Public Storage Self-Storage Units at 8452 Okeechobee Blvd, West Palm Beach, FL

6 Month UPDATE: As Mentioned Below, I had renewed my leases and moved to different spaces within the same Public Storage Location. I did this in an effort to save money. After only renting under my new contract for 6 month, Today I received a Storage Rent Rate Update Post Card effective June 1, 2023. My Parking spot is going from $104.86 Per month to $135.00 and My 10 x 20 Space is going from $215.22 per. month to $290.84. ( All these rates include Taxes and Insurance ) THATS ANOTHER $1,2069.12 per year increase. Be prepared as this will happen to you as well!!!! 05/09/2023 ****************************************************************** Previous Review: I have been a loyal customer for several years and am disappointed to see that my rent keeps going up. I value the convenience and security that Public Storage provides, but I also have to consider my budget. I have 1 unit and a parking spot, both unit and space had increased to $441.98 for a 10X15 a/c unit and $207.58 for a parking space in the back. I went online and reserved a 10 X 20 space for $188.00 per mo. and a parking space for $88.00 per month. That's a $373.56 per month saving ($4,482.72 per year). I went into the office to surrender my units. I delt with Sara in the office. I was incredibly impressed with her customer service skills. I went in to express my dissatisfaction with the recent increase in rent. She was incredibly helpful and went above and beyond to make sure I had a smooth and hassle-free experience. She was quick to respond to any questions or concerns I had, and was happy to help. I would highly recommend Sara to anyone in need of storage solutions. She is a true asset to the Public Storage! I would give 5 STARS to Sara, but am only giving 3 STARS for constant rent increases.

I enjoyed my stay. Staff was extremely helpful especially Sarah. Tried her best to help me. Thankful.

Sarah did awesome, great service. Got me in and out!

Sierra is very ausume I love here customer service she doing a very good job

Sarah was amazing!!! Super accommodating 😁

Sarah was help much so much today she made sure I understood her and she told the time to help me

This is and amazing staff Brooke Sarah I love them so much

Sarah was great, very helpful.

I have rented 3 units , down to one now. Got best advice on size and pricing from Sara. Sara is very informative, knowledgeable and professional. I would consider Sara a great asset for the company. Keep up the high standards.

Sarah was great, she display exceptional customer service.

Sara was awesome!!! Great customer service.

I just got my storage and im very happy with sara she so nice and help me out to find the best choice ✅👍🏼

My experience was very graceful with Sara she was very informative and caring about her customers and myself.. The Storage unit is very clean and nice to the upmost and exceptional clean..

Ms. Sarah was awesome very helpful!!! Thank

Very easy to deal with,simple process. Sara was great, very helpful and polite @

Janae was very courtious and knowledgable

I was humiliated and demeaned by the young woman who works there. I guess customer service is a thing of the past. I literally left crying. She’s rude and insensitive. I’ve canceled my storage reservation.

Sarah help me today her customer services is wonderful

Sarah was very professional and so friendly with us . She helped us showing us the storage she had available that day to make sure we reserve the right size and she helped us with the reservation online . Thanks, Sarah !

Our customer service receptionist was kind and helpful.

Perfect storage place

Sarah was the most kindest and most informational customer svc rep that I have ever had the pleasure of meeting. Patient and quite knowledgeable. I look forward to my time here at Public Storage. Thx Sarah.

THIS COMPANY HAS BEEN THE WORST FROM THE MANAGEMENT TEAM TO THE CORPORATE TEAM NO HELP I WOULDNT RECOMMEND NO ONE TO RENT FROM THIS COMPANY THE PROPERTY MANAGER WAS TOTALLY RUDE AND UNPROFESSIONAL HUNG UP IN MY FACE ON SEVERAL CONVERSATION AND OCCASIONAL THIS HAVE BEEN A BIG NIGHTMARE

Sarah is such a wonderful person. She provided us best in class customer service. Definitely recommend this storage facility.

Excellent storage facility, good location to Wellington. Manager was fantastic, helpful and professional. 5 Stars.

Sara is the absolute best. Love it here.

Thank you, Sarah! Wonderful customer service and very helpful with all of our concerns. We appreciate you very much!

Sarah is a great lady with a good heart and she know how to talk with customers. This lady brought me all the way to the storage room and show me my room and gave my some advices how I can put my things in that room..

Sarah is a terrific manager.

Great customer service! Sarah was so helpful and provided us with the best options for our needs.

We got talked into paying for unit on phone by 3 rd party . Miss Sara helped us at front desk she up graded our unit and saved 15$ very helpful

Very friendly and extremely helpful!

Great customer service.

Sarah was professional and very thorough . Thank you for your help 🙏

WHAT A SCAM!!! To raise monthly rent OVER DOUBLE in less then a year is ridiculous. Other places allow you to ask to lower or at least keep the same rate but I never once asked to lower til they started raising so much and when I did I was denied. Other places said yes. To have to pay so much for a unit that is next to a still water source just produces so many insects and mosquitoes. Worst is the humidity to the storage unit. Doesn’t matter how many moisture catchers you have you things end up getting ruin. I highly recommend going SOMEWHERE ELSE. For the price and condition you have be somewhere better and that is actually painted correctly also. You can still see blue paint everywhere from the previous ownership. Look up the reviews on google, yelp, and BBB. They apparently do this a lot. Rent somewhere else.

Sarah was phenomenal. Went above and beyond for my experience.

Mrs sarah is a nice person you dont get that kind of help no where .i relly do like the way she love her job.😍😍🥰🥰

I dealt with Sarah, what a delightful person, went above and beyond to assist me. Public Storage I hope you appreciate employees like Sarah

Sarah was awesome. The sweetest person you can meet

Sarah exceeded my expectations!

