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Public Storage Self-Storage Units at 268 Westminster Drive NE, Atlanta, GA
Property Open
Mon-Sun 6:00 AM - 6:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 6:00 AM - 6:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Nearby Self-Storage Locations
Self-Storage Near Atlanta
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Midtown Atlanta Storage Units Near Interstate 85
This Midtown Public Storage near Ansley Park gives Atlanta customers a variety of self storage options, from small to large and just about every size in between.
Right near the intersection of Piedmont Avenue and Monroe Drive, a short distance from I-85, this facility boasts a huge selection of climate controlled storage units and indoor storage units. There are also outdoor storage units with drive-up accessibility.
One mile north of the Atlanta Botanical Gardens and the popular Piedmont Park, grab a 5x10 storage unit at this facility to hold anything from soccer and softball gear for when it's time to hit the sports fields, to tables, supplies and canopies for vendors regularly setting up shop at the park's Green Market.
Roughly four miles north frown downtown Atlanta, families searching for some extra space near the Virginia-Highland neighborhood will find what they are looking for at this location. A 10x10 storage unit can help declutter the garage or the kids' bedrooms in a hurry, while a 10x20 storage unit is big enough to hold old living room furniture when it's time to upgrade some of the home furnishings.
From families who have lived here for generations to new families and new businesses that are still settling in, it's easy to see what makes Atlanta one of the premiere cities in the country to call home. Even Hollywood has come calling in recent years, with production for major hits like "The Walking Dead," "The Hunger Games" and "The Vampire Diaries" all shooting around Atlanta.
Of course, with a population that ranks Atlanta near the top of the nation's largest cities, "The ATL" can get a little crowded at times – and that's where Public Storage comes in. From storage lockers to extra-large 10x30 storage units, and a handful of different sizes in between, it's hard to find a storage haul this Midtown Atlanta Public Storage isn't ready to tackle.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 485)
My best storage experience , ever.
Clean and well maintained facility. Yonas provides excellent customer service and did a great job communicating changes.
I had a bike and a television stolen from my unit by the employees . Also as others had mentioned, my basement unit had mold. Luckily only a few things were damaged by the mold
Friendly and helpful service. Shout out to Yonas — he saved the day.
Yonas was the best! Super helpful and made it such a seamless process in renting my storage unit!
yonas was super helpful and clear with the payment, fees, etc.
I didn’t want to leave a negative review, because some of the employees are really kind and considerate.
But honestly, with the exception of SOME of the employees, this is a terrible place to store your items. I’ve been with them for almost a year and I’ve dealt with so many issues. I’ve had my unit broken into and then the other biggest issue is the reduction of hours open. When I moved in , their hours were 6am to 9pm. Then a change occurred where it was 6am to 6pm. So, if you’re just getting out of work, you have barely any time to go into your unit and get any items you might need. If you’re locked in, you get penalized.
Next is the elevator for the right side of the building has consistently been out of order. That’s the only way to get to my downstairs unit on that side. If it down then you have to walk from the completely opposite side of the property. It made one of my moves one of the most difficult experiences. Not inly that but I had to be out by 6pm.
Lastly, the employee who was helpful one day and then called the next because he didn’t have a punch out for me. I left the unit at 5:59pm… behind a car that was leaving. To call me and then tell me not to come to the unit close to closing… I’m coming to get MY items… don’t tell me the time to come to get my items if yall made the inconsiderate decision to close earlier than people who work most of the day can be able to make it. I left at the time the property closes… so to call like it’s some emergency… when it’s just the lack of surveillance y’all have to make sure out items are secured.
Don’t rent at this public storage AT ALL.
Also they raised the price of the units right after reducing the hours. How does that make any sense?
Yonas has been extremely helpful, professional, and courteous. In terms of customer support, it doesn't get much better. Thank you again for your assistance.
The location is great, sizing of the unit is on par with what I expected, and access is easy and mostly convenient.
