Public Storage Self-Storage Units at 18450 NE 5th Ave, Miami, FL

Raised rent without a previous notice. No written notice at all. The previous owners sold the storage to this thrash company. Which raised the rent $100 in less than 6 months. Stick your “own nothing and be happy” up your orange bum

Thank you for your service Ms. Tina great customer service I appreciate you so much

Thank you Tina for your help and you spoke No Spanish

Thanks Tina for your help 😂😍

Thank you for your kind words what a beautiful woman

Thank you Tina for your help very nice person 😊

Thank you Tina for helping me with. my rental online great customer service I give you a 10

Thank you Tina for your help in my rental

Thank you for your kindness Tina

Thank you Ms. Tina for helping me out with my rental today very helpful

Ms. Tina Helped me with transferring my unit for safety issues. She was courteous and patient with me.

Thanks Ms. Tina for your help great customer service I give you a 10

Thank you M. Tina for helping me with my rental today very nice lady

They young lady that works there she does a great job and very friendly with the customers most of all she takes time and walk you through everything.

Thank you for your customer service

I love you Mrs Tina She theeeeee best WHAT LOVEEEE GOT TO DO WITTT IT 💯❤️ THIS WOMAN IS VERY Professional, Nice ,kind, loving So pure . The perfect person to work So down to earth . Her vibes and spirit is so infectious So amazing 🤩 you would love to be her actually friend in real life . You guys made the perfect connection to have her here working . Thank you Mrs Tina We need more people like here in this world

Thank you Ms. Tina for your helping me on looking at some units. Great energy.

Tina was just a great help for me today on renting my space. I give her a 10 stars

Great Customer Service Ms. Tina, thank you so much!😊

Excellent Service provided Tina is the person who helped me. Her caring and support made all the difference. She stayed after hours under the rain to help me get my unit. She found solutions for payment conditions to make sure I had the best deal. Awesome! Thank you.

Tina she has the best customer sevice ever and thank you so much!!

Storage Unit: G 004 , this unit has been a field, where all the rodents community come to celebrate an ongoing fourth of July. The insulation from the roof is raining all over my items inside.

Ms.Tina Was very helpful and patient with me in picking out a new storage unit. And she was very nice and funny.

Cleeff was absolutely helpful unlike some other places he s a hard working man Thanks much Cleeff I am satisfied with your service

Buen servicio, fina atención del Señor José. Muchas gracias. 👍

Thank you Cleeff great customer service

The service it’s very good, he attended me so well.

Cleeff was amazing and very helpful. He was very polite, genuine, showed that he actually cared. He made sure I was happy with what I was purchasing. Thanks to Cleeff, I will be recommending Public Storage to others.

Tina is the best she deserves a 5 stars

Edwin was the best very helpful with all the different units a pleasure to work with.

very excellent service very attentive and with a lot of patience very nice person Mrs. Tranner ❤️

This was my first experience renting a storage. And Edwin did it great! He answered all my questions, and was super kind 🙌🏼

I’ve worked with Cleeff Dioro very hard, working Man he always help me out with my storages. He’s always there when I need something he’s definitely a good guy to work with.

Edwin was awesome. Made my move in quick and easy

Edwin was VERY helpful. Fast and efficient answering all questions and getting our unit rental done!

Edwin was super friendly, efficient and helpful

Very good attention and professional service everything it’s very very good

Everybody’s name is Rob and Edwin do a fantastic job. The only place I’ve ever rent. Clean friendly safe.

Edwin was amazing! He was extremely kind, profesional and he answered all of our questions regarding the online prices and showed us the storage that we finally rented. Thanks again!

My guy Cleeff is great ! This place is always clean & I’ve never a had bad experience when I visit.

I had the pleasure of being serviced by Cleeff he was very professional and knowledgeable he help me with everything, Clean office and unit . His customer service is top tier. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ thank you

Great customer service from Cleeff, highly recommended,

Great services from Mr. Cleef, clean office and unit. Excellent service highly recommended.

