How to really great experience with April from public storage
April was persistent in solving a problem I had!!!
She was helpful and kind in showing how to navigate the premises
Thanks April
So far, this Public Storage in particular has been fantastic. The customer service is excellent, and I never have an issue with anything. Great job Public Store, highly recommend
April the one that helped her,was great sweet,and very explainable on the storage Detailed. Thank you April
Thank you April and Marissa for helping me with getting assistance with my other unit in another state you girls are awesome
Marissa is the best public storage employee by far!! She was extremely helpful ❤️❤️❤️❤️❤️
I met with Miss April today and she was very helpful and nice with helping me while I was Frustrated because I did not know how to make a payment. She was patient with me and took me through the whole process of how to make a payment. Overall, it was one of the best customer services I’ve ever been through and I want to thank April for it.
Marissa and April were helpful with completing the rental process
April was really helpful in assisting with mobile app
Had the pleasure of meeting Ms. April she was very knowledgeable of pricing as well as helping me setup my online account! Please stop in to see her!
Thank you April for your great customer service today
April is the best helped me get into my space with such ease she explained everything very well thank you so much for your help
Super grateful for April, Dana, and Marissa great group of ladies help with my transfer.
April was very helpful, knowledgeable and made the processing seemed so easy. From the walk through to paper works. 5 star customer service!!!!
April and Shadana thank you girls for everything I had a problem with my unit and these girls were able to assist with me getting into another thanks 😊
April and Dana were so helpful when renting a storage unit. Very smooth transaction. Very kind and informative and would do business again with them. Thank you
Buen servicio. Muchísimo más económico que todas partes. Recomendado.
Tina and April you to are the best in customer service
Thank you Tina and April what an amazing women you 2 are and great customer service.
I was really frustrated after searching and searching because all the storage places were way too expensive. Then I found this one, and from the very first call, they offered real promotions — not like those places that change the deal when you show up. April helped me from the start and was super kind. Everything went smoothly the first day, but the space didn’t work for me, and April helped me again to find one that fit my needs perfectly. Great service and excellent customer care!
Marissa was very profesional and help with my online rental and app
Tina and April are amazing and thank you guys for the support
April was very helpful thank you
April was so helpful thank you so much
Ms. April was so helpful and had the best customer service I’ve experienced in a while from any business. Thank you
April girl you rock!!!! Thanks for going up and above thank you so much
Marissa was very helpful and made the rental process very smoothly Thank you
She is wonderful, kind, charming, I recommend her 1000%.
Thanks to April and Tina for they great customer service I give you guys a 10 🌟
April was amazing! She helped me through the entire process at Public Storage on Knights Road in Hollywood. She truly understands everything and made sure I received the best customer service. She patiently answered every question I had and made the experience so easy. Thank you so much, April!
April was very helpful I had a problem with my unit and she resolved the problem right away and it didn’t cost me any extra money. Thanks so much.
She was very professional and friendly she got me the perfect size storage unit that I needed,
Tina and April has the best customer service and I love them both
I hace bien Witherspoon Publice Storage for mano years and I must soy April is fantástico thank you for helping me today
This is great storage facility. Marissa is always professional and attentive to my needs! I highly recommend.
I came to this Public Storage and this wonderful lady April showed me some units. She showed me what was a available and what works best for me thanks
Great service! Amazing friendly staff:) very helpful and knowledgeable
April was very helpful and professional. I would highly recommend getting storage here amazing customer service.
April was very thorough with explaining every detail. She even transferred me to a better unit of my liking when the unit I got online wasn’t gonna work for me. She kept my interests as a priority rather than the interests of the company. She deserves recognition. I would recommend coming here.
I must say it was so delightful being helped by April she made it so easy to rent my space
Best storage in the area and April is amazing
851 Knights Rd Hollywood, April was very nice , professional , very respectful and knowledgeable explained everything clearly, keep up the great work 😄
My experience was great, thanks to Lisa who was very friends and an incredible help getting me set up with everything I needed on move it day! 10/10 service and very grateful for the wonderful and friendly assistance!
Marisa was helpful with my storage !!!!
Karina was the most wonderful help I ever came across, patient,charming, and very professional.
Keep her around as long as possible.
Karina me dio un excelente servicio , súper recomendada
Ms. April is the best she is always helpful and a very good spirited person thanks so much
Tina and April have the best customer service ever..
