Public Storage Self-Storage Units at 833 S Military Trail, West Palm Beach, FL
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Small, Medium & Large Storage Units
4'x4'Online only price$ 17/moSmall 4'x4'
$ 17/mo $22Best Price Label
- Inside unit
4'x4'Online only price$ 19/moSmall 4'x4'
$ 19/mo $25Best Price Label
- Climate Controlled
- Inside unit
4'x4'Online only price$ 23/moSmall 4'x4'
$ 23/mo $30Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x5'Online only price$ 24/moSmall 5'x5'
$ 24/mo $32Best Price Label
- Inside unit
- 1st Floor
4'x4'Online only price$ 24/moSmall 4'x4'
$ 24/mo $32Best Price Label
- Inside unit
- 1st Floor
4'x10'Online only price$ 27/moSmall 4'x10'
$ 27/mo $35Best Price Label
- Inside unit
- 1st Floor
5'x5'Online only price$ 27/moSmall 5'x5'
$ 27/mo $36Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x10'Online only price$ 38/moSmall 5'x10'
$ 38/mo $50Best Price Label
- Inside unit
- 1st Floor
5'x10'Online only price$ 44/moSmall 5'x10'
$ 44/mo $58Best Price Label
- Outside unit
- Drive-up access
4'x10'Online only price$ 51/moSmall 4'x10'
$ 51/mo $68Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x10'Online only price$ 52/moSmall 5'x10'
$ 52/mo $69Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
6'x7'Online only price$ 54/moSmall 6'x7'
$ 54/mo $71Best Price Label
- Climate Controlled
- Outside unit
- Drive-up access
10'x10'Online only price$ 83/moMedium 10'x10'
$ 83/mo $111Best Price LabelHurry!
- Outside unit
- Drive-up access
10'x10'Online only price$ 84/moMedium 10'x10'
$ 84/mo $112Best Price Label
- Inside unit
- 1st Floor
10'x20'Online only price$ 177/moLarge 10'x20'
$ 177/mo $236Best Price Label
- Inside unit
- 1st Floor
10'x15'Online only price$ 177/moLarge 10'x15'
$ 177/mo $236Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x20'Online only price$ 182/moLarge 10'x20'
$ 182/mo $243Best Price Label
- Outside unit
- Drive-up access
10'x15'Online only price$ 182/moLarge 10'x15'
$ 182/mo $243Best Price Label
- Inside unit
- 1st Floor
10'x20'Online only price$ 211/moLarge 10'x20'
$ 211/mo $281Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x25'Online only price$ 256/moLarge 10'x25'
$ 256/mo $341Best Price Label
- Outside unit
- Drive-up access
9'x25'Online only price$ 265/moLarge 9'x25'
$ 265/mo $353Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
15'x20'Online only price$ 276/moLarge 15'x20'
$ 276/mo $367Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
Nearby Self-Storage Locations
Self-Storage Near West Palm Beach
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
West Palm Beach Storage Units Near Palm Beach International Airport
On the west side of Military Trail Road between Gun Club Road and Summit Boulevard is where you'll find us waiting with plenty of cheap storage units at this West Palm Beach Public Storage.
We are easy to get to if you are coming off of Forest Hill Boulevard or Southern Boulevard and less than three miles west of I-95. Open 7 days a week, we offer indoor storage units, outdoor storage units and the option of climate controlled storage units.
Roughly two miles south of the Palm Beach International Airport, a storage locker is a great place to keep a few smaller, important personal or business items if you're a traveler on the go looking for an easily accessible storage space near the airport.
If you and the family are spending countless summer days at Lake Lytal Park, grab a 5x5 storage unit here to keep things like backpacks, towels, changes of clothes and pool toys all ready to go right near the facility.
For homeowners in the Royal Palm Estates area, we know how fast clutter can pile up inside the house. That's why we offer great rates on a large 10x30 storage unit, which is big enough to fit old bedroom furniture, an old couch, appliances and a dining room table set when it's time to clean up and upgrade various home furnishings.
Other storage features here include enclosed vehicle storage units, a rental office that also sells moving supplies and moving boxes, and a gated storage area with key-code access.
At West Palm Beach Public Storage, our goal is to make sure you have all the extra storage space you need, whether it's for the home, the office or just for folks on the go, to enjoy life in sunny Florida to the fullest.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 790)
Kim was fantastic . Wonderful spirit and very helpful . Highly recommend this public storage and its employees
Kim was very nice thanks for all your help today , you are the best , great cutomer service and also thank you for heloing with the public storage app
Great friendly service and clean spaces. Thank you Shantel!
This company was supposed to send me a refund of $100 for next day vacancy. I reserved a unit paid for it in cash the next day my fiancé decided he wanted to secure a different unit at a different location. The agents told me they were unable to give me a cash refund even though I had just paid in cash the day before, but corporate would issue me a check instead of receiving a check of $100 I received a check for nine dollars. This company is dishonest don’t do business with them.
Today is the second day I come to pick some stuff up from my unit & the door does not unlock. This is unacceptable. I am paying monthly for this unit & I should be able to get in it without problems!!! Seriously very upset.
Came to see a space that started at 76 enses up at 57 thanks to thw communcations with kimberly verry infirmative thanks kimbeely
Victoria was a pleasure. I came in and there was in issue with the reservation, regarding price. It was settled, and she was able to secure the rate and promotion I was looking for. I am not set up with the app as well.
Shantel & Horace was great help! They worked as a team to find the best unit suitable for me and my things. I highly appreciate them!
Thank you Shantel for helping me with my mobile app
GREAT AND FAST SERVICE. CUSTOMER SERVICE WAS GREAT!
Thank you so much shantel
Shantel great employee
Kim was very helpful She's helping me with my unvacant unit..
Weldy was great and and friendly. Made my move in smooth and easy! Thank you
Shantell was very polite and very help full she save me money time most wonder person great customer service will continue to rent here
Great job Shantel helping me with my storage need today also helping me set up my app fantastic job with helping with my language barrier you’re the best🥰
Kimberly was very nice thanks for all your help
Thank you Weldy for 5 star service! Quick, easy, and answered all my questions. Took me less than 30mins to setup up my account, load my unit and be on my way! Love this!
Shantel was a great help with my reservations kewp up the great work shantel
Shantel you are the best thank you
DON'T EVER GET THIS LOCATION TO STORE YOUR BELONGINGS THERES ROACHES AND IT STINKS SO BAD THANK GOODNESS I TOOK MY STUFF OUT EVEN THO SOME WERE DAMAGED THEY NEED TO GET PEST CONTROL PLACE IS INFESTED WITH ROACHES!!!!!!
Victoria was a great help! I was able to secure the space I needed.
Horrible! Looks like a murder scene ! If I saw that unit what the assassin to me before reserving I would absolutely never get it! I called and change for another location! If u value the staff that u are putting in storage- dot use this location! There were dead roaches and the smell was like somebody died! Absolutely horrific! Picture is not even showing to our truth!
Call her the queen of public storage Shantel you are the best thanks for helping me with my storage needs it was very quick and easy
Shantel helped me save a lot of money today thank you young lady you are the best
I came in to inquire about a space and I was helped every step of the way by Victoria. She assisted my friend over the phone with the rental process and stayed on the phone the entire time. A+
Horace was extremely helpful. We were able to rent a storage unit within 10 minutes. Great customer service!
Shantel was lovely
Kim was great smoothe and easy
Thank you Shantel you are great thanks for all your help
Shantel and Kim are amazing thank you ladies for all your help
-50 stars!!!!! Boxes CHEWED UP AND TORN BY ANIMALS!!!! ROACHES!!! Animal hair in the unit!!!! ABSOLUTELY DISGUSTING!!!! I can't believe there is no pest control at all. Ruined my stuff!!! Can't bring it into my new house, because of ROACHES. Worst experience EVER. DO NOT STORE HERE!!!!!!!! COSTING ME THOUSANDS TO REPLACE ITEMS. How can they let this happen??? WORST EXPERIENCE EVER!!!! I am beside myself!!!
Good people friendly service highly recommend....💯💯💯
Thank you Shantel for all your help you are the BEST!!!
Shantel you were great thank you for making this a quick and easy move
Kim and Shantel you ladies are absolutely great thanks for all of your help
Shantel was very helpful and polite great service young lady Gracias
Kim and shantel ladies are the best
Wow fast and easy thank you shantel and kim for all you help
This was a really easy process thank you for helping find the right space Looking for a storage hers the right place thanks to shantel and kim
Victoria was so helpful. Very professional and made the process so easy. I am happy I chose public storage. Thank you Victoria for easing a difficult situation.
I am very pleased with the great customer service from Shantel & Kim. They were very helpful in finding the best size unit for my budget. I would definitely refer people to this location. I look forward to doing business again with them. Thank you ladies my Mom and I greatly appreciate your great customer service and smiling faces.
Shantel is a great worker. I rented a storage unit and it was a little to small I came in and she helped me pick out the unit I needed, and explained everything to me about what I needed to do. Shantel you rock girl👏👏👏
Thank you Shantel and Kim for all your help
Thank you ladies for your great customer service
Horace is phenomenal and thank God he lends a helping hand to other locations because he is SO HELPFUL.
Horace explained the process very clearly. Serivice was fast and professional.
Thank you shantel for everything she was closing and opened and transferred my space to larger space
They are very friendly and always there to give a helping hand love this place
We're super happy with the service here I rented a locker in error and they were able to correct it with the correct unit without any issues thank you again
Thank you so much Kim and Shantel I come from Lantana to pay my bill beautiful ladies help me set up the app you ladies are great
Kimberly was an absolute angel she helped us find the right unit. I enjoyed working with her so much!!
Shantel and Kim great customer service thank you ladies
Shantel was very nice and professional she even helped me setup my app thank you shantel
Shantel I truly appreciate you helping me save for the next 3 months and Kim answering all my questions you ladies rock
Shantel and Kim was very helpful with assisting me with acquiring a unit and walking me through the mobile app
Thank you so much Shantel and Kim for making my move in smooth and easy if I could rate 10 you ladies deserve 10 STARS!
Shantel great service fast and easy thank you shantel
Shantel is doing great service and greatings is prefect...
Shantel was very helpful in helping me find the right space for the right price Thank you shantel
Helpful people but extremley expensive. Definitly better options around
I want to thank the crew for taking care of me and always understanding that I will forget my code even after 6 month yes I did download the app (lies)
Good spot to keep some of your extras 🪶🏹
Thank you drew and shantel for all your help
Kim was nice. Easy, fast storage.
Shantel was very helpful with the move in process and gave all tools needed to move in my storage with ease!
Great customer service, Kim and Chantelle
Shantel and Kim helped me so much I really needed my space today Kim advised me of erental shantel walked me through it these ladies were great
Horace was the best he was helpful thank you Horace for the help
Drew was amazing thank you. Peter was helpful as well.
Thank today public storage for making everything So convenient
Shantel and Horace are great they were so accommodating to me I Reserved a unit online not seeing it before and I wasn’t happy with it when I got there the facility is out of date forsure and when I went to the front desk to complain shantel right away offered me a different unit with no problem. Thank you for making it easy and quick
Shantel R. customer service skills are amazing! The company should be happy to have someone like her as she goes above and beyond as well as answers any questions thrown her way with ease. She is very knowledgeable and i recommend you go see her when renting a unit. I have been a loyal customer for over a year plus.