Stuff stolen from multiple units, employees didn't even want to help when police arrived. Units were broken into with no sign of forced entry so I'm assuming someone let em in and gave them a key. Do not use this public storage.
I have had a storage here for the past 3 years and each time the staff is so helpful! I worked with Yonas today and yesterday and he helped me with a couple transactions and was very pleasant/ knowledgeable. You can’t beat the location either!
Yonas, was great to work with!
My experience was top notch. TIFFANY ( Manager on Duty ) assisted me with setting up a new account and walked me through setting the App as well. She was extremely knowledgeable and patient with me during the process. My experience with Tiffany is a 10/10. Best customer service ever !!
Younis was very nice friendly and very informative about the units and very clear on showing the cost and promotion that was going on
Yonas was very helpful and nice!!!
I’m not entirely sure why this public storage only allows access until 6 PM. And if you’re not out by 6 PM, you will be locked in. If they are worried about safety or anything like that, the person that works in the office should be there from 12 to 9 instead of 8 to 6. Most people aren’t even off work until 6 o’clock to come by and get whatever they need And I have a feeling that six to 9 o’clock time range would be much busier than the 8am to 11am range. ESPECIALLY MONDAY-FRIDAY!!!!! It makes no sense and it’s very frustrating. Make it make sense. Do better.
Yonas was extremely helpful to me when I had to give up my space and move all my stuff out on short notice.
Yonas has good customer service awesome guy makes the experience easy! Thanks
The manager Tamika is top notch with a friendly smile and very attentive to you needs. Now for the app, it really sucks ,at one time it worked flawlessly but after updates hasn't work at all on the gate entry or exit.
Very friendly and helpful
They will permanently lock you in if you were in the building/gates after they close, which is 6 PM unlike every other location. Let me repeat that 6 PM so on top of that they have a huge water leak getting worse by the day every time I show up on the bottom floor, they’re elevator does not go to any of the upper floors. It is ran down. No working bathroom on location. Carts are only available if they are in the office which is minimal & they hold on to your ID to check one out then harass you to give it back before an hour of closing. The management is seemingly very lazy. They were letting me and my husband stay later the other day & promised they would come & check to let me out because my unit just got broken into along with 20 others, and they did not do a sweep of the whole units or facility and they forgot us and so we had to jump the fence to be able to get out and the only pro of the location is the cheap ass price and that’s what you’re gonna get the quality is matching the price. Do not store here unless you will load up all your stuff in a unit in front of a camera (which they maybe have one more available ) and never go there again.I rate it -1/10. Also have a group of homeless people the managers seemingly more than accept them living there. Sketchy all the way around.
Tamica was very helpful and explained everything about the process so clearly! She showed me around and made sure I was all set up and ready to go. Couldn’t have had a smoother experience.
Tamica and Kesha are the absolute best! True definition of customer service. They went above and beyond to help me!
Don't trust the 5 star reviews!!! It's on the expensive side, Staff is never there and you get the occasional homeless walking in through randomly opening gates, the occasional break ins, Gates that get stuck open and not fixed for weeks.
They continue to delete my reviews but I definitely wouldn't recommend renting from this facility.
Keisha and Tamica were so helpful! They made our moving experience so easy and seamless. Love this storage facility.
Tamica was wonderful and kind helping me! She was great at taking care of my needs in an efficient and smooth manner. Best experience I’ve had renting at a storage space! Thank you Tamica!
I had a fantastic experience with Tamica at Public Storage. She went above and beyond to ensure my comfort and was genuinely concerned about my needs. It’s refreshing to see that real customer service still exists, and Tamica exemplifies this perfectly. Thank you for making my experience so smooth and pleasant!
Tamica was a huge help and amazing!!
As others have said, I had a basement unit that had every single item ruined by mold. Over $10,000 worth of property lost. Whoever runs this facility is incredibly negligent, as the basement reeks of mildew and there’s visible water/puddles coming from several units. This property should be shut down.
Antionette was super helpful with me trying to get my unit after a lock mishap on my part! She was very patient and considerate.