I’m glad to be a new customer to public storage, and thanks to Sarah for the great costumer service. She’s great

Sarah was a Blessing the best one I worked with

Sarah was wonderful and extremely helpful while my boyfriend and I got our first storage unit :)

Excellent service..great place to get stuff done.. Very polite

Ruth and Sarah wonderful

Sarah has always helped me since I’ve gotten here. Since the FIRST DAY all i’ve gotten was exceptional customer service, also a lot of the yelp reviews aren’t true about the price. i’ve been here 3 months and always had the same storage fee. Everything is always maintained nicely and neat and first time i got to my storage everything was cleaned and the process was very easy.

The most awsome experience ever i highly recommend this place sara is an amazing person made my day

I have to give Sarah 5 stars, she was so helpful, allowed us to view the space before committing to a contract. Explained everything to us. Lovely personality and so helpful. Thank you Sarah.

There was some miscommunication initially, about starting fees versus monthly fees, but their GM Ben personally called me to resolve it. I have to say, this locations level of service is above and beyond. I really appreciated their personal, white-glove approach to my concerns. Thanks Ben!

Sarah did a great job with helping me ..She deserve a pat on the back..we need more people like Sarah

Sarah was great. I accidentally booked the wrong location. She was super helpful and vacated the unit for me immediately and requested a refund for me. Thank you Sarah! Excellent customer service👌

Sarah was wonderful helping me

Thanks Ms.Sarah

Sarah was very helpful in getting my storage setup. I highly recommend to others.

Ruth was very helpful and informative thank you so much !!!

Sarah help me alot

Sarah was great!

Sarah is great!! Customer oriented!! Very helpful and polite!! Thanks again👍🏼

Great experience and costumers service by Sarah

This is the storage company you will want to use! Sarah goes way beyond with very caring help for you with your belongings. So glad this company was my choice!

Aaaawww I loveeee this storage I have been here over 10 yrs and I just move out 2 yrs and now am moving back in , Miss Sarah is sooo good at her job I feel soo comfortable she explained everything to me and I am soo happy with her service , love you soo much Miss Sarah ypu are theeee damn best at this storage.

Customer Service was Beyond EXCELLENT! I met Kim, the property manager she was AMAZING. She greets you as soon as you walked in. She took the time to explain things in detail. Very friendly and caring. A+ She will guide you through what you need.

Sara was amazing she help so much and was so kind and patient with me

Sharon has an amazing personality & so helpful. She cares for that property making sure everything is closed & safe. What a great experience

Sarah did an excellent job on finding me my storage unit. She is very polite and nice to customers. Thank you much.

Sarah in their customer service at the location is AMAZING! She called me one day to inform me that I hadn’t put my lock on correctly! And, I went in the other day for a box, and I forgot my tape. She let me borrow her own to tape up my box. She is so nice and helpful. Storage unit places are all pretty much the same, but, Sarah makes this facility stand out! Check it out, she’s awesome!!! Thank you Sarah for all your kind help!!

I am so impressed with the professionalism, promptness and attentiveness of this location. Sarah was a gem to work with and helped me select the perfect unit for my work needs. Highly recommend for any storage needs!

Great customer service. And very professional..iam very impressed.

Sarah in the office is awesome. So nice and helpful.

Helpful respectful and overall good service

Fantastic experience. Thank you for your help Sarah!!!

James is a great help!!

Amazing ! Manager James was very helpful would definitely recommend

James Was Very Helpful I Would Recommend My Friends & Family To This Location 😊

Sarah was absolutely easily one of the most helpful workers I’ve ever encountered! Especially in Palm Beach county Florida lol! Just pleasant and helpful! Made it super easy and smooth ! If I could give double stars I would!

James is a great help and a friendly guy. Highly recommend the location as well.

Awesome customer service.

Sarah is such a sweet heart! For only the small amount of time I was with her, she’s great & has such a warm filling heart. Thank you for your smooth easy services !

I rent a storage unit here for the last 6 years. I’ve never seen the place so organized and clean. Since Sarah started to here, everything changed for better. The gate and Lights are working, there’s no garbage around, among few other improvements. Sarah is also a pleasure to deal with, very polite and knowledgeable. Great job Sarah

Sarah was wonderful, very helpful!

Sarah was very helpful today and provided us with excellent customer service. Went above and beyond to find the unit we needed and took the time to show us!

Sarah is very pleasant. Excellent customer services.

The lady here was very helpful and nice

Excellent

I have noticed a difference in the property in the past couple months. I finally had the opportunity to meet Sarah as I was picking up a few items from my unit. She was walking around cleaning the property and I just had to let her know that I noticed the place was always clean. Her Customer service was exceptional, she was able to even save me some money. Great asset as most facilities do no not hire very personable people to run storage facilities. Thank you Sarah for the exceptional customer service.

Me and my fiancé came to get a storage unit for the first time and Sarah J. Was one of the most helpful employees I have encountered anywhere. She made sure that we understood all fees we may encounter and helped us set up and learn the app. I would highly recommend this public storage due to the wonderful service that has been provided.

Came out this morning looking for a rental and James was in and was very helpful and quick to help my find the rental that I needed I was out in last than what felt like minutes that’s man !!!!

Sarai was so awesome she help me and explained everything! The experience was great !!!!!! Awesome employee

Our rental at this facility was disappointing. We have rented a few units from Public Storage over the last 5 years and the unit provided to us at this location was far below this company’s standards. We rented online and went straight to the assigned unit. The unit had wet grease and water spots in several areas of the surface. We called the office to report the issue, in hopes that they would assign us a new unit. We got a blasé response of “Ok” about the reported issues. We were pressed for time with movers, so we put down flat cardboard boxes to protect our furniture and personal belongings from grease and water. The following weekend, when we returned to the the unit, we discovered bugs (either termites or roaches) crawling all over our belongings. We sprayed and tried to exterminate them, but were unsure if this was sufficient. The following weekend we made the decision to remove our items, because of our concern that ALL our belongings would be infested with pests. This was a miserable 2 week experience. However, Sarah in the office is a wonderful representative and is helping us to resolve this issue with the corporate office. Hopefully, they will be reasonable and compensate us for our inconveniences.