Mr Cleef is very helpful "It's the cleanest storage I have ever had! awesome people in the office! Highly recommended

What customer service nobody is ever there abouslty

I wouldn't advised anyone to booked with this public storage facility. I never received any services here at all. I did book online but never received my credentials to get access to the facility, went in to request a full refund due to that and some other issues. Lets just say your belongings will not be safe here. They did not refund me in full talking about an administrative fee but the administrative did not help with any of my concerns at this place. Horrible. Horrible experience. Just all around. Even called customer service and they agreed everything should ha e been refunded due to the situation yet they never refunded me. I am tired of calling now so I will take the loss. Just want everyone to know when something goes wrong don't expect a refund or any help to rectify your concerns. Definitely wouldn't book here. Found a better storage so much more clean and a much better price.

Thank u cleeff

Excellent customer Service from Beckham thanks clean unit and office highly recommend

Ruben thank you very much 5stars God bless you.

Ruben took good care of me. He helped resolve my insurance issue quickly. Thank you Ruben!

Reuben at this storage location has been a great help. I was lucky enough to get the last 5’ 5 unit i wanted. He helped me through the process and was very kind.

Great Service !! Very helpful gentleman !

Good service rome

Wonderful customer service from Mr.Cleeff.

Great service 👏 👍 👌

Great service from cleeff excellent customer service highly recommend

Excellent customer service experience.

Great customer service from cleeff clean office and clean unit very professional thank you

Great service, Convenient location, and very secure. Thank you Cleeff!!

Glad I found this spot! Thank you cleeff!!

great service from cleeff clean office and unit . deserve more then 5stars

Great service from cleeff thank you so much

Great service by the team! Is are you okay

Excellent customer service and great place to rent. Cleeff is great!

Great service from Mr Cleeff he's a proffesional , clean office and unit highly recommended

Great experience thank you!

Great service cleeff thank you so much

Amazing service clean unit and office Thank you cleeff

The service today was great, Rome was very kind and helpful.

Отличные склады

Great customer service from Cleeff clean property and unit thank you for your help recommend if i could give 10 🌟 i would

Good as it gets. a facility who understands small buisness. mostly a small business crowd here. In and out type place. with knowledgeable staff which keeps the place humming,....and fluid..climate control,....and nice temp inside the units. Parking down stairs multiple layers of automated... security...and also/ not alot of people.

My name is Elizabeth and I'm at the property that Cleeff is at.. He is awesome. He is an asset to the company.

Very helpful

Everything it is very good.

Cleeff was great. Public storage.

Managed all needs, great service and found nothing wrong in helping

Rome was really sweet and explain evevrhthig to me i dont speak english but she translate evevrhthig on her Phone for me . She's really patient thank you Rome great custlmer service and big smile too

Para mi experiencia fue super sencillo. Todo fue excelente en su totalidad. El señor Cleeff Dioro creo que así se llama me atendió de excelente manera. A pesar no saber saber inglés se tomó la molestia de utilizar traductor y explicarme con lujo de detalles todos los pormenores. La verdad me siento súper complacido y satisfecho con este Storage. Ahora a utilizar el espacio jajajaj

Loteisha was great at explaining the difference prices and products, very patient with us cause it was raining. Me and my people were satisfied. Thank you public storage.

Cleef was nice and helped me get a unit with no problem. Help me find the best deal for me and has great customer service

Good service, professional assistance by cleeff

Nice store, good customer service from Cleeff, quiet area 10 out of 10

Very helpful.

Thank you cleeff for your time

Excellent customer service fron Cleeff easy and fast

I had a wonderful experience with cleeff

Great customer service from Cleeff clean office , and storage . Thank you cleeff

Great service! Great Location! Outstanding front office!! Will definitely recommend! Thank you Cleeff!

Shaquana did a great job with my rental!

Shanice was amazing. Her customer service is great

Thank you Cleeff for you service . Easy and fast

Great job Cleeff

I had a great experience ,Cleeff was so helpful and very professional.

Nice people good place.

State of the art..very convenient…enjoyed my services with the company and great customer service

Here With Manager “Richard” great customer service help me with my late fees. Keep up the good work

Love the new app! Makes it super easy for me and my family !

Outstanding customer service! Cleeff was very helpful! Would 10/10 recommend!

Hey cleff has great customer services highly recommended

.Cliff gives great service

Start contracting $56/m finish $86/m in10/m

Cleef Dioro helped me with the move-in process. He was very friendly and helpful - made it fast and painless

Thank you so much for your good service, I appreciate the time you took to help me today.

