Public Storage Self-Storage Units at 2190 SW 8th St, Miami, FL

Melody es muy atenta, agradable sabe cómo atender Biel al cliente con mucha paciencia me gustó mucho su servicio

this my first time having space at public storage, was amazing experience with Melody and Ashley, they are profesional, taking you step by step explaining everything from A to z, they make a way too easier for me. thank you guys.

Melody is terrific. Extremely professional and knowledgeable. I need more people like her in my company

Exelente Atención Las Muchachas que están en la Oficina son Muy Amables Nicole y Melody Muy Satisfecha 😁

Nicole and Melody .have a excellent customer service and good attitude

Melody buena persona amable, contestó todas mis preguntas e inquietud

María me atendió súper buena atención y profesional

Worst storage, go to any other would be better for sure. Don’t even lend you carts, customer service is awful.

Melody Outstanding Service from Melody!

This location is extremely disappointing. The pervasive smell of urine is overwhelming, and the parking situation is a nightmare. It's frustrating how they consistently block you in and the staff shows no concern or willingness to call a tow truck. Moreover, the price for a small 5x5 locker has skyrocketed from $50 to $80, which is unreasonable. To make matters worse, a considerable portion of my stored items were damaged, there's a plague affecting the facility. Overall, I had an extremely unpleasant experience here.

El lugar es bueno y limpio MARIA es un amor de persona se tomó su tiempo pa ayudarme y explicarme con paciencia todo el contrato. Es una pena qué hay otra chica (MELODY) con pésima actitud grosera que mientras yo necesitaba ayuda me ignoró hasta que quizo y cuando pregunté por algo respondió con grosería, y mala cara pésimo tono .. es altanera. Gracias a María por venir en mi ayuda.

Giving two stars bc the check in process was easy and fast. But here’s the negative- they barely ever have carts available. They only have 2 and they are in the main office. Good luck if someone is in the main office to access them. Plus the trash that is sometimes left over by people. We left today. ✌🏽 For a major chain like this… the least they could do is provide its tenants with dollies. They literally cost less than what they charge for storage. We found a new spot with plenty of carts for its tenants.

Melody was a great service. She was kind sweet and attentive and patient. I love that about her.

Excelente servicio Melody y Alex

Tenemos una unidad en este storage ,nos atendió el señor Alex , exelente persona y trato ,lo recomiendo ,muy buena atencion,gracias.

Very happy with the service. Ms Aviles was very patient and helpful!

Melody was very helpful in downloading the app & showing me around.

Melody is the absolute best!!!!!!

Nasties storage facility in Miami, this places is filthy, roaches, homes-less people living on the floors and smoking on the floors so your stored items smell really nice when you take them back out…trash everywhere and bedbugs are also available at this place, rent goes up double after a short time!!! AVOID THIS PLACE!!!

Disgusting Public Storage, people living on the floors, it smells and there is roaches, this is run by amateurs and for a building not being that old this is a total dump, stay away from this one… súper sucio, cucarachas e insectos, huele horrible y menos hogar vive adentro y fuma.

Stopped in and asked questions if there was a 10×20 available and about how much the monthly payments would be. Melody had let me know that there was a deal or special offer on a unit that size and how much it currently was. She even let me know the normal rate/payment for that storage unit size. She was extremely polite and knowledgeable and was able to answer all my questions.

Very helpful staff and very established atmosphere, Thank you

horrible

La esperiensia. Con melody fue etselente. Muchas grasias

El aire acondicionado no funciona

Very good service from Nicole and Melody.

Bueno servicio , gracias

Amazing service, very patient and understanding throughout rental.Found the right storage I needed , thank you

Nicole and Joseph helped me a lot , good customer service thank you very much

Nicole has been very profesional and patient. Thank you very, very much.

Extremely clean! Friendly staff! Great location with multiple transportation choices.

Great service! Kind staff, specially Joseph & Nicole… highly recommend

The property manager, Joseph, was very helpful in not only assisting me with an issue but also helped to find me better deal than I came in for. Location: 2190 SW 8th Street, Miami, 33135. The PS Storage App does not reflect the company's accounting and always says "Past Due" as soon as the month rolls over, even if you are paid up in full. A very poor app that needs to be changed. Accuracy in accounting does not inspire confidence.