I have been coming to public storage since 2013 I have been coming to the store here on Johnson Street for a good while and what I would love to say here is that April at this store is the most amazing woman that I have ever met she treats people with kindness and is a very pleasant person she is very kind and very courteous to all her customers I always see her talk to when I'm here
Thank you so much April for assisting me with my move in
I had the pleasure of interacting with April Hunter, and I can confidently say her level of customer service is outstanding. From the moment our communication began, April was warm, professional, and genuinely attentive to my needs. She went above and beyond to ensure my questions were answered thoroughly and any concerns I had were handled promptly and with care.
April made moving in very easy and stress free thank you
My experience with them was absolutely awesome they were very friendly and helpful 😊
Thank you April for all your hard work / good help and great customer service!!!
April was awesome she went above and beyond to get me the perfect storage unit for a really good price and she even stayed past her time for going home. I would definitely recommend this facility to all my family and friends. Thank you Ms. April for all your help.
April is very great with Her customer service thank you
Thanks April for helping get me situated with the other location and Shanice. You both were amazing!
April is very helpful has good customer service
April gave great service. Every question I had she answered to the best of her knowledge and she went as far as to make sure I was happy with my unit and made sure I felt comfortable selecting the location for my unit. Her personality is so sweet. Thank you April for all your help
Visit the location and I notice it was very clean and the associate was very welcoming and helpful. She made sure to offer the best storage space as possible. You all are lucky to have April within the company
Miss April was so helpful and kind! I feel comfortable storing my items here just based on her alone. Definitely would recommend to anyone in need of a storage unit!
Kat was very attentive and informative. Help me with all my needs
LISTEN! April is one of the BEST employees public storage has working for them! Helped me out tremendously! I really appreciate her AWESOME customer service! THANK YOU SO MUCH APRIL!
The representative that took care of me was Marissa, she was so thorough and helpful.
Thank you Karina for helping find the unit to fit my needs , I like how you payed attention to detail in conversation and helped me out with putting my stuff away. Public storage of your reading this Karina have excellent customer and handles customer care in a good timely manner . Thank you.
April and Tina were very accommodating and helpful. Thank you for a great experience. Thank you!
April was very nice. They have assorted items for storage and packing.
Kat & April did an amazing job. Were very attentive and helpful 😊
Karina was a wonderful help and thoroughly explained the process! Can't ask for anyone more polite! 10/10 recommend!
April was very helpful to us on 5/4. She didn’t rush us out since it was so close to closing time for her. She took her time explained a lot to my husband & I regarding getting us an account (since I was having issues trying to do it online). She’s very friendly easy to talk with. Thanks April, your customer service was refreshing. These days most would have rushed us out the door and not even spark up a conversation.
Excellent customer service. Marissa was very friendly and professional.
April
Muy amable eficaz
Exelente atención
Just wanted to say thank you to Marissa.She was so kind and patient with me. I had a 100 question and nervous about the process, she made sure I felt secure and my belongings were at a safe place. Thanks again for helping me out. ☆☆☆☆☆
Luca
melvin was so helpful and he’s the best !! keep him for a life time ! thank you melvin!
A return customer! Great location to have a storage unit. Marissa was a pleasure to work with.
Marissa excellent customer service
April was super helpful and knowledgeable thank you for you assistance.
Troy was provided fantastic customer service. I made an online reservation and Troy called for the follow up. He answered every single question I had, Provided me with several options to choose from, and even gave specific detail on how I could measure from home how big the unit is and how it may accommodate my items.
I decided to drop by the facility the day before moving in just so I could lay eyes on the unit and Troy was the same person at the desk with whom I'd previously spoken. He Was able to change my move-in date to That same day so that I could view the unit and get my lock.
Troy is highly professional and informative improvise ex exemplary customer service. I would definitely refer others because of the great customer experience he provided.
April was incredibly helpful in getting me set up with a storage unit. The facility is clean, secure, and affordable. Thanks, April, for the excellent customer service!
Troy was fantastic and fast!
April is excellent
She very nice and helpful and patient
Excellent attitude and hard worker
She’s the best……..
love her ❤️
Y’all come rent a unit from April 😊😊😊😊
Very great service.Ms April give all help , make everything easy . Thank you so much
I came by in Janurary of 2025 and no units were available.
Came back a month later and April was the biggest help during my move process and helped tremendously.
