Public Storage Self-Storage Units at 1550 Kennedy Causeway, North Bay Village, FL

Sharon thank you much for your attention and respect, we always recommend your work.

Great location clean and organized. Jannette was a great help. Love this place.

Ok

Sandy did an excellent, efficient job of showing me a storage spot today! It couldn’t have been easier!!

Sharon is Amazing!!

Sharon is amazing! She helped me so much to understand what i was getting. She showed me what the spaces looked like and was so kind. I really felt comfortable with her and the safely of this space and location. Thank you Sharon!

Mrs. Sharon was very kind, gave us the best attention and took her time to explain and help us make the storage change. Excellent customer service from her.

Great service in North Bay Village, Sharon at the front desk was very kind and helpful. 👍👍

Clean location and helpful service for my storage needs. Recently moved and came to ask about pricing. Sharon was very helpful and patient when explaining the details of a rental. Great experience.

Buenas tardes , satisfecho y conmovido con la calidad y profesionalidad de la señorita SHaron , muy agradecido con su ayuda y demás con su buena bondad de muchas atenciones etc , etc , etc , gracias 🙏

Good service Sharon 👍 awesome

La atención de Sharon es de 5 estrellas a pesar de que la experiencia de rentar fue bastante desorganizada, ella salvó la compañía. Gracias Sharon.

Great customer service from Sharon.. Very prompt and courteous.. A very clean facility..

Sharon is the best always very helpful and alsays havd a smile when i come to the storage Nd is very clean

Very helpful great customer service. Will become here anytime fast and reliable

Belkis is super helpful and friendly. This location seems clean and well-managed.

Sharon was amazing at Public Storage, she has been amazing help every time.

Sharon went beyond my expectations! I'm glad SHE was the one who make my experience pleasant and smooth. I came in asking to rent a space and without hesitation she showed me my future (now mine) unit. Then she was patient at the time of explaining all the steps through and payments. We also laughed!!! Thank you so so so much arigato!

Good service Sharon is awesome

Vert good service Sharon is amazing

Sharon was an excellent help and a pleasure to deal with.

Nice Sharon the best

This facility is clean and well organized , parking is safe and so spacious to load and unload your stuff .

Sharon Gives me best Service and attention every day!! 🙌🙌 the best!

Thank you Sharon for giving me the best service here in Public Storage, Miami!!

Great, clean facility, with helpful staff

Nice customer service from Ms Sharon.. Property very clean and organize.. This is the first storage that I have encountered where I was dealt with prompted and respectful..

Sharon services was very good and amazing the location is very clean keep up the great job

I received excellent service from Sharon Epps. She was very knowledgeable of the question I asked and what I was looking for as far as size and pricing. Very nice staff!

I Enjoy My Visit at 1550 Kennedy causeway north bay village , with The Beautiful Sharon. She Explains Everything As Far Types Of Storage Space That Were Available and Ask Me What kinda Of Stuff Was I Putting Into Units To Help Me Buy Better Fit For My Needs. I Told I Need Enough Storage For My Business Supply.. She Showed Me And Helped Find The Best Unit . I Want To Say Thank You Sharon We’re A Great Help.

I have had the great pleasure of being supported by Sharon at the 1550 Kennedy Causeway Public Storage location for over a year. Her warmth, attention to detail, customer service, and friendliness have been a breath of fresh air. Folks have storage units for various reasons, many of us are in life transitions, and to have someone like Sharon greet me with a smile, positive demeanor, and understanding, makes my day every time I visit my storage unit. Thank You is not enough, Sharon!

Sharon was absolutely great

Very well run and top notch security spotlessly clean, excellent access M alway pleased with interactions with staff

Buen lugar, limpio y buen atención de la oficina. Recomendado

I love the service I received by Sharon. She was very accommodating, very detailed in her explanations, and very down to earth and understanding. She assisted me with upgrading my previous purchase to a bigger storage space and explained the billing process. To add to her impeccable customer service skills, she walked me to my new unit as well. Nowadays, great customer service is very scarce and Sharon assisted flawlessly. Thank you Sharon!!!

