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Public Storage Self-Storage Units at 5301 S Cobb Drive SE, Atlanta, GA
Office Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
Office Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
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5'x5'Online only price$ 39/mo
Small 5'x5'- Inside unit
- 1st Floor
$ 39/mo $52Best Price Label
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5'x10'Online only price$ 54/mo
Small 5'x10'- Inside unit
- 1st Floor
$ 54/mo $71Best Price Label
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10'x10'Online only price$ 121/mo
Medium 10'x10'- Outside unit
- 24 Hour access
$ 121/mo $161Best Price Label
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10'x20'Online only price$ 170/mo
Large 10'x20'- Outside unit
- Drive-up access
$ 170/mo $227Best Price Label
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10'x30'Online only price$ 206/mo
Large 10'x30'- Outside unit
- Drive-up access
$ 206/mo $275Best Price Label
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If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
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Upper Westside Storage Units Near Interstate 285
This northwest Atlanta Public Storage is perched just inside The Perimeter, providing easy self storage access right off I-285 at Cobb Drive.
Perfect for residents near Atlanta's Upper Westside, a 5x5 storage unit can easily accommodate a handful of boxes or crates to help declutter a garage on the south side of Vinings.
Located in a heavy industrial and commercial area, businesses up and down Interstate 285 and along U.S. Route 78 can use a 10x10 storage unit to pack away a few filing cabinets and extra desks, or a 10x30 storage unit to pack up an entire office during a relocation.
Outdoor storage units and indoor storage units are offered in a variety of sizes to help tackle storage loads in different sizes. This property also features outdoor parking spaces for vehicle storage, boat storage and RV storage, as well as enclosed units for car storage, truck storage, motorcycle storage or SUV storage.
The property manager lives at this gated facility, which also features electronic keypad access at the entrance of the storage area.
Public Storage knows a little extra space can go a long way -- at home and at work. That's why there will always be a great selection of cheap storage rentals at this Upper Westside property, open 7 days a week.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 340)
Riba was very polite and helpful with assistance to me and my family. We love her.
Amazing ribah is amazing
The manager is amazing
No way to cancel storage. Location is not staffed during business hours. App and website have no way to cancel. The phone numbers just go to voicemail. Another person on site told me that they never see the office staff on the last day of the month. Maybe its a company policy to not staff on last day of the month (even if weekday) to help avoid cancellations. Numerous people were there trying to close out their storage and all had the same problem as me. If you do rent here, DO NOT USE Autopay or be sure to turn off approaching cancellation if you do rent from Public Storage.
Ribah, I hope I spelled it right lol is the absolute BESTTTTTTT. The best location hands down. Every time I have a concern she is ON POINT!! Lol they need to give her a raise cause she is definitely a great employee!
Very helpful and forgiving .....all the stars
Jordan was awesome! He helped my get set up with a storage unit today. He was very friendly and professional. It’s comforting to know there’s good people working where I’m going to store my stuff.
Worst business practices in the city!
I received exceptional service provided by Keisha. Keisha was very knowledgeable and ready to provide solutions to my storage needs. Thank you
Had issue but Keisha was wonderful and took care of the issue and made moving smooth and seamless.
I had the pleasure of checking into my storage with Kiesha. Kiesha was more than helpful in assisting me with my needs. There was a small incident to where I would have to check in a day latter than my reservation, but Kiesha came to the rescue to help modify the reservation. Thank you all!
April was very knowledgeable and helpful. She is a great asset to the company. It was a pleasure !
April was the best and helped me with valuable information pertinent to my trucking business
Everyone was pleasant especially Ms .Madina very courteous and always have a pleasant smile and attitude and when i first came here i seen how clean it was and im from miami florida and i never seen such a clean place like this facility here i was amazed and i thank all the staff for helping me as well as the lady Supervisor i will reccomend family and friends to become new donors
Been storing for a few months! Great location
She has been very helpful
Great experience
April was excellent and helpful
April was kind and efficient and I would happily do business with her again. Five star!
As a long time customer with multiple units at this Public Storage location, I am very satisfied with my experience. From online unit availability, pricing and reservations through in-person account questions and unit termination, the process has been consistently smooth. On the property, the point representative, April, has alway been helpful, knowledgeable and polite. Having been there for many years, she remembers me and adds a welcomed consistency to my experience. I will continue to patronize this Public Storage location.
Excellent professional customer service. Extremely patient and personable. Thanks for getting me into the appropriate unit for my belongings.
Great place!! I was in a pinch and they were here to help. Thank you Ms. April.
I was having trouble with my app and I came in for help. Now I can open the gate remotely using the app. This place is great. Thanks April
Prices are to high
Articulate and sociable. April.