Excellent place

THERE ARE NO CAMERAS TO PROTECT YOUR PROPERTY!!! They allow units to be robbed and provide no explanation, help, or responsibility about it. It’s happened a few times this month. Use PODS instead! Read the news about storage units this is happening to a lot of them in Miami and you can’t trust them at all, they don’t care about your valuables.

Worst experience ever. Your belongings are not secure in here. Please be cautious and do not trust in this company.

Lugar muy bueno lo que un poco caro y en el estacionamiento mucho olor a pipi

Pollos listos para comer a buenos precios

Started at $160.00 a month a few months ago. Now I pay $200.00 a month since they are a month to month contract and can screw you however they like. I would highly recommend not using this trashy location if possible. There will be homeless inside the parking facility as they have never fixed the gate. Make sure to lock your car or if you use a truck to have someone watch your things while trying to load/unload if it requires more than one trip. There are occasionally two karts to use but the last several times I have visited I have not seen them.

Buena atención aunque a veces cuando están enseñando algún espacio a clientes no cogen las llamadas pero si usted deja un mensaje con su teléfono le devuelven la llamada. Hay buena seguridad con códigos para entrar, está todo limpio y con aire climatizado. Mis felicitaciones para Joseph Meléndez, agente de Public Storage en la 22Ave y 8 ST Sw Miami, Fl. Su trato es muy profesional y atento. Gracias Públic Storage por tan buen servicio❗👍

Joseph gave excellent customer service. Not common to see this in Miami.

Great location, easy unloading and safe location! Dominique in the front office is great, very helpful! Best location around to use for storage.

Maravilloso aunque a veces no trabaja el porton de entrada

🛎️ Buena atención

Hoy fui atendida por tina Maribel y quede muy agradecida nunca me habían dado tan buena atención y llevo cuatro años en este storage, la verdad encontrar un personal así tan atenta y servicial mejora cualquier expectativa , me ayudo mucho a resolver hasta el app .

Muy útil

Tina was worderfull. Buena atención explica todo muy bien , super friendly the Best person

Tina was awesome great customer service skills and professional. The place had two big issues ground floor had no AC and the other floors had living and dead roaches. I would post pictures but it’s not a pleasant site .

Muy amable son los personaje de públic storage. TINA me ayudo a encontrar un storage que necesitaba. Gracias

Excelente servicios!

Super clean great employees

La atención del personal excelente Jimmy fue muy atento y resolvió mi consulta 👍

Excellente servicio muy amable ☺️

Jenifer es tan amable tiene paciencia y me ayudo en precio bueno

Public storage got the best prices.

How much are storages these days?

I went to look at a unit today and found Alex at the store who was very helpful.

Alex on the front desk was a life saver, had to get an extra storage and he helped amazingly

Jenifer was the best got me everything I needed , thank you so much for you service .

Probably the best storage location around because of there great customer service shoutout to that kid Alexis he a great employee

I was having trouble getting a few information on the cost of a storage and the assistant manager was very helpful. Alex gave me all the information I need it and I was able to successfully rent a storage.

Thank you for you help Tina and Shanavia we’re a great assistance helping me with downloading app. Store clean storage area is clean easy access love there service.

They helped me with every question I need excellent customer service shanavia was super awesome!

Jimmy arnez great guy great service he made our experience easy n it was great to have a person like that .thank jimmy

I came in the store the other day and your employee alex helped me, my dad and my brother tremendously. He knew what unit size we needed with little explanation. I’m glad you had a guy like that on your team

I had such a great experience here!! The employee, Alexis, was an exceptional person! He helped me so much! Definitely going to be coming back, this is now my favorite storage location!

Buena muchacha Jennifer es lo mejor

I don’t usually leave many reviews but the attention to detail and service I received by the property manager Jennifer has to be highlighted as the best thing even before their great prices she’s very kind,polite,patient and well educated as she walked me through the best way to go about acquiring a storage unit that accommodated my needs and schedule going above and beyond for me even giving me her number in case I need anymore help or assistance and I’m not even a customer just yet 5 stars is an understatement for this incredible branch manager if you do need a storage unit do call them and ask for her

I had to go in to get some boxes and both employees were so helpful and nice I believe their names were Alex and Jennifer

Jenifer is great Everytime , all the times I come and need help she answers my questions and never hesitate to help!

