Public Storage Self-Storage Units at 900 S Kirkman Road, Orlando, FL

Liz is awesome. Great pricing. Great assistance 👍

Ashley donali and Leslie helped me get a great space down at Conroy

Ashley Donald and Leslie are the best

Thank you for all your help Gem. 5 stars all around!!!

Thank you Liz for helping me with my space

Liz is absolutely amazing

Liz is so nice and helpful! We appreciate everything

Liz was awesome has great customer service, Great location!

Liz is just absolutely wonderful, just wonderful. She's always willing to help. I just love her

Liz helped us with our move in and was so helpful and nice

900 s Kirkman rd is great dwe was excellent loved her energy got me the perfect space in a good amount of time really appreciate the help

Liz is amazing!!! Super friendly and informative!

Came In Don helped me with my move in I was in a bit of a rush but he was understanding and quick. Thanks Again!

Thank you Liz for the help with my nee unit

Liz was so helpful and nice

Thanks Liz for getting me setup very respectful and personable lady.

don is very professionally! thank your help

Liz, Ashley and Dee are so funny and helpful, thank you ladies

Thank you Liz and Dee for everything

Liz, Ashley and Dee were amazing great customer service Dee was extremely resourceful amazing service highly recommend

Come see Liz and Dee if you need a space! They are knowledgeable and beyond helpful!

Liz is absolutely amazing and helpful! She walked me through the entire process, made it easy to understand and got me what I needed! Thank you so much Liz

Liz and Deanna! You both have been absolutely amazing in every way possible. I thank you both so much!

Thank you Liz with helping me with my account you're always so pleasant and helpful

amazing help . thank you liz for helping me. i really appreciated you. god bless.

Thanks Liz for helping me with my app and account.Youre always do helpful

Gem was great. Customer service was helpful and informative.

Thank you Leslie and Liz for helping me rent my storage unit and downloading the app

Liz was so helpful and explained everything to me that I needed to know

Vanessa was really helpful. You guys should give her a promotion!

Thanks Rosemary for such an awesome rental

Thanks Liz and Rosemary for such a wonderful job helping with the rental and all the great info. I will be recommending family and friends. Thanks Again!!!

Rosemary at Public Storage was so helpful at this location getting us set up and on our way very very good customer service. Quite personable thank you Rosemary

Thank You Deanna for such a wonderful rental. You was amazing thank you.

Ashley was amazing

Liz gets excellent customer service. I don't speak good English and she helped me 100 percent. She is what greatness looks like.

I had to get a storage unit at the last minute. I contacted public storage told them my situation and I was able to get a storage unit for the $1 for the first month. When I reached the facility I was helped by a young lady by the name of Liz. Liz was very professional, courteous and helpful. She walked me to my unit, made sure that I was satisfied with the unit. She also answered all my questions. Smooth process cerns

Thanks Liz and Don for helping me with my move in

Omg the moment I walked in Liz greeted my family and I with such a warm welcome. I received all the information I needed to rent a storage unit at this location. She went above and beyond to ensure that I understood and obtain tools I would need for a smooth moving process she even gave a me a step by step tour on what to expect the day we move our things into the unit. Thank you Liz I walked in feeling ugh!! With so much on my mind and walk out with I got this girl no worries ...

Liz, was Extremely helpful very detail oriented and was able to give me all the information I needed.

Thank you Liz for all the help today

Liz and Shawn were so helpful and helped me with renting my unit fast and easy

Thanks Letty for helping me out

Thank you Liz and Shawn for making my rental process smooth and easy

Thanks Liz for always helping me with my payment

Thank you liz and Shawn for the help with my payment and app.

I couldn’t have been more pleased with the customer service I received from Tisha. She was incredible. I love her. The whole process was a piece of cake. She was so enlightening and on point. She answered everything I asked without hesitation or getting upset. I wish we had more people in the world like Tisha she’s such a sweetheart

Princess customer care is awesome! She was very thorough in explaining the company policies and ensuring that our storing needs were met hand during this transition it meant everything to us!

I made this account just for this nice woman miss princess, my mom can be a little difficult to deal with but miss princess handled her with grace and patience. I respect and appreciate her very much !

My experience was great. Don was friendly, attentive and super helpful!

Ashley got me set up on the app and autopay very patient and kind

Don the representative was very helpful and polite. Made sure everything was easy to understand and quick. Went above and beyond to help me and my friend get exactly what we needed.

Thanks Liz

Thank you Liz for helping me today!

Great service!!

Rented me a dirty filthy storage and never made any accommodations for me. They ask you to do a good review for them.

