Wonderful professional and sweet manager Christine is very helpful Thanks for your great service.
Great service from Christine very nice and helpful
Christine is so awesome very professional and very knowledgeable
Got helped by Christine she was very friendly and professional.
Came to get storage have been having bad luck recently and Christine is amazing wonder customer service and very friendly
Christine’s service was splendid quick easy and she was super friendly and explained everything !
Great Service by Chistine.
Great service Karla, love how you tread us customer and always with a Huge smile.
Every time I have to come to office Christine is a great help very friendly and she knows her job very well thanks for great Customer Service
I want thank Christine For all her wonderful Help today on paying my long term monthly rental..... great I was at two other locations doors were closed....so I found another one in the Area to pay my monthly in person
.. thank you so much Christine..... Keep Up The Good Work
Christine is such a awesome property manager, she went above and beyond to get our rental unit information over to us when we almost missed the opportunity to get the perfect rate.
Awesome customer service from Christine she was very professional and nice. The property is very clean too.
I’ve been using this public storage place for a while now, and it’s been a solid experience. The facility is clean, secure, and easy to access. The staff is friendly and helpful. Pricing is fair for the quality you get. Overall, a good choice if you need reliable storage.
Give Paul a raise already!
Christine was an absolute pleasure helping us get a new storage unit as we prepare to move houses. Got us all sorted out in just a few minutes and ready to start moving our stuff in same day. Thank you!!
I been renting for almost 3 years a 5x10, how is it online they’re starting at $67 but I’m paying $215 a month for a small storage unit and the bigger ones are cheaper than what I pay! It’s ridiculous honestly and such a scam
Paul was so helpful and and just nice. Thank you!
Recently rented a storage unit with Karla the property manger. She was wonderful to deal with and very willing to help. I was having issues with my online reservation and she spent nearly 2 hrs with me getting it sorted out. She helped me get the size I needed at a great price. She did all this in 100 degree plus temperatures while working in a non air-conditioned storage unit since their office is being renovated currently. It was nice to deal with someone who cared about providing great customer service.
The facility is also very nice. Currenlty under renovation. Clean with fresh paint. Great location if located near Dean and Lake Underhill. But the real reason I rented there was because the help I recieved from Karla. If she wasn't willing to help me with my reservation issue, I definitely would have gone elsewhere.
Thanks.
Karla es una señora super bien me atendió, con mucho conocimiento de su trabajo y con excelente calidad de servicio.
Karla is the most helpful person ever, she took care of me when no one else would! I will name my first 3 daughters after her!! Public storage thumbs up
Karla gave me an amazing service. The young lady has a great 👍 attitude
I searched several properties in the area and this was by far the least expensive even after the fees. The next day I got a call from Elham who helped confirm my reservation and explained anything that I needed to know for my move-in day.
Paul is so helpful and kind. Great prices and service! Thank you Paul!
Paul was amazing! Thank you for your help!
Paul is a very kind guy, he was responding all the questions accurately, we are happy 😃
Christine was absolutely great and super helpful !!!
Carlos was a professional made everything convenient and the understanding would recommend others who experience their opportunity to receive this type of service. Thank you again
This place is awesome! Customer service is always top tier. It’s so convenient being near a gas station and that guy Paul is so nice! Very much recommend!
Karla and Carlos were very helpfull and Karla Is the best.
Thank you karla for an amaizing service
Paul and Josie were great. I had an issue with the unit lock, and they took care of it. Great team! If you need storage room, I recommend this place. Thank you, guys!
I had a great experience with the management here, Karla was extremely helpful and courteous. I highly recommended this location/business.
Paul did good job helping me
Excellent service with Paul. Been using this storage for over a year, and he always helps and have the right answers. Keep doing great job.
Elham kept a smile on her face and was very helpful will recommend to friends and family
Good prices and friendly service will return again if needed! Karla was great help up front got me checked out quick.
Paul made our experience smooth. His hospitality is something you don’t see often
Paul was so wonderful! Made the process very smooth and fast. Thank you Paul !
Paul was awesome thanks for your help.
This is an amazing and convenient storage facility, close to exit roads and expressway. Paul and Angel are fantastic on staff at location. Kudos!!!
Muy buen servicio! Gracias paul
Paul is the absolute BEST! He took the time to answer all of our questions, made several suggestions and recommendations and was able to find the right unit, the size we needed and within the price range we wanted. Every single interaction we have had with him has been beyond wonderful. He is professional, patient and very knowledgeable. I look forward to continuing to rent from this location because of Paul. Thank you Paul for all your help.
Paul is such a great employee at the public storage on lakeunderhill. Great personality
Joseph made everything fast and simple!
Had a great experience with Paul on-site. He explained everything in detail and was very prompt. Thank you for the easy process on getting us what we needed.