Luce medio descuidado fisicamente ... Es como camimar en un laberinto. Cuesta mucho poner señalizaciòn?

When I visit Northbay village Public Storage I was greeted very well by Sharon the customer. Service by Sharon is excellent compared to the storage places I visited .I give North Bay Village public storage 5 star because Sharon cares about the customers.I will be recommending my friends and family to North Bay Village Public Storage.❤️🙏🏾

Sharon customer service makes you want to keep returning because her behavior is such a Big blessings.public storage should be happy to have a employee like Sharon .

Thanks Sharon for all your help very nice lady

good storage. clean

Thanks sharon for all your help you are the best very clean storage love the place and sharon all five stars for her she is the best

Great customer service, really friendly staff!! Sharon helped me so much!

Denisha was very helpful and friendly employee and we got the united. Thanks

Muy completo siempre súper ordenado y increíble , consigo todo en envases grandes , especial para hacer las compras del hogar para la familia

Solid Staff Good Location 9pm Access helps a whole lot !

Sharon was there to help us today and let me tell you the service is amazing I couldn’t ask for a better staff thanks for your hospitality Sharon !🙏🏼💪🏽

Excellente work ,thanks soo much, appreciate the good treatment.

Tina made my experience so much easier and enjoyable having to arrange various units in my move I highly recommend the facilities as we have been customers for years. Moving is never easy but Tina and Public storage North Bay Village make it that much easier

Tina was very knowledgeable and helpful! Made our experience pleasant and easy to rent exactly what we needed!

Tina was so helpful in making sure I got the perfect storage unit. Happy customer 😊

Shanon best property manager. She is proactive , helpful and customer focus oriented

Sharon is very helpful and very sweet she help me get my space she is the best

Sharon is a good worker Glad to have her here at location is always clean and with her nice smile

Wonderful Service from those who helped me at the storage, especially the young lady Ms.Alexis behind the counter she has gave me some advice and help around the building thanks so much.

Jada - Awesome, attentive and knowledgeable of servives of public storage and Great customer service!!

Everything was very good with the service and Sharon was very helpful with helping me get the App on my phone Good service and clean place

Disgusting that you are raising storage rent by 33%.

Just want to let you know that you have a great staff and the place always clean and to point out that Sharon is a wonderful person and always greeted you with respect

I came to this location today looking for a 5by10 they didn't have any available the young lady Sharon checked another location and found the space I needed and she called the location and let them know I was coming to rent the space. And I thank her for doing that.

I've never been treated with such great customer service whenever I visit these facilities but Sharon was amazing. It felt like a friend helping me out instead of someone doing their job.

Sharon is AMAZING! She held me down literally hours before my flight to Jamaica. I am a loyal customer now. She was thorough. Easy to reach, and helps anyway possible when I come to my location. Public storage is a great service. Cannot wait until they are global! Thank you Sharon for being a great agent for the company. Your customer service is unmatched!

Alexis and Sharon was very helpful and nice Also the property was super clean, great service

Sharon was absolutely amazing. Extremely kind and willing to help. She had all the answers I needed and more.

If elevators always have a problem and security gate has been open for the last 2 days

This place went above and beyond to exceed my expectations. The staff was very helpful, and very hands-on. I was assisted swiftly and with a smile. Will certainly be doing business here again. :)

The customer service was great, and the property was neatly kept i would definitely recommend, thank you Sharon for your help .

The ladies at the front desk gave great customer service and the property is so neatly kept, I will definitely recommend, great job Alexis and Sharon !

It´s so easy to rent here, I had a really good experience when Alexis received me, she show me the place and how to use the app!

The employees are nice and the units are clean no bad smells either which is good

Sharon was awesome, knowledgable, helpful and attentive . The customer service is great .

Alexis was great. Very friendly and helpful. Building was clean.

Stopped by this location and the lady named Sharon was so helpful and patient with me about everything. Great service

Nice service provided by Alexis :)

Alexis was very helpful. I had a little trouble with my code and she fixed everything right away. She is super kind and helpful. Great Service!