Liz has awesome customer service, she’s the best for real ❤️❤️❤️

Ashley is so awesome and hilarious! Liz is good too! This girl had me laughing the whole time. Best district manager ever!

I went there to get a storage unit after loosing my home to flood during the hurricane. Liz was amazing very helpful and caring. Would definitely recommend.

Thanks Liz for everything

Thanks for all the help Liz and Shane

Thank you Liz and Kim for all the help moving in

Very friendly & clean. Thank you to Liz for helping me out for all of my accommodations, she was very helpful to me

Thanks Letty, great customer service

Meet a beautiful and sweet young lady named Letty, Letty took her time and showed me three different units and was well educated about each units and help me get merchandise also, she's very customer service friendly. Thanks Letty!

EXCELLENT customer service! Liz at this S Kirkman location is the best bar none! I’ve had my storage unit here for some time now and Liz & the entire staff have always been extremely helpful & professional. Just this past weekend Liz assisted me with a billing issue which was resolved seamlessly! I would highly recommend this Public Storage location to anyone looking to rent space! M. Byrne

Kerry provided excellent service!!!

Thank you so much Letty for your patience. She encountered several challenges with the card reader and gate opening but she helped me with a smile. Great customer service!

Liz helped me rent a parking space at Raleigh st, she was so helpful and patient, I thank her so much

Liz was absolutely helpful and nice throughout the entire process. This is what great customer service looks like, we thank you again Liz

From the phone converse to the check in was phenomenal from Tisha. She knew exactly what to say, what I needed, and how to make everything go so smooth. Thank you Tisha! I am looking forward to Seeing you again

Ashley opened up early and rented me a space across town to best suit me. She is soo funny and amazing

Letty was very great and helpful got me right into a storage unit right away

Liz very professional and courteous Thank you very much I appreciate you.

Loved Liz from the first day, service with a smile always. This was my first time renting a storage and she was amazing in everyday

Liz does a great job

Today I closed out my Public Storage and the wonderful person named Liz help me out and gave me great direction and help my sense of assurance of coming back to public storage on South Kirkman

Thank you Liz for your help

Liz is always so pleasant

Thank you Liz😁

Thank you so much liz

Liz and the new hires are so afficant and perfesional I appreciate all their help thank you again

Need turn on ac tooo hot

I had a very great experience at this Public Storage Location. Very friendly and understanding staff. The young employee JB was very helpful and patient with me when deciding what storage unit I needed. He even walked back and forth with me several times to view different unit sizes. The manager was very helpful as well. She didn’t give her name because wanted all the praises to go to JB and I really respect that. Thanks a lot would recommend 10/10

Thank you Liz, Ashley and princess for all you assistance

Thank you liz for all Your help

Liz was very professional and thorough as well as personable and helpful afterwards. This facility is the best I've seen for not being crowded and cramped in on the drive up. After 50 years of renting storage I have found my oasis

Liz was very professional and helpful.

Liz gave a dope tour of the space. I felt like I was on MTV Cribs!

Liz was awesome knowledgeable courteous and friendly done an outstanding job she needs a raise!!!

Thank you Shaquanna and Liz for all your help

Liz and shaquanna is the best , and fast

Liz and Shaquanna are very good

The staff was very helpful, especially Quanna. She was very detailed and precise. Explained everything very well. Thank you for a great experience. Might I add, very beautiful too.

I had such a wonderful experience with Liz and Shaquanna, they were really helpful in everything that I need to know in regards to my Storage rental and did it all with a beautiful smile.

Ashley was great and opened up 1 hour early to help me get a unit!

Thank you Liz for all your help!!

Clean and safe 🔐

I had a very pleasant time.Great great great staffs.I had mostly interacted with Quasha.She is awesome!! Professional yet friendly and gentle in walking me through. It's the perfect amount of everything.Thank you Quasha.

These ladies over here are awesome! Miss Q helped me out this time but Liz and all these ladies are awesome! Come see them for your storage and packing needs!

Liz and Q Best public Storage crew I have enconter. Awesome service, awesome attitude, made my day. Thank you girls AWESOME 🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🌹🌹🌹

Liz is so polite, helpful and extremely positive. I want to say thank you for all the help and information.

Liz is awesome! Thank you for everything

Great customer service, very professional, patient and respectful. Vannessa did a great job assisting me today and answering all my questions and requirements. Vannessa did all the paper work and explained it to me in a timely and professional manner. Well done and for sure will do more business with you, highly recommended.

Liz was very knowledgeable and friendly making the process easy. Good job!

