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Public Storage Self-Storage Units at 3460 SW 8th St, Miami, FL
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
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5'x5'Online only price$ 55/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, swing door
- locker
$ 55 /mo $ 76Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 56/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, rollup door
$ 56 /mo $ 112Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 61/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, swing door
$ 61 /mo $ 122Best Price Label+ one-time $29 admin fee
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5'x7'Online only price$ 62/mo
Small 5'x7'- elevator access
- climate controlled
- inside unit, rollup door
$ 62 /mo $ 124Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 62/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, swing door
- near door or elevator
$ 62 /mo $ 124Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 73/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 73 /mo $ 146Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 79/mo
Small 5'x5'- ground floor, elevator access
- climate controlled
- inside unit, swing door
- near door or elevator
$ 79 /mo $ 158Best Price Label+ one-time $29 admin fee
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5'x7.5'Online only price$ 83/mo
Small 5'x7.5'- ground floor
- climate controlled
- inside unit, swing door
$ 83 /mo $ 166Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 108/mo
Small 5'x10'- elevator access
- climate controlled
- inside unit, swing door
$ 108 /mo $ 144Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 123/mo
Small 5'x10'- elevator access
- climate controlled
- inside unit, swing door
- near door or elevator
$ 123 /mo $ 164Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 123/mo
Small 5'x10'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 123 /mo $ 164Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 133/mo
Medium 10'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 133 /mo $ 266Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 135/mo
Small 5'x10'- ground floor
- climate controlled
- inside unit, swing door
$ 135 /mo $ 180Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 139/mo
Medium 10'x10'- ground floor
- outside unit, rollup door
- drive up access
$ 139 /mo $ 278Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 148/mo
Medium 10'x10'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 148 /mo $ 296Best Price Label+ one-time $29 admin fee
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10'x12.5'Online only price$ 150/mo
Medium 10'x12.5'- elevator access
- climate controlled
- inside unit, rollup door
$ 150 /mo $ 300Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 166/mo
Medium 10'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 166 /mo $ 332Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 180/mo
Medium 10'x10'- ground floor, elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 180 /mo $ 360Best Price Label+ one-time $29 admin fee
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10'x12.5'Online only price$ 182/mo
Medium 10'x12.5'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 182 /mo $ 364Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 287/mo
Large 10'x15'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 287 /mo $ 410Best Price Label+ one-time $29 admin fee
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10'x17'Online only price$ 336/mo
Large 10'x17'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 336 /mo $ 480Best Price Label+ one-time $29 admin fee
Nearby Self-Storage Locations
Self-Storage Near Miami
Resources from the Help Center
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Once you've found the right storage unit, you can lock in your price by making a free reservation.
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Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Little Havana Storage Units On Highway 41
For customers searching for cheap self storage units in Little Havana, look no further than the Public Storage on the south side of 8th Street between 32nd Avenue and Douglas Road.
At this facility, customers can choose from indoor, climate-controlled storage units in a wide range of sizes.
For locals frequently cooling off at Venetian Pool or Grapeland Water Park, a 5x5 unit can be a great place to store towels, backpacks, clothes and extra water gear for a quick grab on the go.
Just four miles from Miami International Airport, business travelers can use a 10x10 unit to store equipment, documents and luggage for easy access, and just a few miles from downtown Miami, local companies will find a bit of extra space with the help of a 10x20 unit to declutter the office or workplace.
A quick drive from Flagler Street, Coral Way or the Dolphin Expressway, customers can get to this location in just minutes from downtown, Douglas, Alameda and Flagami too.
Whether it's taking in the community's rich, diverse history at one of the landmarks, museums or just enjoying a day watching the locals play chess or a game of dominoes at Maximo Gomez Park, Little Havana is a true gem in the Miami community – one unlike anywhere else in the area.
It is Public Storage's great privilege to serve the residents and businesses in this wonderful community.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 663)
What a smooth and great experience I had at this location! Thanks to Nicole! She answered all my questions and made me feel confident in securing my items here!
Neisha and Nicole the best hep
Great service and Neisha was a great help.
Corneisha has great customer service
If I could give this place more than 5 reviews I would! Great location, very clean and maintained. Great staff upfront, a young sweet girl was able to help me find the right size unit,very nice ! Not everyone gives off good customer service but here they do! Definitely recommend the prices! Truly affordable for the time being I need the unit for. Thank you! Keep up the good work!
Good afternoon. I am a former customer of Public Storage and would like to express my appreciation for the exceptional customer service and the cleanliness and security of the location. I am particularly grateful for the attention and dedication demonstrated by the customer service attendant, Nicole, in providing customers with a comfortable and safe environment to store their belongings. Hope for more years of great service from this location cheers👍
Amo la atención y el servicio al cliente! NICOLE es muy amable!
Nisha es excelente. Me resolvió todo. Muy amable
Your employee Nicole deserves a raise and deserves a promotion. If not for her, I would’ve taken my storage to another company. She made what was a nightmare experience easy and made out for all of the inconveniences that your company had caused me by closing me out of the previous storage that I had due to a lightning strike. Again, I cannot commend Nicole highly enoughthank you.
It was my first time storing stuff and I really missed having people at the place to help me. I am an international student who is struggling to afford months of storage until classes begin (I didn’t think it would be that expensive) and I wish I had an extra help there at least - how to access the floor, help with locker, carrying weight, etc. I couldn’t even grab an extra box or something because there was no one in there. It was also annoying finding a way to talk to a real person on the phone.
Excellent service !! Thank you so much Neisha !!
Excellent service, nice clean storage unit and facility. Nisha was amazing help choosing the best unit for my needs
Awesome treatment by Nicole. Thank you for all your help.
