Public Storage Self-Storage Units at 3150 N Hiawassee Rd, Hiawassee, FL
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor Storage Units
- Small, Medium & Large Storage Units
5'x5'Online only price$ 42/moSmall 5'x5'
$ 42/mo $56Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x10'Online only price$ 63/moSmall 5'x10'
$ 63/mo $84Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
7.5'x10'Online only price$ 88/moMedium 7.5'x10'
$ 88/mo $117Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x10'Online only price$ 108/moMedium 10'x10'
$ 108/mo $143Best Price LabelHurry!
- Climate Controlled
- Inside unit
- 1st Floor
10'x15'Online only price$ 140/moLarge 10'x15'
$ 140/mo $187Best Price LabelHurry!
- Climate Controlled
- Inside unit
- 1st Floor
10'x20'Online only price$ 206/moLarge 10'x20'
$ 206/mo $275Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x30'Online only price$ 291/moLarge 10'x30'
$ 291/mo $388Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
Nearby Self-Storage Locations
Self-Storage Near Hiawassee
Resources from the Help Center
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Hiawassee Storage Units Near S.R. 438
Just north from the intersection of Hiawassee Road and State Road 438 is Hiawassee Public Storage, with a terrific selection of affordable self storage units.
All units at this facility are indoor, climate controlled storage units, providing a variety of storage unit sizes for customers near Hiawassee.
Less than 10 miles east from the shores of Lake Apopka, a 5x10 storage unit is the perfect place to keep outdoor activity gear for easy access year-round, including athletic equipment, fishing equipment, boating gear, as well as hiking and biking gear.
About 10 miles from downtown Orlando, commuters can take advantage of a 10x15 storage unit to keep work or personal items handy, whether it's boxes of files and paperwork from the office or just some personal belongings that have been cluttering up the home.
Families near Lake Gem Elementary School or Evans High School on the other side of Pine Hills Road can find some storage relief with a 10x30 storage unit to hold onto large furniture, appliances and everything from the bedrooms, living room and dining room during a move across town.
A short drive from S.R. 414. S.R. 429 or U.S. Route 441 will bring customers throughout the west side of Orange County to this location in no time, making it a convenient self storage option.
Hiawassee Public Storage is open 7 days a week and the rental office sells assorted packing supplies, including moving boxes, tape, locks and bubble wrap.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 372)
Mr Raja was very helpful today at the end of the day die to my property office is closed and I had to pay cash he was great
Carl was very helpful
Amazing customer service from Brenda, she not only made me feel welcomed but made me feel like family. She was so upbeat with me from point of contact.she helped me figure out which storage would be the best fit for me. I thank her so much for her time and and patience with me on my move in day, I would definitely recommend everyone to this storage.
Carl was great
Jo is the best, hands down she has the best customer service.
JO has really been great. She has been very helpful.
I chose this facility because of it's location. However, the hours of operation make it difficult to gain access. They don't open until 9:30 and close at 6:00 Monday through Friday. They close at 5:00 on Saturday and Sunday. If you work regular hours, you'll have a tough time getting there after work. The workers have been kind enough but it is a real inconvenience. The pricing could be lower. I have two units currently. Online pricing is better. Immediately after voicing my concerns, I received a phone call from from Rachel. She was very professional and listened attentively as I explained my review. There are multiple Public Storage facilities in the area and I just happened to choose the one that did suit my schedule. She offered other options and I am pleased with the outcome. Thank you all for caring about my experience. I. Grant
Carl was a great help
Carl helped me with my space and PS app
Carl has been a pleasure to deal with!
Jo was great!!
When I came in Mrs Jo was so helpful with my concerns and didn’t get irritated with the millions of questions I needed to ask her about public storage..She answered them with confidence and to my surprise she hasn’t worked that long for the company.Had I not known that I would have thought she been with the company for years. Way to go Jo…I definitely recommend this facility
Was already a crazy afternoon and Jo was very professional and kept a smile thank you for your customer service
Jo and sue were great came to pick up for my auction !! Great duo!!
Customer service was great thank you for being so friendly Jo !
Jonny was super helpful and caring. Amazing customer service. Thank you so much.
Johnny was real polite and very helpful and I would refer anyone to come to this store he has very good customer service skills
Raquel helped me exceptionally, a caring and competent professional, congratulations on the work. I loved the service and I recommend the storage to everyone.
Great atmosphere, was welcomed in by Billie who had an amazing attitude and a lot of patience when it came to my questions . Definitely recommend
Great services this young lady took her time out to find me a storage and I will forever always deal with public storage and also tell everyone about the respect I was giving today thank you so much summer jay
Billie was very helpful knowledgeable and funny.