Thank you so much liz and jenn

I have had a unit at this facility for a little under two years now and have had nothing but wonderful experience. The staff has been amazing! They're always very helpful and ready to help with any and all questions. I added another unit today and the Customer service was still as great as it was the day I started to rent there! A+ you wonderful people. -M

Thank you Liz we appreciate you

Thank tou Liz for helping me with my unit and online account

Ashley opened up early and got me a unit one hour before the property opened. She is great. Really nice!

Znique s. was very helpful, made everything easier than I thought. Great customer service ,thank you.

Thank you so much Ron & Ashley for your above and beyond customer service.

Thank you the property people are very nice good place to store with.

Liz is very great and helpful. I always get friendly reminders from her . Very much a people’s person

Today I was in a hurry because I had to be to work at 11:00 am and need to get boxes to pack my stuff to store tomorrow. I went into the storage and saw Renee who was very pleasant. She was very welcoming and friendly. Not only did she get me the boxes I needed I also was able to get my storage unit today. She was such a blessing and an excellent employee.

Thank you Liz, Jorge and Ranee for all the help!

Quick and efficient, thanks Autumn and Sandra!

Great location staff was friendly and helpful. Autum and Sandra were really nice. Easy to get storage and just as easy to close when we finished.

Thank you Liz. I was very happy with your good work and that’s why I came back again.

Outstanding service, the best!!

I pray That the Lord continues to bless you young lady thank you Jenn

My wife and I have rented from many different Public Storage facilities the last 16 years. I can tell you that this is the best we have come across. Liz the Property Manager is amazing. Great energy. The entire facility is clean and secure. Excellent example for the Public Storage organization. 👏 👏 👏 5 stars! Thank you.

Thank you Liz

When I was in need of extra storage I used public storage on kirkman road and it was a great experience. The customer service was excellent. The manager that assisted us; Liz was extremely helpful and answered all of my questions. I highly recommend next time you need storage.

Autumn was the best. She is professional, friendly, knowledgeable and the best customer service rep I've ever encountered at public storage. I would highly recommend Autumn to anybody at the kirkman road location.

Thank Liz, Autumn and Jen for all the help today

Thank you Jen, Liz and Autumn for hepling me with My renta

Great customer service spoke very well made everything was well understood

Jen provided me with Good customer service nixe smile

Daniel w Was very helpful with my move-in great customer service I’m very attentive

Thankful for Daniel W. And Auntumns help today❤️ Excellent customer service

Daniel W was so nice and helpful with me I didn’t really know anything about storage and he came through

Daniel w was very friendly I appreciate he’s help. thank you Daniel

Daniel W. Great guy and very professional.

Daniel W was very nice and helpful. He took great care of us!

Dan Neil w was great

My Sister and I have been using this place for a Long time, and like it here.

Thanks Daniel for making everything so easy for us. We very much appreciate his help. Thanks!

The place is new, nice and clean. The staff are super helpful and if you wish they will show you the unit. The service was super fast and easy. Daniel W attended us and it was awesome!!!

I was in the process of making an online rental agreement, and payment, when I recieved a phone call from Daniel W, to welcome my business, talk about customer service, wow, obviously I made the right choice and place. Thank you..

Liz was great! So helpful and knowledgeable! offered great customer service with an awesome personality really enjoyed my experience highly recommend this location great prices and wonderful staff !

Daniel was a big help and showed me everything that I needed. Love it here!

Daniel W was awesome and so helpful

Never in office always closed

Yes I was taking care of by Daniel w and he was excellent he was cheerful very helpful recommended things to help us out he's just a great employee and I would deal with him everyday I've had to mom

Yes I was taking care of by Daniel W here at Public Storage he is very nice very helpful and very attentive to our needs

Great thank experience

I came to the Public Storage at 900 Kirkman Ave. I had some things, (not alot) to store. The person that helped me was Deanna. She was very very helpful! Not only was she very helpful, she had a GREAT personality and did her very best to help me find a unit. Unfortunately, the things I had to store was to much for a small unit and not enough for a larger one. She gave me some storage hints to help me at home . She made me feel very much at home and I made a new friend! THANK YOU DEANNA!!

Just rented, thanks Jiji and Liz for all the help

Came into this location to purchases boxes. I needed help with the sizes and measurements, Liz was beyond helpful and knew exactly what I needed. The customer service she provided was beyond amazing.

Very nice storage as well as convenient .

Liz was so helpful and professional. The process was so easy to set up my storage account!

Michelle at Public Storage on 900 S. Kirkman Rd. Was awesome from beginning to end she was very professional and pleasant!!!

Went to this location to shop storage and was greeted by a service rep by the name of Daniel he was very professional,helpful and friendly I'd recommend this storage over any other

Daniel W. was very help and friendly

Liz and Daniel are such great people to me , they explained everything to me and we had a deal . I more than recommend these amazing people, Public storage should learn from them how to well assist a client.

