Public Storage Self-Storage Units at 6770 Silver Star Rd, Orlando, FL
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
5'x5'Online only price$ 33/moSmall 5'x5'
$ 33/mo $44Best Price Label
- Inside unit
- 1st Floor
5'x5'Online only price$ 34/moSmall 5'x5'
$ 34/mo $45Best Price Label
- Outside unit
- Drive-up access
5'x7.5'Online only price$ 39/moSmall 5'x7.5'
$ 39/mo $52Best Price Label
- Climate Controlled
5'x10'Online only price$ 51/moSmall 5'x10'
$ 51/mo $68Best Price Label
- Climate Controlled
5'x8'Online only price$ 52/moSmall 5'x8'
$ 52/mo $70Best Price Label
- Climate Controlled
5'x10'Online only price$ 55/moSmall 5'x10'
$ 55/mo $73Best Price Label
- Outside unit
- Drive-up access
10'x5'Online only price$ 58/moSmall 10'x5'
$ 58/mo $77Best Price Label
- Inside unit
- 1st Floor
15'x5'Online only price$ 84/moMedium 15'x5'
$ 84/mo $112Best Price Label
- Inside unit
- 1st Floor
10'x10'Online only price$ 85/moMedium 10'x10'
$ 85/mo $114Best Price Label
- Outside unit
- Drive-up access
10'x10'Online only price$ 86/moMedium 10'x10'
$ 86/mo $115Best Price Label
- Climate Controlled
15'x10'Online only price$ 103/moLarge 15'x10'
$ 103/mo $137Best Price Label
- Climate Controlled
10'x20'Online only price$ 105/moParking 10'x20'
$ 105/mo $139Best Price Label
- Uncovered parking
10'x15'Online only price$ 107/moLarge 10'x15'
$ 107/mo $143Best Price Label
- Outside unit
- Drive-up access
10'x20'Online only price$ 158/moLarge 10'x20'
$ 158/mo $211Best Price Label
- Outside unit
- Drive-up access
20'x10'Online only price$ 166/moLarge 20'x10'
$ 166/mo $221Best Price Label
- Climate Controlled
10'x25'Online only price$ 253/moLarge 10'x25'
$ 253/mo $338Best Price Label
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Self-Storage Near Orlando
Resources from the Help Center
If you've never rented self storage before, we're here to help.
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Here's what you need to know to make the process as smooth as possible.
Orlando Storage Units On State Road 438 Near Pine Hills
This Public Storage in northwest Orlando offers cheap self storage units to customers near Pine Hills.
Located on the south side of Silver Star Road, just east of Hiawassee Road, this facility features indoor storage units with hallway entry and outdoor storage units with drive-up access, along with climate controlled storage units too.
There are also rental parking spaces for vehicle storage and a property manager lives on site at this gated facility.
Less than 10 miles from the eastern shore of Lake Apopka, a 5x10 storage unit at this location is the perfect place to store recreational gear, including athletic equipment, as well as camping, boating and fishing gear year-round.
Businesses along S.R. 50 can grab a 10x20 storage unit to unload extra supplies, office furniture, inventory and paperwork within minutes of the workplace.
Evans High School families can find some storage relief with a large 10x30 storage unit to declutter a messy garage, guest room or just somewhere to store old furniture and appliances when it's time for a home furnishings upgrade.
Easy access off of S.R. 438, and just a short drive from Colonial Drive, S.R. 408 and S.R. 425 makes this a convenient self storage location for customers in Hiawassee and Ocoee too.
Situated in the heart of one of Orlando's most diverse communities, and with the recent revitalization of Pine Hills, this Orlando Public Storage is a prime location for residential and commercial customers throughout the area to find affordable self storage options and top-notch customer service.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 660)
Good Customer service 👍 👌
Sue Kim was friendly, courteous, patient and very helpful. She did an amazing job assisting me. Customer service was excellent. Thanks for all your help. Greatly appreciated.
Jay was very helpful and courteous !
Just wanted to give a shout out to Jo who works at the Silver Star location. Thanks again girl you rock!! I got there mins before closing on a Friday of all days but she still let me in and helped me out with a smile on her face. Great customer service!
Jo gave excellent customer service !! 10/10
Nice place to use as a storage
Amazing Customer Service and peace of mind. Jo went out of her way to make sure my experience was the best!
Service was everything Jo really help us out a lot I love this location I’ll definitely be back thanks Jo for everything
Best customer service. Highly recommend!!
I hade the best experience. JO was amazing and I would definitely recommend using this facility if in need of a storage unit
JO was so helpful she made my experience really good. I would recommend public storage for its hospitality.
Jo was amazing and answered all our questions we had! Thanks so much !
Jo was amazing and helped with everything we needed very great experience 10/10
Love Jo, absolutely professional and motivated..
So I had the most amazing experience moving my things into this place Joan was such a blessing 💕 we need more people like her in this 🌎
Great professional 👏 quick super friendly and well verse in storage matter gave good advice for storing item and keeping things safe..recommend them highly. Sue and Jay super people thanks for your help.
Good customer service
They were very friendly and helpful and l would recommend them to anyone. Thanks bless.
Carl was a great help in getting our space
Very good service even come with special👍
Lilith was very amazing
Great staff. Lili attended me and he is great very helpful and nice
Polite workers, great prices and is a very convenient place to put your things. The only problem is you may get rodents in your storage unit.
The manager I engaged with was very professional courteous and helpful. Securing my unit was a smooth transition the only issue I have would be the need to upgrade the the entire facility for superior customer satisfaction
John was very helpful in renting my space
I’ve came to Lily’s location for assistance for an issue I was having. She automatically got on the job to help me with a solution. I was left completely satisfied and relieved. She was kind and patient. Lily is a Great Asset to your Company.
Great place, lovely attendant. 😊
Gate Access close too early
They have a major rat problem it ruined everything! They wont tell u and the insurance company knows this and won’t give up the money
Ricky was super helpful!
Was quick and thorough
Rick was the best can't thank him enough he went above an beyond....thank you Ricky
Excellent customer service and clean
Very professional and clean storages.
Ricky was a nice manager and super helpful. Highly recommend
Ricky got me exactly what I was looking for. He’s was 10/10
Katrina is a Rock Star. Thanks for helping my stress level stay on cool.
Best customer service from katrina
Ms Katrina was very helpful and respectful in helping me resolve a matter. The restroom was very clean as well
Carl was helpful
Stopped by this location on silver star to inquire about getting storage units but wasn't to sure what to get but after speaking with Katrina I was very pleased with how this staff member presented herself and the professional representation of the company, she needs a raise...good job Katrina
Great service from Katrina
Katrina did great . She was the best she gave me the best deal and helped me out alot
Katrina was great location clean excellent customer service
Went in today and Katrina helped me. What a great experience. She was so pleasant and knowledgeable and really helped me out. Thank you Katrina, you're a star. 5 of them.
Buena atención, aunque solo en idioma inglés, el lugar está ordenado y limpio.
You was great 👍 thank you Connell..
Katrina was great
Katrina have excellent service
Thanks Ms Katrina! Great customer Service
Katrina was very very nice and helpful she had everything together and ready for I'd recommend anyone to come see her
Katrina was very helpful and patient
I had a very pleasant experience working with Tracey at the Silverstar location. I can tell she really cares about her work and providing superior customer service. She's very knowledgeable, personable and professional. Love her!