My landlord sold the home I was renting and I was forced to move. After a long stressful day of trying to find storage for myself and son I got in touch with Ridima who was helpful and make my day less stressful
Jam was amazing on yesterday. She was able to answer every question we had. We reserved online and she insisted we view the space first. Soooo glad we did bc we needed bigger than what we chose during reservation. I would highly recommend her customer service as A1. She has officially made us happy unit holders. 10 stars for Jam. Her service was everything.
April was great! She helped me set up my app and made it easier for me to manage my storage in California... Very convenient now. Thank you
April was excellent thank you
I really appreciate her professionalism and patient along with understanding. She exemplifies what is most important when working with customers on daily basis. Continue being respectful and beautiful young lady.
Je vais poster une excellente revue pour madame Avril manager storage ou garde mes affaires. Elle est extrêmement serviable et m' a aider retrouver mon accès a mon box. Je vous la recommande très fortement...👍👍👍
April and Julia were the best! Rent your storage at this place. You wont regret it!
Demetris provided excellent customer service. He was professional, knowledgeable and kind. He listened to my concerns and emphasized with our struggle. He took time to show us the rented unit and explain the processes necessary for success.
I come back because I like the customer service
Great experience working with April! She’s professional, extremely helpful, and cares about her customers.
April was very nice and helpful.
April is amazing!!!!!!! Truly Outstanding!!!!!
Came in needing some assistance with storage and April and nica was very helpful.
I just want everyone to know how this one individual. Who took her time to really help me & my wife keep our things. Ms.April I truly thank you for everything you done for us..
Ariana was very professional and helpful I made reservations at wrong place she found a space that was cheap an affordable at another location because they did not have any deals . I would recommend
Attentive and helpful
Abril/ Manager .. me ayudo bastante .. ella fue muy amable y pude resolver todas mis dudas Thanks Abril
Nice people
Thanks this place is great!
At my time in need of moving Ms April was very inviting an very helpful in getting me set up with a unit. Ms April made sure I knew how to get in and out of facility also that i had all nums incase i needed help. I really appreciate Ms April customer service she made me feel like i chose the right place to store my things.
I always pay my bill here! April always takes care of me
April was great. She sold me on getting my unit here. It was super clean!
The process of getting the storage unit was pretty easy and accommodating. Staff is friendly. One thing I really noticed, if you have any issues let them know and they will jump right on it to get the issue resolved quickly. Solid!! Thanks April!!
April was very accommodating and helpful got me in and out with no problem at an amazing rate very satisfied
Just wanted to express my gratitude to a special employee named April. Life gets a little bumpy sometimes and it's people like her that truly make a difference to people who are trying the best that they can. I've had a storage unit for almost 8 years with my mother things. She passed away and I haven't had the room to have all of her things with me. I was super late on my payment to the point of losing my mother's belongings. April went above and beyond when she realized I didn't have the full amount to save my unit from auction tomorrow. Thankfully because of her efforts, I will not lose the last things I have left of my mother. She is an incredible employee and deserves to be shown that. Give that woman a raise as she is an amazing asset to y'all's company!
No one answers the phone and when you leave a message they don't call back.
Experience was great.. Very friendly and helpful. Ohh and did I forget to mention their hands free access to the storage units 😎😎Would definitely recommend.. This location definitely deserves 5 stars…
Jordan A is very outstanding with her job she showed me and my husband around the property . And showed us all different sizes of spaces . Thanks for your help Jordan A
Jordan A is a wonderful worker and very helpful and friendly if you need a unit come rent with Jordan A , she will get you right every time
Good but only one cart in there!!
April was very knowledgeable and was patient with me as this was my first time. We will definitely use her services again in the future
Just rented storage and April so helpful and sweet!!
April was great and helped me set up the PS app
Initially, my experience with this location was not the best but thanks to the property manager April, my experience has become superb. She took my issues with my unit and got them resolved immediately. She’s the best!
April was great! She helped me every step of the process
Excellent service with a smile. Great location at 285 and South Cobb drive.
Very good.
Excellent customer service need to give her a raise
April was Amazing. Thanks for exceptional and professional service!
The property manager April is the best! I have stored here for a few years now and she has helped me save time and money. Today she helped me set up the Public Storage App. This place is AMAZING!!!!
Excellent, The Best, Top Notch Service... April is a wonder property manager and I am so happy with her service. Public storage is blessed to have her
Very good and delightful experience check-in.
I was impressed with how quick a PS representative responded to my reservation. April was professional and a pleasure to speak with. AWESOME customer service.. PS is the best.
April gave a fantastic customer service experience.
Great excellence from April and Jordan!!!