Daniel was very professional. He did a great job taking care of everything i needed.

Service was fast, information way clear, Liz and Daniel were amazing!!

I love how friendly Ms. Liz and Mr. Daniel are. Very professional, helpful, and knowledgeable .

Excellent service. Very Friendly

This place is absolute trash. I reserved a storage unit earlier in the week and had it reserved for Saturday. I go in person to sign the paperwork, as opposed to signing online because I was gonna use my own insurance. When I went to the facility all she did was push the insurance on me. I told them I had my own insurance but they kept saying that you had to get theirs. I clarified with corporate after a quick call where they mentioned that they should have given me a form to sign, but they never did. Long story short, she “said” that she was keeping the unit on hold till the day that I had reserved it for (2 days later), however, I came in that day to find out that she never held the reservation. She in fact cancelled it and gave the unit away. So now I have a ton of items in my car with no storage. This place needs better management because it’s a disaster. All they care about is renting ASAP and getting their cut from insurance sales.

Michelle has the best customer service i’ve had in a while she waited till 6 PM just so I can come through the door To get the last unit she had available that I needed I am very pleased with this customer service I pray that she gets promoted to GM of the location due to her amazing customer service in high drive to satisfy customer needs

Liz was very friendly and helpful I Was very happy with her service she was awesome thanks liz

Manager is very helpful and is always willing to assist

Manager Liz is beyond helpful. She goes above and beyond to make every interaction as pleasant as possible.

I was very pleased with the customer service provided. Thank you for assisting me with my move in. I would recommend this location to anyone

Love this place! Always clean

Rosemary is Amazing!!! So helpful, kind, and knowledgeable.

Great service

Outstanding staff

Exceptional customer service is what I look for with any company I consider utilizing. I was very pleased with the level of service I received while securing a storage unit with Rosemary! She was very patient, attentive, courteous, knowledgeable and went over and beyond to ensure my needs were met. I look forward to recommending this location to my family and friends in the future.

Thank you Liz for always being available and helpful

The staff are all awesome and very professional. I believe its a reflection of the management.

Happy as well confides. Clean and safe.

Rosemary was a great help . She is the one that set up my account and got me all check in . She is very pleasant and gave me recommendations on things I might need or different units to make sure I picked the best one that fits what I need . would rate this a 5 star experience! Thank you again

Great place for moving supplies! Plus the staff is so helpful and nice.

This location is always clean and friendly. My unit is just what I asked for and the lady up front assisted me with buying boxes and tape and she even helped me carry them. I haven’t had no issues at this public storage. I will definitely be a customer for awhile. Thank you!

OMG!!! The great staff, went in to buy boxes and other items the staff were super friendly and helpful....

Quite pleased overall. Great price. Clean. Friendly employees. I wish they were open til 10 like other locations. And had access to the carts after 6. BUT, so far, I'm happy here.

Do you have any 10X10 unites and how much per month?

Final visit to clear out unit. They were courteous and helpful. I highly recommend this location for your storage needs.

Worst service ever!! My family and i recently rented a storage here and we came all the way from Clermont with two loaded vehicles only to take everything to the fourth floor and not be able to access it due to a lock being put on the unit so we had to take everything back down the elevator only for it to stop working which forced us to switch elevators....Now we are having problems with getting a refund! DO NOT RECOMMEND RENTING HERE !

STAY AWAY! THESE PEOPLE DON'T KNOW THE MEANING OF CUSTOMER SERVICE! AND THEY TALK TO YOU AS IF THEY ARE DOING YOU A FAVOR THAT THEY REALLY DON'T WANT TO DO. THE LADY AT THE FRONT DESK DIDN'T WANT TO HELP ME BECAUSE SHE HAS TO GO BY 6... IT WAS 20MIN TILL 6 AND ALL I NEEDED WAS MY GATE CODE. SHE BASICALLY TRIED TO PUT ME OUT! FIND ANOTHER STORAGE UNIT!

Very good.

Muy ordenado y atención rapida

Liz was so informative and helpful that I just needed to thank her. 💕💕

When I got there Ciz was very pleasant to talk to. We talked about for a while about the show You off of Netflix. She was by herself the first day. was there. She locked the doors and showed me where my storage unit was. Shes great and help me out a lot and I want to thank her. The last day I was there I had a couple questions about how to not get charged for the following month. He was very nice and he said that he was new but great job of knowing what your doing Daniel. This Public Storage was a great experience for me thank you guys.. be safe out there. Thank you.

everyone their was very friendly and professional. it was my first time choosing them and the staff helped guide me in the right direction. the storage unit was clean and organized...and the area where the front desk was also clean. everyone was wearing mask and there was hand sanitizer out in plain sight for use. definitely recommend this location if you live in Orlando.