Billie was very attentive and very much helpful in every way. I loved his sense of humor.I loved how professional he was. I will definitely recommend him to friends and family. Thank you
Billie was super helpful and made the entire super easy
Great place for storage. I had a great experience. If I could rate my experience I would give it to ten . Thanks to Billie for being very helpful and His willingness to make sure I got all the help I needed thank you.
Carl was a great help!
Billie has great customer service, he made sure I was provided with everything I Needed for my storage unit
Billie is knowledgeable and helped me out on what steps I needed to do to secure a rental he provided exceptional customer service very polite and helpful definitely will recommend to rent at this location .
Carl service was extremely exceptional! His professionalism was beyond the service I received before. He is pleasant to work with and I would recommend to anyone that I know...! Quantell S.
Carl's has great customer service! He was awsome!
Carl helped me get in my space, very helpful.
Carl was wonderful! He went way above expectations to help us.
Teresa was fantastic. Her service was superior!!!
Carl was polite and gave good information to me about renting a space.
Lilith was very kind and helpful
This was my first time using a storage rental. Lilith made this process so easy and straightforward. Lilith even helped me set up the app on my phone and walk me through it!
Carl was very helpful and courteous. Definitely a pleasure.
Great storage units. George is very helpful.
George is great and answered all of my questions!!
Just visited this facility and was impressed with the appearance
George was a great help. Explained things well and got me what I needed
Mr. George very kind and very funny! Give him a raise so he can retire and go on vacation ! Storage unit very clean ! Good space! Good price !
George was extremely helpful. I would recommend this location based on my experience with him. The location was clean. Customer service quality was A1.
Mr. George is the ABSOLUTE BEST!! I had so many questions and he was so patient with me and answered everything I needed to know. H e was very polite, professional and super relatable. Thank you Mr. George. The facility it self is clean, secure and well maintained.
Judy was great. She was kind and helpful. Although we couldn't find the size i need she referred me.to the closest location. Thank you
Thank you George for assistance and your help.
I wanted to rent here but the man was mad disrespectful he kept asking me could I afford it he didn't wanna answer none of my questions. He told me to go on silver star where I fit in that almost got him punched.
Pleasant people , GREAT customer service and very clean my kinda of atmosphere Thanks a lot
Judy was amazing and wonderful
Customer service is excellent, Judy has good customer service skills and their facility clean
Very pleasant here. Great customer service
It’s expensive but the guy working there, George, makes it worth. I got lost and was down bad a few times but homie helped me out with a positive attitude that changed the rest of my day. Appreciated 💯
I rented and paid for a unit at this location and was never even able to put anything and it due to the setup and the hours and the fact that they had no carts for me to move my heavy items. I have informed them several times that I do not need the unit but they keep calling me for more money and telling me they have to have a reason why I don't want the unit. I don't know what I have to do to make these people understand that I have no use for their services and to stop harassing me. Edit shortly after posting this review I received yet ANOTHER phone call from a district manager at Public Storage telling me they wanted to "help" me settle this matter and remove my "balance" (on a unit I NEVER used and told them 2 weeks ago that I did not need. I informed this person that I'm autistic and I really needed them to just leave me alone and stop calling me. Several times I asked her to leave me alone. She could very clearly tell that I was becoming upset but proceeded to antagonize me into a meltdown and then inform me she "will not be removing the balance" that I don't even owe. This is very abusive behavior. Is this how you do business public storage?
So this is my second time trusting this location with me and my families personal belongings. I am very happy with the cleanliness of the facility. George is always a pleasure, very helpful, and informative. In this area this is the best climate controlled public storage! I do not even consider going to other locations.
George is the nicest person I have ever met and he is going a great job.
Best place to store your items
Judy was great thank you for helping me
Thank you so much Judy for helping me with everything yesterday great customer service
Hello Judy was great Smart employee knows a lot about the company Really Appreciate her
I have a great costumer experience with George that man when above and beyond to help me thanks George for a wonderful experience
Great customer service.
Muy organizado y buenas bodegas
Thank you for this great employee name Judy she was new but very knowledgeable and kind im glad i stop by she definitely made my day...great job
Ms Tracey us very nice.She tried her hardest to help me.She is definitely a asset to this company
Ms Tracey is a very sweet lady and very helpful she made sure I avoided late fees.