April was very helpful towards me she explain everything to me and she listing to my question and answer them very well she was really nice
April was so helpful and nice today! She didn’t have the space at her property that I needed but was very helpful locating a property for me
I just want to take the time to write this review for April at Public Storage S. Cobb location. Her customer service skills were at its best and overall helpful. If you’re on the NW side of Atlanta and need storage space, go see April
Moved out because it was too expensive to pay 110 a month just to store my motorcycle
Very consistent property manager (April), she looks out for her tenants and keeps the grounds very clean
They are nice, kind and helpful.
The door to my unit is very hard to open. Walkto the office for help but he refused to come & assist me !!!!
Danessica was so lovely! She helped me through the entire process very easily and quickly. She was so kind and sweet!
Great location. Located right of the interstate at 285 and S. Cobb Drive. Staff member April was very helpful, well informed and polite. The Public Storage App is a very useful feature as well. It's a bit pricey, but in the end well worth it.
April was awesome and on point!
April was amazing.
Great customer service! April was able to get me into a larger unit AND save me some money in the process. I have been using this Public Storage location for over a year now and have always been very happy with the customer service, prices, and location. Facilities are top notch and gate always works (can't be said about other storage places!). Would highly recommend for all your storage needs.
April was excellent help!
Hoy fue mi primera ves en rentar un lugar asi y la experiencia fue muy agradable. April fue muy amable y atenta me ayudo y explico cada paso . Por eso la recomiendo al 100%
The entire staff was phenomenal but especially April!! She helped me through the process of getting and changing my unit without the slightest issue! Extremely thankful for her kind demeanor and how detailed oriented she was!
I visited this property on yesterday and April was amazing. She was very knowledgeable about my storage needs. She was very friendly & had great customer service. Thanks Again April For Assisting Me
Great customer service!very professional!
Fast check in!
Facility was clean, secure and well maintained. Staff was friendly, knowledgable and profession. Made my experience very enjoyable. You would be wise to use this facility.
A wonderful young lady named April assisted me at the property and she was truly a delight. She was knowledgable, professional, polite, engaging, authentic, and conscientious about safety practices amid the pandemic. I really appreciate her mindfulness. Nowadays, it's rare to experience such a positive exchange in business. I'm really glad I followed my instinct and arranged storage at April's location. Because of her demonstration of top notch service, I feel confident that some of my most treasured possessions are in great care. Thank you, April, for being a shining example of leadership excellence!
My experience is solely owed to April Farrow. The day started with horrible weather, very rainy, but thanks to April's my experience felt like a sunny day in LA. She was very knowledge, very clear, very helpful, and simply awesome and amazing.......
I arrived onsite to a pleasant customer greeting by April. She was very helpful and explained all of the processes and guided me through a very seamless move in experience. The facility was extremely clean and she provided a wonderful customer experience.
Great location easy access and flexibility.
I really appreciated April's help the other day. She stayed late to help make sure I didn't deal with any late fees. SHe stayed late to help too. Definitely above and beyond service.
Best servic
I've been a customer with PS at this location since 2005. My encounter with April and her team has been outstanding. I recently spoke with her about my relocating to another city /state and to assist with my transition, she assisted in giving me a discount for the next few months to ease any hardships and to appreciate me for being a long standing customer at the 5301 Location. She's great and an amazing professional indeed! Her callbacks were timely and her knowledge is always exceptional. I'd suggest working with April anytime. :)
As I transition out of this space, I have to say thanks to the staff @ the Cobb Drive location. April and her team are professional and know their stuff. Thanks April for everything and you are a blessing when I needed it!
Great staff always willing to help out and very informative and polite
I particularly pick this spot outside of my living area. Great customer service. On time and provided me with more than enough information before I came in.
Cassie did an amazing job with her customer service! All my questions was answered, everything was explained to me ! We went over the contract, different options and services they had available ! Overall great experience!
It was easy to find. It’s right off the exit to the right and then left. I got there early as it stated, but the door was locked. That was not a problem at all because there was a sign on the door telling me what time they would be back. I came in and then was assisted by April. She was very informative and even wanted to help me with a different unit but found that the size I had was cheaper. April showed me to my unit, showed me how to punch my code in, and even got me some things that I needed to continue to pack. I will say that although it states $1 for your first month, you still end up coming out paying more but less than a $100 because you have to pay an admin fee, Insurance fee, and rent the lock cylindrical. April was A++ though!! Thanks April.
April was absolutely amazing ❤️ she made sure I understood everything I was signing and also made sure all my codes worked. Great customer service 👍😁
Too high too too high
I want to take a moment to Thank April for her hard and fateful work that she dose to insure that everything is in order, at this Public Storage site. She is a very professional person with great people skills.
