Excellent Customer Service!
I just signed up at this location, but have used Public Storage in the past, and I was impressed by the friendly service Stephanie, the property manager, provided. The location is clean and impressive. I feel good about leaving my items here. Stephanie explained the easy to use process and went out of her way to be as much help as she could, which was very much appreciated.
the lady that was doing my paperwork was very nice and patient in explaining the policies and the insurance process thank you
My name is David and I currently have a unit at this location. I had the Pleasure of meeting the new Property manager ( Stephanie ) and the encounter was Great. I was actually late on my payment and came to the location to make a payment after the office hours. Ms. Stephanie took the time to take my payment even though the office was closed. I could not have been upset if she would have asked me to come back the next day, but her conversation was Awesome and she has a Wonderful Personalty. Keep up the Good work!
Stephanie is very helpful and friendly. She is very professional so if you need a storage unit I recommend you come here.
UPDATED review: New property manager, Stephanie, is also a joy to work with. She is very helpful and always in a very good mood--often singing, as she works. This is the type of customer service that keeps clients returning. I've always chosen Public Storage for my extra space needs, but this is one of the best properties. It is a great location, central to everything, and very well maintained. The rates are very competitive, especially considering the location. I spent two weeks moving in, and seeing and chatting with Samantha, was the best part of each trip. She is very friendly and accommodating, and goes out of her way to be helpful. She made helpful unit suggestions and was always a smiling face. She is a pleasure to work with and made moving in so much more pleasant (because when is moving "pleasant"!). So long as I require storage, this will be my go-to location.
Stephanie is a very customer service employee. She knows what customer service means. She is very good to work with.
Steohanie was Very Polite and Courteous. And patient as I tried to make up my mind about my storage size needs. Excellent first Impression of this Business establishment!
Well safely kept an good privacy! I mean I only have a few for my equipment/machinery, but the privacy is something everyone wants an who wants to show any an every random person what their putting in their unit, lol, No worries here.
I stop by to ask about a unit but you guys was full but your manager was sooo helpful she help me look for other location she was very nice and helpful I really like this location I told her I'll check back thanks Ms Stephanie 💖
I didn’t rent here long but the time I was renting was great. Samantha was great and always pleasant. She was very friendly and helpful.
Samantha, Was very helpful and very friendly. Her helpful manor made the leasing experience of the storage space be a very seamless and pleasant event. Michael G
I came to this location looking for a storage. Samantha the Manger was very helpful.
So I stopped by this location and Samantha was very informative, sweet and helpful! She is a really great employee💛 Like
Had things there for quite some time. Overall not a terrible experience. A little pricey. Tripped on carpet coming up off the floor several times.
Samantha was super helpful. I needed some boxes and she helped me get what I needed
Came in to check out the cost of units and what all what the process is to rent a space and Samantha was so friendly and knowledgeable I really appreciated all the info despite the repairs being done to the property
The entire process was smooth and stress free. Samantha was very helpful and delivered great customer service. Would definitely recommend this location. My storage unit was clean and spacious.
My first is very long time using Public Storage was great. Samantha the manager was very helpful in getting me the right unit to suit my needs. Great experience that make moving a whole lot easier!!! THANKS!
Samantha was awesome. every time I came to my storage she was more than helpful and a joy to talk to. I am going to miss seeing her face and her positive energy. Anyone who is looking for a storage place come here and ask for Samantha!!
Samantha is the best! She cares and takes her time to help you! She has great energy and treats you like a family meme ER! I suggest coming to this location and asking for her. She’s always here and willing to help!!
Came by just to see a space, Samantha was very knowledgeable and helpful. Nice location and the facility was very clean.
The facility is clean upon arrival and not to mention in a great location. miss Keisha help me today and she was absolutely professional and amazing. I was on my lunch break, and needed to know quickly. She accommodated my need for time. Great experience, great customer service, she has a great energy !
I’m rating it a 2 because of the extremely rude girl at the front desk. The woman that is regularly there is very pleasant.This was on Wednesday, July 29. She is an African American woman with short hair. There was a sign at the door stating that the property manager would return at 01:30. I walked up to the door around 1:05. As I was walking up, this girl was walking up at the same exact time. She saw me and proceeded to lock the door behind her without assisting me or even acknowledging me. All I needed was a dolly. She then looked back at me and I heard her mutter, “Seriously, that girl is just going to stand there?” Yes, I was. I understand that the sign said she would return at 01:30. However, if she had any type of customer service skills, she would have assisted me or politely told told me that she would return in a moment rather than deliberately locking the door in my face and ignoring me. Just plain rude.
Great first time visit here.I was greeted with such good energy from Keisha the front desk. She made me feel very welcomed. I will most definitely consider renting a space here.
