Public Storage Self-Storage Units at 11501 Biscayne Blvd, Miami, FL
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
5'x4'Online only price$ 23/moSmall 5'x4'
$ 23/mo $28Best Price Label
- Climate Controlled
- Inside unit
5'x5'Online only price$ 28/moSmall 5'x5'
$ 28/mo $33Best Price Label
- Climate Controlled
- Inside unit
5'x5'Online only price$ 29/moSmall 5'x5'
$ 29/mo $35Best Price Label
- Climate Controlled
5'x5'Online only price$ 29/moSmall 5'x5'
$ 29/mo $35Best Price Label
- Climate Controlled
5'x5'Online only price$ 61/moSmall 5'x5'
$ 61/mo $72Best Price Label
- Climate Controlled
5'x5'Online only price$ 72/moSmall 5'x5'
$ 72/mo $85Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x10'Online only price$ 73/moSmall 5'x10'
$ 73/mo $86Best Price Label
- Climate Controlled
- Inside unit
5'x11'Online only price$ 95/moSmall 5'x11'
$ 95/mo $111Best Price LabelHurry!
- Climate Controlled
5'x10'Online only price$ 98/moSmall 5'x10'
$ 98/mo $115Best Price Label
- Climate Controlled
5'x10'Online only price$ 102/moSmall 5'x10'
$ 102/mo $119Best Price Label2 units left!
- Climate Controlled
- Inside unit
- 1st Floor
5'x15'Online only price$ 154/moMedium 5'x15'
$ 154/mo $182Best Price Label
- Climate Controlled
10'x11'Online only price$ 173/moMedium 10'x11'
$ 173/mo $203Best Price Label
- Climate Controlled
10'x10'Online only price$ 179/moMedium 10'x10'
$ 179/mo $211Best Price Label1 unit left!
- Climate Controlled
10'x10'Online only price$ 197/moMedium 10'x10'
$ 197/mo $232Best Price LabelHurry!
- Climate Controlled
10'x15'Online only price$ 228/moLarge 10'x15'
$ 228/mo $268Best Price Label1 unit left!
- Climate Controlled
10'x15'Online only price$ 232/moLarge 10'x15'
$ 232/mo $273Best Price Label
- Climate Controlled
10'x10'Online only price$ 268/moMedium 10'x10'
$ 268/mo $316Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x20'Online only price$ 415/moLarge 10'x20'
$ 415/mo $488Best Price Label1 unit left!
- Climate Controlled
Nearby Self-Storage Locations
Self-Storage Near Miami
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
North Miami Storage Units On Highway 1
Public Storage in North Miami just off of Biscayne Boulevard north of 114th Street is the place to go for cheap self storage units in the area.
All units at this facility are indoor, climate-controlled storage units ranging from small to large. The rental office is open 7 days a week and a manager lives on site at the property.
Two miles south on Biscayne Boulevard or 16th Avenue from Johnson & Wales University's North Miami campus, students who are enjoying campus life can use a 5x5 unit to store a few extra boxes of books and personal belongings to open things up in a dorm room or apartment.
Members at nearby Miami Shores Country Club can use a 10x10 unit to store golf clubs and clear out boxes from the garage, while residents in the bayfront homes off of Canal Drive can use a 10x20 unit to store furniture, boating gear, surfboards, paddleboards and more throughout the year.
Easily accessible off of Highway 1 and Highway 909, and just a short drive from I-95, it's also a great location for customers coming from Biscayne Park or the Keystone Islands communities.
With proximity to the beaches, Miami International Airport, as well as attractions in Fort Lauderdale and downtown Miami, it's easy to see what makes North Miami one of the largest cities in Miami-Dade County. As the community continues to grow, check out Public Storage for all residential and commercial storage needs.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 533)
Shanice is THE MAN!! Thanks.
Thanks Shanice your service was excellent
Shanice is the best! Respectful!! Clean property and SAFE TOO!!
Shanice is the absolute best! Thanks for your continuous help and your contagious smile.
Muy buena atención la persona muy profesional y amable . Volvería a rentar en este lugar. Muchísimas gracias 🙏 Shanice, Jean Claude and Secret.
I had a horrible experience with this company I had passed by to potentially rent a few storages that I needed to store my late grandmothers belongings from her house. The customer service was beyond horrific, I believe the "lady” that I had spoke with was named Secret, she was impatient,rude, and made me feel like every question I asked was irrelevant and the whole energy I felt was very unwelcoming, I immediately left after our dispute. In conclusion I hope the company realizes the staff they have and either retrains them or just hire new polite employees.
Thanks Shanice! Clean property, friendly manager.
The storage unit provided was excellent size for my all of my things . The staff member that assisted me was Secret and she did an Awesome job.
Shanice was the one helping me. She solved my issues, very nice professional and sweet worker. Thank you Shanice!
Can't say enough about the pleasant staff and it's professionalism. Shanice was able to eloquently resolve my issues taking extra effort steps to assure quality service. Very grateful for the leadership that guides and encourages this type of work
Shanice was awesome!! Thanks!!
Shanice was the best! I was really having a tough day and she indeed brightened me up! She got me into the rights space, her property is super clean and secure. COME SEE HER SHE IS AWESOME!!!
Loteshia & shanice help me with my space very good works good energy thank public storage
I’ve been storing with public since 2016 which i’ve been a loyal customer only for me to have experience so many difficulties through out the company until visiting the public storage located on 115 biscayne blvd which has two amazing property managers which is Secret and Shaniece which is two amazing ladies which is so dedicated and loyal to their customers just as well as representing the company those are the kind of people you wouldn’t mine going to for assistance kind, pleasant and very helpful in all aspects anytime anyone needs help I would refer them to that location these two amazing property managers needs to be recognized for such amazing work the take their job very serious and they do with pride. way to go ladies.
Shanice was very nice helpful and special. Thank you to Shanice and Secret. Shanice even helped me with my English.
Great customer service. Always on point helping you out get setup and introduced to your space.
Great customer service, from both young ladies.
By mistake I ordered a wrong storage! Marina took care of this immediately and found a perfect storage for us right away! This really was 5 star service! I highly can recommend the facility on Biscayne Blvd! Thanks!
The ladies here were very helpful and hospitable. Love them!!!!!
Thanks for your help Shanice. The mobile app is amazing and you are too!
Thank you Shanice!
Shanice was wonderful and very helpful!
Shanice thank you for you help, your service was great
Muchos Gracias Shanice
Thank you so much Shanice! It’s been 2 years that I’ve been with you. Very nice and clean facility. Safe and secure as well! I will miss you!
Edwin was a really helpful, gave me a great costumer service, thanks for everything
Shanice is so kind and extremely helpful. She makes it so much easier to navigate storage problems. :)
good service, the lady at front desk is really helpful and practices business realtion the right way. kudos.
There are so many places with bad employees.. but not this place! Shanice and John were incredible and sought to be helpful to the fullest degree. I strongly advise you to do business here. Thank you!
Got referred her and location is nice and clean love to leave reviews
Just moved to the area and couldnt be more happy. Was greeted and helped by Edwin right as I walked in to set things up. Facility is clean, and staff is welcoming.
I really enjoyed my experience here. Edwin was really awesome and knowledgeable. His great smile and wonderful personality makes me want to pass the word that this location is one of the best ones for great customer service and amazing people. Keep up the great work Edwin and don't lose that wonderful personality that you have.
This is the best storage place I’ve been to since moving down here. Ed was so polite and helpful!
OK I’m just want to say that the service was great. Mr. Beckham and Glenn very helpful recommend the storage clean and service is quick🤩⭐️
Why lock the carts and bathrooms for your two hour office meeting?
Do not rent here you will experience terrible customer service. I have been standing outside for 20 min and no one is here. I’ve called 5 times and no one helps they just make excuses and no one can locate the person who is supposed to be here. Miami has tons of storage places do waste your time or money here
Everything went so well the lady at the front desk was so kind and patient with me she help me to sep up the account in the app .this location at Biscayne &115 is clean easy access I like how the door open with the app 😁 I’m very happy I choose this company.
I'm a new customer and the service I received by Shanice was out of this world!! She answered all of my questions and concerns. She made this so easy. Thank you so much!
Shanice’s is a very professional worker,she provides the right services when needed &she has patient& a very good listener.
When I arrived to make any payment Shanice was very very helpful and explained everything to me nicely. The area was also very neat and maintained.