My storage unit was broken into & robbed. Many other individual’s units were also broken into & robbed, public storage did not notify any of us (even with the break in damage being OBVIOUS), there is also water damage at many units. Avoid avoid avoid. Back gate often does not work, office is not opened often during business hours.
DO NOT USE THIS PLACE! LOTS OF BREAK-INS!!!!! We have had storage here for the last 6 months and returned yesterday to find that our unit had been broken into and ransacked. We were never notified and they weren’t even able to tell us which of the many, many break-ins of the last few months was related to our unit. The police could confirm that they are out here every week for a break-in. I have no idea how ratings are so high as we spoke to others while here that also had been hit during break-ins. Save your time and your belongings and do not choose this location!!!
Tamica was great, she made sure was taken care of being that we were in a stressful situation. She was very kind and sweet.
Tamica was great and very helpful
Hate to do this but this storage facility is the worst I've used. Was just there yesterday and several storage units had been broken into and ransacked. Mine was not THANK GOD. But there are no cameras to deter thieves and clearly the units are not well protected. The frames around the doors of the mid-sized units and not fortified and are easy targets.
To top it off there is almost never anyone in the office DURING OFFICE HOURS. They had 3 dollys in there when a bunch of us were outside needing to use them therefore heavier items could not be moved.
This was the third time I'd been to the facility with NO ONE IN THE OFFICE DURING OFFICE HOURS. Where TF is everybody? Clearly dodging customers knowing their facility is not great.
I don't normally like to leave negative reviews, however this info would have really helped me when I was researching where to go. Others should know ahead of time.
Antionette did an amazing job making sure I got into my unit smoothly.
The front office is beyond helpful and considerate. They always take care of renters and make sure to keep the facility clean and safe. Despite what seems like lackluster to zero support from corporate / higher management. The ladies you see every day are absolutely lovely humans!
Not sure how this place has high ratings. I’ve already reported them to the BBB and will be fighting for my money back.
When we first secured a basement unit here we thought it smelt moldy but
ignored it since we couldn’t find a source of water. Then, we realized it’s probably due to the flooding that happens outside under the roof where we park to run into the facility.
They recently increased rates, which is a terrible move from a customer service standpoint, because shortly after, the elevator stopped working, the door lock system stopped working, and whoever was working this particular day that we raised this issue to had an attitude about it.
Storage units in ATL are a dime a dozen. Please save yourself the hassle and go somewhere else.
UPDATED: water EVERYWHERE. Unbelievable.
Tay was great with my move in
I had a good experience renting a storage unit at this Public Storage facility. Tamica was helpful and efficient. She showed me the units I was interested in and was very accommodating.
Tamicka rocks ! The storage facility was spotless & well lit. I highly recommend this area !
Amazing team, very helpful
Tamica thank you
Knowledgeable and helpful onSite team! Good access and a clean location.
I really appreciate tamica she was so helpful and friendly I truly appreciate her going out her way to make my moving transition a breeze I would really like to thank public storage for having her apart of the team if you every need anything please ask for her she is a sweetheart and great at her job
Lyshon has AMAZING customer service, she really went above and beyond to help me upgrade my unit and make my transition smoothly!
Tamica was so helpful schedule a reservation. She showed me multiple units. Very nice hands-on explain details about units very professional……
So far so good. We had a bit of a time trying to get the right unit, but Chante went above and beyond to help us. A good sign of things to come!
Update: 10 months into our rental and things seem to be falling apart. A few days ago I went to visit my unit and the security feature on the main door was falling off, so that anyone could just walk right in. Then yesterday I went once again and this time 2 of the elevators were not working. This would not have been an issue except I had a large 4-wheel cart that I needed to put away and it cannot go up/down stairs. They raised our rental prices a few months ago and I'm struggling to see where the extra money is going...
Miss Tamica and Chad we’re very helpful!! Thanks A Ton
Manager was so helpful in getting me the best deal. Walked me through the facility which is clean and well lit.