Tracey was a great help to me today She explained everything perfectly Thanks Tracey
My name is Gloria R my unite is 2518 I had no problem at this location I just want to say thank you for your service Yashica and Tracey are so kind and gave me good customer service
My name is gloria.R my unite is 2518 I love this location I have no problem at this location I just wanted to say thank you for your service and Yashica and Tracey gave me amazing customer service
Yashira was very nice fast , show me everything step by step this location is very clean
Very customer focused, responsive, and timely!!! Came to my rescue in quick turnaround
Excellent place to store your things. The service is the best, Mr. Carl took great care of me, he helped me ....
Very limited hours. Doesn't open unit 9:30am.
Great experience with Linda
Elmer was fantastic, great service!
Linda was very knowledgeable and friendly
Good morning I will be taking my stuff out for Public Storage on 10 April do I still have to pay for the full month or will it be prorated
This place was perfect for what I needed clean and safe thank you Elizabeth s. For all your hard work
Great customer service. Quick and easy. Took time answers all questions. Showed me where unit was. Family rented there and was always nice. Elizabeth very nice and notable on all.
Did my rental with Elizabeth last month and she was amazing! Most definitely will recommend to family and friends.
I was soooooo satisfied with my service today. Yashira If i'm saying her name right, helped me do things she didn't have to. I appreciate her, her customer service is awesomeeeee.
I’m very satisfied today about the service that Karen provide me it was a little bit longer but she was so patient with me and very friendly you don’t even see how much time you spend there
The manager Elizabeth was very helpful and friendly. Unit was clean and easy to load in and out. Definitely recommend to use this location!
One very negative aspect of getting to the facility for this particular location is the TERRIBLY harsh drive entrance (relative to the primary road), it is far too steep & difficult for any regular car to clear without scraping the underside of the car! Another is the limited hours of accessibility. (I'm sure part of the reason is that it is in a fairly high crime district.) The units themselves are okay, but the "climate control" barely exists. The access to the units is very limited and quite annoying if your unit is towards the back of the facility, as you are only allowed entry through one single (wide, but not double wide) door, in the middle of the front, and the pathways to the back units are not numerous either.
I had an amazing experience here, great customer service, I didn't need to lift a finger. They found and handled the products and packaging I needed. Ask for Elizabeth & Yashira, they're the best.
very happy with the service I have
I am very satisfied with the service that i received Elizabeth at the front desk does a great job she explained everything to me, was very courteous. The place is super clean.I would definitely recommend this public storage.
I had such a smooth transition with Elizabeth. She made me very comfortable and gave me all the information I needed. She answered all questions asked with no problem and gave me a break down of what my monthly would be. I appreciate her a lot and want to say thanks!
Good customer service
I have had my unit for over 13 years. I have always love the customer service. Just the other day, Sharon, the attendant, knowing that I am teacher donated supplies for my students. It is that personal out of the way touch that make this place so special. I appreciate her making me feel special.
Great service!!! Thanks Sharon. She was very patient and helpful.
I am moving my stuff to Cube Smart. Alot of stuff im my storage is work related and not being able to access my unit outside of my own work hours is just not working out. Public Storage 9:30-5:00/Cube Smart 6:00 am -10:00pm. And cheaper for the same size
Easily accessible just off of hiawasse next to the post office
How much for a 8 ×10
SHARON IS VERY HELPFUL, VERY NICE. THANK YOU
Recently rented two units. I will recommend to all my friends and family. Great service.
Sharon was absolutely amazing great customer service.
Sharon was very very helpful, I never had storage before, I didn’t know what to expect, but she made me very welcome and took her time with me, and didn’t rush. Once again thank you sharon
Excellent customer service Sharron was very kind and patient when helping us find the right size storage.
Estoy muy agradecido por la actitud mantenida por la señora Sharon ,es excelente en su trabajo y mantiene muy buen carisma para tratar con el cliente, le daria las cinco estrellas por su comportamiento y asesoria en el trabajo.
Taking this moment to highlight Ms.Sharon over at this location...exceptional costumer care and professionalism to a prestige level.....Thank you Ms Sharon....
Mrs Sharon is the best. She help me out a lot thew these tuff times
Renting a storage unit was so fast and easy Sharon was awesome she even offered me a bottle of water I would recommend to a friend or family
Ms Sharon is a wonderfully pleasant person and I really enjoyed my experience with her she knows her job and does it well I really appreciate that keep up the great work blessings
Sharon was very helpful
Ms Sharon was very helpful. She is the reason I giving a 5 star review. Thank you for your excellent service.
Ms. Sharon been so helpful and respectful to me. She help me when I had problems with my unit when I forgot my keys at home thanks again ms sharon you were very helpful
Mrs.sharon gave me great customer service she changed the mood from me being upset to leaving satisfied
Sharon was a lot of help
Sharon'' was her name. She was patient and kind. She made my experience less stressful.