Excellent customer service when elevators was down !

I came to this Public Storage looking for a unit but they didn’t have the unit I was looking for. However, Alexis and Sharon were so helpful as they found me a unit at another location and I was able to rent it with them. Thank you so much guys!!

Great customer service from both ladies Alexis and Sharon, exceptional service and the property is well kept and clean , awesome service will recommend!!

Stopped by their North Bay Village location in Miami Beach without an appointment. I walked in and Angie was extraordinarily helpful. Very friendly and efficient. I drove to another nearby competitor and confirmed that their pricing was also the best. I booked a 10 x 10 storage space and am very satisfied.

Very Nice & clean facility Customer Service was excellent the young lady Alexis helped take care of me right away took her time as we viewed a couple different spaces that will best fit my storage needs. Thank you so much Alexis, she was very helpful & polite, customer satisfaction is guaranteed.

I had a situation which was hard to solve because I didn't know which unit would be suitable for me to get, but I must say the customer service was great. Miss Alexis was very helpful with helping me to decide on a unit.

Excellent service ! Wonderful customer service and knowledge from Adrian.

Alexis was extremely helpful and kind! She got my situation taken care of quickly and professionally. The unit was clean, ready, and easily accessible.

Thank you Adrian for all you help. You deserve a raise!!!

Excelent atencion for ADRIAN .

Very great staff and love the location

Muy contento con la atencion, Alexis me dio una muy buena atencion.

Alexis was very helpful. She was polite and professional. The facility was clean and organized. She helped me set everything up.

Alexis was very professional and kind. Anything I needed she help me right away! Thank you for excellent customer service.:)

Alexis was attentive and very patient while helping me find a unit. Conversationalist and easy going. Thanks for the assistance!

Adrian was very helpful in helping me pick unit I needed and made the process as easy as possible

Gone to lunch" every time I go by

Adrian is dope! Thank you so much for your assistance.

I came to the storage looking to find a space, great customer service! Would definitely recommend.

Me and my son went to the storage to find some units and were confused, then some young lady walked up to us and asked if we needed help, she was very helpful and thank goodness she was all me and my son needed to find everything we wanted.

Me and family went to the storage and they didn't have the size unit available at the time. I will say that the young lady at the front of the desk was very nice and helpful. Thanks Staff.

Excellent customer service thanks Yalinet for your help

Horrible experience with customer service department. I was told that my rate increase was due to a business decision. I just cant believe that a national company will make a rate increase in the middle of the pandemic The manager of the location contacted me yesterday. He was phenomenal! Thanks for fixing what the customer service rep in California did They made a promised to honor original pricing and have failed to do so I am still waiting for a call back from the district manager. Horrible

Neat and Clean. Safe, good location.

The server cannot process the request because it is malformed. It should not be retried. That’s all we know.

They have taken care of my storage needs for years, and at a fair price. I recommend their services to anyone in the city. Excellent, helpful staff

great customer service from Yalinet and Adrian, they're the best .I highly recommend this LOCATION

The staff there are very professional, super nice. Ms. Yalinet customer service is beyond standard. I highly recommend this location.

Greatest service ever from Yalinet. She is so sweet every time I need help.

Excellent service from Yalinet and Adrian I love this Public Storage .

Muy buen trato.Suelo comprar siempre aca, aunque los productos se han elevado un poco por la situación actual

Grest costumer from yalinet and adrian

Great customer service from Yalinet she help alot and was very kind

Muy buena atencion y excelente servicio recommendable 100 gracias Yalinet por tu excellente ayuda.

Hola estuve buscando storage y la muchacha Yalinet tuvo un trato conmigo muy especial se ve que, su trabajo lo hace con buena amabilidad experiencia es una muchacha que tiene un buen futuro y buena expectativa para este negocio con toda su amabilidad y respeto sinceramente .Jorge Herrera

A1+....A1plus

Yanilet, Louisa and Adrian are great people to work at this Public Storage. So friendly. They listen and resolve any problems you may have. I strongly recommend this site for storage needs. The team is excellent and deserve all our respect. They are so professional and incredible to find in this day and age. We are customers for more than 4 years and I dint have enough words to say thank you for their great service.