I been dealing with this public storage for a year and I love it April is friendly and nice
April was patient helpful and knowledgeable about any concerns I had thank you
Property Manager 👍
Great customer services . I am very satisfied with the service and the employees are awesome..!!!!!
Nice place, April was nice. Easy and quick. Space was just enough.
Great experience. April is knowledgeable and professional. She was efficient in getting things set up. Location is very clean. Thumbs up.
The change in management seem friendlier than they were a few years ago- I'm glad they got rid of that older rude manager she was very belligerent.
Although I only needed a month to store my belongings here, April was very pleasant and made the process of securing a unit easy.
This particular storage facility made my moving transition quick, easy and to the point! April, was very helpful and professional. I would definitely recommend this location to anyone in the area.
Great job Imon 💪🏽
April was magnificent she has wonderful customer service and is very professional. She was a let to give me all the information before hand and answered all of any questions that I may of had. She was one of many that looked like she enjoyed doing what she does. You all made a great choice on choosing her to run the business exceptionally.i had a great experience .
I came in and spoke with ms.Dunn she was very polite and helpful. I will be coming back to work with her in a week or two before I move. Thank you for your help.
I’m an Over-The-Road Trucker, so safety & security are very important when it comes to my things. This location has taken excellent care of my things for over 3 years. Also today Crystal helped me with Auto-Pay which guarantees that my account stays current and I don’t have to worry about thing. So yes 👍🏽 up to this location. Call or stop by and Crystal or April will assist you.
Imon, the Relief Manager at the South Cobb location, was totally awesome to work with when signing up for my unit! She was helpful, courteous, and informative. She made sure I understood everything I was agreeing to before I signed any paperwork.
She was very nice and respectful also helpful
April went above and beyond my expectations!
Great customer service and follow up by April.
Had a very good experience with April at this location. She explained everything very well and gave us a good deal.
Quality service, April made me feel very secure and welcomed. Would recommend.
Sabrina was very helpful and professional. I needed help unlocking my unit and she promptly stopped what she was doing, fixed my problem and left with a smile. Great customer service!
Sabrina is a nice young lady and is very helpful
The young lady that was in today have very good customer service skills and the property is very nice
April was awesome and very transparent concerning all costs/fee’s pertaining to my storage unit. I will definitely recommend this facility to friends/family.
Management proactive but not practical
April was exceptional great customer service
April n Akeyla were awesome April was very knowledgeable n professional she was able to service my needs n train Akeyla at d same time. Akeyla was very attentativr
Great customer service, property manager and district manager was very professional and friendly 100% satisfied with their service
Alison was fantastic, April was Great......,they both make me belonging feel safe an dknowledgable.
April and the team here were very helpful in setting up my storage unit and account! Process was simple and straightforward. Great location right off 285!
Great experience with April, easy rental process with professional and friendly customer service.
I came in to see if they had any units available units while I was comparing prices with other storage businesses. Aryel and Sabrina made experience so easy and smooth I will definitely be coming back.
Great location ...Great Customer.Service
ABSOLUTELY PROFESSIONAL!!! April is Amazing! These people are friendly, they accommodate, and they know what they're doing. My unit was everything I needed. Superb all the way around.
Good customer service and very patient. I'm very impressed
Can never get a straight answer
April was very helpful. She let me know what I buying and everything I was going to need. It made my experience great here at public storage. I will be back.
Nosha was very helpful, I love this place.
Treaunda Lee was quick and efficient and got me in and out. She really knows her stuff! She is great!
Treaunda lee was very helpful an attentive to my needs. I will be recommend this location to all family and friends.
The manager April, was helpful with any questions regarding the contract and broke it down for me.
Outdoor units well secured by staff during the daytime. Prices reasonable but if you want your stuff properly stored to reduce damage over time, invest in a climate controlled place. Okay for short term. Do understand that down on their luck people may use their unit as a living room, sanctuary and whatever. It's their prerogative and a sensible option under an advanced capital culture like ours. Camping out in a unit or personal vehicle is waaaay better than surviving on these mean streets.
Awesome customers services
The manager April was very nice and professional she gave me a follow up call about my reservation I’m glad she reminded me and did a great job!!!
Had a great experience within 20 minutes I had my unit keys and all paperwork done and the confidence that my belongings would be safe and secure thank you April
Great customer service. The manager there knows storage. Its always clean
Excellent customer service and a friendly environment
My father and I have a storage at this location and it is very clean inside and out. The women that helped us were very nice and explained everything to us and assured us security. They walked us to our storage and made sure we understood what to do. Overall they both we kind and very helpful.