⭐⭐⭐⭐⭐
Fantastic experience at Public Storage on 3460 SW 8th Street! Cornishia was incredibly helpful and made the process of getting our new unit quick and easy. Friendly, professional, and knowledgeable — couldn’t ask for better service. Highly recommend!
Nishia was very helpful today! She is very nice and welcoming here at the storage! Good service
Place is nice and clean, a/c feels a bit warmer than what i it used to be but still acceptable. The two ladies at the front desk do a wonderful job since i have dealt with both of them in the past, i couldn't ask for better service. I definitely recommend this storage.
Nicole was very helpful with my storage needs! Thank you I appreciate it
Muy buena trabajadora Nikole y bueno que habla español para los clientes de habla hispana,
Fred es una excelente persona, complaciente, atento muy cordial, muy profesional, no puedo sino felicitar por este extraordinario funcionario
Nicole was absolutely incredible!!! Amazing customer service. She showed extreme patience with me and I am beyond glad she was here to help me out!! Fred also was great!! Amazing customer service from both of them!
Nicole fue de mucha ayuda en ayudarme completar mi renta , gracias ♥︎
Nikole
Great experience with Nicole ,frank and a new face employee niesha she help me purchase a lock and I did not know a lock comes with the unit and she help me with a refund thank you so much all 3 have great customer service
They do not give good service, at the time that I went to drop off my things there was not carts to do so!! And I cancell my contract and they even charge me!! This company is the worst!!
Storage spaces are clean and accessible. Staff is unprofessional and dismissive. Paying customers should be treated with a modicum of respect and logistical issues should be resolved without the hassle I had to endure.
(Edit): Management reached out and remedied the situation. Very dedicative customer service. Thank you for taking the time!
Nicole is good. She was really helpful
Nicole and Angie great people at front ! They are always helpful and caring. The location is clean and easy to access! Thanks Public Storage
Wonderful service, Angie and Nicole
Angie was great and very helpful
Nicole was fast, friendly and efficient. She went above and beyond.
Thank you Nicole
The very clean location and Nicole’s very professional service, good attention
Angie todo fue bien rápido muy buena explicación de toda la contratación y muy buena experiencia se lo recomiendo 100% todo muy bueno
Buen trato de todo el personal,en especial de Rosa
Gracias a Angie por su servicio muy amable y cordial, excelente trabajo
Angie and nicko good service and quick
Angie and Nichole
In terms of storage, it's great. The customer service is not so great. Just use the app, which they redirect you to anyway.. And watch for fees and auto pay.
Angie and nicko the one 10 por 10 the best customer service she explain me all the process or rental and I will get back to them I so happy and appreciate with the best customer service they gave me to me thank Angie and nick kiss
Nos encantó el servicio nos atendieron Angie y Nicole super agradecidos con su ayuda,
Angie and Nicole are beaufull person , we are satiface with they service . God blesse
Angie. And nicko El mejor trato, paciencia y mucha dulzura la verdad la mejor ATENCIÓN, GRACIAS.
Angie y Nicole were very helpful with my move in!! It was quick and easy! Definitely recommend . Good service here
Easy to make reservation of Unit and I appreciate the clean and well-maintained facilities, responsive staff, climate-controlled, and month-to-month contracts terms.
Angie best costumer service great attention welcome you nice smile best person ever
Angie & Nicole were very helpful to accomodate our needs!
Angie’s is kindness and customer orientation is amazing! ♥️
Giovanni and Nicole. We super helpful and proffesional. I will hire them. Thank you
Thank you to Nicole , she was very helpful assisting me with my rental !
Angie and Nicole are the best! They helped me a lot and made the experience more comfortable. Thank you!
Angie and Nicole are a star Team. Angie went above and beyond to assist me choosing the correct storage for my needs. They both are excellent problem solvers and provided excellent customer service. The facility is clean, safe and easy to navigate.
Angie and Nicko they very profesional and great actitud they best customer service on this Location . Smile talking together. They the best team
thank you so much to Jovanni who helped me get more information on the storage units. I walked in when it was pretty busy and still he made sure to acknowledge me while helping others. I waited patiently and then asked him questions and concerns. I had when he was showing me the units. Very kind and good customer service skills
"I recently used this public storage facility, and I have to say, I was very impressed. The property is incredibly clean, well-maintained, and organized, making it easy to access and store my items. The customer service here is top-notch! Jovanny and Nicole were both very helpful and went above and beyond to ensure my experience was smooth and pleasant. They were friendly, professional, and made the whole process easy to navigate. I highly recommend this location for anyone in need of storage!"
Angie Lucy good customer service she is the best recommended!!! :)
Gracias Angie para todos!!!!
Altamente recomendado! Tuvimos una atención excelente de parte de Rose y Jovanny!
Angie y Nicole we’re very helpful with my move in ! It was quick and Easy , thank you
Angie and Nicko and is very nice they beautiful team member They give a good customer service very treatment I would like to see them always together
This location very clean. Jovanny was very helpful and polite. He definitely has customer service skills and is a multitasker. He showed concern even while helping someone else. I was having issues understanding how the access with the elevators work, but he took the time to explain. I definitely recommend this location for your storage needs.
Feliz tardes . Dedico estas frases para agradecer a la Coorporacion de Public Storage grandemente el servicio. Y la dedicacion .atencion esmerada con prontitud y eficacia .De una de sus empleadas Nicole estoy muy contenta Con su trato eso dice mucho de uds . Gracias.❤️
Buenas tardes, a la corporación de Public Storage dando las gracias .por el majestuoso servicio de uno de sus empleado.con muchas ética,y profesionalismo ,empatía y buen trato.. para la Senorita Nicole
William was so helpful and understanding. Great attitude & amazing teamwork!
Nicole is incredible! She’s attentive, knowledgeable, and always ready to assist with a smile. Her professionalism and dedication make the entire experience effortless. Highly recommend her exceptional service!