Very good service from Yanile . Im very happy wthit the service.

La muchacha Yalinet siempre me ayuda es muy amable y servicial todo el tiempo le recomiendo esta facilidad a todos .

Great space, clean & easy to get in & out. Good prices too.

I was having a horrible day, and was anxious because i had to move out in a hurry. I came to public storage expecting another horrible experience.. But then I met Yalinet she was SUPER helpfull she showed me multiple spaces so we could decide exactly what size unit I needed. Yalinet made my day she was amazing. THANK YOU Yalinet

Muy bien atendidos buena experiencia por yalinet :)

Latoya is an absolute asset to the company. She took the time to properly answer all my questions. I was also offered insurance and a lock but declined due to having both items. Latoya made this process smooth and easy. I will recommend public storage in North Bay to any of my families or friends. Thank you!

Exelente atencion de la sra Luisa estoy muy conforme con su desempeño...gracias

A friend of mine and I rented a storage unit in North Bay Village and Adrian and Jimmy couldn't be more helpful. They listen to their clients, they are fast to resolve an issue and they get creative when needed. They treat you like a friend. I couldn't be happier with the service! Thank you Adrian and Jimmy, I really appreciate all you have done to make a difficult process a lot easier one.

Horrible service. There’s a woman on Saturdaysthat has the worse attitude every time. She’s extremely rude. Before her I had no complaints.

I lost my keys and Yalinet was key in helping me find the key. Very professional! Thanks

Luisa helped me to move in at the beginning of November. She was super efficient and helpful. I set up everything very fast with zero problems Great location

Great customer service and quality help! Very happy customer!

Book online for best deals and make sure to take your own lock. Peace

great customer service 5 stars. i recommend this place to everyone.

Tiene de todo para todos

Estuve en este storage por 7 meses , todo el tiempo tuve la amabilidad y el respeto, ayuda del manager Adrián me sentí muy bien y sobre todo muy segura de que mis cosas estén en este storage Muchas gracias!!😘

Adrian helped me close out. I had my storage for 2 years! He was quick and efficient. I was in and out in no time. Thanks Adrian!

We rented a storage area at North Bay Village yesterday. Isereine helped us sign up and showed us the storage area. She was professional and friendly and made the event easy and pleasant. Thank you!

Friendly people.

They were good with me, until they raised the rent on my storage, there reasoning was in the contract were they raised the rent without just cause.

The team was so courteous and patient, walking me through the process. I came to this location, as the hours were more condusive to my schedule than other locations. So glad I did! Grace, in the middle of training new employee, gave me her full time and attention, demonstrating all I needed to know, instead of just pointing the way. I would recommend this location to anyone in need of storage. From the clean and monitored storage areas, to the professionalism exhibited , by Grace and her new employee, it was all and more I could have asked receive. Thanks all.

My name is Mauricio and I had the great fortune of being helped by your amazing Natalie Mesa yesterday when I ran into some difficulties. SHE was so kind and willing to resolve my many questions with such patience and PROFESSIONALISM. Natalie was knowledgeable, quick to response, and went the extra step Every time I came to the service office to get assistance. All along she did so with a great attitude and calm friendly smile that made the situation positive. PLEASE LET HER KNOW HOW MUCH MY FAMILY- FROM NEAR AND FAR - APPRECIATE HER OUTSTANDING SERVICE AND SINCERE INTEREST IN GETTING GREAT OUTCOMES AND DELIVERING THE VERY BEST CUSTOMER SATISFACTION WE EVER HAD!!!!!

Adrian was the best, he really knows how to treat clients well! He went step by step and explained everything and answered all of my questions. I'm very happy with this location and the customer service that it provides!

Be careful! This facility will give away the first month rent and are free to raise your rates because there is no contract. We moved in in January. We received our first month rent at a discount. After six months, our rent was raised $45 a month. We had it automatically paid for each month. The reason for the increase was because they could.