I spoke with Ms Sharon and my needs were met, she comforted me concerning my spaces here. Please keep her for Property Management..Please!!!
Justin was very helpful. Gave me all the information I needed. Made this an easy transaction.
Milly is a fantastic individual who really understands the concept of friendly customer service. My experience up-to-date has been fantastic. You should really try this place if you need a wonderful storage facility.
Sharon was amazing and super helpful. One of the best things about the storage units was her. She made our experience there very easy.
Everyone here is very helpful and tries to inform you on much as they can. The only thing I was not informed of was the rent increase at the beginning of the contract, this was the first time I’d rent a storage so I didn’t know. Millie is one of the best ones, she has helped me since day 1, getting the best deal possible and always being sweet. Her help is genuine and she actually cares. I don’t have a storage anymore, but thanks for everything!
Sharon was extremely helpful in setting up unit and getting me the best price to move in. Will keep my business here all ways.
Sharon great customer service
Milly was very helpful. Milly went above and beyond in exhibiting exceptional customer service.
Sharon was a very good help an gave me a perfect storage for an affordable price I recommend this place for everyone
Sharon made me feel welcome and helped me alot.
Ms sharon was very friendly and detailed
Very Polite and Helpful
Great service by Milly and very satisfied with her help. 5 stars
Sharon was very patient and helpful while we decided what size unit we needed and worked to get us a great price.
Its really nice
Thanks Sharon for helping me and be understanding. She is such a great person. Great customer service. If you need help ask for sharon.
Very informative and helpful excellent customer service
Sharon was very helpful in directing me to getting the right amount of boxes I needed to pack. She have leadership qualities and should be moved up in the corporation.
Great location I received the best service from Sharon omg what a helpful woman she is. made my visit very enjoyable you need more workers like her.
Milly saves my life!! This location is amazing and they are always willing to help!
Great location.highly recommend using the facility for future storage needs.great customer service,the staff is very helpful and informative.
Best storage place hands downs... Samorria is the best and helped me and my wife find a nice size storage at a great price. Will refer you guys to friends and family. THANKS A MILLION!!!
Sharon was polite and efficient.
Nice place to storage
Great costumer service!!
Friendly service with a smile. Very clean!
Milly was a great help. She was able to help my aunt and I with finding a storage that was right for us and included us with stuff that can help us.
Sharon was very helpful and I was really satisfied when I came
The facility is clean and Milly is very helpful. Definitely recommend!
Storage Facility is very nice and clean. Multiple enclosed climate friendly storage units. Associate Milly was very nice and friendly and willing to assist. Reccomend this facility.
Milly was great at customer service, will use again, highly recommended
A friendly staff and a clean space what more do you need
Sharon was a very help person she has very good costumer service
Milly is the best!!! She made my transition in and out seamless!!!!! All of my items were in pristine condition when I removed my items from the unit. I will definitely refer my friends and family here. Thanks for everything Milly!
Muy buen servicio barato y Cece fue muy amable
Sharon gave great customer service
Milly was very helpful with and very knowledgeable about the facilities. Thank you so much
Milly is a great help with choosing locations and storage pricing. Although she didn't have my unit size available she directed me to the property that did. Thanks for your customer service. You should get a raise.
Milly was awesome she really help me and my mom get the best deal on our storage. Very professional, helpful, and nice.
Milly and Cece were amazing in helping parents move. 10 out of 10.
Milly was awesome!! She help with all my questions and concerns! She deserves a raise
Milly is awesome for this company!
I received great customer service from Cece at this Public Storage. She was very courteous and helpful yet professional. Needless to say, my check-in went great!
Went in to buy some boxes And tape and Marie was so generous loving and a happy person I had a bad day and just a small talk helped it made my day. Yes definitely will come in one day for storing if I need it love the energy on the customer service
Marie. Did an excellet job,eh e made My Day have a blessed for anyone is the best customer service ever
Went in to pay my bill from a unit I have in Georgia and Marie was very nice and helpful she was with a big smile and helped me with each question I had to ask
Marie. Did an excellent. Job
Very good Molly excellent job well done.
Great place for storage and great staff and customer service
Amazing service easy to deal with. Milly is amazing!!!!!! Went above an beyond to help me!!!!!!
Milly was absolutely amazing... She was very patient and nice. Made my visit very pleasant.
Awesome customer services Thanks Ms. Milly for such a great experience at your facility- Thank you 🙏🏽
Very helpful and explained clearly, everything in this unit fits my needs, Milly made sure I was set and ready with all my info.