Tracey was very nice i appreciate all her service today good customer service
Mrs,Tracy was very sweet to me today as I entered the store. She was very knowledgeable & assisted me with what I needed, I was very confused on the box sizes that i needed to get & she gave me good advice on what I needed to get. I had such a great experience & will always remember how I was treated at the silver star location dealing with Mrs.Tracy
I help run a 5 star moving company and Mrs. Sarah in the front office was very helpful with our experience and very comforting. The client that I moved from Atlanta to the storage really didn’t understand their procedures but Sarah was very helpful.
In the service business, employees are THE key to success. Tracy is an example of an employee who builds a business's good reputation. A good reputation means more money for that business. I needed an indoor/temperature controlled unit for my 94 year old mother's furniture to get her home ready for sale. Somehow there was a computer glitch in transferring my current outdoor unit to an indoor space. Tracy solved the problem. AMAZING..... As you know, PS office staff work alone answering phones, going to storage units w/ customers for x,y,z reason AND set up new accounts. It is not an easy job having to actually be in several places at once. With all that responsibility, Tracy worked out the glitch & kept me posted on progress over the course of about four hours. You just don't see that type of follow-through in front desk/public facing employees these days. It is easier to not take that extra step needed for outstanding customer service. Tracy took that extra step while juggling other customers. Job very well done. Thank you Tracy!
Tracey was awesome. I've been having problems with my unit door since I got it in 2019. I came in so stressful. It was hot. She spent most of her morning helping me. And she forgot to clock in trying to help me. Thank you lord for sending a angel 😇 to help me. Great customer service.
Tracy At The Silver star Location Was So Helpful. Any Questions Or Concerns I Had She Helped Me. If U Go To This Location Go To Tracy !!!
Tracey was amazing ! Great customer service skills and actually took the time to ask me about my day and show me the unit that I will be moving my items into. She took her time to throughly explain the process. Even gave me a bottle of water. 😄 I will definitely come again for future service
Connell and Tracy are great
Tracey and Cornell is a power duo they helped my daughter and I.they took their time with us thank you guys
Connell and Tracy,made my storage search a gift from the gods. Friendly, helping and patient in this heat. Thank you both for this experience after the other two disappointments with other storage companies.
We met the sweetest little lady today.we were using the stairs and she showed us how to use the elevator and then she came back with a cart for us.Ms Tracey on behalf of my family We thank you
Tracey was so patient and pleasant she was very hands on She responded very well to all my questions Tracey is all of that and I appreciate her
Tracy my gurl….thanx for taking the time on the 4th of July to explain some questions and concerns I had. 🙏🏽💕🦋🌻👑
Tracey should get the most stars
Tracey explains everything good she is a good person
Ms Tracey has great customer service I pay my bill here every chance I get
Tracey has great people skills
Tracy and Connell are money. They conduct business the old-school way - smoothly and professionally.
Tracey was a great help
Tracey was awesome, she was friendly, patient and helped me greatly to find the best unit to fit my stuffs..im very satisfied and will.recommend this location to my friends.
My service here was a very great experience the staff member Ms.Tracey was well manner she approach me with a great spirit a smile that would light up any room she was so patient with my many questions I had lol my experience was very successful this location was very clean as well I’ll recommend this location to anyone thanks again Tracey you rock this definitely will be my go to location thanks public Storage and staff highly recommended 😊
Ms Tracy is informative reliable patient and easygoing She represents Public Storage well, I will recommend all my friends and family to store here with Ms Tracy
Tracey was amazing, she took the time to help me with my problems and provided me all the information I needed.
I am glad i met tracey has the best service and helpful
After reading all these wonderful reviews I was certain that 6770 Silver star public storage was the place to get a satisfactory and professional services, boy was I in for a surprise. I made a reservation 1 week in advance just to view the space got a reminder via email an a confirmation call the day before. When I turn up on 6/18 @ about 11:30 the door was lock we bang the door, we knock on the door nobody came, after a while standing in that sun we decided to leave, while pulling out we saw a car indicated to go in, the units parking lot we then decided to turn into the next parking lot which was a school nearby to see if that was a worker, sure enough it was, having to make a U turn to go back to the unit, that's what we did. Pulled up, parked went to the door it was still close, we knock again we bang because we just saw her went in and hopingto get her attention if she's is in the back. Not getting any response we call the phone she answered, after explaining that we are outside her immediate response was. "I saw you guys at the door, you're late and now I am on break but you can complete your rental online." It's was clear at that time that we will not be receiving the same experience people spoke highly of in the reviews. So I will not be using their service, no thank you.
Ms Tracey deserves 10 stars
Tracey is a great customer service representative, very respectful loves her job and gives her best. And she deserves a raise.
I wanted to take off my insurance Tracey told me about the App I will be downloading it Tracey has a great sense of humor in this rough times
Ms Tracey is great with people
Tracey was great, and helpful. So informative. Great customer service. Thank you so much; appreciate your time and assistance. Good price; better customer service. Helpful!!!
Ms Tracey is a sweetheart
Tracy was very helpful had a great personality and made moving into public storage very easy I would definitely give her five stars.
Tracy she's amazing she treat me very well she is amazing everybody loves her she is so amazing
Tracey is really thé best she has great customer service
Tracey was AMAZING! Very patient and took her time explaining the different storages to me, definitely look forward to being a customer here!
Tracey was very helpful today with assistance me I had a problem with my payment and she made it very convenient for me and solve my problem with great service and am very satisfied and I will be recommending her location to others!!!!!!
WOWWWWW! What can I even say?!?! Ms. Tracy from Public Storage waited for me late to arrive with my car full of stuff all the way driving from Miami. Then, she was so helpful, kind, and the second that I needed a change to my new unit, she was so quick to see what options she could find in their system for me and found me a perfect match. This public storage is the best but what make it’s the BEST is Ms. TRACY!!! and her wonderful customer service!!! Ya heard me!!!
Tracey was definitely a big help with helping me with my move out date. Great employee I couldn’t thank her enough I will refer people to this location because of her
Tracy is very nice and helpful. She was very patient with me And help with all my needs.
Tracey was fantastic
I’m giving this location out of all the stores I’ve been to 5 stars !!!!! I normally don’t do reviews but Ms Tracey is amazing she took her time to help me through the entire process she was very patient and professional I’d recommend this location to all locals in the area. Keep up the good work MsTracey
Tracey was kind and very professional and very sweet and explained everything very well 👍🏽
Tracey was very nice, I appreciate the help and I recommend this public storage for every in the area
Tracey was very patient and helpful great service!!!!!
Today was a great experience Tracy and akilah was very patient and very helpful full of laughs I was only there for 15 mins you guys have the best team keep up the good work ladies
Tracey was very helpful and has a beautiful personality
Tracey is always happy and helpful Thank you Tracey!
Tracey was very informative and Mr George is very kind
Tracey has great customer skills she is the best
Ms Tracy was nice I wanted to rent at the store in Hiaawisse but the man was mad disrespectful Tracey took care of me.
Akilah and Tracey has great personalities and customer service
Tracy was very nice and helpful
Tracey is great she is very professional
Tracey is very professional kind and has great customer service
Tracey was so nice to me and my grandmother when we came in today!