Shantel was very helpful I came other day unit was too small shantel called me today and found right unit size for me I also was able to pay today and move in later THANK YOU SHANTEL
Kim and Drew were very helpful and had great costmer service very pleasant working with them and fast too
Drew is awesome and provided excellent customer service! I would highly recommend this location to anyone looking for a storage space.
Kim🤌🏾🔥 She's a wonderful ma'am😌
Drew and Kim.
Got a storage online had issues so I came inside and Drew helped tremendously not even minutes later situated everything for us I am now a happy customer and definitely recommend Drew for any further issues!
I was really impressed by Kim. I had to wait a long time, so I got to watch her while waiting and I was so impressed by the kind way that she treated the customers. There was one man that Public Storage had taken a lot of his money, and he wasn't going to get a refund for several days, so he wasn't happy. But Kim turned that all round and he left a satisfied customer. I was also impressed by Horace. He could be my best friend. He is so good with people. I also love my new space. I don't have that much money this month, so I'm very grateful that Public Storage allowed me to move in for just $30. The place is clean, well run, and quiet. I'm very grateful.
Shantel was super amazing! She was so professional. She gave me so many great tips about keeping my stuff safe and clean. Very much appreciated.
Great customer service!!
Drew and Horace were very helpful.
Thank you Shantel. The space i reserved was not available shantel help find the right space at the right price thank you young lady
Shantel was AWESOME ask for her when you come to this storage great service fast process
Great storage facility these guys are true blessing when it comes down to my belongings Shantel and the crew is great thank you so much for your help nice young lady
Thank you Kim and Shantel for all your help you ladies really helped saved the day and helped me save some money thank you ladies
I give a big shout with much respect to Shantel and Kim. The girls were very professional, providing me with great customer service assistance on my visit. Thank you, ladies. I appreciate your help very much. The property itself is also very well maintained.
Very positive and informative customer service..Bri handled my intake very professionally..Drew had information that was helpful..
Shantel and Kim were awesome I Recommend these ladies when getting a storage
Shantel and Kim thank you ladies for all your help very knowledgeable and thank you for making my move in easy as possible I recommend asking for these ladies when you go in
Shantel was really great and helpful thank you for your service
Mr. Horace, was awesome. He was friendly, informative and very helpful. We got exactly what we came for. It was a pleasure. I highly recommend this facility.
Horace was very helpful and the transaction was quick and friendly
1st day, Customer service was better than expected and pricing was very reasonable.
Drew and Horace's attention was wonderful. They are very professional. They advised me very well on everything I needed to store my piano. The service is very fast and everything is very clean. It is the first time that I store something in the Public Store but I would use this service with them again. Thank you!
Great Customer Service Will Definitely Recommend Renting Here Shantel Was AWESOME ‼️‼️‼️
Shantel was great ! United rented . Thank you
I had a good experience at public storage Shantel was helping me find good size storage for the things I was moving in.
Shantel and Kim are ABSOLUTELY AMAZING. Very personable and knowledgeable of everything. I recommend these women to all!!
Really good service
Awesome storage place and super friendly staff
Horace was very helpful, glad I got my unit here
Excelente servicio, amabilidad y empatia!!! Amo public store!!! Me atendió Horace. Excelent person❤️❤️
muy buenas atenciones del Sr. Horace al darnos informacion y atencion como cliente de Public Store.
Fui atendido por horace me brindo un exelente servico muy agradecido d public storage
Horace, was extremely helpful in providing information on our new unit. He made it super easy to start the process and we are now ready to store a few Christmas items that didn’t make the attic…
Horace and drew is very helpful. Thank you both. Amazing staff.
Hoace and drew were great
drew and Horace is very helpfull I came back into office and Shantel helped me with the mobile app which is very convenient thank you so much Shantel now I don't have to worry about remembering my gate code
Very professional and quick.
Drew was excellent assistant very polite Thanks brother
Drew was very helpful in finding the right space for me. Thanx!
Horace IS A VERY GOOD SALESMAN VERY PROFESSIONAL AND VERY HELPFUL
Mr Drew is very nice and very kind and he helped me out a lot and I really appreciate it. Shantel was also amazing very patient with me
Shantel was extremely helpful answering all questions and gave the best customer service
I had a long story but will make it short Shantel R. Was amazing the company should be happy to have someone like her representing them she goes above and beyond and has all the customer service side down !! Awesome person great service I would recommend anyone to see Shantel R.
Drew and shantel where great and helpful
Shantel gave Great customer service. Very knowledgeable
Shantel was extremely helpful in finding us the right unit we needed ! She explained everything and she was very kind! Definitely will be back for future use :)
Shantel was amazing and very helpful!! She showed us our storage space quickly with no issues and was genuinely supportive? !!
Very great staff..Awesome..Thank You
Thanks very good service drew!
The storage unit I had reserved for today fell through and I tried two other places before I showed up to this one unannounced. A young man employee set me up very quickly w everything I needed. I didn’t get his name, but he had a pony tail and he was polite and quick and efficient. Customer service was great and very prompt. Would definitely recommend.
But people are friendly, and the service was incredible… updated, and clean environment
I had a quick and easy move in thanks to Shantel who was knowledgeable and explained rental rates without confusion.
Shantel was great …
Very nice friendly answer all my questions
Bri was so sweet thanks for your help
Shantel was a great help. She should get a raise!
Such an amazing experience. They pulled up my reservation, showed me the unit and explained everything I needed to know in a timely manner. True professionals
Shantel provided me with false information saying there was a promotion but there was no promotion and I ended up paying for the second month. I went over there and asked her and she made me pay for the unit and told me to call customer service to get my money back. They confirmed that I did not have a discount.
Drew was very nice took care all my needs and made sure I was placed in the right unit.. Answered my question about the Insurance to make sure I would be covered for all my items. Need a storage unit Go Ask For Drew His Your Guy!!!!!
Good storage place
Shantel was very helpful
Horace and Drew are wonderful and helpful.
Drew and Horace ha e been helpfull..
Shantel was great she helped find me the right storage unit and provided great customer service even helped me with the public storage app which is a big help great place great people.
Shantel very helpful easy transaction
My first time at this place was pleasant I had the pleasure of having Ms. Shantel assist she answered all of my question with no problem and even helped me with my storage she was well so known gave me a lot of information and was very easy to deal with I couldn’t have came to a best place thanks once again the best place ever you won’t be disappointed
Shantel was great and has wonderful customer service skills. It was a pleasure dealing with her and hope to doing business with this establishment.
My experience was quick and easy shantel was helpful and nice she made me feel welcome and was very patient with me and my children I do appreciate her.
Came in today needing to reserve a storage unit to move some items into it… I had a reservation that I was late for due to this TERRIBLE weather and a hurricane coming.. I met with Shantel and immediately we clicked.. she was super nice, very helpful and helped me pick the PERFECT storage for my needs…!!!! I am very pleased with this location.. and so glad I made this choice !!! She even put up with my CRAZYYYYY kids 🤣
The guys were very helpful and made the transaction as easy as possible.
Super helpful, super understanding
Loved the service at 833 south military Rd! Shantel and kourtnee were very helpful and polite.
Journey and Cassie helped me make my love in as easy as possible today thank you ladies
This location have the most attentive employees. Drew, an employee of Public Storage,went beyond expectation of my needs. He helped to find a unit for me, while I was downsizing from another, that actually fits my budget. A very knowledgeable, humble, person, with a beautiful personality. He made sure my unit was easily accessible to me, due to a disability. Drew, you are an asset to this company. Thank you for exeeding my expectations. You deserve a huge raise.
CHANTEL- CASSI- Drew Thank you for helping.
Can’t say anything bad about all the three ladies that helped me out today. They got me transferred, saved me money, and made sure everything was perfect condition for my storage unit. This location has efficient, quick, and wholesome workers. Thanks again yall!
Kimberly n drew r every hopeful,good Customer service Very professional I will recommend public storage to all my friends and family
I went in to the store yesterday and asked about pricing on different sizes and Kourtney helped me out a lot Im definitely coming back next time keep up the good work I love it
Kourtnee helped me with all my questions and helped me move in to a space she is amazing.
Prices continue to go up
Buena atención y rápido se lo recomiendo.
Kourtnee helped me and my brother out . She is super nice and took us to see our unit to get a visual on how it looked . She’s amazing
On the 4th of July I was surprised that Public Storage (833 Military Trail WPB) was open and on top of that I was helped by Kimberly who floats between various stores and has always given me over and above customer service wherever she was! I've been a customer for years. She is always quick, efficient and extremely friendly. If every employee was like her, every customer would be pleased to make their payments with a smile on their face. Thank you Kimberly. I wholeheartedly appreciate your help.
She was very helpful and professional Will tell other people aboutyouguys
Came into the office to inquire about a space didn’t know if I really wanted this location but after meeting lacresha and her giving me all the information I needed with a promotion I chose to stay at this location she is very professional and knowledgeable thank you 10 stars in my book !
Bertine she was very nice her customer service skill is perfect I recommend her for great customer service skills.
Bertine was really nice and helpful I was able to get the storage I need in my price range.
Bertine was great help, and made this whole thing so easy!
Bertine was very helpful. Took her time with me and gave me the best experience. She is very awesome.
Hannah was super patient when it came to resolving our problem with getting our unit. Stayed past closing to help us out. We really appreciated it!
Bertranwas very helpful and very respectful
I didn't want to leave a review. She took my phone.
Bertine the best, plus super friendly.
Bertine was good and really helpful I got what I need.
Very happy with Bertine she was really helpful I got the storage I needed
My wife and I are transferring our unit to this location lacresha was very knowledgeable and assisted us with the size unit we wanted at a decent price just a sparkling experience thank you
I came into the office to let the property manager lacresha know that I will be vacating end of month she was great with explaining the move out process great customer service if I ever need another storage I’m definitely coming back to this location
New customer here lacresha was very kind and patient I had all the wrong information and lacresha walked me through completing my unit very professional definitely 5 stars hope you all give her a raise from reading all these review she is popping ! Great job
I've been here since January Lacresha has been a helpful sparkling property manager she has the answers to all our questions we are vacating out today but I must leave a great review for her since she has alot of help thanks
Lacresha I had a sparkling conversation with her while she helped me with my rental unit
Lacresha has a sparkling attitude and professional and given me excellent service
We have our bounce house company stored here. We love it. It’s sparkly clean. And the staff is so sweet, they help us with any questions we have!
Lacresha sparkled my day by giving me a reminder call about my unit that was about to go to auction next month. I am on my way to go make my payment now.
My boyfriend and I Marcus Bedward walked into this location we have 2 other units elsewhere this is closest to our home Lacresha was very nice and professional she gave a sparkling run down of the prices of units when I transfer next month I will transfer to this location instead she was very helpful
Lacresha went over and beyond for me trying to help me get my stuff situated Her customer service is excellent and for that reason I prefer to use this location. She is definitely an asset to public storage
Lacresha gave a sparkling great customer service
Thanks lacresha for great customer service! She gave me a sparkling great customer service thank you
Lacresha this person is a five star 100% Lee I would come back here any time for a storage need because of Lacresha it was an awesome experience she made it and helped me tremendously I brought 2 with her location both great units and cleaned
Lacresha was great she helped me choose the proper size unit needed showed me how to download the app and didn't mind showing me several units she kept it positive and professional the who time 10 star
Lacresha was a great help and helped me through the whole process.