Angie at Public Storage is absolutely amazing! Her customer service is outstanding—always friendly, efficient, and ready to help. She makes the process seamless and stress-free. Thank you, Angie, for top-notch service!
Angie y nicko have very very very special customer servicio en reality i very happy with them
Angie she the best
today I came to the office i see. The beautiful lady 😍 Angie she so cute and she gave me the best customer services I so very comfortable and happy with her and she keeping smile 😃 to me waaaa this incredible person I wanna get back just only to see her 🤩
Thank you Nicole y Angie por el servicio ala cliente muy excelente! Muy amable, definitivamente recomendado
Thank you definitivamente recomendado aquí !! Nicole y Angie the best
Angie and Nicole were very helpful! Great amazing customer service , very courtesy thank you. It was pleasure doing business with them
Nicole was the most beautiful, kind and efficient person. Guide us through the process so well. She is Very professional and very knowledgeable about all aspects in her business!
Thank you for having such a wonderful employee. We will be very happy to continue doing business with the Company as long as you keep employees like Nicole.
This in reference to
Nicole she is an excellent person, she always try to do the best for the customer. For me she deserve 100 points.
William was incredibly helpful, the facility is ok in every way, but the service really stood out. Great job
Las mejores Angy y Nico una atención excelente se los recomiendo
Great service from the ladies upfront!! Thank you Nicole and Angie
Nicole and Angie were very helpful, great place definitely recommend ,great customer service
I had an exceptional experience renting a unit. Nicole's work ethic was exceptionally professional.
I've had my unit for several years; it has gone through several changes. Under New leadership. The only issue i have, it seem prices of the units keep going up ever 6 months. That needs to stop. Other that, very clean, wonderful and safe place to store your items
El mayor inconveniente de este lugar es la inseguridad ya que en repetidas ocasiones que me he dirigido y entrado a mi storage he encontrado homeless y personas que al parecer viven allí adentro o amanecen allí, están en muy malas condiciones ya que no lo limpian y siempre tiene olores muy fuertes y desagradables. Adicionalmente la administración no cumplen sus horarios ni es organizada ni responsable, según los horarios que están estipulados este lugar debería estar abierto hasta las 9pm pero desde las 5:40 pm ya no permiten el ingreso desde hace unos días, lo cual dificulta la accesibilidad para los usuarios. Muy mala experiencia con este lugar.
Angie es muy fantástico! Me ayudó en moverme a una nueva ubicación y se lo agradezco mucho.
Angie, the sensation, was a wonderful, informative and very helpful. :)
Angie es la persona más amable que me a atendido y fue muy atenta cuando llegamos al lugar y en menos de 3 mn resolvió nuestro problema y personas como ella deberían atendernos más en todos los sitios
Angie desmonica has great costumer services I ever encountered at the Publix storage
She is professional and pleasant to deal with
Very patient and polite
Should have more workers like her
Angie is very kind with the customer service and also very sympathetic person she always smiling she very special that’s why I gave 100 /100 points she is one the honor from the customer service on the public stored 🥰
Angie Thank you Angie, you are an excellent and capable receptionist. I congratulate you. Thank you again.
Thank you Layne and gio for your wonderful service
this place is relatively new but manages to be filthy and run down. Parking spaces are incredibly tight. Access to the facility is very cumbersome. The price is cheap (for now) so I guess you get what you pay for. You're supposed to be able to bring your own lock and get reimbursed for the default lock they give you but they break the packaging for it open and then you're stuck with their lock.
Nicole and Layne were very nice and welcoming. Helped me a smooth and easy rental ! Thank you
Nicole and layne is very helpful with my rental
This was my first time getting a storage unit, and it was affordable, quick and easy. I was helped by Layne and she was super thorough and kind.
Layne was very helpful
Layne and Nicole are very helpful thank you for helping me with my rental
Nicole and Layne are two awesome young ladies at the front, I was able to have a fast rental process , thank you !!
Nicole y Layne fueron de mucha ayuda much as gracias definitely recommend este lugar 😄😄
Nicole fue de mucha ayuda en mi renta, gracias ! Definitivamente recomendó
Layne is so kind she explained everything very professional and I closed out on my rental..
Thank you Angie for helping me.
Layne and angie is very helpful thank you
Thank you Layne for helping me with making my payments easier highly reccomend
The best storage facility I ever worked with the vibe is amazing.
Angie and Layne are very professional
Thank you to the PS team for making my move out great I would recommend this facility to anyone
Layne and Fred This team of people are very professional and very attentive to the client, always smiling, a perfect representation of the company.
Laney at Public Storage 🤩🤩🤩
I’ve had a storage unit at this location for over a year, and my experience with Laney has been nothing short of exceptional. From day one, she has made the process seamless and stress-free. I can confidently say she is the best manager I have encountered in this industry.
Laney’s professionalism shines through in every interaction. She communicates clearly and ensures every customer feels appreciated. I’ve often seen her run this facility by herself, managing everything without another team member to assist. Despite the pressure of handling multiple customers alone on busy days, she thrives in every aspect.
Her ability to tackle challenges with a calm and proactive approach has instilled confidence in me, knowing that any issues will be handled efficiently. Her organizational skills keep the facility running smoothly, benefiting both customers and staff. It’s clear that she creates an environment where her and her team can thrive, which directly enhances the overall customer experience.
What sets Laney apart is her genuine empathy. She truly cares about customers, fostering a positive atmosphere that makes all the difference.
In summary, Laney is an outstanding manager whose contributions significantly enhance Public Storage. I highly recommend this location, especially if you have the chance to work with her!