Was a decent.place and close by... had to sweep out my space.before I parked as there were over a handful of.screw, nails and glass.left.in the space. The price started.at.100 and.less than 6 months was.over.170 Surprise surprise. When leaving took.car.and.space.clean before.month ended went by spoke to manager and said the same . She said she had it. WAS BILLED for the next month and still not getting my credit.

This place deserves zero stars but because the staff is great that's the only reason it gets 1 star. Been renting here for a while and was thinking of moving to another storage place. But them raising rent almost an extra $100 is just ridiculous. I understand as time goes by price increases but little by little. But an extra 40% is just absurd. Having an out door storage here isn't ideal. The pond located next door makes having an outdoor storage horrible because of all the moisture. Everything either is going to start rusting or getting mold on it. Doesn't matter how many damp aid or moisture absorbers you have and change every couple months. Everything gets ruined. The roof in some places is falling off. And the mickey muse job on the storage doors painted orange where you can still see the blue it was previous. There are plenty of better places to rent for these prices. I don't recommend at all.

Ms. Sarah is wonderful. She will help any way can and make anyone's better. Great prices and great customer service.

I have heard that customer service has all but gone away....public storage is lucky to have Brooke on their team !!. She went the extra mile by 20 miles when helping me!!!...I thought I was dealing with a lifelong friend and not an employee, she is that valuable!!! Thanks Brooke !!!!!

Crystal is very helpful , friendly, she have a great personality. Get you in and out fast no hassle .great overall experience

Crystal was very friendly and accommodating! Easy transaction!

Crystal was super awesome she was helpful

Crystal help me paya bill thanks

Latycha was great. Awesome presentation and quick.

Thanks for helping me pay my Bill Lacresha

Crystal was very respectful and helpful

Crystal was the best thanks

Crystal is a really good customer service helper. I came with out knowledge in space and insurance. My husband pass away and SHE guide me and HELPED ME to get the storage and the insurance. She is a good person.

Crystal was a huge help. I lost my keys and code, she got me set back up in just a few minutes!

Crystal was super great and I appreciate her and her service was super great

Crystal was very helpful and accommodating. She made the whole process of transferring units very easy! Very pleasant and nice to deal with! Highly recommend!

Great service, quick and professional.

Fantastic team at this location. Promptly took care of me (needed 3 units and had to change things around a couple of times). Units were delivered clean with no problems. If you can get a unit here do it, you’ll be happy!

Great presence took time with me.walked me to space and explained everything that I need to know. Awesome experience with latycha.

Great service and helpful 100 stars

CRYSTAL was awesome, she explained everything in detail with patience!!

My visit was great and easy to do. Everything was easy to do and every one was friendly.

Chrystal and Meshia are awesome!

They are super nice and helpful ☺️

Meshia was very patient with my payment for all 3 storages and she always gives the right energy

Meshia was very helpful and has a friendly attitude. She was able to answer all of my questions without hesitation.

The people are so friendly and it’s extremely clean I will only use this company and Crystal is absolutely fabulous extremely helpful very knowledgeable she deserves a raise

I came in to pay to pay off my husbands account whom which is deployed to the UAE. Crystals gave me excellent customer service and was pleasant to work with. She reassured me that she would handle the account and could accept final payment. Crystal did this with excellent service and attention to details. In little time I was out of there and on with my day.

Awesome experience

Denise helped me get a storage unit today she was was very helpful and very funny it was 10:00 am and I was already laughing lol thank you Denise for the great service

Sabrina was very helpful and had a positive attitude despite it being a little hectic at the time. She moved very fast to help me get in and out because I️ was In a rush. She was very professional and one of the best I’ve encountered and this public storage!

Sabrina was very helpful and so nice! She was the only one in the office helping everyone and I just want to say she is really amazing. Absolutely impressed with her positive attitude, cooperation, and helpfulness. 5 starts aren’t enough 😩great service!

Denise is the best, she was very nice and quick to give me my rental! She gave me all the info I needed so I didn’t even have to ask any questions. She made me laugh too! Highly recommend.

Today was lovely meeting media again I seen her before at jog and she is amazing at her job she cares she is nice and sweet to

Today I went to public storage and had a great experience with meshia she showed me two units and I actually rented out a unit bigger than what I reserved she was very patient with me and made sure I had a great experience and a warm welcome this place is high spirited

Meshia was awesome and was very helpful!!! Thank You!

Meshia was great and overall excellent experience.

Worst place to rent from they raised there rate after 3 months of being there then when I switched bank accounts and was waiting on a new card they charged a $50 late fee, they told me they wave it then slapped a lock on my unit and threatened to auction my unit. I will NEVER use these crooks again!

Gina was awesome and very helpful

I would like to say I had an issue with my unit going to auction today and was struggling every penny I needed with the grace of God I was able to save it... This was such a. Upsetting time but out of all that I had to deal with such a KIND AND CARING YOUNG LADY CHELSEA SHE MADE A VERY HARD TIME BE ALOT LESS STRESSFUL.. I WOULD LOVE TO SAY THANK YOU DEAR YOU TOUCHED MY HEART WITH YOUR KINDNESS ... 5 STARS FOR HER ONLY THE COMPANY IS REALLY NOT WILLING TO UNDERSTAND THESE HARD TIMES ..

I met with Pauline and she was exceptional. She was patient, helpful, informative, and kind. So appreciated, especially with such difficult times we're all facing right now. Definitely an asset to your company. Thank you!

I had an unit for more than 2 years, everything was great except the time to go out!, I stopped by the office on sat 10/24 and the lady at front desk told me to not worry about nothing, including automatic payment, they will inspect and send to me an email the following week. I got the email the first week of November, and the following day, they apply the automatic payment again into my account!! That's unacceptable, and the worst, you can't reach no one back online!!!! I had to call to my bank and I waiting to see if I can get my money back!!! I don't recommend to setup automatic payment , this is ridiculous!!!!