April was the best ever.....she was really helpful and very patient....very knowledgeable...great person I would recommend her and use her again...😀
I encountered Mignon the day I desperately need additional boxes for a poorly planned office move. She was about 10 minutes from closing and welcomed me in. She was very helpful and made great suggestions about what I may need. She showed me a bundle pack that was perfect and even reminded me that they'd buy back what I didn't use. Great customer service!!!
O.M.G. They have went Above and beyond for me today. She stayed late for me and had a very good attitude 😊! I will always tell people to come here.
April was very helpful and professional with her service here at public storage. I will definitely return again....
Ive been slowly moving into my unit for the past two months and each and every time i visit this location I’m always greeted with the best customer service and friendly smile
Had a pleasurable experience with April at this location. She was excellent at providing the options for my storage and also giving me expert advice on what size storage space I would need. Highly recommended. And great customer service!
April the property manager was the absolute best and very helpful with everything. She is very fluent and knowledgeable with the property and information i needed fornmy storage. Everyday i come to the property she greets and I feel very welcomed at this property. It is also clean and storage space size was perfect. Couldn’t have chose a better location.
The storage location is conveniently off the highway exit and I receive great customer service from Ms. April- Office Staff
Trakita service was very warm and informative this morning . She helped me with my storage needs. I would really recommend Ps.
Very professional and efficient check in process. The facility is clean, secured, and well managed. April, the manager was very helpful from the initial phone contact to getting us checked in, and showing us the ropes.
Thanks...for persistant costumer service for several yrs now.....
This location is awesome! My company SWAT Enterprise uses this location for all of our business needs. The Property Manager April is very knowledgeable and is always available to help!
We needed a storage unit fast while doing a home renovation, and Public Storage was one of the only places with a drive up unit we needed. The customer service is phenomenal! I feel they went above and beyond to get me set up and to help me.
Excellent customer service and friendly staff.
Convenient, great manager and excellent customer service and very helpful......
These people are the worst kind of thieves. There is no such thing as a free month. The district manager, Patrice Bowers, should be fired
Do y'all offer a military discount?
April represents everything customer service should be, her professionalism is beyond reproach.
Great Experience!!!! April was great help on finding the correct storage space 👍🏽
April is AWESOME and a joy to work with! This isn’t my usual location but her pleasant disposition made my decision to switch more than worth it! Two thumbs way up for GREAT customer service!!
Great place!
I store vehicles at this location and its always clean and April is always helpful and very attentive to all in and outgoing activity
Your agent April is professional and a great person to work with. I strongly recommend this location. Omar
I am very satisfied with the service I received today. April was very knowledgeable of the units and once I explained my needs, she knew exactly what I needed. I will definitely recommend my friends and family to come to this location, not because of the prices but because of the excellence service from April.
April was great. She addressed my concerns professionally and thoroughly. The property is clean and appears secure. Definitely feeling good about storing with them.
I'm very satisfied with the service I received from this location. Customer Service from April Farrow was amazing from start to finish, she was very dedicated to meeting all of my needs and and very patient when explaining all details to ensure I received the correct size unit to hold everything I needed to store at that time. Very friendly atmosphere and and was right on point with communication through the whole process. I would definitely refer this storage facility to all of my family and friends . The facility was very clean, rodent and bug free. 5 stars deserved for going above and beyond the call of customer service and speedy in and out, no stress transaction.because of the overall experience I received in my time of need and I am forever thankful and wanted the world to know this location is Awesome!
I do remember they are under staffed they tryed
Site manager rude
The Manager (April) was extremely helpful & polite in helping me choose the proper storage size that I needed. She explained everything in full detail about the unit & made sure that I was satisfied with my purchase!
Went in to rent a public storage. April who helped us was very informative and answered all the questions we had. She showed us the difference between the 5x10 vs 10x10 so we knew which would be a better fit for us. She showed us how to open the storage and gave recommendation. The facility is open 6-9 pm daily for the storages inside the gate as added security. The other ones (bigger than 10x10) are 24 hours. She was great and provided excellent customer service. I would definitely recommend using this public storage location.
April helped me with my lock on my door!! I’ve had my storage for some time and my door was stuck. She knew exactly what to do
April was the best when i arrived to reserve storage at last minute close to closing she time took us in willing and processes we had storage within 10 minutes
This place is awesome! April is an asset to your company!! Move-In was great and the customer service and follow up is very professional and helped me out a whoooooole bunch!!!!
Convenient location and the staff is really helpful, but there is no room for a truck to turn into the aisles because they store cars in front of all of the drive throughs. Very dangerous.