The ladies are very amazing in the office they go above and beyond for their customers
Manager On Duty Ms. Desmonica Ward has been outstandingly commendable in her work, diligence and customer service. I have felt treated with high levels of respect, knowledge, and great orientation. Honesty has also been a great highlight on her part. Thank you, Ms. Ward!!! I am happy I reserved this storage unit.
The ladies are very wonderful and helpful
I recently had the pleasure of working with Lainey at Public Storage, and I can’t express enough how exceptional my experience was! I walked in feeling quite upset about a situation I was facing, but Lainey’s professionalism and knowledge completely turned things around for me.
From the moment I arrived, she greeted me with a warm smile and a genuine willingness to help. She listened attentively to my concerns and took the time to explain all my options in detail, ensuring I felt informed and empowered. Lainey’s expertise made a complicated issue seem manageable, and her positive attitude was truly uplifting.
I left the facility feeling not just satisfied but genuinely happy with the resolution. Lainey is an invaluable asset to Public Storage and any organization would be lucky to have her on their team. If you need assistance, I highly recommend seeking her out—she truly goes above and beyond! Thank you, Lainey!
Clean place and great service.
The staff there are very professional.👌🏼
Un lugar seguro y tranquilo con ayuda profesional del personal hacia el cliente.
The ladies are very helpful
The ladies are amazing at what they do very informative and helpful
Very helpful ☺️
The lady in the office is very intelligent and helpful ,very informative
Layne and Angie were awesome. 5/5
Layne and Angie were both helpful and hilarious. Would recommend 👌
Angie and rainy gave above and beyond service.
Daniela was amazing atención and professional !!!
Very amazing service
Very amazing service
Amazona place very helpful
What a great easy check in process,
Found our lots of local info,
The staff was great
The facility is clean well lit and secure
5 stars!
Great place 100% recommend
Wonderful servicio
Very fast and outstanding service thank you
The unit rental process was straightforward and the staff was friendly and helpful with my questions.
Amazing service
Thank you for the service provided , totalmente recommend!!
I rent in this location with the superb help from Leiny and Nicole who are the best team advisors, super professional, talented and fast service. I recommend this location tremendously!
Definitely recommend, great place
Layne is very nice she help me and is fast and efficient
I had a very easy rental process, thank you to the help of ladies upfront , definitely recommend
Excellent service
The woman in the office are so cool they are always having fun i love this place
Layne and Nicole were awesome and provided great customer service !!! They always are so friendly and welcoming. that’s why I will be a customer for life. They help us with such a great smile in their faces all the time .
Layne and Nicole helped and they were incredibly amazing. White glove service. Treated with gentle baby gloves. and I feel great and secure leaving my stuff there.
Great service
Wonderful servicio
Great business with the lady in the office
Service has improved and there are carts available here 24 hours. What a relief!
Very helpful in setting up autopay, selecting a unit and magnificent customer service!
Good service and good storage unit 👍
I went to a public storage on US 1 and they sent me over here and i couldnt be more happier here the ladies are very helpful and always willing to help us whos in need.. to the man on US 1 you need more customer skills rejecting me as a customer .
The ladies are wonderful
The ladies are very helpful stay blessed .. god bless you both
Layne and nicole are the best
the lady in office is very friendly...
The beautiful lady in the office is amazing
Thank you amazing people
Wonderful ladies thank you
Supr Excellent service from Nicol and Layne, thank you! Every time i come i am always greeted with a smile
Thank you ladies you are very helpful
The ladies are very kind and helpful
the ladies in the office are very helpful.. thank you
The people here are very helpful thank you 100% recommend
Gracias fue una renta super fácil y con buenos precios !! Las chicas de la oficina son muy amables
Great service and easy transfer
Thank you great facility and amazing workers 100% recommend
It was a pleasure being helped by Fred he has a warm and welcoming spirit. Thank you much for the help and kind gestures.
Thank you great faculty
Fred and layne are very kind and helpful thank you both
Layne and Fred
Hey sw 8st you guys Rockkkkkkkk!!!!!! Fred is an amazing person and the young lady that works with him can't remember her name but they are a super group I do a lot of reviews and get a lot of responses I must say public storage has truly earned these two in their company nothing less nothing more
Gracias a Nicole y Layne por su ayuda! Lugar tranquilo
Thank you for your service it was amazing
Very good service, Nicole was really kind, will recommend this place to friends and family
Very attentative and helpful
Quick rental, super easy! Definitely recommend. Girls upfront Layne and Nicole were very helpful … Thank you. one of them said I look like Bruce Wayne which honestly made my Day,🤗
Nicole and Layne are very kind and helpful it was busy when I came and they are fast and efficient
smooth rental renewal, customer service agents were great, I'm here to stay.
Layne y Nicole excelente atención, atentas, cordiales y dispuestas a atender a los clientes. Felicitaciones.
Layne and nicole were great . Nice to have a great customer service.
Layne and Nicole were of tremendous help to me despite me coming in 1 min prior to close. 10/10 would recommend especially their professionalism
Fred and Desmonica’s customer service was exceptional! They Greeted me with smiles and it felt so welcoming coming into the office. Thank you so much for the help!
Dessy and fredd very nice ! Thank you.
I’d like to personally thank Fred for handling his business with upmost attention to detail, a true consonante professional, thanks for everything. Sincerely thankful 🙏🏼
desmonica was such a big help she was the greatest ever thank you
very helpful!
Desi AMAIZING SERVICE 10/10
Fred and Nicole treated us with the utmost respect and service to have our questions answered and upfront pricing. The storage units and facilities are super clean. Highly recommend you considering this place.
Fred and Desi and Nicole display great costumer service and diligence
Desi was a huge help in helping accommodate a storage unit for me. Realized i needed a bigger space than originally booked and she made it very easy!
Excellent location, not to far from the school. desmonica was Amazing with helping us find the perfect storage space. she’s so helpful and willing to help.