Great professional experience. Happy with this location.
Milly is the person you go to, I mean she is bilingual, she is fun and she is whiling to go out of her way to help her customers.
Milly is an awesome Associate who was very helpful, paitient and informative.. I am glad I chose this area to store my things.. Thank You!!!
Milly was awesome she's very helpful and even though she didn't feel good she kept me laughing.
I was searching for a good storage space for my belongings, since I’m getting deployed soon. I first went to the property on Silver Star road, however, they didn’t have what I needed. The rep, I can’t remember her name but she was an African American Female, I believe her name started with a T. She stated she had another property on Hiawassee. Ms. Milly was great, efficient and answered all my questions in full detail. Provided information about how to keep my furniture safe. I would recommend this property to my friends. The property is clean and with good ventilation. Thank you both Silver Star and Hiawassee location for the great customer service!!
Milly was very helpful. She took her time explaining all of the information to me and my family. She also showed a sense of urgency when helping us. Thank you so much for all of your help.
Amazing service!! The call center rep asked appropriate questions to match the type of storage size I needed then reserved a spot for me. When I arrived, I was greeted by Lilly, the property manager who made me feel welcomed. The process was simple and efficient. I received a tour and looked at the available 5’x5’ storage unit, it was more than enough for the small amount of things I have to store. The price is reasonable for the $1 for the 1st month + $25 app fee. There are more fees that include the lock and required insurance $11/month. Inside is cool and climate controlled and there are carts for you to use to carry loads of things, upon presenting your I.D. to borrowing a cart.
I came here for the first time one month ago and Milly helped me a lot, cause this is my first time in a storage. And today I came here again and Milly was wonderful and she was really polite as usual! A very impolite lady arrived and was so rude with her and she was a perfect lady! I really need to learn with her. I hope she’ll be the owner one day cause she really deserves! God bless her and I’m so grateful to find someone like Milly!
I called the property and spoke with Millie. She was very helpful and answer all my questions professionally. Thank you so much.
Ms Milly was very helpful polite..very ood customer service
Kia so sweet and funny. Very helpful with getting us the units we needed to fit all of our stuff !!
We have multiple storage units at this location and have always had great service here! Miss Kia is always pleasant and is very helpful!
Miss Kia was amazing!! Best service in the world. She was so nice to us with getting us through the whole process
Ms. Kia was amazing with service. LOVE IT‼️
Do you have outside storage for 10x10 and if so how much is it
Thanks Kia for everything. You are amazing at what you do. Keep smiling because you bring joy to people.
Thanks Ms.kia for all the information provided.
I totally enjoyed my experience at Public Storage today the associate Kia was so outgoing friendly and personable. I visited the location to pickup some boxes. I was greeted as soon as I enter the store with a warm Hello, How can I assist you? Kia sense of urgency and professionalism must be mentioned as well as recognized. I am planning to relocate which prompt my visit. Thank you.
Thanks Ms.kia every time I come in you really give off a great spirit thanks so much
Thanks ms. Kia for everything. Your kindness and loving words are the best when I come in. Keep being the preson you are because you can't go to places and get that type of love
Bettye was absolutely helpful! Full of energy and great spirits!!
Thank Kia for everything. Love you😘
This is a great storage facility and Quia is awesome. Its clean and the service is outstanding. I would highly recommend them to anyone who is looking for a storage facility.
Thanks kia for the boxes my experience there with you was great ! Have a nice day
Ciarra iis the best she is always friendly and she is always out in the climate control building cleaning to make the property look amazing. I have stored at this facility for over a year now and Ciarra has done made the property look way inproved compared to before.
I have a large storage unit that I am in and out of several times a month and as always I can count on a smile and genuine inquire as to how we are doing from Ms. Bettye.
Thanks ms kia for everything.
Bettye is very knowledgeable and was able to answer all of my questions. It was such a pleasure speaking with Bettye.
Bettye is a very nice person!! She went out here way to help me pick the right boxes that i will need for my big move. Bettye thanks i was having a bad day until i meet you at public storage today,,,YOU ROCK!!!
Thanks ms kia and ms Betty for all your hard work .
Thanks Kia your the best, thanks for being so happy
Thanks ms.Kia for everything .will see u tomorrow
Bad customer service
Ms Kia is the best.she helped me and my dad move a bed and also swept out all the meds she even stayed stayed past the time she was supposed too..if it wasn't for u our stuff would have got rained on..thanks Ms kiA
Thanks ms.kia for all your help and your continuous support
Thanks Kia for all your hard work, and everything you do for us here
Thank you Ms kia for helping my friend out . This pace has exalent servies
The manager kia is very awesome with great customer service. Definitely the best service i ever had
Thanks ms.kia and ms.tasha for putting a smile on my face even though my morning was terrible. Thanks again
Thanks so much ms Kia for everything thanks for great customer service
Fraudulent. Theft. Bad Customer service.