Roaches and bad customer service

Was very helpful and was wearing a mask the whole time !! Thanks again

Great serivce. I stopped by to ask a few questions regarding renting a unit and Jasmin was very polite, professional and helpful. I would definitely be back when I'm ready to put my stuff in storage!

My experience was pretty distraught at first, and then, with the help of Liz, and Jazz, who then made me thoroughly, understand the ins, and out, of what I was getting into, with my lease. Thank you two, very much.

Brenda did a great job helping me and was very friendly

WILL RAISE YOUR RENT OUT OF NOWHERE, MANY TIMES, IN LESS THAN A YEAR

The air conditioner is broking on 4th floor , a temperature is equal to the outside one. No notifications, no explanation, plus they constantly raising price on the storage unit.

VERY NICE STAFF AND VERY KNOWLEDGEABLE

Very dissatisfied with this public storage I paid $160 for 6 days and they just returned $45 no clear information they denied to return the money back for the other days and when I moved out they denied to received the lock which by contract I could return it! And then a month and a half ago I just received the notice that by contract I could return the lock but for 30 days after the move out and then that even if I received the wrong information when I moved out they can’t return the money that I paid for a whole month I never used! Really bad customer service

Good customer service

Very nice new staff!! I got there at 6:30 just at closing and my code didn't work. She had already locked the door but she let in to look up my code.😍 Previously I'm sure it would have been closed lights out and crickets!🥴 I was there the other day and also was pleased with the friendly and helpful service. Now I don't feel so bad spending money on storing the stuff that I really don't need LOL.

Liz was great and has great customer service keep up the good work liz

Thanks for everything Liz

Tish helped me out in every way possible. She has excellent costumer service thanks Trish🙂

Tish gave me excellent customer service!! She was awesome!!

Tish was best at showing me a perfect space for my needs

It was horrible, the elevator doesn't work properly. So I was stuck on the second floor a out 20 minutes because I couldn't take the stairs due to knee surgery. He to take them anyway. I called twice to corporate office to get help

Haven't been to my storage unit in over 1 yr. Tish helped me with all my information and I switched to a bigger unit. Customer service was wonderful, simple easy transaction with my upgrade. Great experience, Thank you Tish!

tish showed me a couple units to see which one works for me. i pick a 10x30. its very clean here and i advice people to rent here. great customer service.

TISH was wonderful. Nice smile explained everything. Really helpful. Awesome customer service this location is really good for storing

Tish is a pleasant person that has great customer service. I rented here today and she has shown me a space to store my things.

Ms. Kim helped me and my mom. She was GREAT‼️

Customer Service Sucks

Customer service is polite and on point.

They have great customer service and make you feel comfortable as possible. They give you a better understanding of everything and give you laughter and joy.

Walked in looking to check the different sizes for potentially renting a storage. Tanzia & Liz are great people to have working for you.

Ms.kimR had great customer services

Great Experience With Kim R. Thank u Kim. R.

I stopped by yesterday and was inquiring about prices and storage size for my mother due to her moving soon. Kim and Liz was very nice and answered all of my questions and also offer suggestions on the size storage I needed. Very nice ladies, and was very knowledge and nice, which alot of customer service reps lack lately. Thank you ladies, hope to see you soon

The staff is always extremely helpful! Easy to get sign up. I’m really happy I decided to go with this storage unit.

Muy bueno y cómodo al comprar

Thank you for the awesome customer service and making things so easy , Ms. Tshwanda !!!!

Superb customer service! Liz was Very informative. Environment is always clean , really made me feel welcome and confident in my purchase for time being of rental.

Would definitely recommend to anyone for storage needs...Custom service is awesome and the place is very clean...Would definadefi store my stuff in the future

It is very dependable and the manager is helpful and make sure you understand the property. Very nice customer service, and in a good location.

Very professional and helpful with getting me in and out . Courtesy and very clean space and location.

Came in for moving supplies. Liz is very knowledgeable and knows her product. Thank you for making it easier for me and less time consuming. She’s so friendly and helpful!

Thanks for all the help!

Aceptable

Chere

Giving five stars for the amazing costumer service. Senitra was extremely welcoming, showed us around and helped us with everything that we needed it. Storages are clean, they have elevators and karts to help. Highly recommend it

Love the location and staff. I was driving by and noticed they inside storages. Stopped by and was greeted by Ms Senitra. She was a awesome help. She explained everything to me and gave me a tour. I loved it all; the location was very neat and clean and the staff was very courteous and helpful. I'm glad I decided to stop. I love my unit and it is just what I needed.

rose was very pleasant and very informative!