Nicole is very affirmative and knowledgeable at what she does thank you for your great customer service..
At this location, Fred and Nicole I’ve been extra courteous. Very friendly and helpful staff
Muchas gracias a Nicole por su paciencia, atención y amabilidad. Recomendado 100%
Nicole has been excellent in her attention I have been in this Storage for many years and they have always been very attentive and understanding thank you Nicole.
Nicole's attention was excellent, I have a very good experience in this Storage, thank you Nicole for your help, you are wonderful
Edit 2024: I am so sad I have to change from 5 star to 2. The staff are still lovely- when you actually see them. I imagine this is cost cutting from the company. I have seen multiple fire extinguishers broken on three visits (I visit every 6-8 months!) I am
also seeing reviews on infestations. My unit is ok but instead of fixing the problem they e-mailed me an offer for infestation insurance. Also, I mentioned your workers are lovely- they have never complained but you can tell they are overworked. Not ok.
Previous Review when the unit was brand new, this was 5 stars:
The location is new very nice. I was attended by Ysabel and she was wonderful. Very professional and helpful. The storage unit is clean and safe. My only concern is during non-office hours you have to wait for a dolly because most are locked. The parking lot gets full fast & is tricky to navigate but that may be because it is a new place and people are all moving in.
Definitely recommend! Thank you to Fred and Nicole for the service
Enrique helped me move in and assisted me with all my questions.
This property is so well ran and the staff is so helpful doing their jobs with a smile on their face. Desmonica help me and showed me the unit size I was interested in. I’ll definitely be back to store with this company.
Nicole was very helpful with my move in process, thank you very much. Good job
Customer service on point …Nicole she is the best !!!!..Thank you
Muy agradable , paciencia para explicar, Nicole me enseñó todo los espacios para que pudiera comparar y evaluar cuál room era mejor. El trámite fue sencillo y rápido. Gracias
Thanks to the team at Public Storage, they were very helpful and I’m very satisfied with the way Ashley and Rose were able to help me out the other best of their abilities
Rose is amazing! Her vibe is it! Personality top notch.
Nicole and Fred were very helpful with move in and made it easier for to me! Thank you
Definitely recommend to rent here !! Affordable prices, nice staff , thank you !!
Nicole and Layne is very kind and helpful easy process fo My move in thanks You both
Layne is helpful and kind thank you
Layne and Nicole are very kind and helpful highly recommend this place
Layne is very imformative and helpful she made everything easy for me
Layne is very kind and helpful
Layne is very helpful and shes the Best
Ninguno de los dos baños funciona. Llevan más de 15 días dañados.
Layne and rose was very helpful and informative highly recommend this facility
Layne and Nicole are very informative and helpful highly recommend this place
Layne y Nicole fueron de buen servicio y ayuda para rentar el storage que necesitaba gracias!
I was hesitant to come to rent a storage but I was pleasantly surprised with this location. I was helped by Nicole. She did an amazing job at giving me all the info in detail. She is friendly and courteous. Knows how to provide excellent customer service which is very rare nowadays days. She is definitely an employee that should be valued and appreciated. If I had a business, I would be proud to have her represent my business.
Layne and Nicole are very helpful
They were always helpful when I needed anything from them. I had zero issue with my unit very clean and well kept facility as well, very secure. The people running the office area are kind and helpful!
Layne and Nicole are very pleasant and helpful
Layne is very helpful
Thank Lainey & Nicole for helping me out with my first experience using Public Storage! I just came from airport with 2 suitcases and needed a place to store. Girls are very nice, professional! Everything was very easy with them!
To Nicole,
Layne is an amazing employee. She’s great everytime I come in there she smiles she talks to us and helps us in anyway she can.
Great service, staff has super helpful! I was able to do everything the same day
Definitely recommend storage place! Affordable prices, everything looks secure! Thanks
Cero asesoramiento, no pudimos rentar unidad sin teléfono americano. Nos tuvimos q llevar todo el equipaje.
Layne is amazing and fast highly recommend
Layne & nicole are the best they are very helpful highly recommend
Exelente lugar
The process from start to finish went very smoothly. The staff was very helpful and respectful and were able to answer any questions I had. It was my first time renting a storage unit and they helped make it a very easy going experience.
Layne and Nicole were very attemptive. They waited for me, and they were sweet and helpful. Showed me the unit despite they were about to close. 100% recommended
Layne was a great help in ensuring a smooth and informative transaction, and her professionalism was exceptional.
Alex excelent atención
Lanie did a great job with me!
Layne was very helpful
Store it!!!
Layne is amazing and helpful
Layne is a baddie she is absolutely amazing and straightforward love the services
Señores el día de hoy tampoco pude entrar a la unidad la cual sin retraso, pago cada mes! Esto ya muy mal. El elevador que estaba en funcionamiento se averió y ya no queda ninguno operativo. Nunca solventaron el problema del primer elevador y ahora no hay ninguno en funcionamiento. Aparte de esto trate de subir las escaleras y eso es un inframunto. Eces fecales, horine y pare de contar en lo que pude ver. No pude subir. Es decir que el edificio tiene 0 mantenimiento a pesar que todos pagan el arriendo!!! 🤷 por favor más respeto
Nicole and Melody were very helpful with my move in process.Thank you
Layne and Nicole are very imformative and helpful thank you
layne rose nicole are very helpful..
Layne and rose are absolutely amazing and helpful they stayed late to help me move in thank you amazing experience
Layne is amazing
Layne rose did an amazing job especially when the elevator was down in glad it’s up and running
Great services, everything we needed and more special shout-out to Layne and Rose for helping us amazing customer service highly recommended
The staff at this location are incredibly helpful, friendly and problem solvers, specially these days when elevators are out, ask for Rose, she’s an incredible energy and always figures out how to solve any issues, THANKS Rose!!!!!