Thanks Horace and lacresha for helping me with my new unit 10 stars for me since yall customer service was outstanding!
New customer here and lacresha was so professional and knowledgeable thank you
I won a storage auction here; super helpful and pleasant manager at this location ...
Kim, Horace, and Lacresha were very helpful and made the whole process easy. Kim was so friendly and all of the staff here take on an enormous amount of responsibility due to the understaffing and lack of equipment like a golf cart. The computers were down two days in a row as well so the staff had to print everything to be signed. With all of this going on they still managed it well and gave me a good experience. The units are great for the price too
THANK YOU KIM 😊 for making my transfer super easy and fast. And being so sweet and professional about EVERYTHING. HIGHLY recommend this location.
Lacresha is so knowledgeable and helpful, she has customer service as second nature.
Never had a problem, properly always clean and maintained.
Lacresha was so polite and professional very quick with transactions 10 stars from me
Lacresha was very nice and helpful and very sweet and kind.She is compassionate and caring, I would give her 10 Stars.
DREW AND HORACE WAS VERY HELPFULL THANK YOU
New customers here thanks lacresha !
Came into this location where I stored my items recently I promised Lacresha I’d leave a review since she provided excellent customer service she was able to explain all my questions asked I was thinking of transfer to a larger space once I come up with my decision Lacresha will be my go to person ! ;)
I came in to pay my bill lacresha provided professional customer service I appreciate her thank you
Thanks lacresha you are i sweet and professional glad I chose this place
Lacresha gave me great customer service, showed me the available units and gave me some recommendations. Detailed explanation on monthly late fees and unit information.
Pauline was very helpful and professional with making sure I got the right unit for my stuff and in a timely manner I will definitely be coming back here
Lacresha was great my first time here wasn’t sure of what I needed she helped me find the right size for my things I appreciate the professional service and friendliness
Best customer service Ive experienced Abril and Horace where very patient with me and very helpful
lacresha was very informative and helpful
Lacresha was awesome. She provided the utmost professionalism and explained everything to me in detail. She took the time to show me what the unit sizes looked like and what the differences were. Satisfied customer
Lacresha was great with helping me find a new unit very reasonable prices she is very professional and nice she multi task by helping myself and others
Lacresha Helped me move from a bigger unit to a smaller unit and made the process quite efficient and quite easy. The staff there is very friendly and always helps me with my storage needs. If you want fast and efficient service come here.
I live in jupiter but needed to pay my bill so i stopped into this public storage for the first time. Lacresha Was most gracious, professional and kind and her Personal touch went a long way with me as a new Customer. Feel she is an asset to your company as she presents with excellent leadership and people Skills. Thank you for such a beautiful person to help me. Sincerely, Lucy holleman oneal
Excellent efficient kind nice cheerful phenomenal thank you Public Storage Jess she was exceptional
It nice is a larger place, around is clean and safety
Lacresha was excellent- helpful and knowledgeable- she is worth every penny!
Good service.. very helpful . Would likely recommend anyone to go for your storage needs
Lacresha was the best ty for everything..
Thank you Lacresha for helping us with getting a Storage Unit.
Excellent service. Great place to store a racecar.
Lacresha give me a good service I'm very happy she answers all my questions
Lacresha was great and professional thanks for my new unit
Thanks Lacresha Amazing service so patient and helpful she went above and beyond to make sure I left happy
Toshaa and latycha have been great with me.thank you so much 100/100
I like this location . Good staff, very wise. Always helpful
Latycha and lacresha was great today.100/100 would recommend
How much does monthly storage cost for storing a vehicle for 90 days?
Jess and abril were Amazing they did a wonferful job friendly and nice i couldnt have asked for a better service please keep them around
harolynn was very great and helped me with wonderful spanish!
Walked in to inquire about a unit lacresha showed me a few units and I come to a decision to choose one here at a reasonable price thank you lacresha very professional and patient
Thank you Abril for all your help and being so patient with me I love the energy and positive attitude
Abril was such a sweetheart with excelente customer service
Lacresha was amaaaazzzzingg! 🙌🏽🙌🏽
Lacresha was great!
Lacresha Great service super easy. Used other storage and this is best so far. Thank you Lacresha.
Thank u la traga for help with my new storage! Great customer service
Thanks Lacrosse and Harolynn we're a terrific help their great customer service and dedication to public storage made my day . I have seen them multi task and trouble shoot several tough situations . I am going to recommend Public Storage to all of my peers . I intended to rent a storage for 90 days. I think I might keep the storage for a year due to the terrific service . Thanks once again .
Thank you Abril for being so patient loved the customer service
Thanks lacresha for helping me with my storage very professional thank you
Thank you Abril for the wonderful customer service very friendly and made me feeled welcomed
Thank you lacresha for helping me pay my bill
I won a unit here in auction Lacresha was nice and professional she was also patient thank you so much for providing me with great customer service 10 stars!
Thank you Lacresha you are so professional !
New customer here thank you lacresha for showing me my new unit very nice and professional
Thank u Lacresha you were So helpful and knowledgeable great customer service thank you
Tricha, Is EXCELLENT! I have never met a more patient and courteous person. Very professional and helpful. She is definitely an asset to Public Storage. Sincerely, Hallie Balbuena
Abril was very patient and joyful enjoyed my visit at public storage best customer service I’ve experienced
Had a great time with Harolynn and Abril they where very helpful and patient
Abril me dio buen presio
Harolynn is extremely helpful and very informative, Amazing customer service experience!
Lacresha did a great job to help me understand, she deserves a raise.
Lacresha - excellent service!!
Lacresha great customer service
Lacresha was great
Tricha thank you for the excellent service.
Lacresha has fast & friendly service. Everything was a easy process. Thanks very much for providing good customer service Lacresha!
Harolynn was great
Lacresha was great nice service
HaroLynn was great!!! Thank you!
Thank u lacresha
Harolynn is so nice i rate her a 10 kindness and good service
Lacresha was very nice.
Harolynn was wonderful with helping me with my storage situation. Thank you
Thanks lacresha for helping me with my new unit
New customer here great customer service thanks lacresha
Lacresha is a great help thank you so much
No customer here i just needed tall boxes thanks to the pretty lady lacresha for helping me out great job beautiful
Harolynn you are awesome!! thanks for all your help.
Thanks lacresha for helping me pay my bill
HAROLYNN did a great job with my rental today thank you!!
Harolynn was amazing with great customer service!!! Love this place. Everyone is super friendly :)
Lacresha provided me with fantastic and quick service. Full and comprehensive explanation of terms and conditions and was extremely helpful when it came to any questions i had. Great experience
La cresta was great thank u
Avril and Lacresha was great with helping me with was needed I picked the wrong location and they were great
thank you lacersha very nueve
Many thanks to Lacreatia for her helpful service, being so knowledgeable and making sure I was taken care of. Good facility with great service.
New customer here!! And lacresha was so sweet and professional!!! Glad I chose this location!! 10 stars
Thank u April and lacrosse for helping me download app to pay my bill Great customer service
Lacresha needs a raise, okay!!
Thank you Harolynn for helping me set up my account! You were great and patient, thank you!!
New customer great service Lacresha
Lacresha is the best. 5 stars service. Very professional.very friendly
Lacresha was great thanks girl
I came in here mad that my bill rent was raised but Lacresha was so professional and nice im not even mad any more great customer service Lacresha!
Lacresha helped me save money today thanks great customer service
Thanks lacresha for helping me with my new storage space great customer service!!!
New customer thanks lacresha
Thank u for helpin me pay my Bill lacresha
We have 2 units at a location in Miami. We stopped by yesterday to make our payments. The young lady, Harolynn, embodies what customer service is supposed to be. She had a new customer ahead of us who needed extra help so instead of making us wait, she went ahead and took our payments while still helping the other customer set up the mobile app. If we ever decide to move our things up here, we'll definitely consider this location.
I wanted to thank Harolyn for the great service she provided to my family and I. We are from out of state and she always followed up with us until we had everything we needed. My uncle doesn't speak any English and with her broken Spanish she managed to upgrade a unit since ours was to small, change the payments and many other things. She went out of her way to help us out. Thank you once again!
Harolynn helped me so much finding the right unit for the best price!
Mrs. Harolynn I LOVE YOUR CUSTOMER SERVICE!!!!!!!!! I really appreciate your help & I was an satisfied customer :) :) :) :)
Today on a Labor Day long weekend (Monday, September 6th, 2021) I went to the Public Storage Facility, located at 833 S Military Trail, West Palm Beach, FL 33415 in order to submit my monthly payment for one of the 3 Units I have, in 2 different locations; to be exact 2 units in 45th Street, facility, and one in this specific location I did mention, above, but the main thing of this review; is to mention how happy I was, when I found at the front desk, in the office of that facility; in order to meet the most kind, and sweet girl; extremely professional and absolutely knowledgeable on all her duties, Miss Harolynn, which at the moment when she took my monthly payment, I definitely took the decision to take at some time, today and write an excellent review for Miss Harolynn, because she deserves my recommendation to you guys, after so many years I been enjoy Public Storage in multiple locations, so far since 2012, specifically in 45th Street, but I love the location of 833 S Military Trail, West Palm Beach, FL 33415 in order to be specific, because the drive up units, not gate it, give me access 7 Days 24 Hours 365 Days of the Year and now with the big plus, counting, with the most professional lady, in the whole District for Public Storage in my area, so, with the authority to be a grand father customer in my area, for you guys; I will submit my strongly recommendation for Miss Harolynn Bosses, as a business man I am; like an Independent Contractor for so many years in my area, and at the same time I have a job in Palm Beach Island, and been dealing with the highest level of Customer Service for so many years with the residents in Palm Beach, created a big sense for me to really know what is good and excellent customer service, I can tell you guys, Miss Harolynn has had that sense on her inner; in order to be on her next step in life, to be promoted as a Office Manager, or General Manager in that specific location, or any other location, with a Manager position to run, proudly your huge name as Public Storage, which is the leader for Storages Nationwide in USA. I share all my experience with you guys, in order to recommend once again for your awesome and professional employee Miss Harolynn, who I met, and experienced today; when she submitted my payment in your system today, at earlier time, which I consider myself so lucky to interact with her today, and now, I took few minutes from my valuable time, but I feel extremely good to write this excellent review for Miss Harolynn, because she deserves a million points, and step forward for her own future, when you guys at Public Storage, as Harolynn’s Bosses will take that good decision to make her; in the Manager Position ASAP because the labor market is absolutely short handled, and some other company can offer that position right immediately to her; if you guys don’t act quickly enough to promote her. Guys from the bottom of my heart, I been telling you the whole truth, in my best humble recommendation for Miss Harolynn’s Bosses, My Best Regards, Gustavo Giusti.
Harolynn was very helpful with setting up my account today!
I wish I can do 10 stars Harolynn you are so great!
Thanks lacresha and harolynn for helping pay my wife bill great services
Lacresha and harolynn was great thanks for helping me pay my bill thanks ladies great customer service
Harolynn was outstanding, very pleasant and helpful.