The best service ever. I rented a lot of storage in my life, but office manager here is really professional and always nice.

Great customer service, went above and beyond to make sure that I got exactly what I needed

My mom and I showed up on the spot and from beginning to end Cliff was so professional and kind. He even offered us a promotion that we weren't aware of, we were very grateful.

Jellussa was great today thanks public storage

Jellussa was great today ! I was vacating and she helped me with the best customer service. This storage is kept up well with new management and its terrific. Thank you jellussa you're a sweetheart :)

I called this location yesterday regarding a unit and spoke to a woman name Jellussa. Honestly didn’t know anything about public storage and she was very responsive! I just moved for a fresh start and I want to say thank you to her for making this much more comfortable and flexible for me

Jellussa was extremely helpful and efficient, i was able to get the keys to my storage unit in the same day I made my reservation and only took 20min! Great customer service and convenient location.

Great service and employees are very helpful! Thank you !!!

Cleeff is a great employee. He know how to connect well with his customers . I can say I”am a very happy customer and there are always great promotions to make storage affordable.

this property have an outstanding customer service. I was greeted by Mr Cleff, he was very helpful and patient . is awesome to do business here , I highly recommended.

Today I visited my public storage and jellussa helped me with a situation today. She was so enthusiastic and caring just what customer service needs to be! Thank you public storage.

Thank you for your help and patience, great service thank you. Edith

Jellussa was outstanding she was very informative and gave me the best moving in expierence today thank you public storage 💯

Jellussa was awesome today came in today to buy some boxes and she helped me the put them in the car thanks hun!

Excellent customer service from Jellussa. She was very helpful and professional, with a bright attitude that lit up the room. Thank you for helping me with everything that I needed.

Thank you Jellussa for help me getting my unit and installing the app! 5 stars

Thank u Jellussa ! 5 star service

Jellussa was a great help finding the right storage unit for my equipment. She gave me all the information I needed to know and she made the purchase process quick and easy.

This public storage at this location has been one of the most fantastic places of all times customer service is 125% amazing I have no issues Mr.Cliff help me out a lot I do appreciate him I recommend the store for any service of any kind of any storage you have I do recommend it for anyone to come by and also have the ability to get the best customer service from him looking forward to continue my service with them

Excellent customer service From Cleeff He was very helpful and professional And help me with everything that I needed. ⭐️⭐️⭐️⭐️⭐️

jellussa had amazing customer service!

Good customer service from Cleeff. He was very helpful, informative and patient with me.

Great experience renting today, Thank you Cleeeff!!

Cleeff was very helpful and friendly. Thanks a lot.

Great Service !! Thank you Cleeff

Jellussa Was Very Helpful & I Really Appreciate What She Did For Me. Thank You Public Storage 🤗

I came to this public storage today and received 5 star today jellussa was a great help today . She helped me find the right price and was such a sweetheart. Thank you for your help today it was well appreciated .

Public storage hired a great employee ! Jellussa was wonderful and even though I didn't rent today she helped me find another location to store my items and helped me make a reservation she didnt have to but she really made the extra effort and I appreciate it. Thank you

The move was very smooth and the units are perfect for what we needed. I also wanted to acknowledge the on-site manager, Cleef, who was soooo helpful, nice and made the move soooo easy. Thanks Cleef on behalf of myself and Florida International University!

Friendly and understanding staff that will work with you, whatever your budget is. Strongly recomended for all your storage needs short or long term.

Cleeff is excellent at what he does.. he was great .. appreciate it guys. Thanks for helping me out

Today I came in today to look for a unit and here was Jellussa with her bright attitude and great willingness to help me find a storage unit she was well informed and since yesterday I came in to complete my rental but due to circumstances but she helped me find my reservation and got me to rent. Thanks for the terrific customer service she’s a wonderful worker ! I had to write this review. I recommend

My experience with jellussa today was superb!! She helped me with my questions and concerns and was very informative I couldn’t have asked for a better introduction to the company thank you very much she’s a great worker ! :)

Cleff the manager on duty was very helpful in transferring my unit! Great Customer Service

My time today with jellussa was amazing she helped pès me find the right unit and made my move in easy . She was very helpful and informative I recommend this storage thanks a lot

Great service from Cleeff, he deserves a promotion. Very kind, patient, and helpful. Definitely will recommend!!