The ladies here are amazing. Rose, Layne and Nicole gave outstanding service. Thank you ladies.
Layne is Amazing and helpful amazing facility also thank you rose an Nicole
Rose Layne Nicole . Excellent customer service. Very client oriented and courteous and respectful treatment when I came to rent the unit
Layne and Rose made an amazing team, they blessed us with extraordinary customer service, provided solutions for maximizing or space and had amazing can do spirit.
Layne rose is the very best thank you for staying late to help us.
Rose and Layne are amazing. The elevators were down and took us up and
Down. Great service. Fantastic customer service.
Excellent staff. Great customer service.
Layne rose and Nicole is very informative and helpful
Layne rose and Nicole are so nice and great human
Rose, Layne and Nicole are awesome.
Rose was amazing help. She answer all my questions.
Layne , Rose , Enrique were the most wonderful and helpful employees I’ve ever had the pleasure to encounter. I would recommend this storage unit to everyone. Thank you guys you made our day much easier.
Rose Layne and Enrique P the ladies extremely informative and helpful
Layne and Rose are amazing and so helpful. What a pleasure when you’re an out of towner! ❤️
Layne is very helpful
Was very good and fast. Rose and the staff were very friendly
Rose is excellent person and she helped very much
This place has such great customer service. I was met by Rose and staff today and they helped me— for my first experience here the energy was friendly and upbeat and very helpful! Thanks!
Layne is a very intelligent young lady and helpful
Gracias Rose para todos. Servicio bien.
Layne is amazing I had a problem with doing my rental and she has been very amazing thank you
Excellent service
This review is for staff - I've been in multiple times trying to figure out storage solutions and Lainey has consistently been super helpful and friendly. Even when the power is out, elevators are out, etc, she is professional and helpful. This is not a common experience these days.
I would even go as far as to say the only reason I'm re-storing with this company is because Lainey is so helpful.
One thing to be aware of regarding the company - they will increase your rent after a certain period. And rather significantly. But, you can appeal for a lower.
Very inconvenient. Carts are only available during office hours, despite site being open later. Good luck making plans during office hours, as staff is unavailable! Doors codes work when they feel like it, had to download app for access because entering manually does not work. Can’t wait to be done with this place as it is not worth what I pay for the hassle. Also for being “temperature controlled” it is SO hot in there, was sweating more inside than outside.
Es incómodo. Es caro. No nos atienden bien. Lo único bueno que tiene es la ubicación
Layne and nicole is very patient and helpful
This place leaves bathrooms locked without access and offices are. Loses on Sunday so oth are unable to access restrooms in public storage. Also they’re not leaving carts available to customers on Sundays.
No complaint. Parking a little narrow. But it was fine. 1 Star down because like all is way expensive. They have triple the rent.
They have cockroaches. I reported it a week ago they said pest control would be coming the next day (still waiting). They moved me to another unit and there’s also cockroaches there. District manager unreachable. I threw away almost all my stuff. If your belongings matter to you, I would not leave them here.
Update 9/24: I previously rated this place 5 stars, but after storing my items for 3+ months there and just picking them up to find COCKROACHES in my unit, I had to change my review to warn you guys. I usually never write reviews but I’m really pissed that all my boxes and property are infested with cockroaches now!!!! This is disgusting and I now have to spend more time and money trying to fix this mess. I don’t know how they got in there but beware. I got the orange door insurance thankfully and hope they can help me resolve this or at least get some money back. Sure the staff is friendly but I will not be storing my items at this storage unit again and do not recommend unless you want bugs and roaches.
Tasha was our customer service agent. She’s very attentive and knowledgeable.
Excellent service by Nicole and Javier, they are the most helpful and polite customer service I have ever received.
Nicole and Layne were helpful with my successful move in. Thank you
Thank you Andres for helping me! Super attention, and good vibes
Wonderful with Nicole and Andres
Good customer service and affordable prices.
I had a really positive experience moving my belongings into this storage. The staff members were attentive and super understanding!! I probably asked about 1000 questions regarding pricing and about hours etc and they never made me feel like i was a burden in any way which i loved. There was one specific worker who really talked me thru everything !! . 10/10 service!! would definitely recommend this storage location to family and friends!!
No one is ever at the desk, so it’s impossible to get carts to carrier materials to and from your unit. Maybe other Public Storage distilleries are better, but this is a chronic pain
Quick and courteous
Very nice environment, Layne and Andres were very nice and they both welcome me with a smile. The elevators smelled very good which I was impressed and everything was super neat. Would definitely recommend this Storage to anyone
Layne and her team are fantastic.. very kind, efficient and thoughtful. Made the storage process incredibly wonderful.
Layne and Nicole is completely amazing very professional and patient love the facility they are very lucky to have such amazing woman working for the company
Very Good attention I speak with Nicole
LAYNE AND NICOLE IS AMAZING..
Layne and Nicole were fantastic … as soon as I came in they were with a smile and ready to help me … Layne went that xtra mile showed me different spaces and gave it 100 customer service !! You guys are very lucky to have a supervisor like her .. does her job and goes beyond !! Was very informative and helpful
Just made my reservation for a unit and Layne and Nichole provided a great customer service
Very polite and professional 5*
Nicole and Layne excelente servicio, Thank you
Layne and Nicole, i know they provide great service to their customers the facility is very clean. Highly recommend
Layne & Nicole is very professional love the facility managers they are the best!!!! 10 stars if I could
Extraordinaria atención, rápida y eficiente sin ningún contratiempo! Ashley muy amable y conocedora de su trabajo 10 estrellas para ella. Ojalá no me haya equivocado con el nombre! Mil gracias 🙏🏼♥️
I had a great experience buying a storage unit here. Big thanks to Leyne for helping me out through the process and making it very smooth and simple in purchasing a unit
Really nice people and cool vibe
Check in was a breeze. Layne was very kind & professional!