Judy needs to be trained on customer service skills and how to interact with people. A customer paying or not is entitled to ask questions without condescending responses. It is your job to answer the questions. The items would move today if I could, simply because of her rude and combative responses to my inquiries. I told her she was being very combative for no reason. Customer service is #1 in any business. Today, you failed. If given the opportunity, I will not use this facility ever again simply because of the lack customer service, care and concern of Judy.
Im so glad we stopped by and looked for a storage unit Tracey and Akllih were very genuine and helpful
Tracey and akllih are great with customer service.
Tracey has great customer service skills my unit is at Alafaya but I love paying here thanks Trscey for being so kind
Tracey is great nice
Tracey is a blessing to me. She is very helpful, caring, and loving. In these perilous times a helping hand is much appreciated.
Tracey is awesome and made the process easy.
Traci has great customer service skills she is a people person I read reviews about her and she did not disappoint my door was stuck today . Traci sprayed the door with no avail then she replaced the whole lock On EASTER Sunday and 30 minutes before the store closed traci did not rush me we did everything she could including fixing the door Thank you Trac
I wanna thank mrs.traci for showing me all the units and takeing her time out the day of doing that && even tho I didn’t rent one I promise to do a review on the excellent services.
Management is the best you must rent here. They go above and beyond to make sure your taken care of. Definitely 5 stars. Connell is the man. You can't go wrong dealing with him.
Tracey was very patient and courteous .Very courteous customer service
Tracey was very informative and gave a amazing customer service!!
Tracy I was nice
Mrs. Rachel is awesome and she totally have a great personality and to top it off great customer service
Tracie is super friendly and made the process to get a storage super easy.
I recently visited your facility and it was cleanest and Ms. Tracey is so energetic and friendly and will go above and beyond to help you and she is always so sweet and I love it thanks for a great experience
Tracy was so nice and understanding, great customer service
Tracy is friendly and informative she made the process real easy
Traci was very patient I got there late and she still waited and was very nice she explained everything we needed to know thanks traci
MsvTracy has great customer service skills she was gracious and nice
Tracey is always helpful
Tracey was amazing with me… she is very reliable.
Tracey is the best
Tracy was very nice and helpful
Tracy was great very polite and very knowledgeable in whats she's doing
Tracey was so busy with customers and available unswerving questions and helping people. She is really helpful and professional
Traci was the best customer service representative I ever met I would recommend this place for anyone
Tracey is very helpful
.Tracey is a jack of all trades..Having to service customers coming in, anwering calls, dealing with disgruntled customers, showing units is a task in itself especially when having no help. This was all while being graceful and kind to us all.
Tracey is the best attendant in customer service. Meet your next storage needs with Tracy!!!
Tracey. Is awesome Handling the load by herself Great work ethics Pay good and close ti details
Tracey is a wonderful with great customer service skills. She definitely helpful to me and my family with purchasing a storage united.
Tracy came thru for me today & prevented me from Ending my Years long relationship with Public Storage but because of care & Customer Service for her job & customers, she took the Extra Step that made me reconsider leaving & continue my business with Public Storage. Thank you Very Much Tracy.
The young last Tracey is very kind
Thank God for Tracy that is one kind Young lady she is patient and understanding I will always rent from Public storage because of her
Tracey is the best we all need a Tracey kind understanding and funny great southern hospitality
I truly notice a difference in the property management here. Very clean, friendly. Ms Tracy always appears to be in the best of moods, she helped my parents through google translate instead of turning them away because of the language barrier . Need more like her.
Tracie is really good she is always cleaning the building I love the smell in the hallways when she's finish
I love the public storage my experience there was great the property manager Tracey was awesome very helpful, she did her best to get me the best deals and storage unit closes to my convenience.
Tracey is very respectful and does her job very well and formal
Great storage,good price and hours good too and lastly customer service is phenomenal 👍
Cece was amazing.
Lady was nice and help me good
Cece was awesome
Judy was great thank you soo much
Tracy is good today thank you Tracy you have a blessed day and I love you bye-bye
Tracy was most helpful with my needs
The place is okay but need traffic improvement
Servico muy buneo, Elmer and cece was great help. Mucho Gracias por ayuda
Tracy is very good at the storage
Tracey is a sweet lady She really the most helpful I met yet
I WAS VERY SATISFIED WITH TRACEY SHE WAS AWESOME
Tracey is a nice and wonderful manager, she was very helpful, knowledgeable and curious in assessing me.
The lady was very nice and professional to me
CeCe is the greatest agent there is. Public Storage news to give her a raise. She bent over backwards to ensure we were happy with our unit. Very happy customer!!!
Wow, Cece is the epitome of excellent customer service! Her kind way of moving me through the rental process was phenomenal. I give thanks and praise for the Queen.
Tracey was polite and have great customer service skills
Tracey is the Greatest She is very knowledgeable and extremely kind
Ms.Tracy was very patient in helping my mother make a decision in picking a unit size,and I really appreciate her for really being kind a patient with my mother she is a very good worker and she knows what she's doing, Thank You again MS. Tracy
Good service, clean place
Tracey is a nice lady she took time to help fix my door it had been stuck for days Thank you Tracey for going the extra mile
Tracey, is phenomenal and a people’s person. She knows how to speak kindly and very courteous. I enjoyed speaking and knowing her. She made everything so smooth and very easy. With the previous workers, my experience was horrible. I’m glad for Tracey, and her professionalism and wealth of experience she brings to the company.
Tracey and Yashira is kind and helpful
CeCe is amazing, great customer service.
Yashira great customer service very friendly and polite very informative.
It was a plaisir to have Cece to serve today. she is very nice lady.
Always a pleasure to come here and pay my unit.
Don’t not put your things here!!!. Your stuff will get stolen and management is aware and have not done anything about it… I called the police because my items were stolen out of my unit, and management had multiple break ins according to what the officer told me and nothing has been done… it has to be a inside job I repeat do not leave your items here or you will pay the ultimate price as I did.
Excellent customer service from Miss cc
I made a reservation paid for it next day called to cancel i paid like 143 so i called to cancel and was gave the run around only to be told four days later that im only getting $21 dollars back for a lock i was forced to purchase through them but my other $122 was non refundable even though i never used the unit or went to the building barely 24hours passed before i cancelled but they say there policy is the admin fee and the first 30 days are not refundable. I waited four days to get a call to be told i lost $122 dollars to public storage i will next use them or recommend their customer service isnt trained or informed on their policies it sucks but thanks public storage for showing how much of a scam you guys are
CeCe was very very helpful, she assisted me in renting a unit for a good price,I appreciate it.
She is cool.her work is professional.i had a good experience
Crece is Amazing,mucho gracias 🙂
Awesome service i got today trying to get a storage.😀
Great help, good storage location, everyone looking storage come over here
Las persona son atentas y muy amables
cece was so helpful and showed me around. Good customer service :)
Excellent customer service always.
One of the best customer service I had received from any other location. Highly recommended
good business here, long time customer
Very well kept, prompt service,excellent customer interaction skills. Thanks so much Ms.Cece.
Awesome job from cece
Fantastic service with a 😊
Cece was amazing
Good customer service
Great service and clean place, always in and out. And Cece really knows Great customer service.
Cece was very nice and she gave me all the information I needed. Made understand and it was a smooth process
I always use public storage. Great service.very satisfied customer.
