Public Storage Self-Storage Units at 4433 Beech Haven Trl SE, Atlanta, GA

Charissa was very helpful definitely 5 star customer service

She was very helpful and nice about the process with the storage. She help me out with discount for the storage as well. Amazing customer service. I will recommend Charissa and her services to anyone .

Charissa was very nice and welcoming loved her personality and expertise.

Charissa the Property Manager on site was very friendly and personable.

Charissa was the absolute best! She was helpful and knowledgeable! My unit door was stuck and without hesitation she came to the rescue! So thankful for the kindness and willingness to help. The facility is great also. Clean and well let. Oh and security gets on my nerves, thats how good it is. 10/10!

Great 👍🏾 Shout out toToni Moore in the Atlanta, Georgia area, she's a great employee

Charissa was very nice and knowledgeable will definitely recommend this location

Kyle was a great help

I have had several storage units and the customer service here is great. The manager, La Shana, always goes out of her way to help.

Rashand and Monique great ladies very friendly

Rashand is very professional sweet and courteous!

Rashand was the best representative I’ve ever had! She helped me out so much!

Trayvon was a great help!! He had me checked in and out quick and was very kind! Thanks so much!

Rashand, is a wonderful asset to this company! Always calling to remind me of new promotions to benefit my business and my storage needs. She is someone I would hire to run my company and feel Confident all things are taken care of. She is very attentive to her clients and her team. Also, Ms. Toni and Monique and a joy as well. Great team and I enjoy there energy!

Rashand and Al was awesome great service!

Location clean and great location

Excellent service Monique and Rashard. Great help. Perfect

Love this location always clean and the manager is great!

I stopped by public storage today and met Rashand as she gave me a great customer service experience and all the information I needed. Thanks again!

Great service and location check out Rashand she’s funny and know her stuff!

Hand carts are always locked up, which is understandable. I get that you don’t want people to steal them or leave them all over the building. But I’ve come here twice to unload things and there’s nobody in the office to unlock them in the middle of the day on a weekday. Update: this is now the 3rd straight time I’ve come here and nobody is in the office. It’s 12:20 on a Saturday, so I have no clue what their actual hours are. It’s a decent enough place otherwise, but the service is nonexistent.

Awesome staff!

Great new place, really good deals online, but get them soon as they are going up. Terrell, the facility manager, made it a smooth transaction, answering questions I had and looking up answers he wasn’t sure about. The facility is easy to get into and to my unit. I am happy that I made the decision to use them, after my not good experience with a competing brand facility. UPDATE: My original review was when this facility was owned by Extra Space Storage. I actually moved my belongings from another Public Storage facility to this facility after my rates went up 20% out of nowhere, but I was given 1 month notice so I had decided to move out. So when Extra Space sold this facility to Public Storage, I was not happy but I stayed anyways. Despite my concerns, Public Storage did a good job on honoring my account with Extra Space and making a smooth transition. Now I just moved a bunch of stuff from my house to the unit today. It was near the end of access time. There were updates that Public Storage thought was best to not inform the customers on (I get emails from them, mostly about payments, just nothing of these updates). There was a gate added and the keypad was hard to find, not right at the gate. There were no signs to point to the keypad. The front entrance was taken over by a car, tow truck and uhaul seemingly loitering and chatting about. I used the other entrance which had a broken down elevator. Thankfully there was another elevator but it was halfway across the facility,(although that at least saves me walking up 2 floors). And the hand carts were all locked (previous visits that I used a hand cart, they were not locked), and since it was after office hours no one with a key was there. The other elevator was by the front entrance that everyone was chatting at, so I couldn’t just park there. I had a lot of stuff and half an hour to get moving. Very bad experience, nothing I dealt when Extra Space Storage managed it. Updated Update: Today, about 2 months after my last update, I went to the storage unit to get Christmas stuff. They advertise on their site, Google, and their phone’s answering machine that the office is opened until 5:00. I got there around 4:00 and no one was there. Their carts of course were locked, and a sign above them advertise that the carts are available during office hours. Well it’s during office hours and they weren’t available. The only number to contact is a National line that is useless as they don’t know anything. When I was done, it was right before 5:00 and still no one was there, so it’s not like they were doing other tasks. I wish they found a better system for the carts. If they did that, I wouldn’t have felt the need to make these updates.

Very clean, neat, and well maintained facility with the most friendliest, knowledgeable, and helpful staff you could imagine. Very spacious and a lot of room for several people to move in/out at the same time without chaos. Definitely "mover-friendly" and would definitely recommend to anyone who's in search. ☆☆☆☆☆ 😉

The lady in the office was friendly, professional and very helpful. The security system is a lot, but I felt like PS does take the it seriously.

Rashand was informative, kind, and respectful. Great experience at this location! Kudos to this team!

Rashand and Bre was very nice and helpful with my storage needs.The property is very clean and not far from the highway

Associate Toni Moore gave great service. Very pleasant and made sure I was aware of all the great offers.

April helped us get stated and was great

Rashand and Ashley were great came in to make payment and Rashand gave us a comedy show funny lady

Great property and kind ladies Rashand and Ashley

I received excellent customer service and assistance from Rashand at this site location! This is my second time using this storage facility and I have a great experience every time. I highly recommend this storage facility!