I recently had the worst experience ever! I leased a unit on 04/12/18 and was not able to move my things in because of the 9pm curfew which is understood. On the next day 4/13/18 the house I wAs moving into is now available so I no longer need the unit and never moved any of my things in I called customer service to discuss the issue and was told the I could obtain a refund from the property manager. After speaking with the manager she stated that I cannot receive a refund because of company policy. If multiple days passed yes. If I had moved items in yes I should not be able to obtain a refund but after less than 24 hours I should. Sometimes great customer service out weighs a company policy. Especially when you have a repeat customer. Maybe next time I will give other storage facilities a opportunity to patronize to in the future.
April is the bomb she was so easy to work with!! She was very helpful and informational.... She told me to this 2 weeks ago sorry April!!! Definitely love this place and will recommend to any one!!
This Public StThis Public Storage location is very convenient! It’s right off the 285FWY and S. Cobb and make for very easy access. The young lady that manages this location is very friendly and knowledgeable. She made my experience a very pleasant one. I would recommend this location to any one that is need of a storage unite.orage location is very convent
April is the best! Great experience and best customer service ever!
Ms. April was a lot of help and very respectful!!!
In and out very quickly. April is a rock star!
Great service! Trakita was very courteous
I just rented a couple of units from April, the manager at this location, and she was really quick and knows her stuff. She was very helpful and informative
it's always a pleasure to receive great customer service especially when youre on the fence about the purchase. Not sure if i wanted to get a unit at this location the property manager April went above and beyond to makesure i left with a smile on my face and that my property would be secure. she literally compared all the prices within a 20 mile radious to make sur that i was getting the best bang for my my buck. you can tell that April has a passion for customer service or just peole in general she treated me like she has ben knowing me for years. if you are ever in the area and need a storage unit i would recomend this location even if you not in the area. if Aprl is the property manager and she treated me like that im sure her staff and team will give the same energy to make sure that you get into a storage unit thats fit for your budget as well as your location preference.
April was very knowledgeable and kind! I really enjoyed my visit to this location.
April was very patient, thorough and helpful. She provided excellent customer service.
My experience was a smooth and pleasant one. April provided the best customer service and went over and beyond to ensure I got the best deal necessary for my demands. I definitely would recommend other clients to this facility based off her great customer service alone.
Great Location with easy access. Great Staff, April walked me thru the process and I was done in no time.
April is AWESOME TOO. Thanks for making the sacrifice to help us. Thank you to the District Manager too. You guys ROCK!!!!
I feel that the mgr and staff at ps are doing a great job and i would highly recomend thos to anyone intersyed instoring their belonging
Chasity is AWESOME!!!!!! She has excellent customer service and she makes you feel like the company appreciates your business. She has made this transitional move smooth for my family and I. They did a great job in hiring her.
New management is much better.
Chasidy is a great manager. She remembers me by name. She works with me and knows her job. Don't let her leave!
I recently sold my 4 bedroom house a lot quicker than anticipated and needed to find an apartment, as well as a large storage unit to secure most of my furniture. I went to Public Storage and met Chasity who was approachable, engaging and extremely professional. Chasity partnered with me to demonstrate and effortless customer experience.
I have two storage spaces at this location, it's safe and secure, Ms. Chasidy was the best , she explained everything from dos and donts, all the options you can take advantage of with using Public Storage. She is always around the property cleaning and showing units, and she calls me by my first name. So 👍's to Chasidy and Public Storage.
Chasidy treats me right! This is my first time using storage. She is excellent. I'd give her 10 stars if I could!
Convenient, great staff and excellent customer service. No issues at all.
Horrible. I had a break in at this location and the staff didn't follow the correct procedures.
Convenient location. Friendly staff. Ver satisfied.
I received WONDERFUL service!!
Janice was so helpful, kind and professional! God bless her.
Sylvia was very helpful and patient with me while I looked at various unit sizes. She was quick, professional and informative.
This is my second time using Public Storage. The first experience was great so i decided to use a different location this time around. I did the reservation online and didn't realize in was incorrect but when i got to the property Sheila, the attendant checked me in and made the correct changes for my unit with no problem. She made the check in experience non-stressful and I had her full attention of service to the end.
Miss Shela handled my move very professionally and made it a very smooth transition. Great hospitality!
Sheila was a treat! Set us up with a unit in under 30 minutes. Fast, efficient, and as sweet as can be.
Very smooth service, and Sheila is very sweet and helpful!
Great place
I love the great service that Sheila provided. The facility is clean and spacious. Great place to rent from.
Sheronne and Shelia was great at assisting me with my storage needs and gave excellent customer service. I highly recommend them.
Ms Sheila was really a God send! She helped me when I needed it most and she was courteous and professional. Thank you Sheila!!!!