Not only did she hold the unit I wanted for me she insured she'll be in the morning to meet me and show me the unit. April was on top of her game and always is as I just came in for a quick question and she answered with no hesitation.
April is the reason I'm sticking to this public storage
April was absolutely sympathetic towards me and situation her customer service was appreciated
Buena atención de parte de la señora April muchas gracias por su ayuda
Muy buena atención de el señor Troy nos ayudó mucho nos informó bien sobre todo
I have best experience with April on the phone. She knows her product with this company. she deserve a huge raise. April professionalism is very outstanding. She need to show others how to be professional as well.. My husband have his storage for years and I'm ex-employee. Again April Deserved Huge Raised. Very Professional.
Fay B and Joseph unit 0190
Thankful and blessed to be serviced by April! She was quick, knowledgeable and she made the whole experience very warming. The world needs more employees like her cause left with a smile.
Great work from Karina and Marissa. Couldn’t ask for better service
Marissa was very helpful and professional
I would like to start with the excellent customer service provided by Cat, I went to the storage location looking to find the right space for me. Cat was more than willing to help me find the correct space, she took her time to show me around the facility. I felt welcomed, confortable, and well informed about the spaces.
I would definitely recommend this location to anybody, I will be using this location from now on.
Thank you for your kind help!!!
Un lugar seguro para guardar no solo recuerdos.
I spoke with Karina last week. She was a pleasure to speak with. She helped me with the many questions I had. She is an asset to your company. Many Thanks
I walked in today curious about pricing and other details. I left very happy and satisfied with how Kat was answering all my question and explaining whatever I didn't understand.
I have been a customer of Public Storage for over 25 years, even back when they were Shurguard Storage. I have had multiple lockers at 4 locations, all satisfactory experiences. But my latest locker at the Knights Road location in Hollywood, Florida is my best experience ever. The manager, Marissa, is the most “on the ball” manager I’ve ever had. She runs a tight ship and is super friendly and helpful. I’m moving my other two lockers to that location because I’m most satisfied with Marissa.
Great storage great people and always there for all your needs
Marissa, I came to the office and she very helpful.
I used this property for a little under a year. Marissa was very delightful and the process was easy with her. I'd definitely come back to this location. Thank you Marissa and public storage.
Marissa was excellent very helpfull..
Kriistel was amazing 🤩 she helped me get through it!!
Great service! Easy to complete entire process. Would highly recommend 🥰
so far so good - Kaciie was very helpful in assisting us check in
Marisca very helpful and very good Customer serviceI recomend
Marissa was awesome ! Super helpful !! 5 stars
Marissa was very helpful and polite. She made the whole rental process very easy and quick! Highly recommend this storage facility.
100 % recomendado y en especial a Sra Marissa por su excelente atencion
Kriistel, Raquel and Marissa great customer service and they are golden.. positive attitudes!I will always come back.
JC, The property manager was so helpful and so accommodating and he took good care of me and my sister .
Marissa was knowledgeable fast and efficient in explaining everything..great clean place
Good customer service and I will recommend someone to the storage.
great job by JC and Marissa we recomend
She is the best customer service she make me fell very friendly very nice person and I see know alot her work
Marissa was great to me very very very kind made my whole day! Helped me and walked through the process very professional! She was patient and even made me laugh. Great customer service!
The elevator wasn't working and bringing our stuff to the second floor via stairway was DIFFICULT. The employee Secret was SUCH a lifesaver because she was able to accomodate us. Thank you Secret! This was 2 months ago but I still think about her kindness.
JC and Marissa were very professional and help me with my questions
Customer @ PS for yrs thamks to Ms.Secret exceptional worker that goes way and beyond to assists the customer providing excellent customer skills she valuable asset to the company which needs recognition
Awesome? AWESOME AND awesome! Thanks Marissa
Marissa provided me with good customer service... very helpful and nice.
Excelente atención de Marissa
Had a very good experience. Manager Marissa was very professional and helpful. Would recommend this property to my family and friends.
Great service and clean property!
Good facility but pretty hot inside🥵
Marissa was very profrectional and hepful
Excellent customer service from Secret, who works at the front desk, I highly recommend this storage place , clean , accessible and not pricey !!
Marissa is always helpful and always nice she always a helping hand when I'm in the time of need
Thanks to Marissa for all of your help today she is amazing
I love the she takes care of all my problems
I only go's there only when shes there
Marissa is very helpful
She is great
Marissa! excellent attention!
