Alley was great just wish things were operable elevators and doors were not all functioning little worried about insurance policies being mandated and being told prices are subject to change so one month it’s one rate and next month it can be another. Well here goes to life lessons w storage unit
Rylee was great and super friendly and knowledgeable helped me pick out a great unit. Super clean place and secure
Thanks
This A Great place to keep your stuff at, its climate control and they keep the property and inside very clean! I Also want to say that Riley is Soooo Spectacular and she truly cares about her customers. I wish more people where Like Her. Keep Up the Great Work You Do!!! Thanks, Riley.
So far, so good. Rylee
helped me today reserve my unit starting 01/01/2025. She is very friendly, knowledgeable and did not have any problems answering my questions and changing to a bigger unit. This transaction was easy and quick!
Exceptional service!! Rylee was very helpful reduced the stress of this process!! Thank you VERY much.
Excellent customer service from Rylee! I rented a unit at the facility on W 1st St, but the location did not fit my needs. Rylee was very helpful and knowledgeable, and she was able to cancel that rental and set me up with a new one at the Cherry Laurel location in just a few minutes.
Would not recommend it!
We've been here for a few months now. At first, one elevator rarely worked, and now both are down. We are unable to access our storage unit on the 2nd floor unless we are escorted, and of course, the escort can only happen if the offer person isn't busy and only while it's staffed. Always a fun adventure when we show up here. You never know what issues you'll come across. This place has been nothing but a headache.
Accidentally put in the wrong month when I signed up so we ended up canceling not long after to not waste more money but, place is super clean, accesible. They communicate everything with you from the very beginning to the end would definitely use this location is needed in the future.
This new facility is gorgeous and easy to get in an out. There is even an overhang at the entrance in case you have to unload in the rain.
Barbara was personable, knowledgeable, and made the rental extremely easy. I’m excited to rent here. Well done on this facility.
I had excellent customer guidance and assistance with Jamie R. in the Front Leasing Office. She was very professional, really helpful, patient and highly knowledgeable. I was impressed with how well she knows the property, rules, website, etc. And she is kind to everyone. And I happily leased! Thank you Jamie very much.
Great customer service and very clean units.
Barbara was amazingly sweet and he assist amah I believe his name is made everything easy and understandable
I just wanted to give props to Barbara and her District manager for making our move so easy and hassle free.
They help is through the process of choosing our storage spot to even installing the app and signing in.