Shanice is amazing 🤩 she went above and beyond to help me out. Thanks to her I’m situated and it was fast. Thank you so much 😊 Shanice
Gated door has been broken 2 plus weeks. Puts you at risk but prices steady going up. Try to speak with manager all to no avail
I went in to see what the process of renting a space, and let me tell you Shanice was super sweet and answered all of my questions. I know I was being a pain but she took it like a champ she even informed me about renting online which I will do. Thanks Shanice Public Storage don't be cheap give her a raise because you don't go many places these days and find good help. Thanks Shanice you rock!!!!!!!!
I live far out from this location and have a friend that stores here. I think the place is very safe and secure as well as clean. Shanice helped me and I thank you.
Thanks for your help with getting me situated into my space. Shanice and Orlando were super nice and helpful. E rental is everything! And the mobile app is amazing!
Shanice was so friendly and helpful. Love the great customer service and step by step instructions and walk through. Highly recommend this location to everyone
Thank you Shanice Always a pleasure to be helped by you.
Shanice thank you so much for being so helpful and professional, we need many more people like you, always with a smile and an excellent attitude, excellent customer service, thank you very much Shanice
Thanks so much for all of your Help and patience with me and my situation. We got it solved! I appréciâte. your Help and your Customer service Shanice. And thanks to John for thé extra Help.
Shanice is one of the best customer service people I have ever encountered. I am a former restaurant owner and I would have given anything to have had her on my team! She is awesome! Always pleasant, super efficient, welcoming and smiling. She should get ten stars!
Thanks Shanice and Rudy. Your service was great!
Rudy was really nice and professional, helped us select the right size storage unit for the move.
This visit I had the pleasure of being helped by Shanice and her trainees. She was very patient and helpful. They have free hand sanitizer too!
Paul is such amazing manager with a great smile nothing seem to be impossible with a a man such Paul. Public storage you guys are lucky
Paul was very helpful and nice!
Paul has been outstanding.I can't express the overwhelming joy I get when I see a young leader such as Paul my God bless him for the rest of his life.
Llegué 1:20 de la tarde para rentar un estorage y no había nadie el local cerrado
Shanice is a great manager
HJ the Manager was so helpful and pleasant. She was patient and courteous. Thank you for having her on your team.
Thanks for everything Shanice. Property is well maintained and the manager is extremely helpful.
Thanks for all your help ALL OF THE TIME Shanice
Paul and Shanice are amazing! They are the reason why I go there. Highly recommended
Paul was very helpful today with my move in! 5stars
Paul was a very nice guy and very respectful. Shanice is the best!! Thanks Public Storage!! You just gained a new customer.
I was nervous when I came inside public storage to get me space because I had eye surgery & Loteshia brown help me with my moving process she made everything easy for me & I am thankful for public storage from hiring her. Beautiful smilie & she is outstanding person.
Gracias! Beautiful and wonderful experiencia Shanice
Very respectful and helpful
This is the best public storage in Miami Dade County. This place is always immaculately clean. The grounds are always clean. Shaunice works the front desk. She is the prime example of professionalism. She is very knowledgeable about her job. She is patient with the customers and you will not leave here confused about the rental prices and spaces. I hope this property never shutdown. I Nominate employee of the year. It's hard to find employees like Shaunice. Not only should she be given employee of the year, public storage i am asking that you promote her to manager. Whatever Training your company will provide her send her there. You should pay for it not her. This is an investment of your company. Good investments brings excellent return financially and employee satisfaction 👌 Thank You, A. Jackson U.S. Army Veteran
Zaquanda is wonderful. She is amazing with customer service. She takes the extra mile to help the client. She is friendly, professional and so kind and helpful. She made my registration so smooth. I truly felt like family!!!!!!! I will highly recommend coming here!
Mucho Gracias Shanice
Shanice was very helpful and had great customer service during my first experience using public storage. I would definitely recommend this place!
Shanice was the most pleasant, helpful, and professional person I have ever dealt with at a storage facility. She was very informative regarding our options and took the time to show us different size units. She is a huge asset to this business when so many businesses are finding it hard to procure and retain talented professionals.
Shanice was a great help with securing a storage unit and assisting with what price will better serve me. This is a awesome place to store.
I recently opened a unit and it was a great experience thanks to Shanice! She gave me a warm welcome and walked me through the facility. She is a sweet heart and extremely helpful. Thank you!
It was pretty smooth. Shanice helped me through the whole process, answered all of my questions and she was a bit of a therapist for me as well lol. Definitely happy with choosing the location. Thanks Shanice.
Great customer service. Manager Shanice was very helpful. Made my move in process a smooth transaction. Highly recommended this location, I give it 5 🌟 🤩 ⭐️
Sadia was excellent when it came to showing me the different storage units and explaining the details about the property.
Thanks to Shanice and her District Manager John. Awesome service!
Great storage facility with a fantastic staff!
Shanice was vwry helpful. Nice celan and safe property. Thanks for all of tour help.
Thank you Shanice!
Always so helpful and pleasant. Thanks Shanice!
Sadia gave exceptional customer service and was very knowledgeable of all the units. Thank you again see you soon
I was served perfectly. Great job!
Great place for storage. Staff & manager are very helpful, professional and very kind. Building has easy parking, safe and very clean. Highly recommend.
Thanks Shanice and Sa'Dia. Awesome service from beginning to end!
Shanice is amazing she’s always helpful and kind and she’s always there to help you whenever she needs whatever you need she’s ready to drop everything she’s doing to help.
Customer service is amazing, very helpful and easy; made the entire process very simple. Sadia and Shanice we’re both happy to help me with finding storage with my tools. Service was 10/10, I highly recommend this location.
Sadia was incredibly professional, extremely informative & upfront. I always appreciate honesty & personality. Won't go anywhere else!
Bought an auction unit and met the nicest property manager ever. Thanks Shanice. Never met anyone as nice as her.
Excelente servicio.. Shanice & Sadia muy amables y serviciales..
I came back to do my payment and Shanice and her trainee were top notch extraordinary. I appreciate Public Storage and its awesome employees. Shanice and Cherline.
Awesome service. Good people. B blessed 🙌
Thank you Shanice
I had a great experience with this Public Storage! Shanice was very kind and helpful, and really made sure everything was running smoothly with our reservation
Marcela it is a great employee She help me at every step and I have no answer more to ask She is great please don’t lose this employee
Excellent experience! Shanice, at the office, could'nt be nicer & helpful. She is all what an employee at costumer service should be. The Public Store brunch at Miami Shores its simply a great solution, neat & problems less. I reccomend it to anyone who needs solutions about storage.
The ladies were very helpful and and made the whole process smooth. 🙂
Nicole is the best at her job. Really helpful, nice and polite. She deserves a raise! Thank you!
Great experience - Shanice was especially accommodating and knowledgeable.
Shanice is amazing. The level of service I received from her from my trip today was bar none. She personally walked me to my new storage, explained how everything works and even recommended a great place for lunch while my movers unloaded everything into my new storage unit. A+ to her!!!
Bastante CARO !!!
I learned a long time ago the difference between good customer care ( expected ) and excellent customer care ( never expected but always hoping for ) The latter of course, means going way beyond expectations on any issue the client may require help with , this may be from the mundane to the most challenging . This criteria was perfectly met when dealing with Shanice at my local Public Storage center here in North Miami , her her effort and commitment in the resolution of an issue, perfectly describes what excellence in customer care is. Congrats Public Storage and thank you Shanice I would also like to thank the other folks I dealt with at this location , they were all courteous professionals Cris
Shanice explained with details all the steps to complete the service, she is very reliable person, I give 10 stars
I had the pleasure of speaking with Shanice. I had a few questions and she was able to answer and help me with each question. She was very polite, positive, and helpful. She is one of the best employees public storage has.
The people working there are theives. Dont leave valuables out.
Retha was very helpful in helping me choosing the right size unit for my things.
Thank you Retha, you were most helpful.
Thank you Shanice
Shanice is wonderful. She is amazing with customer service. She takes the extra mile to help the client. She is friendly, professional and so kind and helpful. She made my registration so smooth. I truly felt like family!!!!!!! I will highly recommend coming here!
Had a unit with them for about a month and they were super nice and very clean. Would get another unit with them again.