The representative that helped me was very rude. Nasty attitude and kept making nosies. She was talking on her personal phone while servicing me . Poor service
Office manager is AMAZING.
I came into the office today to look at pricing for a storage space because I’m going to be moving in the next set of months. Keisha made the search for a space way easier than I thought.
I would give a zero stars if I could the woman at the office was very condescending and rude when we wanted to simply rent a storage unit but it felt like we were inconveniencing her with our business.
I have several years of experience with this PS location. I am pleased with the facility and the staff. I certainly could have moved to another storage place recently, when I changed to a different size unit. Alisha worked well with me the first day. Fatou helped me find the best unit to suit my needs over the next week, Fatou listened to what I wanted to accomplish, considered available spaces, and reported possibilities. She correctly identified spaces that I would or would not like. She even called with a report on the day I did not go to the facility! On the day that I moved, another unit was vacated, and Fatou graciously redid my paperwork. Her manner is always pleasant, even with people I think are unreasonable. Her competence and demeanor reflect the intended meaning of Customer Service. Thank you, Alisha and Fatou! 6 years later, I am still here. When I wanted an additional unit Samantha listened to what I wanted, then asked if I could wait a few days. By following Samantha’s suggestions, we got a unit that suited us perfectly.
Customer service was exceptionally great!
Booked unit on same day and Samantha was very helpful and friendly getting my unit ready. It was a quick and easy process. Thank you so much Samantha!
I’ve used this storage off and on for several years and Samantha by far is the best representation of Public Storage that I have experienced at this location. Samantha is very patent!!!
Please do not leave your things here. You can’t ever get in touch with anyone. The front is always empty. They charged me for an entire month when I picked my things up at 1 pm on the first because the day before no one was answering for me to get my things. Management has terrible customer service.
Door code doesn’t work no one in the office at 2:30 in the afternoon. Not a reliable place to store your items if you can’t have access to them during business hours.
AWESOME SERVICE!!! I was having a rough day and I walked in and Samantha was so helpful. Very professional, great customer service skills, very patience, and provided great detail information on different sizes and prices on the units. She put a smile on my face and made me laugh and I needed that. Samantha was Awesome! I love the location as well. Come here trust me you won't regret it. LaQuanda
Process of signing for a storage unit was a little frustrating, and there are no lights available within the units themselves. So you’re stuck loading and unloading your items in the dark.
Easy in and out
Samantha was very kind and patient. She was very help in helping me find the size unit that I needed. I was completely lost with this being my first time storing. I will definitely recommend this location to friends and family.
Samantha was very helpful and knowledgeable about the facility. If your in need of storage this is a great place to rent.
Great service from everyone I’ve encountered. Amber helped me out
Samantha was amazing!!!! Very friendly and outgoing so her customer service was amazing. Would definetly recommend this place...thanks public storage..
Malik, did a great job finding me the space that fit my needs. His customer service was great. Thanks Malik
Absolutely wonderful, samantha was great and more helpful then I could have ever asked her to be. She showed me the unit I originally was looking at and when I found it just a bit to small, she was more then happy to help set me up with a larger unit.
Samantha was awesome! She made the check in process a breeze. The facility was clean and easy to access. I will definitely recommend this storage facility.
Best location! Samantha was extremely helpful and friendly! She made me feel 100% comfortable! The storage units are in great condition and very safe! I will forever use public storage! Thank you samantha so so much!! :)
So this is the best storage unit in Cobb county and the manager Samantha is so kind so professional and funny as ever. I would recommend this storage facility to anyone and it’s also in a safe location.
Great place but the spontaneous rate rises are dooming.
I had a very nice intro to Public Storage with Samantha the manager. she was very friendly and informative.
Samantha, is super awesome. She gave me a great experience!
Today (Labor Day) I was in need of a storage space in a hurry. I placed a reservation and within a few minutes I received a call from Samantha. She called to let me know a space was open and available that day. I went in and she took care of me and I had a space to move into in less than an hour. She showed me the unit before purchase and it was simple stress free process. Highly recommended and thanks to Samantha for all her help.
Samantha is awesome! Very friendly, kind and knowledgeable. Samantha always greets me and everyone with a smile.
Samanntha was so accommodating and super friendly and helpful and my move-in process was easy Peezy
Samantha was wonderful! She made this process way easier than we thought it would be. She was super personable and knowledgeable. We are glad we chose this spot!
Kalynn was amazing. The customer service we received was above and beyond what a person should expect. She made sure we understood everything and also offered supplies to help us with our move. Thank you for your professionalism and awesome customer service. Great experience!!!
Samantha was a huge help. I came at the last minute and you would’ve thought I was the first guest of the day.