Layne is very patient and kind she is very knowledgeable and knows what she is doing a great job very knowledgeable the facility is well maintained….
Nicole and leyni this lady's doing excellent job I really appreciate all they doing very profesionales both ladies at the facility.
It’s too much work for one person she acknowledged me as I walked in and she’s very patient and kind I met this lovely person her name is Layne she goes above and beyond for her customer…
Layne is very helpful and patient she deserves more than 5 stars
Excelente atención de Nicole muy atenta nos explicó todo y nos mostró los storage Gracias por su atención
5 estrellas a Nicole por su buena atención con experiencia y buen desarrollo en su trabajo
Muchas gracias
Layne, is the best person that I ever spoke to in public storage she helped me easy and fast.
Excellent LEIDYS
Layne is absolutely amazing she goes above and beyond what she does to make sure our needs are taken care of highly recommend this storage facility and if you ever need someone ask for LAYNE
Layne is the person that can make a difference in giving a great service. Very helpful and we’re both happy with the space that we have, totally recommend this place.
Layne was amazing and very helpful! Strongly recommend.
The people in this location is very helpful.
Layne and Ashley are extremely helpful. If I could I would give them 10 stars!
Layne was a incredible help me with all ours needs , she is the one to get things done!!!
I have rented storage units for years, all around the country while traveling, and this is by far the most consideration I have been shown by any property. My husband and I just moved from out of state after his contract in the military. We chose this property for its updated security, accessibility, and cleanliness. How kind Layne the property manager has been with us was just so refreshing. She said was so
helpful and made accommodations for our move in. We are just really grateful for the way we were treated and the positive attitude of her and her whole team. They are doing an amazing job. Thank you so much!
Layne is awesome and really helped my friend and I out. She’s kind effective and efficient. Best person who works here
Nicole was excellent, her customer service was clear, concise and friendly. Recommend
Layne is amazing
Layne was really helpful. She help me find my email and account # very friendly and warm welcoming. I was very comfortable and happy with my service
I met the lovely layne today and she was super helpful with everything, she was super sweet and had great communication I definitely will be coming here for any of my storage need
For a very long time, I experienced such an excellent service and special attention.
Layne Is great!!!
She deserves to be recognized and further congratulated&
Peor servicio customer service de public storage de toda la ciudad. Las chicas sentadas en la oficina no saben nada sobre este trabajo, ni te dan información pues no la saben , deben tener personas más eficientes porque ni el manager ni las otras chicas tienen idea de nada. No les importa si les pones un mal review porque realmente no les importa en absoluto lo que le pase a la compañía.
Además le preguntas el nombre y no te lo quieren dar. NO recomiendo este lugar en absoluto. Vayan a otro storage porque este customer service es el peor de todo Miami. 3460 Sw 8th Miami, Fl 33135.
No tienen cuarto de baños para cliente, dicen que están estropeados , por cuantos meses más van a seguir así?
Ellos tenían anteriormente otro equipo de managers mucho mejor. Este cambio ha sido una mala decisión. Vean los cometarios del buen servicio, están escritos dos años atrás . Los comentarios en Yelp son actuales.
Nicol un buen servicio muy complacido por su atención
Location and self-service worked, but the place would probably be better if it had good customer service. They have quite possibly THE rudest girl working there. She’s always there mornings and some afternoons. I thought maybe she was having a bad day, but the attitude and lack of attention happened with every single interaction. Is she close to the owner or something? Because how on earth is someone like that hired to serve customers?! Holy smokes… Good luck if you should ever need a person there.
Layne is very patient and Kind she is very knowledgeable gratis storage facility
laney and tati were amazing help laney even helped with getting a better unit then planned i very much appreciate them!
Fire❤️❤️❤️
Layne is amazing. She helped me with everything and I was able to moves quick and easy. Thank you for everything
Layne & Tatiana were Amazing. Very professional and heipful.
Amazing place with great customer service! Went to see a unit today, was instantly greeted by Nicole and Layne who were very informative and more than willing to help me in any way possible. Definitely recommend this facility it’s also very clean and well organized!
A great location close by my house, amazing staff and very clean property , definitely recommend 👍
Good customer service at this facility, from Layne and Nicole, thank you very much
Tatiana and Layne were great, super informative I loved the service here!
Layne and tati are very professional
Very helpful and friendly !!!
Layne and tati are absolutely amazing there customer service is over the top this is my first storage and I came to the right facility.. it's clean and the unit that Layne showed me is more than enough.. 100% recommended this facility.
Amazing customer services! They go above and beyond to ensure the customer needs are satisfied and met. Shout out to Ms. Layne and her staff for being so friendly and patient when assisting a new customer. Nice space, clean storage and very reasonable prices to keep your business safe (and I mean anything) you wish to store away 😉👌👍
Needed storage space closed to home to hold some things while I had them sold. The staff, Tatiana and Layne, were wonderful and extremely helpful at getting me situated and answering all my questions. Move in was easy with a range of trolleys available to make the lifting super easy. Place is super secured and well lit. Definitely recommend for your storage needed.
Tati and Layne were amazing and had great customer service, very friendly and helpful. I had a wonderful experience!
This location is in a spanish community but that does not drive Layne no where she is amazing at what she does and takes care of the facility and customers if You need a Storage and want great service see Layne... Highly recommend
This location is very nice and the ladies who work there are very helpful I would recommend this location.
Excelente
My things were stolen, they didn't care, pretended they had no clue but i heard the girl on the front telling her manager it must had happen during that time when other weird things were happening... they knew, wouldn't be surprised if they even helped who it was. Place is super ghetto, the front staff is rude and unhelpful. Don't waste your time and money here, worst experience.