Connie was so frendly and expeditive! Good bless
Connie was BEYOND AMAZING!! I ABSOLUTELY LOVE HER AND RECOMMEND HER TO ANYBODY!! Sweet soul, very helpful & extremely beautiful inside and out !!
Great service , helpful , and very amicable personnel
Connie was friendly, helpful and fast. She helped us find the unit we needed and was very clear. Super kind. Would recommend this location based on Connies service alone ! :)
Connie is the best!
I have been a customer of public storage for over a decade in multiple locations. Connie at the 11501 biscayne Blvd location is by far your MVP! She responds quickly she follows up and she is so pleasant to work with. I was out of town and had difficulties trying to finalize rental of another unit. She was so efficient and made sure all was set. I came in this morning to thank her and she greeted me as she does all the customers with her friendly high spirited hello. We need more Connie’s in the world. You are lucky to have her!
Greatest service of all time. The manager Shanice did all he could to help us meet our needs! . She runs a highly professional and spotless public storage facility.
Súper Excelente Shanice Gracias!!
Connie your such an amazing worker. Thank you for always making sure my boyfriend and I are taken care of. You don’t find customer service like this anymore. Continue making a difference we need more people like you in this world.
The service is very organized and customer friendly. The employees Ms. Connie and the property manager Mrs. Shanice are a prime example of hard work friendly demeanor and dedication to their job. They should be listed as essential workers. But all in all, this public storage is one of the nicest and most friendly locations you'll want to react from.
If you looking for a good storage and a best staff to assist you dont even take a minute to think go straight to this place and ask for Connie she is top notch when its coming to customer service,best one i ever met in my life.
The girl were very helpful and did the best to help us out ee are a moving company we will recomend them.
Connie is THE BEST !!!!!!
Connie gave perfect service. I was stressed out and she helped me with erental process. I am grateful for all her help
Great service! Very awesome employee she explained everything to me, and very good experience!
Thanks ms pam
I can't thank Shenice and Connie enough for showing mental suport with these trying times. The complex is well sanitized andwell kept are a welcoming site. Easy access to my unit. Thank you Shenice and Connie.
Connie and Shanice are always very helpful whenever I need assistance. I have been a satisfied customer for over 2 years now.
Came here to buy boxes for a move, and a family member has a storage spot here. Excellent service! Connie is so pleasant and helpful. She really shines in customer service. Will come here again if I need more moving supplies!
Extremely pleasant staff - Jellussa was particularly helpful on my last day and helped me move some things out herself just so that I could make the 6pm cut-off. Would definitely recommend this location!
Very helpful staff. Clean location. They were able to accommodate to my unique situation. Connie is an expert ask her anything and she will have an answer for you.
Very good 👍👍👍 me gusta compar amercan eagle, puma, aeropostale
¡¡¡Connie Is excellent!!! She has that genuine sense of hospitality!!! Thank you Connie!!!
Jellussa is a great worker she assisted me with vacating and my time here was excellent thank you public storage I will recommend!!
Hi jellussa was very good with me today she helped me find the perfect size and was super nice thank you public storage she is a great employee !
Great service and quick response! Connie was great and pretty helpful! I totally would recommend this location to my family and friends
Great Experiencia with Shanice. Gracias!!
You have one if the best employees in Shanice. She does an excellent job, she makes coming and doing what needs to be done easy and pleasant. Keep her working here, she deserves the credit for all she does.
The DM of this location reached out to me immediately after I posted about issue I had. They definitely deserve 5 stars because even I'm taken a back by how fast and seriously he took to resolve this issue and to make sure that I knew that I was a valued customer of theirs. I will recommend this location to no end because of the loyalty to their customers they've really shown me they have. If i ever need s storage unit again I will go nowhere else but here.
Moving is such a hassle, but I must say this storage location and its employee's have been A+, very attentive, courteous and very diligent with all their work. We are so happy to have found such a reliable place. Thank you Shanice you definitely made our day and move so much easier!
The facility is great and the service is amazing. Shanice was a pleasure to work with and helped to accomplish a successful move-in despite the many stressors and obstacles that I was delaing with on that day. If you are looking for a home away from home for your beloved things, this is the place to go.
Buen lugar para cuando tienes cosas de mas en casa y necesitas guardarlas, precio razonable
I’ve been a customer with your storage facility for a few years now. I decided to get a larger unit. CONNIE could not have been more knowledgeable, personable, and The whole experience was easy, if anyone person should be your spokesperson, I would choose her! She loves what she does and it shines thru. Great asset to your company
Ms. Connie was absolutely AMAZING!! So friendly and helpful. Went above and beyond to make sure I had what was needed. I really appreciate it
Connie was super welcoming and took the time to get us what we needed, at a really good price. She gave great directions and keeps the place looking nice. Thank you for the enjoyable experience!
Connie was so helpful today. I moved in and needed a bigger storage unit. Even with so many other customers waiting she was able to find me a unit that the movers could finish my move. I’m so thankful she was at work today! Great Job Connie!
Public Storage 11501 Biscayne Blvd. Miami Fl. 33181 Connie is very professional and went the extra mile to assist with my storage unit. I'm relieved that I have a safe clean place to store my things. Connie was extremely knowledgeable and pleasent. She explained every aspect of renting the unit to me, including showing it to me before I made the final decision.Outstanding customer service. The staff have always been extremely helpful and honest! They implemented new guidelines with security during Covid-19. If I can give this staff employees at this location 15 Stars I would, they deserve it!!!
The place very clean,good service!! Connie she is very friendly,professional, helpful. Thanks for trying to help me 😊😊 God bless you Connie
Shanice is an absolute treasure! Professional, cheerful, and always goes above and beyond to help customers. You could not WISH for better customer service! I have a unit at this location for a few years now, and it has been a great experience the whole time. I can not say it enough, thank you so much Shanice! - Nichole 😀
I had a great experience. I received excellent customer service from Shanice she was awesome and made me feel very welcomed.
The five stars all round. Bittersweet to leave because Shanice is a sweetheart and super helpful. She and the other girl that works there. I never had an issue for the 6 years that I had my unit. The manager was super helpful when I went the other day wanting my lock cut. Over all super clean, presentable and very secure to have anything stored anything. ⭐️⭐️⭐️⭐️⭐️
Shanice was an outstanding employee, she help me pick the right unit, her customer service was 5 star.
As I arrive onto the freshly paved asphalt, lush landscaped, greenery, awaits my arrival. Per my emailed confirmation that gives me access to meet the outstanding members of the Public Storage. My storage unit was undersized so I upgraded to a more spacious, affordable roll-up unit. My overall expectations have been more then exceeded. Richard Walter 1229 1403 Biscayne
Very nice and helpful staff. Incredible customer service and very happy! Thanks Shanice and Meishara.
Great customer service always shanice is great with customer her positive energy makes me so happy
Shanice was amazing, signing up was easy and fast. She answered all my questions and showed me what they had available. outstanding costumer service, Highly recommended! :)
Shanice was very nice !!! The gave us all the inf and helped us in everything!!! Good price !!!
Buena experiencia con shanice
Shanice was very patient with me and was very helpful.
Shanice the Manager at PS 11501 Biscayne Blvd gave me the very best service I ever had leasing a storage, she is super profesional !!
I came in with a huge problem but nothing to big for Shanice, she took care of me from start to finish and with a smile ! I Wish she worked everywhere I needed to go! Thanks again 👌🏼
I recently got a storage unit again. Shanice was the employee who helped me with the process at this location. She could not have been more wonderful. If I were looking to hire someone, I'd want someone like Shanice on my team!
Shanice was such a pleasure to do business with. She was professional, courteous, and funny. She was very knowledgeable with the different units and prices. She spoke to everyone that came in contact with her. I had a bad experience with Public storage a few years ago and I'm glad she was there to make the experience enjoyable again.
Such a pleasant surprise to get great customer service, esp in Miami! Shanice was very patient and assisted me in figuring out which storage unit size would suit me best. Moving is never fun, but choosing and arranging storage with this location was a good experience and made life easier. Thank you!
Shanice was so friendly and helpful. The space is clean and organized. If you want to avoid seeing anyone because of the pandemic, they have things all set up for you.
I was assisted by Mena and she was great. She helped me decided the best storage space for my needs, walked me through the facility and showed me how everything works. The space is very clean and i'm happy with the value
i like this storage location for the service , atmosphere,cleaness and friendly service I will recomend this place to all my friends.