Awesome facility! Samantha always greets me with a smile and positive attitude.
Amber ROCKS! Give this girl a promotion.
Samantha was wonderful. Explained everything to our liking. I would definitely recommend this location to anyone. 5 stars!
Samantha was pleasant and made my visit easy and pleasurable. It was nice going into a place of business with great customer service and not walking into the door and feeling like an unwanted guest.
Great experience working with Samantha who is the property manager. She was very friendly and courteous. Would recommend to anyone
Samantha was friendly, personable and helpful when I rented. She gave clear information about pricing and terms. She was very efficient. Very fine representative of Public Storage.
Sam was amazing. Facility was nice and clean. Definitely reccomend her and the facility.
Great customer service!! Definitely would rent here again!!
Very quick and easy service
Great customer service I recommend this facility!
Great help with be property manager. She showed me various sizes and helped me pick out the best for my situation!!!!!! I had many questions and she was able to answer them all!!!!
Kailan was great to work with. She was professional and patient with and I enjoyed working with her. She made it extremely easy to get my unit.
We had a great experience with Kailin. She was professional, courteous and quick. The location is easy to find and access, clean. I like that the terms and rules are straight forward and easy to understand.
Kailan was a great help! They will definitely take care of you here.
Clean storage. Helpful staff
The place is clean and customer service is great.
Great service 👍🏼
We’ve had our unit here for about a year. There’s been no issues. Today though I was selling some things and the attendant Brandon was sooooooo helpful. He went above and beyond to ensure that I had everything I needed and I felt safe. He even let me use your their cart on wheels, free of charge. I just needed to trade him my ID for the cart. He was so nice and my main reason for giving 5 stars.
Excellent customer service. Brandon made sure I got the space I needed and it extended into after hours but he was so patient and helpful. My unit was very clean. Highly recommend this location.
Brandon provided efficient and fast services at this location.
Great customer service I would definitely rent here again!
Great experience. Detailed information, patient and helpful
My experience at both locations was great. Andria C & Crystal C was very helpful and professional. I highly recommend both locations. W.O.
Andria was fantastic!!!! Very professional, knowledgeable and caring. She made it very easy to choose public storage !!Andria gets 🌟🌟🌟🌟🌟
Thanks Kailan for making the check-in process so easy and answering all of our questions.
Kailan was awesome! I really want to tip my hat off to this young lady. A customer she was working with was been extremely rude to Kailan but she keep her composure, while providing excellent customer service to this rude woman. Kailan was good because the lady was so rude and if I were in Kailan’s situation I probably would have handle it very differently.
Store #22594 Amber did an amazing job. She is a visiting manager but she was super helpful. Got me all squared away during the stress of moving. I appreciate all of the help. Super friendly.
I was helped by leasing consultant M.J. on 11/21/2018. She was very thorough, patient and helpful to me in the midst of my issues. She came to my rescue to keep me on track with my move and to accommodate the upcoming holiday. I was happy with the facility and my unit.
Shannon was fantastic. She was very helpful and explained all the package options as well as the paperwork. I would recommend to friends and family.
Wonderful stress free experience...MJ was very knowledgeable and polite. This is my new public storage location!
The assistance I receive today was wonderful .
M.J was very helpful very patient. Thanks so much
Fantastic Service! ! Very Happy with MJ especially!!
Kailan is truly an asset to this company. I am prior military and have rented too many storages to count however this young lady has definitely increased the bar. I came into Public Storage rather aggravated bc the experience with another company left me stressed. Needless to say, the awesome customer service I received from Kailan changed my mood. Initially, I was just stopping to see the size of the unit in person however I ended up renting there. Public Storage you are lucky to have her.
Clean, easy access, friendly staff. M.J. is great!
M. J. was awesome! She was very helpful, showed me any units I wanted to look at that were available. Was very helpful in choosing the right size.
Competitively priced and easy to access unit. The space was clean, no stuffy smell. M.J. , the manager assisting us was super helpful and friendly. She stated it was a busy night, but I felt the whole process was pretty quick. Definitely recommend 👍
Ariel was great ! She made my moving transition easy and smoove.
Don't trust that someone will be here just because the hours say they should be. There are posted lunch hours but the worker will stroll in with her takeout whenever she feels like it. We were left waiting for a dolly until we finally gave up. On the day we went to cancel our plan, the lady was leaving to run an errand so we had to sit and wait again. Unprofessional and annoying.
Kailan was wonderful, a great help!
The perfect place to store anything, the staff is so friendly and helpful, thanks a lot.
MJ and her team did a great job of helping me find a unit. Once I was there, she and her team were great to work with and made string belongings there easy. The checkout process was easy too. Great value and location.