Thanks to marissa and ceecee , they’re the best
SECRET WAS SUPER AMAZING GREAT SERVICE
Accessibility was a breeze. Secret and Marissa were exceptionally courteous and friendly. They'll pretty much answer any question and handle most any problem you might have. Thanks for everything
Good customers service marrisa
This public storage is one of the best locations I have ever been too. Secret and Marissa are very helpful and informative. These ladies are amazing. Keep up the good work and continue to be great.
Girls Great customer service thank you
Secret and Marissa were very helpful with the rental process
Marisa was great help and knowledgeable about what i need it, highly recommended
Came to pay my bill yesterday and all i can say is Secret and Marissa were so welcoming and attentive i never experienced such amazing service at any other business
Marissa and Secret were excellent they help me with rental and App
Secret and marissa were a great help very attentive and patient I will recommend renting from those two any day
Best public storage I have been to. Great customer service. Marissa and Secret were very helpful and went above and beyond. Will definitely come back when I need another storage.
Great customer service Secret and Marissa
Secret,
Showed exceptional customer service skills . Upon arrival I was adamant about getting a storage unit that met my standards. She made sure to take me to different units to make sure that I was satisfied with the units before purchasing. Secret was very courteous , respectful . Which made my experience very pleasant.
Marissa secret very good customer service
Secret and Marissa provided an amazing service, very patient as we struggled through a couple of tech challenges with the app. 💯 recommend
Marissa was extremely professional. Very patient and humble with her service. She helped me with everything and answered all my questions. I am thankful.
Great customer service from Marissa she’s the best she helped us with online reservation and completing the lease
Marissa is awesome! Really friendly and courteous. She was so helpful and had me in and out! Great experience!!
The employees are very helpful
This place is absolutely wonderful, safe, easy to use and stunning staff. Shannon is not only a sweetheart but very poised individual. For those who needs a safe close and secure place to store there items!! This is it for you!
Very good customer service for marissa
Shannon help me with completing rental online very professional this is my second time renting at this property
They were great at resolving my issue. Not on their end but customer service number could be more efficient.
Great customer service very helpful with rental online and App
Marissa is absolutely amazing!! Most helpful customer service I’ve ever had!!
Marissa was very helpful she help me with my rental and App
Exellent customer service bu Marissa
Marissa and Shannon are the best of the best! Went above and beyond! Attention management: those girls are long overdue for promotion!
Great service. Marissa, she was very helpful with the online rental. She was very helpful with the public storage app. 10/10 would recommend
I recommend that Glen gets a raise, he was so curious and informed. Glen customer service skills were right on point....go team Glen.
Great working with Marissa!
Super simple to work with and the staff is very friendly. I highly recommend this location!
Shannon went above and beyond to help me today.Made this process smooth. Thank you so much.
Needed a storage spoke to Marissa I wanted climate and she did not have any available but she help me complete erental for another property in Dixie and help me with PS App excellent customer service
The assistance provided by manager, Marissa, was outstanding. The 4 star rating had to so with the failing elevator.
The customer service is excellent. In fact Marissa represents a good image of your Company. I am happy about the service I received. She made me feel welcome.
Shannon and Marissa were exceptional team player
marissa and shannon took care of me very polite and professional
Good customer service thank you Marissa for your help with the App
Shannon and Marissa were so helpful! I’m having a really stressful move and they were friendly and not only helped me with a unit but also just brining up my spirits. Great team members that make Public Storage a great brand. Thank you again!
Troy helped a lot when my reservation was not correct, he got me sorted and was an enormous help
Completed rental online is my first time renting did not know what to do next came to the office and Marissa was very helpfu she help me downloaded PS app
Marissa and Maro has been the best to accommode me to rent a space.
Thanks so much.
Marissa was so much help she made my move in process so easy and enjoyable. 10/10 service.
Marissa gave him great customer service shehelp me with the App
Nice service pretty much good attentions...
Mero and Marissa help me with the app and move in thank you so much highly recommend working with them
Marissa went above and beyond her duties to b make sure that I was satisfied that speaks highly of your company if all your employees are like her I'm here for a few months from the Bahamas
Great customer service from Marissa
Great service and very clean and marissa the best very helpful…
Very helpful and fast service
Marissa & Mero (M&M) are phenomenal. I was overly impressed with their friendliness and thoroughness when it came to everything. This was my first time using Public Storage, and I will always choose them now thanks to these two individuals
I really appreciate the helpful , friendly and kind employees at the front desk . Thank you for making my move here feel safe and welcomed
Excelente service very humble and patient explain everything with details
Great experience thank you.