Shanice is a nice person you guys will definitely love her. When you go to public storage ask for her and she will definitely be willing to help you
I made an appointment with Public storage and this location wasn’t able to accommodate what me and my family needed. Mena and Mickey were able to remedy my situation. The girls worked to find me a location that had what I needed and were even able to make me another reservation from this location! They were very knowledgeable and down to earth. I really appreciate the above and beyond effort. Thanks Girls!!
Property is clean. Mickey was nice and informative. Excellent customer service was given. Glad I chose this location for my storage needs.
I want to thank Shenice and Mickey for all their help today. They are a great team! Very courteous, friendly, and extremely helpful.
Great staff , location , clean. Monthly rates increase multiple times not great.
Thanks Mena, first time here and have a good experience. I am gonna be back!!
Thank you Mena for your patients, I never felt so welcomed! I definitely recommend this place.
I have been in this facility for 15 yrs. Last week they had signs up requiring face masks. This week they were removed and I was the only one ( other than employees) that was wearing a face mask. Im furious. The covid numbers in Florida have gone through the roof recently and this is the route they take? No, they cant legally state that you MUST wear a mask, but they CERTAINLY can have signs up asking you to wear one. We need to protect each other from this virus. Seriously considering a move to another company.
Shanice and her staff are professional and kind. Very clean facility and highly recommended.
The help I got from Shanice Roberson was excellent, she took the time to go through my file and help me with everything I needed. Very happy with the service. Thank you!
Muy Amable da una explicación muy completa un gran carisma super recomenda
This place is amazing the customer service was great and on point Shanice that works there was just great. Helped me with everything that I needed.
Mena helped me out getting the perfect storage her customer service was amazing I went to three locations before I talked with mena and she did such a fantastic just especially during the covid - 19 it was pleasure working with her.
Robert was very helpful and provided excellent customer service.
Robert is an asset to your company. Stephanie has the sweetest smile. Thank you!
Rob and mena were very helpful and very friendly.
Mena is a godsend and a logistics wizzard!
Roberto and Dennison are always very helpful and location is very convenient and always clean. Glad Rob is back we’ve missed his excellent customer service
Thank you Mena And Robert !!
Thanks You Mena
Thank you Mena. Im very grateful.
Kind people, great service
Great staff, Clean property. Dennison and Mena are the best
Las atenciones al cliente son muy buena.
Store manager dennison is amazing. very helpful and professional.
Great staff and service
Excellent service, dennison went above and beyond what is required, I will definitely be recommending this location to friends and relatives. Highly recommended.
Thank you Mena Everything you are very nice and sweet im really grateful.
Thank you philomena for the wonderful experience , best customer service I seen by far. I really appreciate your patience with my storage space and pricing set up. see you soon .
Mena was very nice, helpful and professional
Dennison was amazing at the office. Thank you for assisting me find a perfect unit.
Moved from a house to a condo. Every time I visited my stuff the staff was friendly and helpful. Would recommend and use again if I needed storage.
Thank you Mena For All of your great help I really appreciate it.
Had such a great experience with Jellussa and Roberto, they were very informative and professional. The space is very clean and well kept. Highly recommend
It's a Great Place to Storage all your stuff!!!!Very Highly Recommended!!!!!
How much does it cost?
Great experience with customer service! Our move took longer than expected and the manager, Dennison, stayed an extra 45 mins to lock up. Thanks Dennison!
Would never write a review regarding a storage facility, but Dennison is a life saver.
Faculty was courteous and understanding to our situation. Great Job!!
their staff are very helpful... specially The customer service provided by Mr. Robert it's excellent. . Public storage don't have an employee.. they have an asset...thank you Robert..
Staff was very helpful and responsive. Went above and beyond to help with my unit.
Dennison and Roberto are great
Amanda was super-nice, supportive, knowledgeable, helped us set up our account. We're forever grateful!
Thank you, Mena for always providing excellent costumer service and always very helpful.
Thanks to MENA For her amazing customer service and amazing personality I never had any problems and any time I need storage space I will be back.
Mena was pleasant and it was a quick and easy registration process. All good!
Mickey has been a doll and so helpful and welcoming seems like a family experience thanks public storage for an employee like Ms Mickey 😆😆😆
Mickey and the facility is so prepared to address whatever needs you have. It is well-maintained and conveniently located. The staff makes the entire process all the more feasible because of how accommodating and professional they are. They keep you updated and informed on everything. There are never any inconvenient surprises. I appreciate the staff and this location so very much. You will be happy trusting them with your valued possessions.
Mickey was so excellent and fabulous! This is an outstanding experience I have there.
I had a great experience and by far I would store my goods here any day and Mickey has made it even better thanks Public Storage
Mickey and Robert are great representatives, very helpful and and went above and beyond for their costumers.
Porperty is Vera nice Mickey was very help even though the language diffrence i love her Energy and public Storage
Good costumer service. Place looks clean.
Mickie is a great employee and excellent helper. Will do business again with public storage!
Jerlisa was very helpful and assisted with all of our storage needs and Mickey is the most happy human I’ve ever encountered great face for Public Storage
Mickey and Roberto provided phenomenal service and always are good people . I stored with them before and I will continue to do so because their service is always great . Thank you so much
Great staff!!!! Thank you
Friendly knowledgeable salesperson (Mickey) made getting a room here a pleasure!
We are not disappointed to have chosen the Public Storage in North Miami on Biscayne Blvd. Denisson was extremely helpful, kind and understanding when we first came in to check out the space and ended up renting on the spot. Every time we go to drop something off everyone is always super friendly and helpful and it is easy to get in and out. Thanks so much!
They didn't honor online reservation discount. They didn't know how to process my request. They were not friendly and seemed indifferent to my satisfaction. Units were not humility controlled. Security was very weak.
Great efficient service. Thanks Lisa.
Very easy and efficient rental process. The staff were extremely informative and very pleasant, and fully explained the process to me. Shout out to Mickey who was particularly helpful!
Dennison was extremely helpful, I gladly recommend his service
Mickey is very welcoming feels like a family type environment the fact that I didn’t have to search around due to how convenient and safe Mickey made me feel she’s a keeper
Mickey was amazing with the language barrier she still maker posible to rent space nice Lady thanks Mickey
This lady, Nina helped lower my bill by understanding my problem with her graciousness to me and my family She deserves to be promoted 😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😀😃😃😃😃😃😃😃
Mickey has the most welcoming and loving ,sweet personality I've ever encountered her smile heals with out her knowing you need more like her not just at public Storage but in any esabishment
Mickey And Roberto was the best the service is amazing and the need to help customers is endless luv it👌
I love Mickey she's very nice and make you feel welcomed very professional. They are clean and organized. And I love how they have video security they stress that they want to make sure your belongings are protected and who is coming in and out of their storage.
I have had a great experience the lady’s where ever so kind and appreciate that u was renting here and if I would ever refer a good storing place it would be here Mickey and Jerlisa awesome experience
I just received a call from the district manager of this facility. He kindly explained to me why the 2nd elevator at this location was not working and what happens if the elevator is held for long periods of time. He also advised me that he would speak to his employee about the manner in which the situation was handled. I appreciate the quickness to the post, although I never thought I would get a response. KUDOS!!!! It is quite refreshing to know that management cares. I must add, the situation did not deter me from being a customer of public storage. I have been a customer many times in my life due to relocating. My opinion is, they are by far, still the best rental/storage facility.
Mickey was very welcoming and has an amazing personality, need more associates like her!!! Outstanding experience, fast and efficient
i love u all
The experience here at this Public Storage has been beyond excellent. Mickey, from the first day has been the most helpful, attentive and friendly staff member I've ever experienced at any public storage. I would highly recommend this public storage to any and everyone.
I would like everyone to know about this business. I just rented space from them after a contract on a house that I was attempting to buy fell through. Needless to say, I was quite demoralized about that! When I went into this business, I met Robert and Mickey. I was greeted with such warmth and professionalism, that I was astonished! They not only took care of my storage needs, but offered words of encouragement for my continuing house hunt. They are the kind of employees that business owners AND customers dream about. So, I found a clean, well-run place to store my things and two wonderful employees that made me feel that I was the most important customer in the world!
Mickey and Roberto is aswome ppl the porperty is clean and they go out their way to accommodate Thanks public storage great staff
Well I love coming here. The staff are great and the location is clean. I don't have no complaints
I had a very good experience with both Roberto and Mickenshell I wolud recommend any and every on both have sweet souls love em
Mickey and Dennison were a dream to work with. They made the process of registering super quick and easy. They were also very helpful and patient when it came to choosing a unit.