Great place to store. Was treated with respect. Thanks to Ms. Nicky for all her help and making us feel welcomed.
What an awesome property and staff. Kia and Tasha were an absolute joy to work with. They were extremely helpful and professional with personality plus. Can't go wrong here!!
I just opened up a new storage unit here today and Kia and Tasha were the most amazing employees ever. Not only do we open up the new storage unit but we also got all of our packing supplies and they helped us find a mover they went above and beyond to the point that even after we were close with our business we still stayed there for about an hour afterwards joking and talking I would recommend this place to anybody the employees make it a pleasure to be there
Thanks Ms.Kia .I love the fact that u listened to my family I appreciate u so much. Thanks alot
Not very clean and your not allowed but one dolly Cart and have to even give your ID in order to use it as well and so picky that beings a paid tenant renting a unit they tell you that you cannot even smoke in the property grounds that are pavement on top of it....
Apollonia showed great customer service, doesn't get any better. Highly recommend her.
Thanks ms.kia for always take your time out to help us out
Kia was very very nice she took time to understand my needs and walk me through everything.. I was feeling very depress having lost my place to a fire she took time with me had me laughing and just made my day so bright more people who deal with the public she get notes from her I would love to thank her for her kindness and patience
Thanks Kia for everything..i love your energy u had today..u are awesome
Thanks M's. Kia for everything me and my family will be back to store with you guys
Manager Kim was so nice and she helped us and show us lot of units i recommend highly the service is great keep on thanks
Kia is very helpful. This morning she got a nerve recking call but she did stay calm and assisted everyone that was in The office thsnms ms kia for everything
I had an amazing experience getting a storage unit here ! They close at 6 and I got there at 5:30 to get the reservation I had made and was greeted by Tosha. She showed me the unit I had reserved and I thought it was to big so she showed me the next size down she had available. She was so patient and courteous with me and my indecisiveness even though she knew it was getting close to the end of her shift. I ended up going back to the first unit she had originally showed me and not once did she seem annoyed & she never rushed me, she made sure I was satisfied ! Once I finally made up my mind with everything, she went though the paperwork thoroughly & answered all my questions. I definitely left with a smile on my face & very satisfied !!!! This is my first time ever getting a storage unit and if I ever had to get another one after this time I would definitely come back here ! Great service and very clean ! Thank you Tosha !
This was a great experience as a first time user. Kia was a great help and made the process smooth, I really appreciate all the help I've received
Kia was remarkable i loved her customer service
Ms.kia did a fabulous job with the rental..did everything well and neat also very organized..thanks ms.kia for the best experience
The staff is extremely helpful. Manager was very thorough I explaining the contract agreement. I was pleased the she took the time in assisting me with my move. Big Thanks Ms. Kia!
Kia was very helpful and professional and provided explanation of company policies regarding my rental.
Michelle she is really nice helpful and understanding
Ms. Bettye was extremely helpful in locating the correct storage size to accommodate my needs. She was very courteous and very professional. The site was very clean which is definitely a plus as well as a requirement for me. Thank you so very much for having a mature and courteous employee like Ms. Bettye. Sincerely, Mrs Clementina T. Cuyler.
Awesome service! Love it!
Great customer service from Mayard. Cool guy and very helpful in selecting the size.
Michelle was great
Mayard was helpful.He did a great job at explaining everything. I'm happy that I get a good deal.
First time renting a storage unit. They found the unit for the stuff I needed, and with the best price possible. The place is clean and quiet. The staff super pleasant.
Michelle was very helpful.
Michelle remained patient to understand what was going on. Her extensive knowledge of practices and dedication to customer service excellence was very refreshing! In the end, she sorted out my issue; all the while communicating in a very respectful manner.
Michelle was very helpful and nice even though the lady before me was rude and disrespectful but she never lost her cool great customer service skills
Mayard is very helpful polite and professional, thank goodness they let Shawn go because she had no customer service skills at all and was always on her phone and just lazy..thank you mayard for making my second public storage rental a better experience
The nicest a/c units i have seen. Staff are very friendly and helpful. Always willing to provide the best services when needed. Thank you Mayard
Mayard was patient and helpful.
Great services provided by Mayard. Very explicit with the process. I would recommend this store to friends and family. storage is clean and safe.