Thanks lacresha for showing me my new unit you are so professional I love it
Muchas gracias Harolynn! Very helpful for my payment :)
Thank you to Harolynn great customer service!
LacreshaShe was very professionalAnd kind
Came un to pay my bill and lacresha was so profesional thank u so much great servicié!
Thank you for helping me make payment and I speak Spanish Harolynn you are great!
Thank you Harolynn for always being so great!!
Harolynn was great she helped me make my payment today! Thank you !
I have storage unit here lacresha just help me pay my bill and assisted me with fee waiver thanks - Michelle Torres
New customer thanks lacresha
Thank you Harolynn for your wonderful service today!
Harolynn she was very profesional and explain every think i need need
Thanks for help pay my bill lacresha your so nice great job
Lacresha was great!!!!! The unit I wanted wasnt ready yet she made sure I still was able to purchase this unit her and the other young lady was so professional
Just walked in to buy a unit Lacresha was very helpful and friendly thank you
Lacresha was great in helping me pay my bill thanks love
New tenant here and lacresha was great
Lacresha. Fast service. A1!
Thank you Harolynn for the great experience with helping me set up my storage!
Lacresha is great and gave me the best info I need on my account ! Than you
Lacresha She was so helpful and kind to me. She help me understand my options. 10 stars honestly
Hi ! Lacresha it was great to helping me today thank u so much keep it up good job
I came into office to make sure my bill was paid i am set up autopay so i wanted to make sure Lacresha provided all info needed she was so friendly thanks for great customer service
Just got a unit here lacresha was very busy but patient thanks for great customer service
Thanks lacresha for helping me with the questions about how to purchasing auctions and helping me pay my bill great customer service
Lacresha deserves 10 Stars today!!! Thank you so much!!! I’m already a current customer, just added another unit. She was so helpful, kind, accommodating and personable. Great service!
Lacresha is great thanks for helping me pay my bill I give u 10 stars
Crystal Harolynn were the greatest and had such a great experience and made it very help.
My experience with Public Storage was easy thanks to Lacresha* She was very knowledgeable, helpful and Professional . They had the best prices for the size I needed. Everything was clean with easy access via your mobile app. I'm very Happy & thankful.
Lacresha* took care of me today and she was absolutely amazing. Very nice, knowledgeable and professional, clearly a people person. She made the process easy and headache-free. I'm very Grateful!!! Thank you.
La res ha the best she did help me with all my questions thank u guys
Great job lacresha u are the best!
Lacresha thank u fue
They give you a promotion and price at front when you rent it and then without any excuse or reason raise the price on mandatory way. When I ask over the phone the lady was so rude
Great customer service Lacresha !!!!!
I walked into the office to see about the price of the unit Lacresha was very knowledgeable and provided great customer service
Awesome service very easy
My experience with Public Storage was easy thanks to Harolynn & Tricha. They had the best prices for the size I needed. Everything was clean with easy access via your mobile app. Good job ladies!!! Kudos!
I am still renting my unit and everything is great. I stopped by the office to make a payment and Harolynn and Tricha were great :)
I went to this place, I wasn't happy about some unit, but I have had miss Harolynn Johnson she was very patient and professional. I was going to Somme place else but she helped me to find another one just fine for me new building clean AC. That was great. Thank you for having people like that. Her gentleness will be always remembering. The world need more people like that. God bless.
It is very safe to keep your thinks
Cómodo por la distancia de donde vivo
Latycha and Meshia was a wonderful experience..very knowledgeable and politeness was great...100/100
Tricha was so kind and helpful. Thank you so much for helping me.
Thank you so much Tricha. She took her time with me and was very patient and courteous. Great customer service.
Am moving out.my space is full of rats. I mean big frickin rats. Disgusting.
It's okay. It does what it is suppose to do, that is store items safely. Maybe not as fancy looking as cubesmart but it is cheaper to rent.
I did all my paperwork online, I'm very Happy with their prices
Una cordial y muy rapida atención . Tricha y Brian grasias por su exelente trabajo.
Meshia and Pauline were awesome and amazing!!!
Meshia was very helpful and very full of information when it came to renting the right size for my tools amazing service
Meshia is her name I misspelled it wrong, but she's has great customer service skills, and helpful. Thanks a million!
Awesome experience and super sweet ladies at the front !
Amazing staff... friendly, positive experience. Fantastic place for storage.
Meshia is amazing I came here as a first time customer she seen me and she was very hands on she showed me the perfect unit and got me to rent she is very professional and and angel and she made my move in very easy
I got a really great customer service!!! Love the place, fair prices!!! :)
Just raised my rent $50 with no notice terrible place don't rent from them
Tricha thank you for your help and getting me in the right size storage unit.
Thanks to Pauline and Tricha they were very helpful, friendly and overall great customer service. Will recommend this facility to all my family and friends
Thank you goes out to the team at this location. The property manager Tricha and the ladies are very respectful, and courteous anytime I’m there to make a payment or ask a question they have always provided me with great customer service. Keep it up ladies.
Great service thanks to Tricha and Pauline, their always a charm
Is incredible how hard is these days to find great customer service but ima tell you Pauline was great..She gave me options and went above and beyond to make sure I got the unit I needed. She ask all the right questions and because of that everything I needed to be stored fit perfectly and then some..So thank you Pauline you were 👍🏼 💯
Wow Tricha and her manager went above and beyond to help me. I needed to change units due to size and she was able to accommodate me and was not only friendly and personable but quickly did everything for me. Huge shoutout to her, her manager/DM. Thank you!!!
Pauline so very kind and helpful during a very stressful move. I appreciate all her help and patience. She was so wonderful
Thank you so much for awesome customer service. Everything was smooth and easy very friendly
Meshia was just so great ! She deserves a raise or promotion .Best staff member I've ever dealt with hands down .she was soo helpful and patient. Yall need more people like her !
Thanks to da shift manager and ms.redd and baby Dee y’all made me feel like a whole family today
Kat was incredibly helpful in finding the perfect storage unit to put my stuff after college. Her kind and welcoming demeanor has made this process a breeze. Kat has made this experience better than I could have ever wished for. Five stars!!
The units were good enough to fit my stuff in. The employee Tricha had an attitude and seemed bothered when I was comparing units. Wouldn't recommend this branch because the service wasn't great.
Unbelievable service! Tricha was kind, smart and professional. I have dealt with a lot of storage facilities over the years and this one was truly a pleasure.
I'm looking for 24 hrs unit? Do have anything like that?
Arrived to find no one in the office. Waited about 15 mins outside and some person who works here zoomed by on a golf cart saying to hold on just a minute.....20 minutes later im still waiting outside! What the hell
Tricha took care of us and she was absolutely amazing. Very nice and professional, clearly a people person and made the process easy and headache-free. Thank you so much!
Good place to rent
Great customer service!!
I came in to public storage on military and summit for my gate code that’s when Markajah & Tricha helped me out and their both very helpful, polite and provided outstanding customer service.
Great people working here
Tricha thank you for being patient with my fiance and i am really happy with your service
I have been renting storage with public storage. And the beginning of July have bought me to a place of disgusting the name public storage. My latch was cut, padlock slid off, stuff was stolen, ransacked, and it was then that a daily check was made on the units. I finally took all my stuff out and when I call the insurance company I will explain all of that. I will never recommend them to anyone.
Pauline was very pleasant and explained the contract and services. Pauline has wonderful customer service personality.
Ms. Pauline was so polite I will recommend you faculty on Military trail... THANKS n have a wonderful day.. Keep up the good work
Tricha provide wonderfull service
Pauline and Trich was very well friendly and polite great customer service!
July 6, 2020 I again downsized my previous unit and transferred to a smaller unit and was helped by both Tricia and Pauline on 2 separate occasions. They were both extremely helpful in making suggestions and explaining to me the different costs associated with the unit. Tricia is a good manager, very professional, extremely nice. I could have chosen to discontinue my account and get a new account, because the online price was $10 cheaper. But as my history shows I have used this public storage for 5 years. Because I am in good standing I decided to keep my current account. The only reason there are 4 instead of 5 stars is because I think Public Storage should have.special fixed rental for those who plan to store long-term. It makes a difference to work with courteous employees who put my best interests first. For this reason I have changed the rating from 4 to 5 stars.Thanks again Tricia and Pauline. 2017 My rent increased on the unit I was renting, so I needed to downsize and transfer to another unit. The staff were very informed and professional. Sherryl especially made the effort to help me to find the unit I wanted and was patient and courteous in accommodating me when I changed my mind at the last minute. She was focused despite a lot of distractions in the office as we concluded the transfer. Everyone was extremely friendly, and I also appreciated the interaction with Spadreen and Antoixlan. My only criticism of Public Storage is that I do not think the rates should be raised each year. And also I think there should be a special discount for those who transfer the same as with a new customer.
Great experience. Ladies are great
Trisha and Paulina where beyond helpful I had a difficult situation they helped me out tremendously with courtesy and patience they where very understanding of my situation and where pleasant in responding to all of my questions and concerns. THANK YOU!!!!! Very much
Had a great experience fast service and friendly service!
Employees are very helpful!!
Tricha and Markajah thank you for the laugh today and the great customer service.
Great customer service. Thank you Tricha and Markajah.
An associate by the name of Tricha made my experience worth while. She was very patient, professional and understanding with my situation. Thank again Tricha !!
I would like to thank the manager, Tricha, who was beyond helpful when I came in to rent a unit today. She was so friendly. She showed me multiple units to be sure I was happy with the location and the space. She helped me get the packing supplies that I needed and she explained everything in detail. I had a very positive experience. I highly recommend this location! Thank you!
1 lady there is ... person there are very rude ... very unprofessional ... u pay ur money and they threat u like ur asking 4 a favor ... 🙃
Today Sunday April 19, 2020 I went to the public storage and went inside to the office to rent a unit and there was two employees there whom were both woman and one of them that was dark skin and skinny was screaming and saying racist slurs to a customer there and telling him to get out of the property and witnessing this made me not want to rent there anymore and now I know that the service is really horrible and while the guy was leaving she kept screaming at him really ugly things poor poor customer service district manager please you need to get someone with education to run a perfect customer service , I don’t know her name but I hope she gets fired
On 03/31 Tricha really stepped in and helped me out and that was the best customer service i have ever received at this public storage. Thank you.
Tricha thank you for such great service that you provided me through my stay while renting at public storage. Will send family and friends I need of storage your way.
Tricha, Markajah , these two lady's were very professional and they even assisted me thru the whole process with my unit.
Rude and awful customer service just saying
Tricha & Jenerica Amazing thank you so much for the service I’m really happy of the service
Tricha was very helpful and knowledgeable and got me taken care of.
Tricha thank you for the great customer service and being very helpful.
Overall good and Tricia was helpful but didn't tell me about mandatory insurance after I signed the dotted line other than that good.
Clean and affordable. Helpful staff
Erica was so helpful and nice thank you very much thank you
Erica was amazing and very nice and super helpful.
Erika the manager was awesome!!
The manager Tricha was very helpful and informative. Good location. I recommend this location to others.
Nice clean place. Erica was great very helpful
The staff was great! Great customer service, clean units. Jenerica was awesome.