Cece was great help
CeCe was amazing,she gave great service today.
I just want to give thanks to Cece at the Silver Star location for walking me as well as my team through the process... She is great. Thanks
Cece wascgreat help me today. I rent all the time at public storage.
Happy customer the lady was helpful 😀
Thanks cede for your knowledge and help today. Appreciate it
Mucho gracias por todo
Good place,good prices
Amazing customer service,thank you very much to the young lady cece
Thankz cece. Great service. I recommend to everyone looking a storage space
Excellent customer service always from at this public storage
Cece is always there to help out and this storage here is cheap and clean
Thankz cece for helping me out today- good storage prices here
Connell was really nice and helpful. Unit was just as it should be and was well priced.
Satisfying Monday thank you for helping me find my unit thank you Damiana.
Thanks cece, for helping me with getting a storage and my whole experience was very pleasant and I recommend here to others
Ce Ce and Connell are very respectful ,helpful and nice people at this Public Storage. I hope you stop here for a safe and beautiful experience
Great storage place. Price is reasonable,clean Ac units and clean facility.
Miss 'D at Silver Star & Hiawassee was very helpful & pleasant, making my move in a smooth transition! Pauline
great service, understanding.
Excellent storage place
I just rent a storagevhere a got grest service, thanks cece
Cece was amazing. She made my move in very pleasant.
Great help with moving in from Damiana
I'm only speaking on the Public Storage on Hiawassee & Silver Star!! But I'm pretty sure all non climate controlled storages have this BIG problem! But nonetheless, this particular storage facility has a serious roach and insect problem!
Good customer service.
Damian was the manager and was very helpful and knowledgeable about the spaces and location.
Connell is a good sales representative for the storage.
Connell and Chere are the best at customer service ... I wish there were more like them ❤️
Great service connell
Connell was very professional and helped my mother obtain a dolly to help put her boxes in storage.
Happy customer 100 %
Damiana gave me the best experience checking in and giving me explanation for everything I give thanks
Mucho gracias cece for your help today.
Friendly service and great price monthly, thanks to Damian's. Great service.
Simple and str8 to the point. Well recommended
I came into this public storage looking for prices and Tonee was really patient with me and helped me find the best price. Definitely happy I got to work with her.
Cece and Rachel were very informative when answering all the questions I had in regards to moving in. They were very helpful in facilitating a quick move in.
The service Tonee provided was great. From my move in process to whenever I had any questions. She’s very helpful
Cece serve with kindness and patience, i appreciate her help. The property is clean and welcoming, i will recommend it to all.Thank you very much!:-)
DO NOT USE THIS ORGANIZATION!! They will charge you for an entire month even when you leave on the first day of the month. All they care about is taking your money.
Excellent Service provided by CeCe and Tonee... I'm a 100% Satisfied Custom.
Cece & Tonee was very helpful.
Appreciated the assistance from cece! She was very helpful and quick with the process of registering.
Very polite and friendly service. Lady at the desk was very helpful. I feel like she went above and beyond, with the service.
Thanks so much for awesome service each time I come here. I will recommend this storage to everyone.
Great people," great job"😁
Thank you Ms.cece for incredible customer service. I appreciate it . i will recommend this public storage location to everyone.
Thanks for awesome customer service always. Tina and cece
Great place, been here over a year without issues. Damiana was helpful!
Awesome customer service!
I would like to say during this Pandemic they really help me. They worked with me to help me keep my valuables. Ms. Sharon stay on the phone with me helping me secure my payments and making sure everything was taking care of for me not to lose my units. Thanks to everyone at 6770 Silver Star.
Had a quick and great experience. Garrett was highly knowledgeable and welcoming. Thanks again for all the help!
Great customer service! I needed a storage unit A.S.A.P. Shopped around, but the representative won my attention due to the help and info I received from him. Great attentiin to detail. If i ever need storage aervice again, i will come back over here.
Thanks to Erick for the help first time i go to a storage and get help the right way
Thanks very much cece for great customer service. You rock.
Visited here Sunday an had amazing customer service from Ms sharon what a nice helpful woman
With the summer heat the indoor A/C was not working but they were quick to adjust the new rent! Hopefully this is fixed quickly because I almost fainted in that heat while checking my unit. Update: I received a call from Public Storage and got new information about the building my unit is in, also they adjusted my rent until I'm able to change my unit to a new one, customer service from this call was very clear, specific and empathetic. This representative took great care to make me feel comfortable and anticipated my needs and I am extremely thankful.
Rachel was very helpful,communicative and very fast
Sucio a los alrededores y esquinas, puertas sucias y golpeadas que ni cierran, paredes dañadas y sucias. Mantenimiento(El elevador no baja completo y hay que pulsar el botón 2 veces) Solo un carrito para transportar tus cosas y a cierta hora el carrito lo guardan y no puedes usarlo. Las personas que atienden fueron amables y responsables.
Erick was very efficient, pleasant and helpful during my visit. GREAT customer service.
He was very nice he help us out give us what we needed with out a hassle I will send all my friends there
My name is Syria I went to public storage and Erick help me out . so good I am glad I get true thank to Erick he is the man for the job 😘
Erick helped me out on June 9th around 2pm. Quick fast and effective to say the least! 🦍 I’m not sure if he’s ever taken a PCF academy course for employee development however it sure does seem like it!
The customer service there is great. Cathryn always has a very good attitude and is always willing to help you out. One of the cleanest storage places I have rented from so far.
Sharon showed such great customer service. I was very irate walking in and left feeling calm. She delivered a direct and honest, detailed answer.
Ms Sharon was a great help
Sharon is the best she was very helpful provided us with all the information we needed Thanks Sharon
Very Good Service With Sharon
Miss sharon was very wonderful and we was very happy with everything thaink you again...💖💖💖
Have a good price
Loren and Elizabeth was great! Stopped in over this long past weekend!
Cathryn gave me an awesome customer service
Bunch of thieves I put my car the took it in the middle of the month they were trying to charge me for the next month while they knew it
Loren was great yesterday She made me feel very comfortable
Loren was great even though she was alone she didn’t make me feel rushed
The ladies here are very friendly, helpful and full of knowledge and the property is very clean.
Cathryn was awesome and very friendly she knew everything we would need.Property was very clean.
These ladies are realy friendly
Connell & loren were great. Connell helped me find the perfect match for my stuff and was really nice!
Cathryn has given awesome customer service. Always friendly and ready to help.
Virgie was very helpful to my needs
Virgie was very helpful in my storage nerds today
Virgie showed great customer service it was a pleasure meeting her
This is a very friendly and clean property. Ms. Cathryn really knows her stuff, I wasn't sure what size i really needed until she helped me. She really is an expert! I have had nothing but great interactions with her and Ms. Adeline!
I had the pleasure of dealing with a trainee by the name of samorria upon arrival I didn’t know she was a trainee she was very respectful helpful and she will go far with her positive attitude
It was a pleasure coming to this property and paying on my unit. the trainee did such a wonderful job. She has by far the best customer service then majority of other companies.
Cathryn is a loveable, kind, thoughtful person. She is very professional and courteous. Cathryn makes visiting the site at 6770 Silver Star Road in Orlando a pleasurable experience.