Quick process. Convenient to the city. Unit was clean
I am NEVER able to reach a human being (Ever). I've had issues for over 2 years. During and after doing their online chat, I'm told someone will "contact you within 72 hours". This is when the door and slide lock has been broken. During this 72 hours my unit is open for the taking. Things are missing. TRUST ME: DO NOT USE THIS STORAGE FACILITY. I'm out as soon as possible. Oh, and sometimes the magnetic doors and entry gates work... and sometimes they don't. Almost got stuck in there.
Came in to get a storage unit and the experience was easy quick and the worker “Tae” was very informative and had very good energy . Would recommend choosing this storage to anyone needing a quick storage in the city
I rented a unit on March 23, 2023. On October 27th, I went into the unit and all my furniture has mold. I have been trying to contact the property manager, along with the insurance company no one seems to want to respond. Then customer service wants to tell me that someone will return call in 24 hrs.
Demonta was amazingly helpful. Leased a new storage unit and was in and out in less than 15 minutes.
MY STORAGE UNIT WAS 1007 IN THE BASEMENT. MOLD DESTROYED EVERYTHING. I ONLY RECEIVED $250 FOR DAMAGES THRU THE INSURANCE. THIS LOCATION SHOULD BE CONDEMNED! THE SMELL AND BREATHING IN THAT ATMOSPHERE WAS HORRIBLE. I EVEN BECAME SICK AFTER REMOVING WHAT I COULD SALVAGE (HARDLY NOTHING)
I WILL BE CONTACTING ATLANTA CODE ENFORCEMENT AS WELL AS AN ATTORNEY!!!!
What’s your front desk’s working hours? You can’t just abandon this place!!!!
Kim was fantastic! We needed an extra unit and she took care of us, right away!! Appreciate the above and beyond service!!
I had such an amazing experience with Tay who assisted me with transporting my items into my unit. He provided me with such great customer service and care. He made me feel comfortable throughout the process.
Atlanta Police confirmed 68 calls for either theft or disturbance to this Public Storage.
They have had numerous break-ins and what is more disturbing is now it is apparent they have only just now caught one culprit who has been breaking into units THE SAME WAY for 1+ years. Management is not concerned with sharing footage in a timely manner, notifying customers or changing doors or security measures to prevent KNOWN AND REPEATING methods of theft.
This place should be avoided at all costs.
Great service !!! And many carts available in office
Great service from this facility, allowing me to move in a little bit early today.
Tay was very kind and understanding when I arrived at the facility to drop off my belongings for storage. He truly went above and beyond, making sure everything went smoothly for me. He even assisted in finding one of the carts to facilitate the move of my items. Overall, I had a fantastic experience at this location. I highly recommend it to anyone in need of storage for their belongings.
While we continually have issues with our door of our unit, I met the most helpful person who works with Public Storage. He took his time to help me gain access to my unit, addressed an issue with a lock on another unit I have, and was so kind and helpful. Gave me a lot of confidence that we would be able to resolve any issues we are having. Public Storage - Sam is a rockstar, and while I know he was only visiting this spot to help out, if you can please just hire a few dozen amazing people like him, I think that would be a great for both public storage and your renters. Thanks Sam!!
Chante’ was amazing she helped me with bill and took care of my account issues I would highly recommend her business and she needs a promotion she is a great asset to the company
Chante was very nice and courteous..She went out of her way to help me A++
Chante helped and serviced me very well i appreciate her so much
Not sure when the hours changed but the access hours and the hours you are actually able to access your storage unit are two different things. Extremely inconvenient- not able to access your unit after 6pm even though the app says 9pm- so if you work a 9-5 during the week days, just plan a weekend to get your stuff.
Chante' was great today... couldn't ask for better customer service! Polite, informative, and attention to detail. She's a keeper for sure and obviously cares about her work!