I would like to thank Erica yesterday she's a real great employee. I was there yesterday and so was 2 other customers who all showed up at the same time. She got us all together showed everyone there unit and with it just being her she really got the job done. Great location and Awesome Customer Service!!!! Erica I give you a 10 Star Thanks Again
Tricha and Jenerica thank you for such great customer service and for making the process smooth and easy for me.
Of course when selling you on a unit everyone is great. Trisha’s (the MANAGER) customer service is disgusting along with the woman she has working with her. they tried to vacate my unit without speaking to me 11 days before the end of month when I paid the entire month upfront. Trisha lied about a conversation that never happened as she tried to justify her actions and then hung up on me. When I called back to speak with the manager 30 seconds after being hung up on, the woman that answered the phone said the manager is unavailable and hung up on me as well. Attempted to call again and they REFUSE to take my call. All they want is to get paid twice in one month for the same unit and that is THEFT! I never intended on vacating the unit but I will not leave my belongings in their hands.
Best customer service!!! Erika was so nice and pleasant.
Tricha thank you for the service. You’re awesome and will be sending you some customers.
Tricha thank you for the great customer service and your help.
Tricha thank you for the great service. Nice to have you as the manager at this location. Things have made a difference with you being here. Thank you.
Tricha was very helpful, she has great customer service. Not many people go above and beyond to be helpful but Tricha does! Thank You so much for all your help!
Austin, Trisha & Shawn were all professional. I had issues and they all came through for me. Great employees to have, Very understanding.
I came in looking for a unit, never having rented one before, and the employee Austin did a fantastic job helping me get all set up and showing me the perfect unit
Tricha was an excellent help. Thank you for making the transaction smooth and easy for me
Edit . Now 2019 I enjoy storing at this facility. The workers there are friendly and courteous. They always are willing to help and make sure that my needs are met. Spadreen is sadly gone now so this place is much better especially the new gates
Tricha was great and gave me all I needed!!!
Tricha great service and greatly informed ,reccomend to all
Wonderful people great attitude.
Austin was very helpful and made things quick and painless.👍🏻👍🏻 Super fast and payment plans are cheap. Would highly recommend to anyone kooking for some space to store.
Tricha and Austin thank you for the friendly customer service.
Trisha, Shawn and Jerry we're amazing I couldn't say enough about this staff. I would highly recommend this location hands down. Very perfessional and friendly. Thanks again
Tricha thank you for the fast and efficient service.
Had the best experience ever at this storage unit!! Quick and easy! AUSTIN was very helpful and explained everything and made sure I understood it all. Trenett was also very friendly and helpful! Both of them were just so willing to help and give you the best customer service.
Staff was very friendly and helpful. But will never store here again. Roach motel! only stored my things here for a couple months in a climate controlled unit, go to move out to only find that all of my boxes got infested with roaches and palmetto roaches still running around!! Made moving out take twice as long and so much harder. Had to repack the whole unit in new boxes to make sure no roaches transferred to my new storage location. Would highly not recommend storing here.
Trenett was excellent. She was friendly and helpful.
Do not rent here it’s dirty and the managers are so rude
Thanks shamique the manager for helping me getting the right unit with climate control great customer service
Shamique and trenett were awesome thanks again guys great location
They were so nice and helpful THANKYOU "TRENETT" SHE made the process quick and easy
Shamique is a awesome manager she take care of all my storage needs
trennett is always great great location!!
Thanks shamique for signinh me up today great job
Wow I was so stressed about getting a storage unit . Trennett and the crew made it super easy for me . They showed me multiple units on there golf cart . They have the best rates in town . There very clean too . Get a storage unit here 833 S military tr you will be glad you did . A++++++++++
shamique and Bennett are awesome great location
Trenett and Shane were great.
Shane's was excellent coustomer services
Thanks to shamique for helping with all out storage needs
Great location!! shamique came to our unit to make sure that we were ok
The managers here are very nice been here for 2 years highly recommended this storage
Trennett and Shamique where wonderful and great and helped me with every thing that I need.Would highly recommend to someone else
shamique the manager was awesome highly recommend
Shamique was very nice 5 star customer service
Shamique, trennett, and jerry were very nice managers been storing for 2 years
Shamique and jerry were great managers highly recommend they help me with all my storage needs
Great location, great managers and they took care of all our storage needs highly recommend this storage
Everything went perfect Courtney and Trennett are the best !
Shamique the manager was awesome and very pleasant!!!she helped us with all our storage needs!
Jerry and shamique the managers were great!!! been with this company forv12 years awesome service
The digital code main gate is always broken, So they keep the exit gate open for access... So this means anyone can enter!!!!
Donna the manager was terrific, great personality, very knowledgeable, and efficient. She made doing business a pleasure.
The manager Donna was wonderful and funny. She new her stuff. Thank you public storage and Donna for taking such good care of us!!
Donna and Shamique were very accommodating and quickly got us into our storage unit and on our way. I highly recommend using the facility.
Trenet was a sweet and charismatic employee/manager. Despite renovations and temporary lack of power to the building, she got all important information across and made the process far easier.
Trenet was a remarkable manager even while under renovation she did an amazing job conveying the issues that they were having and helped us with due diligence and great effeciency. Highly recommend
Donna the manager great personality. I really liked her. Great customer service and perfect smile!
The floor in the space i rent is very dirty,i took pictures.the manager that rent to me was very professional.
Donna the manager has excelente customer service. She’s nice and wonderful. I highly recommend this public storage
Courtney shamique joya I love the entire staff was very professional and upkept I highly recommend the public storage on military and summit
Chaffon was an amazing person and helped my family get a storage in a rush and late notice, thank you and love your business
Chef one and shamike were super helpful I couldn't find my unit but they helped make my experience very pleasant. Thank u ladies you really brightened my day
Chefone was very nice and very patient on helping me to get the right storage.
Chefone Courtney, Ben They are the best, They welcome me in like I know them for years
Shamique was excellent!
Chefone is very nice lady very helpful
Shamique took care of me and she is awesome! Always smiling and gave me a great deal!
Shamique & Donna were so customer service oriented it was a pleasure being serviced by them. I definitely will refer all my customers a s well as friends to use this facility.
Donna the manager is fantastic! Couldn’t have asked for a person person to help us out!!!!
I visited this location recently and was assisted by Chefone who was extremely professional and helpful. I appreciated her taking extra time to assist with our questions and provide great customer service.
Chefone was amazing today she was patient knowledgeable she was able to answer all my questions and I left the store feeling very satisfied.
Chefone was wonderful helping me with getting a storage unit. I was greatful and pleased with the customer service.
Chef one was super nice and helped me with my space. Awesome customers service
Chefone is the BEST!! She is so helpful and upbeat. I was dreading moving all my stuff but she made the setup quick and painless!! I highley recommend this location and especially Chefone!
Chef one is the most helpful and nicest person there,she is always in happy spirits
Chefone checked on me and my storage area. What a pleasure to have been greeted by this angel. I felt safe, storages kept clean. Pleasure doing business with this facility.
Chefone called and told me my bill was due I thought it was paid, I didn't know i could pay my bill over the phone she gave me the number ending in 4747 and it will be easy for me because i work late that's Chefone and that's public storage
Chef one great personality a realhelp
Really nice lady,very professional and fast
Chefone was very helpful
Chefone was very nice and helpful I would recommend everyone to ask for her at public storage😊
Chefone and shamik r the girls to see. Soooooooo great awesome ladies. Can’t say I haven’t seen ppl so kind and always smiling under this weather to b still smiling and seeing that we r ok. U girls rock!!!!!!!!!
Donna is awesome.Very helpful highly recommend
One star simply because 0 is not an option. This place is a JOKE. don't buy into the 1st month for a $1 unless you are starting on the 1st of the month, because you will definitely be threatened with a lein against your belongings (I was after only THREE DAYS) IT WILL END UP COSTING YOU A FORTUNE OR YOUR BELONGINGS WILL BE AUCTIONED. Don't expect the district manager to do anything (especially Brian) they do not care. This company is a joke. STEER CLEAR! I recommend using iStorage if you really need a unit
Very professional service. Chefone was very helpful and attended to our needs. I would reccomend coming to this storage facility. 😁
Excellent service 👍👍💞
Donna, Store Mgr is a 5 star employee. I took the time to read numerous storage location ratings... figured I would save myself the headache of choosing the wrong one. All comments praised Donna, so I chose to do business with Public Storage. Today I can attest, she is truly worthy of the accolades. Tyvm for making this part of my moving process "too easy"😊
Donna the manager ella es muy alegre y amable
Donna the manager was great, a minute after I made the reservation online she called. There was never a dull moment she was great, and helped me all the way through. I appreciate the excellent customer service and I will definitely recommend everybody to this storage. Thank you donna!!!!
Shamique the manage was absolutely delightful. Handled all my questions and problems with ease. Was a pleasure doing business here. Highly recommended!!!!!
they are super nice, Chefone & Coutney
Chefone and shamique check on us at our unit to make sure we were doing good. They were very nice . thank you
I called in to inquire about a space,chefone said she couldn't give me a price. Over the phone but she did tell me to come in and she could help me find the right space for my 📦.I've called 3 different storage places but none of them were as nice and helpful. I give het 5 Stars and will be coming in to see her next week thanks 😀 for your help
We came here to get a new unit and Ms Donna and Everneshia were super helpful and made it really easy to sign up. They helped us understand everything and were really outgoing would def recommend you see them for any storage needs !
Courtney the mánager has wonderful customer service! Great smile and knew her facility! Thank you!
Donna and Courtney are fantastic, super and efficient. Public Storage is great, clean and perfect! Thank you, I love ya!
Donna, the manager is friendly and smart. She knows her stuff and public storage is blessed to have her. Great job!!
Donna the manager was so nice to me. Its my first time renting a storage she assured me the prices and they were great love the service keep up the good job.
Fast and friendly service. The manager there was very nice and helpful. I went in for a 4x4 and saw that it was too small. She showed me another one and I ended up renting that one instead. Definitely recommend!
Brian provided great service* went above and beyond
Storages are clean and were repainted..the service is great
I like to say Thanks to shane & cortney for welcoming us there ..
Shane was great Fast customer service Great personality I give her 5 stars
Donna the manager was absolutely a pleasure to work with! Didn’t plan on opening an account today but she made every effort to make the process easy and made us comfortable with making the decision. The office and storage unit was welcoming and clean and we look forward to being a part of the Public Storage family!
This is a scam big time first Shane did not was clear with all the details, so the want to charge late fee when is not even late. You have a grace period of seven days. Never again I will deal with this company again . Oh and one month free is bs and also Daniel from the corporate office, stay away they just want your money and that is that. Thanks Shane for pretending to be a good customer service rep so that we at the end got screw
Came inside to rent today and Everneshia was very helpful in assisting me with my rental today she was also very friendly thank you soo much Everneshia...
The West Palm location is rat and roach infested and ruined my stuff and nasty workers. The location off Andrews is my check better and staff us helpful.
Donna was very helpful. She was able to help get the perfect unit to store my things thank you donna for the friendly face
Donna the manager was awesome and helpful. Offered to help me with me being locked out of unit. Highly recommend
I need my account number to pay online how can I get it
Shane was great it was busy but she work hard to help everyone Great job shane
Shane was great today 5 stars for her
Ashley was very polite and helpful. Property was is well kept.