I had such a great experience here!! The employee, Alexis, was an exceptional person! He helped us so much👏🏽 Definitely going to be coming back, this is my favorite storage location!🤗

Safe place to store 🏬 goods.

Jenifer and lizzeth did a great job!

The manager is amazing, very sweet person. Even though she was short staffed and extremely busy. She took her time to help me resolve an issue with the storage rental I made online. The place is always clean. A lot better than the storage place on 8th street I moved from.

Where's everyone??? I can't get inside my storage!

No hay quien atienda a uno, uno se cansa de llamar no te contestan en la oficina casi nunca hay nadie

Muy buen lugar y todo limpio solo que casi nunca hay persona en la oficina y no te contestan

My Storage

Jenifer es bien amable y no ayudo

Very convenient

Very well!!

Jenifer es lo mejor

This property has the best manager very helpful I asked a million questions and she answered every single one without frustration, great service!

Very please with the facility. Clean, secure, Friendly staff that helped me save $$$ 😬✊

I was in search of a small space for my personal things and I came to this public storage and everyone was very Kind and helpfull ! Thank you to the People that helped me out todayyyyyy:)

Christina A is the most beautiful customer manager service. She made me happy and easy to move she need more that 5 start

Nice place to storage your thing and every clean place Christina is nice and very understanding

I came to see the options available to rent, reception person “Cristina” was on the phone had me wait outside, eventually she got off the phone and came to talk to us, she assumed we were there to pay. When I told her I wanted to see what they had so I can rent, she said we had to wait because she had a person on the phone and another one inside. Very bad customer service skills, how are you gonna leave a potential customer outside with this Miami heat.... parking uncomfortable. Thank God there’s others storages to choose from.

Great place, great staff, customer service is exceptional. Thank you!

If I could give no stars I could.. for a day we can't get in the elevators. Worst place for storage. Elevators never work, my floor has lights out all over and all the care is to take your money. Is dirty like is never cleaned.

My wife and I have had a storage here for just over a year. Mitzi the manager is very professional, polite, and helpful. The property is safe, private, and we'll kept. The area around has gas, food, post office, and close by freeway access. Most importantly to us is that during this pandemic Mitzi and her staff have been open ever day at regular hours, and at NO time have we worried about the property not doing all it could to keep it's customers safe. And at no cost to polite and friendly service. I recommending this Public Storage to anyone needing a storage unit.

no abre las 24 h

Cuanto cuesta un espacio de 5' x 5' cada mes

Christina was very nice and professional, she was accommodating and knowledgeable about the units, she was able to help me get the unit I needed. (Update), its been little more than a month and the pricing was adjusted to over $40 more of what I agreed to in the lease without any notice, and or without 1. providing me a notice and why 2. breaking the lease agreement for which I signed up for with a specific rate at the time of the lease 3. The property manager was helpful but stated she could do nothing about account issues, I called the district manager (Mike), no responses to voicemails and or email that was sent by customer support to him. These practices are fraudulent and illegal I will be filing a grievance with the better business bureau if this is not resolved as you cannot post a price have customers agree to pay and then later raise prices just because you want. Beware of this scam if you are a customer of Public Storage and or a prospective client.

Very clean storage. Hours are convenient. The young Lady in the front lobby, Christina was very nice, and extremely helpful. Answered all my questions.

They have good place for take care of us furnitures in everything we need to take care

Jenifer provided me great service and is also bilingual.

Mal servicio nunca hay nadie

Soon as i step in the office i was greeted by a nice young lady. Very clean and nice office set up. I walked in and got the help i needed. Thanks Kirstina.

This public storage is very good with customer service and nice and clean

Genial,seguro ,barato,comodo

Property manager Henry has been very attentive to my needs when it comes to payments and unit space. He keeps the facility very clean and organized. I definitely recommend renters to this specific public storage. 💯👌🏼😁

My experience with Public Storage was amazing only because the manager, Henry is such a rockstar! He helped me literally with everything I needed and made things a bit easier for me while using PS.

Fui bien atendida

Property manager Mr. HENRY is very attentive and has awesome customer service! Thank you so much for you clarification on the mis understanding issue.. you guys rock !! Have a great week and remain safe!! ❤🙏

Henry was the best, thank you for your help

The manager Henry (Guy with the glasses) is really helpful! Wonderful service! 5 stars from me

The place is very clean and the customer service is great. The associates Andrea and Sheane are awesome and very helpful. They are very professional and dedicated. The only concern during my stay was the lighting which requires maintenance to change the bulbs in some floors due to not working or dimming situation but they assured replacement was on the way.