Jellussa gave me one of the best customer service. show me all units with no problem and now I'm happy to store with you guys I'll give her a thumbs up👍

Diannah the best very patient and informative.. a lot of places I have visit were either too impatient and offer no good customer service.. diannah spent the time walking me though the facility and ensure my needs were met and the size would fit my storage needs I highly recommend this location.

Kiana was very nice and very helpful with getting my storage unit. Everything went very quick and easy.

Great service

Great service kiana the manger is the best

Great service kiana

Clean environment Kiana was a big help

Great service

Buena atención

Very helpful and hard working ladies.The facility is non climate control, but spacious and well kept. They get the job done and take time to make sure you are being treated with respect and kindness. . Thanks 😊

Kiana is a great very friendly

Been renting here about 10 years great service

Great sevice

GREAT STAFF MEMBER . RETHA WAS VERY HELPFUL , AND EXCELLENT TO WORK WITH FOR MY NEEDS.

Very nice people nice customer service

The staff are very courteous and knowledgeable. It was easy to get a storage unit for the amount of things I needes to store. It's a secure facility so a gate code us required to go in and out or you won't be able to get in or out. They also have have auctions for storage units that have either been abandoned or given up. Overall, I would recommend this place if you are in need of a storage unit.

Estuve esperando afuera de la focina 40 minutos y nadie llegó.... La oficina vacía.... Aparte el lugar desde otro storage y perdí mi viaje....

Extremely affordable and great service

The place will charge you an insurance on top of the price quote( $15 for a 5x10)which they don't disclose when you call them for a quote. And be ready to pay 20$ for a lock as a regular lock will not work.I have not received a bill from them for the past month and was charged 20$ late fee when came to the counter to see what was going on. Find a better place.

They lie about their prices

they're always friendly and willing to help absolutely love it

Storage

Clean property helpful employees

great service

Robert provides excellent customer service. He is very knowledgable very friendly.

I met Robert for the first time, and he made me feel like he known me forever. He is very professional and knowledgeable.

Robert was very helpful and really pleasant. It’s nice to encounter service from someone that is willing to go above and beyond.

Great service

Great service

I was not at public storage

Kiana.....help a lot felt like home

Rob is all the way helpful and just outstanding. Honest and pure, sometimes just a little human touch goes a long way. Convenient location and good rates.

Great service from kiana and robert

Kiana is the best yesssss

Had units available with good move in specials

Sonja & The Others R Very Pleasant People

Roberto was very helpful and provided excellent customer service

Need unit repairs,bad.

Omg I been renting here for 5 years and since the last year I really felt like home KIANA is the best thing that happened at this location I seen mangers come and go I hope she stay for the long run because u got me for 5 more years

Great costumer service and Roberto was very helpful and polite. I would highly recommend renting at location.

Great custumer servise, very good at what they do. Very experience people

It's always about family time.

She is the best

Isaiah the best sales man! Thanks for your help and amazing customer service!

John and Isaiah were excellent at getting me set up with my storage

I came to this storage for information and prices, and Kiana was very knowledgeable and polite! She answered all of my questions and fulfilled my concerns. I will definitely continue business at public storage because of employees like her.

Kiana was very helpful in terms of me buying a storage. I’m very thankful that I got her service, and would love to see more workers like her.

Kiana helped me out and got me the storage i wanted. I recommend That whoever comes to this facility they should have Kiana as their assistant

I needed a storage asap for a price I could afford. Kiana the store manager helped me get the exact size for the price I could afford. She made my experience joyous. I truly appreciate all of her help in providing the information I was looking for. Thank you Public Storage Management Mrs. Kiana.

Isaiah, gave a good service . Thank you.

Great Kiana and shantall was amazing really helpful. my jetski find a place 😆

Experience a nice experience been here for six years nice place to rent come on down

Kiana was very helpful and knowledgeable with getting me setup. Also John was in house and helped out with a smooth transaction. Thank you

Great sevicse

great customer service, they will do what it takes for there customers

Clean property and the size of the unit was perfect. Reasonable price as well

Kiana at the front desk was great! Very kind, friendly and helpful. Helped us get a unit immediately for a reasonable price. Would highly recommend her to anyone.