My experience at public storage “Kirkman location” was awesome!! Ms Senitra was very helpful and generous. Area/empty units were clean she walked around showed me different units that would fit my needs. I’m very satisfied and thankful.

Ran in to make my payment on my lunch break and the Manager Senitra was very fast and Friendly! And I thank her for that!

Came in to make my payment and Senitra was very nice to me and I love how clean the property was!

I call over the phone for a quote since I was having a issue with the website and Kim who answer, took her time to help me with every question I had

Today I took My Aunt Theresa to Pay her bill! And I must Say Kim was so nice and pleasant with us! Great Job!

Love this location! Friendly staff and clean facility. Will definitely recommend to family and friends!

The staff was very knowledgeable and helpful. Very clean office. All of my needs were met.

I love this location. Very nice and clean. The staff is wonderful. Kimberly was very patient and assisted me with everything and made sure my storage needs have been met.

Very professional and knowledgeable staff. Resonable rates. Very clean facility. A lifetime customer.

Great location. Friendly workers. Lindsy and Kim and Liz were soooooo helpful. Thanks ladies @ps

The office at this public storage is always clean. The floor that my storage is on is always clean. I love that everything here is always clean.

Friendly and efficient. Fast process and clean. Decent location.

I had an amazing experience here ! Staff was very friendly & made sure all of my questions was answered . Great prices as well !

My experience with public storage has been deplorable and unimaginable. The public storage manager Lindsey greeted me with such disrespect and treated me like I wasn't a valued customer. I approached her regarding an issue concerning my storage unit and she completely ignored me like I was not in her presence for about five minutes. At this point I was becoming angry, so I asked her once again could she offer me assistance and she yelled "I'm busy and you're going to have to wait." I would have believed that but she was just sitting at the desk again I asked for help only to get ignored again. After this I left the store and went to another public storage store to seek help and found it.

Fantastic!! Excellent!!

Liz was so helpful and willing communicate with me because deaf client.

I love the staff at this store (especially Liz 😉). Everyone is so friendly and helpful. I love the energy. Thanks a million ladies. ❤

Tish was great she made sure I remembered everything, that way I wouldn’t have to pay any late fees. Everything was simple and easy.

Estoy muy contenta por la amabilidad de liz, e Vince de su atención. Hoy lunes 10/29/2018

Thank you Vince, Lindsey and Liz were so helpful to find and transfer my reservation at a different location for a more suitable unit. They really heard my need and responded quickly. Vince called the other manager in front of me to coordinate it all. Thanks a ton!

Lindsey and Liz are the greatest, they helped make my move in is a smooth as possible and I’d recommend this place to anyone. Their customer service deserved 10 stars and I’m forever grateful. Thank you ladies for your excellent customer service.

Shopping for best price

Very helpful and information. Nice facility

My brother and I rented a storage from this place a few months ago. We contacted the corporate number to solidify the rental, based on what was available. We were told that there was one unit left for the size that was applicable to my needs (and the amount of things he had). His job was relocating him. We arrived, and of course, the only unit that was available (per the conversation), had a broken lock (that had not been repaired as of yet.) We were pressed for time and had the things already in the truck. We were then introduced to another unit bigger and of course, much more expensive. My brother asked if we could get a courtesy price change as we didn't know that we would arrive and there would be a broken lock. Of course, not. We must call the corporate office (contact) and make a request in this regard. We moved forward as we knew someone would understand. Spoke to a manager and nothing. Spoke to another manager about three months later. Got a call stating that the company could not be able to assist at this time. This is a huge company. Be careful when you are shopping around for a storage. Try a smaller, storage company that believes in service and don't have an agenda when you arrive (stating that the only unit has a broken lock). If that's the case, fix it, so integrity is not at question. Of course, the rate has increased because we have not moved the things yet. I guess this is because you are expected not to have the space this long. I am not sure. However, pay attention to the representatives' conversation and look for service. It's easy to pay for service, "when it's service". Be blessed!

Great staff and location

Even thou I'm late paying lol the girls are always so sweet

Lindsay has been very courteous professional every time I've come here she's help me when I asked her. She even stayed kind of late i thought late just like I needed a cart and she stayed and helped me with the cart cuz I had a big load and I really thank her.

Lindsay is the best

Lindsey Dominique they was really helpful Thank you very much!