Great people

Finding the right storage for your belongings is so important, especially in this Miami heat where it's always so humid. I am so glad i came to public storage and met Adrian. He was so kind and helped me to find the right storage space. Adrian assured me that this facility is controlled by A/C and my belongings would be safe. I am so glad I came to this public storage!

Simply disappointing on how fast the rates go up at this place.

No funciona post net

Good person natalie

Wonderful customer service..

I went to rent a unit two young women helped me out they was very helpful i recomand this place yalient and teshema yall go check them out today specials u guys

Wonderful service, can't thank them enough in this moment of stress. Thank you Adrian, and Jimmy😊

Best place ever

Adrian Alonso was great. Needed some extra space to move several items. Very friendly, staff was great, location clean and price was good for what we needed. Thanks again for the great and professional help.

Enjoyed the welcoming of the employee at the Public Storage. Very much high class, conversation was good, also was shown how to save a bit of money! I love this place

Clean facility, wonderful customer service. The management team is amazing.

Cuando no te caben las cosas en la casa, es la opción perfecta! Storage de todos los tamaños y precios. Horarios convenientes. Nuestras cosas están bien guardadas y protegidas.

The staff was excellent with helping me today and very efficient

I want to say just all around WOW! Phenomenal work by the representative Cameka. Very knowledgeable and all friendly and caring person. I will continue to do business this is what I call true customer service!

I have received a responsible, respectful and quick costumer service from their personnel. The location is always clean and organized

Im very happy that Cameka helped me with my storage needs and walked me though the whole process, I will be definitely renting from this facility again... great staff....super helpful...

I am so impressed with this location. Cameka was extremely knowledgeable and helpful. I am very pleased!

Stupid lady

Let me tell you about my experience at this location, it was phenomenal!! The young lady who helped me and my wife name is Cameka she went over beyond to make sure our check in was smooth which was needed after the the hectic day we had. She explained everything in clear detail and answered any questions we had, not to mention the place is clean I feel secure storaging our belongings here. Customer service here deserves a 10 star rating... Look for Cameka when you come...

Adrian was very helpful, went through the whole procedure with me, showed me how I would be able to get in when I have to and answered every question I had.

Good Afternoon, I had the pleasure of seeing Ms. Cameka & Ms. Neta.... these two ladies are very professional and efficient! Both ladies provided me with excellent customer service. I was well informed regarding the numerous options made available. From beginning to end of my experience they had a smile on their face. I would like for someone to acknowledge these two ladies because they are the best thing that has happened to this location! Thank you Ms. Cameka and Ms. Neta for the World Class Customer service you provide me and plenty of other customer every day. We really appreciate all that you do! Thank You! Kind Regards, Keymani & Johnnie

I had a great experience today at Public storage. Cameka was very helpful with getting me the unit I wanted and had me in and out fast. I would recommend you ask for Cameka or Natea. Great girls, very helpful and friendly.

everyone at this location is always super helpful!

Cameka and James Arnaez were wonderful help while I was under pressure to get things done quick as the moving truck arrived and I need to expedite the rental process. Great service

Great customer services Marley is so kind and helpful. We really appreciate the work that Marley did for us. God bless you bro ;D

Hector was outstanding in his job. Very curtious and helpful.

Great Customer Service! Very clean environment and friendly staff. Marley went above and beyond to ensure all our questions was answered and in showing us how everything works.

This was my first time using a Public Storage. The staff is super friendly. Cameka was amazing. Guided me through the whole process. Very personable and serviceable. Many thanks!

Morley greeted and helped us with everything right away. He was very patient and professional and answered any questions we had. Thanks Morley!

Whst times are the storage units open and closed

Great storage when I got there one elevator was down but was quickly fixed! I liked that carts where available made my move even easier.

The ppl who work here are very nice!! Very helpful and knowledgeable 😉

Excellent service was highly recommended by friends and I’m not disappointed! 👍🏼👍🏼

clean storage nice employee

Very clean and courteous service, nice facility with easy access and long hours and good security measures.