I had a great experience with ms Chante she was so much of a great help I spoke with someone over the phone about my unit they gave me a small unit and she did her best to get me a better unit at the same price and she succeeded I recommend everyone to go to this storage and ask for Chante she's the best and she'll get the job done
Had an issue where my lock was potentially tampered with and worked with Chante to resolve it. She was professional, knowledgeable, patient and willing to answer all my questions. Great experience!
Chanté was absolutely amazing great service!!! 10 stars!!!!
I store my items here because of the great customer service, and the manager here is real professional! Will indeed recommend.
Chante was extremely knowledgeable and helpful. She assisted me with making sure my records were properly updated and explained what happened perfectly. She is an awesome representative for Public Storage
I have been using this location for about a year and a half. I like that unlike other storage units I have rented I haven’t had any issues with bugs. The manager, Chantal, is always very professional and goes out of their way to help with carts, boxes etc.
We realized that we didn’t rent a big enough space and Chanté was extremely helpful and she was able to find us the perfect sized storage space. She had a fantastic attitude too!
Excellent customer service!! Chante’ was very polite, informative and willing to make the moving process as easy as possible. She took the time to walk me around and show me several units and helped me set up my account. It’s hard to find individuals today that do there job with a smile! Thanks!
I really liked storing my things here, but this is the fourth time I've been denied access to my unit during open hours because the system was “disabled.” Its become a regular inconvenience. If you need to access your belongings often, do so elsewhere.
Chante’ made sure I understood all rules and regulations regarding getting a storage unit..,, she was pleasant,humorous, and intelligent….. Chante’ is truly an asset to your company…. I was only going to get info on a storage unit but listening to her…. I couldn’t pass up getting the unit on the spot….. thank you for your service
Chante was very helpful and courteous when I was looking for a place to store my items. The thoroughness, patience and knowledge was very surprising as you don’t get this at many facilities. She made me feel comfortable and most importantly valued as a customer. I can’t imagine a smoother experience when moving. Trust this location as it’s hard to find places in Atlanta.
Cant access storage unit. During access hours. Gate and door wouldnt open with the code. Called customer service and they said wait till the property manager is on site. Came back in the morning nobody on site and a line of people with the same issue.
Do not rent from here. You will not be able to get your things when you want even in office hours.
Living in Buckhead, I passed by several storage companies to patronize this location due to a referral. I was a bit skeptical at first but Chante's service was impeccable. She greeted me instantly. She was very knowledgeable, friendly, and precise. I spent a total of 10 minutes securing a storage, which was perfect!!!! If you all don't promote Chante......I'm leaving :) She ROCKS and is very deserving!!!!
Chante is awesome and very professional. I would recommend this public storage to anyone l.
We have been using this public storage facility for years so I want to preface that Diamond at the front desk is AMAZING.
The one star is directly pointed at the owner of this facility.
Do not operate a place of business if you do not plan to staff it during your normal operating hours. We had an entire truckload of crates (33 to be exact ranging from 10-45lbs) that needed to be unloaded and stored. There was NO ONE on premises to either open the bay door or provide a dolly to move our crates. Everything was locked down. Therefore we had to carry all 33 crates up a ramp and to the back of the storage facility.
To add more color to the situation we arrived at 10AM and made multiple calls to the number listed with no answer. We also left a voicemail which wasn’t replied to until 11:15AM. Again, if you are going to own a business and provide a number then you may want to answer it during operating hours.
If you are going to operate a place of business or represent #publicstorage as a franchisee then staff your facility according to operating hours. If you don’t want to staff your facility then make it very obvious what hours of operation you will have staff onsite to assist those who pay rent and for the three customers that were waiting outside for someone to show up.! You need to do better.
Chante is awesome!!
Easy online signup, and Latrice was super helpful!
Chante, Mildred and Diamond all were so helpful and not only treated me with respect for my time. Treated me like a family member! Kudos to this wonderful team!! Made a rainy day , Sunny again 🌞👍🏾
Awesome Location!