Dennison was awesome. Stayed late to close up and offered water. Thanks
Staff is extremely helpful and courteous, especially Mickey! She made sure to make the whole process easy and enjoyable, I will definitely recommend this public storage to everyone I know. And look forward to seeing Mickey again! :)
Mickey is the best she’s quick and help me out with exactly the storage place I was looking for .thank you .
Connie is very disrespectful will never use this place again
The location is always clean and well maintained. Easy access to my unit whenever I need it. the staff is friendly too, especially Rob and Mickey. They were very helpful last time I went in. They helped us come up with a great solution for a new unit that fit our needs better.
First storage in miami and Mickie was a great help to me and my family and made sure my stuff was taken care of .Thank you Mickie !
Connie is great!!
Very nice person helped out so much smiling the hole time
Connie and Mickie has the most incredible customer service experience ever!!!
Mickeshell by far has the sweetest smile and lots of energy I'm an elderly lady legs dont function how they use to she offer me a seat and she's the best so nice and welcoming she an asset I love her
Connie was very helpful!!
Service was great, really nice people
Excellent service and even better, friendly staff ( Mickenshell & Roberto ) !
Dennison was great! He helped me get checked in and showed me how to get my unit set up! Very helpful and nice!
This location always provide great customer service. I am a repeated customer and I love the convenience, the atmosphere, and most importantly, the staff. Roberto was a great help and he and his co-worker Connie was also friendly; which made the environment more welcoming.
By far, this location is the best. Sometimes you wonder if good, accommodating, and reliable customer service still exists. Not only it exists, it thrives at this establish. We all go through periods in life where moving can be stressful, however when an establishment like this exist, it transforms the transition from a stressful one, to a new future full of possibilities. All credit is due to the awesome staff.
Awsome place! Great people!
Great storage facility!!! Connie and Dennison are fantastic; they have provided my family and me with exceptional customer service! They're very polite and respectful. Connie goes above and far beyond to ensure she answers all of your questions. Thanks to both of you!
The team you have at this location is fantastic! Connie has great in assisting my wife and I during our move in. She’s the best!
Definitely one of the best customer service I have received in my life from Ms Connie! She helped me out in my time of need from point a all the way to point z. We need more people like this in this world. SHE IS A KEEPER, 100 Stars recommended! - DeBraun
The staff are very friendly and because they changed the hours, it has been a lot safer than before. Overall I’d chose to do business with them again.
Roberto and Connie provided excellent customer service and the facility is always very clean. Highly recommend this location.
I recently rented a spot in this location, and I was helped by Connie de light of this storage.. She was professional friendly smart and fast.. She walk me through every detail that I didn't know nothing about... congratulations to the storage manager for having this amazing woman working there, I hope she get a promotion soon.. I will recommen this storage to everyone in need. Thank you Connie.. Sincerely Marlen Bhaila.
My first visit, very professional customer service i love it very good attitude,i will recommend i been in other public storage facilities so far there at the top of my review😍👏👍.
I was so pleased with the level professionalism and service at this store Connie and Robert greeted me as I entered the doors, Robert was taking care of another renter and you could tell by the interaction the customer was pleased. Connie attended me very quickly introduced herself and took me to see the units avalable. Connie asked what I was storing to see if the size i asked for was right, well it was too small and she proceeded to show what i needed. I'm a very happy renter.
If I could give them 10 stars I would! I love Ms. Connie and Mr. Roberts. Such genuine kind people. Very understanding. Love them😘😘.
Hello how I can talk with someone from this company ?
Great staff. I received amazing customer service from Reberto.
Excellent,absolutely Excellent. First class service Connie ,Roberto and Dennison we very helpful and showcased the best customer service.
Connie was so nice and she was here all night for me thanks
The staff here are so nice! They will answer any questions you may have and most importantly the facility is kept clean at all times. There is always someone available to help. On my move out date, I forgot my key and the district manager was there and helped out. That generous gesture will bring me back to Public Storage for future storage needs.
Roberto and Connie were very helpful and great
I recently rented a unit and the experience was satisfactory. I reserved the unit online and when I walked in, I was attended to within a few minutes. The unit they showed me was exactly what the website said. My only concern with the unit is the possibility of storm surge ruining my stuff. It's all the way in the back and this location is right by the ocean. Hopefully it's far enough away. Regarding their hours, I have worked with Public Storage before so I knew going in that not all of their facilities offer access to the units after office hours. Some do and some don't so I asked them. There was one thing that did catch my attention. You have to sign the carts out. I have never seen that in any other storage facility but I can live with it.
Connie and Rob are very professional and willing to help the customers. They have great customer service skills and that's one reason why I have continued to go back to this property each time I needed a storage
Connie was excellent - walked-in rented a space and filled with our stuff. No drama, No issues. It is clean, well managed and secure.
Love this facility - I have been using this location for 13 years. Its not the closest to my home, however, the staff has always been so helpful to me. Other locations do not compare! Shout out to Connie & Robert for being so helpful and accomodating.
Connie and Dennison provided me with exceptional customer service! Polite and respectful. Connie went above and far beyond to ensure my questions were answered and made me feel comfortable with my reservation, with respect to floor and volume size, serving my exact needs. Thanks to the both of you!
I absolutely love this place! The staff is so warm, welcoming, professional, courteous, and understanding. I had actually been with one of their competitors, Cube Smart, for almost a year (more so due to its proximity to my house); however, the quality (or lack thereof) at Cube was so disgusting, I absolutely had to come back to Public Storage, especially this location. They had always been so good to me, during my undergrad days. The property is well-maintained, and the staff, when necessary, regularly communicates with you. Their customer service is so top-notch, that even if I were being charged an exorbitant amount of money, I would still pay it. The fact that that is not the case will always continue to blow my mind, due to the convenience, affordability, and overall friendliness of their business. You won't be disappointed!
Great customer service!
Tonisha and Robert great service very nice
Roberto and Tonisha were excellent and provided A+ customer service very clean property
Roberto was extremely helpful & knowledgeable. We looked at another storage storage somewhere else, but they weren’t as helpful as Roberto. So we returned to Roberto & rented from him. Thank you very much for all your help and kindness.
I really recommend this place. Robert provided me with the best customer service, he helped me in every way he could. Roberto and Dolly make you feel very welcome and they are ready to assist with professionalism. Parking is easy and close by elevators.
Dolly and Roberto provided me with excellent customer service and highly recommend this property. Very friendly atmosphere and property is extremely clean.
Best place I have ever rented storage space from. Robert is so pleasant he went out of his way 5 different times in 2 days to help me everyway he could. Dolly did as well. They are honest, efficient keep the place really clean, all this with a smile. They got me a bigger unit for less money and helped me to my car. I'm older and I need a cool air conditioned well lit space to go through my things. Parking is easy and close by elevators. I like the new Orange paint job as well. Ask for Robert and Dolly you well be happy you did!!
Dolly she is the best😁
Dolly to this location is very professional.
La mejor asistenta de miami dolly manager gracias ppr su atencion
Dolly is an amazing member of this team. We came in almost to the time of closing and she assisted us in every way possible. She even allowed us to lock our unit after hours. She’s amazing !!
Great customer service and property is super clean. Roberto and Dolly provided excellent customer service and would highly recommend this public storage.
Dolly and Roberto good customer service.I will recommend this two people.Super clean please.
Awesome customer service very friendly staff... highly recomended it. !
Muy buena atención de parte de Dolly la manager.muy limpio todo el lugar
Dolly la mánager presta muy buen servicio.
Me encanta la atención al cliente
I've been using this facility for years. Dolly and Roberto are very knowledgeable about their positions. Both of them are professional, courteous and helpful. 👍👍👍👍👍
It was great. Hours weren't my favorite but it was for the best, safety.
Dolly and Roberto are very kind and honest and always provide excellent customer service. I will recommend this place
I checked out several storage areas near my 33154 zip, and not only is this facility cleaner and better laid out, but customer service here far surpassed the other spots I visited. Roberto was most accommodating and considerate, and most amiable. I did not deal with Dolly but she was very friendly and accommodating as well! Nice to experience such customer service in Miami!