Phone number listed on Google is incorrect, so you're never able to read them by phone. The staff is very slow, and uninformed about their pricing information and availability. The lady that helped us really got on our nerves...she would text and looked at herself on her phone during the whole process. She would even stop us to look at her phone... The storage unit is fine, clean, climate control, but the process DOES NOT TAKE 15 MIN. We were there at least 1 hour or longer before the whole process was done, so be ready to have a lot of patience.

Me encanta este estoraje. Siempre que vengo me siento bienvenida y me ayudan bien rápido. Todo siempre bien limpiecito.

I’m a loyal public storage customer I travel often and I’ve used public storage upstate as well. But this location has exceeded my expectations. Clean facility bathrooms and Adrian the manager is always willing and available to help!

Professional and good location

After first month it gets expensive. Doesn't have a restroom for storage renter's at all!

Clean, convenience hours, friendly staff the only thing is a little expensive.

Thanks for all the help and professionalism.

Not cheap but clean with good customer service

Top personality

DO NOT RENT HERE! This is a classic tale of American capitalism, deception and greed! There are many loopholes in the safety and security here. If you must rent here, do not buy their insurance! IT IS A SCAM! Bring a homeowner's or renter's insurance policy. Their insurance company will give any bogus reason to not pay out claims. I've been renting here for 3 years. My storage unit was recently burglarized. MY LOCK WAS NOT BROKEN OFF; BUT MANY ITEMS ARE MISSING! Because I've been paying for their insurance policy, that I was told that I had to have at the time I moved in, I filed a police report and insurance claim. Needless to say, they denied my claim. The goal is to get as many consumers to buy coverage, only to deny claims when things happens. Their reasoning for denying my claim is that there is no proof of forced entry! No, my lock wasn't broken off but clearly some really savvy thieves found their way inside. It could've been the mesh ceiling or wall! When the employees reviewed the alleged thief's access history, it was found out that the man had been there regularly and spent an hour or more in the facility on occasions. The security footage from the parking lot shows him leaving with nothing at all even after staying there over an hour. Another video shows him putting several things in his car. However, the surveillance video is so poor, especially compared to the technology that currently exists, that we couldn't make out the items that he loaded into his car. The police could barely make out faces on the footage. Since his personal lock has been sawed off and he's been locked out of the unit, that tenant has not been back to fight his case. How is it that he'd been there regularly in the past, but now he's missing in action? Weeks have gone by and the same lock that was was placed on his unit by management is still there. What makes matters worst is that when the police arrived, they noticed that their unit, which is on the other side of my old unit had been burglarized also! The wire ceiling above their units was cut open. The staff told the officers that they didn't know how long their ceiling was cut open like that! So they don't even check regularly! The truth is that THERE IS NO WAY SECURE YOUR ITEMS HERE! Don't let their big display of camera monitors in the office make you feel safe! There are about 3 cameras! None in the elevators or on the floors. The pedestrian doors to the gate can be opened without a code. The entrance to the facility is open 24/7. All of this makes it super easy for people to get in and pick through people's things without ever being caught. There's even possibility of violent attacks without any proof of the crime! Employees will insist that you have to have insurance at the time of move-in BUT YOU DO NOT HAVE TO BUY THEIR SCAM! Public Storage is scamming the public out of millions via the bogus insurance policy that is forced upon tenants. Its affiliate, Sedgwick, is wrongfully denying claims to satisfy its client--Orange Door Insurance. Do not be fooled. Orange Door Insurance is Public Storage. Their goal is simple--take your money and keep it. I've read horror stories of customers on various websites that were denied claims even when their lock had been broken off! Check out my Yelp review and photos!

Good storage..too far from the school

Helpful staff and very clean storage my stuff feels secure while I'm moving

District Manager, Jimmy was amazing and so helpful! Morley was also very kind and helpful too! They accommodated all my needs and definitely recommend using this facility!!!