None is there?

Thank you Erica for great customer service and helping me find my unit. She have a great smile behide the mask!!!!!

Good rates and great sizes for all the things you need to be stored

Helped very quickly to resolve an issue I had. Also the workers are very polite and welcoming :)

Latycha and Taylor was awesome today I just came in to pay a bill and they were the sweetest

LaTycha is AWESOME, she is a such a beautiful person and always willing to go the extra mile to make me as a customer very happy. She is truly a Gem.

Awesome service , definitely coming back , good experience

This place is awesome and Denise was very helpful and pleasant! I would highly recommend this facility.

I had an awesome time purchasing this storage unit. Latycha was wonderful in helping me purchase the unit that was needed for my situation. She also advised me of all my options and payment methods as well. She really is a blessing for this company and a great employee

Just paid my bill with Latycha. What an Absolute Angel. She was soooooo nice and helpful. I TRULY hope your company knows how lucky you are having an employee like her working for you. Thanks

Denise was very helpful as it was my first time ever renting out a storage unit. My experience at public storage was quick and easy thanks to her :).

I have been with this location for two years with no complaints. Front desk staff are helpful and polite.

Denise was so wonderful and helpful. She was very friendly and attentive. Awesome costumer service!!

Stored my belongings here for a couple months while moving. Denise was so helpful and friendly. Everything was simple and the facility is safe and clean.

Awesome experience with wonderful people

This was my first time getting a storage unit and Denise was so helpful every step of the way! She’s the friendliest person and most helpful staff member. I had came in yesterday in a rush and had cut it really close and came in close to when the office closed and she still happily let me inside to let me access my unit to replace a lock. Denise goes above and beyond at her job.

Latucha was great explaining everything I was there with my friend helping her get things done I'm from Coconut Creek just wanted to let everyone know the she is fabulous and the place was very nice and secure and there was a lady their name Denise that was quite wonderful also both ran the office very well explaining to my friend different things for her fear of leaving her things in storage she had a bad experience at a different one so she definitely was being a fighter but they both made her feel very comfortable so I would definitely say this place is very secure and has wonderful people there to help you...

Lotaya at this public storage is absolutely awesome. Her Customer service is perfect, and she made sure that my wife and I had everything we needed. She is super awesome!!!

Denise at Public Storage is so awesome !! She was so helpful and gave us a great laugh ! Everyone should use this location !

Lytecha was TREXEMELY helpful! My mom stopped by before 930am when they open and as soon as she was able to she helped my mom get a unit within 15mins. She walked her to the unit to make sure it was the right size and explained that there were other sizes available if needed. We were in a huge time crunch and this was our only worry. Lytecha provided us with suck prompt service and had an amazing attitude as well. Thank you so much for everything. We will definitely use Public Storage again in the future. Sara and Karen Martinez

Great customer service! Denise was very helpful to my storage needs. I'm very satisfied with doing business with Public Storage. Thank you.

Great storage place to rent at and excellent staff

Latycha very friendly knowledgeable,everything was explained clearly to me

Denise and Latisha made the experience of finding a unit, checking in, and unloading an extremely easy, stress free time for us. This facility actually answers the phone or returns your calls if you leave a message. Very clean and well kept. A++

Latycha was great with me very pleasant.

Looking for customer service? Denise is the person to see! Moving is so frustration and she made this part easy.

Latycha is amazing, very professional and helpful. I had a very big move in a short time span, Latycha helped accommodate all my needs. Will definitely be back to Public Storage and especially to Latycha.

Denise was awesome. She took the time to show me the different options available. Smooth check-in process as well. Thx Denise!!!

Latycha was great love herrr

Denise was such a great help Storage Unit is awesome place very clean recommend renting here recommend speaking with Denise she was great will keep renting here

Everything was great at this location especially Danise she was so helpful and explain everything to me and help getting things started . Thank you so much!

Great location Denise is the best. She was very helpfully and answered all my questions. She even told me about the matters cover to protect my matters. Amazing

Staff was great. Latycha was awsome and great customer service. Explained everything and was very nice. Enjoyed my experience.

Latycha was awesome, great job 👍🏿

Denise is the best!! We come in every month to pay our bill instead of online because we love to see her...she was so great getting us our unit a year ago! We are getting ready to move soon and we will miss seeing her smile! Jen n Bob

Latycha was a wonderful experience with awesome worker

Awesome service with latycha today.

Denise is was excellent help at the front desk

Amazing staff (Latycha!!! And Denise too) made for a painless experience. Super easy and convenient to sign and go! Great crew in here!

I can't say enough for how pleasant and professional Denise is, she always goes out of her way to help anyone in any situation. Public storage should have more employees like Denise.

Very good experience. Denise was extremely helpful throughout the entire process. The other women that was working was also very nice. I didn't catch her name though. When I expressed my concerns with the location of a particular unit Denise showed me a different unit that she thought would fit my needs better. She took the time to explain everything and was very patient when I had questions. I definitely recommend this location of public storage

Woman behind the desk was completely incompetent and unprofessional. We made reservations online, she was unable to figure out how to pull up the reservation and continue from there. She began swearing, frustrated at the system and making us feel like a massive inconvenience. After several phone calls and F bombs, we asked that we just start from scratch. While entering the renter’s emergency contact (me) she realized I had a past account with them and figured it was easy to put everything in my name. After 2 1/2 hours of struggles with her (and full day of moving after international travel the previous day) I conceded. We told her we wanted to pay the prorate as well as the following months rent. She only processed the prorate and never told us autopay was an option. The next statement showed we owed all sorts of fees that were already paid for. When returning to the office a month later, she was defensive and compatible. Not once did we accuse her or throw her under the bus, simply explained to another rep what was explained to us... which got us nowhere... except the first mention of the autopay option... which was processed incorrectly or not at all and we are back in the original position with outrageous fees. Customer service has been of no help and offered zero apology. Shame on us for caving and doing business with this company. Shame on them for thinking this is acceptable behavior. We also heard her speaking with a current customer wanting to purchase an additional unit. She gave him a horrid explanation as to why he would be paying higher rates since he was already a customer! Not only was it difficult to follow what she was saying, it’s a disgrace to loyal customers to jack up the price as a thank you for doing business with them.