Shane was a real help God bless her she made my move in easy and help me fine a good space and a good price
Walked in today and was helped by Shane she was very nice and friendly answered all my questions took me to different storage to find one I liked and will fit my things was very detailed about everything made my move in fast and easy Shane was great I give her 5 stars
Shanekizzy was so nice and caring every time I come in she is willing to help and welcoming When I come in and see her I know that I am gonna get great service
Shane was very nice made my move in fast and easy love her personality
I have a storage here I came in bc I was having car troubles and shane was very nice my problem had nothing to do with my storage my car broke down on property I sat in the office she kept me company with conversation and also helped me look up towing companies that would help me tow my car or help bring me a battery she did not have to help me but she did and kept on checking on me to see if I was ok I Had a long day trying to fix my car but her Patients and understanding really helped thanks Shane
Spadreen the manager and Latycha were patient and very helpful. They took the time to make sure i got the perfect storage. Thanks for helping me to get a storage and making the process easy.
This place is awesome. Spadreen the manager really went above and beyond to help me in my last minute situation. I am so grateful for you guys thank you so very much. I can't express how grateful I am.
Came in to get a storage and was helped by the manager Spadreen. She was fast and efficient. Made the process easy and stress free. Thank you very much Miss Spadreen.
Nice service. Very kind people.
Horrible Service. I payed late and payed my late fee, and before they closed I called to make sure my payment went through and they would take the lock away from my storage Because after work I was going to take some things out of my storage and it was very important I took those things out. The women I spoke to on The phone told me not to worry about it because the had not put a lock in my storage, I specifically asked her three times. And she said don’t worry I’m 100% sure there is no lock on your unit. I go to pick up my stuff and sure enough there was a lock on it. I am Furious, it is not right for a company to laugh like that at there costumers. I understand I was late, but I paid the late fee and called before they closed the office to make sure they would take the lock off. It is not right. And for them to charge people and feel ok for them to do something like this is not right. The Worst Costumer Service ever
This place is great. The mánager Spadreen is a valuable asset. She takes her job very seriously. We need more managers like her.
Came in to get a storage and I was very pleased with the assistance I got from Dezmond and Spadreen. The property is very clean and spacious. Thanks to a friendly staff for making me feel welcome.
went to this location to get a storage, was helped by Trenett and Spadreen. They were very pleasant and helpful. I appreciate the assistance they gave and will definitely recommend this place.
SPAEDREEN GREATEST EMPLOYEE GIVE HER A RAISE she is the kindest woman ever
I went to this place to get a quote , very rude to begin with , I told the lady I would be back because I needed to purchase a lock and I was told the storage might be taken I went to the store right down the street anyways . On my return about 20 mns later I was rudely told that the unit I requested had been taken ( while one of the other coworkers lightly smiled with a smirk on her face ) and only the next size up was available. I asked are you serious I just left not to long ago ! When I decided to leave I was told it was a joke and that it was still available , idk what kind of business they are running here but I would like someone to bring it to there attention! I will never come here and do not recommend it to anyone bad business definitely not professional
Ashley was very customer service friendly. I wish it was more people like her in the world. My whole experience this morning was amazing. Even our lil exercise walk to the unit. Thanks Ashley you are wonderful.
Dezmond is an awesome person Public Storage has a good employee that values on how show the customer around and make the experience of renting one of the units an easy and understanding way. True customer service is genuine in Dezmond. Go see Dezmond for a fast and friendly experience. Thank you
Ashley was very nice and took her time to explian everything to me. The customer service wad amazing and i felt that she knew exactly what she was doing.
Ashley was very helpful and caring. Took her time to show us spaces and help us figure what size we need. Recommend 10outof10
Awesome and authentic assistance!!
I had a recent issue that needed immediate attention. The district manager was able to help me resolve it and the manager Spadreen who he sent me to was exceptional. She was very reliable and willing to help. My issues were resolved promptly and efficiently and now I am ok with my storage. Great staff to work with. Thanks for your prompt response.
Sweet people, I miss them
The customer service was excellent and the experience painless. Thanks!
The staff here are great and friendly. Spadreen the manager is always pleasant and helpful.
The managers Yolanda and Spadreen was very helpful. They were patient in helping me to find a suitable unit for my needs. Yolanda tried her very best even though I don't speak great English she and Spadreen was good to explain the details of the process and I am happy. Thanks Public Storage.
The manager Jessie was very helpful with getting the right storage unit I needed. Her professionalism is remarkable. It was so easy going through the forms needed, visiting the unit, and double checking the access codes worked for entering the property to store or remove items. I will recommend this Storage site when asked by others. Thank you Jessie.
The staff here is very professional and friendly. They help you get your Storage unit at a good price. The manager Spadreen is a valuable asset to the business because she seems to take her job very serious and really puts customers needs first. She seems to take much pride in her work and is very detailed and informative. Hard and dedication workers are very hard tho come by these days. There are many Storage businesses around but by far the staff at this location make it worthwhile to do business here, thanks guys.
This place absolutely sucks. And there customer service people are so quick and try to take advantage of you. DON'T EVER GO WITH public storage.
Doors are beaten up and not very secure lockers
I am a returning customer to the company. I wanted to rent a small space and was assisted my the Manager Spadreen. She was very informative and friendly. She made sure I was fully informed of the procedures and I was getting the best price available. Thanks for the friendly service.
It was an amazing experience to have Donna as a customer service manager. She showed the most polite and professional courtesy to me and I couldn't have asked for a more patient individual bc I'm the most indecisive individual, lol. But I look forward to doing extended business with this company and specifically this location bc of her. Thanks again Donna :)
Well they help me today i need it a emergency so they did a good der fore today im greatful for that and all of them are very nice thank you every much
The manager here is very friendly and helpful. Spadreen always makes sure we are well taken care of. We have been long time customer and are very happy.
Spadreen really knows her stuff. Listened to my storage needs and found multiple options that fit my requirements. Price isn't free. :-) But well within competitive values for climate-controlled, larger storage options.
I am so grateful to the manager Spadreen who helped me to set up my online account. I do not have a car and have to take tr taxi to pay my bills and it cost me a lot for fare so she set up the account to make it easy for me to pay my storage bill on time. Thank you Spadreen, you are a blessing indeed. You don't know how much you helped me out.
Muy buen servicio por Parte de las señoritas Tamires y Jerry para mi Lo mejor que podía pasarme .de 5 estrella.
I am an existing customer and have been with this company for a while now. The manager Spadreen is extremely friendly and helpful. She is a great person to deal with. I am definitely going to recommend more business for her location. Hey service is the best part of the business. That is hard to find these days.
The staff at the 833 S Military Trail, West Palm Beach store are very courteous, they always try to find ways to help, always with a smile.
Was worried about finding the right size to store my items. Sabrina made the process so easy it was a wonderful experience. I would recommend this facility to anyone looking for storage !
I was very pleased on my last visit. I was helped by Josh who was amazing. Thanks a lot for all the help you gave to me. I will definitely recommend this place. Spadreen the manager was also very helpful and friendly.
Had the best experience with spadreen:) thank you for your help my first time getting a storage and she was great
I love going here the staff is always so helpful. Josh help me look up my account and we tried all my number till we finally found the right one. Evertime i come in Spadreen and Ty have the best attitude and I always leave with a smile on my face. I just love going and being greeted with a smile that is so hard to find now a days. I recommend this place to any one that is looking for a friendly and helpful staff.
My experience was great. Love the atmosphere and the staff was great. Tyconia helped me and she was amazing
I am an existing customer who have been renting here for a long time. I have passed through many Managers but the best one of them all is by far Spadreen. She is currently there and is doing a very good job. I am always pleased to go by the office with any issues.
Customer servjce was awesome. Alison help me with my storage needs and since day one i was always very pleased with her attentions. Look for her if you have storage needs. Thanks Alison
I have been to multiple locations but by far this location is the best only because of the staff. The manager there name Spadreen is nothing short of being super professional and helpful. She is the only one i deal with when I go there. Thanks to her for always being my aid.
I am a long time tenant, and have been storing here for a while. The managers here are always pleasant and helpful. Spadreen the manager takes pride in making sure the customers are satisfied and taken cared of. This place was in a bad State but since I saw her here things are 100 times better. Keep up the good work Spadreen.
nice Lady Alison at this office !!! Mary Castro District Manager is not helpful I had a Reservation 20x30 when I got to the office wasnt available I called her so she will give me a better price on a 10x30 because my 20x30 wasnt available she said take whatever was available or Keep looking when they become available worts service I ever had from a “manager” to help customer!
Erik a is great little english and she still helped i rented and it was a great experience
Erika is such a wonderful worker and offered me wonderful service. I will be back to see her amx to store my needs
Great place to store. The manager Spadreen is always friendly and pleasant. My family and I rent here and are very happy with the service. We will be here for a very long time.
The manager Spadreen at this location was very helpful. She made my day with making the process very easy to get a storage unit. It is my first time doing this and I was very well pleased. Good service is very rare these days. Thanks alot Spadreen
Manager Spadreen very pleasant abd helpful. I am a new customer and i appreciate the service. Will definitely recommend this place.
The manager Spadreen is always very courteous and friendly. She takes care of her customer with respect. She is a very valuable asset to the company and I wish more employees were like her. Good job young lady. I appreciate your courtesy.
Very nice workers
Came to get a storage at this location and was helped by the manager Spadreen. She helped me to get a storage at the cheapest price at another location. I needed the help and greatly appreciate the assistance.
I have been renting here for a while and the manager Spadreen have been very helpful. I appreciate everything she does for the customers. Thanks alot.
They honestly have poor service, you can't use the dumpster. It's just stupid.
Spadreen the manager was very helpful and friendly. She always willing to take care of the customers. She is one of the best managers who have runned this place. Great assest to the company and good choice of employee. Thanks for eveything you do for us customers Spadreen. I appreciate your customer service.
Thanks to the manager Spadreen who is always very helpful and pleasant and always like to help customers. She is always making customer feel appreciate. Thanks for you kindness.
Great service ! Nice climate controlled storage room.
The staff was helpful and friendly. All the terms and conditions are clearly laid out. Easy process if you're looking for a storage space albeit expensive.
Came to get a space and got a good price. Spadreen helped me and I was very please with the help. I am a return customer pleased with this location. Thanks again for eveything.
Staff is very pleasant and friendly. Prices are very competitive and the location is great. The manager Spadreen keeps property very well cleaned and she run things with much discipline and organization. Keep doing a great job Spadreen. She is or should be a valuable staff.
Great customer service
Shakeva is a great help and is super friendly. Great customer service experience!
Lydia did a great job, nice costumer service 👍🏻.
Went to the location to rent a unit and Lydia was very helpful and professional.
Went to get a space at this location and was helped by the manager Spadreen, she helped me to get a unit. She was very helpful and professional. Thanks for all the help. I am very happy with the service. Very well trained and executed.