What's the point in making a reservation online if they're not going to have that unit available when you go to sign all the paperwork? I reserved a climate controlled unit for a reason but when I showed up at my check-in appointment, they had no climate controlled units available. The closest one was another 20 minutes away which wouldn't work for me because of their hours and my work. Now come to find out they require you purchase insurance on the unit AND a $20 lock from them. None of this was stated anywhere on the website or confirmation email. Sure...the fine print said subject to fees blah blah blah but the whole experience made me feel like I'm at a sleepy used car lot. If I didn't NEED this, I would've walked out and figured something else out. Thank God they honored the online price...one positive.

We had a great experience with Lindsey who is a wonderful person and seller! I almost bought everything that she offered on the store! Right location, wonderful staff and good prices! Recommended!

I have used this facility before and was very pleased with the service. I came back again and the experience was not lacking at all! I recommend this site! Ebony was a pleasure and very patient!!

Awesome, actually had a good time getting a storage unit, how often do you get that.

Excellent attention kedricka, very friendly and with an excellent disposition to solve my need. I’m so happy for her attention today

Lindsey is friendly and attentive to customer needs. The premises upkeep is well maintained and I recommend this place if you are looking for a storage unit.

Rented unit here after being unable to even see anyone at U Haul down the road for an hour. Lindsey was a tremendous help and the entire place is clean and well maintained.

Super satisfied with my experience here. Place was clean, service was fast, staff was professional and nice; overall fantastic.

Não consegui usar por não ter uma carteira de motorista americana. Mas, como poderia ter se sou turista? Tem empresas que fazem esse trabalho de guardar malas.

Great customer service

I understand the need for pest control but the smell is so bad it makes me sick when i would go there. After i moved things out my clothes and furniture smell of pest control chemicals for months. Hidden fees as well.

Lindsey was amazing and hurray they had a 5x5! Right location, super clean and amazing service!

Great Staff

The first month is reduced.

This place is HORRIBLE! They have all kinds of hidden price hikes that literally will cost you an extra $500-$1000 easy within a matter of 6 months. I can't wait to get my stuff out of here as I detest unethical business.

They're awesome and do their best to always help you as long as you keep communication well with them.

Good clean facility and friendly staff. Been using this place for years until recently moving to Texas.

Excellent customer sevice Linsey and Samantha were very helpful in informing me of my options and showing me the available spaces that best for my needs.

Exelente

Amazing customer service, always friendly and very helpful!! I would definitely recommend!

She was very outstanding she was very supportive and she explained to you the different things that was going on with your account awesome supervisor ..

I came in right @close with a few boxes to put away...I needed a cart for the big boxes that I had, although Rhonnett was clocked and.the location was closed she allowed me to use the cart and waited until I was done!! Thank you so much Rhonnett for going above and beyond!!! I appreciate it. Regards, DSB😊😊

Lindsey is awesome, on point and the building is always clean..

Great people here, very helpful and know their stuff.

They say first months rent is $1, but then when you get there it's a $55 admin fee plus the cost for your lock. So basically they lie to get you there straights SCAM and faulty advertising!

Great service & location

Awful customer service. I walked in at 2:25 and asked for a dolly and left my drivers license....came back at 2:42 and the office was locked with a sign that said be back at 3:30 so now I'm just sitting and waiting because I can't drive without my license!!! She could've just said I'm going to lunch in a few so I would've known. Ugh!

Great location good place if your looking to store manager Lindsey is awesome nice and clean place has everything you need for your move very friendly staff always helpful

Rhonnett and Lindsey (the property manager) were very friendly and helpful! I love their personalities and the service!

Rented for a month good prices good cashier very nice and attentive

Very easy! Great service!

Sasha & Lindsey were excellent, very thorough, and explained everything . Thank you for your service

It's cool

horrible. no one is ever in the office. only 2 dolly's to use for all units and until 5:45pm only. big mistake renting here. I got this for convenience,but it has been very bad. I am waiting for over an hour for a dolly so I. an unload. do yourself a favor and keep away from this place

Lindsay in the office was super helpful with all my questions about storage. I would definitely recommend this facility. :)

If I could give this place negative stars I would. I don't recommend this place at all. Big rip off. They give you one price over the phone then when you get there it's a completely different price.

AVOID Unless you have an appreciation of price hikes, hidden fees (look for these when you get sucked in with one of their promotions). I can think of two other storage options I wish I had selected instead of falling for the promotion. Either of the other two would have cost about half the monthly amount I paid here. On a positive note, the staff was always helpful and courteous.

*Location: Right next to the Kirkman Road, is good place to easy to access *Security: not many CCTV, our unit locking spot is not strong enough to secure the lock. If someone has right amount of hand power you can pull the aluminum panel then can open the door. watch out! *Staff: Most disappointed part. Linda or Lindsey whatever her name, she is not kind at all.