Kiana, onsite manager is your next CEO. Professional, clear, and helped me understand everything from move-in procedures to company policy. 👏 Bravo Public storage.

Kiana the property manager there was awesome. She took me to the space, explained the do’s and Sony’s of the storage space and was very quick with the move in process. I was in and out in 15 minutes and she had very nice nails. I’d recommend anyone who needs a storage place to come here.

Tonight was very helpful and knowledgeable

Tonisha is great and very nice

Came in to see property to inquire about moving to this facility Tonisha service was great very friendly property clean

Place is great!! Tonisha has been very nice and helpfull

The service is very good specially by Kiana and she definitely made my day

This was my first time getting a storage unit and Kiana at store 20704 in Miami Gardens was very helpful and made this experience smooth. I was able to get all my home furniture inside of the unit. They keep this place nice and clean and the security system is great. I highly recommend customers to store there valuable belongings here!

The manager was very sweet, professional and helpfull!

I love this people.

Shermeka and Kiana have good customer service. I came into the office shopping around for space and they were able to help me. I need climate control and they help me find a place with climate control and at a great price. I will be referring my family to them.

What's the time I can go in-and-out of my storage unit ?

I’d like to thank the Manager Shermeka for helping me when I came in 10mins before the store closed! She was very nice and took care of me! Thank you to Shermeka at this location!

The customer services has change at this location the young lady whom was there Kiana was so great with customer service until I thought I was in the wrong place she is very helpful on questions that you might need to know about. Very respectful this place need people like her. She answered every question without and attitude she made me smile.

I was here on the 6'th, the last day to pay for the month: but there was no responsible person here to take my payment on the whole afternoon! Another lady was here at 1 o'clock, I was here at 2:41 together with another person waiting since 2 o'clock. The lady and I was back at 3:55 and 8 people came and left during the 2 and a half hour I was waiting for somebody to come here! There was approximately 45 minutes between 3:10 and 3:55 for the person responsible for the sign saying: manager will be back at 4:30. The lights and the computer was left on. At 6:15 I left frustrated and I also left another customer disappointed of the lacking Customer Service provided. I have been a customer here for 9 years and this has only happened with this girl working there the last 1and1/2 years: and repeatedly so!! Replace her to keep up your good reputation, thank's! I cannot pay per internet, I come here once a month to pay: and I was here in time to pay! I cannot come back tomorrow, sorry, but I will be back on Monday: thus I am not legally responsible for any late pay. That lies on your personnel's responsibility now. There is a whole month to run to the bank and other errands: but if there is any time to stay put, it is on the afternoon of the 6'th! I really hope that your cu-service will come up to standards again, Thank's! A very polite Area Manager called me to apologize, for not keeping up with cu-service on the last day of payment for the month, (when all the last-minutes-customer comes) and promised to not let that happen again. 5 stars to him!

Shermeka Been with you over a yr. Shermeka, is the very very best! Helps all the customers and is a very wonderful employee. A definite plus to Public Storage! She is terrific and always tries to emimate Public Storage. Loyal Employee and as such, pls recognize that she is the best worker for your company! I nust love her!

The representative Zekela was EXTREMELY pleasant and knowledgeable about the property and unit. I loved how she explained everything up front.

Came to the property for a big unit but ended up getting a smaller unit with a better price. Shermeka Customer service is on point. So I you ever need to get a unit just go by and see her.

love the service that I got from Shermeka. all I wanted to know was pricing for a unit. the property was clean and Shermeka answered all my questions

I had a bad experience, two days before the end of the month, I took out all my things and on Monday, July 2, I was calling the office to notify that I canceled the rent and they did not accept me and they were charging me 110 for the month and I still they passed it to collection. for two weeks try to communicate with the manager and shine for his absence, I never answer.

This location is amazing service whit shermeka She always help all of our problem with pfety face Thank you all of you thank All public storage familly

Without Deondra this place wouldn’t run! She was extremely helpful, polite and considerate. We will recommend this public storage to everyone because of her!

Deondra was very helpful.1st time storing. A water fountain would help at the location 😊

The staff is extremely unwelcoming and it feels she hates working there.