Denise is so nice and made getting a storage unit smooth and easy! I highly recommend Public Storage!

I want to thank Denise for helping me with a billing issue. She was both friendly and efficient in solving the problem. Thank you very much.

Denise was the best person I ever dealted with I wish there was higher than five stars exceeded my expectations

Denise and latycha was great today awesome laughter great experience .

Just closed our account and we were very happy with the facilities and also with all the help Denise provided. When we need storage again, we will be back.

Moving here from another State, can be very stressful, but Denise made it easier.She did her best to try and calm me down...I was Bouncing off the walls.Denise was very Attentive and had a Great Demeanor...and was very patient, and made the entire move...a good Experience..Your Awesome Denise...

Best storage facility I’ve used, and Denise is extremely helpful!!

Denise exemplified great customer service. She was attentive to my request. We are satisfied customers.

Latycha was a great help getting me in the right size storage at a amazing price and she also had excellent customer service.

Latycha was great today awesome job breaking down my questions 👍🏾 !

I have several public storage units and they are by far the most professional and friendly here. Super clean too

Latycha was very helpful and friendly love the customer service she provided and I had no problems with getting a storage unit smooth operation thanks

Desmond and his team was amazing and he literally took his time to show me the property and offered me water!

Denise is amazing, so helpful and friendly. It’s so nice to keep my things at a facility where I feel my things are always looked after.

Denise made my experience super fast and easy and made me understand everything I needed to know

Denise was very helpful and caring! All the merchandise we needed was there and the storage was great

I had a great customer experience with Latycha and Denise here ! Very caring staff

Great location. Latysha helped us. Very kind.

Donna was excellent

Latycha and Denise were absolutely wonderful.

Denise is a wonderful soul. Very patient and nice. Also very charismatic had me laughing while on the property tour. I highly recommend this public storage.

The office staff Denise and Deja always offer great service

Danise at the storage is kind and respectful, she explained everything well.

Easy, fair price, safe and accessible.

Great place for storage! The facility is clean, well-kept, and safe, and the service is great! Both Denise and Deja were very helpful and kind. Highly recommended!

Denise was the friendly Public Storage customer service representative who assisted me in renting a unit. Denise is friendly, professional & efficient. She knew I was coming in from out of town but due to the weather I did not make it to the facility until after business hours. Denise waited patiently for me to arrive, greeted me with a smile and got me into a unit right away. Thank you Denise

Latycha was the sweetest with me she listened and to my long stories I appreciate her so much I walk with a Walker and she greeted me at the door and walk me thru my payment. She is a keeper.

I'd first like to start this post by saying Latycha you are the best customer service everrrrrr!!!!! The day my husband and I arrived, I believe the heat index was in the triple digits. I have a tan to prove it and I'm African-American ( yes we can tan beautifully). We offered her a ride to the storage unit she was showing us, she shared it was against company policy. No golf cart for her to ride the costumer/potential. The stars belong to her. She deserves 5, but I'm here to rate overall experience. Moral can be high or low it's up to the manager. If you care about the health and we'll being of your employees, then the conditions should come up. Going from A.C. to hot sun that's a shocker, especially when there's no golf cart to ease the situation. Heat strokes still happen. Latycha keep up the good work. Praying for you.

It's my place

Denise was very friendly and helpful. If you are in need of a storage facility go in and see Denise.

For a storage space, it's good, price is a little high but it's the average for the area

Latycha was great with us today...awesome laughs

if you looking for a parking spaces or storage go and ask for Denise ... great customer service Service ..

Denise the manager was amazing. She was very helpful and answered all my questions plus more. Furthermore she had a beautiful smile and a bubbly personality. Thank you Denise for great customer service

Donna the manager is a Awesome with her detail and thoroughness... Glad to be renting here.

So freaking expensive and 1 day late on rent they charge you 22.00 I think it is! Ridiculous!!!! 😠

Latycha was great with me and did not rush with me. I greatly appreciated that.

Awesome with latycha

Made a reservation online, filled out all the paperwork and then when I showed up to pay and get my key they DOUBLED the price on me! Definitely DO NOT TRUST THIS LOCATION!!

I swear to God Denise was so swedt and helpful and funny.very beautiful lady.that was Customer Service👍💯

I don't understand how you have a $52 increase every 6 months. That's ridiculous i don't understand

Donna the manager is really amazing & very helpful with everything we needed. One of the best customer service I’ve ever experienced. Donna is the best!

Public Storage was so helpful and kind when I needed a unit the day of and basically last minute. Denise helped me search through different units that would accommodate what I needed and showed me each one for my approval. She was very knowledgeable, gracious and attentive. I would highly recommend!

Donna is a great manger here ,5 stars ⭐️ helped me with everything i needed

Denise was very nice and professional. Great Service!

Denise was a blessing! She has a great personality. Warm and welcoming. She was honest and presented the information we needed. We had a great experience with her.

Nice facility. Easy booking. Excellent customer service. Denise the manager was a pleasure to work with!

I had a problem with getting payment posted to correct acct. The service representative patiently worked with me until corrections made. She went further to confirm future payments will be automatically posted. Great service!

Great place and service is amazing please talk to denise.

She was very helpful and catered to all questions and all needs

Donna, Very nice, wounderful to deal with. Would gladly recommend to others

This could not have been an easier transaction! I reserved a unit online (at a discount!) The listing said an agent would call me that day. Within minutes of logging off, Denise called me. She was friendly, and made an appt for within an hour. I came in late, she was still just as accommodating. The sign-up process was quick, easy! Denise showed me the unit to see if it was acceptable for me needs, then gave me easy instructions for entry. I would HIGHLY recommend Public Storage, and Denise to anyone! Thank you Denise!