Many FAKE REVIEWS are posted here. More than likely from the staff. I was having a good experience until they RAISED RATES after 3 months for NO REASON!! When asked why my rate was raised $22/month the answer is that I have no contract and am on a month to month. I guess that means rates can be raised monthly until i'm forced out and they start over again luring the next poor joe customer in.

Simple and clean, easy to access and good location.

Marley was very helpful thanks!

Súper helpful staff and clean facility

Son muy rápidos y no puse 5 porque no tienen mucha variedad en cuanto a rentas de espacio

The best storage place ever! Morley and Adrian and Jeff are by far the highlight of the facility!

Adrian was very helpful great facility to store your stuff in very secure and maintained building in general . Non the less great customer support from Adrian and morley !

So amazing! I was with them for 7 months and everyone was very friendly and helpful! Definitely a place I would recommend!!!

The storage place was perfect and clean thanks guys

Good service

The Employees are extremely respectful and nice and they help you make the right decision. They also give you advice on how to save your things on the storage. I am very happy with my experience.

Staff is great! Always helpful and pleasant to stop by, highly recommended

I have received great customer service at this location. Morley was extremely helpful and he went above and beyond to accommodate my needs. The place is very clean and well maintained. I would definitely recommend this location.

The best customer service experience I had ever received. Morley helped me so much on issues that came across in our unit like when our lock broke. He took his time to find tools in the store in order to help us fix it. He was always very patient and went out of his way to help us always. Keep up the good work guys thanks for always looking out for your clients.

Stephanie a helped me she was very nice Morley as well. Space is clean always well lit. Deft happy with my rental!

Secure, clean, Easy access

Best Public Storage in town! Thank you Adrian for all your help!

Morley was great help me get my lock cut

This place deserves 5 stars and more. There is an employee named Morley and he's super nice and very helpful. I had a problem with my storage door latch it wouldn't close and Morley came up right away upstairs after I told him and help me fix it with no problem. He went more and beyond for me, instead of just telling me we have to charge you for a new one he came up and help me. If you happen to use this pacific public storage Motley is the guy to talk to.

Moving can be a headache, but Morley made this sometimes tedious part of the process a breeze. The facility is maintained well and managed by a team that is eager to help. Morley was hands on when it came to making the right decision in terms of square footage. Thank you!

I booked a unit online & when I got there I realized it was too small. Marley was very helpful when choosing the appropriate size unit. The unit & the facility were clean & at a very convenient location for me. Paper work was fast & easy. He explained things clearly & thoroughly. Thx Marley!

I love this storage Morley,Alain, and Adrian

The staff was super helpful and helped me set up everything in no time. The facility is spacious, clean and the staff members are professional and very friendly. I also got a really good deal!

Great service and facilities

Morley was awesomely helpful!!!

Morley provided amazing customer service! Very pleased.

Morley was very helpful! He provided great customer service! A+

I had a great experience at this store . Brevinya, and Adrian were great! They were very friendly , and helpful they seem to have a great working chemistry together which made my experience more pleasant and delightful . I will definitely return to the store for any packing supplies. Or I'll drop in to say hello from time to time.

Excellent customer service. Brevinya was amazing! I definitely recommend this location for storage.

Very nice place to store

The location was clean, well organized and the manager was very attentive to my needs. Explained everything to me in a way that I understood. I can be very difficult sometimes but he was great. I appreciate people who understand the importance of customer service. I plan to be back frequently and refer my family and friends to this location.

I WENT TO BUY SOME PACKING SUPPLIES AT THE PUBLIC STORAGE NEAR MY HOUSE AND HAD A BLAST THE YOUNG WOMAN WHO HELPED US WAS VERY FRIENDLY AND FUNNY, AND VERY KNOWLEDGEABLE, WHO KNEW THERE WERE SO MANY RULES TO PACKING BOXES. PLUS I DIDN'T KNOW THEY SOLD SO MANY THINGS FOR PACKING , HOWEVER THEY DID NOT SELL FRAGILE STICKERS IT WOULD OF BEEN NICER IF THEY DID.