Sísmicas costermer Service is fantasic😁😁😁

Deondra provided excellent customer service and was very helpful.... she even went beyond her duties and came out in the rain to assist me with securing and locking my unit

Laquisha is very excellent she help me with my storage needs. Very nice and patient with me the office smells good and space is perfect thank you very much

Deondra was great very cordial and the entire process is very easy here!

Nice place

Great service. Laquisha was amazing!

Deondra and Laquisha were helpful a professional. The facility was clean and there organizational work was on point. Ill recommend other here anytime.

The customer service from Deondra was great. I drove from out of state and did not have my keys. She took care of me right away. It was a great relief. Thanks again Deondra.

Deondra and Laquisha were very helpful and provide us with great customer service, the facility was very clean and they greeted us with warm welcoming

Than sis for your attention i laquisha it’s great

Excellent customer service!! I was helped by laquisha.. She was wonderful with me and made an exception with me in her lunch break.

Laquisha was extremely friendly and helpful! Answered all my questions and made sure I was completely covered and aware of any information I need. Super happy to have stored my belongings here!

The staff at this facility were great. One of the best features is the location of this storage facility is isolated so you don't have to worry about a lot of traffic in and out of the facility. They have good security and is very vigilant when it comes to who comes in and who goes out. I'm happy to have used them when I needed to.

Deondra and Laquisha are the best the property look so much better from years ago. I appreciate the calls they make to keep me up-to-date with my account

Deondra and Laquisha were very nice when I came to rent. I recommend a raise for them.

Easy and fast. Laquisha was super helpful and professional!

Laquisha was great at assisting me with getting a storage unit.

Very nice people laquisha and John where very helpfull I needed assistance and I didn’t have to ask twice Great customer service I highly recommend this location

Laquisha Is a very special person she helped me so much

Horrible

Laquisha was very helpful. She is the best employee I feel bad because I was giving her a little trouble at first but she did not let that stop her with helping me find the space I need . Great Job

Great service and really nice peaple verry easy to work with

I like her she give me a great service thank uuuuuu

Laquisha Was always very helpful every time I needed help here at public storage.

Nice clean and very friendly staff..thank you ms.deondra for your great customer service and helping me pick out the right unit you were very helpful...thanks:)

Ver y nice for help me Laquisha

My experience was amazing MS.Laquisha was more then pleasent. She did everything in her power to make this experience as stress free and easy going as possible. I am more than thankful for her great customer service.

customer service is great! Both workers were very nice and helped me even though I had a hard time deciding on what size unit to get. they also ask alot of questions to help me out. My move it went very well thanks to the girls Laquisha and Deondra.

Customer Services really nice. The boss cut the lock for me for free because I have to move out today. Than you!! I love the Public Storage!!

I absolutely love this storage place. The two young ladies inside of the office was very nice Laquisha and Deondra. They helped me with everything I will return and send others your way. Thank you for your business!

Great service love coming to public

The staff here is very friendly. They cut my lock for me because my son lost the keys looking for the golf clubs. They made it very easy and I would recommend this place to anybody who likes nice people in a safe place to store. Beautiful

Deondra was GREAT... She greeted me with a big smile soon as I walked into the store. She made me feel so welcomed. She's a sweet young lady and she makes sure you have the perfect space for your belongings. She's AWESOME.. So make sure when you go to public storage you ask for Deondra... TRUST you won't be sorry

Good customer service from Deondra

I would not even give this place a star, the property manager is extremelly bad offering service, the lady that works at the office is even worst! System is always down and she will not help out with the prices and general questions. We were suppose to have an appoinment at 4:30 PM with the Manager Shane, however, she did not show up and said that her co wprker was going to be there, she came at 4:45 pm and did not want to open the door, the service is the worst in this place! I WILL NOT RECOMMEND IT

Nice and neat to the naked eye. They do not keep up the units properly

Excellent Service.... The attendant was Deondra offered excellent customer service, she was very knowledgeable, fluent and accurate.... I would recommend Public storage at this location to everyone....😊😊

I moved out already but new office employee Deandra was very helpful with me while I was moving out. nice young lady.

Customer service was excellent. Attendant Deaundra was great! Her knowledge on the right size storage made me feel valued. Experience was excellent!!!

There are the best. Javon is great and he helped out a lot. He made it a pleasure to move again.