Mrs.Donna the Manager at Public Storage was absolutely AMAZING. She was very Respectful, Honest, and Considerate of my financial situation . She was beyond pleasant and very knowledgeable. She was welcoming and has great customer service. I will be referring my family & friends here. Thank you again Mrs.Donna we will be seeing you soon. Take care .

I just started renting here and Denise helped me get the perfect sized unit for what I needed. Her customer service was great, she was very helpful and I’m very happy with everything about this place. Thanks Denise!

Denise is 100 percent committed to doing every thing to make your transsion very smooth and painless. Will definitely use again.

I have used this facility numerous times. I have had the pleasure of working with Denise a couple times and she always was friendly and helpful. Customer service was A-one.....

Denise was very helpful and extremely nice she deserves the employee of the month. We need more people like Denise, she is courteous and have excellent costumer service. This Public Storage facility is well kept and clean environment, I would recommend anybody to come and speak with Denise.

Denise made this the easiest part of my move. courteous , Very helpful and made storing my things stress free. Would highly recommend. thank you Denise!

Denise was incredibly helpful and informative during our visit!

Denise was very pleasant helpful and knowledgeable.

I would really like to say thank you to one very special lady. Denise went out of her way to take care of so many things and was so great about it. It is getting so hard to find people in the customer care part of things that really do care and show it and she is one of them. She is the one big reason why I will use this location again if the need arises. Thank you, Denise.

Donna the manager was professional and helpful. I would highly recommend her location Sansbury

I've been using this storage unit for a few years, and I've mostly dealt with Denise on any questions I've had etc. She has excellent customer service skills and is always trying to help with any questions I have. When I came in to close my account and get a new unit for another family member, she was also very enthusiastic and made it an easy transition and was always smiling. We need more people like you! Thank you Denise!!!

Donna is is extremely energetic and helpful. She was super patient with my 2 crazy children and didnt try to oversell me on products. She is awesome!! If you need help with a storage unit, go see Donna!

Denise was fantastic and funny. The property was very clean.

I m trying to give Denise 6 stars.... but google only have 5. Thanks Denise for your great support

Great customer service! Denise was very helpful. The facility is well maintained and would highly recommend it.

DENISE IS AMAZING. FRIENDLY HELPFUL A JOY TO DEAL WITH

Denise at Public Storage was very nice and friendly. She also help with everything I needed and more. Great job and keep up the good work.

Denise was very courteous and helpful

Let me just say if you go to this location you must absolutely ask for the beautiful Katrina. she answered all of my questions and even gave me some wonderful advice. The company is extremely lucky to have Katrina working for them. She was very polite and courteous the entire time. If you need a place close by the store stop this is definitely the way to go.

denise is great very helpfull

Denise is the best, very helpful and friendly

Denise was GREAT!! Very smooth rental

I was served by an absolutely delightful woman named Denise. I wish I could clone this beautiful person as an addition to my staff at work. Denise is the epitome of what customer service is all about. She was so kind as she drove us around the property showing us the units that were available, and when we found the one for us, she worked very hard to clean away some dirt and a few cobwebs that were left in the unit but the previous renter. Thank you Denise for an amazing experience. I’ve used this storage company and location in the past, and never before have I met someone so friendly and effective! Amazing!!

Love the price and I love the outstanding customer service from Denise :) our company staff members are very happy TY !

I had no clue what to do or how much room i needed. Denise was the best. She made me feel comfortable. her knowledge of the products made me feel at ease with the decisions i had to make. Denise is so personable i would recommend her and public storage to my friends and family. Thanks Denise you are the best

Denise was very nice and courteous. Very clean facility

Clean facility friendly service

Great customer service provided by Denise. She made this move a breeze. Very helpful with any questions or concerns

what is exact footage for storage of 1 bdrm apt. include height

Denise really pays attention to detail which is exactly what's needed when you're stressed out from moving!

Denise is super friendly, great customer service. Very accommodating .

Excellent place and the employee Paul was extremely friendly and helpful! Longer hours now and it’s very convenient!

Very professional

Denise helped our company with getting the parking spot. Very helpful

Alison was my customer service associate and she was absolutely amazing. Very thorough with the initial visit. 5 stars x1000

Excellent service and location

Renting was super easy and Ms. Denise was a very pleasant and easy going renter

Awesome place to rent a storage unit... Customer service was excellent... Alison did an amazing job helping us out... Really made things easier for us

Denise was great today with assisting me with getting my storage what a lovely lady very helpful.

Beware your rent will increase every year. In the past four years my rent has gone from $105 to $165. That a step hike in rent.

Alison is AMAZING Great Place Friendly Service Property 25820

Sabrina was very nice and helpful in getting me a lower rate on my unit after a rate increase. I would recommend using this location they don’t disappoint.

Alison was very helpful with all of my needs... she assisted me with finding the best storage location to accommodate my Jeep 👍.

Excelente atención de Alison.

Wow what an Awesome Experience!! Alison is Amasing!! Had to verify size and she was So Helpful!! Took care great care of me. Best experience !! Would rate 10 if I could!

Excellent service Supreme very good, Allison was very friendly and very professional thank you

Are you climate controlled?

Do you store cars?

It was good s.

I love the customer service there it’s amazing I highly recommend that you guy rent there

Even though they raise your rent every freaking month the young ladies are wonderful. They are willing to go above and beyond but for the company it’s self it sucks ass. Public storage does not appreciate their long term customers and they cut back on the hours as well as raising your rent

Unprofessional, dishonest, and they are useless and of no help. They give you incorrect information and are unwilling to help resolve grievances. DO NOT WASTE YOUR TIME OR MONEY. Let me not even go into the roaches and rat traps everywhere in a CLIMATE CONTROLLED UNIT. No thank you. Take your dollars elsewhere.