The lady's we had are nice and kind and it the best storage we had.

The staff are the best!

I went to pick up some boxes the other day and was greeted at the door by one of the employees named, Dwayne. He did everything in his power to assure that I was in and out as quickly as possible. He was very polite and helpful, even offering to take the boxes to my car. I highly recommend this facility.

Very deceptive business practices. Also, be careful renting based upon size needed because their approximate storage unit sizes could be off more than 15%...OUCH. District Manager, Jahaira, is a poor representation for this company.

This is a good place to put your things. The people working here didn't mind taking their time with me while I decided what I needed. They were friendly but not pushy, I like that. If any of my friends need storage this is where I would tell them to go.

Came here to buy some boxes and plastic to cover my mattresses. Linda was very helpful. She even gave me ideas on how to use the merchandise that I purchased. She also explained that with in 30 days I could bring back any unused boxes which was very helpful.

Rented here from Linda and Stacey, both were very helpful. They took their time to help me get the unit I needed. When we returned they assisted me with some packing materials I needed for my furniture. Overall this was a great experience and I would gladly use this location again in the future. Thanks girls!

The staff here is wonderful! I really enjoyed Kaitlin and Linda's company!!! I highly recommend this location. It is very neat and orderly. I am moving to orlando and looking to find a potential place to store my belongings. I really think this might be the place. I appreciated how Kaitlin showed me around the property and discussed the different merchandise to buy.

I walked into public storage about a week ago and the trainee crystal was so sweet and polite she helped me with all my needs to make my move in as easy as possible, her customer service is great she knew exactly what to say. I would recommend this place, there service was excellent.

when to rent a storage unit. When I walked everybody stand up and greet me they were friendly and nice the employee crystal show me the unit she knew exactly what she was talking about she gave me the right size for the right price she helped my move in Be easy as possible if I had to rent again this would be the right place..

Ms Linda is. Soooooo. Sweet... She. Got me. What. I needed. For. a great price.

My experience at the Public Storage located on 900 S. Kirkman Road in Orlando was an excellent one. Linda Jade.and all the other staff were always most helpful, and attentive to every detail. They were very organized and their spaces are immaculate. It was really a pleasure stopping by the office every time I did. I would most definitely use their service again and will recommend them.

The service was excellent, we were helped immediately and they were nice and willing to help. Rachael showed us the unit and had all the info necessary to get us ready with our storage unit. Linda was also nice and willing to help.

I came in to rent unit Rachael and Linda were excellent, they know what they were doing they help me with my storage need very professional and knowledgeable. They know their products very well. Will recommend this place. Thanks for making my storing experience easy.

I rented a small space today from Linda, She was lovely to work with. She offered me plenty of suggestions to keep my belongings as protected as possible while I stored with them. I would recommend them to anyone in the metrowest area. And I got a great deal only a $1 to rent this first month.

Last week I went to purchase some boxes and when I went inside I was amazed of how great it smelled, it was like they had just finished moping the floor, this immidiately told me that this place was clean, I know the manager Linda and she is always really nice, but their new employee Jahaira came out from behind the counter and she helped me select some boxes, she offered suggestions that helped me save money. When she finished ringing me up, she came out again from behind the counter and helped me bring my boxes to my car. This is the type of service every business should have. I definitley know where I will be purchasing my shipping needs, going forward.

Very good costomer service skill

I rented a space last week and was very happy with my decision. I checked out other rental companies and I found this one to be the best for what I needed. Linda and Dominique were there to help make my move in easier. I would definitely tell others to check here if they need to rent a space.

Ashley and Linda were very friendly And the facility was clean

The facility was very clean and I was impressed with the manager Linda when I went in to rent a unit recently. The staff was very courteous and knowledgeable. You can tell that the property is maintained well and I look forward to renting there.

Very nice location, very clean, and Linda was awesome. Would recommend

I thought the place was neat and clean. The manager Linda was very polite and helpful with all my needs. I will recommend Public Storage to others.

This facility is clean and well kept. In addition, Ashley and Stacey were very helpful. They helped me find the best unit for my items, and when I was concerned about spiders or other bugs, Ashley came right to the unit and took take of everything. I highly recommend this location !

Great location, safe and clean. The office staff is very nice too they provide you with all the necessary information and get you out of there in a timely manor thanks to Tempestt and Stacey

Very great service from marleen and staff.

Great staff, Linda is always nice. Property is always clean and well maintained.

It was great Rachel had great customer service she was very nice.

Sylvia and Ashley was. Very helpful. And friendly