I couldn't of have an easier time getting service, thanks Karla
Karla provided me with excellent service, thank you so much
Amazing help by Paul helped us get everything together after some mistake online. Amazing service!
joseph made everything easy and accessible definitely would come back
Karla gave me great service
This place has awesome customer service. Paul was super helpful and kind
Arranged everything over the phone BEFORE I arrived to actually take possession of the unit. After 30 minutes with "customer service" and then another 20 minutes on site with my initial load of storage, I was informed that the $1 move in special offer they were advertising did not apply to my rental as it wasn't valid "this month" even though it is clearly advertised. I thought to myself ok...I did not read the small print...my mistake. Then, right before paying for the unit and finalizing everything, I was advised that they required "insurance". I asked why wasn't that disclosed when I started the process? "I don't know" was the clerk's reply. I turned right around and went to Uhaul. Sute Uhaul is slightly more expensive, but they offer more variety and they don't attempt a "bait and switch on potential customers." Very disappointing experience to say the least. Know before you go would be my advice.
Paul is amazing! He is so nice and helpful!
Paul is amazing! He is so helpful and kind!
Paul made the process quick and easy.
Karla gave me great service.
Gracias Stephanie y Paul estoy a gusto con el servicio ofrecido.
Paul is an absolute legend. Great guy with a positive attitude.
Paul’s customer service is the best always a pleasure coming in!
Paul was great. He helped to pick out the right size unit for my gear.
Karla gave me great service
Terrible customer service and lease agreements! I mean seriously making me pay for a full month for vacating on the "first"(unit empty on the 31st)! No pro-rate offered! Half of my belongings destroyed because of their not so "temperature controlled" unit and bugs!! Call customer service wait 20 plus minutes get transferred around to practically be told oh well nothing we can do pay the month or get sent to collections! Don't rent with them! Plenty of other Storage companies the offer better solutions!!
Judith was great she helped me find the perfect unit great prices thank you for your time 🫡
Karla gave me great service
Karla gave me great service
Want GREAT customer service see Paul .
Was having a day i thought i should not of gotten out of bed, needed a place to store my daughters Christmas gift (piano)he was closing in 5min but he went above and super beyond ,made sure i got the size i needed and nothing bigger as money was an issue he helped me messure the piano and unit 3 times making sure i would have enough space without damaging my property he was of super help and flipped my day from bad to great with the atention, understanding and service he offered me.
Thanks again
Karla gave me great service
Karla gave me great service
Public storage is a very exceptional storage space! Paul works very well with his customers and makes everything quick and simple. Highly recommend this location for storage. 5 star definitely
Karla gave me great service
Karla me dio un Buen servicio
Paul is awesome great customer service!
Paul is the best. Always doing his job
Joseph was amazing!!! Super helpful, and even helped me move a heavy item, whereas I would’ve had to move it on my own. If you need anything ask for joseph!
very organized and helpful staff. made for an easy move
Conveniently located next to a gas station and great staff. Thanks Paul!!!
Karla helped me in the office. Shes great!
At this facility Paul is Wonderful !!!
He not only is helpful patient & attentive to the customers needs. He takes his time to explain protocols & procedures, helps out anyone who requires his assistance.
I have seen him demonstrate this not only to me & my family but to several other customers with care who ran into a wide range of issues. He treats everyone with the same respect & always so is calm & kind . To be completely honest
Paul makes us feel like family 🙏 This is the reason why I like this particular facility & why I will continue to patronage this establishment at this particular location. Paul goes above and beyond!!! A++++. Please don’t ever let Him Go ❤️ My family & I have been going almost 5 years here at this location due to relocating
Karla gave me great service
Joseph was very helpful and friendly with my rental.
Great Coustomer service. On point with her knowledge with the company an service. Would come here again.
Recommend this place to anyone an everyone who needs a place for there storage needs.
Paul is amazing. Super helpful, kind and knows what he's doing!
Great Customer Service. I highly recommend this facility.
Karla is amazing! Very friendly and bubbly. Clean building and nice bathrooms.
Karla gave me great service
Joseph was amazing helped me get in and out was really helpful
There's a lot of Public Storage places out there but what really separate them from each other is the great service and the attentive people you can have from the employees you are going to deal with! This is exactly what Paul offered to us from the moment we entered the store! Paul is a Great employee and a terrific human being! I will recommend this place 💯 thanks to him!!!
Karla is amazing great help thanks Karla
Karla did a great service
Karla gave me great service
Leo was very helpful, thank you Leo. He was very professional and knowledgeable.
Leo did a great job, thank you.
Leo gave great customer service i would definitely recommend!
Was there Sunday and Paul answer all my questions and concerns so friendly and great customer service 👍🏽
Paul was very friendly and amazing customer service
This place had great customer service . Paul really made sure to explain everything and made my process 10 times easier