I stopped by this location to inquire about renting a storage unit. Ms.Sheronne went out of her way to help me find a storage unit that was in my price range and closer to my home. I would recommend Public Storage to my friends and family.
Ms.Shelia and Sheronne has outstanding customer service. I would recommend Public Storage to my family and friends.. I went into the office to inquire about a storage space,however they didn't have the size I needed available but was kind enough to search another store that had my available.. Nice workers.
Thanks Shelia! You have impeccable customer service!!!!
It's always a pleasure when dealing with Janus very inviting and professional.
Ms. Shelia and Ms. Michelle were a great help. Even though they were at lunch when I arrived they still took the time the help me with what I needed. They both were very pleasant and helpful.
Sheila was great with assisting me with what I needed. I love this place.
I had a great experience and will keep doing business here
Very nice and convenient service!
I' am so greatfull will sheila, she where so nice giving me the first space right to from of the entrance of her storage its appreciated, she let me do little handy hand work on the trailer and when I sell it she did also look out on her best for me to sell it,so that was so nice, thank you sheila..
Sheila was exceptionally helpful, enthusiastic and knows how to add on to a sale! Clean property, easy access on and off 285.
Mrs. Sheila was awesome!
I was contemplating which storage facility to use visited a few in the area they were ok noticed Public Storage decided to check them out. I was greeted by Shelia she was very helpful nice and reassuring . This facility was clean orderly and in a great location. I was very pleased with the service and hospitality. I'm definitely looking forward to doing more business with Public Storage
I reserved a unit online but I had an outstanding balance from a previous unit at a different location. I called customer service to see what the charge was for since I paid my balance in full before leaving. The Customer service representative ended up hanging up on me but the attendant at the s Cobb dr location helped rectify the situation and I was able to get the unit. Customer service reps make it way harder for the attendants sometimes.
Great customer service professional, courteous, and helpful I would definitely recommend using this location ask for Sheila
Drika is very helpful, always polite and seems to do whatever to keep us happy. We are grateful to have such a beautiful spirit
My experience with Public Storage is great. Ms. Drika is very nice and understanding. pm very pleased with my public Storage experience.
DRIKA was very nice and is understanding of the problem her customers may be going through. She is the best and makes us feel like family. Thank you ms. Drika
I have been renting here at this location for a few months. I am on the property daily and I am greeted with great hospitality each day. Ms. Drika is a hard working employee that is dedicated to keeping the property clean and her customers happy. Thank you for having such a great individual at this location.
Drika is amazing. She is so nice and really helpful. She helped me find the perfect unit for my family. I didn't rent here but if I needed a unit in future will come here.
Here's what they don't tell you: units are damp and smell musty AND you have to buy their insurance. Unless of course you brought your insurance policy papers with you which you wouldn't have done because they don't tell you about it until you get there with all your stuff! I went back home, printed my policy and went to the Public Storage on Atlanta Rd/285 where I got a climate-controlled space for the same price.
The service provided by the representative Ms. Drika was professional and the contract was thoroughly explained.
Ms.Drika was great she is very professional and has a very huge heart
Drika had wonderful customer service and helped pick the right storage for me. Great service.
Ms. Drika represents this company with class and dignity. She is very energetic and cares about her job. If I could give her 10 stars she really deserve them. She is very knowledgeable about her property and the units. She helped to fulfill all my storage needs. Thank Public Storage for allowing Ms.Drika to represent this location and Thanks Ms.Drika for your continuous support.
Drika was very professional and effecienit. She explained the policies, gave me a tour, and made sure I knew how to work the locks. And she reviewed the paperwork with me as well as answered questions.
Ms.Drika and Ms.Sarah provided exceptional customer service. They are an all star team and would recommend this location to everyone.
Drika was very nice and helpful to me an my family during the time we were there. She had great customer service. I appreciate all her help she showed me so much hospitality. Pls let her know if I ever need storage again I will be back thanks for all your help
Great drika
After carefully price shopping and confirming there was no time limit to the discounted rate that PS was offering, I chose to store my things at this location. After 5 months, they raised the price by $30 a month with no explanation and said it was justified based on market comparison. They claim that the discount was still being applied, but not surprisingly, the unexplained price increase counteracted any discount. They stand behind their fine print that they can raise the price at any time since it is a month to month agreement. So, when you're price shopping, keep in mind that PS may appear to be an affordable option, but once you've moved in, they will raise the price on you.
Drika very friendly
D Rika the nicest person sweet everytime I come over she's always very professional I just wanna say kudos kudos kudos and thank you for a wonderful time being serviced here at public storage thanks. Keep your beautiful smile. Regina williams
Drika was so wonderful and helpful!!