Nikoli was great helping me pick out my unit. This is my first time getting a storage unit and I was not sure what to expect. He was very patient and walked me through many units. He took the time to make sure I was comfortable with my choice. I walked away today informed and very happy!! 😊👍🏻
Chante was very professional and helpful with my move in. She quickly attended to my needs when I asked for help.
Chante was so friendly and helpful, she got me set up in a new unit and made me feel very comfortable!
Chante made today visit a very easy process and she was very helpful the whole time will definitely be a reoccurring customer
Chante’ was very help and efficient with the move in process. She made moving a breeze would recommend.
Step 1 made a reservation for a storage unit online. Step 2 received a call from the Public Storage facility to verify my reservation. Step 3 met Chanté at the storage facility and the rest of the process was as smooth and efficient as steps 1 & 2 were. Chanté explained the rental process in clear detail and made sure that I had everything I needed. I'm recently retired but my entire work life was spent in customer service and I recognize outstanding customer service when I experience it. Chanté provides outstanding customer service. Thank you.
great experience. Chanté was very helpful
Chante was very helpful on my move in day! The process was easy and fast , great customer service & friendly environment.
Chante’ was very pleasant and helped me pay my bill. She has great customer service she deserves a raise and I would highly recommend her for upper management positions!
Amazing service by Chanté!
Chante was an amazing help during a stressful move. She was helpful and professional. I really appreciated her.
Chante’ was very pleasant and very informative I will recommend family and friends
This complex was broken into 3 times in the month of September and the company never contacted renters to notify us that our belongings were gone. Shortly after the break ins, the company sent me a notice that they were INCREASING the rent on my ransacked space. They also reduced business hours so it was impossible to clear out my ransacked belongings after 6pm. At every step, Public Storage has been intentionally unhelpful. Go elsewhere.
chante' was amazing great customer service would recommend
Chante’ is the best ! She should run the company 🙂
Chante has been incredibly helpful with my transition between units at this location. She is kind, informative, and an overall lovely person!
Thank you, Chante!
Many thanks to Chante' for taking such good care of us. Moving is stressful and Chante made the entire process a breeze. Also love her upbeat and helpful personality!
As a returning customer, Chanté was a great help in picking out boxes and other items I needed to prepare to store all the things I had kept at work over the last 10 years until the company closed its offices and I began working from home. Thanks, Chanté for the great attitude and work.
Chante’ was excellent! She helped me pay my bill and assisted me with downloading the P.S. app. She is awesome would recommend
Chante’ has been very pleasant from beginning to end. She is always upbeat and makes moving a breeze. I will be recommending this location due to Extraordinary customer service!
Very friendly staff and was very accessible
Great facility but the best part is the AWESOME customer service from Chante!!
Chante provided excellent service. Highly recommend this storage unit.
Chante made my check in very easy. She was very helpful and answered all my questions. She helped me with the app and made a stressful move day easier. I recommend this facility.
Chante was so helpful, Good communication, everything was simple and vary fast. If they have 10 Stars I'll give her.
Chanté was very helpful and nice. Easy set up.
Thank You Shamire
Chante is the best!! Seriously so accommodating and friendly. She helped me find my unit and even tidied it up a bit for me!
If I ever need a unit again, this location will be my choice just for her! Thanks again, babe!
Chantae is awesome
chante was great-patient and very helpful. I would recomend Public Storage,
Chante was really nice and helpful! Explained all my questions and was very fast. Thank you
Chante was so helpful and kind! Great service
Chante' Is very pleasant and informed me of where I could drop my load off for a customer will recommend to family,friends, and co-workers.
Chante a great and lovely friendly worker, definitely would come again!!
My experience has been straight forward and easy with this public storage. Only thing that can be hard is the entrance but other than that everything else is great. Chantay has made my process super easy and my unit was affordable and great.
Very nice, clean facility. Security also seems very good. Chante' in the office is very friendly and helpful.
Great location and the staff is super friendly + helpful. Kim assisted me through the whole process and made everything simple and quick. Overall a great experience!