A gentleman by the name Javon has outstanding customer service.. He explains everything to you in a timely fashion.. and gets you in out!! He is a great asset to your company!!

Mr. Javon very professional, courteous and polite. Great customer service skills.

For them to change so much, you'd think the security would be better here. At least 5 units, outside the gate were burglarized. Nothing captured on camera and no care or concern from the insurance company. BTW, if you do pay for their insurance, you have provide: an itemized list of what was in the unit, pictures of the items in the unit, receipts of items purchased in the unit or the insurance company WON'T PAY!!! Oh BTW, watch out for the mice, spiders and God knows what else is crawling through there.

Outstanding customer service. I was helped by Javon who was calm, knowledgeable, and very detailed. Answered all of my questions and helped with what I needed, a great place to keep your things.

I like this place because I get good service and also javon is very nice and calm. You get good service when you over there

Really bad attitude with the Guy in the store, told us we were wasting his time and we were arriving, was afwul. Really bad attention Muy mal sitio.

the place is pretty good but had an issue until they put me in automatic payment.it took about 3 time until they did it

Great customer service from Gerald & Javon

I was comparing prices for a storage. I came in last Friday to get some prices for different size storage units. Javon & Gerald gave excellent customer service. I watch Javon rent a unit to a customer and Gerald assist Javon by preparing all of the paperwork. The two of them make a great team. I want to give them 5 extra stars⭐⭐⭐⭐⭐

Javon was so helpful and friendly! Customer service like his makes me want to return to this location.

That place is invested with rats. After 20 days finally I met the manager "Javon" and his response was "That's not my problem my job is only to rent the space"then when I told him about how bad service he and his team provide he start yelling at me. What a nice manager if he is like that do not expect more about his employees.I ended loosing all my belongs.

Service was excellent. Javon & Gerald make a great team

Gerald is very professional and friendly and Javon is too. Even though I didn't rent a storage I recommend this location just from meeting the both of them.

Gerald & Javon gave excellent customer service. Even though I didn't rent a storage unit.

No good the service might be ok but the units are horrible

That place is invested with rats. You'd think that insurance would help or cover damage but NOPE ! Never again. The staff wasn't even trying to help.

Charell was very nice and helpful. And made my moving experience very pleasant.

Amazing service! Jevon made the process quick and was a delight to talk too. Recommend this location!

Felt welcomed as soon as I walked into the dtore , found my space at a good price, and now I'm a public storage owner. Javon gave exceptional customer service and I'm glad to have found this location

Great customer service. Charell helped me and my family even while their closing. We greatly appreciated her service and finding us the best price and storage space available for our budget.

Javon went over the line to help us out!! Today after having a bad day , have him as a customer service manager is the best that you guys can do!!! You guys made are day!!

Mr. Jovan showed excellent professionalism and made my move a pleasant and efficient transaction.

Javon & charell was very nice they helped me find the perfect unit to store my things the customer service and product knowledge was excellent love the environment will recommend

Did a rental with Charell, she had great customer service she was very informative and patient ! Thank you very much

Carell showed excellent customer service skills. Quick and attentive. Awesome she also sold me some great merchandise to help protect my belongings REALLY RECOMMEND

Awesome Sauce service from Javon & Charell!!!!

Great service. Great communication

Okay thank you for the lock cut

Thank you for luck cut.

Excellent service

Great service, great staff. Thanks to Javon Melissa Cherell. Kind and informative

Very helpful and knowledgeable personal. A little tricky to get there. But it's worth it. Not that much traffic street.

My experience at this storage was great the staff very helpfull and friendly . I really recommend this place.

So far great experience. Javon, the site manager is quite amiable, respectful and professional. I am sure it will be a pleasure to use these premises.

I needed a place to put my motorycle trainer pronto upon arriving in south Florida. Fortunately I found Public Storage, the toll free number sent me to a facility that had parking for my trailer available, and a fabulous gentleman named Javon had me out of there in 15 minutes. He has even followed up to make certain i am happy with the outcome. I don't have a clue what Javon is paid, but if I still owned a company that needed a great person for dealing with the public I'd be trying to hire Javon for the job.