Dolly la manege de public storage ss super buena com muy buena atencion!!! Execlente persona graciass
Excelente atención. Dolly es una persona responsable y siempre pendiente de que el lugar este limpio. Recomiendo este Storage a cualquier persona.
Dolly y Conny tienen muy buen customer service.gracias por su servicio.Lugar muy limpio yo lo recomiendo
Excellent service, super clean units.. this PS should be an example to others .and Connie the manager of this PS is awesome!! 👏👏👏👏👏
Dolly provides an excellent customer service as well as all the other employees. I would also like to mention that they really keep this store very clean.
Connie was the best! Very helpful great customer services. Dally was great as well! Great team.
Good place to keep your things safe
Dolly and Roberto have given the best customer service even given. I will recomend to all my friends. Thanks.
***EDIT: They finally updated their hours on the website...almost two months later. May have been due to the message I left with the regional manager (who never called me back). I still do not reccomend this place.*** The lady that assisted us was very helpful in finding us a good unit at a decent price. However, this location has an issue they are aware of, yet they make no effort to make customers aware of it. Their website shows access hours being from 6:30 a.m. - 9:00 p.m. They should be telling every customer that walks in that there is an issue with the website and that THESE are the correct hours. Instead they mention the access hours once and then say 'We told you when the access hours were.' Yes that may be true but the website is a source of information for when something is mentioned once and you forget about it. Also, if they had said when we moved in that there was a problem with the website we wouldn't have used that as a source of information. We spoke with the district manager who offered no refund even though our move-in was delayed 12 hours. We are college students and this took place during finals week. Thankfully we were able to move everything in but the added stress was not necessary. I also missed $45 worth of work because of the delay. This is bad customer service.
Was here for work, had to clear out a storage unit for a bankruptcy, and what a staff!! Connie and Dolly attended to each and every one of my needs. Extremely polite, personable, and made my experience a breeze. Happening upon employees like them is rare and makes the job that much easier. Absolutely great folks! The facility was clean and easily maneuverable, as well, which is a big plus as I rarely know what exactly I am walking into. Thank you so much!!
Manager is so nice
Nice and fast experience .. friendly personnel.. Dolly and Roberto best customer service ..
Dolly was so nice and helpful! I had a very complicated move and she did me the favor of staying later to make sure I finished. She is so sweet and efficient. I wish more people were like her.
Good customer service from Dolly and Conny.Dolly staying late waiting for us to get the items on unit.Tha k you Dolly
This was my first time using Public Storage & I am so glad I chose this company. From the second I walked in I received nothing less that excellence. An employee named Roberto greeted me as soon as I came in and helped me move in my belongings. He helped with every step and moved all my things into my storage unit for me with grace! I am so thankful for him and his help. From this first experience I will definitely use Public Storage & refer this company!!
Great service, Dolly is nice lady with big smile. We appreciate her patient.
As a first time customer I was very satisfied with this location. The place is huge and the staff keeps it clean. Rob was very helpful and thorough and he's a really cool dude. I highly recommend this location and ask for Rob!
Good Cid Gomes service.
Dolly is the best!! Great location and the property manager, Dolly was so sweet and helpful. Thankful for her helping my move be so smooth.
Roberto was very helpful and very polite. Very clean location I would highly recommend it to everyone!
Dolly has great customer service skills and was very helpful.
Ok, Roberto,excellent worker here
Changed their hours - closes at 6pm, does not open until 9:30p
Excellent service. Really quick and smooth , I didn’t have to ask for anything. Manager already had everything ready for me.
Dolly la msnager de esta tienda es la mejor persona que he conocido como administradors.yo he llegado y ella tiene 6 personas y los despacha a todos con amabilidad y respeto ella siempre tiene un carácter .
Excellent customer service, Dolly the manager truly care about helping the customers. Nice storage. Thank you.
Excellent costumer service!!! Dolly was always willing to help.
Just now today may I commend Roberto’s excellent services complimenting my review I have been meaning to write about the manager , Dolly, and Jolecia both . Today when I went to Public Storage ( 2 unit’s ) i always ask for Dolly just to share warm “hellos”! Today I learned is her day off and the other employee was sick so HERE WAS ROBERTO alone filling in
Good customer service
I really recommend to come to this store ! They offer an excellent customer service and make sure to insure all your belongings ! Great team with an very good Manager Doli!
The reviews on here are false. I had my personal belongings stolen. They don’t have cameras only downstairs and in the parking lot not in the floors.They force you to get their insurance which by the way is awful and pretty much giving you the run around. I wasn’t the only storage unit hit. If yours got hit I have already filed a police report. Worst place ever im never doing business with this company again.
Dolly and cassandra so kind beautiful peoples reffert to freinds and family
That's is good place to storage ,they have good service,specially :dolly and casandra.
Doly la managee tiene unaGran forma de atender al cliente , me gusta la forma de interes y como nos hacen sentir una prioridad .
The staff was amazing. Jolecia and Dolly were great trouble shooters, quick and efficient. The place was very neat. No time wasting.
Dolly gave me an amazing service & was very polite.I highly recommend this public storage for all my family & friends in my city.
Dolly from this location provided excellent customer service.I will recommended this location to my friends and family.
Best Public Storage I have ever used. The staff is outstanding. Great service and the place is very well maintained.
Very affordable and the facility stays open later than most storage places in the area. I have used public storage repeatedly for my storage needs.
Thanks to Mrs dolly for a pleasant service. Thank you for helping me on getting the right place to put away my belongings .
Excellent service and cost effective. 1st month realy 1 dollar.. Dolly Manager and Jalisa customer service.
I like her secivec dolly and she nice to
Amazing storage. Easy to use!
Dolly is a life saver, she was of a great service , she told me everything I needed to know before I could even ask. I was more than 100 percent satisfied.
Dolly was very friendly and very helpful!! An amazing person thank you.
Public storage has great service. Dolly was very nice and helpful. I will recommend this place
Excelente sevicio. Mejor imposible. Ha dido la mejor decision. Siempre rncuentro un trato decente y ademas me ayudan a solucionar cualquier duda o necedidad. Los felicito
Worst facility that exists if you want your possessions protected. The tenant of the unit behind mine, knocked a section of the wall separating our two units. Crushed a section of the wall causing it to collapse into my unit and destroy family heirloom antiques. I had purchased the highest limit P.S. insurance policy they sold. I tried to file a claim and the rep said it is not covered. That that type of damage is not in the included causes or the not included causes, therefo...re my claim was denied. Then you would think the liability would fall on Public Storage. But of course they manage to screw you, by their contract stating on their contract that I am personally responsible for any loss or damage to my goods. I personally assume all risk of loss and Owner is not responsible no matter how the loss or damage occurred. Is this where you want to store your important possessions? I sure hope not.... Renters beware. The insurance they sell has a loophole, and they use it. Worst company I've ever rented from. CAUTION. All public storage facilities will use this same excuse method. My unit was in Oakland Park, Florida. See more
So thankful for the incredible service this location provides. Moving in and those in and outs couldn't be more smooth. When needed, like this week, their service is above and beyond. Additionally, the place is clean, air conditioned and that means a great deal to me. Many thanks to John Sanders and Dolly for their great work.
I'm very happy to have found this storage Public Storage on Biscayne blvd, manager Dolly Nieto. She is excellent with clients Showing the way around in general her service is faboulos.great customer service, I'll recommended to any one that needs to rent an storage this is the one. Sincerely, Elizabeth Rios
Saquan, Dolly: great workers, provided great customer service skills, and provided great experience
El servicio que nosda Dolly es de lo mejor no tenemos ninguna queja con respecto a su servicio le doy una puntuacion de 5 enatencion al público
I was helped today by Dolly and Shermeka. They were both kind, informative and extremely helpful with purchasing my storage unit. I highly recommended their services and this location. Thank you!
Should offer 24h service.
We recently moved and need to put some our things in storage for a few months.Dolly is friendly and helpful. I have a very good experience with Dolly.I would high recommend this facility to anyone.
Yo tengo estores en esta tienda mi número de estores es el 2104 y siempre vengo hacer mis pagos Dolly me atiende es una persona muy amable voy a recomendar a mis familiares y me amigos Gracias
The best place and manager ever. DOLLY VERYYYYYYY VERYYY FRIENDLY. Sandra very happy and friend lady.
Great help and outstanding customer service from Dolly..