I received excellent service from both employees, both professional and very helpful. The location is well kept; nice and clean. I do recommend this place if you're moving on/off the beach. Whatever makes it convenient as today was for me.

Alain and Adrian were very helpful made my moving very easy they have everything you need to get started and great customer service

I have been with this storage for nearly 2 years and have been beyond satisfied with the staff, service and safety not only for myself but for my belongings as well. Adrian the property manager has always gone above and beyond to make my needs met with a breeze. If there was ever a time that my payments had issues or if i forgot to pay, they were always prompt to update me so that I would continue with the ease that it always had been. I recommend this storage facility to family and friends and I know everyone is as satisfied as I am because the facility is exceptional.

Great prices, very clean modern facility convenient to beach and downtown.. and very friendly! Thanks Rebecca! Two thumbs up!

Very knowledgeable and helpful staff. Rebecca, Bertha and Adrian made the process easy and enjoyable

I had a very good experience in renting my first unit. Alain was very helpful and the facility was very organized. I would recommend this to a friend.

Great customer service. Excellent price.

'I love my job', Rosie said, smiling, whilst holding one end of my heavy leather sofa. I couldn’t believe in all my years of using storage facilities that an attendant was so helpful, I didn’t even have to ask for a hand with all my boxes. Impressive! From the initial quote, which was well communicated, recommending the right size unit, client follow through, after sales service… Rosie from the North Bay Village location is professional outfit. Rosie deserves more than a mention in this review. As a client service specialists for over 20 years, I am so impressed at the friendly atmosphere, specialized care and positive energy I see on display every time Rosie is at the front desk. Rosie knows every single client by name. Rosie was a referral from a close friend in FTL, who refuses to move any personal belongings he has in his unit in Mia due to Rosie. I have on a handful of occasions ever felt the need to write personal references. Moving no longer is complicated when dealing the best in the game. Rosie you have been AMAZING! Thank You 4414

This place is clean and around the corner from my house the staff is very helpful and goes above and beyond to help you just not happy with the pricing but they couldn't control that will defiantly rent with them again

My wife and I had a very positive experience with Public Storage --we especially appreciated the friendliness, professionalism, helpfulness, and patience of Adriandidnt get to catch his last name. He helped us find the ideal options in space and price. Adrian took the time to make sure we understood everything and were comfortable. Would recommend this storage facility to all my family and friends

This is a real nice and friendly location would recommend to all my friend and family

Great facility. Very clean and well run. Rebecca and Rose were very fast, efficient and helpful.

Safe, Clean locatiin and a very helpful team.

The faculty is very clean and appreciate the time Adrian took to show me the diff emcee spaces would defiantly rent here again

I love the way Rebecca so knowledge about the products and rose was able to show the different spaces the place is well kept and would recommend to all my friends

I was recently recommended from one of my friends to this Public Storage on NorthBay. I have to say is the best decision I've made. I've stored with other PS facilities and other storage places that are not PS and this one has been the best facility that PS has from my experience. Adrian the manager helped me through everything and explained everything to me. He is extremely professional, and knows his business. He helped me find a great space for my furniture and I couldn't be happier. I will definitley recommend this storage facility to my friends and family. Thank you.

Just rented a unit. Rose was great. She recommended an upgrade unit and for the difference in price it was a great deal. Rose was friendly, knowledgeable and great!

I’m a new customer of Public Storage and I’ve found their service to be extremely friendly and professional. I’ve been very pleased with their great customer service.Staff is willing to help in any way possible... Unit prices very reasonable. Location is very clean and meets all my expectations. If you head that way make sure you ask for the Property Manager he helped me with all my questions and made sure everything was taken care of in regards to my storage unit.

Excellent storage facility, i would personally like to thank Adrian for all the help he provided since i been using the facility. He made sure i understood all the procedure and the rest of the staff always been friendly and helpfull in everyway. The facility is clean and well maintained. Currently i`m out of the country and I feel all the stuff i have in the storage are safe and secure. Overall, a great place to storage.