Good place, but they keep rising rent...not worth it
Managers think I'm funny!
Ms. Adeline and Ms. Cathryn provided excellent customer service. Ashley assisted me on Monday when the office opened. She was instrumental in giving me full details of space transfers and what was currently available. The following day when I returned with my sister to add additional boxes to my storage unit I had the pleasure of meeting Ms. Cathryn. They both treated me with dignity and respect knowing I was making the transition from Alaska to Florida. I could not have asked for better customer service from these two individuals. It is very comforting to know in today society that employees still represent their companies in a professional manner. I will recommend to everyone of my friends and family members looking for a storage space to consider Public Storage. Thank you! I could not have accomplished this task without both of you. You left a lasting impression. I wish the company continued success and growth.
Cece and Sharon are AWESOME and very helpful when I was in a pinch. Have had multiple interactions with the people in the office, very friendly and informative staff overall.
Cathyran is super she gets the job done always helpful and asks how my day is always willing to help she is 💯 super
Great costumer service from CeCe
Ashley did a great job explaining all the options and also giving me all information necessary to make my experience with public storage a good one. Thanks Ashley really appreciate your help!!
Cathryn was excellent at store 25814 awesome experience
I came into the Public Storage for a unit to be greeted with such welcoming attention.Her name is Cathryn,she knew exactly how to answer all my questions regarding the right size unit I would need to a store everything .The Level of information that was giving allowed me to make the right decision in renting a storage unit ,The prices are good and Her Customer Services Is above and beyond.Once again Thank You For Representing The Company It Really Helps Ppl make wise decision when someone truly Cares..HAPPY CUSTOMER.
Great units, good security.
Great customer service Sharon you rock!!!!!
Omega & Cathryn are true definition of customer service thanks for you guys support and help thru our move from Texas to Orlando #publicstoragerock
Cathryn such a great woman thank you in public storage for making my move a smooth sail
Thanks public storage omega was so sweet Monday showing me the 10 by 10 I did my rental with Cathryn today thanks again for everything
Awesome Customer Service and a well kept facility.
Cathryn and Omega give the best customer service the property is very clean. And the staff is ready to help in any way needed to help your move easier for you. Made my move stress free.
Omega customer service is awesome I love her energy
Omega has great customer service and property was very clean e
Unprofessional, dirty, continually jacked up agreed upon fee, etc.
Omega was excellent thanks for your get service
Very good servicea plus
What's the earliest time can I enter my storage unit tomorrow
Me and my husband walked in and Omega was very friendly greeted us with a smile and provide us with Excellent customer service to a 10
Omega was just helpful, knowledgable and polite. Great customer service
Omega made me and my wife move in a success story she help up with all our need she broke everything down she was awesome thanks public storage for a great experience
Omega was great today I will refer anyone to this location
I AM VERY PLEASED WITH THIS LOCATION THE EMPLOYEES GO OVER AND ABOVE EVERYTHING IS NEAT IN COMFORTABLE THE LOCATION IS VERY CLEAN MY UNIT WAS CLEAN THANKS TO OMEGA FOR SUCH A GREAT EXPERIENCE I WILL REFER LOCATION TO OTHER PEOPLE
Omega was really great the property was clean in the customer service was outstanding I feel this was the best decision I made to store my stuff with public storage thank you guys so much for making my move easy
Cathryn and Omega displayed outstanding customer service, she was a huge help to me and my crew. Thank you Cathryn & Omega!
The customer service today from Cathryn was very professional and outstanding had a very pleasant attitudes.she answered all my questions.I will recommend this location to all my friends and family..
Chere, at 25780,was so helpful with us doing a transfer of units for our RV . Fast and guick!! Love her help !!!
I have always had a great experience with the manager at Public Storage on Silver Star she is a wonderful person to work with and deal with her customer service is outstanding she listens she helps in any way possible and she's a great employee
The process was quick and easy, happy with the service, Cece was very professional and down to earth.
Great customer service! Very informative and overall pleasant experience. Would recommend to anyone!
Catherine the Manager is a joy. The property is clean and well maintained. I wish I had met her before I moved. Instead of after.
I had a very good first experience with the staff. Marie and Katheryn was so nice and I caught a great deal. I was walked through everything with care and professionalism. I meet Jeff in passing and he seems to be pretty nice too. I am pleased to have chosen this storage facility. Thanks Staff!
My day of renting the storage was a good day, when I went to rent the storage the one that I wanted wasn't available so Cathryn went on to check for other locations for the available size I needed but, in the process of it all she decided to double checked for any other available units and yes, she found one that was even better. I thank you Cathryn for taking the time out to go over and beyond. Cathryn was very pleasant and she also has such a good personality. Thank you again Cathryn for all your help.
Cathryn is very sweet and very knowledgeable
Never rent a storage place from these folks again a very bad experience with these folks I rated a one beware of public storage
Have had my junk in storage for 3 years now at this place. Property manager is a real sweet guy.
Great service would highly suggest this location
Caught them when they were having a special deal for the month. The prices are lower than most.
Glad that I chose the public storage at this location. I was under a great deal of stress and Cathryn help alleviate my worries. She was knowledgeable, courteous and funny. Thank you Cathryn for making this easier during my stressful time
Nice n clean
Connell, the training manager was very professional and customer friendly. I really appreciate his service. Great Job!
Called to make a reservation for next week Tree had me come in to see the space today she was friendly and funny and very helpful thank you
Stopped in the storage today because i’m moving at the end of Sept. and the worker Tree was extremely helpful and answered all my questions! i will be back here in September!
Nice ac but very samll storage
Yasmin and conell are amazing good service
I went to this location. Connell was very friendly courteous and went out of his way to assist me. Very friendly. Your associate work wonders. Awesome job Connell!!!
Connell Is real nice and give great customer service.
I went in just looking around and Tree was very help full got me in the right size is very friendly and helpful
Friendly and helpful staff
Clean and safe. Connelly was friendly and helpful
We had a great experience at Public Storage. Every one was friendly and professional from our initial contact with Phillip on the phone and to Bettye and Chere at the two sites we visited. Bettye was wonderful at the first site we visited but their hours didn’t correspond with what we needed BUT Bettye called another nearby site and transferred our information to them to make it easier for us. Bettye was wonderful. We then went to Chere at the Silver Star location near Apopka Vineland Rd. Chere set us up and fully explained things to us and was professional and friendly. Thanks to all of you.
Very nice and helpful. Great customer service The gentleman name is Connell.
Connell was very friendly and made the transition comfortable and easy at this diffulcult time. I can say we had the storage in less than 20 minutes. Thanks for all that you did and do in the Buisness that your in. We were in a stressful moment.
Very satisfied with reps and storage unit
Damiana was very nice& knowledgeable.
Connell was very helpful. Great service. And a great space for the price.
Connell was extremely knowledgeable and very polite. He had a lot of patients with our bundle of questions & was more than willing to help us out in anyway he could. I recommend this place !!
Great service, Tree is so nice and really helpful.
I have used this location on and off for over two years. the customer service of Natasha is the best (always friendly and helpful). location is clean and feels safe.
Kia helped me find a great unit here she was very friendly and efficient while doing her job
Connell was very helpful, knowledgeable, and friendly. Excellent service!
Awesome Customer Service...
Worst staff, items missing from storage. Would not recommend this storage.