Michelle was a great help today her customer is also good
Michelle explained everything with a smile. She was warm, friendly, and answered all of my questions. She helped make my move in easy!
Mayard and Shawn were very helpful and clear with the steps to rent the storage. I have $1 move in and its very beneficial for my budget. Place was clean and staff were friendly. thank you very much
Shawn gave great service highly recommend!!!
Mayard was very helpful. On a rainy day it was stressful but he helps and does the paperwork as quick as possible. Great customer service guys. Storage is nice and very neat. Thanks for a good experience!!!
Mayard was very helpful and explained everything really well. Will rrecommend friend and family to this location. Thank you for great services
Shawn and Mayard were fantastic, services were very friendly. The facility is very convenient and safe. The special I had was very helpful with my budget. Thank you for a great service.
Shawn was very professional and did an excellent job explaining my contract. Prices here are the best in the area. Thank you Miss Shawn
Shawn was very thorough with explaining the rules & regulations. Very pleasant & polite. Good customer service!!!
I came in as a walk in was my first time there an Sherika gave excellent customer service, an if ever need another storage this will b my first option..
Shawn & Sherika were awesome, very pleasant, professional and helpful. I would definitely recommend them to anyone looking for storage in the area.
Sherika was very helpful great customer service...I was having a bad day but she was very helpful..
I did my storage rental with the property manager. I was not feeling my best and everything that could go wrong went wrong today. But Shawn was very patient and helpful. I really appreciated meeting her.
Sherika was very helpful she really made my day..service was friendly and great.
Came in to rent a unit and I received the best service ever from Shawn and Sherika. Both ladies were professional and helpful.
Service was great with Sherika
$1. Move-In special turned into $80..Not sure why they promote $1.00 when you actually have to purchase their items to qualify for the $1.00..Hmm strange and false advertisement all at the same time...Customer service was awesome.. Advertised special was a major joke?
Shawn and the rest of the staff are all very friendly. Definitely worth looking at this place if you need a storage unit.
Catherine and Ana were very helpful and courteous!
Did my rental with Shawn and everything went smooth and I had a great experience. This location is highly recommended!
I met with Ms. SHAWN and she was the best person to speak with explained everything perfectly...I will be definitely be coming back
Shawn was EXCELLENT!! Her customer service was great and she made me feel really comfortable with my decision to lease here :-)
I have been here for almost a year and service is great. Shawn is awesome too.
Rented a space today at the property. Shawn and Mayard was great. U loved the teamwork!
Excellent customer service Property Manager Shawn was nice and helpful to me
The customer service and rental process was great! Thanks Shawn for everything! ☺
Had very excellent service shawnMayard was awesome. Like the cleanses and customer service
Awesome and very professional. Ms. Shaun
I am new to public storage and was wary of the uncertainties but was placed at ease with the explanations that I received! I absolutely LOVED meeting Shawn! ALL OF MY QUESTIONS WERE ANSWERED WITHOUT WAVERING. She has an AMAZING personality and used it to help me understand what needed to be done to get what I needed. She knew what she was talking about and was able to help me with solutions that best fitted my needs! She called me to check in on me and was able to make the process A LOT easier than I expected. Thank you so much for your help Shawn! I really do appreciate you! I pray that God continues to bless you and give you success in all of your endeavors!
I vacated my space today at the location but I had a really good experience with the Public Storage location. The Property Manager is Shawn very nice and helpful. If I ever have yo get another storage unit I'm coming right back here.
Shawn was a pleasure to work with. She was very helpful in making sure I had everything I needed for my storage.
Mayard was very nice and helpful. Í love this place and customer service is exceptional. Thank you
Love this place and the people working there are very professional. Thank you Mayard for your services. I will refer friends and family.
I did not get an storage space because the manager Shawn did not have the size I need but she was helpful and good customer service. I will come back.
My sister and I went to get a second storage at the location. Shawn was very nice and helpful. She is very professional. I needed her help with something and I had a lot of questions and she answered every one of them. Great personality.
Shawnn was excellent...thanks Sawn
I went into this location seeking information on an outside unit for next week. I was greeted by the Property Manager Shawn with a nice warm Welcome and smile. She didn't have any outside spaces at her property but she was more than willing to search her system and help find a another location that does. Although I didn't rent a space with her She was awesome. Very good customer service and professionalism. Thank you Shawn for your help.
Mayard was very professional showed me the space explained everything with details very greatfull.