Great Customer service and friendly staff. Dolly is a great manager.
quier felicitar aDolly por su buena atencion,realmente debo destacar su preocupacion y orientacion en cada detalle cuando uno ingresa como cliente y ademas habla espanoles un plus y una gran ayuda para los que no somos bilingues.Ademas agradecerporque me dio una mano increible co una pacienciaque no es comun en estos dias.Asi que muchas gracias y felicidades para esta compania por tener una funcionaria como Dolly.
Very clean facility 👌👌👌👌👌
Great service super clean and convenient.
Melissa is Great, she knows her stuff and she gave me a great Deal!!! Definately reccomend this location
I only can do 5 stars because google don't have more.....Since you walk in you get acknowledged amazing customer service Melissa helped me getting my storage unit she is so dedicated and helpful definitely this is a place to keep your belongings in a clean great spacious storage.. It's my first time here and no need to go out and keep looking for more deals... And Dolly he is on point overall it's an amazing place and great customer service...
Great service by Cassandra and Dolly
Atención personalizada pero sobre todo cordial de parte de Dolly en Esta tienda siempre buscando la ayuda para quienes deseamos un buen servicio y garantia de que lo que se necesita es así. Gracias y recomiendo este lugar. no duden en preguntar por Dolly quedaran encantados
I go here for storage auctions love this place.
Dolly at public storage has been great with her service
Dolly is very helpful,the property is very clean.I will recommend this location to my friends and family.
I really feel comfortable with this public storage, great service, Dolly was very helpful, she recommended me great products to protect my furniture and very affordable, I definitely will keep using the storage again
Dolly and Melissa was so helpful Professional Day help me find the right unit that I need it and I wanted to say thank you so much for helping me
Dolly has great customer service the place is very clean and very hardworking I would absolutely recommend to anybody
Gracias por mantener un excelente contacto con los clientes. La limpieza es de primera. Un reconocimiento especial para la señorita Dolly q en mas de 2 oportunidades me atendio y resolvio mis inquietudes por el servicio. Yo recomiendo siempre a mis conocidos y amigos ,ademas de mis familiares en(en especial)este Public Storage.
The rental experience was very thorough and made easy. Louna and Dolly are very knowledgeable, friendly and professional. I reccomend this location.
Christina was very helpful. She was very professional and super nice. She take time to help me with the unit. She did more than what was required of her. Thank you soooooooo much again Christina. You deserve ten stars. Thanks again.
Very well customer service .. from Dolly. I will recoment this location. Clean and good condition. 😍😍😍😍
Great facility, very happy good price and location!!! Luna is the best one there!!!
I needed to get my lock cut after losing my key. It was done super fast thanks to the friendly and helpful staff.
Charell and Melissa we very friendly super quick and knowledgeable I will recommend THANKS GIRLS
Christina went above and beyond for me!!! I appreciate her and Melissa so much
very excellent service at location, Louna did an excellent job
Melissa and Traci were so helpful! Melissa gave us a tour of the facility and answered all of our initial questions. When the unit was the perfect size but not in the perfect budget Melissa and Traci both helped us search other public storage locations for a more affordable option. So happy we went to this location, thanks for the help and the smiles. Hope to see you ladies again!
It has good customer service. Candy and Traci are very nice and patient. Also it is very safe. I love them their very helpful and their friendly faces!!!!😘😘😘
Either Tracy or Candy, the sweetest and nicest ladies ever. Awesome service, helpful, respectful. I will advice you all, if you are looking for a storage unit, please go there....they will anything to make you fell at home.
I recommend this storage facility! Clean, conveniently located and the best customer service. Traci and Candy make this the best place in town.
great customer service. char ell and traci were great
This is my first time using Public Storage. I was greeted by Candy. She was so thorough, knowledgeable and friendly. I couldn't have asked for better service. I would highly recommend this facility, it is very safe, secure and the service is impeccable.
Great service from these ladies lots of fun they made my experience
Traci, Candy and the staff at Public Storage in North Miami treat my boys and I like family every time we are on site. They made it easy to get setup and the location is clean & easily accessible. Keep up the great work !!!
Great public relations and service the girls are amazingly friendly and professional. I referred lots of my friends here.
Candy and Caridad are the ladies you need to talk when you get there, they are kind, funny and willing to help you. I believe not many people like moving, but at least these two ladies make the entire process a bit less stressful. Thank you!
The best storage in town. Traci, Caridad and Candy have always assisted me very well whenever I needed, also Manager John Sandler.
I've used this location to store my things on more than one occasion. Traci has always taken care of any questions or issues that I've had. Shes knowledgeable, kind & goes above her job duties. This location is well maintained. I highly recommend this Public Storage.
Professionalism the best Tracy is usurper Very efficient. Clean and great group of people marry and caridad
Great service, always clean, used this location before and now have two units there. Travis, Karey & Gary are very helpful.
Great service from Traci Candy and Caridad.Best in town!!!
Traci and candy rock!!! Love this place just to come. And hang with the best ladies in town!!
Wonderfull staff and customer service candy and traci are so friendly and ready to help
Amazing staff: candy, Traci, charell Truly friendly and clear in their explanation of terms. They seem to enjoy their job.
I have been very pleased with the ongoing service provided by Traci, Candy and Sharell through the years. They were always pleasant, friendly, polite, helpful, and very professional. I would recommend your storage area to anyone and am confident that the new customer would receive the commendable service I have always enjoyed. Dennis Hill
The staff here are so friendly and so professional. I am so glad I picked them. They've got great rates and are always willing to help! A++++ service... highly recommended.
Charell was awesome! Loved her service
Great staff and service. Thank you for the help with my units
traci candy Christina and carelle are awesome to work with. greatest customer service ever
Candy is amazing. She helped me transfer into a smaller storage unit and provided great customer service. Super attentive. Thank you!
Excellent Service! Candy has great customer service skills!
After a stressful day of trying to move my belongings into another storage unit and it turning out awful I needed something quick, the reviews for this location were great so I decided to try it out. Traci and Carl turned my day completely around with all their help. They made the process simple and quick and were able to accommodate me on the spot.
Tracy, Carl and Candy are the best that I have had never seen.
Great place with security features and climate controlled units.
Super friendly and great customer service. I will definitely recommend to all of my friends.
Awesome storage facility. Very friendly and marvelous customer service from the staff especially Candy and Traci. Highly recommended.
Excellent & warm service!!! Thanks Candy & Traci!
I LOVE GIRL CANDY TRCAY The Better Seven Even Had
My entire team is so impressed with the cleanliness, the professional staff & the entire experience - I highly recommend this Public Storage for all your storage needs. Keep up the good work.
Candy and Tracy Very friendly and usefull people ... Thanks
Track and Candy are the bestest!!!!!
Very professional, excellent service with a friendly smile.
Tracy and candy were very nice gave me the perfect unit for my needs , when you go to them you know you are dealing with people who care thanks girls
I could not ask for more. The process of latest transaction of getting a unit was done easy with the help of Ms Tracy and Candy. The staff is pleasant and very helpful and are dedicated to a client's best interest. The location and atmosphere make it a comfortable home to store your belongings. I would definitely recommend people to that storage.
Want to public storage to get a storage in the show was very helpful in knowledgeable about my storage definitely would recommend to my family and friends
An amazing experience ask for candy and traci they are the best! Amazing and great prices on the beach!
Traci and candy I must say are great examples of what customer service should be. They are wonderful! !
These girls Traci and Candy are awesome .great managers and have great personalities. been in miami 2 years and have never had the great customer service as we experienced at this public storage will recommend this location to every one I know!!!
Excelent service. Candy was super nice and helpful! And her co-worker Traci was very sweet and helped us do the process much quicker. Wonderful people at this Public Storage.
Best storage in town . Traci and Candy are great managers , extremely helpful and simply good people. will recommend this place to everyone needing to store!
great location! awesome customer service from Traci Colleen and Candy
Candy was an Awesome person to work with. Very Helpful and knows her stuff. Place is clean and organized.