Wonderful Experience! Drita provides excellent customer service! She helped us find the best available price, followed up with information we needed to make a decision, walked us thru the process with a smiling face and has the friendliest and most courteous demeanor. Thank you for making this stressful moving situation easier, Drita!
Drika was excellent!!!
Drika was helpful and great!
Drika the property manager was very nice and worked fast, seeing that I was in a time crunch. It is also very convenient to my dads house, until I move. Thank You, Jasmine Brown
Drika was awesome with her customer servicr
Drika was very helpful and professional
Drika provided me with friendly, helpful and informative service. I was very pleased with how thoroug she was. Drika made sure that I had everything i needed for our storage needs.
Drika was a big help. She showed me the unit that would fit my needs. Wonderful customer service. A++++
Drika was very helpful and kind to me. Her personality it great and i would recommend this location to everyone. Thanks Drika
Ms.Drika was very helpful and nice I would recommend this locat
Great people, enjoyed my visit.
Vert good
Great customer service, and the facility is very clean.
Drika is very professional and nice assisted me on her lunch break and help me get a great unit at a great price. if I could give her 10 stars I would
The staff here was very friendly and very informative about storing my things here. Chelsie greeted me with a beautiful smile and made sure I had what I need to cover my stuff. I highly recommend this public storage!
The staff here at this public storage is the best!! Chelsie made sure to call me when I was having problems with my account online. This place is one of the cleanest storage places I have been to. If you need to store your things this is the place to be! Tell them Curtis Hall sent ya!
Chelsie was great and very professional! She was also very thorough going over my lease!
Awesome fabulous
Very good. .. Chelsie very professional
I recently started looking for a storage facility and found public storage on Bolton road. I had no idea what to expect, I was greeted by Tameria and from there on I could just as easily been checking in to a hotel. She is knowledgeable, pleasant, and got me what I needed (10X20 room) and I was out in no time, good job Tameria!!!
Chelsie was Excellent! She was very helpful and had a wonderful personality!
Love it
Chelsie my move in was fine
My aunt and I moved her things in the Public Storage place over a week ago and the move in went great! Even when we were having trouble with our lock chelsie came right out and help us. If you are thinking about putting your things in storage this is the place to be!
The customer service was outstanding!!
Chelsie service was great! She help me with all my question! Best customer service!
Great
Jewel was awesome!
Great experience
Great
Jewel did a great job explaining all the rules and making sure I had a great storage unit!
Great service by Jewel.
I went to check into my storage unit today because I made a reservation and I was greeted by a friendly face by the name of Jewel. She was very helpful and went over the lease agreement and showed me the unit prior to moving in. Jewel made me feel comfortable with choosing Public Storage and I will definitely recommend others. Thanks Jewel!
Jewel was great
Jewell is awesome, a true asset to this company. The most personable rep I have had the pleasure to work with!!!!!
Jewel was awesome very helpful and fast even in the rain
Pleasant experience working with Chelsie at public storage.very great customer service skills
just came in to rent a unit today and had a wonderful experience with the young lady Chelsea she was very helpful
Jewel reviewed unit with me and Im pleased.with unit. The company however I.feel should be forthright with all the extra fees.
Ms jewel was very pleasant and helpful
Great and friendly customer service! Quick service, informative, and very helpful!
This one of the best public storage ever i had great customer service from jewel. she is very nice
Chelsie provided great service!
Mary provided me with excellent customer service. Love that the facility is clean also.
Chelsie and staff were very nice and made my move so very easy after coming from another storage place that was un clean and had rude employers! I also loved their prices!
Mary is very friendly respectful and gave me all information I needed will definitely highly recommend this store great customer service
Chelsie was very professional and very helpful with my move. I will recommend this PublicStorage to all my friends and family.
Hey just wanted public storage to no that I had a great experience with getting my unit. Ms chelsie was also very helpful. I had a wonderful experience! Thank you!
Gteat customer service. Mary was awesome and very helpful she made my move very easy.
A few days ago, my friend Eric and I stopped by to look at a unit. The property manager was very knowledgeable and helpful, and we ended up renting the unit. I would recommend this property to anyone.
I rented from this location yesterday and I was helped by Tameria...she was very helpful, respectful and polite ANY questions I had she didn't hesitate to help me with no attitude.... I could tell by her smile aNd kindness that she really enjoyS her job..GREAT EXPERIECE
My experience at this location was superb. Although this location is not closest to my house because I have moved, I still do not mind the drive because of the excellent customer service. Ms Shanika is very professional and knowledgeable about the services offered and is always great with my reminders. Thanks always for the great experience D. Turner
Wonderful service w/ Kirsten & Rosemary