Kailan is fantastic....always helpful and cheerful!
I had a great experience at the herodian storage. Kailan was awesome and check me when I started and check me out. She was very helpful. I would definitely recommended this public storage.
Tina was amazing.answered all my questions and was very patient
I had an excellent experience getting my storage unit set up. Kailan is patient, attentive and gave excellent service. She's also very attentive to the cleanliness of lobby area. I just wish this location had 24 hr access, but if needed, I'd definitely use this location again or recommend it.
Kailen provides great customer service each time I have had to get a storage or just as questions.
Extremely friendly, great service, and safer environment
One of the worst places I've ever store my stuff at one of the staff members has a bad attitude and change my code so I can't get in at night
Easy access. Kailin made everything a breeze. Highly recomended.
Great service from Kailan!!! Thank You
Tiwauna was super Friendly and gave me speedy service. Really clean. Highly recommend storing things at this location.
Kailan is most pleasant and helpful. You won’t find a better property manager!!!
I had to close our company storage unit yesterday. In addition to it being a dirty job, it was also opening day at SunTrust Park and I learned that this Public Storage site is also used for SunTrust parking. Complicating the situation, a truck from a shredding company was meeting me. Rashad, the site manager, was so very very accomodating in assisting with the truck's parking in the crowded lot, allowing us to empty the unit. She was fantastic!
Wonderful place the Manager Kailani was very professional and helpful. She helped me find the exact unit I needed in under five minutes and always maintained her smile. Very Inviting accommodations.
Excellent facility and great staff
The staff was very friendly. The move in was easy. They offer dollys/floats to help transport your belongings. My only concerns were there is a mandatory rental insurance policy which was not explained to me at the time I made the reservation, for supplies Uhaul was much more cost effective and it would have been more convenient for me to buy my supplies where I chose to store my belongings also the door was broken so the door did not lock after coming in which is a security/safety concern. This review is a little late I moved in on 1/13/18 so these issues may have been taken care of by now. Overall it's been a good experience so far.
DO NOT RENT FROM THEM! They will up your rent price and give you no recourse, despite having the same units available for lower prices. They will tell you that you can’t move to a different unit to keep the same agreed upon price, that you would have to wait 7 days out of a unit, before moving to a different unit. COMPLETE SCAM! Plenty of other places to rent units, do not choose this one!
I stopped by the establishment to settle my mothers bill and my experience was outstanding. Rashad answered all of my questions and fulfilled all of my needs. Amazing customer service.....Keep up the good work.
I will NEVER EVER use this company again. I had storage here for several months. During this time, I changed units sizes a couple of times in the middle of the month and the price was always pro rated. Spoke with a Public Storage rep and gave a 30-day notice prior to moving. No time during the conversation was I told that I should have my items out by the end of the month to avoid being charged a full-month's rent and that the policy had changed. The rent price in the past had always been pro rated. Was told by a Public Storage customer service rep at their main 1-866 number that they changed the rules after I initially rented. I believe this because nothing I read when renting my unit stated that one day of storage constitutes a full month rent. If the policy changed after I initially rented, I should have been grandfathered in with the previous policy. So now they are free to rent the same unit and get paid AGAIN. Called to speak with the district manager, and although his voice mail states that he would return the call within 48 hours, I never heard back from him. Awful customer service!!! Beware. Will a policy be changed on you too?
I called this property to inquire about renting a storage unit. I spoke with a lady named Tiwauna. She was very courteous and professional on the phone. She informed me of all the options I had pertaining to the price and sizes of the units available. I was going through a bad break up (which is why I needed the unit) so I wasn't in the best spirits at the time of our phone call. A day or so later i stopped by the property and she was there. She took the time to walk me through the units available. And seeing that I was in a bad way over my break up. She took the time to encourage me, and let me know that everything would be ok. I felt much better by the time i left there. Tiwauna is much more than an employee/Manager, She is definately an asset to your company. She is a Genuine person with a big heart.
Great customer service from the start. I called to see if there was a specific type of unit available. Tiwauna was very helpful from the beginning of the call, throughout the entire transaction. Tiwauna, thank you for a pleasant and memorable experience!!!
Tiwauna was very helpful in helping me select another optional unit.
The receptionist Kailan was very personable and helpful during our move-in. The place was clean and maintained well. Overall, it was a fantastic experience!
Awesome experience. Tiwavna helped me out so much. I haven't laughed so much checking out. You should promote her. I will recommend this location out of all of them.
Great Customer Service....Tiwauna was Very helpful and patient....Good and down to earth spirit. She represent your company well.
What spaces & sizes are available and at what prices?