The following is an incredible story of care and generosity. What Stacy, the property manager of Public Storage number 25573, did for me goes beyond customer service. She literally saved my professional career. I am a photographer who specializes in wildlife and indigenous tribal photography. My work takes me to remote areas where Internet or phone services are scarce. In 2008 I left on a five-year assignment to the Amazon basin and stored 30 years worth of photography in Public Storage number 25573. Sometimes in 2011 my credit card expired and, before I could provide Public Storage with details of the new card, my count went into default and my belongings we schedule to be sold in auction. Stacy attempted to contact me by phone and email, but I was out of reach deep in the Amazon forest. Instead of just letting my treasure to be sold at auction, Stacy embarked on a personal journey with a single intent- saving my photographs and, with them, my professional career and lifelong achievement. She called the emergency contact that is listed on my Public Storage profile. Unfortunately, this person (an ex girlfriend) lost contact with me and was able to provide Stacy with only a name of an old friend of mine. Like a seasoned detective Stacy spent hours on the phone and Internet until she was able to track down this old friend. My friend paid the balance and took my count out of default. What Stacy did for me went beyond customer service. Her good nature and generosity literally saved a treasure I trusted her and Public Storage for safekeeping. There aren’t enough words or deeds to thank her for what she did for me. After all I was a stranger- just one more customer out of so many. The climate control Public Storage uses preserved the delicate photographs and slides in perfect conditions. Soon I will share them with the rest of the world. When I travel again I will trust my treasures only to Stacy and her staff at Public Storage number 25573.
Friendly and always great service!
I don't often write reviews, but on some occasion I do, I just want to say the ladies there are awesome! They were very helpful and patient with me. the first unit I wanted was not to my liking and I was shown different units,I found what I like but it wasn't available.i didn't rent my unit that day. but that's ok. Because 2 weeks later I found what I needed and reserved! Again, they did everything they could to help.Colleen,Traci,and Candy were such a breath of fresh air, It had been a while since I had come across such good customer service. Keep up the good work ladies.
Great customer services! Traci was awesome. Thank you. The place is clean and easy to access.
I don't often take the time to comment on service I receive, probably because so much of it poor to bad. But the Ladies who have taken care of me over the years at the Biscayne Public Storage are just a breath of fresh air! I have been using this facility on and off over the past several years and not once, even after a year absence, did I not get a Hello Dean from either Candy, Traci or Colleen. Having grown up in a small town I I was used to very personal service from employees that truly cared about the customer, what a pleasure to have found this hometown service in a city a large as Miami.
This is my time using self storage i came in the staff was very friendly brevinya kysha and morley are great so far so good i would refer my friends here.
Ive been renting at this location for awhile now and enjoy every visit there .Traci and Candy have awesome customer service skills and are a pleasure to do business with. We will never rent any where else
This Public Storage is such an improvement over all our other storage-facitility experiences in the past! The staff is friendly and helpful (thanks for the extra carts for the move-in, Candy!), and the space itself is spotlessly clean, well-ventilated and air-conditioned, and brightly lit. The only small negative is that there is no loading bay for large trucks (ours was a 20'), but the sheltered loading and unloading area is perfect for cars and vans (and I suppose for smaller trucks), and it is gated and secure. Overall, we are so happy to have found what this Public Storage location offers: convenience, professionalism, peace-of-mind.
From the moment I called and Spoke with Mrs. Candy my experience was a breeze. She was warm, helpful and knowledgeable. The process was fast and easy. She was very kind and even found the time to keep my two kids entertained. I am now upgrading to a bigger unit and I am sure it will be just as fast and easy. Thank you Candy for all of your help and your kindness. Public Storage is lucky to have you on Staff.
Excellent service provided by Candy and Traci. Efficient, friendly and knowledgeable about policies and procedures.
AWESOME!!! I am by nature an extremely skeptical person. When sweet Traci told me that I could have the unit for $1.00 I was sure she had lost her mind. I assured her that I only intended to rent the unit for one month. She said yes, still entitled. Since I had rented the unit the second week of the month, I was sure they would tell me about the small print at the end. Oh, the $1.00 was only good through the 31st. Now you owe us for an additional month! But that never happened!! Traci said, "okay, you owe nothing. I was stunned. How incredible to do business with people of integrity. In Miami! It was truly an extremely pleasant experience. AND.....the place is clean and neat! Just awesome. Thanks SO much, Traci.
I have used Public Storage for years now and when I come to the facility it is always clean and well lit. Traci and Candy always go above and beyond on a daily basis. They are professional, knowledgable and very friendly. They keep me coming back!
Candy and traci are the best. They give us the best deal. We love them
This Public Storage is clean and new. I always feel welcome by the wonderful staff there-especially Traci and Candy who are like rays of sunshine who brighten my day! This is a safe place to store your stuff and the location is excellent. Also, great prices.
I've leased a unit maybe 3-4 times when I first moved apts, then when I moved back from California. Traci has assisted me since 2005 and has been wonderful! So polite and professional-- she knows her facility very well and I can see the pride she takes in property management. I'm also in the property management and hospitality industry so stellar customer service and knowledge of property or product is something i'm also naturally observant to. Traci and Candy have been a great help and although I am cancelling my storage lease, the public storage on Biscayne is my #1 go to if I even need storage.
Overall great experience. Traci and Candy were extremely friendly and helpful from the moment I arrived. They helped me pick a size that worked best and took the time to show me the actual units. They explained how it all worked very well and the paperwork did not take long at all. Maybe 15 minutes. Every time I had to go to my unit they always greeted me with a smile and a friendly hello. The facility was always clean and access was easy and safe after hours. I highly recommend this facility!
Traci and Candy are simply the best!!!! Will recommend this facility over and over to all friends and family. Thanks !
Candy was very sweet. Pricy but professional.
Traci and Candy were amazing. They were very helpful and provided outstanding service. I definitely recommend renting storage space at this location!!
Staff is amazing and pricing is good. Highly recommended
Our company has used this Public Storage location for the past year and a half. The facility is always clean and neat, and I have always found everything in working order when I am picking up and delivering our storage rental. The manager, Tracey, and assistant, Candance are a pleasure to deal with. They are both professional, as well as pleasant, as are the rest of the staff that I have encountered there. Tracey does a fine job keeping everything in order and is always able to answer and resolve any situations, whether I am calling by phone or present at the storage unit. I believe Tracey and Candance are truly great assets to the Public Storage Corporation. Thank you.
Simply the best Public Storage ever period, Friendly staff,Tracy is an awesome person and always willing to help, I personally recommend this facility for someone who needs peace of mind when in need for a clean and safe storage unit.
We have been renting a unit at this location for several years. It is a very good storage facility thanks to Traci, Candy and Pam. It is very well managed, it is clean, and we feel safe there. Traci and the rest of the staff are very friendly, and we appreciate the personal service.
Needed storage for a short period of time. I made a reservation and with a few minutes of me completing the reservation I received a call to confirm. The management was nice a very helpful. Tracy and Candy were both very knowledgeable and professional, they made moving nice and easy. I will definitely come back when I need to store items again.
First time having a storage unit this location made it very simple and easy for me to start storing my items. Friendly , attentive, and helpful. I would tell my friends to store here.
Public Storage is Awesome!!!!!!!!!!! Great Deals!!! Ask for Traci or Candy if you want A+ Customer Service. They save me more money and more time every year, Will Be Back this Summer for sure!!!!!!!!!!!!!
The propery managers Candy and Traci are fantastic! They were always extremely friendly, prompt, and professional. They made my experience at this facility most enjoyable and headache free! My only critique for this propery is that I would like to have seen more than one rolling staircase for everyone to use who obtains second level storage properties. The staircase was difficult to move around and if someone was using it you would have to wait a while for them to finish. Besides that, it has definitely been the best storage facility I have rented from.
I was contacted by PS because they had water damage to some units. A manager walked me to my unit to inspect. Some of my cardboard boxes were damaged. We made an appt to inspect all of my belongings, on a different date. When I arrived a manager and FOUR men went to my unit. They moved everything I asked them to move, we inspected the contents of the damaged boxes (which were fine) and they REPACKED all of my items in new boxes they provided. They even allowed me to throw away a few items in their dumpster. I was impressed with the Management and even had a few laughs with the gentlemen while they did the work. I never write reviews, but, this deserves noting. I was impressed and I don't impress easily! Great job PS!!!!
Staff was absolutely great and very helpful!! They're the best!! :)
Excellent storage facility and staff. Congrats!
Friendly staff, and great location! ;-)
This is the best storage facility I have ever used. Super-clean, accessible, covered parking, and Traci and Candy are always cheerful and helpful. I couldn't be happier having moved my belongings to this Public Storage.
Nice facility, great staff... Traci and Candy are awesome!!! They made my move easy!!!