PLEASE READ!!!!!! I rent a storage on 4/30/17 #862 I placed all my belongings (Furniture,electronics,clothes,kids toys,shoes,Bathrooms equipments,kitchen equipments)everything in This places on 5/25/17 I was going to take all my stuff and I find out the all infected with BEDBUGS!!!! I lost everything...I put a insurance to my stuff of $3,000 and I did a claim and you know what they said they won't cover not even a penny!!!!! I lost everything I'm a single mother of three kids it was hard to get all that I have in this place now my kids and I sleeping on the floor because of This crappy place don't rent here I bet almost all units are infected.i bet they going to try to sell everything that is in there please don't buy nothing!!!!!!
Worst storage company that exists, if you want your possessions protected. The tenant of the unit behind mine, knocked a section of the wall separating our two units. Crushed a section of the wall causing it to collapse into my unit and destroy family heirloom antiques. I had purchased the highest limit P.S. insurance policy they sold. I tried to file a claim and the rep said it is not covered. That that type of damage is not in the included causes or the not included causes,... therefore my claim was denied. Then you would think the liability would fall on Public Storage. But of course they manage to screw you, by their contract stating on their contract that I am personally responsible for any loss or damage to my goods. I personally assume all risk of loss and Owner is not responsible no matter how the loss or damage occurred. Is this where you want to store your important possessions? I sure hope not.... Renters beware. The insurance they sell has a loophole, and they use it. Worst company I've ever rented from. CAUTION. All public storage facilities will use this same excuse method. My unit was in Oakland Park, Florida. This warning applies to all locations. See more
Horrific!! Had to throw virtually everything we had in our 2 full storage units away because of mouse or rat urine and feces! I spent about $24,000. over 10 years in monthly payments and was completely stunned and devastated when the movers started pulling things out. When I attempted to collect from the insurance company that Public Storage uses the maximum payout for vermin damage is $250. per storage unit. And the insurance company even makes it difficult to collect that! This is the first time I have ever posted a review. It is the most amazing neglect, lack of accountability, and swindle I have ever been a part of!! Public Storage on Military Trail in West Palm Beach, shame on you!
Went into the store to check out storages and met an old neighbor, the manager Spadreen who help. It was such a pleasant surprise. She helped me very well and made me get a good deal. It was good to see her and catch up. I am glad I walked into that location. It also helps when you know someone who you trust to take care of you when you go to do business. Thanks allot, I appreciate it very much.
Spadreen helped me to get my storage and I am very happy with the storage. Thanks to her very much for the help. I will refer others to her thanks.
I have been storing here since last year and I am very happy with the storage. The manager Spadreen helped me and she is very pleasant and helpful. I always tell people about this storage because of the managers who work here especially Spadreen. Thanks again for everything.
The staff at this facility is amazing especially Spadreen who was extremely helpful. I would recommend renting at this location, awesome customer service and property is very clean! The way the staff treats me is only a direct reflection of Public Storage. Keep up the good work!!
I reserved a space at this location after getting the run around from your other locations and started getting frustrated but I was helped by Spadreen who made the process simple and stress free. Thanks to her I regained respect for this company after almost not considering ever to rent he again. That's for the professional help and great customer service. This girl know what it means to deliver that great service and to keep her customs happy. I will definitely recommend her location to other. This location is different from the rest. They can take a page or of their book.
Came in to get a storage and was helped my the manager Spadreen. She was very helpful and the other managers were very friendly and helpful as well. I am happy with the service I received and will certainly share this experience with other about this place. Thanks to all the manager especially Spadreen for helping me. I very much appreciate.
Came in to get a storage and was helped by Spadreen who was very fantastic in helping me. I got two spaces to rent and I am pleased with the outcome of the move in. Thanks to her for making the process easy.
Was helped by the manager Spadreen, who was very professional. I thank her for the help she gave me in getting a storage. The price was also very good for me. Thank you Spadreen for the assistance you gave.
I came to get a storage and was helped by manager Spadreen who was great in helping me to find a storage. I am happy with the help i received. Thanks to her very much for the good service. I am happy very much.
Came to get a storage and was help by Spadreen. She was most helpful and friendly. Thanks for making it easy for my move in. I will definitely spread the word. She was a great help when very much needed, thanks a lot again.
Thanks to the manager Spadreen who help me to get a storage even though i had no clue ehat i was doing. She made the process very easy for me and got me a storage at a very good price.
Came in to get a larger storage space from the one I rented before and was helped by Spadreen the manager. She was superb at helping me to get a larger unit at an incredible price. She carefully took the time to search other locations to make sure I get the price that worked for me. I got a space at one of public storage other locations and I am indeed pleased. Thank you Spadreen for the well needed help in this time that I very much needed it.
Went to find a space here and was helped by the manager Spadreen. She was very informative and helpful. I was able to get a space to suit my needs and at an unbelievable price. Spadreen made the process quick easy and stress free. Thanks for making my move smooth and stress-free. I appreciate all the help you gave. Continue to do what you do.
We were helped by Spadreen the Manager who use her Phone to translate to my aun t so we chula understand. I helped to translate the process but she was so patient with us. Thanks to Spadreen very much for her help for the storage.
My wife currently rents at this location. I came in to get another small space for a short term. I was helped by Spadreen the manager and she was simply great. She was very helpful and friendly and took the time out to make sure I got exactly what Will work for me. I was able to get the space I need and at an unbelievable price that was even lower than what I had planned. Spadreen exceeded my expectations. Thanks very much.
I've read some horror stories when people try to get a storage, mine wasn't that bad but I wasn't thrilled. The price I thought I was supposed to pay is not what I actually was going pay. Good old switch and bait. And from what I read in the forums. It's supposed to increase every year on the rate but I only had 5 or 6 months and it suddenly increase an extra $10. I watch my finance closely, so the moment I saw that I ended before i could pay it. I had one issue where i didn't pay on 1st but i paid within the grace period to prevent late fee. But i don't know if it contributed to that increase. Also the storage i had, when it rained, the walls were pouring water. And it flood the floor. Good thing I didn't have important stuff that could get damaged by it. And I had to move my stuff away from the wall to keep it from getting wet. I didn't bother to complain about it because nothing too bad happened to my stuff. The horror stories alone tells me they wouldn't care anyway. Even when I called about moving out showed an indifference. So no use wasting my energy.
Very friendly great price and Spadreen was very helpful in assisting me with exactly what I needed. Thanks Spadreen!
Came in to get a space and was helped my Spadreen who was beer helpful and friendly. She did not have the size i needed but was able to find me one at another location. Thanks for helping us with our storage needs. We are very grateful.
Jennifer was extremely friendly and helpful and worked really hard to locate a unit that met my needs. Really appreciated her!
I love this space this place. Was helped by the manager Spadreen and she was great. Thanks for always being a friendly person and going above and beyond in helping your customers. I appreciate it very much. Continue being as helpful and friendly as you are. This location has a great person managing it. Great choice Public Storage.
Came in to get a storage I reserved at the Military Trail location and was helped by Sherrel. The staff were friendly and pleasant. Sherrel was efficient in the process and made sure I received the best service possible. It is my second time renting from this company and this experience was so much better than my first. Thanks for a great second experience.
Came in to get a space and was greeted by Spadreen who took great care of my needs. She helped me to get the right size unit at the best price and made sure all my needs were met. Thanks for being a customer friendly person who cares a lot about the people who walk through the door daily. You are a great asset to the business. I am very grateful for your help.
Came in after making a reservation through the call center but was not what I expect. Spadreen helped me tremendously and I found the unit I needed. I greatly appreciate all she did. I am definitely grateful for her help, thanks a bunch girl.
Cassi and Ivy were really sweet as well as Lydia. They all went above and beyond to make sure that I was satisfied.
They are very friendly and attentive. Great service from Lydia, Cassi and Ivy. If i need a storage unit again I know where to go !!!
Spadreen was very helpful. Thanks for getting us the right size unit for a good price and promotion. I am happy with the storage and invite my family and friends to come and look fir storage at your place. Very good job with your customer service. Thanks for your help Spadreen.
The staff at this location is very helpful and friendly. Spadreen and Sherrel helped me and they are always smiling and willing to assist. I rented a space from Spadreen last month and the service I received made me bring my friend in thus month to rent a space. Thanks for delivering an excellent service as always and keep doing what you do best. I appreciate the attention to detail in dealing with your customer and will continue to spread the words and recommend others to your location, thanks.
Came in to try to change my unit to a smaller one was helped by Spadreen. Who went above and beyond to assist me. She stayed a little later after opening to assist us in getting. Spadreen made us feel very well valued and appreciated. Thanks for helping us save a lot if money on our rent we appreciate it. Definately will recommend others to your business.
I mistakenly stopped here for a reservation I had for an extra space storage location. I was helped by the manager Spadreen who actually convinced me to rent with Public Storage. She searched the area and found me a location close to her at Okeechobee and Military that had a good price. I reserved the space and went there to see the unit and was very pleased with the space i rented. Spadreen was very instrumental in getting the business from me even though i had a reservation at another competitor. Thanks for the valued interest and exceptional customer service.
I am a return customer from a few months ago. Spadreen took care of me then and she also helped me with this space I just rented. I was very pleased then and even more now with the service. She as always takes pride in helping her customers and making sure they leave with a smile. I am happy to return here to do business and would recommend anyone looking for storage to come to this location. The staff makes it very well worthwhile to do business with them and they value you business so you feel welcone throughout the stay. Thanks again Spadreen for everything.
I rent at another location in blue heron but stopped in here to make my payment. I was helped my Spadreen the manager. She helped me to get my late fee waived and to make my payment. She also helped me to set up my online account so I could make my payment there and not get anymore late fees. Spadreen was very pleasant and helpful. Thanks for the help I appreciate it very much. Well stop in again soon.
My daughter have been renting here for years and we are very happy with the storage. I recently came in to speak with the manager Spadreen who always takes very good care of us. She was very helpful in assisting me in getting a smaller unit. I am very happy with the space and hope to continue having a great relation with the managers as they always are helpful and willing. Thanks Spadreen for always ensuring our concerns are handled promptly and efficiently.
Spadreen helped me to get a space and it worked out well for me and my mom. I am happy with the choice we got. Thanks for the friendly and professional service. I am pleased with this location and staff Spadreen made us feel valued and important. Very good business place.
Spadreen helped me to find the right unit for the best price. She was most friendly and made the process easy. I appreciate her help very much and will definitely look forward to doing business here.
We stopped in to rent today and was helped by Spadreen and Ferona. They were both friendly and helped to find a suitable unit for our needs. Thanks for the help ladies we appreciate it a whole lot. Will definitely recommend others.
I have a space rebted here at this location and never had a problem . The associate SPADREEN is so friendly and professional. I don't know how much she gets payed but she diffently needs a promotion. Keep up the good work SPADREEN you will succeed in life.
Have been here for 7 years lost the key to my unit and was ready to leave Antowan helped me get in contact with a locksmith to cone remove my lock he and Sherrel were very polite and were a joy to be around ive enjoyed the service for the entire stay
I love this place, I got my storage here and Sherrel and Spadreen helped me. Sherrel was most helpful and friendly. She made sure I got the size I needed and the things to protect my furniture. I am happy with the Storage and look forward to a good stay here. Will tell my friends about this location.
Stopped in to check prices at the Military Trail location on Summit and was helped by Spadreen. She was very helpful and friendly. She helped us find the right size storage for the good price. We are very happy with ore selection and will definately recommend others. She is a asset to the business. Thanks for you help Spadreen.