Rashand is a great fit for this location, always helpful and kind She also have a great sense of humor

Place is brand new, so it's still got that new car smell.. lol. It's a nice climate control storage and right down the street from my apartment & that's a huge plus! I caught a special when I signed up but I think I can lower the price if I use my renters insurance. I read a couple of reviews from another location that they tend to go up every year on the prices, but all good for now! Follow up, they did go up from $70.00 to $90.00 as soon as Public Storage took over😡

Rashand is nice and it was a pleasure to work with

Rashand and Toni were great to work with

The place is clean because it’s new but they’re absolutely ridiculous for raising the rent. I’ve only been using the storage unit like 4 months and they already raised the price!! Don’t expect to pay the same amount for more than a few months if you get a unit.

Public storage was right on time for me and my sister. Employee Charissa Smith was very forthcoming in answering all our questions/concerns. She detailed all our rates, specials, etc. Definitely would come SPECIFICALLY back to Beech Haven, for her assistance!

Charissa S. was very knowledgeable and helpful

Charissa the property manager is a awesome person and she help me through the renting process, which went well. The property looks good and well kept the building and my space was clean.

The dumpster door has been broken for several weeks-

I wish I could give 0 starts ! From the beginning with this place is nothing but trouble, change managing companies in no time, this one is lacking of Manadgement ( trash overflowing dumpster , no lights at the parking lot at night( scary dark) , front doors open at night!! This place is asking for safety troubles !some other locations have even gates !!

Friendly helpful staff

Newer, cleaner storage facility compared to others. Great staff also.

Bianca was great, nice young lady

Bianca is doing extremely well, she's very patient and customer service is outstanding!!!

Bianca was extremely patient and helpful!!

Everything was recently stolen out of my storage in downtown Atlanta and I keep calling the insurance policy people and I haven't heard anything from them plus I believe it was a inside job they gave me a lock that had universal keys to it just terrible experience.

Charissa is super helpful and made this process smooth!!

Charissa was very helpful. She answered all my questions and also was so patient with me while I made my decision with what size unit I needed. Great customer service!

Terrell was the best. I’m dealing with three different storage facilities right now and this is by far the best experience. It helps to have someone do what they say they are going to do. Thanks Terrell for all the help.

Amazing customer service! Go see Harrison!

Terell, was very polite and professional. I was in and out

Affordable and very helpful with customer service.

I have had many experiences with storages, but This has been the best storage experience ever! Terrell is very knowledgeable, helpful and quick!!

The assistant manager Terrell Childress was so helpful. He was able to answer all my questions and took me back to look at the storage unit sizes so that I could make a decision on exactly which size I would need. As for the facility itself it is super clean, well lit, and appears very secure with keypad access to the facility specifically coded to each renter at all times.

Too warm and that was late between 10 and 11 pm. on Tuesday. The door on my unit was hard to open.

Terrell and Harrison have been a pleasure to deal with!

Terrell was great and helped me find a decent price for my size storage. It was much cheaper than other extra storage places which is a plus in my book.

Terrell was wonderful at getting me into a great storage place. It is so fresh and clean and felt safe even though we were the only ones around. I give this facility a big thumbs up! 👍👍

Harrison was very helpful! He answered all my questions and placed me in an excellent unit at a great rate. He also made sure everything was well understood and that I knew how to access the building. Overall very happy with my experience!

Harrison was the consummate professional. Highly knowlegeable, patiently explaining tbe process and making practical recommendations. Eremely satisfied with his high level of customer service.

Harrison helped me with a 10X10 unit as I need to store items for a move. The process was fast and easy.

Terrell was a pleasure at helping me meet my storage needs. His knowledge and customer service went above and beyond my satisfaction.

Awesome experience, very professional, knowledgeable and helpful, rather by phone or face to face... Facility is really nice, my storage unit is easily accessible, plenty carts available for everyone. Definitely recommend ! Wonderful experience!

Very nice and new place! Easy and professional they got me a unit rite where I wanted it easy access and not confusing at all. Very happy

Terrell was amazing and took care of answering all of my questions. Appreciate the great service.

Terrell was great in helping me get the perfect rental space!

Great Place Great Customer Service

Great Customer Service and prices Extra Clean

Brand new building and helpful staff. Terrell was great.

Terrell was very helpful and patient with showing me the different unit sizes. My decision to use this facility was a good idea. I feel self with my belongings being there.

Terrell was very nice and knowledge. Very calm demeanor. Thanks for your help!!!

This place is great. Easy setup, great rates, and Terrell was awesome, he helped me out as soon as I got to the facility. 5 out of 5

Nia was wonderful! I got this unit an hour before closing and she did not rush me one bit. The place is new, smells like paint still. I could not be happier with this! Thank you for making it as painless as possible to move. I am grateful.

Great experience leasing a new unit with Terrell, who is friendly, helpful, and quick!

The staff was great Terrell made sure that I understood the contract and showed me the unit before hand!

Terrell was most helpful!! Excellent to work with and very professional!!

Easy check in and registration and Terrell was great to work with.