I had a very pleasant experience coming to public storage I came in the same day with my belongings and was able to get a storage unit the same day in a timely manner Tiwauna was very helpful and accommodating
Tiwauna is amazing! Very friendly and very helpful. Every employee at this location has been great but she is definitely the best! They are very good to their customers. I highly recommend this Public Storage location!
I have had a chance to meet two young ladies at this Public Storage location, Tiwauna and Kailan. They both were very welcoming and kind to me... The overall experience with renting from this location gets a AAA+... I also was pleasantly surprised how clean it was considering the age of the property. Thanks for your help and kindness ladies, GOD bless you both.
Tiwauna was very helpful excellent Service she is doing a great Job
Tiwanna was an excellent customer service rep. She demonstrated a respectful attitude and was professional at all times. I would be happy to deal with Public Storage anytime.
Have maintained a storage unit at this location for many years. The staff have been some of the most friendly, helpful and professional people I have worked with. They are always willing to go out of their way to meet my needs with storage location and size. Kailan is a great asset to the business. She really cared about me as a tenant and was genuinely interested in helping me manage any storage issues that might arise. I highly recommend this location.
Nice, clean, and great customer service ms. Tiwauna was excellent.
Tiwanna was awesome, she allowed me to send her my important docs for printing. She didn't have to.
This is my first time to obtain a storage unit. Tiwana was delightful to work with and provided excellent customer service. She showed me the storage units and helped me decide what size would be best - and walked me thru the entire process. Delightful to do business with Tiwana and to make a new friend.
Very helpful and polite. Thanks Kailan and Tiwanna
Ms Tiwanuna provides EXCELLENT SERVICE!!!
Tiwaunas has great Spirit and great customer service skills. She knows her job as a manager And makes you feel right at home. Blessings God's Daughter! Elle
Tiwauna and Kailan are awesome. Thank you.
Tiwauna was awesome! Very helpful in helping me decide on the unit size I needed. Was concerned about the well-being of my property and keeping it safe. She made me feel very comfortable with public storage. Thanks Tiwauna!!!
Tiwauna was very helpful in helping me select and unit size and getting into a unit quickly. Would recommend, great customer service
Just got my storage unit, Tiwauna was so helpful in getting me set up. Its a great safe location
I must say Miss Tiwauna was awesome. Very helpful and friendly. She made sure I understood everything and went over all paper work. Her customer service skills was just phenomenal to me. Keep up the great work. Store 25594
Great experience with Tiwauna. She was very helpful with me by walking me thru the process as a first time storage renter. She answered all my questions in a professional manner. When I became aware of all the additional fees I would have to pay, I was not happy! But, Tiwauna talked with me and helped me make the right decision at the time, most appreciated. Thank you for your help, I enjoyed meeting you.
Great place and staff is awesome! :-)
After complaining about being charged a higher fee for a 10X15 space, I was contacted by the District Manager who asked what the initial rate was. I rented space C149 for $187.00 including insurance (Web rate). On household goods moving day, the elevators were out of order (second time out of order in 4 weeks). To proceed with the moving and avoid paying extra to movers , I was given a unit in the first floor (same size) at a higher rate of $246.00. I am still waiting for a response from Public Storage. This higher charge is unacceptable and abusive. The site manager was completely unresponsive.
Great place, returning customer...
Great customer service with Tiwauna and Katline! Easy access and swift out...quickly taken off auto pay same day and left!
Tiwanna was incredibly helpful with helping choose which size unit and location. Extremely professional and knowledgeable about policies and insurance. Best associate I've dealt with so far.
Tiwauna gave me excellent service and really helped me get everything that I needed done. I really appreciate her 😘
Tijuana gave excellent customer service and made the paper work go by as fast as possible.
Really nice, clean, "safe," & well-lit property. Staff is extra friendly and go over and above the call of duty to assist its customers. Very thorough and detail in explaining contract agreement. Gives a friendly/courteous reminder/call about your account. I'd like to give a BIG "thank you" to Ms. Tiwauna at this location. She really showed how much she cares about the customers by going over and above the call of duty in assisting me with my urgent storage matter/needs. Your excellence in customer service does not go unnoticed and is an excellent model of obtaining customer retention and positively impacts company's triple bottom line.
Parking sucks, especially when the SunTrust stadium is in use. Patrons are using spaces for customers..
Nice storage space and great customer service!!!
During my Mother's relocation to Atlanta, Kailan was extremely helpful to my family and I. Her awesome customer service made it stress-free and simple when deciding what to with all of my mother's personal belongings.
Slightly run down compared to all the brand new storage units being built. The staff was OK. Definitely could have been in a little better mood.
Property well kept and staff service excellent.