Thanks Spadreen for helping me with my payment. I always the service when I come to the location. I am a customer who have been here for a few years and always get the best service when I come here. Thanks and continue to give good service.
It's always a pleasure to stop in at this location monthly to make my payment. The staff there are very pleasant and friendly. When you go into the office you are always greeted with a pleasant smile. The girl there put up with a lot of disgruntled customers but somehow always seem to maintain composure and a smile while trying to resolve issues. The manager Spadreen mostly assist me when I top in and she is a charm to deal with. She always makes you feel important and valued as a customer. Recently she help my dad and I with a payment issue we had and it was resolved quickly and painlessly. We very much appreciate the service and having my family and I feel valued. We are very happy customers, thanks.
This is a very stressful time for me right now and hunting for a storage facility to store my belongings does not make things easier. I was searching online and came across multiple positive reviews for this location so decided to come and see how things would work out. I reserved a space and went to see it. I was assisted by the manager Spadreen and like the other reviews mentioned, she was indeed pleasant and most extremely helpful and professional. She was efficient and made the process very stress free which was what I needed. thanks for all your help. I really appreciate the fast and friendly service received.
I like this location. The manager Spadreen was very helpful and showed much courtesy. Thanks for all your assistance.
This is my place to store. I was recommended by the manager Spadreen who told me to come and rent here when I told her I needed storage. I came and rent and did not regret it. The price was good and the service is even better. Thanks for recommending. I appreciate it very much.
Spadreen and staff are very friendly and helpful. We have had several units at this location since 2003. Property is clean and well kept. Have no complaints.
I have rented space from here on and off for the past several years. I find the place to be safe, clean, and the employees to be very professional. Sherrel helped me most recently and she was helpful and very good at her job. If you are looking for storage in the area. To here. Great business.
Came to this location to look storage unit. The manager Spadreen was extremely helpful and Friendly. I was very impressed with the service I received know that my stay here will be of great satisfaction. The rental process was fast Ana efficient and she explained the system clearly to us. We are happy we chose to come to this location. Thanks allot fire the good service.
The staff are very helpful and friendly. They are always willing to help. The premises is very clean and the security good. I have been storing here for a while and I have little to no complain. And any issues I have are dealt with within a prompt turnaround time. Spadreen and Sherrel was very patient and helpful on our last visit.
The workers here are very helpful and friendly to us. They were able to help us find the space that we needed and the proceso was good. We are very happy with the storage. We will tell our family and friends. Thanks Spadreen for all your help. My family and i apreciate it. This is a good business.
The staff and management are unprofessional and vengeful. They locked the gate so I couldn't leave the property in foot and you had to have a vehicle to use the gate code. They lock the restroom so you can't use it during gate access hours. They're rude and nasty except for Cheryl. But they play games to make it difficult to use the facility. The district manager doesn't do anything to correct issues. The units are not air conditioned (as advertised), be they are rat & roach infested.
This place is a joke. The company and managment are lazy and full of excuses as to why they continue to increase my rent, yet the door to the hallway where my unit is, has never closed properly. It is always cracked open and takes 15 minutes to unlock. Why the increase in rent to "increase quality of maintenance" when you dont actually do anything? This location is very ghetto and the employees have nasty attitudes, always. Ive been here two years and have never had a good experience. Dont waste your money. UPDATE: Dont be fooled by these ratings. i can guarantee more than half of them are fake reviews. This place is the worst.
I was looking for a storage unit so I could clean some space in my apartment. I was checking in online with Public Storage and while I was doing that I received a call from Tricha who asked me to come to the site so she could assist me in finding the unit that I needed. She was very helpful and showed me the unit that I rented and went through the entire process of setting up my account very professionally. I recommend this storage to anyone who is looking for professional assistance and a convenient storage felicity.
Came to the premises here to look for a storage and Spadreen took care of me. She got me the right space and all was well. Thanks a great service and i appreciate all your help. We look forward to our stay.
I like storing at this location the staff here, makes you feel valued. I had issues with the balance on my account. While I was out of town I went to another public storage in another state. The lady at the office was not very helpful so I called the the manager at my location. Spadreen assisted me over the phone while I was at the other location. She helped me to sort out my three account and get all billed paid, otherwise I would have gotten a late fee of almost $100. I appreciate the staff there very much and would never rent anywhere else. Great service and personality. I will be with this company for awhile. Thanks for everything, I appreciate it.
I've been with them for about 7 yrs The property is great and secure with cameras.I gave them 3 stars because the staff sucks Every problem i had they refer you to the corporate office which is worst and they don't have any pr skills.They act like you are bothering them.
Spadreen made my experience perfect
Came to the store to get a space and was helped by Spadreen. She was most helpful and really pleasant she got me the right size unit that was suitable for my needs. I appreciate the kind help. Thanks for everything.
Spadreen was very helpful. She made our move in easy and we are very pleased with the space. We have rented at other places but the staff is not as friendly as here. Thanks for a great experience.
Spadreen was very Professional and friendly. Thanks for making the process East. I will be recommending others.
Spadreen was extremely helpful, I am so grateful. My lock ess stock in the door and i could nit get it open. The sun was hot but she came out to help reguardless. It took her a while but she was determined. It was difficult but she got it out. Otherwise she would have had to call the District Manager to come snd i may have haf to wait until Monday. Thanks alot.
love the time good job spadreen thanks
The staff at this location are very professional and friendly. I was dealt with by the manager Spadreen and she made our first experience with Public Storage very memorable. The process was easy and she was very detailed by providing me with all the information. I look forward to a very pleasant stay as I will be storing here for a while thanks for everything.
Spadreen is AWESOME! She is very detailed and gave great customer service. My storage unit is very clean and air conditioned. I am pleased with the experience at Public Storage at 833 Military Trail in West Palm Beach.
Spadreen help me with my rental she was very helpful and friendly. O am pleased with my space. I was glad I cane to this property to rent my unit. I wellhead recommend other
Came to the office to pay my bill and was helped by Spadreen. She helped me to set up my online account that I had problem with and now it's working ok. Thanks for the help great place, great staff. I enjoy being a customer.
I went by this location to look at a few spaces for my mother. The staff there are very efficient and pleasant. Spadreen the manager dealt with us and she was knowledgeable and friendly. The property looks clean and we felt secure storing at this location. The prices of the units are very reasonable and the added promotion makes it even better. Thanks for everything
Public storage is perfect for my storage needs. The staff is friendly and courteous. Spadreen and Carline are the greatest. Public storage not only made my move, but the time between homes was actually worth it. The property is well maintained and very secure. I recommend this location for anyone who has storage needs.
Great job staff continue with your good customer service
Carline listened and meet my needs and didn't charge me a arm and a leg it's close to home and hopefully my move out will be just as peaceful as my move in.
Great experience.. Every time I call Nina I get all my questions answered to complete satisfaction... Nina is always there to help with my storage needs...thank you Nina keep up the good work
Tricha was awesome. She walked me around to one unit and even though there was a concern, she stayed very cheery and nonchalant and just brought me to another one. The place is very customer friendly and Tricha left nothing out with cost details. She went over everything thoroughly. I'm glad the original place I was supposed to go to closed down because I never would've thought to go here. This place is pretty great.
I have been storing at this location for five years..costumer service is great every time I go to the property I get greeted by Nina...Nina helped me downsize for a great price.. I look forward to seeing Nina everytime I go to the property she's extremely helpful in all my storage needs
excellent customer service. I really recommend this place. Spadreen was very professional and concerned to help us.
It has been great having Public Storage Spadreen was very helpful.
Spadreen was very curtious and pleasant to work with
Went to the location at Military to get the prices for the storage units. My mom and I were assisted by Spadreen. She was very helpful and determined to help us by going above and beyond. She was willing to explore all the possibilities that will help us get what we need. We will be returning on Saturday to rent the space.
Nina and Spadreen were very helful. They assisted me with getting the right storage. Thanks for the great service ladies. I appreciative the assistance very much.
I was very pleased on my visit to the office on Military. Spadreen was very proficient in assisting us in getting the right storage unit. She made the process very stress free and we got all the supplies we need to pack. It is my first time renting a space and she exceeded our expectation, thanks for the pleasant assistance, we will highly recommend this location.
Very good atention
Bien bueno y muy atentos con sus clientes estoy super contento
I recommend public storage to anybody. Ravi and Nina are the best at finding me a deal, they took the time out to help us during my difficult move! Ask for Nina or Ravi!
Spadreen was awesome, customer service was great, unit worked well thanks.
I had the best Customer Service from your employee Spadreen today
Spadreen was awesome customer services
Nice ride on golf cart to stay cool and shaded. Awsome service with spadreen! ;-)
You were a customer service she went above and beyond
Hi, My Name is Donovan I came in searching prices for a possible unit rental I was welcomed with Big Smiles warmful voice by Mr. Antowan & Ms. Nina ... If I recall there names. I didn't rental a unit unfortunately but I will recommend anyone that I know to this public storage. Thanks again
Sam did an awesome job showing us around and helping us pick a good storage unit.
Antowan and Nina is always very professional, knowledgeable and friendly. I would use this public storage because of them.
I have been renting here for 8 years and they are the best possible price and all ways helpful the storage is always clean the best place to store thank you all
clean, office staff very friendly and full of laughs. will tell friends if they need storage.
crappy customer service High Prices dirty cant wait to move out!
Antowan was extremely helpful, he provided excellent customer services. Antowan is great for the business. I would like to thank Antowan and staff for providing me with professional services.
Clean facility. Excellent customer service. Corline and Antowan were excellent
Service was excellent.......Antowan has great customer service skills.
Our experience was very good. The staff is helpful, pleasant, made a tough day much easier with smiles. The unit is clean, secure and even more security cameras were being put up as we were there. We mixed up our own reservation and staff was great getting it straightened out when they were very busy. Antowan, called me back the same day I needed to chamge my w-mailaddress. Great customer service! Thank you all
Aimee Nina she great person
My experience here was outstanding. Nina and Aimee were very helpful. Nina showed me a space that worked perfectly and it was within my budget price. I would highly recommend this store to anyone who needs storage. Nina and Aimee do a wonderful job keeping everything clean.
I have been with Public Storage for about a year now and I really appreciate Aimee for calling me every month to remind me to come in to pay my bill. She is very pleasant and has a warm smile. Keep up the good work Aimee and Public Storage. I will recommend you to my friends and family!
Thank you Aimee!!! I am very pleased with the customer service at this location. This is my second time renting with them and will rent there again when needed in the future. thanks again for everything, Dan Ellis
I rented a unit at this location and the staff was great, very professional, and the property was very clean. Every time I can into the store the ladies always greeted my and I would recommend this company to anyone who is looking for a storage
My name is Nelson Chirinos and I had a great experience with this property. Especially because of Aimee! I would like to thank her for the help. I really appreciated her taking the time she did to help me out
Jeannie and the office staff are always a pleasure to see monthly. Keep up the great job gals.
Every time I step in the store "Nina and Aimee" always greet me with a friendly smile....just want to take a moment to thanks them for their good job and for everything they have done for me in the past 5 years..... very friendly and helpful thanks ladies your are the best...!!