Good morning. We have used many different storage properties during our decades-long residence in South Florida but this one is the best of all. The facility is brand new, clean, air conditioned, with easy access from a side street, away form the maddening traffic of the Calle Ocho. Moreover, all the personnel is super-friendly and always willing to lend a hand when needed. We highly recommend it for all your storage needs, either big or small.

I’m a customer of public storage and this facility is always clean and the Manager Henry is Super Helpful.

Vine al almacenamiento publico con mi hermana para alquilar in espacio y Henry fue muy servicial y paciente. Explico todo lo que necesitabamos saber Sobre el almacenamiento e incluso nos mostro como abrir y cerrar correctamente el espacio de mis hermana. La ubicacion era limpia y conviniente para el apartamento de mis hermana

Great facility , Safe and well kept. Henry is Super helpful and love the location

Productos de buena calidad

I found myself needing to rent a storage ASAP and was lucky enough to encounter Henry who was amazing very informative and helped me every step of the way ! Broke down everything for me answering all my questions and concerns . Location is clean which was a major thing for me I feel at ease knowing my personal belongings are safe !

I came into this public storage and received excellent service from Sheane, she was super helpful and patient and explained to me all the details of the services they offer! She was very professional and explained to me all the sizes available. I would definitely come back here again for my storage needs and i will recommend a friend! Thank you Public Storage and Thank you Sheane for all your help.

This store is really good and clean. The facility and staff are really good. It is really safe. You have to enter your pin code to gain access from the building and the elevator. You have a own lock which is linked to your storage unit. When I first went here, the associate Henry helped me and my friend find a perfect place with a good price. This time when we went here, we had some problem with the lock. Henry politely helped us and taught us how to lock our storage unit again. The price is reasonable for college student if you want to store it during the summer vacation.

Clean and really great staff. Henry (I believe) was extremely kind and helpful. The price was raised significantly after 6 months and I am just hoping they don't continue raising the price because I'm very happy with the location, facilities and staff.

La verdad es que es muy conveniente a toda hora tienes como entrar, es seguro al 100% y el personal de trabajo Hendry y Andrea los mejores en proporcionarte la mejor ayuda posible. Best prices with an excellent service to the public. Thank you.!!!

The employees are very polite and helpful. I would recommend these storage place to anyone. They help you with anything you need.

Excellent customer service, great price, very clean and location is perfect.

Great Service, thanks for all your help found me the Right size and recommend me a damp check ;-)

Office people very helpful. Super clean place.

Henry provides an excellent customer service and does a great job in the building. Very pleased with the service.

Loved the attention and service given by Jenny. Super helpful and friendly, and great rates. 10/10

Excellent service, property is secure and very well maintained.

The service is terrible the fourth floor is full of roaches spoke to the manager An order for all the other paying tenants to be notified about the roach infestation going on in the fourth floor nothing was done and continue to be in this location so before coming and store your personal items there I strongly suggest you look for a different storage please..

Caren have a goof customer service all the process went very easy and smooth office looks very clean and i prices are very cheap.

Caren tiene muy bien servicio al cliente el lugar es muy limpio y muy buen precio..

Atención MUY maravillosa. Jennifer me trató muy bien

Excelente servicio..

Atención muy buena. Jennifer fue muy amable

Muy buena atención y el lugar muy limpiecito

Great service , great price , great area !!

Bello

Buen lugar

Great service and very secure Jennifer provided me with Fantastic customer service.

Great location and customer service. Quick check-in! Caren is fantastic and extremely helpful.

Jennifer excelente la atención la mejor

Jennifer fue muy atenta. Servicio de cliente es muy espectacular

Muy buena atención en public storage de 2190 sw 8 st por parte de Caren y Jennefer muy eficiente muy amables y profesionales a la hora de atender al cliente y darle lo que está buscando y nesecita muy buen servicio de parte de ellas

Caren is a really nice person they are super helpful with great price and good service haven’t had a problem

Very professional staff and conveniently located in the heart of Little Havana, Florida. Beware though, because as of recently, they have gotten quite pricey !!! I would investigate other storage places as there are quite a few-especially in the Little Havana area.