The young lady by the name of Sherry was incredibly courteous and helpful.The property is well kept and clean. Overall the the move in experience was awesome and smooth!!!
Hands down, worst experience I have ever had with a Public Storage facility. The only good thing about this facility are the two women property managers who are at least kind and courteous. Stay away from Matthew unless you like to yelled at, spoken to in a condescending manner and not have your concerns heard or addressed. Also, when you "lock-in" a price by booking online, don't expect to receive that unit or the same, lower price. Also, don't fall for the property managers telling you that "Yes, we will credit you for the difference. The District Manager will fix that for you within in 3 months." Live and learn - never going back to a Public Storage again. Horrid experience.
Ashely, the mindful representative, walked me through an informal segment of what to do before, during and after my move. She also followed up with me for additional assistance marking my move pleasant, easy flowing and stress free. Thank you PS and Ashley! Awesome work!
Ashley was very help fool for my need Greg job
100% Ashley Brown was very excellent and helpfully with full of smile cleaning the whole place am very happy thank you Ashley i give you 100%
A very clean and secure facility. My only complaint is the significant disconnect between information given through their headquarters and what is true at the store. It ended up costing more than I had anticipated, between insurance that was not mentioned and the unit I was to have being unavailable due to a maintenance issue. But, Matt helped me find a unit that will work for us, if more than we intended to spend
BE PREPARED! Be prepared to be sent back to the 1980s in terms of paperwork! In a day and age of electronic everything, this company apparently hasn't heard of the internet, the iPhone or how to conduct business electronically. You MUST go in person to their offices. You MUST wait for someone to be available. You MUST physically sign a hundred pieces of paper. I can buy a car, buy a house, invest in stocks or bonds all from my iPhone but somehow PS doesn't believe you can rent a 5 x 5 storage locker online! Be prepared to wait (see above). I was there an hour by the time the rental process was completed. The woman behind me waited over 30 minutes just to drop off a payment. Be prepared to listen to a long, drawn out shpeel about everything under the sun they want to sell you, and how it's their policy for this, and that, and the other thing, and the fourth thing, etc, etc. Be prepared to be sold everything on the shelf. From insurance ("mandatory" by the way) to a $20 lock to a humidity control bucket (Sorry, I thought the facility is 'climate controlled'???), to whatever..... Be prepared with your own lock. If you choose not to buy their $20 lock and rent your unit on the spot they deactivate your access code until you bring a lock in, show it to the office flunky and install it on the unit even if your newly rented unit doesn't have anything in it! Be prepared to hear "It's our policy" about one hundred times. There are no exceptions, no concessions, no discussions. Just sign, initial, and pay your money. Not a friendly, customer oriented nor efficient store, staff or firm. If there is another choice near you, use it.
Sharicka gave us really good service today . Place was really clean . I would recommend this place to others .
I received the best customer service from Ashley I have seen in years. She welcomes you with a smile and was a great help. She took her time to help me understand and pick out exactly what I was looking I will return again long as she is there
Ashley is very helpful and courteous. Units are well maintained.
The facilities are nice and Matt was very helpful. Would recommend!
Ashley was a life saver. I arrived days after my reservation but she helped me get my unit secured without any hassle, great personality. Glad I chose this location, the convenience and safety is unmatched with the price.
Matt is an awesome host, and the facilities are very clean. Thanks for a great experience.
Great experience. Speedy service. Ashley was fantastic. I will definitely visit again.
Good customer service, and overall a good experience. Would recommend to others.
Ashley Brown was helpful and pleasant to speak with! Her customer service was at its all time best! Thanks Ashley
I have never rented a storage unit before, so I honestly didn't even know what to expect.Needless to say, I was blown away by the sincerity of Ashley, the person I probably bombarded with too many phone calls and basic questions that everyone should know. She didn't bat an eye at my lack of knowledge, but instead answered all of them with a smile and even made it as elementary as needed. I would recommend this facility to anyone who is looking to store belongings and would like to feel as though they're walking into that famous Boston Bar on Beacon Street, CHEERS, because everyone knows your name, Go nowhere else. You'll regret it, scouts honor.
Ashley was great her smile was amazing fast and friendly she's an expert at what she do
Ashley was very nice!
The exquisite level of professionalism, positivity and all around excellent customer service offered by Ashley cannot be put into words. Very helpful.
Ashley was wonderful to work with. She made this process so easy for us. Her knowledge of the facility was right on. We will be storing here much more! God is Great!