Jennifer is such a great manager at the this location she’s has such great customer service skills I highly recommended this location

I came in to this location on sansbury and romona and Jennifer were very helpful with finding the right space at the right price I highley recommended this location

Great services but Too many cockroaches when going and entering your storage unit . That’s a big problem

My experience here at this location was great Jennifer is the most amazing person who has the most outstanding attitude

EXCELLENT customer service! Jennifer is the go to girl and amazing at what she does. I had a serious personal issue and she helped resolve the problem IMMEDIATELY. The prices are great and the facility is immaculate and well maintained. Highly recommend!

You have the best staff here of any public storage I have used over many Yeats. They are awesome.

I needed to get a storage unit for my sister last minute yesterday...a Sunday. I walked in at like 4:48pm. The associates were closing up for the day! Raveen was amazing and so kind. Even though it was the end of the day she was kind from start to finish. Customer service goes a long way these days and I just wanted to give HER A FIVE STAR REVIEW! EXCELLENT AND PROFESSIONAL!

I have been a customer here for 12 years and i met a girl named jenn she was so amazing and helpful she is the best

I have been coming to this location for quite a while to make payments on my husband's account and the staff there has always been great. Today I met a young lady by the name of Jennifer. Her customer service skills was so amazing. If you want to rent at this location ask for the property manager Jennifer . She's so sweet and friendly. I just meet her today and i love her already

Top of the line customer service, the staff actually knows about the storage units unlike other locations. Friendly and inviting personalities making you want to come back, overall best location to get help if you're not familiar with storage space.

I am a vendor for public stoarge,Even though I do rent at this location whenever I visit the property to complete my work the ladies in the office is so professional and kind. I've seen them interact with their customers and how happy the people are when they walk out of the office. I would recommend people to rent at 8452 Okeechobee blvd wpb.

Great customer service. Kim was friendly, knowledgeable, very patient and helpful..

Came in last month to buy packing supplies and I met with Kim the manager and she was very professional, and helpful. I came back today and I was glad to see Kim again. Although, I needed wax packing paper the store did not sale it but I got the same excellent customer service as I received before from Kim. Thank you Kim I'll be back soon

Great facility. Clean and well run

I have being renting at this location for over 4yrs now and the service I received from the property manager (Kim) is wonderful. Jim is very helpful to all the customers that I've seen her interact with. She's very kind and she ensure that her customers are taken care of. I would recommend any one seeking to store their goods to go to Okeechobee and sansbury location and ask for Kim.

Very nice staff i recommend everyone to rent here..

I've been dealing with Kim at this location for a few years, she has always been very courteous, efficient, and helpful, making this the best Public Storage location in this area.

Staff is great.

Kim is a fantastic manager. Always extremely helpful and professional. A pleasure to deal with.

Carolyn and Kim provide us with great customer service today. I would definitely recommend this storage place to anyone who's looking for storage

Best please for storage!!!

Kim. excellent customer service, friendly, home style, professional service. Was able to fulfill agreement and expidite professionaly

Excellent service by Sabrina

Nice service from Vivien. Answered my questions and was very helpful and professional! Thanks again....

Sabrina was the one who help is and they were so sweet and helpful. I would recommend them to anyone. They helped us get the right size storage and they always had a smile. 😊 Thank you!!!!

The staff was polite and very accomodating!!! Ms. Sabrina was incredibly helpful and made what could have been a very difficult situation work out, and I appreciate it.

Went in to Public Storage and was helped out by Sabrina ! She's truly the best .

My husband Jude got a storage unit from the property manager Kim. Her customer service was excellent. She is very personable and polite. Facility is clean and she will personally take you to your unit or address any issues you may have.We definitely would refer people there.

Working with Kim and Ferona at this location has being a real delight .She made my moving experience transition so much easier than I thought it would be. She helped me to transfer my stuff from the current size unit I had into a bigger size unit when I had to store much more stuff than I thought I was going to need. This location is by far the cleanest and the workers are so friendly and helpful! I would highly recommend this location and for people to see Ferona and Kim for help!!!

Kim is a very nice lady she always helps me find a suitable storage at a great price and she handles everything professionally

I was at this location and was very impressed with the customer associate, Kim. She was very professional and she was very friendly and helpful.

I came to the property and got me a really nice unit the lady in the office Kim, was very nice , she explained and answered all my queations and she helped me with picking out the merchandise that I needed, in so doing she made this moving process an easy transition.I would definitely recommend anyone to come here at Public Storage. Thank you Kim for all your help!

We only had a rental for a few months but everything was great! Sherrel was a great help when it came time for us to vacate our unit. Fast and hassle free. Would recommend !

Kim, manager on duty, was very informative, efficient and helpful. I recommend this location for all storage needs.

Excelente atención de los trabajadores limpio y organizado

This was my first time using a storage a company so I was a little skeptical, to say the least. I called the local number and spoke to a young lady by the name of Kim Mitchell. She was very courteous and very knowledgeable and provided me with a slew of options that best suited my moving situation. Kim was even more courteous when I stopped by the local office to sign my contract and she also gave me tour of the property, which I found to be very neat and clean. Overall I was very satisfied with the service that I received from Public Storage and would recommend anyone to use their storage services.

When I came in to look for storage Kim was my customer service representative and she assisted me with finding the right size and location at the same company in Lake Worth. Kim is very friendly and has great customer service. I appreciate all of your help Kim and the location where Kim work is very clean. I really appreciate the service from Kim and Aimee the both are knowledgeable and welcoming. Thank you ladies

I came into the property inquiring about a unit but the size I needed was not available, kim and sherrel were amazing and the property was very clean I would have to of rented there they were both very helpful and always smiling

I rent at this property and the staff here is awesome... so professional and presentable.. Sherrel and kim is the best next thing that happen to public storage.. property always clean. Keepbuo the good work ladies

The property was clean and very well maintained. The staff were very helpful, professional and fun. I was not able to rent due to availability but they were helpful in locating another available property. Kim and Janneli were superstars..