Rude and have no understanding for people with real life situations
Tree is very sweet and nice she is helpful and very funny from the very first phone call to actually going in to the storage she has been a helping hand .
Arthur and Jennifer are excellent, very nice and helpful with helping us find the right storage. I would definitely recommend this place.
Cornell was excellent!! Great customer service even when I showed up minutes before closing....
Great people and clean facility
Very nice experience with Connell he was very knowledgeable with making sure that adequate space was being used to store my household goods..would recommend this place cost and time effective and courteous w a smile. Denise
Natasha really gave me more than I thought I could get with my money. She listened understood my price and reason. Explained how Public Storage operated. Had me taken care of right away.
Tree is very friendly and made me feel comfortable while I was there
Great customer service , very attentive to detail, made sure all my needs were met.
I worked with Connell and he was a great help! He helped me find the right storage and he was fast!
He be every where, always a smile
Connell was great!! Super helpful and informative! Also great dreads
Natasha was Very helpful and friendly good experience will definitely rent from them again
Connell was awesome😀
Connell was such a respectful and knowledgeable person! He made my experience with public storage worthwhile! Keep up the good work!
Natasha was awesome! Even though I am a returning customers she was very clear, friendly and efficient. She was very through and clear. I really appreciated my vip treatment. It's nice when people understand the importance of CUSTOMER SERVICE! !!
I just want to give a huge thank you to both Tosha & Bettye for taking care of me as if I was a VIP. It's rare in any line of customer service you meet someone that can make an experience a memorable one. Greatly Appreciated!
We used this location when we moved here from NYC last year. it was a last minute disicion to store some furniture. The staff was super helpful, polite and accomodated us right away. Good customer service goes a long way!
I love the desk helpers Ms. Betty and Mrs. Tosh. They really shown love to me and other guess. Great place and great environment!!
TOSHA AND BETTYE WAS AMAZING! WITH ASSISTING ME WITH MY STORAGE NEEDS....I LOVE TOSHA. KOOL AND FUNNY. COME CHECK THEM OUT.
Great customer service... Tosha... Bettye
My experience with Public Storage was amazing because of Natasha. Natasha was engaging, knowledgeable, and overall very caring...Natasha is a true asset to your company (Public Storage)😁
Natasha is absolutely amazing and has really made my experience with public storage even better!!
Excelent Public Storage. Employees will take care of you. They are polite and very nice. The surroundings are clean and neat. Ill stay using they service for a very long time.
The help from the associate made it easier for me to out what I needed and the right size
Excellent service all the way😁
Connel was great at explaining everything to us .
SHAY WAS GREAT VERY HEPLFUL SHE JUST THE BEST !!!!!!!
Great customer service. Prices are to high
Ms Betty at this location was so very helpful to me at a time that I needed advise ..she was awesome
Connell was super awesome great and super easy experience
Very difficult to get in and out specially with a big truck. While I was there a large truck had an accident while pulling out. I was driving the largest U-Haul and barely got out because I had to back and make a three-point turn.
This was my first time using a storage unit of any kind. I didn't know any background I reserved my unit online and booked a appointment with Charlie, I was very difficult and indecisive she worked well with me and was very accommodating through all my questions and concerns. I was able to find the right unit and am very happy with the service provided thank you for all your patience Charlie!
CONNELL WAS ABSOLUTELY THE BEST......AWESOME CUSTOMER SERVICE
bettye and tasha did a wobderful job. Need more people like them at public storage.
Tosha and Mrs. Bettye were very professional and helpful. Tosha showed me three different units,and was very patient while I chose the one that was suitable for me.
Charlie is who I worked with to get my storage unit set up, she is still new but was a joy to work with! Charlie took me out to see the unit, which the first one had a lock on the inside from the old tenant. The second unit she showed me was closer to the door so I went with that one! She made sure I was satisfied with everything before we went over cost and payment options. They even have auto pay! I decided to go with Public Storage because 1.) I live right across the street from them so the location was convenient and 2.) the old storage company I was with got absorbed by another and is changing way to many things for my liking, not to mention they kept raising my prices every two months!
I reserved a unit online and when I showed up to view the unit Tosha was very professional, sweet and patient. Her and Bettye made the experience pleasant. I appreciate their patience and knowledge! They are wonderful and really deserve a raise for them behind an asset to public storage.
Connell was very helpful and understanding
Just moved in today. Bettye was so helpful she explained everything in detail and walked me through the entire process. Her service was impeccable. The online process can be tweaked, as I made my reservation online which did not make clear that insurance is required for the property. So if you are on a budget make sure to add insurance to the rent fee posted online.
Connell was very efficient and helpful in helping me make sure I got right storage space needed not trying to get me 2 purchase highest $ amt. Very knowledgeable
Mrs. Bettye was awesome, very sweet lady who knew her business. She took my money....but she was fun. Lol Nice place, felt at home.
Great Service by: Shanita Made me feel real welcome & glad that I came. Even though the golf cart was broken She Willingly walked with me the whole way helping me chose the best option for my storage space Excellent Customer service !! Antonio Girley I also Received Great Service from New employee Selena Delgado ! It is great representation of the company
Connell is the most awesome person at this location he knows what is customer service and his is the best. I've been dealing with him for the past 3yrs and I will not go anywhere else because of the quality service he gives. Keep it Connell.
Awesome and lovely staff! Very clean and neat as well.
Betty and Connell were fer helpful and informative. Fast quick and easy
Fast and friendly employees. Great customer service.
Kia was a big help with our move...felt welcomed.
Kia was great , the rental went very well ,also smooth and quick, this is my second time renting from her and she always has done a great job
Just want to give a big thanks to kia and conell they always been very helpful to us , and always providing great customer service
Mr.connell was very nice. He was very helpful on my order.
I loved my experience with the Silver Star/Haiwassee branch Public Storage from start to finish. Bettye was very friendly, yet professional and informative when I was securing my unit. The team was proactive in contacting me for payments, saving me from late fees, clearly demonstrating that they care for the customer. Kia was cheerful and cheered me on when I stated my goal date to clear out my unit. And the manager clearly keeps his team motivated.
Ms.Kia and ms betty was great with the rental..they made everything easy and smooth thanks you guys I enjoyed you guys
Very nice, helpful & informative people at the counter. Bettye & the good-looking guy (I forget his name) were wonderful. I give their service & this location 5 stars !
Sharon was very friendly and informative:)
Thank you Ms. Sharon for the FANTASTIC service!!!!!
Connell was the absolute best and so sweet I would definitely tell everyone to go to him
Kia and Ms.Betty was just awsome and great
The people here are great, especially Connell, he provided great customer service. The storages here are very neat. I would recommend this unit to my friends and family.
I needed storage space immediately and Connell called me as soon as I placed my reservation to introduce himself and make sure he's providing me with the best size unit for my items. Connell has great customer service and made my experience a great one.
I use this public storage often. The prices are great. However I would like to point out Bettye a relief manager. She was super nice even though I came in last minute. She didn't turn me Down. She stayed an hr past her time to help me out. I really appreciate it. She even told me about them hiring. She's really awesome.
Bettye was extra helpful, very professional in her work on a scale of 1-10 I will give her a 10
Great customer service!!!!..... had no issues what so ever. I highly recommend this location to anyone who wants to be treated right, and that's all thanks to Ms. Betty, she is absolutely the best!!!