Great service. Clean facility.

Me gusto mucho el servicio del cliente de Jennifer es muy amable

Good service,and very nice

Muy excelente servicio, damos gracias a Jennifer y Jenny por su atención y colaboración. El edificio y las unidades muy limpios y espacio excelente.

Caren me dió muy buen servicio estoy complacido con el precio y el tamaño de mi unidad el lugar es muy limpio y caren tiene un buen servicio al cliente.

Jennefer was very nice with me and explained the process step by step! Thank you Jennefer :)

Great customer service from jennefer. She treated me very well

Caren me atendio muy bien el lugar esta limpio buen servicio

Walk in customer managers on site were very helpful

Muy buena atención de caren me ayudo con mis inconvenientes el lugar es muy limpio y los staff muy amables

Buenos dias esta mañana estbe en mi Storage, y la Srita Karen, me dio un exelente servicio, muy contenta pq me resolvio una situacion. Personas como ella. Siempre deben de tenerlas. Muchas Gracias.🌟🌟🌟🌟🌟

Thanks yami for all your help and all the info and your professionalism i got my unit with u 10x15 .

Muy buen servicio caren es muy atenta y amable me ayudó en todo el proceso de renta .lugar muy limpio estoy muy contenta.

Exelentes precios y muy buen servicio!!

Buen servicio limpio

Jennefer was great! She was patient and answered all of my questions! It’s awesome to have such great staff when someone is dealing with the stress of moving!

this is a great place the customer services is fantastic,Karen and Yami beautiful person and professional l highlight recommend this place .

Great service from yami she is the best ;-) she is really helpful i recomend her 100%.

Great place and service from yami thank You . Store is very clean

Buen servicio al clente de caren

Soy Mechy Paez. Contrate la unidad 4112. Me atendió Jenny. Es una persona muy dinámica, alegre, afable y muy eficiente. Te inspira confianza desde el primer momento. Fue una sorpresa muy grata para mi, pues mi última experiencia con Public Storage, hace algunos años fue muy desagradable. Jenny con su trato afectivo y muy profesional, me hizo recuperar la confianza perdida en la empresa. Hacen falta muchas JENNY en Public Storage.

Buen servicio al cliente de caren ,jenni and Jennefer lugar muy limpio y siempre gente muy amables

Love the place, very clean, friendly staff

Very easy access on a main and Central street in Miami near downtown and main expressways. Staff is very knowledgeable about space and dimensions. Very polite and thorough.

I recommended it’s a very clean place and the staff are very helpful

El lugar es muy limpio un buen customer service de caren. Jennifer

I like the facility look very clean .caren customer service was amazing i really recomend rhis place ro store

Cuanto es el precio??

Very clean facility and friendly people

Good customer service from Caren and Kim very nice place and very clean place.

Excelente servicio, muy limpio me gusta

El servicio excelente el edificio está bien Limpio En resumen todo está 100% La agente jennifer es una persona muy cordial y atenta

Excelente service.

The entra e doors always open. They never been opened before all hours. Security not the same. The purpose of those door and the door next to the elevators are to only give access to those with access. Not everyone and or homeless people. Security is not the same.

Very good attendance

Excelente servicio y atención de primera. 100% recomendado.

Caren me atendió súper bien y el lugar esta excelente

Fui atendido por dos muchachas kimberly y otra más que se me olvidó su nombre....magnífico trato...bien explícitas a la hora de explicarnos todo lo referente a la renta....muy profesionales...agradables...muchas gracias.No cambien.

Was treated very nice by Jennifer. Excellent customer service

Jennifer y Ingrid, nos atendieron excelentemente, gracias.

Yosbel and Jennifer were very helpful and even helped me set up my online access on my phone.

Love the storage ,friendly people ,always treat people with respect great service

Muy linda atencion.atendida por jennefer.jenny

Excelente servcios de jennifer y jenny. Son muy amable con los clientes

Muy amable son los personaje de públic storage. Jenny y Jennifer me trataron de los más buen excelente servicio

Servicio excellente de jenniefer y jenny. Bien lugar para guardar mis pertenencias

Friendly, helpful staff (Jennefer and Jenny)

Ingrid and Jenny were very professional and a big help. Friendly smile and pleasant. We left satisfy.

Very professional services with cielo.