The exquisite level of professionalism, positivity, and all around excellent customer service offered by Angela cannot be put into words. From my initial phone call, Angela made sure I had information I didn't even know I would need. Having not rented a storage unit in years, I had lots of questions, and Angela was extremely patient with me on the phone, offering me as many options as possible. In fact, I didn’t purchase the unit the first day we spoke; Angela called back to follow up with me, not to “sell me”, but to see if I had any additional questions. It was because of Angela I knew I would be in the right place. When I arrived, I found Angela to be as pleasant as she was knowledgeable. She made sure I had everything I needed for my unit, even gave me suggestions on packing and storage techniques for specialty items. Having countless customers to keep track of, Angela never made my wife and I feel like a number; she knew our unit, she knew how long we’d thought we’d be staying, she even knew our move date and would inquire about it every time we saw her… unprompted.. Angela is extremely personable. As I write this letter, I am 3 days from my big move, but I had to stop for a second just to give some unsolicited acknowledgement to someone who deserves to be recognized. I will only use Public Storage going forward, and it’s all because of Angela. I implore you, please make sure you visit Angela, in Smyrna, if you have any packing or storage needs; I guarantee you, your experience will be unparalleled. Respectfully, Rick J.
Angela and her team at this location does a great job understanding your needs as a renter and going over and beyond getting you the correct unit you need. I have used this location multiple times and have been beyond impressed with their level of professionalism and understanding. Five star service!
Angela and Renelle were very professional, kind and comforting to me during a stressful move. I will refer everyone who needs a storage unit to store 25594
Ashley Brown provided great customer service and suggested additional products that helped maintain our storage area. Thanks Ashley.
Great deals on boxes when you buy in bulk. I would never need that many but you cant beat 30 free boxes. Overall great service, glad she was open.
Angela has excellent people skills, with a wonderful smile. The site is actually bigger than I thought, with a huge parking lot. Glad I stopped by! Nice job Public Storage!!!
Angela is absolutely wonderful very friendly and has extremely exceptional customer service skills which makes me very happy to do business with public storage
Angela did a wonderful job helping me. She provided excellent customer service.thanks so much
I had a great experience last week at public storage. I just recently found out I have to move across country and angela was very helpful with helping me pick out items to help me pack my apartment. I came back this morning for furniture pads and she is just amazing.
Wonderful experience Trystan was very helpful
Easy to work with, great rate. Trystan was super friendly and helpful.
Today, 5/31/2015 I rented a storage unit, from Public Storage and Trystan who waited on me delivered excellent customer service. Her pleasant and positive demeanor was shown to us from the very beginning. She took her time evaluating the type of storage that I needed, and showed excellent communication skills during my review evaluation. Afterwards, she showed me a unit that was perfect for what I needed. I really appreciated the level of professionalism that she showed me throughout my whole transaction. Trystan is an outstanding representative of this company. Thank You So Much Trystan for you time, and the Excellent customer service that you gave to us. I would recommend this company to anyone. Sincerely, Hubert Davis.
It was an awesome and friendly experience Angela
Angela/renelle, they was very helpful and they made the move out breeze. They was cool as......
Mishonda was very helpful and pleasant. I would definitely recommend this store
My experience with Shonda and Alisha at Public Storage on Herodian Way was pleasant and they're very helpful.
Clean facility and excellent customer service
Talicia gave me the highlight of my week. From the time I walked in the door til the time I left I feel like I had nothing less then the best person to help me through this process. She was very nice, helpful, and did not talk to me like I was bothering her. Not to mention she kept a smile on her face no matter what questions I asked. She was great
If you need a storage unit this is the place to go. Jessica was very helpful and very patient considering i had my 2 young children with me. Nice clean storage unit and facility.
I have never stored before- and was not sure how long I would need my items stored. Even though I was unsure- I was greeted with a smile- and had a great experience at this property. I cannot remember her name- but she was very nice and friendly, and I was made to feel very welcome. I found out today I will only need it for a couple months- but will gladly come back if I need to.
we rented a unit on 10/14,Shonda was very friendly and professional, I will most definitely recommend this location.
Trystan is simply the best she knows the job today is the 5th time she is giving a good service. She deserves a raise
Shonda and Jessica were awesome, very friendly with excellent customer service.
Great customer service
Avia greAt. Job very friendly.
Ava and shonda had great customer service.
Avia was awesome! Very patient. Great customer service!
Easy check in, nice units and Dorothy is the BEST!
Avia great customer service
Very helpful. Ava and Shandab were awesome.
The customer service agents Jessica and Mishonda are always helpful. When they have to give me courteous calls, they are always professional and are considerate of my time. I really do appreciate the feel these ladies give me.
Unfortunately, I was forced to suddenly move from my home. I had only a few days to make lots of decisions- the main one being the storage of my furniture and belongings. I went to this property under the stress of the situation, but Ms. Shonda really made it a painless and actually enjoyable process. After showing me the unit- she proceeded to assure me that I was making a good choice- and that my things were safe and secure. She made me feel like she cared about my situation- and that is what good customer service is all about. Thanks Shonda!!!