Shanita was very professional, very up beat and knowledgeable. She was very friendly and always smiling, which put me at ease. If I had to rate my experience from 1 to 10, I would give Shanita a 10. The building and unit was also well keep. Shanita gives a new standard to service with a smile. That is the kind of service I like. Thank you Shanita.
shanita was a pleasant surprise on a usually horrible experience (moving day) very knowledgeable and helpful.
Excellent service by Shawn very friendly and professionally customer service
When I went in to public storage looking for space I was provided with quality customer service from the sales rep name Shawn
My public storage experience was and is amazing. Shawn is an amazing person. She is very helpful and nice. Thank you....
Yesterday my friend and i came in to price a storage unit......the young lady that helped us was very patient, helpful and sweet.... As we were indecisive about which unit to rent she never once hesitated when we kept changing our mind........this young lady kept a smile on her face from the time we walked in until the moment we left Thanks public storage for having an excellent customer service Representative by the Name of Shawn.....i will definitely give this store a 5 star rating
Customer service was excellent. They helped me with the service that was needed,very courteous. I would definitely recommend Public Storage on Hiawassee to my friends and neighbors.
thanks to all of you guys on a great costumer service experience Thank you ms.Pagan for your service!
Cee was extremely helpful and very nice... Great customer service skills.
Mayard was helpful. Service was great thank you
Great customer service! Pretty secure and safe. Access to Storage hours sucks most people are getting off work at 6!!!!!!!!!!!!!!!! but pretty nice environment tho
Latarra Gave Wonderful Service She Was A bigg Help
Latarra was nice. I enjoyed the customer service rendered. he explained everything is detail and simple. she's attentive and helpful. thank you Latarra.
Latarra adn Mayard and pleasant crear service
Latarra is very friendly she is always willing to help she always answer all my questions great customer service skills
Upon coming Into the storage, I was greeted by Latarra who was very informative and listened to what type of unit I was in need of. The first unit I was shown was exactly what I was looking for. Thanks Latarra!
it's a nice storage and they have great customer service. Thank you Mayard for your help. I will refer friends to this storage
Nice employees and staff is great and very nice
The manager Mr.Mayard was exceptional well and very helpful. Greeted customer very professionally. Pymt was completed in less than 1 minute. My ratings for this location is 10+ Keep up the excellent work.
Very pleased with services at this location
I came in to buy merchandise didnt need a storage Latarra was nice and helpful great customer service
Latarra was nice and helpfull and her customer service was excellent
Great Ms. Cee was great help to me
Latarra was absolutely helpful! In a stressful situation, she was welcoming and informative. I am pleased with my decision to pick this location!
Latarra and cee was fun and helpful i love how i felt welcome and thought me hiw to store ny items correct
Nice and friendly
Latarra was very helpful & informative & very friendly.
Thanie was awesome, she is super nice and friendly. Need more like her.
My service with thanie was outstanding, she was very helpful and very nice.
Thanie is the best. Customer service from call center should be more specific
Thanie was incredibly helpful. The online reservation failed to mention the insurance, lock, and add'l fees though. To sign it was $50 more than expected but the help on site was great!
My experience with thanie was excellent and very professional
Customer service here was a 10 thanks!!!!!
Latarra was very helpful I came to get some prices I'm looking to store some stuff was just shopping around
Thanie was great!
My service with Thanie was Great
Great customer service Thanie thanks I don't get this type of service often.
My service was excellent
Latarra she was very helpful & knowledgeable about the job.
Thanie was great
My service with thanie was great
My experience with Thanie was great. She helped me with everything I needed to know and made everything very accessible.
I'm a old time customer my experience with Thanie was great. Good replacement for Frank.
Thanie went out of her way to make sure I had everything I needed and made sure my experience was uplifting...Thank you so much Thanie.....
Thanie was wonderful, she explained everything very well and I had a very pleasant experience.
I was welcomed as soon as I walked in by Latarra she was very friendly and she helped me compare prices between different locations. I have a unit already and was thinking of relocating.
Thanie was great but the call center was not. Did not give me all viable information on what was due at time of paperwork and monthly charges.
Thanks for your help thanie great service.
Thanie was wonderful thanks for the help
The store was clean and Thanie was very nice.
Thanie was awesome great customer sevice.
my experience with Thanie was very pleasant, she was very helpful and friendly and I will definitely go back to Thanie in Hiawassee location. And this public storage is very well clean and organize. Thank you Thanie...
In my years experience with this location, I have found the service to be suitable for my needs. The team was polite, curtious and prfessional upon every visit, expecially the gentleman Frank whom I have worked with and known the entire time I have had a storage space. I would recommend anyone to try this location.
I rented online and when I arrived with my moving truck, I was beyond please with Frank and all his help accommodating our movers.