Marissa always helpful she help me with steps with changing my password for PS App
Lugar bastante confiable para guardar objetos personales como materiales y herramientas de trabajo
Thank you mero and Marissa helping me with my move in
Marissa and mero help me very much on my rental and move it thank you so much you both deserve a raise .
Entrada con tu propio código espacios de diferentes tamaños y también para carros. Muy conveniente para cuidar de lo que no puedes tener en casa por falta de espacio
Marissa was very helpful Thank you
Mero was the best very helpful
Excellent customer service by mero.
Mero and Marissa helped me alot with my move. Amazing and honest customer service! I recommend everyone coming here!
Homero and Marissa were both very helpful!
I want to take the time to say that the staff are always amazing! They take the time to discuss the payment arrangements and answer all of my questions in depth. The young man Homero walked me through every step of the way. Amazing and service is top tier.
Homero was super friendly and helpful! I definitely recommend this location and for his help!
Good deal without misteries
Marissa was very helpful and profesional thank you...
marissa did a great job in assisting me very knowledgeable. much appreciated!
First time storing came in the office Marissa was very helpful she made the process very smooth thank you for everything
Helpful employees and clean facilities.
Was very helpful and staff very nice
Just when i thought all hope was lost Associate Marisa was fantastic and helpful. I was planning on changing storage companies due to the high increase in my rent but then i spoke to Marisa. I had spoken to a male representative about a month ago who was not helpful and disregarded my bill request for help on my unit. he said nothing could be done and just shut me down even though i have never asked for help before and have been a customer for years now. With everything increasing i needed some financial assistance from Public Storage. I am so thankful I got Marisa on the phone, she managed to help in the request to lower the cost of my monthly rent. She was empathetic to my situation and managed to lower the rate of my property unit. I will forever be thankful Marisa. Thank you for your amazing customer service, thank you for your understanding and for being a kind human. This worlds need more people like Marisa. I will continue my business with Public Storage because of Marisa. Thank you again Marisa you are wonderful and i look forward to one day meeting you and thank you in person.
Sincerely,
Lorenza Lara
Is always a pleasure to come to the office and speak to Marissa she is so professional and always trying to help
HG was very helpful very knowledgeable and showed me around
Great lady. Very helpfull
Very knowledgeable, courtious, and a credit to public storage inc.
Best customer service Marissa helped me out with my reservation and was very professional.
J'Nia provided excellent customer service to me. She knew exactly what she was talking about and created such an amazing renting experience for me. I've been storing here for awhile now and I must say they have a sophisticated employee on their hands.
In a time where contact-free delivery and curbside service has become the norm, it is great to know that some places still have A+ customer service, complete with a smile! Marissa is AWESOME!! She knows her job and does it really well. I walked in completely unsure of what I wanted and was treated like a VIP! I got a tour of different units and was immediately convinced I had lucked into the right place. There are 100 storage unit facilities on I95, and from the highway they all look the same. It’s only when you walk into the lobby of this specific Public Storage that you realize how important Marissa’s expertise is!! I can’t say enough about the positive experience and highly recommend this property!
Marissa is absolutely amazing! Super courteous, professional and very helpful. I had selected the a unit that ended up being too small for what we needed and her knowledge and patience allowed me to transfer to a larger unit. Very happy with the exceptional customer service provided to me today. Thank you Marissa!!
Gracias al manager Claudio por su atención tan profesional con la ayuda del storage .muy limpio todo lo recomiendo al 100%.
Great location from 95to Hollywood blvd to 28th to Johnson
Claudio tremenda persona atiende de maravilla. Así se cuida y valora el personal
Me parecio super y Claudio un Amor gracias eres super 👍
I loved the place, super clean and safe. Claudio helped me with everything, excellent customer service
Your store Mgr, Caudio is the best!!!
At one of my worst moments in life an 😇, Claudio. Makes it easier to deal with life. Thank you Claudio may the universe bring all you deserve.
Claudio me atendio
Muy bien
Buen servicio
Excelente servicio de parte de Awilda y Claudio un colaboracion excelente de ambos muchas gracias por su buena atención y servicios.