I just want to say this facility is always clean and the staff is very friendly. I had the pleasure of having Shonda and Shaun assist me with all of my public storage needs and these are two of the best customer service reps I have ever met. They are very polite and helpful and take their job very seriously. I will continue to use this location for all of my storage needs and I recommend other to choose this location as well.
I love coming here Shonda always gives me excellent customer.
The service at Public Storage is really good. Shonda has been really helpful through all this moving. I appreciate that something has been made easy about this move. Thanks guys
I love this location the staff is very helpful and friendly, especially Mishonda who moved me into my unit. If I need to use a storage facility again, it will definitely be this one!
Both Mishonda and DJ were very friendly and helpful.
My husband rented a unit a few days ago and he was very pleased with Shonda. She was very professional, very knowledgeable and not to mention friendly! Great people person. I would definitely recommend this location!!
I'm the office manager for Top Notch Sound and we needed a storage unit with 24 access, because when doing a concert, or an event we sometimes need additional sound equip. or mics in a pinch. Shonda & Alisha really took great care in finding the perfect location and size. We love the access and availability. They are pros at this!
The people here are very knowledgable and friendly. I rented from Shonda and she was fantastic. As a result, I am a repeat customer.
I am moving to Texas next month and I needed to know how the storage thing worked, (you know) what's the difference in spaces, and what size I might need, prices of the different sizes, Most importantly what the difference in there company than other storage places. The lady was very understanding and helpful to all my questions and even showed me around so I could see everything she was telling me about public storage. I thought that was very nice of her to take time to do that and not just give me prices and rush me out the door. Her name is Mishonda and if you would like somebody that will take the time to go through everything with you,I suggest you go to public storage off of Cobb Pkwy and talk to Mishonda.Thank you very much. MS. Grier
Dorothy was very helpful! Facility was very conveniently located, clean and well lit! Hope to store here for a some time! Thanks!
The property manager at this location us very pleasant and well knowledge when it come to customer service. Even after the disaster she was very professional. #shondayourock. Dj was awesome today
I have rented a space from this location for over 3 years. In that time I have been given excellent service without issue. DJ and Shonda are wonderful to work with and the facility is incredibly clean. I would recommend this Public Storage location to anyone.
THIS IS AN AWESOME PLACE..... THEY HAVE GREAT CUSTOMER SERVICE!!! THERE WERE TWO GIRLS THAT ASSIST ME BY THE NAME OF DJ AND SHANDA. IF YOU EVER NEED TO STORE ANYTHING THIS IS THE PLACE TO GO.... JUST ASK FOR DJ OR SHANDA AND THEY WILL BE MORE THAN HAPPY TO ASSIST YOU!
This is my first time using a public storage unit. Shonda and Fatou were helpful with my registration and move in process. My caution for new customers is to be prepared to add the cost of insurance to your monthly rental fee. I didn't see the insurance fee with the online registration/calculation. This hidden unexpected costs was a little disappointing, but I understand the need for insurance.
i just typed this VERY TRUE experience I HAD when GARY was the mgr of this location and what happened to me and my ex-navy, disabled bro and right b4 I finished, GOOGLE +1 FLEXES their "YOU AINT GOT NO PRIVACY RIGHTS HERE" MUSCLES with this phony error message "ERROR IN DOCUMENT", then it goes to a new screen that says, "PRESS RESEND"...And I'm right back at the beginning of this..??.. SO, HERE'S MY "REVIEW"...THIS LOCATION SUCKS BEYOND BELIEF..MUCH LIKE GOOGLE DOES NOW!! AND THE 1 SO CALLED "POSITIVE" REVIEW came from a friend of mine who knows the CURRENT MGR and SHE "orchestrated" that comment!! SMH...THE KENNESAW LOCATION was the BEST LOCATION THIS COMPANY HAD...BUT SINCE THEY CANT SEEM TO KEEP "GREAT EMPLOYEES" ONBOARD, THOSE PPL, INCLUDING THE AREA MANAGER, HAVE MOVED ON TO BIGGER AND BETTER COMPANIES!! I THINK THE COMPANY CEO, RON HAVNER, SHOULD SIGN UP FOR "UNDERCOVER BOSS" and allow OWN's (Oprah Network) platform to give him a first hand look through his employees and customers as to what has happened to that 1980's company CHARM....A CALL TO ACTION FROM A LOOONG TIME, ALWAYS IN GOOD STANDING, NEVER PAYS LATE, TILL 2DAY, CONCERNED CUSTOMER...