Nice Place

I came to Public Storage in need of a large unit to store our home items. As I am sure many of you know, selling your home can very stressful. Moving out of that home even more so. Kim helped me find exactly what I was looking for and always with a wonderful smile. She answered all of my questions and made what I thought would be another stressful process absolutely painless. Her great attitude and attention to detail was impressive and I left very confident that we made the right decision in choosing this place. Public Storage has a great product but they have an even greater employee who is representing them well. Thank you Kim for your hard work!

Great price, great customer service, and clean facility. I am very happy with my decision of renting a storage space at this location. The staff specially Kim, the property manager, are very friendly and helpful. I highly recommend this place.

You go there for a $1 'move in special" and it costs about $69 bucks! Plus, make sure to add the $14 per month required insurance plus the $10 fee to pay in person and the $29 administration fee. This is almost like false advertising.

Antowan is a very nice gentlemen, also kept a smile on his face when talking directly at me, I also would recommend this place to all of my friends

Jennifer was such a delight & she was extremely helpful !

Jennifer and Kim are amazing help! they are friendly and kind always with smiles. however I can't stand that public storage doesn't refund any if you don't stay the whole month!

This facility is one of the best because of the services that I have received from the two young ladies who work there. I would highly recommend this location to anyone who is looking to rent a storage unit. I have been renting here for two years and so far so good.

Manager Fresh was always positive and friendly. Great location love the service

Not only is the facility is kept clean and neat, but Kim Wallace has always exceeded my customer service expectations. She is knowledgeable and friendly. She has always provided answers to my questions and she is a real problem solver. She is professional and courteous every time! I'm glad I found this storage location.

Kim at public storage in West Palm Beach, FL on Okeechobee Blvd was terrific! She took her time and showed much patience and professionalism with my son and with me. Her knowledge of the services was valuable with matching me with the 2 units I needed and did so in the little time I had available. I felt as if she went out of her way with us, and with the other customers I saw her interacting with on site. She should be commended for being such an asset to Public Storage. I will definitely refer that facility to others. Thank you so much for making my large and long distance move so much more pleasant. Janet Reres

My experience at that location was very pleasant .Jennifer is very professional abd such a great person to talk to. Property is very well kept a very nice location yo store.

My experience was extremely wonderful. Kim was well knowledgeable of her Job for a first time person Kim make it real easy for me. She was well dress and the Office was very clean the storage seem very secure and the facility on a hold is clean.

Fantastic service, went out of their way to help me.

Antowon was very helpful, he made the process easy. We got the right size space and now we can smoothly move our items and transition from one apartment to the next without worry. My family and I appreciate the professionalism and friendliness.

Went to rent a storage unit at this location today. I was assisted by Antowon who was very friendly and professional. He took the time show us the right unit that suit our needs. The process was very stress free and we got all we needed at a very good price. Thanks for all your help Antowon, valuable employee.

In April I began searching for a small storage unit. I needed something very quickly. My first stop was to the Public Storage site at 8452 Okeechobee in West Palm Beach. I also checked with Sharon at the Jog Road site. Both Bill and Sharon were very helpful, showing me what was available. They were very personable and supported one another, saying, "He/she will take good care of you if you go there." I did check out other storage sites which had lower rates but I came back to Public Storage because of their employees. If I have a problem, I feel they will help me through it. Hats off to you for such informed and helpful people running your operation. Customer satisfaction is everything and I'm satisfied!

My experience could not have been better. The manager Fred was courteous , knowledgable and most helpful in explaining all of the written work that I had to sign. He is an asset to your company.

Just rented a 10' x 30' storage at this location. The facility was very clean and safe. Fred was very professional and provided excellent customer service.

I'm renting from two different different public storage locations at the moment and can easily say that I prefer this location over the other. The staff is more pleasant and I like the fact that this location has option to rent out parking spaces as well. I wish I had rented all my units from this location.

Fred is a wonderful person,very helpful.

The manager Fred was great. Professional, easy to talk to, good sense of humor & quite helpful. 2 Thumbs UP, as Siskel & Ebert would say!

very nice and clean property and friendly staff.

It was a nice experience renting at public storage. Fred really made our moved a lot easier. Great customer service and nice location. keep up the good work.

Rented a 10' by 20'for three months excellent price and excellent service. I highly recommend Fred, great guy Tomas

Its always a pleasure dealing with public storage managers specially at this location, Fred is always nice and you felt welcome every time you visit the property. Great customer service.

Antowan and Fred was very professional and provided excellent customer service

Excellent Customer Service! Great Location Thanks Fred!

I want to acknowledge the courtesy and the service provided to me when I applied for a storage locker on Oct 01 2014. Fred was polite and knowledgeable..,His courtesy was very noticeable. Thank you for the service, I appreciate his time.

Carline was helpful in the whole rental process, explained everything in details. Property is clean and organized. Happy doing business so far. Friendly staff and accomodating.

great. Staff, very helpful.

Nice clean place. Good price. Manager Fred is very professional and super friendly. I'd recommend this place for anybody.

Great experience, Fred was very helpful and made my moving transition smooth. Thank you Fred

Nice store very clean friendly staff.

Fred and Ashley at Public Storage #25820 are very informed and hard working. They were a delight to work with over some other storage laces I have dealt with. Keep up the great workk. The place is always neat and clean. Thank you fred and Ashley

I been in public storage customer since 1989, i would say i am very satisfied with their service. Fred was instrumental in helping me saved on my rental by transferring me to a smaller size which was actually what i needed coz i dont have much stuff anymore. Recommended.

Hi everyone, I needed some more space to store our stuff, I had a small unit here anyway so decided to see what they could do? When I went in to see them Fred said we can help, he showed me what was avaiable so I picked out the unit. I didn't need it for a couple of days, when I returned to get it Fred had cleaned it and it was ready to go. I guess what I like the best about it is they are most friendly and willing to help. I would highly recomend them.

Very friendly, great customer service.

Awesome service!