Horrible and awful service. I thought it was a safe place to store my stuff, but I got robbed and the employees didn't even seemed to be concerned about it.
Great staff that are super helpful and knowledgeable! Love this location!
I received excellent service this week from Layne, the manager at this location. She was very helpful (and friendly) with changing my unit and helping me with the app. I highly recommend this place and a big thank you to Layne!
I was on a rush to get a storage unit and Layne was amazing and very helpful, Thank you!
Great experience thank you laini melody
Layne is an amazing women she has helped me to come to this storage I went to 3 other storage and this was my last one and i love how she treated me I will stay here has long has she is here. I recommend this storage because of her. I love coming here and seeing her and I can bet my butt that she take care of this storage and many people dont like that.
Thank you, olydia Kennedy
O
This place is no longer what used to be. AC is mostly off, for this reason odors make you uncomfortable. Floor is dirty as well bathrooms. On top of that, it has become too expensive for the poor service provided.
They will
tell you that access is available after office hours. It is not. Their “late access”
number is never answered by an agent. Their texting feature is not functional. The parking is non existent and often overly
busy.
Unloading a truck becomes a third world chaos.
I’m removing my things within a week. This storage facility is the embodiment of Inconvenience.
This place is really annoying. I was helping my friend move all their things out of their storage since they found a place to live and we put our garbage right outside in between the public storage building and a neighboring house and this public safety lady kept bothering us TWICE about it that if we throw our trash in there we'd be fined even though there was already furniture there some people threw out way before us and she said they were gonna get "fined" too. I'm sure she's not even going to do that but she was super disrespectful about it and couldn't offer a solution all she said was " our company doesn't need to provide you with a trash can" like what the hell super disrespectful. Also my friend rented the storage for seven months. They were promised a big storage to fit all their things and they kept raising the price each month for a really small storage.
This was our first time getting a storage space and it was an amazing experience! Tati and Diana were amazing and so helpful! They were patient with us and gave us amazing customer service! Even though the Public Storage system shut down in all of America (yes, that's right.), Diana was willing to do whatever it took to make sure that we were able to get our storage space THAT day. Thankfully, it came back on and we were able to finish the process and get our space. This process would have been so stressful and unpleasant if they weren't there and we are so very thankful for them and Public Storage! :)
Awful place. Garage super dirty, there is not a single trash can. The storage is hot as hell and you have to wait an eternity to get a dolly cart. Also price are high and vary all the time. Not worth it.
Horrible place. There is only one dolly for the whole building, prices are unthinkable and they rise it without informing. The garage is always dirty. Not a good place for keeping your stuff.
Chanel was amazing! Very helpful. Entire staff was thorough and very nice.
I came to the property and spoke to Francisco which is the property manager he help me in so many ways I just want to say thank you for the good customer service
Francisco and Maria where such an amazing help. Francisco really knew how to talk and help us in every situation that we needed explaining. He was patient, humble, and made great customer service. Overall an amazing experience and will definitely recommend this public storage site. Thank you Francisco.
Ysabel and Carlos were helpful. Thank you.
Years later, Lisette and Francisco, have been helpful.
When someone leaves in the 2nd week of the month have the decency to return some of the money. I can’t believe y’all kept it, instead of saying thanks why don’t you give me back half my money instead!!!!
Outstanding location with the best customer service!
I want to highlight the good service of Francisco who helped me whenever I had any questions or needs with the management of my account.
I cannot express how professional and helpful Daniel Lamazares was. He made the difference between renting this unit and going elsewhere. He not only was wait for me, even thought they were about to close, but once I was done he went to the unit with me to make sure I knew where it was and to put the lock in it. He also guided me to install the app and showed me how to use it. All the while training another employee and taking a payment from a customer. Daniel was a pleasure to deal with. Daniel would be an asset for any company.
I went to check out and leave storage unit empty. Representative was on the phone in a personal call and told the other person as soon as he ended with a customer ( me, who was waiting) he would go and help him or her. I told him I was coming back in 5 minutes. He said he would be there. After I returned there was a sign saying they would be back at 12:30. This was at 12:00. I waited for one hour and he never came back. I called customer service, they said I still had to pay for the following month. Why on earth should I pay when I am vacating the storage? Never before has that happened with this service. Short of staff, lack of respect for customers. Location: 3460 SW 8th St
Miami, FL 33135. Do not make a mistake on renting from them. Find another storage business.
Great Customer service the gentleman at the front Desk in the office is very professional and made my rental very easy and satisfy I will recommend two others
Amazing customer service very helpful they show you step by step how to rent a space in just minutes via phone.I really recommend anyone in the area looking for storage, this is the place for you
Francisco Rodriguez is super helpful & always dependable. This guy deserves a raise & a paid vacation for all of his hard work & patience.
I stopped by in-person Tuesday, February 22nd to vacate my unit, but I have yet to receive an email confirmation for it. So, I called today only to verify the Front Desk rep never closed my account - unacceptable. It is a common, simple task, the lock was removed and the unit is empty. I have never experienced such a ridiculous problem at any location in any state.
Francisco was very helpful and has great customer service 😁
I stopped by for some information regarding a space and Fransisco was very friendly, and professional, he also explained to me excatly what i needed and looking for. I am planning on traveling soon so i will be renting my storege in this locatiin for sure. Thank you once again Francisco for being so helpfull, will recommend go all my friends.
Buen servicio de caren y Francisco lugar muy limpio y precios accesibles.
Nice and clean facility. Setup was incredibly easy and B was very helpful in helping me find the perfect unit for me.
I had went to the storage place around 8 am the carts are locked. It’s very inconvenience and unprofessional. I had to waste my time driving to the place and my time is very limited.