Bettye connell and neeko are awesome . Nice store with great people
Betty Customer service is outstanding every time I'm on the property with my parents she is always cleaning and helping customers never seen the place look so good until she came to this location Betty keep up the good work you keep a smile on my parents face.
Ms. Bettye was the biggest help ever! She really saved my life! I was having the worst day but she made everything so easy for me and was very nice and encouraging.. Care and customer service really is important and We need more Betty's in the world! If your needing a storage this is definitely the place you want to go.
Connell was very polite and helpful.
Connell was very professional and efficient. He did an outstanding job in giving the best space for my stuff. I highly recommend this location.
Great customer service. Bettye was very nice and patient.
Ebony, asked how service was which was great!!
The service was excellent!!! Things were done in order and on time. Thanks to Quia expertise, I highly recommend this unit.
While I was helping my friend vacate Kia made us feel more welcomed to the property and also invited us back to their storage whenever we need a storage space. Thank you Kia for your professionalism and excellent customer service.
The best storage in town friendly and very helpful thanks kia
Mayard was very help full .
Very professinal , nice and helpful Connell
Yvonne and Connell were great! They provided me with great customer service
Was lovely grate help.thanks kia
Store is very clean. Mayard and Connell are very helpful. I received great services. I will refer my friends and familly to this store. They also speak my language which is haitian creole. Merci beaucoups a tous!!!
Connell and KIA are awesome
Kia and connell were very helpful. Wonderful service!
He was very professional well-mannered sales pitch was on point made my time here pleasant and quick she deserves a raise
Kia was very nice and helpful
Connell, Tim and Kia are awesome I love this place
I come in the storage unit and Kai one their customer service representative I was very nice. would recommend this place.
Awesome location to rent from office staff is helpful and nice
Kia was the most helpful lady you could ask for thanks terrence
Shanita was great. The storage was nice and clean and her service was friendly and makes me want to come back
great service and polite, but u never know util you need something
Service was great. Mayard was very helpful with the process. Thank you
Mr. Connell and mr. Mayard were very professional, helpfull and efficient.
Kia + Mayard provided the best customer service.
This is the best storage ever. Kia,connell,mayard, and chrissy are the best. They are really helpful, and patient.
Mayard was extremely helpful, knowledgeable, and informative. Very pleasant and courteous. Would definitely recommend.
Great job; Shanita was great good customer service and a great smile; I will tell everyone to come here; and the good thing; I get to keep the lock!! Whoo hoo.....!
Great experience. I called the customer support for Public Storage , told them the price range and they told me this location had a special of $1 for the first month. I made the reservation, called the property manager he said he will have it ready to view before i get there. I arrived and to a friendly staff the property manager was very nice and helped me with all my questions.
I was helped today by John who was very helpful. He offered me some very good items to help keep my furniture fresh while being stored. .
Sherika was great. She was friendly and answered ALL my questions (I had a lot). The entire staff was accommodating and a pleasure to work with.
Sherika Gay was very pleasant to work with, her knowledge of her facility and her expertise in customer service did not show or prove that she was in training,...she has a great attitude. The entire staff are very nice people!
Mayard was professional and very helpful and explained everything nicely with great details.
Excellent service and Bettye was very helpful!!
Connelly was very personable and friendly.
Mayard was helpful, attentive, and fast with the process. Would definately refer others to this location. Keep up the great work!
Excellent customer service skills
Betty and Anna were very friendly and helpful.
connell and cee where awesome the service was great and they where extremly nice. I will tell everyone about there services
Great service! The 2 representatives working on June 12 at the location were most helpful. The young man took the dollie to the elevator for me so I wouldn't have to drive down and walk back. I will remain at this location because of the service.
Connell was very helpful. Paperwork and tour was done quickly and I was out in no time. Thanks for all your help!
Connell and Cee are super nice. Help me with all the information I needed.
Connell is very helpful and courteous. Even when I kept having to go to him for the gate code he was helpful each time and never gave me attitude. I wish they had more full time office staff which is why I rated a four
shanita was very helpful and made the hole experience very quick and easy
Latarra and staff are real nice great service always make me feel welcome
SHANITA GAVE ME GOOD CUSTOMER SERVICE
Shanita was very informative and helpful. Great Customer Service, efficient, and knowledgeable!
Shanita was a great help! Full of smiles and very helpful! She deserves a raise!
She s a great customer service,Shania connell
Connell helped me find the right space for my needs
Shanita was a great help with making sure i got the right size unit . We need more people like her
Connell and Karlene was wonderful help great job. Keep up the good work.
Great job Connell fast and very courteous made it so easy.for me
Good morning, I would love to compliment Ms. Shanita towards a job well. She's a terrific help a person that's considerate with presidency in getting any job done. We're grateful as true customers to have her around. Please make that recommendation to keep her around. May peace and blessings be upon her and public storage as she continue doing her best. Thank you for y'all excellent service.
Connell is a1
connell is great
Connell said he would stay if I made it at the last minute to sign for a unit I reserved and he kept his word and saved my a**. Thanks man!
Connell was very friendly. He made sure I had everything I needed. He is a perfect example of customer service I would definitely recommend this location.
Conell irs awesome, always willing to help
connell was super helpful knew exactly what I was looking for thanks so much
Michelle was wonderful was a nice experience
had a great and easy process getting a unit thanks to the property manager Michelle she is was awesome
Very convenient, friendly, and secure. they will work with you in finding the right size and location that fit your need.
I was looking for a storage space and Michelle and Shelby were very helpful they showed me great customer service and we're very knowledgeable
Michelle was very helpful and informational about all the things I need and how to store my belonging. Her customer service skills were superb I will definitely recommend this facility to my friends and family
I received excellent customer service from Michelle Laborde. She was patient with me, she went above and beyond. I'd definitely recommend my friends to that location. I hope she gets a raise.
Michelle was very nice and cheerful with helping pick out a storage unit she made the process quick and easy. Dealing with her i know i made the right choice on storing my things here
Rashawnna showed Great Customer Service. Very respectable. Listened to my needs and concerns. Very prompted and professional
I WAS VERY PLEASED WITH MY VISIT TO THIS STORAGE PLACE AND RECEIVED EXCELLENT SERVICE FROM RASHAWNNA, AND WOULD RECOMMEND IT TO A FRIEND.
Michelle was wonderful and helpful I will be definitely recommend my friends here. public storage should hire more people like her. Customers service skills were unbelievable I really felt that she honestly cared about my needs
Rashawnna and cee are hilarious....they made my rental seemless and worked great as a team, customer service skills were off the charts...these are two amazing young women and they deserve a raise!!!
cee and rashawnna are excellent there customer service skills were great and they kept a smile on my face the entire time:-)
me and my sister never rented a storage before so we were clueless to what to do..rashawnna was very polite and explained everything to the T she is a great employee.
Rashawnna was very pleasant....greeted me with a warm welcome, and she has excellent customer service skills, I will definitely be referring freinds.
Connell provided excellent customer service. He was very helpful and professional.