Great Javon (:

Manager was friendly and everything was smooth

I was there last Sunday service and service was remarkable could not deserve better

Great service

Good location. I believe her name is Melissa, she is always helpful whenever I have a problem

The service was great and quick, answered all my questions. Javon was super helpful and I suggest you work directly thru him to acquire the correct storage.

Excellent customer service all the time I buy merchsndise.

Fast Helpful and friendly service

Awesome experience, super easy and Javon is very helpful. Thank you so much for making my move so easy.

Ver y Good customer servicio and Ver y profecional.

Thanks for the lock cut!

super great service. will recommend for friends

Quick and easy. Very informative in the office

It was awesome. Javon was a great representative for your company. I will be back!!!

Gary was so helpful and courteous. He was professional and knows the business very well, explaining with confidence all the paperwork that we needed to sign.

good customer service by Gary. Very professional. Thank you!

I rather pay double then use this public storage rude and unprofessional's worse than disgusting send

Thanks to Javon we were able to find the storage in no time, he is truly the best. Great customer service 5 stars!!!

Great service ! will recommend

Real fast service the guy javon was real help

Javon was very helpful and courteous. Would recommend this location to anyone with storage needs.

My experience at public storage with Javon and Gary was excellent

Muy contenta con el servicio que me han brindado, Javon un joven que maneja muy bien el puesto que ocupa, además muy amable, cordial, respetuoso etc 👍🏻👍🏻👍🏻

Great service always

super buen servicio,una propiedad limpia si quieres tener un storage unit.

Gary is outstanding.

I had a 2 pm appointment to get my lock cut they were prompt and on time.

I had no problems while visiting this facility.

The customer service was very clear and polite.

I never write reviews but i would like to express how much i appreciate the service i received from this store. I believe his name was Javon (not sure if i spelled that correctly) he explained everything to me and is extremely polite, not like the other storage's i've been at. If you read this sir, Good Luck to you and Thank you for all your help !!!

I was there last week looking into storage space. The customer service received from Mr. Javon was the best !! He is very sweet, friendly & very professional. Kudos !!

Used Public Storage for the first time today. Brittany was very helpful and knowledgeable and very charming and friendly. She was very nice and made the arduous process of moving fun. Promote her!!

Javon was great! Everything was easy and I walked out with what I needed.

Javon was great. Exceptional customer service and good prices!

The property is a great location and very clean, the property manager is very friendly and informative. I feel comfortable with my things being here. The guy Javon even showed me some products that would help my belongings stay fresh. From when I'm ready to move I don't have to worry about dusting anything because its all properly wrapped. I'd recommend this property to anyone looking store their stuff.

Came into this property to figure out prices. Because I'm looking to move in a week. And when I came in I was greeted by a very nice man name Javon. He listened to what I had to keep in storage and let me know the size I would need also on what will help my budget depending how long I needed the space. Very helpful, informative and property is very clean.

The customer service is unlike anywhere I've ever been. 5 stars rating for sure.

Great knowledge and customer service for storage needs

Great experience, I was explained everything in great detail and I clearly understood what was explained to me. Appreciate the customer attention I received. I would recomend to anyone.

How much time do you have? I have been using personal storage facilities for 20 plus years. I have had the best experiences here at the Felda Farms Public Storage. For the last 5 years, Javon has handled our accounts and always been friendly, attentive and professional.

Great customer service will tell friends and family to store here

Javon gave me great customer service, and you can tell that he was trained to perfection with his immaculate help and recommendation of merchandise he sold me for my move. I will keep coming back anytime I need merchandise! I will recommend to everyone.

I highly recommend this facility for your storage needs. The unit I rented was clean, the attendant, Javon was extremely knowledgeable, courteous and was very thorough in giving me the instructions and explaining the policies of the facility. Very highly recommended. Thank you.

Javon was very courteous and professional.

Storage Experts

Great at first, Javon, whom I believe is the property manager, is a really nice guy. but how my experience turned out to be horrible because I had to throw a lot of my belongings away including clothes and furniture away due to damage from rats. It was absolutely horrible! The overpriced insurance is useless it covers up to $200 damage for vermin with a $100 deductible. Utterly ridiculous! The people at uhaul warned me about there rat problem but I thought they were smearing them in hopes to get me to rent a storage unit with them, but unfortunately it turned out that they were absolutely right! User be ware!!!!