Public Storage bought the storage facility I have my stuff stored in. I have had nothing but trouble since they did two months ago. For some reason, my October payment wasn't credited to my account when they took over the facility. So, I was sent a past due notice. I called and sent them a copy of my receipt immediately. When I went in to pay for the next month, the account still hadn't been credited. Their printout showed that I had paid and I was told the amount would... be credited to my account. Today I received another past due email. I was told the manager had reversed the charges. I didn't know that because I never received any kind of notification of the charge reversal. Why the manager chose to issue a refund rather than just credit the account is beyond me. Furthermore, the lack of communication is completely incompetent and unacceptable. If moving my stuff wouldn't be such a pain in the butt, I'd move it to another storage facility and never do business with Public Storage again. See more
Michelle and rashawnna we great and help me picked the right size to store my goods public storage need to hire my girls like these two
Michelle was very understanding and helpful
I think Michelle and RaShawnna are excellent. They are always cheerful and polite. I wouldnt change them for the world. Not too often do you find workers that are always a pleasure do business with.
Michelle. Was awesome and helpul public storage need to hire more people like her
Michelle was great she help me out alot
Michelle and rashawnna were wonderful I came in to ask question on what size and types of unit they have they were very knowledgeable and helpful
Rashawnna was very pleasant. Her smile was big and bright, she made me feel very welcome and comfortable and her customer service skills are awesome
Rashawnna was great
Rashawnna was Amazing....she has excellent customer service skills, she was very knowledgeable throughout the transaction, she did an excellent job pointing out the features and benefits of the products as well as the location where im storing my things, I will definitely refer friends and family
Connell helped me find the right storage space i needed
Michelle and Shwnna were awesome. Great customer service.
Michelle and rashawnna were a great help
Rashawnna and Michelle were awesome they were a big help and full of laughter and their customer service skill were great they went up and beyond my expectations to make sure every thing went smoothly I will always recommend my friends here you've found a repeat customer with me
Rashawnna and michelle were a big help thanks for all your that u do
Rashawnna and Michelle were fabulous I didn't even consider all the things that I would need when I'm moving they really had my best interest at heart if I could I'll give them a award it would be for best customer service skill. Public storage need to hire more people like them I can guarantee businesse will always be a success
Connell is the most pleasant person at this location. He is very helpful and no matter how bad my day is going or if my attitude may not be the greatest, he knows how to handle the customer in a way that makes them walk away satisfied with questions answered, and a smile. Excellent customer service skills.
Connell Shawna an Michelle are the best they talked it through with me n they gave me option all 3 times I came even wen I was annoying they still kept a smile
Connell was very polite and knowledgeable about my needs. I will refer other people to choose this facility. Thanks alot for supporting my need as a new customer.
I rented with Connell. It was great, he saved me money on my move in.
Connell was very helpful with my service his communication skills are great awesome job!!
Michael was awesome and very beautiful.
Michelle was awesome
Michelle. Was great and funny she help me with all ny needs
Rashwanna & Michelle was wonderful they really help me out with the right size i need and showing packing supply that I didnt realize i need when moving and putting things in storage
a bunch of thieves.they just raised my rent 20% for no reason.i am moving out immediately.who the $%^&*( do you think you are????
Michelle was very helpful today she help me save $8 I will recommend any friends to come to public storage and she's very nice.
Michelle was awesome was very informative with helping finding the right size unit for my things. Rashawnna provided excellent customer service the two women together make a great team and public storage should be honored to have them:)
Rashawnna is the best she was helpful. Michelle very friendly while we waited
Cornell was a very good salesman "he gave me a pen"!
Michelle and rashawnna are awesome
Rashawnna and Michelle were wonderful I know where to come back I will refer all friends because of the warm welcome and smiles customer service was awesome
Latarra was polite she give me a good price she saved me some money I decided to come back and rent with public storage just because of her smile
Jennifer and Peggy they great at this location always pleasant always ready to help to make sure your rental experience is a great one . Property is always clean keep up the good work so If your looking for a a place to rent public storage on silver star is you place.
Connell and Jennifer were very nice and professional. They took their time with explaining what I had questions about. Thank you so much.
Jennifer (and her co-manager) made me feel as if I were their friend. Totally unexpected superior customer service. She was consultative, professional, fun, energetic, supportive, and I am so glad to have been able to do business with her. Thank you, Jennifer for all your help. You were exactly right about how to pack the unit and everything fit just fine. What a relief! :-)
Jennifer is the epitome of customer service and she is an absolute gem. I have only had positive interactions with Jennifer and her team. I have rented from storage facilities in the past and this location is by far the best in terms of price and customer care in the entire metro Orlando area. I have been very happy with the wonderful treatment I have received from Jennifer.
Connell provided excellent customer service!
I have been to other public storage locations, and I have to say Jennifer is the only good thing this location has going on for itself. The location can be cleaner. The elevators could be less cumbersome and the pest control could be more effective. However, It is amazing how one person can change your perception of a location. Go and see Jennifer, she will take care of you.
Latarra was very courteous and helpful. Great customer service!
Arthut was amazing! He is beautiful and so gracious for staying after close to attend to our needs!
Arthur and Jennifer
Arthur was fast
Arthur was professional.
Jennifer and Arthur are cool
Arthur and Peggy
Arthur and Jennifer republic
Arthur and Peggy
Arthur and Peggy was great with assisting me with my storage needs. Thanks public storage.
My experience with Thanie was great she is very polite and knowledgeable. She was of great help.
Arthur and Jennifer
Arthur was awesome and very professional, has helped me very much.
Arthur and Peggy They took fabulous care of me. Recommend them to the world
Jennifer is absolutely wonderful. She called me immediately after making a reservation for a unit online and made the process seamless.
Jennifer is an absolute gem. Her competence, expertise and advice, tailored precisely to my specific needs, her sense of humor, patience and efficiency made what I thought was going to be a tedious process of renting a storage unit actually really enjoyable. Also, she answered questions I'd forget to ask, saving me from potential blunders and was very persuasive about the monster living in the elevator shaft being the reason why one should strictly adhere to the rules of operating the one provided or they will be eaten. The units I have seen were well kept. The access time of 6am-9pm is very convenient, compared to some other locations I have researched. Having made my reservation online, I was eligible for a discounted rate. Overall, I would definitely recommend this location to my friends.
Came to public storage with a truck full of furniture. Jennifer helped us out and was very knowledgeable, courteous, and helpful. Thanks so much for all your help.
Jennifer was very nice,helpful and funny.she made the experience very pleasant.made us feel very comfortable.Thank you Jenni
Great guest service. Some extra fees that they don't discuss when you call. But overall good experience
Michelle was very helpful and nice. It was a smooth and easy process.
Jennifer's services brightened my day
This was my first time getting a storage especially with public stotage, and I can say it was the best decision I ever made Jennifer made the whole process easy and stress full and took the time out to explain and show me everything by details which convince me and gave me the trust to trust in public storage and I highly recommend them :)
Everyone at Public Storage has treated Me very well, during the transition of the facility after the purchase from Southern Storage, so much so that I would call them my family now! Ms. Jennifer has been the agent I have had the most contact with, She is always knowledgeable and courteous, and prompt with all my business needs, and always has a big smile and a joke to brighten My Day.... She is now My Public Storage Wife, because I am treated just that good! Ha Ha Ha . I would not hesitate to recommend PUBLIC STORAGE to any of my friends or family who may be in need of storage of any sort!
Good prices! nice clean units
Thanks. Peggy an Jennifer for being so helpful.